Competency Validation Certification Course – Initial

For Dangerous Goods Post Holder

1
Revision No. 01/2024 12-14 Feb 2024
Let’s Get To Know Each Other
Name:
Password:

Feel Free

Important Calls/Text

[email protected]

[email protected]
3
 07:45 – 08:00
❑ Registration

08:00 – 09:30
❑ The DGPH impactful role.
❑ Assessment & Validation Approach.
❑ Background on certain principles.
❑ Before January 2023.
Day - 1 ❑ DG CBTA & the opportunity to change GCAA approach.
❑ The New Assessment & Validation Integrated Approach.
❑ COVAL is not dangerous goods specialized training.
❑ COVAL benefits and the International cooperation.
❑ CAR Part VI.

09:30 – 10:00
❑ Coffee break.
❑ Group Photo.
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 10:00 – 11:30
❑ Cont’d CAR Part VI
❑ Current & Upcoming Challenges.
❑ Guidance on CBTA
❑ The “Assessment” is a regulatory requirement.
❑ What is meant by “Attitude” Under DG CBTA.
❑ Guidance on Assessing Attitude.

Day - 1 11:30 – 12:00

❑ Coffee break

12:00 – 14:00
❑ Development of SOPs
❑ Prepare - Group Presentation (Guidance TBA in-class).
❑ Delivery of group presentations.

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 08:00 – 09:30

❑ Cont’d delivery of group 12:00 – 12:30

presentations (if applicable). ❑ Coffee break

09:30 – 10:00 12:30 – 14:00

Coffee break ❑ Continue delivery of
Day - 2 10:00 – 11:00
individual presentations

❑ Prepare - Individual Presentation

(Guidance TBA in-class).

11:00 – 12:00
❑ Delivery of individual
presentations.

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 08:00 – 09:30
❑ Cont’d delivery of individual presentations (if applicable).
❑ Q&A

09:30 – 09:50
❑ Coffee Break
❑ Feedback form
Day - 3 10:00 – 13:00
❑ Final Assessment/Exam
❑ It is online using your laptop.

13:00 – 14:00
❑ 1:1

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 Which topic most likely triggered the initiative COVAL for DGPH?

CBTA & the opportunity to change GCAA approach

The DGPH Impactful Role Current & Upcoming Challenges

CAR Part VI
“Assessment”

COVAL benefits
Development of SOPs

Before January 2023

COVAL - The New Integrated Approach
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 The Answer!
DGPH Impactful Role

To Build

9
To Evolve

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The DGPH Impactful Role
Assess
Employees’
Competency

Develop Oversight or
& Implement Quality Control
SOPs

Communicate & DGPH

Facilitate
DGTI &
Reporting &
GCAA Training Needs
Investigation

Overall compliance Liaison With

(CARs, TI & DGR) Other DGPH/
Focal Point(s)
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1. Regulatory Requirement: Per the new Revision 1.5 of CAR Part VI, the following entities must
nominate a Dangerous Goods Post Holder (DGPH):
❑ UAE registered Air Operator, carrying dangerous goods.
❑ UAE registered Helicopter Operator, carrying dangerous goods.
❑ Airport Operator (a minimum of one DGPH for every passenger Terminal).
❑ Ground Handling Agent (a minimum of one DGPH for every dangerous goods certified branch/facility).
❑ Designated Postal Operator (a minimum of one DGPH for every dangerous goods certified
branch/facility).
❑ Dangerous Goods certified Freight Forwarder/Cargo Agency (a minimum of one DGPH for every
dangerous goods certified branch/facility).
❑ Packaging Supplier (a minimum of one DGPH for every dangerous goods certified branch/facility).
2. Ensure their entity’s compliance with CAR Part VI, ICAO TI and IATA DGR.

3. Ensure the implementation of their entity’s SOPs/Equivalent.

4. Reporting accidents, incidents, undeclared and mis-declared dangerous goods to GCAA.

5. Investigating dangerous goods occurrences.

6. Facilitate the conduct of GCAA dangerous goods oversight activities, as and when requested by GCAA.

7. Must be aware of regulatory changes/challenges and its potential impact on operations.

8. Conduct oversight or assessment activities, as applicable.

9. DGPH role is integral part of GCAA Dangerous Goods Regulatory System.

 Accident Causation
Accident involve successive breaches of multiple system defenses

14
 Scott A. Snook's theory of “practical drift” is based on three fundamental assumptions that the;

❑ Technology needed to achieve the system production goals is available;

❑ Personnel are trained, competent and motivated to properly operate the technology as intended; and

❑ Policy and procedures will dictate system and human behavior.

But!
In reality, the operational
performance often differs from the
assumed baseline performance as a
consequence of real-life operations.
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Assessment & Validation Approach

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 Day - 1 Day - 2
Group Presentation. Individual Presentation.
Knowledge on CAR Part VI. Knowledge on CAR Part VI.
Time management. Developing SOPs (Individual).
Engaging participants. Time management.
Understanding CBTA. Engaging participants.
Engagement in Class Discussions. Engagement in Class Discussions.

Day – 3 Day-1 + Day-2 + Day 3

Final Assessment/Exam. 3
Online Using Laptop.

80%
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 Day-1

Day-2 1:1 Final

Results

Day-3

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 1. This is an opportunity for everyone to finetune their overall
understanding to CBTA through productive discussions and
knowledge sharing.

General 2. Let everyone benefit from your expertise.

3. Reference Docs: CAR Part VI, DGR, COVAL Material.

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The Competent Aviation Authority in United Arab Emirates?

Local Aviation Authority(ies)?

❑ Department of Transport - AUH.

❑ Civil Aviation Authority – DXB .
❑ Department of Civil Aviation - FUJ.
❑ Department of Civil Aviation - RAK.
❑ Department of Civil Aviation – SHJ. 20
Any Question?

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22
 Background
On
Certain Principles

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 UAE State Variation AE-2 (ICAO TI) | AEG-02 (IATA DGR)

UAE originating dangerous goods shipments shall only be offered and accepted for
air transport by a GCAA dangerous goods certified entity according to the GCAA
dangerous goods certification requirements as defined in the UAE Civil Aviation
Regulations (CARs), Part VI.

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 UAE Developed a Dangerous Goods Certification Program

❑ As a regulatory approach to ensure effective implementation of UAE State Variations AE-2.

❑ To Manage and continuously monitor stakeholders’ overall level of compliance with the
regulations to ensure the safe transport of dangerous goods by air.

❑ This includes the certification of A6 registered Air Operators, Ground Handling Agents, Freight
Forwarders, Postal Operators, Packaging Suppliers, Training Providers, Dangerous Goods
Training Instructors and Dangerous Goods Post Holder (DGPH).

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 GCAA Session on CBTA

CAR Part VI
DGPH Nomination, Minimum Qualifications & Responsibilities

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Before January 2023

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 The Approach to Approval/Certification of DGPH
(Part of Oversight on AO & GHA)

❑ UAE Registered Air Operator ‘Carrying Dangerous Goods’ and Ground Handling Agent must
nominate a DGPH and communicate their details to GCAA for approval.
❑ The nominated DGPH must meet some certain qualifications, such as DG training, previous
experience in DG or air cargo operations…etc. as defined in the UAE Civil Aviation Regulations.

❑ The GCAA approval includes a face to face interview to collect the comprehensive
understanding and verify the minimum qualifications of the nominated DGPH.

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 The Approach to Approval/Certification of DGTI | CAT-6
(Part of Oversight on TP)

❑Dangerous goods training Instructors delivering Category-6 training must undergo GCAA
written knowledge validation examination.

❑Upon successful completion of the examination, the GCAA officials observe the classroom
training sessions.

❑In case of unsuccessful examination attempt, a resit examination shall be allowed within three
months of the result. The resit examination result shall be final.
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 The Approach to Approval/Certification of DGTI | Other Than CAT-6
(Part of Oversight on TP)

❑ The written knowledge validation examination is not required.

❑ Classroom: request for approval → documents verification → interview → class observation.

❑ CBT: request for approval → documents and training material verification → issuance of the
approval.

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 Challenges in the Previous Approach to Approval/Certification of DGTI & DGPH

❑ Some employers misinterpreted the scope of approval to DGTI & DGPH issued by GCAA and
unintentionally assumed that “One Fits For All”.

❑ DGPHs & DGTIs were not assessed for quite sometime.

❑ The misinterpretation to Computer Based Training (CBT) “Instructor Led”.

❑ Variation in the duration of the same training.

❑ The Dangerous Goods training regulatory requirements is incorporated into CAR Part VI, ICAO
TI, IATA DGR, while many entities from those who are not involved in Dangerous Goods
business are not aware of it.
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Dangerous Goods CBTA

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Change Our Previous Approach for Approval/Certification of DGTI & DGPH

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COVAL Is the GCAA integrated approach “as integral part of its dangerous goods
oversight responsibilities” and One Of A Kind Globally, to Validate the Competency
of Dangerous Goods Training Instructor and Dangerous Goods Post Holder, to
ensure they are competent in the function(s) they will perform prior to performing
such function(s), due to the impactful role they play in maintaining the safe
transport of dangerous goods by air.

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35
36
 COVAL IS NOT
Dangerous Goods Specialized Training, BUT!

Validation

KSA DGPH

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 Table 4.10.A
Competency Validation (COVAL) Certification Course
COVAL – INITIAL COVAL - Recurrent

For Prerequisite During Frequency

Ref. Subsections
DGTI Jan-Dec 2023 Within 24 months
4.9.2, 4.9.4 & 4.9.6

DGPH Ref. Subsection 3.4.3 Jan-Dec 2024 Within 24 months

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 COVAL | Benefits
1. Enriches GCAA Dangerous Goods Oversight Continuous Monitoring Approach (CMA).

2. One of a kind globally.

3. Enriches knowledge and improve Dangerous Goods safety culture within the State.

4. Integrated approach to validate the competency of DGPH & DGTI.

5. Good opportunity to further enhance networking between GCAA and Industry.

6. Enable the identification of and knowledge sharing on potential gap(s)/deficiency(ies) in the

dangerous goods regulatory system within the State and resolve them.

7. Improve the overall level of compliance with the Regulations. 39

 COVAL | Benefits

1. COVAL WP/215 to 41st Session of ICAO Assembly, for inclusion

into the Supplement to TI as guidance to States.

2. ICAO SKYTALK during the 41st Session of ICAO Assembly.

3. Shared with ICAO Member States during DGP/29, Nov 2023.

4. Shared with ICAO Global Aviation Training (GAT) Section, for

accreditation by ICAO - ongoing.

5. ICAO GAT and ICAO member States will benefit from COVAL
approach, once all work done between GCAA and ICAO.
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Any Question?

41
42
0.1.2.1 Civil Aviation Regulations | CARs Part VI

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Dangerous Goods Global System & CAR Part VI
UN – CoETDG & SCoETDG | UN Model Regulations – Recommendations Except!
for Transport of Dangerous Goods – All modes

ANC Considers & Recommends 0.1.2.1

SARPS & PANS
ICAO DGP Industry Feedback
Annex 18 & TI
Revision 1.4
 CAR Part VI | Revision 1.4

Forward:
GCAA applies more restrictions other than ICAO TI & IATA DGR.

Applicability:
❑ It is the responsibility of all entities to comply with these Regulations, associated revisions
and amendments.

❑ All entities must ensure that CARs is accessible to all concerned personnel within the
entity through www.gcaa.gov.ae or
http://gcaa.ae/su/?NgWXv or

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 Section -1 | Definitions & Acronyms

❑ Competency Validation (COVAL)

❑ Instructor Group A (IGA) means dangerous goods training instructor approved or certified
by GCAA under the banner of COVAL to deliver dangerous goods training for all the
functions in Tables 4.1.A to 4.1.K of CAR Part VI.

❑ Instructor Group B (IGB) means dangerous goods training instructors approved or certified
by GCAA under the banner of COVAL to deliver dangerous goods training for the functions
in tables FIT 4.1.F to 4.1.K of CAR Part VI.

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 Section -1 | Definitions & Acronyms

❑ Authorization certification or exemption or approval or any other form of dangerous goods

related authorization issued by the General Civil Aviation Authority.

❑ Blacklisting an entity shall be banned from performing direct or indirect functions related
to the air transport.

❑ Entity means but not limited to any person, air operator, airport operator, ground handling
agent, shipper, freight forwarder, cargo agent, training provider, packaging supplier, packer
and aircraft maintenance organization performing direct or indirect functions related to air
transportation.

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 Section -1 | Definitions & Acronyms

❑ Oversight means audit or inspection activities.

❑ Revocation withdrawal of the Dangerous Goods authorization issued to an entity by the

General Civil Aviation Authority.

❑ Suspension means temporary postponement of Dangerous Goods authorization issued to

an entity by the General Civil Aviation Authority.

❑ These Regulations means UAE Civil Aviation Regulations (CAR Part VI) – Transport of
Dangerous Goods by Air.

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 Section -1 | Definitions & Acronyms
❑ BADG: Bulletin & Alert for Dangerous Goods

❑ CAPA: Corrective And Preventive Actions

❑ CAR: Civil Aviation Regulations

❑ CBT: Computer Based Training

❑ CBTA: Competency Based Training and Assessment

❑ COVAL: Competency Validation

❑ DGPH: Dangerous Goods Post Holder

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 Section -1 | Definitions & Acronyms

❑ DGTI: Dangerous Goods Training Instructor

❑ DPO: Designated Postal Operator

❑ FANR: Federal Authority for Nuclear Regulations

❑ FIT: Function In Table

❑ ICAO TI: Technical Instructions for the Safe Transport of Dangerous Goods by Air

❑ RODGO: Reporting of Dangerous Goods Occurrence

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 Section -2 | General Power of Entry
❑ 2.1 For the purpose of carrying out their functions, duties, or powers under these
Regulations, a person duly authorized by the General Civil Aviation Authority and in
possession of valid National Permit shall have right of access at any time to the following:

a) any aircraft, airport, building, or place; and

b) any document or record concerning any aircraft, aeronautical product, or aviation

related service.

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 Section -2 | General Power of Entry
❑ 2.2 Without limiting the powers conferred by Paragraph 2.1, every person duly authorized
by the General Civil Aviation Authority may at any time enter any aircraft, airport, building,
or place, and carry out an inspection to determine whether or not a matter referred to in
paragraphs a), b) or c) exists, if they have reasonable grounds to believe that:

❑ a) any breach of these Regulations is being or about to be committed;

❑ b) a condition imposed under any civil aviation safety/security program is not being
complied with; or

❑ c) a situation exists within the civil aviation system or is about to exist that constitutes a
hazard to health, safety, property or environment.
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 Section – 3 | Restrictions & Limitations
❑3.1. a) Compliance with these Regulations.
❑3.1.b) Compliance with UAE State Variations (AE or AEG) as defined in the current editions of
ICAO TI and IATA DGR (also Ref. Appendix-2 of these Regulations).

❑3.1.d) Trade activity in the trade license must align with the entity’s operational nature at the
time when they apply for the issuance or renewal of the entity’s dangerous goods certificate
issued by GCAA.

❑ 3.1.e) Compliance with the training provisions as outlined in these regulations.

❑ 3.1.f) No entity “UAE-based” shall advertise or conduct any marketing activities related to the
transport of dangerous goods by air through any media channels, website and social media
unless the entity is certified by GCAA to perform such dangerous goods activity(ies). Including
providing misleading info contradicting with CARs. 53
 Section – 3 | Restrictions & Limitations
3.2 Disposal of Dangerous Goods, Protection and Development of the Environment
Dangerous goods must be disposed in accordance with article No.62 of the Federal Law No.24
issued on 17th October 1999, for the Protection and Development of Environment which states the
following;
a) Any public or private body, any natural or juridical person shall be prohibited from importing,
bringing, burying, submersing in water, storing or disposing of hazardous wastes in any way in the
environment of the State.

b) Such bodies and persons shall also be prohibited from importing, bringing, burying, submersing in
water, storing or disposing of Radioactive Material and wastes in any way in the environment of
the State.

c) It is also prohibited to allow the passing of marine, air or land transportation means carrying
hazardous or Radioactive Material through the marine, air or land environment without a written
authorization from the Agency. 54
 Section – 3 | Restrictions & Limitations
3.3 The Prohibition of Using Opaque Shrink Wrapping doesn’t include:
1. Cargo which has been transferred between two air operators within the UAE (known as interline
transfer cargo). A transfer can occur between air operators in the same Emirate, or between two
different Emirates;
2. Re-export cargo which is re-exported from the same facility from which the shipment arrived without
leaving the facility;
3. Sea-Air cargo in transit in the UAE in an un-opened sea container with the origin customs seal intact;
and
4. UAE Military and Ministry of Interior shipments carried on civilian aircraft as cargo.

Note: The term “Shrink-wrap” is defined as a clinging transparent film that tightly holds the contents together.

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 Section – 3 | Restrictions & Limitations
3.4.1 Dangerous Good Post Holder - Current Revision 1.4

❑In addition to the current requirement for the Air Operator and Ground Handling
Agent to nominate a Dangerous Goods Post Holder (DGPH), non-dangerous
goods certified UAE registered Air Operator (no-carry), Helicopter Operator,
Designated Postal Operator, Dangerous Goods certified Freight Forwarder, Cargo
Agency and Packaging Supplier, shall ensure to nominate a Dangerous Goods
Post Holder (DGPH) and communicate their contact details to GCAA by 30th June
2023.
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 Section – 3 | Restrictions & Limitations
3.4.1 Dangerous Good Post Holder – Upcoming Revision 1.5

The following entities must nominate a DGPH:

❑ UAE registered Air Operator, carrying dangerous goods.

❑ UAE registered Helicopter Operator, carrying dangerous goods.
❑ Airport Operator (a minimum of one DGPH for every passenger Terminal).
❑ Ground Handling Agent (a minimum of one DGPH for every dangerous goods certified branch/facility).
❑ Designated Postal Operator (a minimum of one DGPH for every dangerous goods certified branch/facility).
❑ Dangerous Goods certified Freight Forwarder/Cargo Agency (a minimum of one DGPH for every dangerous
goods certified branch/facility).
❑ Packaging Supplier (a minimum of one DGPH for every dangerous goods certified branch/facility). 57
 Section – 3 | Restrictions & Limitations
Current Revision 1.4

3.4.2 It is the responsibility of all entities referred to in 3.4.1 to;

a) Obtain GCAA approval, for their nominated DGPH prior to commencement of their duties and
responsibilities. The GCAA approval for the DGPH shall include interviewing the nominee to
collect the comprehensive understanding and verify the minimum qualifications of the nominated
DGPH. This approach to approval of DGPH shall discontinue by 31st December 2023.

b) Ensure that effective 1st January till 31st Dec 2024, the DGPH undergoes GCAA Competency
Validation (COVAL) Certification Course (COVAL-Initial), taking into consideration that GCAA shall
conduct the COVAL-Initial certification courses for DGPH during the period 1st Jan to 31st
December 2024. The nominated DGPH must undergo COVAL-Initial during the said period, while
until such time the DGPH shall continue to perform their job functions after being approved by
GCAA as per paragraph a) of Subsection 3.4.2.
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 Section – 3 | Restrictions & Limitations
Upcoming Revision 1.5

3.4.2 It is the responsibility of all entities referred to in 3.4.1 to;

a) Obtain GCAA acceptance, for their nominated DGPH prior to commencement of their duties
and responsibilities until such time the nominated DGPH undergo any of the scheduled
COVAL-Initial courses for DGPH during the period January till December 2024.

b) Ensure that the DGPH undergoes GCAA Competency Validation (COVAL) Certification Course
(COVAL-Initial) during the period January till December 2024. The nominated DGPH must
undergo COVAL-Initial during the said period, however and until such time the DGPH obtain
GCAA approval under the banner of COVAL, the DGPH can continue to perform their job
functions after being accepted by GCAA as per paragraph a) of Subsection 3.4.2.

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 Section – 3 | Restrictions & Limitations
Current Revision 1.4

3.4.3 Dangerous Goods Post Holder Nominee’s Minimum Qualifications

a) Has a minimum of three years experience in the field of civil aviation operations preferably in
air cargo or dangerous goods related operations.

b) Holding a valid dangerous goods training certificate for personnel performing the function of
DGPH as outlined in Table 4.1.D or Table 4.1.E of Section-4 of these regulations or Category-3,
5 or 6 (as applicable).

c) Can efficiently converse in English.

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 Section – 3 | Restrictions & Limitations
Upcoming Revision 1.5

3.4.3 Dangerous Goods Post Holder Nominee’s Minimum Qualifications

b) Holding a valid dangerous goods training certificate for personnel performing the function of
DGPH as outlined in Table 4.1.D or Table 4.1.E of Section-4 of these regulations or Category-
3, 5, 6, or 8 (as applicable).

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 Section – 3 | Restrictions & Limitations
Current Revision 1.4
3.4.4 Dangerous Goods Post Holder Responsibilities

a) Shall ensure that the entity nominated them for this role is compliant with these Regulations.

b) The DGPH can continue to perform their dangerous goods related job responsibilities subject to
successfully complete any of the scheduled COVAL-Initial Certification Course during the period
1st January till 31st December 2024. They also must maintain a current Competency Validation
Certificate (COVAL) at all times.

c) As a prerequisite, holds a valid dangerous goods training certificate for “personnel performing the
functions of Dangerous Goods Post Holder for Air Operators including “no-carry” Air Operators,
Ground Handling Agents, Helicopter Operators, Designated Postal Operators, Freight Forwarders
and Packaging Supplier” (as applicable) as defined in the Function In Tables “FIT 4.1.D & FIT
4.1.E of these regulations”. (will be deleted in Rev 1.5).
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 Section – 3 | Restrictions & Limitations
Current Revision 1.4

3.4.4 Dangerous Goods Post Holder Responsibilities

d) Maintains a current GCAA COVAL certificate through COVAL – Refresher/Recurrent after 24

months, from the month on which they completed their COVAL-Initial as defined in Table
4.10.A of these regulations.

e) Familiar with and ensure implementation of their entity’s internal Standard Operating
Procedures or Work Instructions, or the relevant Ground Operations Manual, as applicable.

f) In coordination with their employer, communicate any change/potential change in the status
of the DGPH to the General Civil Aviation Authority, immediately upon they are aware of or
come to know about such change/potential change.
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 Section – 3 | Restrictions & Limitations
Upcoming Revision 1.5

3.4.4 Dangerous Goods Post Holder Responsibilities

a) Shall ensure that the entity nominated them for this role is compliant with these Regulations.

b) Must meet the requirements in 3.4.2 and 3.4.3 of these Regulations.

c) Maintains a current GCAA COVAL certificate through COVAL – Refresher/Recurrent within 24

months, from the month on which they completed their COVAL-Initial as defined in Table
4.10.A of these regulations.

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 Section – 3 | Restrictions & Limitations
Upcoming Revision 1.5

3.4.4 Dangerous Goods Post Holder Responsibilities

d. Familiar with and ensure implementation of their entity’s internal Standard Operating
Procedures or Work Instructions, or the relevant Ground Operations Manual, as applicable.
e. In coordination with their employer, communicate any change/potential change in the status of
the DGPH to the General Civil Aviation Authority, immediately upon they are aware of or come to
know about such change/potential change.

f. Must ensure that dangerous goods accidents, dangerous goods incidents, undeclared and mis-
declared dangerous goods are reported to GCAA, as defined in these Regulations.

g. Shall facilitate the conduct of GCAA dangerous goods oversight activities, as and when requested
by GCAA. 65
 Section – 3 | Restrictions & Limitations
3.5 Transport of Lithium Batteries

❑ 3.5.1) Lithium batteries including when contained in or packed with equipment must be kept
away from extended exposure to inclement weather, which includes but not limited to direct
sunlight, excessive heat and humidity (special attention must be given during the period 1st
June till 31st October) during acceptance, storage, handling and loading.

❑ 3.5.2) UAE originating dangerous goods, including lithium batteries’ shipments must be
accepted from a GCAA Dangerous Goods Certified entity(s) only, including dangerous goods
which are not subject to all provisions of the regulations.

66
 Section – 3 | Restrictions & Limitations
3.7 Retention of Records

❑ 3.7.1) All entities (as applicable) shall ensure that at least one copy of the documents or
information appropriate to the transport by air of a consignment of dangerous goods is
retained for a minimum period of thirty-six months after the flight on which the dangerous
goods were transported. As a minimum, the documents or information which must be
retained are the dangerous goods transport documents, the acceptance checklist (as
applicable), the identification of the person who performed the acceptance check and the
written information to the pilot in-command.

❑ 3.7.2) Where the documents or the information are kept electronically or in a computer
system, they must be capable of being reproduced in a printed manner upon request by
GCAA.
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 Section – 3 | Restrictions & Limitations
Approvals and Exemptions

❑ 3.8.1) The request to carry dangerous goods under approval or exemption shall only be at the discretion of the
General Civil Aviation Authority. UAE State Variation “Ref. AE 3 of ICAO TI, and AEG-03 of IATA DGR” must be
adhered to (Ref. Appendix-2 of these Regulations).

❑ 3.8.2) The applicant shall inform GCAA by a written request for an authorization (approval or exemption) to
transport Dangerous Goods at least seven (7) working days before the date of the flight on which the dangerous
goods are to be carried. The request shall as a minimum contain:

a) Detailed description of the Dangerous Goods including, quantity, type of packaging and all other relevant
documentation to support the request for special approval or exemption.

b) Other States’ Competent Authority relevant approval or exemption, if applicable.

c) Any other related documents.

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 Section – 3 | Restrictions & Limitations
Approvals and Exemptions

❑ 3.8.3) The applicant shall ensure to submit to GCAA the supporting document that clearly
confirm that the intended air operator has no objection to accept and carry the dangerous
goods for which the approval or exemption is being sought, for air transport.

❑ 3.8.4) When the authorization request is for the state of the operator, the request must be
sent by the Air Operator’s DGPH. (New to Revision 1.5)

❑ Note: Exemptions may be given only in instances of extreme urgency or when other forms of
transport are inappropriate or when full compliance with the prescribed requirements is
contrary to the public interest
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 Section – 4 | Training & Assessment
4.1 Competency Based Training & Assessment (CBTA) | Requirements

❑ All entities performing activity(ies) directly or indirectly related to air transport must ensure
compliance with the dangerous goods training requirements as defined in Tables 4.1.A to
4.1.K of these regulations, as a minimum.

❑ The employer must assess the competency of their employees after they complete their
dangerous goods training and return to their work place. Such assessment must take place
once within 12 months as a minimum, as outlined in CAR Part VI.

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 BAGGAGE
SCREENING
FIT4.1.K
PASSENGERS
HANDLING GEN. CARGO
FIT4.1.F ACCEPTANCE
FIT4.1.C

CGO HANDLING &

LOADING
FIT4.1.E

LOAD
PLANNING
FIT4.1.G

DGTI
DG PROCESSING FIT4.1.A
FIT4.1.D
CABIN
CREW
FIT4.1.J
FLT OPERATIONS
& DISPATCHERS CARGO
FIT4.1.I SCREENING
FIT4.1.K

CGO HANDLING &

LOADING
FLT FIT4.1.E
CREW
FIT4.1.H

Operators & GHAs

GEN. CARGO
ACCEPTANCE
FIT4.1.C DG PROCESSING
FIT4.1.D
CARGO
SCREENING 71
BATTERIES
FIT4.1.K
Freight Forwarder
& BATTERY
LABORATORIES
PRODUCTS LBSR SHIPPERS &
& HEALTH
SERVICES ISSG MANUFACTURER
FIT4.1.B

Shippers & Packers

Section - 4 | Training & Assessment
From To

72
 Section - 4 | Training & Assessment
FIT 4.1.A - Upcoming Rev 1.5 of CAR Part VI | Align with the definition of IGA

[Personnel delivering Dangerous Goods Training for all the functions in Tables 4.1.A to 4.1.K

73
 Section - 4 | Training & Assessment
Covers complex
technical and
professional
Covers complex or activities in a wide
Delivers sufficient critical activities, variety of situations,
competency for an in a non-routine which allows the
individual to carry out situation, enables
personnel to provide
simple work activities. a person to work
advice. (DGTI)
Guidance from an without special
Covers general expert may be assistance
knowledge required from
Advanced
or understanding time to time ()
of basic concepts
Intermediate
and techniques Basic ()

Introductory ()
()
 Section - 4 | Training & Assessment
4.2 GCAA shall acknowledge dangerous goods training offered/ approved by;

❑ One of the General Civil Aviation Authority certified training providers;

❑ The International Civil Aviation Organization (ICAO);
❑ The IATA Training and Development Institute (ITDI);
❑ The IATA Accredited Training School (ATS) provided that ATS training material has been
approved by the General Civil Aviation Authority.
❑ Other State's appropriate national authority subject to being reviewed, accepted and
approved by GCAA, at the discretion of GCAA.

75
 Section - 4 | Training & Assessment
4.3 Approval of Training Programs & Accreditation

❑ All dangerous goods training programs must be reviewed and approved by GCAA, before the training
being delivered in the UAE.

❑ All dangerous goods training programs must include the KSA elements as integral part of the programs’
contents.

❑ Dangerous Goods Training Providers must comply with the GCAA certification/approval requirements
as outlined in CAR Part VI.

❑ A confirmation of assessing the Knowledge through successful completion of the examination,

in addition to a confirmation of assessing the Skills and Attitude shall always be required.
76
 Section - 4 | Training & Assessment
4.4 Training Provider’s Responsibilities, Development and Delivery of Training

1. Establish training courses as they relate to various functions as required and outlined in Tables 4.1.A
to 4.1.K and Table 4.6.A of these Regulations.
2. Include in all the Dangerous Goods training courses an overview of Civil Aviation Regulations (CAR
Part VI), as defined in Tables 4.1.A to 4.1.K in these regulations (Subtask 0.1.2.1).
3. Include the Knowledge, Skills & Attitude elements in the training materials (as applicable) and in the
delivery of both initial and recurrent training.

4. Assess participants’ Knowledge, Skills & Attitude during the course of the training and at the end of
training as integral part of the implementation of Dangerous Goods CBTA.

77
 Section - 4 | Training & Assessment
4.4 Training Provider’s Responsibilities, Development and Delivery of Training (cont’d)

5. [Comply with the duration of Initial training delivery time as defined in Tables 4.1.A to 4.1.K (as a
minimum)] of these regulations and appropriate examination/assessment time limit based on the
training curricula approved by GCAA.
6. Comply with the duration of Recurrent training delivery time as defined in Subsection 4.5.3 of these
regulations and appropriate examination/assessment time limit based on the training curricula
approved by GCAA.

7. Apply the information related to Attitude/Behavior from COVAL material, as applicable. (Revision 1.5
of CAR Part VI)

78
 Section - 4 | Training & Assessment
4.4 Training Provider’s Responsibilities, Development and Delivery of Training (cont’d)

8. If accredited by external organization(s) such as but not limited to ICAO or IATA, the Training
Provider(s) must;
a) Communicate such information to GCAA by uploading a supporting evidence into the GCAA online application
when they apply for the initial issuance or renewal of their Dangerous Goods Certificate.
b) Communicate any changes to the status of such accreditation to GCAA.

9. communicate any changes which may affect the quality of training to GCAA, such as but not limited to
changes to the contents of training materials approved by GCAA, changes in the status of
employment of the instructor approved by GCAA or developed additional function other than those
in Tables 4.1.A to 4.1.K of these regulations…etc.

79
 Section - 4 | Training & Assessment
4.4 Training Provider’s Responsibilities, Development and Delivery of Training (cont’d)

12. The training provider(s) delivering dangerous goods Computer Based Training (CBT) shall ensure;

a) the dangerous goods minimum training requirements specified in Tables 4.1.E to 4.1.K (as
applicable) are met.

b) the training contents are based on the current Tables 4.1.E. to 4.1.K (as applicable).

80
 Section - 4 | Training & Assessment
Table 4.6.A

Dangerous Goods - Computer Based Training (CBT)

Initial Recurrent
Applicable to personnel preforming the Functions In Applicable to personnel preforming the Functions
Tables (FIT) In Tables (FIT)

FIT 4.1.E to FIT 4.1.K FIT 4.1.E to FIT 4.1.K

Classroom/ Virtual Classroom/ Virtual

(Instructor Led - Mandatory) (Instructor Led - Optional) 81
 Section - 4 | Training & Assessment
4.7 Training & Assessment Records

4.7.1 The employer must maintain a record of training and assessment for personnel.

4.7.3 Training and assessment records must be retained by the employer for a minimum period of 36 months from
the most recent training and assessment completion month and must be made available upon request to GCAA.

82
 Section - 4 | Training & Assessment
4.8 The Conduct of Assessment – Current Revision Rev 1.4

It is the responsibility of the employer after their employee’s successful completion of training and return
to their work place to;

a) identify and decide the method they will implement to assess their employee’s competency
(acceptable assessment methodologies such as questionnaire, quiz, on job recorded assessment).
b) identify the qualifications of the assessor and who should conduct the assessment,
c) maintain records of the assessment as outlined in Subsection 4.7 of these regulations.
d) ensure that the assessment takes place “once” every 12 months as a minimum, as outlined in these
regulations.
e) furnish the records of the assessment as and when requested by GCAA.

Note:
At their discretion, the employer may assign the assessor’s activities to personnel such as the DGPH or a
83
specific department or business unit within their organization, or a third party.
 Section - 4 | Training & Assessment
4.8 The Conduct of Assessment – Upcoming Revision Rev 1.5
It is the responsibility of the employer to establish a process or procedures that defines;
a) the method they will implement to assess their employee’s competency.
b) the minimum qualifications of the assessor and who should conduct the assessment.
c) the frequency of the assessment taking into account that the assessment must take place
“once” within 12 months from previous training as a minimum, as outlined in these
Regulations.

Note:
At their discretion, the employer may assign the conduct of the assessment activities to an
assessor/personnel such as the DGPH or a specific department or business unit within their
organization, or to a third party approved by GCAA such as Training Provider. 84
 Section – 5 | Responsibilities

5.1 Training Provider

5.2 Shipper
5.3 Freight Forwarder and Cargo Agent
5.4 UAE Registered Air Operator ‘Carrying Dangerous Goods’
5.5 UAE Registered Air Operator ‘No Carry’
5.6 Foreign Air Operator

85
 Section – 5 | Responsibilities
5.7 Ground Handling Agent (Including Self-Handling Air Operator)
5.8 Passengers and Cargo GSA & Passenger and Cargo Reservation Centers
5.9 Packaging Supplier
5.10 Maintenance and Engineering
5.11 Designated Postal Operators (DPO)
5.12 Security Personnel
5.13 Helicopter Operator
5.14 Airport Operator Rev1.5 86
Section – 5 | Responsibilities

Exercise
87
 Section – 7 | Certification Program
❑ 7.1.1) UAE originating dangerous goods shipments shall only be offered and accepted for air
transport by a GCAA dangerous goods certified entity according to the GCAA dangerous goods
certification requirements as defined in these Regulations.

❑ 7.1.4) The entity shall be responsible to renew its dangerous goods certification. The entity
shall apply for annual or biennial approval (at the discretion of the entity) at a minimum of
two months prior to expiry of their current certificate. The effective date of the renewed
certificate shall start from the date following the expiry date of the current certificate.

88
 Section – 8 | Oversight Responsibilities
Scope!

❑ GCAA responsibility to align with the ICAO USOAP, CMA & ICVM

❑ Stop possible ongoing malpractices.

❑ Improve the overall level of compliance with the regulations.

❑ Identify potential dangerous goods safety deficiencies and rectify them.

89
 Section – 8 | Oversight Responsibilities | 8 Factors
8.2.1 GCAA develops its annual dangerous goods oversight plan taking into account the following factors

1. Verifying compliance and ensuring implementation of the Regulations.

2. Issuance and Renewal of dangerous goods certification.

3. Follow up audits (inspection).

4. Historical background of an entity.

5. Outcome of dangerous goods occurrences investigation.

6. Stop ongoing malpractice(s).

7. Supporting ICAO initiatives.

8. Identify potential further enhancement to its regulatory approach.

90
 Section – 8 | Oversight Responsibilities
Level Definition Description Rectification Timeframe
“Level-1 finding” is any non-compliance with Level-1 finding is considered to be the Level-1 finding shall require
the Regulations, which could also result in most serious and significant non- immediate rectification within 24
dangerous goods accident as defined in compliance with GCAA dangerous hours from the time it has been
these Regulations. goods regulatory requirements in communicated by GCAA to the
Level-1 particular, where it is seen that such entity
non-conformity have a direct impact to
operational safety, the safety of the
aircraft and its occupants.

“Level-2 finding” is any non-compliance with Level-2 finding is considered to be a Level-2 finding shall be rectified
GCAA Regulations, which is not classified as non-compliance with GCAA dangerous within two weeks from the date
level-1, and which could result in dangerous goods regulatory requirements in of which outcome of the audit or
Level-2 goods incident as defined in these particular, where it is seen that such inspection has been
Regulations, occasions of undeclared and non-conformity has indirect impact to communicated by GCAA.
mis-declared dangerous goods. operational safety, the safety of the
aircraft and its occupants.
“Level-3 Observation” is any identified Level 3 observation means any non- Level-3 observation shall be
potential problems that could lead to possible compliance with the dangerous goods rectified at the discretion of
Level-3 non-compliance. GCAA.
regulatory requirements other than
those of Level 1 and Level 2 91
 Section – 9 | Reporting Occurrences
❑ 9.1 The mandatory reporting requirements (RODGO).
a) Dangerous goods accidents and dangerous goods incidents;
b) Occasions when undeclared or misdeclared dangerous goods are discovered in cargo or mail.
c) Occasions when dangerous goods not permitted to be carried by passengers or crew are discovered by
the operator, or the operator is advised by the entity that discovers the dangerous goods.
d) Occurrences related to Radioactive Materials. Such occurrences shall be also reported to the UAE
Federal Authority for Nuclear Regulation (FANR)

❑ 9.2 Voluntary reporting (VORSY).

The key objective of VORSY is to enhance aviation safety through the collection of reports on
actual or potential safety deficiencies that would otherwise not be captured by mandatory
reporting systems. https://eservices3.gcaa.gov.ae/ROSIGCAA/VORSY/VR_AppForm.aspx
92
 Section – 10 | Occurrences Investigation
10.5 Dangerous Goods Held for Investigation

❑ As integral part of the investigation process, GCAA may request for the dangerous goods involved in
the occurrence to be held for investigation purposes.

❑ Dangerous Goods held for investigation by GCAA shall not be released under any circumstances unless
the release is authorized by GCAA. Dangerous goods for life saving, time sensitive cargo and medical or
operational purposes shipments may be released at the discretion of the operator subject to
compliance with the Dangerous Goods regulatory requirements.

❑ A Notice “Dangerous Goods Held for Investigation by GCAA” must be prominently affixed on any cargo
package, courier bag, mail parcel and or passenger baggage held for investigation by GCAA.

93
 Section – 11 | Regulatory Actions

❑ 11.1 Suspension and Revocation of Dangerous Goods Certification

▪ The Regulatory Action Chart describes the General Civil Aviation Authority regulatory actions
that shall apply in case of any of the described eventualities. As a result, the adverse
consequences may result in suspension and or revocation of the entity’s dangerous goods
certificate.

94
 Section – 11 | Regulatory Actions
❑11.2 Blacklisting

▪ At its discretion, the UAE General Civil Aviation Authority may decide
to blacklist an entity if GCAA identified non-compliance with the
applicable dangerous goods regulatory requirements as outlined in
these regulations.

❑11.3 GCAA Dangerous Goods & Cargo Watch-List Program

▪ Read the Watchlist Criteria (11.3.1) & Process (11.3.2).
95
 Second Occurrence(s)
within 36 months Stage-2

First Dangerous 36 Third Occurrence(s)

Stage-1 Stage-3
Goods Occurrence(s) within 36 months
Months

Inclusion Into
Watchlist/Blacklist
6 Months 96
Dangerous Goods Carried by PAX or CREW

97
Dangerous Goods Carried by PAX or CREW

98
Current & Upcoming Challenges

99
 Current & Upcoming Challenges
1. The contents of CAR Part VI (0.1.2.1), according to every FIT
❑Basics/Must Know Info: applies to all FITs.
❑Need to Know Info: based on the FIT delivered during the training.

2. Restructuring ICAO Annex 18.

3. Development of new function(s) for Workers, Porters and Equipment Operators (New FIT4.1.L).

4. The conduct of the Assessment by the Employer & Training Provider.

5. Excessive quantities of PED & LB carried by Passengers.

6. Misinterpretation to dangerous goods not subject to some provisions of the regulations (it is
dangerous goods). 100
 Current & Upcoming Challenges
6. Disposal of Dangerous Goods.

7. Unclaimed dangerous goods.

8. Dangerous goods occurrences not reported to GCAA by the Airport.

9. Entities not purchasing the IATA DGR, and using the DGR of other entities

10. Seniors providing awareness to their fellow colleagues (workers, CS…etc.), using awareness/training
material developed by their own. NOT approved by GCAA, but recognized by their employer.

11. Seniors providing verbal awareness to their fellow colleagues (workers, CS…etc.), without using
training material/solid reference, but recognized by their employer.

12. TP delivering recurrent CBT, where unintentionally not nominating a DGTI. 101
 Current & Upcoming Challenges
13. Not maintaining record of the UN Package Certificate when UN specification packaging is used
14. The use of forged packaging and it’s impact of safety
15. Refurbished PEDs/LB & improper packaging.
16. Dealing with the Corrective and Preventive Action as a formality to close the investigation.
17. Copying other entities’ SOPs.
18. Change in the status of the information (post certification) provided by the entity during the initial
issuance or renewal of their DG certificate, without informing GCAA.
19. Harmonization of internal procedures between the Airport and all entities therein.
20. Law enforcement on violators.

102
Any Question?

103
104
Guidance on CBTA Approach
to
DG-Training & Assessment

105
Competency Factors
Proficiency Level

Assessment
106
 Competency Factors
❑A competency is a dimension of human performance that is used to reliably
predict successful performance on the job.

❑It is manifested and observed through behaviors that mobilize the relevant
Knowledge, Skills and Attitudes to carry out activities and tasks under specified
conditions to achieve a particular level of proficiency.

107
 Competency Factors

K Knowledge – Information and concept

S Skills – Ability to perform

A Attitude – Commitment and engagement

108 108
 K Knowledge – Information and concept

Is a specific information required

to enable a learner to develop and apply the skills and attitudes to:

❑Recall facts;
❑Identify concepts;
❑Apply rules or principles;
❑Solve problems; and

❑Think creatively in the context of work.

109
 K Knowledge – Information and concept

Example!

❖ The nine classes of dangerous goods

❖ Information required on the dangerous goods transport document

❖ Components of an acceptance checklist

110
 S Skills – Ability to perform

Is an ability to perform an activity or action.

Examples

❖ How to determine if the substance/material is dangerous goods

❖ How to complete the dangerous goods documentation

❖ How to check a package (e.g. can it be accepted for transport?)

111
 A Attitude – Commitment and engagement

Is a persistent internal mental state or disposition that influences an individual’s

choice of personal action toward some object, person or event and that can be
learned.

Examples

❖ Being motivated to ensure safety and to comply with applicable regulations

❖ Wanting to adhere to regulations in asking relevant and effective questions

❖ Appreciating feedback from team members (e.g. adapts when faced with a
situation where no guidance or procedure exists) 112
 KSA & Proficiency Level
❑ Performing a dangerous goods task may require different levels of KSA, depending on the complexity
of the specific task and the operational environment.

❑ A level of proficiency is a means to determine how critical the employee’s knowledge, skill or attitude
is for the successful completion of a task.

❑ If used, the concept of a level of proficiency can be very useful in determining the main areas to focus
on during training and assessment.

113
 KSA & Proficiency Level
❑ In order to determine the level of proficiency of the employee’s knowledge, skill or attitude, the
employer should take into account the complexity of the task or sub-task, its criticality and the
employee’s autonomy in performing it.

❑ KSAs may be developed over time and with practice. This enable qualified personnel to take on more
difficult tasks with greater responsibility.

114
 Principles of competency-based training and assessment
❑ Relevant competencies are clearly defined for a particular role.
❑ There is a clear link between competencies and (a) training, (b) required performance on the job, and (c)
assessment.
❑ Competencies are formulated in a way that ensures they can be trained for, observed and assessed.
❑ Each stakeholder in the process including the employer (e.g. shipper, freight forwarder, ground handling
agent and operator), instructor, trainee, training organization and regulator has a common
understanding of the competency standards.

115
 Principles of competency-based training and assessment
❑ Clear performance criteria are established for assessing competence.
❑ Evidence of competent performance is valid and reliable.
❑ Instructors’ and assessors’ judgements are calibrated to achieve a high degree of inter-rater reliability.
❑ Assessment of competencies is based on multiple observations across multiple situations.
❑ To be considered competent, an individual demonstrates an integrated performance of all the required
competencies to a specified standard.

116
The Assessment

117
The Assessment Conducted by Training Provider
&
Employer is a Regulatory Requirement

118
All Functions In Tables “FIT” 4.1.A to 4.1.K

Assessment Conducted by Training Provider.

Assessment Conducted by the Employer.

119
 Previously - Pass Mark Calculation

❑ Was Knowledge based in a form of Exam.

❑ With Passing Mark 80%.

❑ The focus was on Final Exam, to pass.

120
 Under CBTA | The Principle - Pass Mark Calculation

❑ Shall remain unchanged 80%, but:

❑K Final Assessment/Exam

❑S Simulation, application of gained knowledge.

❑A Acceptable/Not Acceptable - Positive & Negative Attitude,

(Through practical demonstration of the competency)

Important Note:
TP & Employer Must maintain records of KSA. 121
Any Question?

122
123
The Attitude Within The Scope of
Dangerous Goods CBTA

124
125
What are the Expected Positive & Negative Attitude Scenarios?

126
What are the Expected Positive & Negative Attitude Scenarios?

127
What are the Expected Positive & Negative Attitude Scenarios?

128
Proactive | Reactive | Negative
What are the Expected Positive & Negative Attitude Scenarios?

129
What are the Expected Positive & Negative Attitude Scenarios?

130
What are the Expected Positive & Negative Attitude Scenarios?

131
What are the Expected Positive & Negative Attitude Scenarios?

PAX Aircraft

132
Guidance/Questionnaire to Assess the Attitude

133 133
 Sample Questions To Assess Attitude

1. How do you feel about others seeking help from you?

2. What are your thoughts on the revised regulations concerning…etc.?

3. How do you understand the transformation to CBTA?

4. What is your opinion about keeping communication channels open?

5. How do you feel towards taking time to answer questions or provide help to others?

134
 Sample Questions To Assess Attitude

6. What action you should take when you observe a hazard label on a passenger baggage?

7. How would you react to observing a “Cargo Aircraft Only” label on a package or bag offered
for air transport on passenger aircraft?

8. What action you should take when you observe a leakage in passenger baggage?

9. How frequently you access the Civil Aviation Regulations, CAR Part VI?

135
 Sample Questions To Assess Attitude

10. What motivates your attitude towards your job?

11. Do you believe that confronting others with challenging regulatory requirement without
causing conflict is important or valuable? Why or why not?

12. How likely are you to engage in conflict with your supervisor? Why or why not?

13. Why you need to take decisive decision when a passenger violate the provisions for
dangerous goods carried by passengers?

136
 Sample Questions To Assess Attitude

14. Do you have to report undeclared or mis-declared dangerous goods? If yes, to who?

15. Why you must report dangerous goods accidents and incidents?

16. Why you need to ensure that certain dangerous goods are not contained in passengers’
baggage?

17. Why you need to ensure that dangerous goods shipments are accepted only from a GCAA
dangerous goods certified entity?

137
 Sample Questions To Assess Attitude

18. Why dangerous goods signage must be displayed at check-in counter/area?

19. Is it yours, your supervisor or the business unit’s responsibility to ensure that dangerous
goods information to passengers and crew are prominently displayed in a visible locations
at the airport?

20. What would be your reaction if you observed a damaged PED carried by passenger
onboard the aircraft?

138
Development of Standard Operating Procedures
(SOPs)

139
140
 Your entity’s current procedures concerning offering dangerous goods for air transport
1. Introduction/General: Understanding to Compliance with CAR Part VI and the DGR
2. Restrictions & Limitations.
3. Handling & Acceptance (Shipper’s Declaration of Non-DG Content, Accurate/Correct Declaration of Cargo…etc.).
4. Training & Assessment.
5. Entity & Staffs’ Responsibilities.
6. Certification Program.
7. Oversight.
8. Reporting & Investigation.
9. Workplace continuous monitoring within 12months from employees’ last training.
10. Communication.
11. Any other internal procedures you may believe that it must be also addressed. 141
Any Question?

142
 Day - 1
Group Activity

143
 Day - 2

❑ Recap Day-1
❑ Q&A
❑ Ensure to email your Group Presentation.
❑ Continue Delivery of Group Presentations (if applicable).
❑ Title in the Individual Presentation

144
 Day - 2
Individual Activity

145
 Day - 3
Final Assessment/Exam
❑ Online: link will be provided.

❑ Use: your laptop or PED.

❑ Duration: 3 hours.

❑Multiple Choice

❑True or False
146
 Day-1

Day-2 1:1 Final

Results

Day-3

147
 Competency Validation – Initial
For Dangerous Goods Post Holder

148
Revision No. 01/2024