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Assessment 3: Interdisciplinary Plan Proposal
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Student Name
Capella University
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Course Name
PX Prof Name
FEB 23, 2024
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Enhancing Interdisciplinary Communication: Proposal for Addressing
Communication Gaps at HCA Healthcare Organization
Introduction:
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This proposal aims to tackle communication gaps within the nursing department at HCA
Healthcare, with the goal of enhancing patient care efficiency and overall organizational
effectiveness. By introducing an evidence-based communication system, our objective is to
foster seamless multidisciplinary communication, ultimately leading to improved patient
outcomes and organizational efficiency.
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Objective:
The objective of this interdisciplinary plan is to implement an evidence-based communication
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system to address the current communication gap within the nursing department. We aim to
decrease miscommunications and enhance the quality of patient care through improved
communication among interdisciplinary teams.
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Questions and Predictions:
1. How will the implementation of an evidence-based communication system impact
miscommunication rates within the nursing department? We anticipate a reduction of at least
30% in miscommunication rates within the first six months of implementation.
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2. What changes can we expect in patient care quality with better communication across
interdisciplinary teams? We predict a 20% increase in patient care quality measures, such as
patient satisfaction scores and reduced readmission rates, within the first year
post-implementation.
3. How will the new communication model affect overall team cohesion and job satisfaction
levels? We expect a 25% increase in team cohesion and a 15% improvement in job satisfaction
scores after the first year of using the new system.
4. What impact will the communication system have on resource utilization in the hospital? We
project a 15% reduction in resource waste due to enhanced coordination and decreased
duplication of tasks following the introduction of the new communication system.
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Change Theory and Leadership Strategy:
The chosen change theory is Kotter’s 8-Step Change Model, focusing on effective
organizational change implementation. Transformational Leadership will be utilized to inspire
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and motivate the interdisciplinary team, fostering collaboration and innovation.
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Collaboration Strategy:
Strategic collaboration is essential for achieving the plan’s objectives. We will create an
environment of open communication and trust, enabling team members to freely express their
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thoughts and participate in decision-making. Leadership and administrators will ensure
acceptance of the communication system and allocate necessary resources.
Organizational Resources and Financial Budgeting:
To ensure success, various organizational resources and a financial budget are required. This
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includes salaries for dedicated leaders ($80,000/year) and team members ($30,000/year),
software licenses and data servers ($20,000), maintenance ($5,000/year), and subscription to
health data systems or hiring data managers ($10,000/year). The total budget for year one is
approximately $245,000.
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Conclusion:
Investing in this communication enhancement plan is crucial for addressing communication
gaps, improving patient outcomes, and safeguarding the organization’s reputation. Failure to
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undertake this plan may result in persisting or worsening issues, impacting patient care and staff
morale.
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Furthermore, the success of this proposal has been demonstrated in similar healthcare settings.
For instance, Mary Free Bed Rehabilitation Hospital successfully implemented Kotter’s 8-step
change model, fostering interdisciplinary collaboration and enhancing patient-centered care.
Similarly, Johns Hopkins Hospital witnessed improvements in discharge times and patient safety
through a communication improvement initiative utilizing Lewin’s change theory and
transformational leadership.
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In conclusion, investing in this communication enhancement plan is essential for addressing
communication gaps, improving patient outcomes, and safeguarding the organization’s
reputation. By implementing evidence-based communication strategies and fostering
interdisciplinary collaboration, we can achieve our objectives and ensure the continued success
of HCA Healthcare.
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References
D’Amour, D., & Oandasan, I. (2020). Interprofessional collaboration models for consideration.
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Foronda, C., MacWilliams, B., & McArthur, E. (2020). Interprofessional communication in
healthcare: An integrative review. Nurse Education in Practice, 26, 10-20.
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Frandsen, B. R., Joynt, K. E., Rebitzer, J. B., & Jha, A. K. (2019). Care fragmentation, quality,
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and costs among chronically ill patients. The American Journal of Managed Care, 21(5),
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Gurses, A. P., Tschudy, M. M., McGrath-Morrow, S., Husain, A., Solomon, B. S.,
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Gerohristodoulos, K. A (2019). Overcoming COVID-19: Addressing the perception of threat and
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https://doi.org/10.1177/2516043520920440
Mickan, S., Till, A., & McKimm, J. (2020). Effective healthcare team communication and
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collaboration: The role of patient-centeredness. Journal of Interprofessional Care, 34(3),
416-423. https://doi.org/10.1080/13561820.2019.1704988
Schot, E., Tummers, L., & Noordegraaf, M. (2020). Working on working together. A systematic
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Interprofessional Care, 34(3), 332-342. https://doi.org/10.1080/13561820.201
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