E11R Door Phone Admin Guide

About This Manual

Thank you for choosing Akuvox’s E11R door phone. This manual is intended for end users, who need to properly configure the door
phone. This manual is applicable to 111.31.XXX.XXX version, and it provides an overview of the most essential functions and
features of the product. Please visit Akuvox forum or consult technical support for any new information or latest firmware.

Note: Please refer to universal abbreviation form in the end of manual when meet any abbreviation letter.
 Content
1. Product Overview ............................................................................................................................................................................ 1
1.1. Product Description .................................................................................................................................................................. 1
1.2. Connector Introduction ............................................................................................................................................................. 2
1.3. LED Status Information ............................................................................................................................................................ 3
2. Daily Use .......................................................................................................................................................................................... 4
2.1. Making a Call ........................................................................................................................................................................... 4
2.2. Receiving a Call ....................................................................................................................................................................... 4
2.3. Unlock ...................................................................................................................................................................................... 5
2.3.1. Unlock by RF Card ......................................................................................................................................................... 5
2.3.2. Unlock by DTMF Codes .................................................................................................................................................. 5
3. Basic Features ................................................................................................................................................................................. 6
3.1. Access the website setting ....................................................................................................................................................... 6
3.1.1. IP Announcement............................................................................................................................................................ 6
3.1.2. Access the device website .............................................................................................................................................. 6
3.2. Password Modification ............................................................................................................................................................. 7
3.2.1. Modify the web password ............................................................................................................................................... 7
3.3. Phone Configuration ................................................................................................................................................................ 7
3.3.1. Language ........................................................................................................................................................................ 7
3.3.2. Network Setting .............................................................................................................................................................. 8
3.3.3. Sound ............................................................................................................................................................................. 9
3.3.4. Chime bell ..................................................................................................................................................................... 10
3.4. Intercom Call .......................................................................................................................................................................... 10
3.4.1. Direct IP Call ................................................................................................................................................................. 10
3.4.2. SIP Call ......................................................................................................................................................................... 11
3.4.3. .Auto Answer ................................................................................................................................................................. 14
3.4.4. Web Call ....................................................................................................................................................................... 14
3.4.5. No Answer Call ............................................................................................................................................................. 15
3.5. Security .................................................................................................................................................................................. 15
3.5.1. Live view ....................................................................................................................................................................... 15
3.5.2. RTSP ............................................................................................................................................................................ 16
3.5.3. Onvif ............................................................................................................................................................................. 16
3.6. Access Control ....................................................................................................................................................................... 17
3.6.1. Relay ............................................................................................................................................................................. 17
 3.6.2. Unlock via DTMF code ................................................................................................................................................. 18
3.6.3. Unlock via RF Card(Optional) ....................................................................................................................................... 18
3.6.4. Unlock via HTTP command .......................................................................................................................................... 19
3.6.5. Unlock via Exit Button ................................................................................................................................................... 20
3.6.6. Wiegand ........................................................................................................................................................................ 21
3.7. Reboot.................................................................................................................................................................................... 21
3.8. Reset ...................................................................................................................................................................................... 22
4. Advanced Features ....................................................................................................................................................................... 23
4.1. Phone Configuration .............................................................................................................................................................. 23
4.1.1. LED ............................................................................................................................................................................... 23
4.1.2. IR LED .......................................................................................................................................................................... 24
4.2. Intercom ................................................................................................................................................................................. 25
4.2.1. Call Time Related ......................................................................................................................................................... 25
4.2.2. Return Code When Refuse ........................................................................................................................................... 25
4.2.3. Sip Call Related ............................................................................................................................................................ 25
4.2.4. Codec ........................................................................................................................................................................... 26
4.2.5. Session Timer ............................................................................................................................................................... 28
 4.2.6. Encryption ..................................................................................................................................................................... 28
4.2.7. NAT ............................................................................................................................................................................... 28
4.2.8. User Agent .................................................................................................................................................................... 29
4.3. Access Control ....................................................................................................................................................................... 30
4.3.1. Web Relay .................................................................................................................................................................... 30
4.4. Security .................................................................................................................................................................................. 31
4.4.1. Anti-alarm ...................................................................................................................................................................... 31
4.4.2. Motion ........................................................................................................................................................................... 31
4.4.3. Action ............................................................................................................................................................................ 32
4.5. Upgrade ................................................................................................................................................................................. 35
4.5.1. Web Upgrade ................................................................................................................................................................ 35
4.5.2. Backup config file .......................................................................................................................................................... 35
4.6. Log ......................................................................................................................................................................................... 36
4.6.1. Call Log ......................................................................................................................................................................... 36
4.6.2. Door Log ....................................................................................................................................................................... 36
4.6.3. System Log ................................................................................................................................................................... 37
4.6.4. PCAP ............................................................................................................................................................................ 37
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1. Product Overview
1.1. Product Description

Akuvox E11R is a SIP-compliant, hands-free one button video

outdoor phone. It can be connected with Akuvox indoor monitors for
remote access controlling and monitoring. Users can communicate
with visitors via audio and video calls, and unlock the door if they
need. Users can also use RFID cards to unlock the door. It is
applicable in villas, offices and so on.

Figure 1.1 Product Description

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1.2. Connector Introduction

Ethernet(POE): Ethernet (POE) connector which can provide both

power and network connection.
12V/GND: External power supply terminal if POE connector is not
available. Figure 1.2.1 Connector Introduction

WG_D0/WG_D1: Wiegand terminal.

DOORA/B: Trigger signal input terminal.
RelayA/B (NO/COM/NC): Relay control terminal.
Note: The general door phone interface diagram is only for
reference.

Figure 1.2-2 General interface

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1.3. LED Status Information

LED Status Description

Blue Always on Normal status
Flashing Calling
Red Flashing Network is unavailable
Green Always on Talking on a call
Flashing Receiving a call
Pink Flashing Upgrading

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2. Daily Use
2.1. Making a Call

Press the call button to call out the predefined number or IP

address and if LED turns green, it means the call has been
answered.

2.2. Receiving a Call

Users can use IP phone or indoor monitor to call E11R and E11R
will answer it automatically by default. If auto answer is disabled,
pressing call button to answer the incoming call.

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2.3. Unlock

2.3.1. Unlock by RF Card

Place the predefined user cards in RFID card reader to unlock.

Under normal conditions, E11R will announce “The door is now
opened”. Both 13.56MHz and 125KHz RFID cards are supported
on E11R.

2.3.2. Unlock by DTMF Codes

Users can press the predefined DTMF code from an answer unit to
remotely unlock the door during the call. Users will also hear “The
door is now opened.”

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3. Basic Features
3.1. Access the website setting

3.1.1. IP Announcement

While E11R starts up normally, hold the call button for several
seconds after the Status LED turns blue, voice system will enter IP
announcement mode. In IP announcement mode, the IP address
will be announced periodically and “IP 0.0.0.0” would be announced
if no IP address is gained. Press Call Button again to quit the
announcement mode.

3.1.2. Access the device website

Open a web browser, and access the corresponding IP address.

Enter the default user name and password to login. The default
administrator’s user name and password are shown as below:
Figure 3.1.2 Access the device website

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User Name: admin

Password: admin
Note: The recommended browser is Google Chrome.

3.2. Password Modification

3.2.1. Modify the web password

Go to Security - Basic to modify password for webpage.

To modify password for “admin” or “user” account.

Figure 3.2.1 Modify the web password

3.3. Phone Configuration

3.3.1. Language

Go to Phone - Time/Lang to select language for webpage.

Figure 3.3.1 Language

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3.3.2. Network Setting

Go to Network - Basic, dynamically or statically to obtain address.

3.3.2.1. DHCP

E11R uses DHCP by default, it will get IP address, Subnet Mask, Figure 3.3.2.1 DHCP mode

Default Gateway and DNS server address from DHCP server

automatically.

3.3.2.2. Static IP

If selected, you could manually set IP address, Subnet Mask,

Default Gateway and DNS server. The figure 3.3.2.2 shows static
IP setting. Figure 3.3.2.2 Static IP mode

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3.3.3. Sound

Go to Phone - Voice to configure volume and upload tone file.

Mic Volume: To configure microphone volume.
Speaker Volume: To configure speaker volume.
Open Door Warning: Disable it, and users will not hear the prompt
voice when the door is opened.
IP Announcement: To configure the valid time when IP
Announcement is available and the loop time of IP Announcement.
RingBack Upload: To upload the ring back tone by users
themselves.
Opendoor Tone Upload: To upload the opendoor tone by users
Figure 3.3.3 Sound
themselves.

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3.3.4. Chime bell

The chime bell is used to amplify the ringtone volume and help
users not miss the call.
Go to Web-Intercom-Basic-Chime Bell to configure it. Figure 3.3.4-Chime bell

Choose Relay A or Relay B then when the relay is triggered, the bell
will ring with the call established for better sound amplification.

3.4. Intercom Call

3.4.1. Direct IP Call

Figure 3.4.1-1 Direct IP call
Go to Phone - Call Feature to enable the direct IP call for door
phones first.
Then, go to Intercom - Basic to configure the IP address of the
destination(E.g. IP address 192.168.1.100). It supports up to 8 lines
simultaneously.
Figure 3.4.1-2 Push Button Number

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After all, press the push button to make direct IP call.

3.4.2. SIP Call

SIP calls which use SIP numbers to make or receive calls should be
supported by SIP server. Users need to register accounts and fill
SIP feature parameters before using it.
Go to Account - Basic to configure SIP account and SIP server for
door phones first.

3.4.2.1. SIP Account

Status: To display register result.

Account: To switch the account to be configured. E11R supports 2
SIP accounts.
Account Active: To enable the account, it is disabled by default.
Figure 3.4.2.1 SIP account
Display Label: To configure label displayed on the phone’s LCD
screen.
Display Name: To configure name sent to the other call party for

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displaying.
Register Name: To enter extension number which users want and
the number is allocated by SIP server.
User Name: To enter user name of the extension.
Password: To enter password for the extension.

SIP Server 1&2

Server IP 1: To enter SIP server’s IP address or URL.

Server IP 2: To display and configure secondary SIP server
settings. This is for redundancy, if registering to primary SIP server Figure 3.4.2.2 SIP server 1&2

fails, the phone will go to secondary SIP server for registering.

Registration Period: The registration will expire after registration
period, the phone will re-register automatically within registration
period.

3.4.2.2. Outbound Proxy Server

An outbound proxy server is used to receive all initiating request

Figure 3.4.2.3 Outbound proxy server

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messages and route them to the designated SIP server.

3.4.2.3. Transport Type

To display and configure transport type for SIP message.

There are 4 transport types in total.
l UDP: UDP is an unreliable but very efficient transport layer
protocol.
l TCP: Reliable but less-efficient transport layer protocol. Figure 3.4.2.4 Transport type

l TLS: Secured and reliable transport layer protocol.

l DNS-SRV: DNS record for specifying the location of services.

3.4.2.4. NAT

To display and configure NAT settings.

l STUN: Short for session traversal utilities for NAT, a solution to
solve NAT issues. Figure 3.4.2.5 NAT

Note: By default, NAT is disabled.

After all, press the push button to make direct IP call.

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3.4.3. .Auto Answer

Figure 3.4.3-1 Auto answer for sip calls

Go to Account - Advanced to enable auto answer feature for SIP

Figure 3.4.3-2 Auto answer for direct IP calls
calls.
Go to Phone - Call Feature to enable auto answer feature for direct
IP calls.
Auto Answer Delay: To configure delay time before an incoming
call is automatically answered.
Figure 3.4.3-3 Auto answer options’ parameters
Auto Answer Mode: To set video or audio mode for auto answer
by default.
Then incoming calls will be answered automatically.

3.4.4. Web Call

Go to Intercom - Basic to dial out or answer incoming calls from Figure 3.4.4 Web call

website.

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3.4.5. No Answer Call

Go to Intercom - Basic to configure.

No Answer Call: If enabled, E11R will call to No Answer Call1 and
No Answer Call2 in sequence automatically when push button call Figure 3.4.5- No Answer Call

is not answered over timeout(30s by default).

3.5. Security

3.5.1. Live view

Go to Intercom - Live Stream to check the real-time video from

E11R.
In addition, user also can check the real-time picture via URL:
http://IP_address:8080/picture.jpg.

Figure 3.5.1 Live view

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3.5.2. RTSP

E11R supports RTSP stream, go to Intercom - RTSP to enable or

disable RTSP server. The URL for RTSP stream is:
rtsp://IP_address/live/ch00_0. Figure 3.5.2 RTSP

3.5.3. Onvif

E11R supports ONVIF protocol, which means E11R’s camera can

be searched by other devices, like NVR, which supports ONVIF
Figure 3.5.3 ONVIF
protocol as well.
Go to Intercom - ONVIF to configure ONVIF Mode and its
username and password.
Switching ONVIF Mode to Undiscoverable means that User must
program ONVIF’s URL manually.
The ONVIF’s URL is:
http://IP_address:8090/onvif/device_service.

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3.6. Access Control

3.6.1. Relay

Go to Intercom - Relay to configure relay settings.

There are three terminals of relay: NO, NC and COM. NO stands
for normally open contact while NC stands for normally closed
contact.
Relay ID: E11R supports two relays, user can configure them
respectively.
Relay Type: Default state means NC and COM are normally closed,
while Invert state means NC and COM are normally opened.
Figure 3.6.1 Relay
Relay Delay: To configure the duration of opened relay. Over the
value, the relay would be closed again.
Relay Status: While the relay is triggered, the statues will be
switched. When COM connects to NC, the status is Low.
Note: Relay operates a switch and does not deliver power, so user
should prepare power adapter for external devices which connects

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to relay.

3.6.2. Unlock via DTMF code

Users can press the predefined DTMF code from an answer unit to
remotely unlock the door during the call. Users will also hear “The
door is now opened.”
Go to Intercom - Relay to configure DTMF code parameters.
DTMF Option: To select digit of DTMF code, E11R support
maximum 4 digits DTMF code.
DTMF&Multiple DTMF: To configure DTMF code for remote
unlocking.

3.6.3. Unlock via RF Card(Optional)

Go to Intercom - Card setting setting to manage card access

Figure 3.6.3-1 Import/Export Card Data
system.
Import/Export Card Data
E11R supports import or export the card data file, which is

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convenient for administrator to deal with a large number of cards.

The maximum card data file is 200K which is around 500 cards.
Note: Please consult administrator for the .xml format RFID cards
template file.
Obtain and Add Card
l Switch card status to “Card Issuing” and click “Apply;”
l Place card on the card reader area and click “Obtain;”
l Name card, choose which door users want to open and the
valid day and time;
l Click “Add” to add it into list.
Valid card information will be shown in the list. Administrator could
delete one card’s access permission or empty all the list.
Note: Remember to set Card Status back to “Normal” after adding
cards.

3.6.4. Unlock via HTTP command

Users can use a URL to remote unlock the door.

Figure 3.6.3-2 RFID cards in website

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Go to Intercom - Relay to configure.

Switch: Enable this function. Disable by default.
UserName&Password: Users can setup the username and
password for HTTP unlock.
URL format: Figure 3.6.4 Unlock via HTTP command

http://IP_address/fcgi/do?action=OpenDoor&UserName=&Pas
sword=&DoorNum=1.

3.6.5. Unlock via Exit Button

Go to Intercom - Input to configure input settings.

E11R supports two input triggers “Input A/B(DOOR A/B).”
Input Service: To enable or disable input trigger service.
Trigger Option: To choose open circuit trigger or closed circuit
trigger. “Low” means that connection between door terminal and
Figure 3.6.5 Unlock via exit button
GND is closed, while “High” means the connection is opened.
Door status: To show the status of input signal.

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3.6.6. Wiegand

Using this feature to integrate with some wiegand access control.

E11R can be used as wiegand input or output.
Go to Intercom - Advanced to configure.
Wiegand Type: Support Wiegand 26 or 34. The different number Figure 3.6.6 Wiegand

means different bits.

Wiegand Mode: Input or output. Typically, when users select input,
E11R will receive the data from wiegand port. We generally connect
the wiegand input device, such as the wiegand card reader. Or
E11R can be used as output, it is generally used to connect the
third-party access control, and E11R sends the data as wiegand
signal, and then transfer to the access control module.

3.7. Reboot

Go to Upgrade - Basic, users can reboot the phone. Figure 3.7 Reboot

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3.8. Reset

Go to Upgrade - Basic, user can reset the phone to factory

Figure 3.8 Reset in website
settings.

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4. Advanced Features
4.1. Phone Configuration

4.1.1. LED

Go to Intercom - LED Setting to configure the LED status.

To setup the LED lighting mode.
State: There is five states: Normal, Offline, Calling, Talking and
Receiving.
Color Off: The default status is OFF. Figure 4.1.1-1 LED

Color On: It can support three color: Red,Green,Blue.

Blink Mode: To setup the different blink frequency.
LED Control:
Use Http URL to remote control the LED status.
Figure 4.1.1-2 LED
Http format:
http://PhoneIP/fcgi/do?action=LedAction&State=1&Color=1&
Mode=2500

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Status: 1=Idle; 2=OffLine; 3=Calling; 4=Talking; 5=Receiving;

Color: 1=Green; 2=Blue; 3=Red; Mode: 0=Always On;
1=Always Off; 500/1000/1500/2000/25000/3000

4.1.2. IR LED

Go to Intercom - Advanced to configure.

Photoresistor: The setting is for night vision, when the surrounding
of E11R is very dark, infrared LED will turn on and E11R will turn to
night mode. Figure 4.1.2 IR LED

Photoresistor value relates to light intensity and larger value means

that light intensity is smaller.
Users can configure the upper and lower bound and when
photoresistor value is larger than upper bound, infrared LED will
turn on. As contrast, when photoresistor value is smaller than lower
bound, infrared LED will turn off and device turns to normal mode.

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4.2. Intercom

4.2.1. Call Time Related

Go to Intercom - Basic to configure.

Max Call Time: To configure the max call time.
Dial In Time: To configure the max incoming dial time, available
Figure 4.2.1 Call time related
when auto answer is disabled.
Dial Out Time: To configure the max no answer call time.

4.2.2. Return Code When Refuse

Go to Phone - Call Feature to configure.

Return Code When Refuse: Allows users to assign specific code
as return code to SIP server when an incoming call is rejected. Figure 4.2.2 Return code when refuse

4.2.3. Sip Call Related

Go to Account - Advanced to configure the SIP call related.

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Max Local SIP Port: To configure maximum local SIP port for
designated SIP account.
Min Local SIP Port: To configure maximum local SIP port for
designated SIP account.
Caller ID Header: To choose Caller ID Header format.
Anonymous Call: If enabled, E11R will block its information when
Figure 4.2.3 SIP call related
calling out.
Anonymous Call Rejection: If enabled, calls who block their
information will be screened out.
Missed Call Log: If enabled, any missed call will be recorded into
call log.
Prevent Hacking: If enabled, it will prevent SIP message from
hacking.

4.2.4. Codec

Go to Account - Advanced to configure SIP call related codec.

Sip Account: To choose which account to configure.

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Audio Codec: E11R supports four audio codecs: PCMA, PCMU,

G729, G722. Different audio codecs require different bandwidth,
users can enable/disable them according to different network
environment.
Note: Bandwidth consumption and sample rates are as below:
Codec Bandwidth Sample Rates
PCMA 64kbit/s 8kHz
PCMU 64kbit/s 8kHz
G729 8kbit/s 8kHz
G722 64kbit/s 16kHz Figure 4.2.4-1 SIP call related codec

Video Codec: E11R supports H.264 standard, which provides

better video quality at substantially lower bit rates than previous
standards.
Figure 4.2.4-2 Video codec setting
Codec Resolution: E11R supports four resolutions: QCIF, CIF,
VGA, 4CIF and 720P.
Figure 4.2.4-2 Multicast related codec
Codec Bitrate: To configure bit rates of video stream.
Codec Payload: To configure RTP audio video profile.

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Multicast codec ： Go to Phone - Call Feature to configure

multicast related codec.

4.2.5. Session Timer

Go to Account - Advanced to configure.

If enabled, the on going call will be disconnected automatically once
Figure 4.2.5 Session timer

the session expired unless it’s been refreshed by UAC or UAS.

4.2.6. Encryption

Go to the path Account - Advanced If enabled, voice will be

Figure 4.2.6 Encryption
encrypted.

4.2.7. NAT

Go to Account - Advanced to display NAT related settings. Figure 4.2.7 NAT

UDP Keep Alive message: If enabled, IP phone will send UDP

keep-alive message periodically to router to keep NAT port alive.

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UDP Alive Msg Interval: Keep alive message interval.

Rport: Remote port, if enabled, it will add remote port into outgoing
SIP message for designated account.

4.2.8. User Agent

Go to Account - Advanced to configure. One can customize user

agent field in the SIP message. if user agent is set to specific value,
users can see the information from PCAP. If user agent is blank, by Figure 4.2.8 User Agent

default, users can see the company name “Akuvox”, model number
and firmware version from PCAP.

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4.3. Access Control

4.3.1. Web Relay

E11R supports extra web relay. Figure 4.3.1-1 Web relay

Go to Phone - WebRelay to configure.

Type: Connect web relay and choose the type.
IP Address: Enter web relay IP address.
User Name: It is an authentication for connecting web relay.
Password: It is an authentication for connecting web relay.
Web Relay Action: Web relay action is used to trigger the web
relay. The action URL is provided by web relay vendor.
Web Relay Key: If the DTMF keys are same with the local relay,
the web relay will be open with local relay. But if there are different,
the web relay is invalid. Figure 4.3.1-2 Web relay action settings

Web Relay Extension: The web relay can only receive the DTMF
signal from the corresponding extension number.

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Note: Users can modify username and password in web relay

website.

4.4. Security

4.4.1. Anti-alarm

Go to Intercom - Advanced to configure.

Tamper Alarm: E11R integrates internal gravity sensor for the own Figure 4.4.1 Anti-alarm

security, and after enabling tamper alarm, if the gravity of E11R

changes dramatically, the phone will alarm. Gravity sensor
threshold stands for sensitivity of sensor.

4.4.2. Motion

E11R supports motion detection, go to Intercom - Motion to

configure detection parameter.
Figure 4.4.2 Motion
Motion Detection: To enable or disable Motion Detection.

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Motion Delay: To configure minimum time gap between two

snapshot.
Motion Detect Time Setting: To make Motion Detect Time for a
whole week.

4.4.3. Action

E11R supports to send notifications, snapshots via email and ftp

transfer method, or calls via sip call method, when trigger specific
actions.

4.4.3.1. Action Parameters

Go to Intercom - Action to set action receiver.

Email Notification
Sender’s email address: To configure email address of sender.
Receiver’s email address: To configure email address of receiver.
SMTP server address: To configure SMTP server address of Figure 4.4.3.1-1 Email notification parameters

sender.

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SMTP user name: To configure user namer of SMTP service

(usually it is same with sender’s email address).
SMTP password: To configure password of SMTP service (usually
it is the same with the password of sender’s email).
Email subject: To configure subject of email.
Figure 4.4.3.1-2 FTP notification parameters
Email content: To configure content of email.
Email Test: To test whether email notification is available.
FTP Notification
FTP Server: To configure URL of FTP server.
FTP User Name: To configure user name of FTP server. Figure 4.4.3.1-3 SIP call notification parameters

FTP Password: To configure password of FTP server.

FTP Test: To test whether FTP notification is available.
SIP Notification
SIP Call Number: To configure sip call number.
SIP Call Name: To configure display name of E11R.

Three specific actions which will be triggered on E11R:

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4.4.3.2. Pushbutton Action

Go to Intercom - Basic to configure.

Action to execute: To choose suitable way to receive message or
Figure 4.4.3.2 Pushbutton Action
snapshot when dialing out.
HTTP URL: If you choose HTTP mode, enter the URL format:
http://http server IP address/any information.

4.4.3.3. Motion Triggered Action

Go to Intercom - Motion to configure.

Action to execute: To choose which action to execute after
Figure 4.4.3.3 Motion triggered action
triggering.

4.4.3.4. Input Interface Triggered Action

Go to Intercom - Input to configure.

Action to execute: To choose which action to execute after
triggering.

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Http URL: To configure URL, if HTTP action is chosen.

Action Delay: To configure after how long to execute to send out
notifications and trigger relay.
Open relay: To configure which relay to trigger.
Figure 4.4.3.4 Input interface triggered action

4.5. Upgrade

4.5.1. Web Upgrade

Go to Upgrade - Basic to do web upgrade.

Upgrade: Choose .rom firmware from your PC, then click “Submit”
Figure 4.5.1 Web upgrade
to update.

4.5.2. Backup config file

Go to Upgrade - Advanced to backup the config file.

Export Config File: To export current config file.
Figure 4.5.2 Backup config file
Others: To export current config file (Encrypted) or import new
config file.

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4.6. Log

4.6.1. Call Log

Go to Phone - Call Log, users can see a list of call which have Figure 4.6.1 Call log

dialed, received or missed. And users can delete calls from list.

4.6.2. Door Log

Go to Phone - Door Log, users can see a list of door log which
records card information and date.

Figure 4.6.2 Door log

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4.6.3. System Log

Go to Upgrade - Advanced to configure system log level and

Figure 4.6.3 System log
export system log file.
System log level: From level 0 to 7.The higher level means the
more specific system log is saved to a temporary file. It’s level 3 by
default.
Export Log: Click to export temporary system log file to local PC.

4.6.4. PCAP

Go to Upgrade - Advanced to start, stop packets capturing or to

export captured packet file. Figure 4.6.4 PCAP

Start: To start capturing all the packets file sent or received from
phone.
Stop: To stop capturing packets.

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ACS: Auto Configuration Server DNS-SRV: Service record in the Domain Name System
Admin Guide
Auto: Automatically FTP: File Transfer Protocol

AEC: Configurable Acoustic and Line Echo Cancelers GND: Ground

ACD: Automatic Call Distribution

Abbreviations
HTTP: Hypertext Transfer Protocol

Autop: Automatical Provisioning HTTPS: Hypertext Transfer Protocol Secure

AES: Advanced Encryption Standard IP: Internet Protocol

BLF: Busy Lamp Field ID: Identification

COM: Common IR: Infrared

CPE: Customer Premise Equipment LCD: Liquid Crystal Display

CWMP: CPE WAN Management Protocol LED: Light Emitting Diode

DTMF: Dual Tone Multi-Frequency MAX: Maximum

DHCP: Dynamic Host Configuration Protocol POE: Power Over Ethernet

DNS: Domain Name System PCMA: Pulse Code Modulation A-Law

DND: Do Not Disturb PCMU: Pulse Code Modulation µ-Law

PCAP: Packet Capture SIP: Session Initiation Protocol
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PNP: Plug Guide
and Play SNMP: Simple Network Management Protocol

RFID: Radio Frequency Identification STUN: Session Traversal Utilities for NAT

RTP: Real-time Transport Protocol SNMP: Simple Mail Transfer Protocol

RTSP: Real Time Streaming Protocol SDMC: SIP Devices Management Center

MPEG: Moving Picture Experts Group TR069: Technical Report069

MWI: Message Waiting Indicator TCP: Transmission Control Protocol

NO: Normal Opened TLS: Transport Layer Security

NC: Normal Connected TFTP: Trivial File Transfer Protocol

NTP: Network Time Protocol UDP: User Datagram Protocol

NAT: Network Address Translation URL: Uniform Resource Locator

NVR: Network Video Recorder VLAN: Virtual Local Area Network

ONVIF: Open Network Video Interface Forum WG: Wiegand

 Contact us

For more information about the product, please visit us at www.akuvox.com or feel free to contact us by
Sales email: [email protected]
Technical support email: [email protected]
Telephone: +86-592-2133061 ext.7694/8162

We highly appreciate your feedback about our products.