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In Basket Exercise

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mesay83
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55 views

In Basket Exercise

Uploaded by

mesay83
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as ODP, PDF, TXT or read online on Scribd
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IN-BASKET EXERCISE

Description
• You are a district sales manager for a life insurance company. You
have eight salespersons reporting to you. You are the first person
at the office at 7:15 a.m. Your secretary and all other office
personnel are due in at 8:00 a.m. The following is a list of
situations that face you this morning.
• Rank the items as to which you would handle 1st, 2nd . . .
20th.
• Place your estimate of the number of minutes each item
should require.
• Be prepared to discuss how each item should be handled.
1. You have a 1-hour meeting scheduled with all of your salespersons at 8:00 a.m. in the boardroom.
2. Telephone message on answering machine: Smith (the richest man in town) “wants to talk about some new insurance.”
3. Telephone message on answering machine: Williams (your neighbor) “wants to talk about some additional insurance.”
4. Telephone message on answering machine: Wilson (a person you do not know) “wants to talk about some new insurance.”
5. E-mail message on your computer: Burke (your assistant) “Will not be in today because of a sick child.”
6. Telephone message on answering machine: Thompson (your boss at corporate headquarters) “Please call first thing when you get into the office.”
7. You have a noon lunch appointment at a local restaurant with your director of recruiting and Williams, a senior at State University who is a candidate for a salesperson
position at your firm.
8. Prospect for new clients.
9. Prospect for new salesperson.
10. Make coffee for you, your office, and your meeting.
11. You desperately want to keep up your exercise routine and get to the health club next door for your 30-minute workout.
12. Telephone for appointments for the week.
13. You have a 3:00 meeting with your three new salespersons to review activity and results.
14. You have a telephone message from your teenaged daughter “to call her because she has to talk to you about a serious matter.”
15. You have an e-mail from your IBM salesperson asking for a meeting today to talk about an opportunity that must be acted on immediately.
16. The new Fortune magazine rated your company as one of the top 10 most respected companies in the United States.
17. You have an e-mail from your top salespersons stating that he got a job offer from a competitor at 25% more than he is making with you.
18. An article comes out in the local newspaper that is quite unfavorable for your company. You were interviewed for this article, and your statements were greatly
misrepresented.
19. You have a 3:00 meeting with your director of recruiting regarding status of salespersons who are starting their careers with the company.
20. Your spouse is out of town, so you have to pick up your 8-year old son from school at 2:30 and drop him off to soccer practice at 3:00

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