R&D Institutes Evaluation Guide
R&D Institutes Evaluation Guide
Foreword ....................................................................................................................................... 5
Introduction.................................................................................................................................... 6
Institutional evaluation................................................................................................................... 9
Self-evaluation ......................................................................................................................... 12
Final report............................................................................................................................... 16
Meta-evaluation ....................................................................................................................... 17
Evaluation protocol...................................................................................................................... 19
1. Mission ............................................................................................................................. 20
4. Human resources............................................................................................................. 26
5. Infrastructure .................................................................................................................... 28
8. Results ............................................................................................................................. 34
Bibliography................................................................................................................................. 42
Annex II. Tables with administrative data, statistics and indicators ............................................ 44
The Agència per a la Qualitat del Sistema Universitari a Catalunya was legally established as a
consortium between the Autonomous Government of Catalonia and the Catalan public
universities on 26 September 1996. Law 1/2003 of February on the Universities in Catalonia
(the Catalan Universities Act) converted the consortium into an organization with its own legal
structure, which changed its name to AQU Catalunya (Agència per a la Qualitat del Sistema
Universitari de Catalunya). While upholding the legacy of the former Agency, AQU Catalunya
has since gone on to extend membership of consortium to include, among others,
representatives of the private universities, and to develop new competencies in the fields of
quality assessment and teaching staff and research assessment.
The ends pursued by the AQU are quality assessment, process certification and accreditation of
the learning process in the higher education system in Catalonia. These serve as a constant
guide for the Agency to adapt to the demands of society, the quality requirements for university
education and the continuous enhancement of its processes within the framework of the
European Higher Education Area.
The Agency's Activities Plan includes various lines of action aimed at the level of the
universities and higher education institutions in Catalonia. As a result of prior experience gained
in the evaluation of the Research Institutes Programme in the 3rd Research Plan for Catalonia,
promoted by the Interministerial Council for Research and Technological Innovation (CIRIT), the
Agency's current Activities Plan also envisages the possibility of the evaluation of different types
of institute and unit as a way to contribute to the improvement of their planning, administration
and policy-making towards excellence.
The Guide has been designed mainly for the evaluation of research and development institutes
and R+D units (both basic and applied research). It can however be applied to the evaluation of
other institutions and institutes, such as those dealing with services, knowledge transfer and
technology innovation of both a public (either belonging to the university framework or
government-funded) and private nature. Within the context of this Guide, the term institute is
used for all institutes, institutes and units of this type, irrespectively.
The Guide has been conceived for the evaluation of institutes that have been running for a
certain period of time or their completion of a specific period of activity. This means that it is not
applicable to ex ante assessment and the setting up of institutes or the evaluation of institutes
that have recently been set up.
The authors would lastly like to express their gratitude to: Roel Bennink (Research Coordinator
with the Quality Assurance Netherlands Universties), Rosa Menéndez (Director of the Spanish
Coal Institute (CSIC) Oviedo), Ramon Pascual (Director of the Synchrotron Laboratory,
Barcelona), and Karen Siune (Director of the Danish Institute for Studies in Research and
Research Policy, Denmark) for their collaboration in the review of this Guide.
The concept of evaluation, within the framework of this Guide, consists of making a judgment
and assessment of an object or intervention, in this case of an institute. The main purpose of
evaluating an institute is to contribute to the review of the design and definition of its mission;
provide data in order for it to establish its vision and the priorities for its strategic policy; assist in
the more efficient distribution of its resources; enhance its quality and inform on its performance
and the fulfilment of its goals as defined in a contract programme or pre-established strategic
plan.
The dimensions of structure, activity and results need to be included in the institutional
evaluation methodology (Juárez et al., 2005):
Structure: This involves determining the institute's prospective capability or potential, with
consideration being given to its context and the opportunities available to the institute so it can
develop. Examples of this type of evaluation include the analysis of developments achieved in a
particular field or discipline, the analysis of the staff's research qualifications (capabilities,
experience, adaptability, etc.), technological capability (access to instrumentation, pilot
installations, etc.), economic and administrative organisation (adaptability, level of bureaucracy,
etc.), as well as the analysis of structural factors that facilitate or hinder the institute's activities.
Activity: This normally focuses on examining the institute's mission and vision as these
determine its lines of action. It includes the analysis of aspects such as the purpose of research
that is carried out and its diffusion and relevance in relation to the existing culture. Other
elements of scientific activity are analysed together with these aspects, including staff training,
the publicising of scientific developments, technology transfer, etc.
Results: This evaluation includes an assessment of the degree to which the goals are fulfilled,
an examination of scientific production and the impact of the activities carried out, expressed in
the form of targets achieved. Examples are the number of publications, the number of theses
defended, the number of patents obtained, the institute's academic reputation and recognition at
the international level, and the institute's influence on other institutions, amongst others.
Ex ante Carried out prior to the institute being set up (prospective evaluation).
Goals:
Interim or This is made when the institute has been running for a period of time. The
follow-up moment for the follow-up evaluation must be very clearly defined from the start
of a specific period of activities. Fulfilment of the institute's activities and
envisaged goals is checked and any necessary modifications introduced. This,
together with the ex post assessment, constitutes the retrospective evaluation.
Goals:
Enhance the visibility and increase awareness of the effects and impact of
the institute's activities.
Goals:
To know the direct results achieved by the institute and the impact of its
activities and the results obtained.
To provide information in order for the institution to improve the design and
performance of its activity.
Internal Those responsible for the institute mainly carry out the evaluation, although
external members may also participate. It enables the organisation to
understand what is going on internally.
External Persons from outside the institute make the evaluation, often after a self-
evaluation, and they analyse the results obtained in relation to other institutes in
the same field. The goal of the external review consists basically of the
validation of the institute's self-evaluation process. This process enhances the
credibility of the evaluation through reinforcement of the independence,
objectivity and transparency of the process, as well as helping to improve the
diagnosis made by the evaluated unit and make use of the different expertise of
the members from outside the institute.
Criterion 3. Purpose
Formative Ways to improve and enhance the efficiency and administration of institutes are
examined. This type of evaluation normally focuses on the institute's managers,
the aim being to improve work at the managerial level.
Summative This focuses on the institute's accountability, according to its effectiveness and
efficiency, which may lead to assessment of the prospective allocation of
funding (financial resources).
The methodology set out in this Guide has been designed mainly for the evaluation of research
and development institutes and R+D units (both basic and applied research). It can however be
applied to the evaluation of other institutions and institutes, such as those dealing with services,
knowledge transfer and technology innovation of both a public (either belonging to the university
framework or government-funded) and private nature.
It is important to point out that there is a great diversity of institutes, according to their size and
management structure. In certain case, the institute's physical structure is very well defined,
with a governing body in charge of the management and decision-making, under which come
boards dealing with scientific and commercial matters, and there is often a board of trustees
that watches over compliance with the contract programme. In other cases, the institute or R+D
unit may come under a university (or faculty in the university), with an independent structure
(with independent management, facilities, support staff, etc.) and with a more or less collegial
organisation. The institute or unit may also be run online. This wide diversity of types of institute
may lead to different variations in the evaluation process. Nevertheless, the purpose of the
evaluation is to assist decision-making by the institute's governing body or director on the
The proposed institutional evaluation process is, in principle, retrospective and focuses on
broadening the understanding of the institute's characteristics for the purpose of continuous
improvement and, where necessary, accountability to the entity that funds the running of the
institute. In addition, the methodology has been conceived for the evaluation of institutes that
have been running for a certain period of time or that are completing a specific period of activity,
i.e. that are considering an interim or ex post evaluation. In specific terms, for institutes that
have been running for a certain period of time, an evaluation is proposed of the previous five
years of activity is proposed; shorter periods are proposed in the case of institutes set up in the
previous five years.
Institutional evaluation
Institutional evaluation needs to include the assessment of activities over which an institute has
responsibility and will need to principally deal with aspects associated with research, teaching
(where applicable), services and administration.
Institutional evaluation has the following basic goals (modified from VSNU et al., 2003):
To enhance the quality of its activities through an internal and external diagnosis (including
the running of support services).
The results of the evaluation need to assist the institute's organisation, management and
researchers in making decisions associated with the institute's future, from the management
Quality, which is a measure of the institute's excellence through its recognition at both
national and international levels and the institute's innovative potential, in addition to its
facilities and equipment.
Productivity, which mainly refers to scientific productivity (for example, publications, theses,
patents, etc.), how the results of the institute's activities are publicised, and the institute's
cultural (for example, services, artistic works, exhibitions, etc.) and socio-economic (for
example, technology transfer) activities.
Relevance, which covers the scientific, technical, socio-economic and artistic impact of
the work.
Vitality and feasibility, which refers to the external and internal dynamics of the institute, the
success rate of projects and activities, and its adaptability to initiate and close research
lines.
- Quality
RESULTS
- Productivity
- Relevance IMPROVEMENT PLAN
- Vitality and feasibility
The evaluation starts with an analysis of the institute's current situation by its self-evaluation
committee, which draws up the self-evaluation document. This report sets out the committee's
appraisal of the questions formulated in the evaluation protocol, together with an analysis of the
situation for each element and aspect evaluated. The analysis must be supported by evidence
(documentation, statistics, administrative data and/or indicators) available to the institute. Once
this document has been drawn up, it is then reviewed by the external review panel. The external
review panel's function is, amongst others, to validate the adequateness of the self-evaluation
process by analysing the self-evaluation document. The external review panel then drafts a
report with its impressions regarding its analysis of the self-evaluation document, the evidence
submitted by the self-evaluation committee, the site visit to the institute and its own experience.
This document is then sent to the self-evaluation committee so it can make any adequate
amendments. The revised and consensual document is subsequently returned to the external
review panel, which draws up the final evaluation report.
0. Current
situation
1. Self-evaluation
Data document (self-
assessment
Indicators
committee)
Appraisals
4. Application of
improvement plan
Observations
Appraisals 2. External
Visit review panel's
report
The AQU committee dealing with the quality assessment of university institutions and activities
(ACAU) shall validate the evaluation methodology, give its approval to the final external review
Self-evaluation
The self-evaluation is a diagnostic process to detect and enhance as objectively and thoroughly
as possible the institute's areas and activities of excellence, and also to detect areas capable of
being improved.
The process starts with the setting up of the self-evaluation committee, which drafts the self-
evaluation document on the basis of the guidelines given in this Guide. The self-evaluation
committee is responsible for establishing the mechanisms for collecting information on the
institute in the form of documents (for example, by referring to the institute's mission, vision and
organisation) and statistics, administrative data and indicators suggested in the Guide on the
structure, inputs, processes and results of the institute's activities. It must be pointed out that the
self-evaluation committee is free to increase the amount of evidence with the aim of broadening
the scope of information provided and thereby improve the evaluation. Analysing the evidence
will help the self-evaluation committee to better appraise the questions given in the evaluation
protocol, which, together with the analysis of the institute's prospects and expectations, as well
as new opinions and appraisals arising throughout the process, constitute the self-evaluation
document.
The self-evaluation committee should not be too large in number although it does need to
ensure the credibility of the self-evaluation process, which involves the participation of all the
institute's significant stakeholders. Its composition may vary according to the institute's
organisational model. In the case of an institute with a governing body, a self-evaluation
committee model is proposed which, in addition to the director, includes members of the
governing board, scientific advisory board, business affairs committee, and the heads of
research and administration. In cases where decisions are made on the basis of collegial
responsibility, a possible model would be the institute's director, between two to four
researchers (who should represent all of the institute's areas and groups, and include both
junior and senior members), one pre-doctoral research fellow, one member of the research
support staff and one member from administration.
Complete and rigorous. It needs to analyse and assess the key elements in the situation
that is to be assessed and improved.
Based on evidence, in order for it to be more sound, objective and contestable, and less
questionable.
Systematic and detailed with regard to the analysis of the causes and therefore whatever is
necessary for dealing with improvements.
Balanced, in terms of both the positive aspects as well as those that need improving.
Shared by the stakeholders or the communities affected, in order to ensure they are
represented in the analysis, where the institute's organisational model allows for this.
The structure and length of the document are described in the Guide. The self-evaluation
document starts with an introductory chapter and a description of the origins and context in
which the institute was set up, its present context, the defining moments in its development, the
institute's mission and vision, the research and administration policy of the institution that it
depends on, previous experience with evaluation, etc.
For each of the aspects below to be evaluated, the self-evaluation committee will need to
appraise the questions formulated in the evaluation protocol in relation to the aspects to be
evaluated, for which a list of elements is given. The protocol must permit an evaluation to be
based on the criteria of quality, productivity, relevance, vitality and feasibility. The appraisals
made in this part are judged according to a four-point scale. The protocol also gives indications
of standards to orientate the committee's value judgment and a list of evidence to support and
justify the opinions and appraisals made.
Mission
Human resources
Infrastructure
External relations
Results
Evaluation process
For each aspect, the self-evaluation committee must prepare a comprehensive vision or
analysis of the situation of up to no more than 1,500 words on each aspect. On the one hand,
an evaluation needs to be made of the quality (sufficiency, relevance and suitability) of the
evidence provided. Details of any significant changes in the institute's course of development in
recent years need to be given. Recent progress achieved by the institute may constitute an
important piece of data to be included in the institute's current situation, within the framework of
the strategic policy of the institutions that it depends on. This part must also include the
reasoning and justification for the judgments issued in relation to the questions formulated in the
evaluation protocol. The analysis of the situation of each aspect is completed with a SWOT
analysis (strengths, weaknesses, opportunities, threats). Strengths and weaknesses are the
strong and weak points, respectively, which emerge from the analysis of the documentation.
The analysis of opportunities and threats is based on an examination of developments in the
scientific and social frameworks that may affect the institute's activities either positively or
negatively, respectively. The self-evaluation committee may, as a result of the SWOT analysis,
propose changes in goals and strategic policy, modify the institute's mission, establish a new
group of goals, or adapt the strategy to replace the current one.
The self-evaluation document must point out the strategies that seek to mitigate the weak points
detected and enhance the strong ones, which are aspects that will serve as the basis for
establishing the institute's improvement plan. Proposals for improvement need to be shown
clearly and in an orderly way, and their relationship established with each strong and weak point
detected during the self-evaluation process. The proposals for improvement must specify the
level of priority (low, medium, maximum), the time period for execution and impact (for example,
It is recommended that the self-evaluation committee replies to the key questions in the
evaluation protocol after answering the specific questions and analysing the situation of each
aspect.
Forms are provided in the document annexes for the self-evaluation committee to complete the
evidence (data and additional indicators; composition of the self-evaluation committee; minutes
of meetings and work schedule of the self-evaluation committee) for the evaluation process.
The self-evaluation committee has three months to prepare the self-evaluation document from
the start of the evaluation process. The self-evaluation document must be drawn up in English
in order for the members of the external review panel to read and understand it, as it is
envisaged that its members will be international experts.
A training session for the members of the self-evaluation committee will be organised by the
AQU in which the special features of the evaluation methodology will be explained and any
doubts resolved concerning the drafting of the self-evaluation document and the evaluation
process in general.
External review
The aim of the external review is to assist the institute in making the analysis, i.e. to validate the
diagnosis made by the self-evaluation committee and enable it to collaborate in the preparation
of an improvement plan. The credibility and validity of the self-evaluation document need to be
confirmed by the external review panel.
The external review panel analyses the self-evaluation document and visits the institute being
evaluated. On the basis of its observations and information, evidence, and opinions and
appraisals made during the review of the self-evaluation document and the visit, it issues an
external review report. This report is sent to the self-evaluation committee for its consideration
and to make any pleas or adequate remarks.
Once the interviews with these groups have been completed, the external review panel's visit to
the institute finishes with a meeting with the self-evaluation committee, where the external
review panel orally presents a draft version of its report.
Introduction: composition of the external review panel, aims, work schedule, incidents.
Assessment of just the key questions of each aspect covered in the evaluation Protocol,
including justification for each value judgment.
General assessment: strong and weak points, and the improvement plan.
Final report
The institute being evaluated has the possibility, through its self-evaluation committee, to qualify
the external review report drafted by the external review panel using a formal mechanism that
ensures that the contentions of the self-evaluation committee are put on record. Once the self-
evaluation committee's amendments have been examined and accepted or not according to the
criteria of the members of the external review panel, the external review panel then considers
the external report to be final, which then constitutes the final evaluation report. The evaluation
process is considered to have ended with the ACAU's approval of the final report. To ensure the
transparency of the process and the visibility of the evaluation, the executive summary of the
external review report shall be made public. The institute shall have the opportunity to submit
The institute may, if it considers this to be adequate, draw up its own report for the institute
community and distribute the final report in order to safeguard its commitment to the community
to carry out the actions for improvement proposed in the report.
Meta-evaluation
The aim of this stage, which is conducted by the AQU, is to improve the evaluation process
through the participation of the different stakeholders involved in both the internal and external
stages of evaluation.
Index:
1. Mission
4. Human resources
5. Infrastructure
6. External relations
8. Results
Scale of assessment:
Assessment of the mission helps to determine whether the institute is capable of achieving what
is actually stated in the mission and whether it is well defined, explained and known by both
members of the institute and society in general.
Standards
The mission is relevant in relation to the general demands of the social context.
The mission is duly made public, the members of the institute know about it, and it forms
part of the culture of the institute.
The mission is implemented in basic elements and specific aims that are coherent and
relevant.
The mission is coherent with the aims of the institution that the institute depends on.
Evidence
Explicit documentation on the mission and its implementation in basic elements and specific
aims.
Validation reports on the relevance of the mission as regards the demands of the context
and the institute's characteristics.
Evidence (for example, surveys) of the degree to which groups in the institute are familiar
with the mission.
Elements: a b c d
The vision is communicated by way of a vision statement that presents the institute's values and
principles, together with its commitments. The institute's policy, understood as being the criteria
for making decisions and designing actions to be undertaken, will guide the defining of the
processes that make up a strategic plan designed to reach a predefined state for the institute,
which will help the institute to plan how it needs to project itself in terms of the future. It is
important to point out that the institute's activities must be flexible and dynamic enough to not
just adapt themselves to and follow the institute's mission, but to be coherent with the vision and
the short and long term strategic plan for its activities.
Standards
Evidence
Elements: a b c d
Standards
The institute's organisation and leadership - defined and documented - is relevant in relation
to the institute's mission, vision, decision-making and activities.
The institute has a quality assurance system linked to follow-up and enhancement actions.
The institute has identified the persons responsible and the processes for internal quality
management.
Evidence
Institute's hierarchy.
Names of the director and head of the institute's consolidated research groups and/or
areas.
List of the research programmes and activities, and of the respective persons in charge
(heads).
Elements: a b c d
Standards
Publicity and staff recruitment material clearly and accurately represent the institute's
activity.
The institute has an established system for staff recruitment, hiring and professional
development, including models for training, assessment and promotion.
The institute provides the technical research staff with support to develop research.
The institute provides researchers with auxiliary administration and services staff to carry
out administration work.
Evidence
Tables 1 - 6 (Annex II) give data and indicators on human resources and staff training at the
institute during the period to be evaluated.
Evidence (for example, surveys) of the staff's degree of satisfaction regarding the institute's
human resources policy.
Evidence (for example, surveys) of the degree of satisfaction in relation to the suitability of
auxiliary research staff and administration and services staff.
Elements: a b c d
Standards
The institute has analysed its requirements concerning infrastructure so as to ensure that
these requirements are sufficiently met.
The institute guarantees the infrastructure's level of functionality (such as availability and
accessibility) and promotes its correct use.
Evidence
Evidence (for example, records) on the functionality and good use made of the
infrastructure, as well as the time that it is in use.
Evidence (for example, surveys) of the degree of staff satisfaction with the infrastructure.
Tables 7 and 8 (Annex II) give data and indicators on the institute's infrastructure (facilities
and equipment).
Elements: a b c d
Standards
The institute has an established model for its external relations that indicates its basic
strategic priorities.
The institute ensures the necessary support to promote its relations with other institutes.
The means used to publicise scientific developments represent the institute's activity in a
clear and accurate way.
Evidence
Existence of a model for its external relations, with the definition of priorities and strategies
for developing this.
Documentation connected with the need for external relations (at the national, international
and private sector levels).
Documentation relative to its policies for the diffusion and publicising of scientific
developments.
Table 9 (Annex II) gives data on the institute's external relations and the organisation of its
scientific-technical and artistic activities.
Elements: a b c d
The assessment of the institute's service to society is based on its high input potential in cultural
and economic sectors (technology, production, industry, etc.). In relation to its input in the
cultural sector, one of its great strengths is the fact that many lines of research are of great
social interest, while its contribution to the economic sector, aside from creating products, is
also based on the training of more highly qualified technical experts to develop projects
involving applied research and technological development.
Standards
The institute publicises its activities in society, using media that clearly and accurately
describe the institute's activity.
Evidence
Evidence (for example, surveys) of the degree to which society's opinion of the institute is
known.
Elements: a b c d
Standards
The institute has a policy for publishing and publicising its activities.
The institute has mechanisms to collect evidence of the results of its activity (publications,
services provided, artistic works, etc.).
The institute improves its academic reputation through the impact of its production.
The institute has procedures that allow it to ensure that results are measured and analysed
for decision-making and enhancement of the institute's quality.
Evidence
Tables 10 and 11 (Annex II) give data and indicators on the results of the institute's
activities.
Link between the institute's research groups and the corporate world.
Elements: a b c d
Standards
The institute ensures its staff receives the necessary technical and administrative support in
order to obtain financial resources.
Evidence
Tables 12 -15 (Annex II) give data and indicators on the generation of financial resources
and also operating expenses.
Evidence (for example, surveys) of the degree of satisfaction of researchers concerning the
support received to obtain economic resources.
Elements: a b c d
The purpose of analysing this aspect is not to evaluate university degree programmes or
teaching staff, but to reflect on the integration of teaching with the rest of the institute's activities
in which the staff are involved.
Standards
Evidence
Elements: a b c d
The structure and content of the proposed evaluations should make it easy for the self-
evaluation committee to clarify or expand on any issue or point where it considers this to be
adequate. One should bear in mind that the process of planning the actions for improvement
must assure the quality of the starting point, namely, the self-evaluation.
In order to enhance the usefulness of the external review process, it is suggested that the self-
evaluation committee explains the preliminary remarks that it wishes to make to the external
review panel in order to contextualise both the reading and analysis of the self-evaluation
document itself, and with regard to the external review process. This point should be the self-
evaluation committee's final reflexion regarding the self-evaluation process and in particular the
self-evaluation document, and serves to contextualise and validate the document's content and
to adequately prepare the external review process.
Standards
Evidence
Elements: a b c d
European Commission. 2004. Evaluating EU activities. A practical guide for the Commission
services. Published by EU publications office, Luxembourg.
Juárez, M.; de Andrés, R.; Martínez, J.; Solís, J. 2005. Un modelo genérico de protocolo para
the evaluación de centros de I+D. Published by FECYT, Madrid.
e.mail
Website
Telephone
Fax
Year established
Participating entities
Legal representative
(name, address, telephone,
fax, e.mail)
Period of evaluation
The tables to be used for evidence during the evaluation process are provided below. With
regard to the indicator tables, take note that the indicators given are only for guidance and serve
as examples. The self-evaluation committee is free to extend and modify the tables wherever
necessary in order to provide all of the necessary supplementary information to improve the
institute's evaluation.
Table 5. Data on grants applied for and awarded per year of application
Table 9. Data on the institute's external relations, organisation of scientific-technical and artistic
activities, and communications
Table 12. Data on the generation of financial resources: projects and agreements
Table 13. Data on the generation of financial resources (in thousands of euros; %)
Table 15. Data on the institute's budget and operating expenses (in thousands of euros; %)
Total PhD
Total staff
NB: The information given in this table may be extended to include information on the gender, age and teaching posts held
by the institute's staff.
Other (specify)
Congresses
Stays abroad
Courses
Other (specify)
Entity
Applied Awarded Applied Awarded Applied Awarded Applied Awarded Applied Awarded
for for for for for
Local
European Union
Private enterprise
Total
Other (specify)
Work areas
On-line connections
Specialised equipment
1
List the most significant equipment
Other (specify)
Other (specify)
Other (specify)
Other (specify)
Total
Other (specify)
Research staff
Ordinary operation
Other (specify)
Total
No. of staff
No. of staff
No. of staff
No. of staff
No. of staff
graduate /
graduate /
graduate /
graduate /
graduate /
graduate
graduate
graduate
graduate
graduate
Degree programme:
Under-
Under-
Under-
Under-
Under-
Post-
Post-
Post-
Post-
Post-
PhD
PhD
PhD
PhD
PhD
Full Professor
Associate Professor
ICREA Junior
Tenure-track
Teaching assistant
Part-time instructor
Research fellow
NB: Prepare a table for each degree programme in which the institute's staff participates