RECOVERPOINT FOR VIRTUAL

MACHINES
DSA Gii Ordering and Licensing
Guide
Rev 3.3 November 2022

Abstract
This document details the RecoverPoint for Virtual Machines Solution Ordering and Licensing
process.

November 2022

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 Copyright © 2022 Dell Inc. All Rights Reserved.

Dell believes the information in this publication is accurate as of its publication date. The information
is subject to change without notice.

The information in this publication is provided “as is.” Dell makes no representations or warranties
of any kind with respect to the information in this publication, and specifically disclaims implied
warranties of merchantability or fitness for a particular purpose. Use, copying, and distribution of
any Dell software described in this publication requires an applicable software license.

Dell, EMC, and other trademarks are trademarks of Dell Inc. or its subsidiaries. Other trademarks
may be the property of their respective owners.

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 Table of Contents
Revision History .................................................................................................................................................................4
Target Audience .................................................................................................................................................................5
What is not covered in this document: .........................................................................................................................5
RecoverPoint for Virtual Machines Product Overview ......................................................................................................5
RecoverPoint for VMs System Architecture ..................................................................................................................6
RecoverPoint for VMs Licensing Models .......................................................................................................................6
Tools to configure RecoverPoint for VMs ..........................................................................................................................7
Configure on Dell Solutions Configurator/Dell Sales Application (DSA) tool: ...............................................................8
Ordering guidelines for new and upgrades .......................................................................................................................9
Select RecoverPoint for VMs Software License Selection ...........................................................................................10
RecoverPoint for VMs – New configuration ................................................................................................................11
RecoverPoint for VMs – Upgrade configuration..........................................................................................................12
Support and Services .......................................................................................................................................................16
Software Support .........................................................................................................................................................16
Professional services deployment offerings ................................................................................................................17
Software Enablement and Activation ..............................................................................................................................17
Software Use Rights to be attached to all software from DSA/Gii ..................................................................................18
Countries where this solution may be shipped and sold (CSTL)......................................................................................19
Appendix - Product Co-Sell Offering Overview................................................................................................................20
Co-Sell offer available within PowerStore Guided Journey (Step 6. Optional Software) ............................................20
Co-Sell offer available for VxRail and DP4400 .............................................................................................................22

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 Revision History
The following table presents the revision history of this document:
Revision Date Description
1.0 Apr-20 Initial Version

Added RecoverPoint for VMs 4 Socket Offer into PowerStore

2.0 Jan-21
ordering Path
3.0 Jun-21 Added RecoverPoint for VMs Upgrade Path

Clarifying the entitlement regarding RecoverPoint for VMs socket

3.1 Feb-22
entitlement with the PowerStore-T using external ESXi hosts.
3.2 Jun-22 Included RecoverPoint for VMs starter pack for VxRail and DP4400

3.3 Nov-22 Tier 1 license minimum quantity reduced from 15 to 10

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 Target Audience
The guide is intended primarily for Technical Sales Representative (Commercial and Enterprise), Inside
Sales Representative (Commercial and Enterprise), Account Executive (AE), System Consultants (SC),
Global Client & Compute Sales Representatives (GCCS) and Partners.
This guide may also be used by support and professional services teams to better understand Data
Protection Software. To broaden the audience, pricing information is not available in this document.

What is not covered in this document:

• Product training and technical info
• Common DSA/Gii/DOMS seller training
• Region based nuances which are not related to SKUs
• Any additional steps need to be taken outside the tool for Sales

RecoverPoint for Virtual Machines Product Overview

RecoverPoint for Virtual Machines is a RecoverPoint product that operates at the VM level and is
targeted at enterprises, mid-range customers, and service providers.
RecoverPoint for VMs enables users to protect virtual as well as private/hybrid cloud environments.
It also enables businesses to protect their virtualized environment more easily and benefit from the value
of virtualized environments, such as dynamism and automation.

RecoverPoint for VMs provides data protection with the following capabilities:

• Fully virtualized solution (replication engine and splitter)

• Hypervisor-based replication with per VM granularity
• Test, failover, failback, and production recovery to any point-intime per VM
• Management that is integrated into the virtualized environment, for vAdmin/vCloud Admin
(Integrated management with VMware’s vCenter GUI)
• Storage agnostic (SAN, NAS, DAS, vSAN)
• Enterprise-level functionality
• Flexible deployment topologies

RecoverPoint for VMs addresses protection needs of a different audience. It moves up the protection
functionality in the customers’ stack, and handles protection in a VM-centric way, instead of using
storage centric protection. Hence its buyers and users are responsible for the virtual and the cloud
infrastructure, not just the storage infrastructure.

RecoverPoint for VMs is an excellent fit for many market segments, starting with low-end IT shops (who
are buying through partners), continuing with commercial and mid-range customers, and up to Enterprise
customers.

RecoverPoint for VMs is also the building block to offer additional DR products or solutions to service
providers, especially DR in and to the cloud.

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 This guide describes the RecoverPoint for VMs ordering and licensing process. It details the ordering
rules and options, licensing rules and processes, typical use cases, terminology, and FAQs.

RecoverPoint for VMs System Architecture

This section illustrates the RecoverPoint for VMs system architecture and gives a high-level overview of
key factors in the RecoverPoint for VMs terminology.

Remote: The following diagram details the RecoverPoint for VMs system replication architecture in
remote replication mode.

RecoverPoint for VMs Licensing Models

Overview
• RecoverPoint for VMs may be ordered on a per-VM basis.
• When RecoverPoint for VMs is ordered on a per-VM basis, a license is required for all protected
VMs.
• Per-VM licenses may be purchased as a perpetual licensing model.
• The availability of the licensing models of RecoverPoint for VMs depends on the way
RecoverPoint for VMs is ordered.

Licensing Guide
The following guidelines apply to per-VM licensing:

• In case of per-VM basis license, only the production VMs are protected.

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 • All RecoverPoint for VMs clusters in the production vCenter share the same license pool.
• The license is locked to a vCenter ID (vCenter Server UUID) and not a RecoverPoint Cluster ID.
• RecoverPoint for VMs clusters obtain their license from the vCenter Server license pool.
• If RecoverPoint for VMs does not recognize a licensed vCenter ID format, the license is not
activated.
• When removing a license from a production vCenter, if the license removal may cause the
system to exceed the maximum number of VMs that are allowed, RecoverPoint for VMs issues a
warning.
• On reaching the license capacity limit, users are not able to protect new VMs. Replication of
existing production VMs continues as usual.
• No additional license is required for multi-copy. Local replication and remote replication as well
as multiple remote copies are supported with the same license.
• Fan-out/Fan-in (multisite) is supported with the same license at no additional charge.
• The license file acts as a dynamic pool across all RecoverPoint for VM clusters that are
registered on the same vCenter. When a consistency group is protected, the number of available
VM licenses decreases by the number of VMs in that consistency group. When protection is
removed from a consistency group, the available license pool increases by the same number of
VMs.
• Failover – reversed protection requires no additional license on DR site vCenter. A protected VM
of the ESXi server of that protected VM are associated with a production vCenter. This
association is created when the consistency group is defined and is maintained even when a VM
has failed over.
• Bi-directional protection – License each site vCenter separately according to the number of VMs
to be protected on that vCenter.
• There is no requirement to order vRPAs.
Note: vCenter Server UUID is a unique identification of the virtual machine that the vCenter
Server runs on.

Pricing Guidelines
The following pricing guidelines apply:

• Pay only for protected production VMs.

• The pricing in case of per-VM licensing model is tiered pricing. The VMs price tier is based on the
total number of productions VMs.
• VM capacity tiers are available with no limit on the maximum VM capacity. Minimum VM capacity
is 15 VMs for the account regardless of the number of vCenters a customer has.
• No additional charge exists for local replication – local or remote replication for the same VMs is
supported with the same license.
• No additional charge exists for multi-copy per VM. It is supported with the same license.

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 Tools to configure RecoverPoint for VMs
Configure RecoverPoint for VMs using the following tools.

Configure on Dell Solutions Configurator/Dell Sales Application (DSA)

tool:
Click Create Solution from the Menu in the Dell Sales Application.

Click Create New Solution in the Dell Solutions Configurator.

Enter Solution Name and click Create.

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 Search RecoverPoint for VMs under Configurable Products:

Select the correct order code and click “Add” then “Configure”.

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 Ordering guidelines for new and upgrades

Key steps:

Select RecoverPoint for VMs Software License Selection

Valid RecoverPoint for VMs Software License options are available for selection. There are 5 tiers
available, each with a different term for pre-paid maintenance.
*The maintenance terms of the software license must match.
The following table presents the available RecoverPoint for VMs License options:
RecoverPoint for VMs Tier 1=IB 142-BBCG
RecoverPoint for VMs Tier 2=IB 142-BBCI
RecoverPoint for VMs Tier 3=IB 142-BBCE
RecoverPoint for VMs Tier 4=IB 142-BBCF
RecoverPoint for VMs Tier 5=IB 142-BBCJ
RecoverPoint for VMs Tier 6=IB 142-BBCH

Tier limits:
Tier 1 10-99
Tier 2 100-249
Tier 3 250-499
Tier 4 500-999
Tier 5 1000-1999
Tier 6 2000+

You’ll receive an error if the quantity you select is in the wrong tier.

The minimum order quantity is 10 and will already be populated in the tool.
For New configurations, select “RecoverPoint for VMs POS”. For
Upgrade, select “RecoverPoint for VMs Upgrade”.

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 RecoverPoint for VMs – New configuration
Select RecoverPoint for VMs POS (POS = new configurations)

Next, select the amount of RecoverPoint for VMs you require making sure you select the correct tier:

The next two modules are not required for a new configuration:

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 RecoverPoint for VMs – Upgrade configuration
Select the RecoverPoint for VMs Upgrade option:

The next module is not required for “Upgrades”:

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 Enter the number of RecoverPoint for VMs the customer currently has:

Enter the additional amount of RecoverPoint for VMs the customer now requires:

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 For this example, the customer had 300 RecoverPoint for VMs which put them in the tier 3 category. The
customer requires an additional 100 RecoverPoint for VMs which keeps them in the tier 3 category.

Tier limits:
Tier 1 10-99
Tier 2 100-249
Tier 3 250-499
Tier 4 500-999
Tier 5 1000-1999
Tier 6 2000+

If you select the incorrect tier, you’ll receive an error message:

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 Support and Services
The following sections discuss the support and services for RecoverPoint for VMs.

Software Support
With the ProSupport, customers can get the most out of their investment with the support expertise and
insights Dell is known for, across the globe. In addition to extending the IT team, the ProSupport
Enterprise Suite also offers:
1. Flexibility to choose the right support based on the criticality of specific systems
2. A central point of contact for all your software issues
3. Broad and deep experience that goes beyond a single system
4. Automated proactive and predictive support technologies
5. Consistent experience regardless of where you are located or what language you speak Support
SKU offerings in the Dell Stack are available for:
• ProSupport Mission Critical
• ProSupport Next Business Day
• ProSupport Plus Mission Critical
• ProSupport Plus Next Business Day

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 Professional services deployment offerings
You can select from ProDeploy or ProDeploy Plus, or custom deployment offerings from the configurator
tool.
Note: For more information about deployment offerings, https://www.delltechnologies.com/enus/services/deployment-
services/prodeploy-enterprise-suite.htm#scroll=off&accordion0

Software Enablement and Activation

If the customer enables the RecoverPoint for VMs to externally access the Internet, the system
automatically downloads, applies, and activates the licenses, without manual intervention. Customers
receive a Dell Digital Locker Product email directing the customer to the Dell Digital Locker.
Note: Ensure that you confirm and use correct end-user customer email address at time of order, not the
email address of the purchasing agent.
Remember:

• The customer is notified that their product is available in the Dell Digital Locker (DDL) through
email. For channel orders, the customer and the channel partner receive a registration code in
the initial email.

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 • The customer must log in to the DDL to retrieve their License Authorization Code (LAC) for Dell
Software. For channel orders, customer must log into DDL to utilize the product registration
process to take ownership. After the registration process is complete, the product is listed in the
owner’s locker.
• Instructions to navigate to the Software Licensing Center (SLC) portal are within a link when the
customer clicks Activate Now in DDL.
• Download information is provided as special instructions in the DDL.

Instructions for customers to retrieve product license:

1. Go to https://www.vmware.com/oem/code.do?Name=DELL-AC to register the Partner Activation
Code (PAC). The PAC is listed in the Product Key field.
2. Log in to with your credentials if you are already registered with VMware.
3. If you are new to VMware, click Register and follow the instructions to complete your
registration. After you sign in or register, an email with your license activation code and further
instructions for activating your license is sent to you by email.
For additional Dell VMware documentation, see www.Dell.Com/VmWare.
For www.Dell.com/Support to contact Dell ProSupport.

Software Use Rights to be attached to all software

from DSA/Gii
It is important that we share with our customers how we define the various aspects of their equipment
purchase. You must include a copy of the following PDF to all Storage and Data Protection quotes from
DSA/Gii—this is to provide customers with the SW use rights definitions and legal requirements.

https://www.delltechnologies.com/content/dam/digitalassets/active/en/unauth/manual-warranty-
informations/products/data-protection/h2483-sw-use-rights.pdf
Sales must add a link to the use rights document (link above) to the quote notes for all new Storage and
Data Protection Products, so that customers can see a clear definition of usage rights that corresponds
with each two-digit code at the end of the SKU description for each SW SKU quoted.
How customers will use this information
• SW SKUs for these products include a two-digit Code (such as CA, IA, IC, etc.) at the end of the
SKU description such as “Data Protection Suite for VMware 2TB AVE H Enabler=CA”
• The Dell EMC Software Use Rights document includes summary (page 1) and detailed description
(page 2- 8) of the terms of use for each two-digit code, including “CA” from the example above

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 Countries where this solution may be shipped and
sold (CSTL)
Afghanistan Christmas Island Guyana Mozambique Sint Maarten
Albania Coconut Islands Haiti Myanmar Slovakia
Algeria Colombia Heard and McDonald Namibia Slovenia
Islands
American Minor Outlying Comoros Honduras NATO Solomon Islands
Islands
American Samoa Cook Islands Hong Kong Nauru South Africa
American Virgin Islands Costa Rica Hungary Nepal South Georgia and the
Southern Sandwich
Andorra Cote d'Ivoire Iceland Netherlands
Islands
Angola Croatia India New Caledonia South Korea
Anguilla Curacao Indonesia New Zealand Spain
Antarctica Cyprus Iraq Nicaragua Sri Lanka
Antigua and Barbuda Czech Republic Ireland Niger St. Lucia
Argentina Democratic Republic of the Israel Nigeria St. Pierre and Miquelon
Congo
Aruba Denmark Italy Niue St. Vincent and the
Grenadines
Australia Djibouti Jamaica Norfolk Islands Suriname
Austria Dominica Japan North Mariana Svalbard
Islands
Azerbaijan Dominican Republic Jordan Norway Swaziland
Bahamas Dutch Antilles Kenya Oman Sweden
Bahrain East Timor Kiribati Orange Switzerland
Bangladesh Ecuador Kuwait Pakistan Taiwan
Barbados Egypt Laos Palau Tajikistan
Belgium El Salvador Latvia Palestine Tanzania
Belize Equatorial Guinea Lebanon Panama Thailand
Benin Eritrea Lesotho Papua New Guinea Togo
Bermuda Estonia Liberia Paraguay Tokelau Islands
Bhutan Ethiopia Liechtenstein Peru Tonga
Blue European Union Lithuania Philippines Trinidad and Tobago
Bolivia Falkland Islands Luxembourg Pitcairn Islands Tunisia
Bonaire Saint Eustatius and Faroe Islands Macau Poland Turkey
Saba
Bosnia and Herzegovina Fiji Macedonia Portugal Turkmenistan
Botswana Finland Madagascar Puerto Rico Turks and Caicos Islands
Bouvet Islands France Malawi Qatar Tuvalu
Brazil French Guyana Malaysia Republic of the Uganda
Congo
British Indian Ocean French Polynesia Maldives Reunion United Arab Emirates
Territory
British Virgin Islands Gabon Mali Romania United Kingdom
Brunei Darussalam Gambia Malta Rwanda United Nations

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 Bulgaria Georgia Marshall Islands Saint Helena Uruguay
Burkina Faso Germany Martinique Saint Kitts and USA
Nevis
Burundi Ghana Mauretania Samoa Uzbekistan
Cambodia Gibraltar Mauritius San Marino Vanuatu
Cameroon Greece Mayotte Sao Tome and Vatican City
Principe
Canada Greenland Mexico Saudi Arabia Venezuela
Cape Verde Grenada Micronesia Senegal Vietnam
Cayman Islands Guadeloupe Moldova Serbia and Wallis and Futuna Islands
Montenegro
Central African Republic Guam Monaco Serbia West Sahara
Chad Guatemala Mongolia Seychelles Yemen
Chile Guinea Montenegro Sierra Leone Zambia
China Guinea-Bissau Montserrat Singapore Zimbabwe

Appendix - Product Co-Sell Offering Overview

Co-Sell offer available within PowerStore Guided Journey (Step 6.

Optional Software)
• RecoverPoint for VMs 4 Socket perpetual licensing is optional with each PowerStore node.
RecoverPoint for VMs will enable vVol VM replication after installing RecoverPoint for VMs on
the VMware ESX servers. The VMware ESX servers may be external to the PowerStore array or
in the case of PowerStore X they could be running inside the PowerStore appliance (Apps On).
PowerStore X: VMware ESXi™ hypervisor is embedded on the PowerStore X nodes. The
quantity of four socket licenses aligns to the four sockets in the PowerStore X nodes
• Socket licensing from the PowerStore-T array can be transferred to the external ESX hosts.
• Any additional socket licensing must be ordered through the RecoverPoint for VMs licensing path
with a conversion rate of 15 VMs per 1 socket.

Ordering RecoverPoint for VMs for PowerStore

• Ordering RecoverPoint for VMs in DSA/Gii is part of the Dell Solutions Configurator
(DSC)/Guided Journey path with both PowerStore X & T options.
o Steps 1-5: Configure your PowerStore X or T order through Steps 1-5.

o Step 6: Optional Software

o Step 6 will allow customers to select and include RecoverPoint for VMs for PowerStore
to their order

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 o RecoverPoint for VMs for PowerStore ordering consists of software, and services. In
this example below a user is configuring RecoverPoint for VMs with a PowerStore 5000-
X.
o In Module 1202, the vVol VM Replication Socket has a Minimum and Maxim number
of 4 and is required if ordering RecoverPoint for VMs for PowerStore

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 Co-Sell offer available for VxRail and DP4400
RecoverPoint for VMs starter pack:
• VxRail – Beginning with VxRail™ (referred to as Hyperconverged Infrastructure Appliance -
HCIA) Release 1.1.1, VxRail orders automatically include a RecoverPoint for VMs starter pack (5
or 15 VMs depending on the model) with each appliance. VxRail customers can purchase
additional VMs in the RecoverPoint for VMs ordering path – Upgrade Solution path.
• DP4400 includes a RecoverPoint for VMs starter pack (5 VMs). DP4400 customers may
purchase additional VMs in the RecoverPoint for VMs ordering path – Upgrade Solution path.

The following guidelines apply to RecoverPoint for VMs starter packs:

• Each VxRail appliance is entitled to 5 or 15 VM licenses depending on the VxRail appliance type.
For single node appliances, you get 5 RecoverPoint for Virtual Machines licenses included per
appliance. For G-Series appliances, you get 15 RecoverPoint for Virtual Machines licenses
included per appliance.
• The starter pack can be assigned to any vCenter UUID, not attached to the specific appliance
purchased that provided this entitlement.
• For VxRail Starter Pack information, see the FAQ.
• To activate several starter packs, the customer runs the activation flow separately for each LAC.

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