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ISO 27001:2022 Clause 4.1 Understanding
The Organisation And Its Context —
Certification Guide
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Introduction rea
In this article | lay bare ISO 27001 Clause 4.1 Understanding The Organisation And Its
Context
Using over two decades of experiance on hundreds of ISO 27001 audits and ISO 27001 s
cetesons Iam ging to show you wats new, ge you tempat, sow you xales
and ao awatatoush Ew
In this IS 27001 certincation guide | show you exactly what changed in the ISO
27001:2022 update.
{lam Stuart Barker the ISO 27001 Ninja and this is ISO 27001:2022 Clause 4.1
Table of contents
* Introduction
+ What is I80 27001:2022 Ciause 4.1 Understanding the Organisation and
its Context?
+ What isthe purpose of 180 27001:2022 Clause 4.1?
+ What isthe definiton of ISO 27001:2022 Clause 4.17
+ What are the ISO 27001:2022 Changes to Clause 4.1?
+ What isthe requirement of ISO 27001:2022 Clause 4.17
= 180 27001:2022 Clause 4.1 Template
+ How to write ISO 27001 Internal and External Issues
‘© How do I comply with ISO 27001:2022 Clause 4.1?
+ How do I pass an audit of ISO 27001:2022 Clause 4.17
+ What wil the aucit check?
+ Top 3 Mistakes People Moke for ISO 27001:2022 Clause 4.1
© Why is ISO 27001:2022 Clause 4.1 important?
+ Who is responsible for ISO 2700112022 Clause 4.1?
© What are the benefits of ISO 27001:2022 Cause 4.17
+ 180 27001 Cause 4.1 FAQ
What is ISO 27001:2022 Clause 4.1 Understanding the
Organisation and its Context?
180 27001:2022 Clause 4.1 requires and organisation to understand the intemal and
‘external issues that could impact the information security management systom.
Internal and external issues is just another way of saying risks.
So the clause is asking you to consider and record what internal and external risks there.
‘are tothe information security management system.
What could stop your information security management system from being able to achieve
its outcomes,
What is the purpose of ISO 27001:2022 Clause 4.1?
‘The purpose of clause 4.1 is to make sure you have considered what the risks are to your
information security management system and that you are managing them effectively.
What is the definition of ISO 27001:2022 Clause 4.1?
‘The ISO 27001 standard defines ISO 27001:2022 clause 4.1 Understanding The
Organisation And Its Context as:
The organisation shall determine external and internal issues that
are relevant to its purpose and that affect its ability to achieve the
intended outcome(s) of its information security management system
ISO 27001:2022 Clause 4.1 Understanding The Organisation And
Its Context
What are the ISO 27001:2022 Changes to Clause 4.1?
‘Thoro aro no changes to ISO 27001:2022 Clause 4.1 in the 2022 update.
What is the requirement of ISO 27001:2022 Clause 4.1?
The requirement of ISO 27001 Cause 4.1 is to understand your own context and document
how it might impact your information security management system. Specifically how it might,
impact the outcomes of your information security management system,
By and large this isa quick and easy win and it sets out exactly what it wants from you.
‘Tho standard wants you to determine what aro the internal issues and external issues
that you face.
{mn reality, if you have these writen down with the appropriate document mark up @
Certification auditor is unlikely to dig too deeply
We created a pre populated downloadable ISO 27001 Clause 4.1 template, but more on
that later.
ISO 27001:2022 Clause 4.1 Template
‘The ISO 27001 Context Of Organ
27001 Clause 4.1 ands pre writton with common examplas to fast track your
Implementation. it quickly and effectively satisfies the needs of the clause.
ation template fully satisfies the requirements of ISO
Part of the ISO 27001 Toolkit but also available to download individually.
How to write ISO 27001 Internal and External Issues
\When recording the ISO 27001 Internal and External Issues the standard does not say that
you should only record the negative, Do not go out of your way to find and report the
negative. It may be that you have considered an internal or extemal issue and that infact,
for you, itis not an issue. Ifyou write down the issues and then write an explanation, either
positive or negative, it wil show that you considered it
It the explanation is positive it shows that you considered it and some smart ass auditor
\wor't raise i as a problem thinking they have got one over on you. You can say, yes, We
Considered it, we documented it and for us, is not an issue,
It the explanation is negative in that you do have an issue, then describe the issue and
indicate whether or not you have raised a risk inthe risk register to addross it. It would bo
‘expected and good practice for each issue thal is an issue, to be inthe risk register and
‘managed via risk management
What are ISO 27001 Internal Issues?
When considering internal issues, the following can be a great guide,
+ govemance, organizational structure, roles and accountabilities,
polices, objectives, and the strategies that are in piace to achive them
+ capabilites, understood in terms of resources and knowledge (0. capita, time,
people, processes, systems and technotogies)
+ the relationships with and perceptions and values of internal stakeholders.
«+ the organization's culture,
information systems, information fons and decision-making processes (both formal
and informal.
+ standards, guidelines and models adopted by the organization; and
+ form and extent of contractual retationships.
1SO 27001 Clause 4.1 internal issues examples
Internal Issue Example Internal Issue
Internally there are no resources trained or
People
experienced in the delivery of SO 27001
“The implementation and management of
the information security management
Time system and ofthe supporting controts
requires a significant time investment from
key departments and key individuals
‘Tho structure of the organisation currently
does not fully support the information
(Organisational Structure security management implementation and
‘on-going management. Changes willbe
required,
‘The company uses off the self, standard
Technologies
applications under license,
‘Availabilty of reliable, qualified and ‘Thete is strong competition in the market
competent work force: for resources for x technology.
‘Tho company objectives ao alignod with
Company Objectives any 09h 8
the information socurity objactves.
What are ISO 27001 External Issues?
‘The following is @ great guide for what to consider to external issues.
+ tho social and cultural, political, legal, regulatory financial, technological, economic,
‘natural and competitive environment, whether international, national, regional or
local
«+ key drivers and trends having impact on the objectives ofthe organization; and
«+ relationships with perceptions and values of extemal stakeholders
ISO 27001 Clause 4.1 external issues examples
External Issue Example External Issue
[Consider the current economic climate
Economic Climate ‘and its impact on the business and the
information security management system]
[Consider the impact of tachnology
Technology Advances ‘changes on the business and information
‘security management system ]
[Consider the piace within the matketolace
‘and the stage and maturity of the business.
Competition Consider comparing the information
‘security management system and
‘approach to that of the competition ]
[Consider the impacts of Data Privacy
Legislation changes
laws, impacts of topics such as Broxit]
[Consider the relationship with external
Relationships with external stakeholders stakeholders positive / negative describing
the reporting and structure]
PoitvourscHS AVE
over
£10,000
How do! comply with ISO 27001:2022 Clause 4.1?
“To comply with ISO 27001 Clause 4.1 you are going to implement the ‘how’ to the what the
clause is expecting. You are going to
‘+ White a Context of Organisation document
+ Identify and record your intomal issues that could impact the information security
‘management system
+ Idently and record your external issues that could impact the information security
‘management system
+ Decide ifthe issues identified require risk management via the the risk register and
risk management process
How dol pass an audit of ISO 27001:2022 Clause 4.1?
‘To pass an audit of ISO 27001 Clause 4.1 you are going to make sure that you have
followed the steps above in how to comply
You are then going to conduct an internal aut, folowing the How to Conduct an 1S
27001 Internal Audit Guide
What will the audit check?
‘The audits going to check @ number of areas for compliance wth Clause 4.1. Lets go
through them
L That you have documented your internal and external issues
‘The simplest way to do this is withthe fully populated ISO 27001 Context of Organisation
Template.
2. That you are risk managing internal and external issues
It you identity an intemal issue or external issue that can impact the information security
‘management system and you are not addressing it directly then you need to manage it via
risk management, This means as a minimum putting ion the risk register and following
Your risk management process. Ble sure to link the issue to the risk by cross referencing.
3. That you have approved the included common issues
‘Auditors lke to raise common intemal and external issues that they have seen else where
0 i is good practice to ist out in fll internal and external issues that could impact your
information security management system whether they apply o you or not. I they do not
‘apply to you, record them and say that they do not apply to you and why. In this way you
‘can show that you have done a thorough job and avoid awkward questions or the auditor
raising points that you have considered but placed out of scope. You have recorded them,
they don't apply, you can evidence why not
Top 3 Mistakes People Make for ISO 27001:2022
Clause 4.1
In my experience, the top 3 mistakes people make for ISO 27001 clause 4.1 are
1. You have no evidence that anything actually happened
You need to keep records and minutes and documented evidence. Recording internal and
external issues that apply and those that do not shows a thorough understand of the
requirement and will avoid awkward questions.
2. You did not link to risk management
Where an intoral issue or extemal issue was identified but you cannot satisty it you should
have this on the risk register and managed via isk management, This is often missed. If
You identi an issue and do nothing about, or cannot evidenca that you have done
something about it, twill be raised as a non conformity
3. Your document and version control is wrong
Keeping your document version control upto date, making sure that version numbers
‘match where used, having a review evidenced inthe last 12 months, having documents
that have no comments in are all good practices
Why is ISO 27001:2022 Clause 4.1 important?
180 27001 Clause 4.1 is important because it allows you to understand what can impact
Your information security management system so you can address it. By understanding the
intornal and extemal issues that could impact the information security management system
allows to you to plan for them, mitigate and manage them and as a result increase in the
cffectiveness ofthe information security management system in meeting the business
objectives and needs.
Who is responsible for ISO 27001:2022 Clause 4.1?
‘Senior management are responsible for ensuring that ISO 27001:2022 Clause 4.1 is
Implemented and maintained.
What are the benefits of ISO 27001:2022 Clause 4.1?
(Other than your ISO 27001 ceriication requiring it, the following are benefits of
Implementing 1S0 27001 Annex A 6.1:
1. Improved security: You will have an effective information security management
ssystom that address knawn internal and extemal issues that could impact it
2. Reduced risk: You will reduce the risk to your information security management
system by identitying those risks and addressing them
3, Improved compliance: Standards and regulations require context of organisation to
be in place
‘4, Reputation Protection: In the event ofa breach having effectively managed risks to
the management system will reduce the potential for fines and reduce the PR impact
cf an event
ISO 27001 Clause 4.1 FAQ:
What are internal and external issues in ISO 270017
You think of internal and external issues as risks. What are the things that you are facing
that you need to address. Intemal issues could be related to having the staff and the skis
to operate ISO 27001. Extemal issues could be changes inthe law or regulations in your
industry. Intornal and extemal issues inform how you build your Information Security
Management System (ISMS). You demonstrate that you have considered them wien it
‘comes time for the ISO 27001 certification audit
What are examples of ISO 27001 Internal Issues?
Examples of 180 27001 internal issues would be people. Do you have the right people to
build, implement and run the Information Security Management System. Time would be an
inlornal issue to address, recording if staff have the time to dedicate to the requirements of
the standard. Company abjectives is anather example thal you would consider whether
Your information securly management system was, or was no, aligned with the objectives
of the company.
‘What are examples of ISO 27001 External Issues?
Extemal issues are risks that come from outside the organisation, Examples of ISO 27001,
external issues would include changas to the law that may change how you do cartain,
things or put additional requirements on you. Consider the GDPR and the challenges that
that brought to business.
Do I need to document 180 27001 internal and external issues?
Yes. It's not enough to know them, you must also document them so that you can evidence
that you considered thom. Itis best practice to share these at the Management Review
‘Team and minuto the fact that they wore shared and they were signed off and accepted,
What is ISO 27001:2022 Clause 4.17
180 27001:2022 Clause 4.1 requires and organisation to understand th intomnal and
external issues that could impact the information security management system.
‘Where can I get templates for ISO 27001:2022 Clause 4.1?
You can download the ISO 27001 Context of Organisation Template:
https:
ble jolproduetiso-2700 1-context-f-organisation-template/
How hard is ISO 27001:2022 Clause 4.17
Its not very hard. If you use the ISO 27001 Context of Organisation Template the work has
been done for you.
How long will ISO 27001:2022 Clause 4.4 take me?
180 27001:2022 Clause 4.1 will take approximately 1 day to complete Ifyou are starting
from nothing and doing it yourself. With the ISO 27001 Context of Organisation Template is
should take you about 15 minutes.
How much will 80 27001:2022 Clause 4.1 cost me?
“The cost of ISO 27001:2022 Clause 4.1 will depend how you go about it, If you do it
yoursotit willbe fee but will take you about 1 day so the costs lst opportunity cost as
You tie up resource doing something that can easily be downloaded. If you download the
180 27001 Context of Organisation Template you are looking a less than ten pounds /
dollars
ISO 27001:2022 Certification
Requirements
What's new, ISO 27001 templates, examples and walkthrough for each ISO 27001:2022
Annex A Clause.
001-2022 Clause 4.1 Understanding The Organisation And its Context.Leadership And
2 information Security Policy
Planning
2 information
rity Objectives And Planning Te Achieve Them
rol Of Documented Information
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