Duolingo - Q2 2022 Shareholder Letter
Duolingo - Q2 2022 Shareholder Letter
letter
Q2 2022
1
our mission is
to develop the
best education
in the world
and make it
universally
available.
2
Q2 Highlights
Q2 2021 Q2 2022
Paid Subscribers
at period end
1.9M 3.3M
+71% YoY
Revenue
$58.8M $88.4M
+50% YoY
Total Bookings
$64.5M $97.5M
+51% YoY
Net Loss
$(0.2)M $(15.0)M
Adjusted EBITDA
$3.7M $4.2M
DUOLINGO Q2 2022 3
DUOLINGO Q2 2022 4
Dear Shareholders,
We again delivered strong performance this quarter: our user growth accelerated, and we beat our bookings
and revenue expectations. Specifically, in the second quarter of 2022:
Q DAUs of our language learning app increased 44% to 13.2 million and MAUs increased 31% to 49.5 million,
compared to the prior year quarter\
Q Paid Super Duolingo subscribers increased 71% to 3.3 million, compared to the prior year quarter;j
Q Total company bookings grew 51% and revenue grew 50% compared to the prior year quarter.
We’re proud of this outperformance, especially in light of the uncertain macroeconomic environment. Taking
both of these factors into account, we’re raising our 2022 full year guidance, which now reflects 38% year
over year growth in total bookings.
In the first quarter’s shareholder letter, I mentioned that our growth is not driven by one specific thing, but
rather a confluence of factors. Since we continue to get questions about what’s driving our strong
performance, I’d like to use this quarter’s letter to further elaborate on the elements that make us special and
help us grow: our mission, our culture, our business model, and our operating principles. Afterwards, I’ll give a
few other brief updates on our business.
The Fundamentals
Delivering best-in-class product innovation starts with having amazing employees. We believe we’re able to
attract and retain the best talent in large part because our mission of universal access to education is
inspiring. Together we have changed the way people around the world learn languages and we believe we
have helped millions improve their lives.
Our company culture has been over a decade in the making and can be characterized as fun, full of kindness,
and one that celebrates innovation. This culture has led to extremely high employee retention, which in turn
has led to stable, experienced teams that overperform.
Our freemium business model has also been crucial to our growth. As I reflect on our journey, I can
confidently say that two of the best decisions we made when we first launched the Duolingo app were (1)
giving it away for free and (2) making it fun. Rather than monetizing through a paywall or degrading the free
user experience, we focused on creating an engaging free app that gamifies the language learning process. We
believe this strategy allowed us to build a huge pool of learners who use and love our product, who tell their
friends about it, and who we can convert to paid subscribers.
The final element that has helped us grow is one of our core operating principles: Test Everything, by which
we actually mean “A/B test everything.” And while some investors already understand the concept of A/B
testing, I thought it would be helpful to pull back the curtain on our approach to experimentation and elaborate
on how it helps us grow.
DUOLINGO Q2 2022 5
Duolingo’s A/B Testing Process
Imagine that we want to determine if changing a button from saying “Start free trial” to “Start my free week”
leads to more people starting a free trial of our premium subscription, Super Duolingo, and subsequently to
higher bookings. Our infrastructure allows us to easily set up an A/B test to measure this, in which we select a
fraction of learners who satisfy certain criteria and expose half of them to the control condition (“Start free
trial”) and the other half to the experiment condition (“Start my free week”). For instance, we can randomly
pick 10% of our learners in the United States, and then half of them (5%), chosen at random, would see “Start
free trial” and the other half would see “Start my free week.” After a few days of both groups seeing their
respective buttons, our tools tell us which group has higher bookings and what the impact is on other metrics
like user retention, and, if “Start my free week” is better than the control condition, we change the button for
all of our users.
We use A/B testing to optimize nearly everything related to our products, from new gamification features, to
our learning content, to our Super purchase page design, and even to the notifications that learners receive as
reminders to do their lessons. These tests help us grow users, teach better, and grow subscribers, all of which
are key elements of our growth strategy. We run about 500 A/B tests every quarter.
We start our A/B testing process with a hypothesis that comes from a combination of user feedback, data from
our learners, past experiment learnings, and our own intuition. Every experiment that we run has defined
measures of success and constraints that we call “guardrails.” These measures fall into three categories that
encapsulate what we care most about: learning efficacy, user engagement, and monetization. Usually a metric
from one of these categories will be the measure of success and the other two will form the guardrails. For
example, if we’re trying to increase subscriber monetization by changing what a button says, like in the
example above, we may look to optimize bookings without sacrificing learning efficacy or free user retention.
Below is a timeline of how our premium subscription purchase screen has evolved over time through our A/B
testing process. Every screen in this sequence increased bookings compared to the previous one.
DUOLINGO Q2 2022 6
DUOLINGO Q2 2022 7
The purchase screen is an example of one of the thousands of features, designs, flows, and mechanics that
we’ve optimized through A/B testing. We believe this constant product iteration accounts for not only a better
product, but also a significant portion of our organic growth, engagement, and subscriber conversion.
Product Updates
Several new features that have come out of A/B testing are expected to launch in the coming months, and I’m
excited to preview two of them for you here. The first feature, Quests tab, is designed to increase user
engagement and the second feature, Side Quests, is designed to increase revenue. I should mention that since
Duolingo is constantly evolving through experimentation, the screenshots shown below may differ from what
you actually see in the app.
Quests Tab
The Quests tab introduces a home for a fun, unified system of challenges called Quests, which motivate our
learners to take a variety of actions. The tab consists of:
Daily Quests that gamify the daily actions of learners by providing a variable set of recommended tasks
that change each day (e.g., finish two perfect lessons). By completing each quest, learners earn gems.
A Friends Quest, which pairs you with a friend to complete a shared goal. These also foster additional
social interactions like nudges and congratulatory completion messagesr
An overarching Monthly Goal that provides learners a sense of longer-term progress, with a collectible
themed badge upon completion.
DUOLINGO Q2 2022 8
To get to the point of launching this tab to all learners, we’ve A/B tested every component of it, including the
difficulty and type of each quest, the tab layout, etc. For this feature, we’re primarily hoping to increase DAUs
and time spent learning, two measures of engagement, and our results so far are very positive.
Side Quests
As I mentioned in our previous shareholder letter, our new home screen is a linear progression path that
unlocks characters as the learner progresses through their course. Side Quests are optional, fun learning
challenges that learners can enter by tapping on the characters alongside the path and spending their gems.
Since Side Quests cost gems, and gems can either be earned through Duolingo usage (e.g., by completing Daily
Quests) or purchased via in-app purchases (IAPs), this feature aims to increase revenue by encouraging more
people to buy gems.
DUOLINGO Q2 2022 9
DET Update
The Duolingo English Test (DET) is our second largest product, and, like our language learning app, also
continues to have strong momentum. In Q2, DET revenue grew 66% year over year. DET revenue grows as
more people take the test, which in turn happens as more institutions accept our test results. This year, we’re
focused on expanding acceptance in institutions in four strategically important countries: US, Canada, UK, and
Australia. As of the end of Q2, over 3,700 higher education programs accept the DET.
In a future shareholder letter, we’ll provide a deeper look into our DET business, its track record of success,
and growth opportunities.
China Reinstatement
I’m pleased to report that we were reinstated on the Chinese app stores at the end of May 2022. As you may
recall, we were among many apps that were removed from the app stores in China in Q3 2021, so, while
existing users were able to continue using Duolingo, new users were not able to download it.
Since the reinstatement, we’ve seen our China DAUs nearly double as of June 30, 2022, returning to the levels
we had before the removal. I should mention that while China is an important opportunity for us, it’s still a
small portion of our business, representing about 1-2% of DAUs and MAUs, and less than 1% of paying
subscribers in Q2.
In closing, I’d like to thank the entire team for continuing to strive for excellence and for driving outstanding
results. Looking ahead to the rest of 2022 and beyond, we’re as energized as ever to pursue exciting
opportunities, and we look forward to reporting on our progress.
DUOLINGO Q2 2022 10
financial
performance
and outlook
11
Summary of Financial and Operating Metrics
(1) Please refer to the Appendix at the end of this letter for a reconciliation of these non-GAAP financial measures to the most
directly comparable GAAP financial measure.
Amounts reported in millions are computed based on the amounts in thousands. As a result, the sum of the components reported in
millions may not equal the total amount reported in millions due to rounding. In addition, percentages presented are calculated
from the underlying numbers in thousands and may not add to their respective totals due to rounding.
DUOLINGO Q2 2022 12
In the second quarter, total bookings were $97.5 million, growing 51% year over year. Subscription bookings grew 51%
year over year to $74.1 million, driven by the growth in first-time and renewing paid subscribers, and the continued
shift to annual plan subscriptions.
In the second quarter, revenues were $88.4 million, growing 50% year over year. Total revenue growth was largely
driven by growth in subscription revenue, which in turn was driven by the increase in the average number of paid
subscribers during the period.
Gross margin increased over 40 basis points year over year to 73.0%, primarily driven by higher subscription margins,
which were offset by lower margins in advertising and DET.
DUOLINGO Q2 2022 13
We report three categories of operating expenses: Research and Development (R&D), Sales and Marketing (S&M), and
General and Administrative (G&A). Non-GAAP operating expenses† represent GAAP expenses adjusted for depreciation,
amortization, stock-based compensation, and IPO and public company costs, as well as other expenses. In Q2 2022, we
recognized $18.1 million in stock-based compensation, roughly half of which was related to founder equity awards.
GAAP R&D expense increased from 37% to 39% of revenue year over year. In absolute dollar terms, GAAP R&D
increased by $12.3 million or 56% year over year, to $34.2 million, primarily due to our growth in headcount. On a non-
GAAP basis, R&D expenses decreased from 35% to 31% of revenue year over year. The absolute dollar increase in non-
GAAP R&D expense was $7.0 million, or 34% growth. We continue to prioritize product improvements in order to drive
organic user growth and engagement. We believe these investments in R&D are also driving higher free-to-paid
conversion and stronger retention of our subscribers.
GAAP S&M expense increased from 16% to 17% of revenue year over year. In absolute dollar terms, GAAP S&M expense
increased by $5.7 million, or 59% over the prior year quarter, to $15.3 million, as we added marketing headcount and
spent strategically on marketing in priority markets to drive awareness. On a non-GAAP basis, S&M expenses declined
from 17% to 16% of revenue year over year. In absolute dollar terms, non-GAAP S&M expense increased $4.4 million, or
44%, over the prior year quarter.
GAAP G&A expense increased from 20% to 34% of revenue year over year. In absolute dollar terms, GAAP G&A expense
increased $18.5 million, or 159% to $30.1 million, driven primarily by stock-based compensation related to founder
equity awards, higher headcount and facilities expenses as we expanded our office footprint, and the additional costs
associated with becoming a public company. On a non-GAAP basis, G&A expenses increased from 14% to 20% of
revenue year over year. In absolute dollar terms, non-GAAP G&A expense increased $9.4 million or 111%, due to the
reasons described above with the exception of stock-based compensation.
DUOLINGO Q2 2022 14
Adjusted EBITDA† increased by $0.5 million to $4.2 million in the second quarter compared to the prior year quarter.
The increase was primarily driven by revenue growth and improved gross margin.
During the second quarter, we generated $9.9 million in free cash flow†, an increase of $7.8 million over the prior year
quarter, driven by an increase in cash from operations. As a reminder, we define free cash flow as net cash provided by
operating activities, reduced by purchases of property and equipment and capitalized software development costs, and
increased by IPO and public company costs, taxes paid related to stock-based compensation equity awards and other
costs, as we believe they are not indicative of future liquidity.
†Please refer to the Appendix at the end of this letter for a reconciliation of these non-GAAP financial measures to the most directly
comparable GAAP financial measure.
DUOLINGO Q2 2022 15
3Q22 and FY22 Guidance
Duolingo is providing the following guidance for the third quarter and the full year ending December 31, 2022.
With regards to the Non-GAAP Adjusted EBITDA outlook provided above, a reconciliation to GAAP net loss, the most
directly comparable financial measure presented in accordance with GAAP, has not been provided as the
quantification of certain items included in the calculation of GAAP net loss cannot be calculated or predicted at this
time without unreasonable efforts. For example, the non-GAAP adjustment for stock-based compensation expenses
related to equity awards requires additional inputs such as number of shares granted and market price that are not
currently ascertainable, and the non-GAAP adjustment for certain legal, tax and regulatory reserves and expenses
depends on the timing and magnitude of these expenses and cannot be accurately forecasted. For the same reasons,
we are unable to address the probable significance of the unavailable information, which could have a potentially
unpredictable, and potentially significant, impact on our future GAAP financial results.
Video Webcast
Duolingo will host a video webcast to discuss its quarterly results today, August 4, 2022, at 5:30 p.m. ET. This live
webcast and related materials will be publicly available and can be accessed at investors.duolingo.com. A replay will
be available on the Investor Relations website two hours following completion of the webcast and will remain
About Duolingo
Duolingo is the leading mobile learning platform globally. Its flagship app has organically become the world's most
popular way to learn languages and the top-grossing app in the Education category on both Google Play and the Apple
App Store. With technology at the core of everything it does, Duolingo has consistently invested to provide learners a
fun, engaging, and effective learning experience while remaining committed to its mission to develop the best
DUOLINGO Q2 2022 16
Definitions
Subscription Bookings and Total Bookings. Subscription bookings represent the amounts we receive from a purchase
of a subscription to Super Duolingo (formerly called Duolingo Plus). Total bookings represent the amounts we receive
from a purchase of a subscription to Super Duolingo, a purchase of a Duolingo English Test, an in-app purchase for a
virtual good, and from advertising networks for advertisements served to our users. We believe bookings provide an
indication of trends in our operating results, including cash flows, that are not necessarily reflected in our revenues
because we recognize subscription revenues ratably over the lifetime of a subscription, which is generally from one to
twelve months.
Monthly Active Users (MAUs). MAUs are defined as unique Duolingo users who engage with our mobile language
learning application or the language learning section of our website each month. MAUs are reported for a
measurement period by taking the average of the MAUs for each calendar month in that measurement period. MAUs
are a measure of the size of our global active user community on Duolingo.
Daily Active Users (DAUs). DAUs are defined as unique Duolingo users who engage with our mobile language learning
application or the language learning section of our website each calendar day. DAUs are reported for a measurement
period by taking the average of the DAUs for each day in that measurement period. DAUs are a measure of the
consistent engagement of our global user community on Duolingo.
Throughout this document, the measurement period for MAUs and DAUs is the three months ended June 30, 2022 and
the same period in the prior year where applicable, and the analysis of results is based on those periods.
Paid Subscribers. Paid subscribers are defined as users who pay for access to Super Duolingo, including subscribers
who pay for a family plan, and had an active subscription as of the end of the measurement period. Each unique user
account is treated as a single paid subscriber regardless of whether such user purchases multiple subscriptions, and
the count of paid subscribers does not include users who are currently on a free trial, or who are non-paying
members of a family plan.
DUOLINGO Q2 2022 17
Forward-Looking Statements
This Shareholder Letter contains forward-looking statements within the meaning of the Private Securities Litigation
Reform Act of 1995. We intend such forward-looking statements to be covered by the safe harbor provisions for
forward-looking statements contained in Section 27A of the Securities Act of 1933, as amended (the “Securities Act”)
and Section 21E of the Securities Exchange Act of 1934, as amended (the “Exchange Act”). All statements other than
statements of historical facts contained in this letter, including without limitation, statements regarding our business
model and strategic plans and our financial outlook for the third quarter and fiscal year 2022 are forward-looking
statements. Without limiting the generality of the foregoing, you can identify forward-looking statements because they
contain words such as “may,” “will,” “shall,” “should,” “expects,” “plans,” “anticipates,” “could,” “intends,” “target,”
“projects,” “contemplates,” “believes,” “estimates,” “predicts,” “potential,” “goal,” “objective,” “seeks,” or “continue” or
the negative of these words or other similar terms or expressions that concern our expectations, strategy, plans, or
intentions. Such forward-looking statements are subject to a number of known and unknown risks, uncertainties and
assumptions, and actual results may differ materially from those expressed or implied in the forward-looking
statements due to various factors, including, but not limited to: our ability to retain and grow our users and sustain
their engagement with our products; competition in the online language learning industry; our limited operating
history; our ability to achieve profitability; our ability to manage our growth and operate at such scale; the success of
our investments; our reliance on third-party platforms to store and distribute our products and collect revenue; our
reliance on third-party hosting and cloud computing providers; our ability to compete for advertisements; acceptance
by educational organizations of technology-based education; our ability to access, collect, and use personal data about
our users and payers, and to comply with applicable data privacy laws; potential intellectual property-related
litigation and proceedings, our ability adequately obtain, protect and maintain our intellectual property rights; and the
other important factors more fully detailed under the caption "Risk Factors" in our Annual report on Form 10-K for the
fiscal year ended December 31, 2021, as any such factors may be updated from time to time, including in our
Quarterly Report on Form 10-Q for the quarterly period ended March 31, 2022 and in our other filings with the SEC,
accessible on the SEC’s website at www.sec.gov and the Company’s Investor Relations website at
investors.duolingo.com. All forward-looking statements speak only as of the date of this letter and, except as
required by applicable law, we have no obligation to update or revise any forward-looking statements contained
herein, whether as a result of any new information, future events, changed circumstances or otherwise.
Website Information
We routinely post important information for investors on the Investor Relations section of our website,
investors.duolingo.com, and also from time to time may use social media channels, including our Twitter account
disclosing public information to investors, the media and others interested in us. It is possible that certain information
we post on our website and on social media could be deemed to be material information, and we encourage investors,
the media and others interested in us to review the business and financial information we post on our website and on
the social media channels identified above, in addition to following our press releases, SEC filings, public conference
calls, presentations and webcasts. The information contained on, or that may be accessed through, our website and
our social media channels is not incorporated by reference into, and is not a part of, this document.
DUOLINGO Q2 2022 18
DUOLINGO INC. AND SUBSIDIARIES
DUOLINGO Q2 2022 19
DUOLINGO INC. AND SUBSIDIARIES
DUOLINGO Q2 2022 20
appendix
21
Reconciliation: Adjusted EBITDA
Adjusted EBITDA is defined as net loss excluding interest (income) expense, net, income tax provision, depreciation and
amortization, Initial Public Offering (“IPO”) and public company costs, stock-based compensation expenses related to
equity awards, tender offer-related costs and other expenses. Adjusted EBITDA is used by management to evaluate the
financial performance of our business and we present Adjusted EBITDA because we believe that it is helpful in
highlighting trends in our operating results and that it is frequently used by analysts, investors and other interested
parties to evaluate companies in our industry. The following table presents a reconciliation of our net loss, the most
directly comparable financial measure presented in accordance with GAAP, to Adjusted EBITDA.
(1) IPO and public company costs include costs associated with IPO readiness incurred in 2021 and costs associated with the
establishment of our public company structure and processes, including consultant costs, a one-time fee associated with the set-up
of our initial proxy statement, and fees paid to consultants and Deloitte for work in connection with remediation of the material
weakness disclosed in our Annual Report on Form 10-K.
(2) In addition to stock-compensation expense, this includes costs incurred related to taxes paid on equity transactions.
(3) Represents one-time cash awards to Duolingo contributors under our non-employee volunteer program included within Sales
and marketing expenses within our Unaudited Condensed Consolidated Statements of Operations and Comprehensive Loss.
DUOLINGO Q2 2022 22
Reconciliation: GAAP to Non-GAAP Operating Expense
DUOLINGO Q2 2022 23
Contacts
Investor Relations:
Press:
DUOLINGO Q2 2022 24
25