System typical application and adjustment NICE3000 User Manual

The setting of the highest, lowest and service floor

When two lifts are in parallel, if the floor structure is different, the F6-01 setting of
the lowest floor should be the same with the external call dial code of the corresponding lift’s
lowest floor. The setting of the highest floor should be the same with the corresponding physical
floor’s floor number of the highest floor’s external call dial code.

Following the principles mentioned above, the lift’s corresponding setting in the example
should be:

No.1 lift F6-00=4 6-01=1, No.2 lift F6-00=5 F6-01=2

3. The setting of service floor

As the instruction in 1, the Floor 2 of the No.2 lift in the example has the leveling plate but no
floor door, so it is no service floor, and needs to set service floor F6-05=65533.

7.6 Instruction of group control program

Details refer to the instruction of group control

7.7 Instruction of overload and full load

In order to facilitate the use of different users, NICE 3000 integrated controller supplies three
over load and full load signals inputting mode to fulfill these functions. When in use, correctly
set the corresponding parameters to avoid miss-operation. Briefly explain its use in the
following:

7.7.1 Car top switch’s terminal inputting mode:

When F5-36 is setting as 1, select car top switch inputting mode to fulfill over load.

The car top board of NICE 3000 (MCTC-CTB-A) has 8 switch inputting terminals (CN3). Among
those, the corresponding function of X7 terminal is full load signal, and that of X8 is over load
signal. The properties of these inputting terminals are defined by function code (F5-25). If the
F5-25’s parameter BIT6=1, the car top board signal X7 is N.O.; If the F5-25’s parameter
BIT6=0, the car top board signal X7 is N.C. The properties of over load signal X8 are the same.
Relationship is as follows, and the “X” in the following chart means any number:

Car top board X8

Over load switch’s F5-25 correct terminal’s inputting NICE 3000 state
property parameters setting
voltage (V)
1xxx,xxxx 24V Over load state
N.O.
1xxx,xxxx 0V Normal state
0xxx,xxxx 24V Normal state
N.C.
0xxx,xxxx 0V Over load state

Suitable for car top board switch signal, to fulfill overload and full load needs set F5-36=1.

7.7.2 Main control board switch’s terminal inputting mode:

There are 24 switch inputting terminals (CN1, CN9) of NICE 3000 integrated controller’s
main control board. Each terminal has more than 60 function selections. Details refer to the

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instruction of F5 in chapter 6. Selection 14, 15, 46, 47 are separately corresponding to the full
load and over load functions, and they have explained these inputting signals’ properties.
Users can use them according to the function.

Take the over load for example, if the user installs the over load switch at the beginning of
the rope of the machine room, use the N.C. point; If the main control board prepares to use
terminal X23 as over load inputting, it should set F5-23 as 46, and input the N.C. signal of the
over load switch to X23.

In this way, set F5-36 as 0.

7.7.3 Analog signal inputting mode:

There are two inputting passages of the analog signal in NICE 3000 system: CN6 of the car top
board (MCTC-CTB-A), CN9 of the main control board (MCTC-MCB-A).

If the pre-torque of NICE 3000 uses analog signal inputting, users can take the no load and
full load auto-tuning through the weighing auto-tuning function (F8-00, details refer to the
function instruction in chapter 6), among these, F8-06 is corresponding to no load sampling
point’s data, and F8-07 is corresponding to full load sampling point’s data. According to
these information and sampling of current analog weighing signal, NICE 3000 can judge the
car cage’s load condition. If it’s over 110% of full load, it indicates over load; if over 100%,
it indicates full load. One point should be paid attention is that the maximum range of the car
cage’s weighing analog signal’s sampling is 0~255. Therefore, if the sampling value of
110% car cage’s load is over this range, over load will never occur!

When in this way, experienced staff is required to operate in order to avoid over load without
alarming!

If analog signal connected to the car top board, set F5-36=2; if it’s connected to the main
control board, set F5-36=3.

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 8
Fault diagnosis and countermeasures
Fault diagnosis and countermeasures NICE3000 User Manual

Chapter 8 Fault diagnosis and countermeasures

8.1 Fault mode explanation

The lift integrated controller has almost 60 pieces of alarm information or protection functions.
It monitors all kinds of input signal, running condition, exterior feedback information. If some
abnormal error happens, relevant fault protection functions will act and the system controller
will display the fault code.

The lift integrated controller is a complicated electric control system. Error information produced
by NICE 3000 can be divided into 5 sorts according to their influence to the system. Different
fault has different disposal mode. And the respective relationship is listed in the next table:

Fault sort Relevant disposal Remark

Level 1 fault Display fault code; Any kind of working condition

Error relay output action; will not be influenced.
Display fault code; Can carry through natural
Level 2 fault Error relay output action; running.
Sever lift group control (parallel) system;
Display fault code;
Error relay output action; After stop, the system will
Level 3 fault Stop at the nearest landing when in distance close off output at once, and
control, then stop running; close brake.
Stop running at once in other work condition.
Display fault code;
Error relay output action; The elevator can run in low
Level 4 fault When in distance control, the system will close speed in condition of fault
off output at once and close brake; after stop, code.
low speed running (such as return leveling,
inspection) is allowed.
Express fault code;
Error relay output action;
Level 5 fault The system blank off output at once, and close Forbid running.
brake;
Forbid running.

8.2 Fault information and countermeasures

If fault alarm information appears, the system will dispose by their fault code. At this time, user
can construe fault on basis of suggestive information in this chapter, to ensure fault cause, and
find out solution

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NICE3000 User Manual Fault diagnosis and countermeasures

Operate Digital Fault

panel tube description Fault cause Disposal way Sort
display display
1 .Main loop output is
1 .Obviate exterior
grounding or short wiring;
2 .The connection of problems such as
connection;
traction machine is too 2 .Add reactor or output
Invert unit long;
Err01 E01 protection 3 .Work condition is too filter; 5
3 .Inspect the wind channel
hot; and fan;
4 .The connections inside 4 .Please contact with
the controller become agent or factory;
loose;
1 .Main loop output is 1 .check the output side of
grounding or short wiring; the inverter, whether the
2 .If the motor has done run contactor is normal
Err02 E02 Accelerated parameter tuning of not; 2 .check the power wire 5
over current 3 .Load is too heavy; 3 .check the wiring of the
4 .encoder signal not motor side
correct 4 .check the motor short or
5 .UPS feedback singal grounded .
5 .check the FX contactor
1 .Main loop output is whether caused the
grounding or short wiring; inverter short
2 .If the motor has done 6 .check the motor
parameter tuning of not; parameters whether
Err03 E03 Decelerated 3 .Load is too heavy; 5
over current 4 .Decelerate curve is too accord with the nameplate
7 .do the motor tuning
steep; again
5 .encoder signal is not 8 .check whether the brake
correct open before the error
occurred
9 .check for the machinica
10 .check the blance factor
11 .check the encoder
wiring
1 .Main loop output is 12 .check for the encoder
grounding or short wiring; pulse setting
Constant 2 .If the motor has done 13 .check the encoder
Err04 E04 speed over parameter tuning of not; singnal intererence 5
current 3 .Load is too heavy; 14 .check the encoder
4 .rotary encoder install
interference is too strong; 15 .check whether the UPS
feedback is effective inder
the no-UPS states(E02)
16 .check the speed of
deceleration/acceleration
(E02, E03)

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Operate Digital
panel tube Fault Fault cause Disposal way Sort
display display description

1 .Input voltage is too high;

2 .Lift inverse pull is
serious;
Accelerated 3 .Brake resistance is too
Err05 E05 5
over voltage much, or brake unit is
abnormal;
4 .Accelerate curve is too
steep; 1 .Adjust input voltage;
2 .check the blance factor
1 .Input voltage is too high; 3 .select the suitable brake
2 .Brake resistance is too resistor
Decelerated much, or brake unit is 4 .check the wiring of
Err06 E06
over voltage abnormal;
5
brake resistor
3 .Accelerate curve is too
steep;

Constant 1 .Input voltage is too high;

Err07 E07 speed over 2 .Brake resistance is too 5
voltage much, or brake unit is
abnormal;

1 .Transient power cut 1 .Obviate exterior problem

of power;
Under exists; 2 .check all the power
Err09 E09 voltage fault 2 .Input voltage is too low; input wires 5
3 .Drive control panel is 3 .Please contact with
abnormal; agent or factory;
1 .Inspect brake loop and
power supply;
1 .Lighten load;
3 .check the encoder
Err 10 E10 System 1 .Brake loop is abnormal; feedback singal 4
overload 2 .Load is too heavy; 4 .check the motor
parameters and do the
tuning
5 .check the motor power
line (see E02)
1 .FC-02 setting is 1 .Adjust parameter; FC-02
Err 11 E11 Motor unsuitable; as default 3
overload 2 .Brake loop is abnormal;
2 .see ERR 10
3 .Load is too heavy;

Input side 1 .Input power asymmetry; 1 .Adjust input power;

Err 12 E12 2 .Diver control panel is 2 .Please contact with 4
phase failure abnormal; agent or factory;
1 .Inspect wiring;
Output side 1 .The connections of main 2 .Obviate motor fault;
Err 13 E13 loop output become loose; 4
phase failure 2 .Motor is broken;
3 .check the output side
contactor
1 .Reduce the
1 .The temperature of
environmental
working environment is too temperature;
Module high;
Err 14 E14 overheated 2 .The fan is broken; 2 .Clear the wind channel; 5
3 .The wind channel is 3 .Change the fan;
4 .check the inverter
blocked; installation

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NICE3000 User Manual Fault diagnosis and countermeasures

Operate Digital
panel tube Fault Fault cause Disposal way Sort
display display description

1 .start position error 2

Encoder .torque deviation too big
Err 16 .3 .the feedback speed 1 .check the encoder loop
error exceeds 25% of the motor
rated speed
check the encoder
Encoder check the encoder wiring
Err 17 E17 singal verify Check the encoder singal check the PG card witing 5
abnormal check the controller box
and motor grounding
Current Diver control panel is Please contact with agent
Err 18 E18 detection abnormal; or factory; 5
fault
1 .Input the right motor
parameter;
2 .Detect motor lead wire;
3 .Detect the rotate
1 .Motor parameter setting encoder wiring, and make
is wrong; sure the pulse number per
Err 19 E19 Motor tuning 2 .Parameter tuning is round is well set . 5
fault overtime; 4 .check whether the
3 .Synchronous rotate brake is open when runing
encoder is abnormal; without load
5 .whether to release the
inspection button before
the tuning is complete
(synchronous motor)
1 .Asynchronous motor
1 .Rotary encoder model is can select push-pull output
or open-collector encoders;
Err 20 E20 Rotary suited or not; synchronous motor can 5
encoder fault 2 .Encoder connection
error; select UVW or SIN/COS .
2 .Obviate connection
problem;
Leveling Please detect the leveling/
and door door area sensor and main
Err 22 E22 area signal Leveling/door area signal
is conglutination or cut off; control panel input point . 1
conglutination 2 .check the leveling flag
fault install
Short circuit Output short circuit to Please contact with agent
Err 23 E23 fault to or factory or check the 5
ground;
ground power line

Err 25 E25 Stored data The stored data of main Please contact with agent
5
abnormity control panel is abnormal; or factory;

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Fault diagnosis and countermeasures NICE3000 User Manual

Operate Digital
panel tube Fault Fault cause Disposal way Sort
display display description

check the contactor

feedback point (whether
it is accord with the main
board setting)
check the light of main
Synchronous
motor FX The feedback of board output side is accord
with the contactor action
Err 29 E29 contactor synchronous motor self-
check the feedback contact
5
feedback lock contactor is abnormal; action after the contactor
abnormity
action
Chcek the FX contactor
and main board output
check the FX contactor coil
loop
1 .Encoder feedback 1 .Detect leveling inductor
position deviation when lift and flashboard;
is automatic running;
Elevator 2 .Levelling signal is cut 2 .Detect leveling signal
Err 30 E30 position or conglutinate when lift is wire connecting; 4
abnormity automatic running;
3 .Ensure encoder is used
right;
3 .Steel wire skid or motor 4 .check the encoder install
locked-rotor;
Please contact with the
Err 31 E31 DPRAM Reading and writing of agency or the factory to 3
abnormity DPRAM is abnormal change the control board
Please contact with the
Err32 E32 CPU CPU works abnormally agency or the factory to 5
abnormity
change the control board
1 .Actual speed is 15% 1 .Ensure encoder is used
over the highest running right;
speed;
2 .Detect motor nameplate
Lift speed 2 .Low speed running
Err 33 E33 abnormity is 20% over the setting
parameter setting; 4
speed; 3 .Retune motor;
3 .Inspection switch acts 4 .Detect the inspection
when lift automatic running; switch and signal wire;

The control panel Please contact with agent

Err 34 E34 Logic fault redundancy judge, logic or factory to replace control 5
fault . panel .

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NICE3000 User Manual Fault diagnosis and countermeasures

Operate Digital
panel tube Fault Fault cause Disposal way Sort
display display description

Err 35 occurred before the

run contactor pick-up
1 .check whether the 1st
down forced deceleration
is valid
2 .F4-01=1
3 .whether the inspection
switch on the inspection
state and able to done the
inspection run
4 .F0-00=1
Err 35 occurred as soon as
the run contactor pick-up
1 .check whether the
inspection switch on the
inspection state
Err 35 occurred during
running
1 .check whether running
overtime, , run over the
time of Err 35 occurred
when meet the 1st levelling
1 .not on the bottom floor position
when start 1 .Whether the F4-03
2 .no levelling signal input INCREASE WHEN UP,
after runing for 45s DECREASE WHEN
3 .floor gap too small DOEN, switch the main
Shaft auto- 4 .the maxium floor amount board PGA and PGB if it is
Err 35 E35 tuning data not accord with the set not .
4
abnormity value 2 .Level sensor N .O, N .C
5 .floor pulse record .setting error .
abnormal 3 .level sensor signal flash,
6 .system not in the check the plate
inspection state when do Err 35 during running:
the auto-tuning 1 .check whether run
overtime of F9-02 setting
value, and no receiving of
levelling signal
2 .the floor distance less
than 50cm, check the
sensor
3 .the F6-00 setting too
small
Run to the top floor:
1 .the 1st forced slowdown
is valid and juadge on the
door-area, check whether
the learned floor amount
are same as the setting of
F6-00 and F6-01 .
2 .Error occurs if the lifting
height less than 50cm
Err35 occures when
power-on
Check whether the plate
length is 0 after power-on

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Fault diagnosis and countermeasures NICE3000 User Manual

Operate Digital
Fault
panel tube description Fault cause Disposal way Sort
display display
1 .Running contactor is not
pulled in when the brake is
1 .Detect contactor and
open; feedback contact;
2 .When lift continuously
Contact runs over 1 second, the 2 .Detect whether the
controller output wire
Err 36 E36 feedback contact feedback signal is U,V,W is normal
5
abnormity lost; 3 .Detect that the
3 .The contactor feedback circuit power of contact
signal conglutinates; controlling is normal or not;
4 .No feedback signal after
the contact closed;
1 .Detect that the brake
coil and feedback contact;
Brake The brake output is 2 .Notarize the signal
character of the feedback
Err 37 E37 feedback not consistent with the contact (N .O .or N .C .);
5
abnormity feedback signal . 3 .Detect that the circuit
power of brake coil
controlling is normal or not;
1 .No input encode pulse
when lift is automatic 1 .Ensure encoder using
running; right;
Controller 2 .The direction of input 2 .Replce encoder’s A,B
Err 38 E38 encode encode signal is wrong phase; 5
signal when lift is automatic 3 .Detect the setting of
abnormity
running; F0-00, and change to
3 .Set to open-loop (F0-00) close-loop control;
when in distance control;
1: Lift’s speed is too low
Err 39 E39 Motor Motor overheated and or the floor is too high
overheated relay output valid 2: Improve the motor’s
radiator
1 .Lift speed is too low or
Lift run The setting time of lift the floor is too high;
Err 40 E40 2 .The lift is used for a 4
overtime running is up . long time and needs
maintenance;
1 .Detect safety circuit, and
look over its state;
2 .Detect whether the
exterior power supply is
Err 41 E41 Safety circuit The signal of safety circuit normal
5
off is cut . 3 .check the safety loop
contactor action
4 .check the safety loop
contactor feedback contact
singal (N .O, NC)
1 .check the hall and car
door-lock
2 .check the door-lock
contactor
Err 42 E42 Door lock cut The door lock feedback is 3 .check the door-lock 5
in running cut when lift is running .
contactor feedback contact
singal (NC, NO)
4 .Check the external
power

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NICE3000 User Manual Fault diagnosis and countermeasures

Operate Digital
Fault
panel tube description Fault cause Disposal way Sort
display display
1 .check the up limit signal
Up limit 2 .check the up limit switch
The signal of up limit is cut
Err 43 E43 signal off in when lift is up running . 3 .if the limit switch is low, 4
running it will act in normal run to
the bottome floor
1 .check the down limit
signal
Down limit The signal of down limit 2 .check the down limit
Err 44 E44 signal off in is cut when lift is down switch 4
running running . 3 .if the limit switch is low,
it will act in normal run to
the bottome floor
1 .Detect 1st up/down
slowdown switch;
Up/Down Up and down slowdown
Err 45 E45 slowdown switch is cut at one time 2 .Ensure 1st up/ 4
switch off when the elevator stops . down slowdown signal
characteristic (N .O .or N
.C .);

1 .The speed of re-leveling 1 .Detect the connection of

is over 0 .1m/s; lock relay .
2 .Detect that the door
2 .Re-levelling position is
Err 46 E46 Re-leveling not in the leveling area; lock feedback function is 1
abnormity 3 .The door lock feedback
selected or not, and signal
is abnormal when in is natural or not;
running . 2 .Ensure the rotary
encoder is used right;
Door-close Contactor is conglutinated
Err 47 E47 contactor when having advance open Detect door-close 5
contactor
adhesion door and re-leveling .
1 .Detect that the door
Door open The door continuous non- machine is working natural
Err 48 E48 arrival open times are over or not; 5
fault the setting value of FB-09 . 2 .Detect the car top
control panel is right or not;
1 .Detect that the door
Door close The door continuous non- machine is working natural
Err 49 E49 arrival close times are over or not; 5
fault the setting value of FB-09 . 2 .Detect that the car top
control panel is right or not;
1 .Check the connection of
Group control Group control the communication wiring
communication
Err 50 E50 communication continuously error more 2 .check the address 2
error definition of lift integrated
than 10s controller
Check the connection of
the communication wiring
1: CAN communication
CAN continuously no correct Check the car top board
power
Err 51 E51 communication feedback data Check the 24V power 3
error 2: CAN communication
receipt continuously error source of lift integrated
controller

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Operate Digital Fault

panel tube description Fault cause Disposal way Sort
display display
Check the connection of
the communication wiring
External call External communication Check the 24V power
source of lift integrated
Err 52 E52 communication with no correct feedback controller 1
error data
Check whether the setting
of the external call control
board is repeated
Detect the lock signal
circuit .
check the door-lock
When in automatic running contactor feedback
Err 53 E53 Lock jump state, the stop has no door check whether the system 4
fault lock cut process; receive the door-open limit
command when the door-
lock signal is valid
The current exceed the 1 .reduce the load .2
Inspection 110% of the rated value .change the FC-00 BIT 1 to
Err 54 start with
over-current when
start
inspection running 1, cancel the start current
detection
Parking The door-open not reach Check the door-open limit
Err 55 error of floor the right position when
change elevator runs automatically . signal
Under the Inspection
and Auto state: 1 .The
feedback speed exceeds The function can be
The control 120% of the set speed cancelled by the BIT 6 of
Err 56 board over- when the running speed FC-01, when BIT 6=1, the
faster than 0 .3m/s . 2 .The
speed feedback speed less than
function is invalid .
80% of the set speed when
the running speed is faster
than 0 .08m/s .
DSP The DSP and motor have Check the connection wire
Err 57 communication no communication over between control board and
abnormal 500ms drive board

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NOTE:

Function Setting Function Setting Function Setting Function Setting

code value code value code value code value

F - F - F - F -
F - F - F - F -
F - F - F - F -
F - F - F - F -
F - F - F - F -

Date Month Year

Location:

Dear users, thank you to use the products of Suzhou Monarch Control Technology Corp., Ltd.
We are sincerely waiting for your valuable advice:

Monarch Control Technology Corp., Ltd. extends our sincere thanks to you.