Compliance Audit Checklist

Nayara/RO/CAC Format R0 Dtd. 04/07/2022

Compliance Audit Checklist Name of DE - Ops / DEC / Contact No. :-

RO Name :- Name of TSM - Ops / Contact No. :-

Location :- Name of DM - Ops / Contact No. :-

Division :- Name of ZM - Ops / Contact No. :-

Zone :- Franchisee Name :-

Type of RO :- City/SH/NH/MDR/other (Pl tick as applicable)- Franchisee Contact No. :-

Registration Code :- RO Audit date :-

PART A - T4S Compliance Checklist - SCHEDULE 1 (Regulation 6 (I)) - STORAGE, HANDLING AND DISPENSING AT PETROLEUM RETAIL OUTLETS
Check Point Complie
Compliance
Description of the compliance required d Remark Action by
by (date)
Sr. No. (Y/N/NA)
Petroleum Retail Outlets are covered under Petroleum PESO Licence copy with
Rules, 2002 and require licence from PESO The site approved layout
layout and construction of the retail outlet requires to be
1.00 approved by PESO.
Approval from other applicable Statutory Bodies and DM NOC copy with
2.00 local authorities shall be obtained. approved layout
3.00 3.0 LAYOUT AND FACILITIES:
3.1 General:
The space chosen for a petroleum retail outlet shall be To be checekd as per
sufficiently approved layout
spacious to allow it to be designed to minimize the risk
from the petroleum fuels to any person likely to be at or
3.1.1 near the retail station.
There should be unobstructed view of the operating
3.1.2 and dispensing areas from the salesroom.

Separate pathways outside dispensing area shall be

provided for
3.1.3 movement of customers for C-Store, NFR (if applicable)

(i) The layout should ensure unobstructed movement of

3.1.4 vehicles and provision for entry and exit of Tank trucks;
(ii) Location of the facilities, equipment, signages,
standees display, entrance, exit and paving shall be
arranged in such a manner so as to avoid the risk of
3.1.5 any collision amongst the motor vehicles;
(iii) All Facilities should have access to mobile fire Check for accessibility
3.1.6 fighting equipments;
(iv) The location of tanks, fill and vent pipes, dispensing Check for location as per
equipment and tank truck decanting area, onsite approved layout
buildings, shall be so designed to enable means of
escape for persons, in the event of fire or any other
3.70 incident;
(v) The fuel lines and electrical cables will have positive Check below the dispenser
3.80 segregation;
(vi) No source of ignition shall be allowed in the Check for any dry leaves,
3.90 hazardous areas; vegetation, stored material
(vii) The items to be stored, and sold from a Check for any neaked/open
Convenience Store (C-Store), shall keep in view fire source
associated fire hazards and open or naked flame
appliances are not permitted; Open flame appliances
3.10 shall not be used in PRO.(if applicable)
(viii) C-Store parking should be away from entry or exit Check for parking location
and not impede the free flow of traffic @ one slot
distinctly marked for each 25 sq. metre of C- Store
3.11 area.
(ix) Hazardous area classification shall be done in line
3.12 with OISD-STD-113 and IS: 5571/2.
3.2 Storage Tanks:
(i) Class A and B Petroleum products shall be stored Mention the tankage for MS
only in underground tanks in single or double & HSD
membrane (walled) and its installation shall be outside
3.2.1 the buildings;
(ii) Tanks shall be placed in an earthen or masonry or Verify as per PESO
concrete pit, and shall be packed with sand or earth or approved layout &
gravel, without leaving any space around the tank and measurement to be done wrt
when tank is installed in earth pit, no part of the tank standard drawing
shall be less than 1.5 metre from any point of the
3.2.2 marked boundary; and.
Check for any obstruction
(iii) No part of the space over the buried tanks, shall be
used for any purpose, other than installing equipment,
specifically meant for the withdrawal or receipt or
monitoring of contents of the tank, or for the purpose
3.3.3 mentioned under paragraph 3.3.2.1 of this Schedule.
 3.2.1 Material of construction:
Following materials shall be used for construction of
underground storage tanks; namely: -
3.2.1.1 Steel tanks: Mild steel as per IS: 2062 or equivalent; Check for reports
Design Code IS: 10987: 1992 for petroleum products or Check for reports
equivalent; and Fiberglass reinforced plastic tanks
(FRP Tank): ASTM D4021, conforming to UL 1316 or
3.2.1.2 equivalent.
3.3.0 3.3 Tank Installation:
(i) The underground tanks shall be either installed in
the dedicated tank farm area “Away from Driveway
(Remote Tank Farm)” or under the driveway with an
appropriate reinforced concrete slab or alternate
3.3.1 pavement material;
Refer and mention from the
records
(ii) All tanks shall be pressure tested using pneumatic Tank -Constant pressure of
or hydro, as per the design code or operating pressure, 0.5 kg/cm2 and observed for
3.3.2 whichever is higher, before commissioning; 01 hour.
3.3.3 (iii) Steel tanks shall be protected against corrosion; Check for records
(iv) Design and Installation shall provide protection Check for records
3.3.4 against buoyancy;
(v) Installation of tanks shall follow the manufacturer’s
3.3.5 recommendations;
3.3.1.0 3.3.1 Tanks installed under driveway:
(i) Underground tanks shall be installed under concrete Check for slab
slab or alternate pavement material and design thickness/height
consideration shall take care of loading either through
masonry pit walls or back fill material and burying depth
3.3.1.1 of tanks;
(ii) Manway covers (metallic or alternate material) shall Check for sagging of
be designed for the intended vehicle load and ensure manway covers
3.3.1.2 safety of tank fittings;
(iii) RCC slab or alternate pavement for the tank pit to
3.3.1.3 be designed for the intended vehicle load.
(iv) Manway covers sahll be propserly colour coded and
3.3.1.4 labelled for the intended product storage
3.3.2.0 Tanks installed away from driveway
i. Underground tanks preferably to be installed in a Check for brick work, if
masonry pit to ensure product retention within the pit in visible
3.3.2.1 the event of any leakage or overflow.
ii. Installation of GRP / FRP tanks shall follow the
manufacturer's
3.3.2.2 recommendation.
iii. Man ways sump shall be covered adequately in Check for intactness of
order to avoid ingress of rain water and also to ensure covers
3.3.2.3 safety of tank fittings.
iv. Manway covers sahll be propserly colour coded and
3.3.2.4 labelled for the intended product storage
3.4.0 3.4 Fill points:
(i) The fill points for the tank or tanks, whether offset or Check for type of fill point -
direct fill, shall be located in such a manner, so that any Offset or Direct
spillage of petroleum and its subsequent ignition, does
not pose any immediate threat, to the public or retail
3.4.1 outlet staff;
(ii) Fill points shall be located in the open air, so that
any flammable concentrations of vapours, resulting
from normal filling operations or spillage, does not
reach potential ignition sources, or tends to
3.4.2 accumulate;
(iii)The fill points shall maintain a minimum safety Measure and mention saftey
distance of 3 mtrs. all round, including property distance as per PESO
boundary or any other structure, where a source of layout
ignition is likely to be present and this distance of 3 m
may be reduced, if a fire – resistant wall is constructed,
e.g. of brick or concrete, which is at least 2 m high and
of 4 hours fire resistant rating (conforming to IS 1642)
and if the wall is a part of a building which houses a
sensitive population, such as a school, hospital or
residential dwelling, then this distance should be
3.4.3 increased to 12 m;
 (iv) Fill pipes shall have minimum 1:200 slopes towards
the storage tank, to ensure easy flow due to gravity,
and also to avoid any product retention within the fill
3.4.4 pipe;
(v) Fill pipe shall be carried down nearly to the bottom
of the tank, to prevent fire hazard due to generation of
3.4.5 static charge, arising out of free fall of product;
(vi) Identification for various types of fuels, shall be Mention the colour coding
3.4.6 provided to avoid wrong decantation; done, tagging
(vii) An “earthing bus” shall be provided in the close Check condition of the cable
3.4.7 vicinity of fill points; and clamp
3.4.8 (viii) Hose connections shall be properly tightened;
(ix) Fill pipe caps shall be made of softer material like Mention the MOC
3.4.9 brass or aluminum;
(x) Fill cap shall have a proper locking system, and key
shall be kept under the custody of the authorized
3.4.10 person; and
(xi) Fill points shall be so located, that the tank lorry Check and confirm as per
3.4.11 under decantation, is in drive out position; PESO approved layout
3.4 Pipelines:
(i) Pipelines from tanks to dispensing points, and vent
pipes shall be routed below the ground and it shall not
be under a building, or other features, which prevent
access to the pipelines and Fuel Pipes should be
3.4.1.1 sloped towards underground storage tank;
(ii) In case of pressurised system, entire piping system Mention the visible number
including the appurtenances, shall preferably be of flange joints
constructed with welded joints and the number of
3.4.1.2 flanged joints shall be kept to a minimum;
(iii) Piping shall run with as few restrictions, such as Mention the visible number
3.4.1.3 elbows and bends, as conditions permit; of elbows, bends
Provision shall be made in the piping including NA
connection to the bulk
storage vessel to compensate for expansion,
contraction, jarring and
3.4.1.4 vibration
Refer and mention from the
records
Pipeline - 1.5 kg/cm2
(iv) Each pipe line shall be hydro tested as per design observed for 01 hour
code and alternatively, it shall be hydro tested at 1.5 Pressure Pipeline - 3.75
times the design pressure maintained for a period of at kg/cm2 observed for 02
3.4.1.5 least 30 minutes; hours
(v) Where necessary, pipe lines shall be earthed, and
to maintain electrical continuity, suitable “Jumpers” are
to be provided at the flanged joints; (applicable for
3.4.1.6 pressure system) and
(vi) In case of metallic pipelines, the same shall be Check below the dispenser
protected against corrosion, by suitable wrapping and and in chambers
3.4.1.7 coating, and where necessary by cathodic protection.
3.5.1.0 3.5.1 Material of Construction:
(i) Specifications of material for metallic piping and Check, confirm and mention
3.5.1.1 fittings shall conform to IS-1978 or equivalent; and the records
(ii) Material specifications for non-metallic piping and NA
fittings shall conform to UL 971, EN 14125 or
3.5.1.2 equivalent.
3.6.0 3.6 Vent pipes:
(i) Each tank shall be provided with independent vent Check if the number of
pipe or pipes of adequate capacity, unless vapour pipes are as per tanks
3.6.1 recovery system is installed;
(ii) Vent point shall not be located under any shade or Should not be under shade
3.6.2 cover;
(iii)Open ended vent pipes, shall extend to a height Mention the location and
greater than the maximum liquid level of a road tanker height of EVP
that delivers petroleum to the underground tanks, and
shall not be less than 4 mtrs and in case of venting
above the canopy or sales building, the vent pipes shall
3.6.3 be terminated 1.5 mtrs. above if;
(iv) The vent pipe opening, shall also observe minimum Mention the clearence
4 mtr and clearance shall be in the horizontal plane, availability
3.6.4 from all structures;
(v) The vent pipe shall be protected against damage, by Mention the location of EVP
3.6.5 inadvertent collision with vehicles;
(vi) The outlet (opening) of the vent pipe shall be Mention the arrangements
covered with two layers of non-corrosive metal wire for MS & HSD
mesh, having not less than 11 meshes per square
3.6.6 centimeter, and a rain cap or bend downwards;
(vii) Vent pipe shall be gradually sloped towards the
tank, to avoid chocking of vent pipe due to any water
ingress, or due to product, in the event of tank overflow;
3.6.7 and
(viii) The vertical portion of the vent pipe shall not be
3.6.8 provided with any intermediate thread joint.
Mention the number of DUs
3.7.0 3.7 Dispensing Equipment: and their configuration
(i) Dispensers shall be located so that these are
3.7.1 adequately ventilated;
 Check as per PESO
(ii) The dispensers shall maintain a minimum distance approved layout and
of 6 mtrs, from any above-ground structure or property mention distance. If
boundary and for Pump islands catering exclusively to distance is not meeting
2/3 wheelers, this distance from boundary wall or other requirement then mention
permanent structures, may be reduced to 4M, while hose length
3.7.2 limiting the length of the hose pipe to 3 M;
Checke the tightening of the
(iii)The dispenser shall be installed on a firm foundation DU foundation bolts with
3.7.3 and protected against physical damage from vehicles; frame
(iv) A shear valve to be provided in dispensers in a
3.7.4 pressurised system;
(v) The length of the hose connected to the dispenser, Incase of any modification
shall be kept minimum, keeping in view the operational kindly mention and get
3.7.5 requirement, and not exceed 4 m; rectified on the spot
(vi) Breakaway coupling shall be installed in dispensing Ensure availability
3.7.6 hose or nozzle;
(vii) The dispensing hose shall be electrically and Check and confirm with
mechanically continuous and earthed and necessary mutimeter
provisions shall be available in Dispenser, to earth the
3.7.7 receptacles other than fuel tank of vehicles; and
(viii) Installation of any electronic peripheral device, Check and confirm the
shall be done at a 1200mm, above the base level of the height
3.7.8 dispensing unit.
3.8.0 3.8 Decantation Area:
(i) The tank truck delivery locations for unloading into
storage tanks, shall be level, in the open, away from the
sales building, dispensing activities and emergency
3.8.1 escape routes;
(ii) The hose used shall conform to IS 10733 and OISD-
3.8.2 STD-135;
3.8.3 (iii)Hose length shall not be more than 5.5 m; and
(iv) The location chosen, shall allow the TT to gain
access, without the need to reverse on to the site, but,
reversing under supervision for positioning the road
tanker for placement in drive-out position shall be
3.8.4 permitted.
(v) The discharge area also needs to be substantially Check for any undulation,
leveled but should also incorporate drainage uneveness of the surface
arrangements to intercept largest possible likely
3.8.5 spillage.
(vi) "TT under decantation" standalone board should be Check and confirm for
3.8.6 available availability
3.9.1 3.9 Sales Room:
(i) Any building or room, intended to serve as a control
point, shall preferably be so located, that an attendant
in the sales room, can see the forecourt and the
3.9.1.1 dispensing area clearly.
3.9.2 3.9 Canopy:
(i) The canopy shall not adversely affect the ventilation
3.9.2.1 or access to the equipment;
(ii) Canopy heights installed at fuel fore court, shall
have at least 300mm clearance from the maximum
permitted height, recommended by Central Motor
3.9.2.2 Vehicle Rules,1989 for the vehicles to be fueled;
(iii)Wind and seismic load for the canopy design, shall Check and confirm with
be considered as per IS: 875 and IS: 1893 respectively; records
3.9.2.3 and
(iv) Canopy structure shall be properly earthed as per Check and confirm with
3.9.2.4 IS: 3043. records
4.0 Electrical Power Distribution System:
The following elements and components shall be
considered in designing the electrical power distribution
system; namely: -
4.0.1 (i) Total electrical load for the entire Retail Outlet;
(ii) Availability, Suitability and Reliability of the State
4.0.2 Electricity Board (SEB) grid;
4.0.3 (iii) Fault (KA) rating of the SEB Feeder;
4.0.4 (iv) Load to be fed from back-up;
Mention the rating of
(v) Load which need stabilized or Uninterrupted Power UPS/CVT/ Inverter
4.0.5 Supply (UPS) supply, or both to function smoothly; and

4.0.6 (vi) Rated load of the connected and future equipment.

For downstream distribution on the LT side, a suitable NA
LT power distribution panel (PDP) shall be designed, to
feed the various types of loads safely, from a
4.0.7 centralized location.
4.1.0 4.1 Elements of Protection:
(a) Protection shall be provided to guard against Check and confirm the
sudden failures viz. disconnection of “Neutral” and availability of ELCB/MCCB
4.1.1 against overload, short-circuit and earth fault; in the input side
(b) The motors shall be protected against short circuit
4.1.2 and overload; and
Check and confirm
(c) Protection shall be provided for variation in voltage, availability of Voltage
4.1.3 frequency and phase imbalance. monitoring relay
4.2.0 4.2 Backup Power Supply:
4.2.1 The following shall be considered to arrive at Mention the rating of
the capacity of the Diesel Generator (DG) set or alternate power and
Renewable Energy system and like other set or connected eqipments
4.2.1.0 system, if provided; namely: -
4.2.1.1 (i) “Critical” lighting fixtures; and
(ii) The Backup rating shall be sufficient enough, to
sustain the starting power requirements, of the
connected motors, without disturbing normal operation
4.2.1.2 of the other loads.
4.2.2 When operating before sunrise or after sunset,
emergency lighting shall be provided for safe operation
4.2.2 of power backup equipment.
4.3.0 4.3 Layout and Installation:
(i) For HT supply, the substation shall mainly consist of
lightning arrestor, HT fuse, transformer and SEB
metering cubicle and for retail outlets with an outdoor
type of HT or LT substation, a DP structure surrounded
with barbed wire fence, entry gate shall be provided
and alternatively, a packaged sub-station shall be
4.3.1 provided.
(ii) The power distribution panel, automatic voltage Mention the distance
stabiliser and UPS shall be installed with following clear available for each
spaces for ease of safe operation and maintenance equipment
4.3.2 activities:
4.3.3 in front of the equipment - 1000 mm. Measure and mention
behind the equipment - - > 750 mm. (if approach is Measure and mention
4.3.4 required)
- min 200 mm (if approach is not Measure and mention
4.3.5 required)
4.3.6 at sides - > 750 mm. Between equipments Measure and mention
4.3.7 - min 200 mm. (if approach is not required); Measure and mention
(iii)Electrical room shall be provided with proper Mention the availability of
ventilation to extract the heat generated in the power exhaust fan and opening in
4.3.8 distribution equipments; the shuuter
(iv) All electrical equipment shall be as per IS: 5571/2 in Check for PESO approval
line with hazardous area classification and the zone number on the name plate
4.3.9 classification has been depicted in Annexure-I; of DU
(v) Cable entry shall be through gland plate either at Check for availability of the
top or bottom and further spare holes, if any, in the gland plate and plugs
4.3.10 gland plates shall be blocked;
(vi) Cables shall be neatly dressed, clamped and tag Check for proper dressing,
marked to easily identify the feeder and device it tagging of cable
4.3.11 connects;
(vii) The cable entry holes on the building wall in cable Check for blocking of open
trench or overhead shall be sealed to prevent entry of holes/empty spaces
4.3.12 water; and
(viii) For underground laying under different
conditions of terrain the methods may be as
4.3.13 follows; namely: -
(a) For direct burial within PRO, top of the topmost Measure and mention the
layer of cable shall be laid at a minimum depth of 600 burial depth below
mm from surface of ground and each subsequent layer dispenser, YLP, Totem
at the bottom shall maintain a minimum vertical
4.3.14 clearance of 150 mm; and
(b) For road crossings, cables shall be routed at a
minimum depth of 600mm from surface and thru pipe
and the pipe may be of GI or steel reinforced hume pipe
4.3.15 or HDPE pipe, if applicable
4.4.0 4.4 Earthing System:
The earthing system shall be designed as per IS 3043 Check for records
4.4.1 and following procedures shall be followed; namely: -
(i) All metallic structure, pipe fittings and enclosures of Check for connection to DU,
4.4.2 electrical equipments shall be connected to earth. Air compressor, YLP
(ii) For Equipment rated up to 230 V, 1-phase supply,
4.4.3 the enclosure shall be grounded at least at one point.
(iii) And for Equipment rated above 400 V, 3-phase
supply, the enclosure shall be grounded at least at two
4.4.4 separate points.
(iv) Two nos. earth pits shall be provided for each of
transformer or DG set neutral earthing / equipment
4.4.5 earthing.
(v) All earthing pits except DG neutral, structure, T/T
Unloading point and instrument or IT earthing shall be
4.4.6 connected through grid or grids; and
(vi) In areas prone to lightning, a risk assessment shall
be carried out for need of lightning protection and
4.4.7 guidelines given in IS 2309 shall be followed.
4.5.0 4.5 Emergency Stop System:
(i) Emergency stop system shall be provided to cut off Check for availability.If
the power supply to all metering pumps or dispensing available, press and check
equipment and associated equipment, other than for power cut-off
certified intrinsically safe equipment at PDP, and in or
on sales building and on actuating any of these push
buttons, electrical power supply to entire PRO, except
4.5.1 yard lights, shall be isolated instantaneously; and
(ii) The push button shall be of red colour, mushroom Mention type
4.5.2 type, marked and with a key to open.
4.6.0 4.6 Illumination System:
Check (put on and off) and
Following minimum illumination level (Lux) shall be mention the number of lights
maintained in various areas of the PRO for safety with wattage, if possible
and visibility; namely: -
Area LUX
4.6.1 Approach area 50
4.6.2 Under the canopy 150
4.6.3 Customer care room 100
4.6.4 Electrical room or compressor area 100
4.6.5 DU without canopy 100
The design shall ensure that illumination is glare-free
4.6.7 for customers driving in.
5.0.0 5.0 Automation:
5.1.0 5.1 Components of Forecourt Automation:
Mention availability of the
Retail automation (Forecourt control) where following
provided, shall have following major components
and these components are integrated together
5.1.1 using different communication methods; namely: -
5.1.2 (i) Forecourt controller (FCC);
5.1.3 (ii) Back office system;
5.1.4 (iii) Local area network (LAN);
5.1.5 (iv) Wi-Fi access points;

5.1.6 (v) VSAT or GPRS or broadband routers cum modem;

5.1.7 (vi) Automatic tank gauging system (ATG);
5.1.8 (vii) Electronic price signs (EPS);
5.1.9 (viii) Payment terminals;
5.1.10 (ix) Thermal receipt printers;
5.1.11 (x) Attendant tag readers; and
Mention number of cameras
5.1.12 (xi) Close Circuit surveillance systems (CCTV); available
These components shall be evaluated for necessary
approvals based on their location of installation in
conjunction with the zone classification guidelines for
retail outlets and accordingly each of these components
5.1.13 is described briefly in Annexure II.
5.2.0 5.2 Installation of Automation Components:
(i) The components installed in Zone-0 and Zone-1
shall be certified for use by competent certifying
5.2.1 agencies;
(ii) The integrity of the dispenser shall remain intact,
while adding additional cables for communication, as
well as power supply to OPT or printer and similar
5.2.2 devices;
(iii)The installation of auto tank gauging equipment
probe, shall be carried out in compliance to relevant
standards, using safe arrangement for joining of the
5.2.3 cable at the tank manhole area;
(iv) The height of pedestals used for installing, printers,
outdoor payment terminals and similar equipments shall
not be less than 1.2 mtrs. from the base frame of the
5.2.4 dispensing unit; and
(v) The integration of automation components and its Check and verify installation
installation shall be done under the supervision of report
5.2.5 qualified and trained personnel
6.0.0 6.0 OPERATING PROCEDURES:
6.1.0 6.1 General:
(i) Operating personnel shall possess adequate Ask questions to RO
knowledge and experience of handling MS or HSD to personell about the product
6.1.1 ensure safe and efficient functioning.
(ii) Dos and don’ts in consonance with point no. 12.2 of Check and verify installation
6.1.2 this Schedule shall be prominently displayed; of boards
(iii) Action in the event of emergency shall be clearly Check and verify installation
established, understood and displayed prominently; of boards
6.1.3 and

6.1.4 (iv) The following are the critical activities, namely: -

6.1.5 (a) Decantation;
6.1.6 (b) Management of the forecourt or fueling area; and
TSM to check Retention
samples availability to be
checked and also DSSR to
6.1.7 (c) Sampling. be checked
6.2.0 6.2 Decantation of Tank Lorries:
6.2.1 On receipt of tank lorry from the supply point,
dealer or his authorized representatives shall check the
supply point documents with respect to seal numbers,
number of compartments and quantity or product
contained therein and the unloading operations shall be
done in presence of the authorised personnel of retail
outlet and tank truck crew and the following precaution
6.2.1 shall be followed up, namely: -
(i) During unloading of the product from the tank truck
to the bulk storage vessels, the tank truck shall be
6.2.2 parked in the identified space;
(ii) Dispensing fuel to motor vehicles, shall be
suspended during the period of unloading of fuel, from
6.2.3 tank truck to the storage tanks;
(iii) Operations shall be suspended during the period of
evacuation of product from storage tank for
6.2.4 maintenance and testing;
(iv) MS or HSD shall not be filled in the fuel tank while
6.2.5 the engine of the vehicle is running; and
(v) The operating procedures shall be displayed for the
6.2.6 unloading of tank truck.
The safety checklist for tank lorry decantation should be
6.2.7 as per Annexure VII.
The procedure for stock receipt and tank lorry
discharge is given in
6.2.8 annexure – V
After decanting the product into the tank, at least 50
liters of product
should be dispensed through the pump before taking
sample from the
pump nozzle for ascertaining the density of the product
in the storage tank after receipt. The density at 15 Deg.
Cel. thus ascertained should be recorded in the density
6.2.9 register.
6.2 Refueling: TSM to fill
6.2.10 (i) Guide the vehicle to the designated position;
(ii) Vehicle should not be left unattended during
6.2.11 refueling;

(iii) Sources of ignition, such as pilot lights, electrical

devices or appliances or gadgets and engines shall be
6.2.12 turned off before dispensing of fuel to the vehicle; and
(iv) Riders or pillion shall dismount before the
6.2.13 commencement of refueling.
Delivery Sales Person must show zero setting to the
motorist before
6.2.14 commencing delivery.
6.2.15 Deliver product to customer as required .
After completion of delivery, remove nozzle and place it
6.2.16 on the Pump boot.
6.2.17 Position the next vehicle and repeat all steps as above.
At the end of the day’s work, ensure that valves are
closed, hoses are
properly stowed and electrical equipment is switched
6.2.18 off.
Always guide all vehicles entering into the retail outlets
6.2.19 to designated area for refueling.
Important operational activities shall be logged and
records of such
activities highlighting receipt, inventory, level, pressure,
temperature,
6.2.20 equipment running etc shall be maintained.
6.3.0 6.3 Handling of Fuel Samples: TSM to fill

6.3.1 (i) The samples shall be taken in approved containers;

(ii) The samples shall be stored safely in the

6.3.2 designated area which is not used for any other activity;
(iii)For class A product, total storage in sample
6.3.3 containers shall not exceed 30 litres; and
(iv) The samples shall not be poured back directly to
the storage tank and the samples shall be collected in a
separate receptacle for each product and transferred to
storage tank through a container which is bonded to
6.3.4 tank.
7.0.0 7.0 INSPECTION AND AUDITS:
(i) A well-designed system of periodic inspection of all ECRA to be checked
facilities shall be ensured to maintain it in safe operable
condition and checklist shall cover conformity with the
design intention, operating and maintenance
procedures, preventive measure and protection
7.0.1 systems and safety practices;
(ii) Safety audit should be undertaken as per format Covered in safety audit
provided in Annexure -V & certificate of fitness
declaring integrity with respect to equipment, facilities,
operations & safety procedures shall be accordingly
7.0.2 issued;
(iii)Recommendations of the safety audit or inspections Process to be implemented
shall be complied in a time bound manner and records
7.0.3 maintained thereof;
(iv) The system of “permit to work” shall be established
for non-routine works and such works shall be
undertaken with full knowledge and approval by
7.0.4 authorised person;
To confirm DU AMC is taken
or not. Check for last DU
service report & mention
(v) Dispensing unit shall be tested, maintained, date. PM to be done
repaired and replaced as recommended by the quarterly. Check for latest
7.0.5 manufacturer and approved by the concerned authority; W&M certification
(vi) The Resistance to Earth shall be checked at least
once a year; and records maintained thereof. (To be
7.0.6 checked by licenced electrical contratcor)
(vii) The periodicity of inspections and audit shall
7.0.7 be as given below, namely: -
TYPE FREQUENCY AGENCY
To check for quarterly audit
Safety Inspection Weekly Operating report. To be
7.0.8 personnel followed/implemented
Safety Audit Yearly Company
authorized Person or
7.0.9 Agency
Electrical Audit Once in 3 years Company TBD
authorized Person or
7.0.10 Agency
The typical checklist for these inspections or audits are
provided in Annexure-III, Annexure-IV and Annexure-V
which shall be used as a guideline to develop
comprehensive checklists to check compliance and
also proper system to liquidate the non-complied points
7.0.11 with target dates.
8.0.0 8.0 MAINTENANCE:
8.1.0 8.1 GENERAL:
To include DU, Air
compressor, DTI, DG.
(i) A comprehensive maintenance system of all facilities Check for last service
8.1.1 shall be formulated for safe operable condition; reports for each equipment
(ii) Preventive maintenance schedules shall be drawn Check and mention date of
for all equipment, in accordance with manufacturer’s last service reports for each
recommendations, and established mandatory or equipment
recommendatory standards. records of all preventive
8.1.2 maintenance undertaken shall be maintained;
(iii) Repairs involving non-routine maintenance work, Check and mention date for
shall be carried out after issuance of work permit, as last work permit issued
per the procedure and format provided in Annexure – VI
8.1.3 (a) and VI (b).
(iv) The work permit shall be issued by company
authorized person or dealer or manager, at the retail
outlet, as per the class of activities detailed in
8.1.4 succeeding clauses (v) and (vi);
(v) Work Permits issued by dealer or manager or
8.1.5 company authorized person
The following activities involving maintenance of
operational area and office requires work permits to
be issued by dealer or manager or company
authorized person to contractor or his authorized
8.1.6 person, namely: -
All activities capable of producing a spark inside a
8.1.7 hazardous area.
8.1.8 (a) Access to a building or canopy roof;
8.1.9 (b) Access to a building canopy cavity;
8.1.10 Concrete cutting in the hazardous zone.
8.1.11 (c) Electrical switch board work;

8.1.12 (d) Excavation including forecourts up to 1meter depth;

8.1.14 (e) Forecourt surface repair;
(f) Water removal from underground tank through hand
8.1.14 pump;
(g) Repair of electrical and electronic equipments inside
hazardous area (operation of all electrical and
electronic instruments inside hazardous areas, unless
8.1.15 certified intrinsically safe);
8.1.16 (h) Promotional activities on forecourts;
(i) Signage, including canopy signage or lighting works;
8.1.17 and
8.1.18 (j) Replacement or installation of dispensing Units;
(vi) Work Permits issued by company authorized
8.1.9 personnel only:
The following activities involving maintenance of
Operational area and office requires work permits
to be issued by company authorized person to
8.1.20 contractor or his authorized person, namely: -
(a) Repair or rework or cleaning of the tanks and
8.1.21 pipeline work;
8.1.22 (b) Tank removal and decommissioning;
(c) Non-routine maintenance or replacement or major
8.1.23 electrical work within hazardous area;
8.1.24 (d) Entry in oxygen deficient or inert gas area;
8.1.25 (e) Pneumatic or hydrostatic pressure testing;
(f) Cleaning of oil interceptor, oil or water separator and
8.1.26 like other things;
(g) Hot work including but not limited to welding or
8.1.27 grinding or gas cutting;
8.1.28 (h) Demolition and revamping (remodeling);
(i) All activities capable of producing a spark inside a
8.1.29 hazardous area;
(j) Excavation including forecourts exceeding 1-meter
8.1.30 depth;
8.1.31 (k) Concrete cutting in the hazardous Zone; and
(l) Setting up of temporary equipment including product
recovery equipment e.g. compressor, water or sand
8.1.32 blasting equipment and like other things.
9.00 9 SAFETY EQUIPMENT:
(i) Each dispensing unit shall be provisioned with 2 no. Mention no. of extinguishers
ISI marked 9 kg DCP fire extinguishers placed near the available (locationwise)
island, but, at outlets with single dispensing unit, a
minimum of two no. ISI marked 9 kg DCP fire
9.0.1 extinguishers shall be provided;
(ii) Minimum 1 no. 4.5 kg CO2 fire extinguisher
conforming to IS: 2878 shall be available in each
9.0.2 electrical meter room;
(iii) Minimum 4 nos. sand buckets filled with dry sand
9.0.3 should be available;
(iv) All employees must be conversant with the safe Check and confirm training
handling of petroleum products and have first-hand report date
9.0.4 knowledge of fire fighting and emergency handling;
(v) Only insulated pliers or screw drivers, non-sparking Check and mention
9.0.5 tools and flameproof torch shall be used;
 (vi) Periodic tests shall be carried out by competent or Check and mention the date
authorized persons, as applicable and records shall be of last report
9.0.6 maintained;

(vii) Fire extinguishers are to be periodically tested and

9.0.7 maintained as per IS standard and OISD-STD-142.
(viii) The fire extinguishers are to be checked,
tested and maintained as per following schedule
9.0.8 and complying with IS standard, namely: -
9.0.9 (a) Visual check of the extinguisher : Daily
(b) Condition of DCP, Hose, Nozzle and safety clip :
9.0.10 Every month
9.0.11 (c) Weight checking of CO2 cartridge : Every Quarter
(d) Performance testing and DCP extinguisher : Every Check for last certificate and
9.0.12 Year validity
(e) Pressure testing of extinguisher : As per IS 15683 Check for last certificate and
9.0.13 (currently 5 years) validity alongwith year of
10.00 10.0 EMERGENCY PLAN AND PROCEDURE:
(i) A comprehensive ERDMP shall be developed in
accordance to the Petroleum and Natural Gas
Regulatory Board (Codes of Practices for Emergency
Response and Disaster Management Plan (ERDMP))
Regulations, 2010 and the copies of the ERDMP shall
10.0.1 be available to all concerned personnel;
(ii) Provision of minimum 2 points for emergency
10.0.2 shutdown shall be maintained;
(iii) The operating company having control shall
draw an operational emergency plan incorporating
10.0.3 the following, namely: -
10.0.4 (a) Major failure of fittings resulting in spillage;
10.0.5 (b) Accidents or other emergencies;
10.0.6 (c) Electrical Emergencies;
10.0.7 (d) Civil emergencies; and
(e) Any other risk arising from the existence or
10.0.8 operation.
The above emergency plan shall be disseminated
amongst all personnel involved to ensure that they
10.0.9 understand their roles and responsibilities;

(iv) The retail outlet in-charge shall maintain close

10.0.10 liaison with Fire Service, Police and District Authorities;
(v) Important telephone numbers for emergency use
10.0.11 shall be displayed prominently;
(vi) Means of communication shall be always at the
10.0.12 disposal of the In charge of the retail outlet;
(vii) Emergency action plan should be tested with mock
10.0.13 drill at least once a year.
(viii) First aid kit shall contain items to handle possible
emergencies as per Rules applicable to factories in the
10.0.14 concerned State for such purpose; and
(ix) Electrical shock treatment chart written in bilingual
(English and local languages) and RO attendants shall
be given training on how to treat an electrocuted person
10.0.15 before help from a doctor is available.
11.0 COMPETENCE, ASSURANCE AND
11.0.0 ASSESSMENT:
11.1 The objective is to provide understanding of all
the facets of dispensing activities including
operations, procedures, maintenance and hazards
of petroleum and the risks associated with handling
of the product and training shall ensure that the
jobs are performed in accordance with the laid
11.1.1 down procedures and practices, namely: -
(i) Every entity shall develop, implement, and maintain To check for last training
a written training plan to instruct all petroleum retail records and mention date of
11.1.2 outlet personnel with respect to the following, namely: - last record
(a) Carrying out the emergency procedures that relate
to their duties as set out in the procedure manual and
11.1.3 providing first aid;

(b) Permanent maintenance, operating, and supervisory

11.1.4 personnel with respect to the following, namely: -
11.1.5 (i) The basic operations carried out;
(ii) The characteristics and potential hazards of
11.1.6 dispensing station; and
(iii) The methods of carrying out their duties of
maintaining and operating the PRO as set out in the
manual of operating, maintenance and transfer
11.1.7 procedures;
(iv) Fire prevention, including familiarization with the
fire control plan, fire fighting, the potential causes of fire
or accident and the types, sizes, and likely
11.1.8 consequences of a fire or accident and
(v) Recognizing situations when it is necessary for the
person to obtain assistance in order to maintain the
11.1.8 security.
 11.2 Each oil company shall develop training To check for last training
module of their own which should include inter-alia report
11.2.0 of the following, namely: -
11.2.1 (a) Hazardous nature of product handled;
(b) Familiarization with operational procedures and
11.2.2 practices;
11.2.3 (c) Hands on experience on operation of equipment;
(d) Knowledge of emergency and manual shut down
11.2.4 systems;
11.2.5 (e) Immediate and effective isolation of any spill;
11.2.6 (f) Safety features and accident prevention;
11.2.7 (g) Fire fighting facilities, its upkeep and operation;
(h) Evacuation and safe egress of the vehicles in an
11.2.8 emergency;
11.2.9 (i) Housekeeping;
11.2.10 (j) Decantation;
11.2.11 (k) First aid;
11.2.12 (l) Dos and Don’ts; and
11.2.13 (m) Emergency plan or drills
11.3 Records for the training and refresher courses To check for records with
11.3.0 shall be maintained. attendance sheets
12.0.0 12.0 CUSTOMER SAFETY AND AWARENESS:
12.1.1 12.1.1 Display of important information:
(i) The particulars of license, emergency telephone nos.
of local fire service, police and marketing company
12.1.2 shall be conspicuously displayed; and
(ii) Suitable caution boards or pictographs shall be
displayed at areas where required as below:
a. Stop the engine before refueling
b. No Smoking
12.1.3 c. Non-use of Mobile Phone
12.2.0 12.2 DOs and DON’Ts during Refueling:
Dos:
12.2.1 Switch off the mobile phone
(i) Switch off the engine before commencement of
12.2.2 refueling;
(ii) Ensure that a 9 kg DCP fire extinguisher is available
12.2.3 near the dispenser; and
(iii) In case of any spill, overflow of product, fire or
smoke observed, press the “EMERGENCY STOP”
12.2.4 button on the dispenser.
12.2.5 DON’Ts:
(i) Do not start the engine or drive away the vehicle till
the filling nozzle has been disconnected from the filler
12.2.6 cap of the vehicle;
(ii) Do not refuel the vehicle during the period MS or
12.2.7 HSD is being decanted into the tank;
12.2.8 (iii) Do not smoke;
12.2.9 (iv) Do not use naked flame; and
12.2.10 (v) Do not operate mobile phones.
13.00 Other Observations
13.0.1 Water Test certificate shall be available
Noise limit test for diesel generator sets [upto 1000
KVA] under Enviroment protection act 1986 through a
competent Authority shall be available. Is DG set with
13.0.2 or without acoustic enclosure available?

First-Aid kit Fully stocked and shall be kept at an easily

accessible location with valid date of the medicines
13.0.3
 PART B - SAFETY AUDIT CHECKLIST (ANNEX. V)
Sr. Check Point Compliance
Item Observation Recommendation / Remark Action by
No. by (date)
1.00 Statutory Requirements
Check and mention
1.10
Is CCOE License and Drawing at the site available? availability
1.1.1 Validity and date of renewal Mention dates
1.20 Does the drawing correctly reflect existing facilities? Check and mention
Are safety message like Telephone. No., Police, Fire Check and mention
brigade, Hospital, Ambulance, Local civic authorities availability
1.30 (DM/SDM), Nearby ROs, Local Electircal Board and no
smoking, T/L under decantation and explosive licence
No. displayed?
Check and mention
1.40 Is extract of Petroleum rules exhibited?
availability
Is 2 No. of DCP types (9 Kg fire extinguishers per Check and mention
1.50
dispenser (as applicable) provided? availability
1.5.1
Mention Last. Date of charging of each fire extinguisher
Are fire buckets (9 ltr. Capacity) having round bottom Check and mention
1.60
(max 10 nos.) and Lid & cover contain dry sand? availability (locationwise)
Last date of Weights and Measure verification for Check and mention
1.70
measuring can and Dispensing Unit
2.00 General:
Are the good housekeeping practices (e.g. provision of Check and mention -
dustbin, garbage disposal or cotton waste disposal, Drainage should clean and
2.10
cleaning of drainage) being observed? (Only metal garbage is collected at once
dustbin to be available) place
3.00 Tanks:
3.10 Is the dip rod floating? Check and mention
Are the fill pipe threads corresponding to the standard Check and mention
3.20 size 75 mm diameter as carried by tank lorries calling at
the site?
3.30 Is the vent pipe located as per the approved drawing? Check and mention
3.40 Is the wire gauge of the vent cap: Check and mention
(a) Missing?
(b) Clogged?
3.50 Is the manhole chamber free of: Check and mention
(a) Rubbish (i.e. cotton waste or rags and like other
rubbish)
(b) Oil Spillage
3.60 Are tank curb walls or pipe railings in good condition? Check and mention
Are lorry discharge points distinctively painted as per Check and mention
3.70
our standard?
3.80 Are the following securely closed:
(a) Lorry discharge points?
(b) Dip pipe?
Are sand buckets and fire extinguishers positioned near Check and mention
3.90
the T/L during T/L unloading?
Is bonding wire connected while decanting the tank Check for 6 Sq.mm (min 4
3.10 Sq.mm) multistrand wire
lorry?
availability with insulated
Is sand filled upto TOP of the tank?(for tanks in earth Check and mention
3.11
pit, away from driveway)
4.00 Dispensing Pumps:
4.10 Are the pumps: Check and mention
4.10.1 (a) Clean?
4.10.2 (b) Leaky?
4.20 Are the electric motors properly earthed? Check and mention
4.20.1 (a) Located as per the drawing?
4.20.2 (b) Easily accessible?
4.30 Is there any loose wiring in the pump? Check and mention
4.40 Are flameproof boxes closed properly? Check and mention
Is dry sand filled in the gap below pump in pump Check and mention
4.50
pedestal?
5.00 Building and other facilities:
Are any other flammable materials like LPG cylinders, Check and mention
5.10 cardboard cartons and like other flammable materials.,
are stored in the generator room?
Whether generator room properly ventilated, clean and Check and mention
5.20
dry?
6.00 Electrical:
6.10 Is the electrical system as per our standard? Check and mention
6.20 Is there any loose wiring in the switch board? Check and mention
6.30 Is the earthing provided as per new standards? Check and mention
6.40 Are the light fixtures in good condition? Check and mention
6.50 Are the cables with FLP glands fitted to pumps? Check and mention
6.60 Are all the equipments a labeled? Check and mention
6.70 Are all the cable or wire terminations tightened? Check and mention
6.80 Is there any dirt or dust inside the electrical panels? Check and mention
Are all spare cable entry holes in all electrical panels Check and mention
6.90
blocked?
All panel doors are earthed with flexible braided Check and mention
6.10
connection?
Are all electrical equipments earthed as per Check and mention
6.11
recommendations?
6.12 Are Neutral point of transformer and DG set earthed? Check and mention
The lightning or surge arrestors are in place and in
6.13
working condition and are connected to earth?
Is the insulation resistance of each feeder is more than
6.14
1 Mega Ohm?
Is the voltage between the neutral and earth limited to
6.15
3V?
Is the electrical room maintained clean, free from water Check and mention
6.16
accumulation?
Is there any undue heating in any parts of any Check and mention
6.17
equipment?
Is the shock treatment chart is available in electrical Check and mention
6.18 room and all concerned persons are trained on the
treatment procedures?
Are the earth pits available regularly maintained, Check and mention
6.19
painted, labeled & earmarked
7.00 Tank Lorry:(if T/L available during audit)
Is the earth wire connected properly during Check and mention
7.10
decantation?
7.20 Is fire extinguisher available? Check and mention
7.30 Is the fire extinguisher kept accessible? Check and mention
Is PCVO (Public Carrier Vehicle Operator) crew aware Check and mention
7.40
of fire fighting methods?
7.50 Is dip pipe kept closed while decanting? Check and mention
7.60 Is TT under decantation standalone board available? Check and mention
Is adequate light available at decantation area for night Check and mention
7.70
decantation?
Process : Branding (Primary and Secondary
8.00
Signages)
Are Products, Prices, signages displayed on the Check and mention
8.10
Totem?
8.20 Is the Entry Sign (With arrow) placed at the Ingress? Check and mention
Is entry sign pointing in correct direction, unbroken and Check and mention
8.30
clean?
8.40 Is the Product Signage shown on Dispenser? Check and mention
Product signage on dispenser matching with that on Check and mention
8.50
spreader and colour of hose?
Is the Exit Sign in good condition? Is the sign pointing Check and mention
8.60
in correct direction.
Is the Egress free of any undesirable set up or Check and mention
8.70
unauthorised structures?
Is the No entry sign placed the opposite side of the exit Check and mention
8.80
sign.
8.90 Is Ingress free of obstacles and potholes? Check and mention
Is the driveway surface properly laid out and free of Check and mention
8.10
potholes, loose stones and litter?
Is the forecourt surface evenly laid out and free of litter, Check and mention
8.11
grime, oil stains and wet fuel?
9.00 Health, Safety & Environment
Check and mention
Is Helmet & Rubber Gloves (min 1), ISI marked Rubber
9.10
mat (min. 3mm thk) available in Eletcrical room?
Are min. of two Assembly points marked for case of Check and mention
9.20
emergency?
Are Assembly point direction signages available at all Check and mention
9.30
vantage points at the RO?
9.40 Is emergency siren/hooter available? Check and mention
9.50 Is Level -1 mock drill done & records available? Check and mention
Check and mention
Is Mutual Aid Agreement with nearby ROS and
9.60
Industries at the time of Emergency is available at RO?
9.70 Is HSE Policy available at RO? Check and mention
10.00 Other

Divisional Engineer - Ops/Divisional Engineer - Complaince

Signature Franchisee Signature & Stamp

Name: Name: