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Unit Number 20 OB

The document provides guidance for an assignment on organizational behaviour. It outlines several activities for students to complete including personality and skills audits, creating a group motivational activity, and examining how power, politics and culture influence employee behavior and organizational goals. Students are expected to reflect on and improve their management skills.

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khusein
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216 views

Unit Number 20 OB

The document provides guidance for an assignment on organizational behaviour. It outlines several activities for students to complete including personality and skills audits, creating a group motivational activity, and examining how power, politics and culture influence employee behavior and organizational goals. Students are expected to reflect on and improve their management skills.

Uploaded by

khusein
Copyright
© © All Rights Reserved
Available Formats
Download as DOCX, PDF, TXT or read online on Scribd
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Unit number 20: Organizational Behaviour

Assignment Brief
Student Name/ID Number

Unit Number and Title Unit 20: Organizational Behaviour

Academic Year 2024


Unit Tutor Sana Waheed

Assignment Title Management & Personality Portfolio &


Power Politics and Culture

Issue Date

Submission Date

Submission Format

The submission is in the form of an individual portfolio of evidence. You are to


produce a portfolio of reflective evidence and take part in a simulated group activity.
The portfolio should include the following:

1. completed personality and attribute audits and a reflective statement

2. a motivational group activity

3. a reflective presentation that includes the participation and outcome of areas 2

and 3 above.

You are required to make use of headings, paragraphs, and subsections as


appropriate, and all work must be supported with research and referenced using the
Harvard referencing system (or an alternative system). You will need to provide a
bibliography using the Harvard referencing system (or an alternative system).
Inaccurate use of referencing may lead to issues of plagiarism if not applied
correctly.

Word count is 3000–4500 words, although you will not be penalized for going under
or exceeding the total word limit.

Unit Learning Outcomes


LO1 Reflect on own personality and perceptions to understand how individual difference
informs and influences management approaches.
LO2 Apply content and process theories of motivation to create and maintain an effective
workforce.
LO3 Participate in a group team activity for a given business situation to demonstrate
effective team skills.
LO4 Examine how power, politics and culture can be used to influence employee behavior
and accomplish organizational goals.

Vocational scenario (LO1,LO2, LO3)

Organization:

The organization is a retailer*, with stores in multiple countries, for example England,

Germany, Singapore, Thailand Vietnam. The retailer offers the latest fashion, beauty
and

homeware at the best value on the high street. They keep the prices low and offer a
large range of own-brand items.

They pay well and expect their staff to work hard. Managers can expect to work in a
fast-paced environment but with a family feel and with good training and expertise on
hand for support.

Role:

You are currently working as a Graduate Trainee Store Manager. You are responsible
for

leading, motivating and developing the team of store employees to ensure consistent

delivery on standards, customer service and product knowledge, maximizing the


store’s

sales potential and profitability. You ensure that the delivery of the brand is in line with
all visual merchandising guidelines and with creative flair, you proactively drive store

performance across all departments.

*Select an appropriate retail company that meets local need


Assignment activity and guidance

As part of your graduate training, the retail company provides ‘Master Class’
management training sessions led by the Executive Team. In each session, you
will carry out individual and group activities with your peers. You are to record
what you do and use the information gathered to reflect on your contribution,
how you would adapt and make justified improvements for self, and in creating
an effective workforce. Each ‘Master Class’ focuses on different aspects of
leadership and management and involves different activities.

Master Class 1 – Personality and Perceptions

Complete a personality and attribute evaluation that audits your skills and
personality traits.

Discuss whether they are positive or negative in terms of management


approaches. Reflect on personality and perceptions of self in terms of your own
performance.

Master Class 2 – Motivation

As part of the training, you have been asked to provide solutions for addressing
low morale, lack of focus and productivity of employees on the shop floor. Staff
work long shifts, are often dealing with challenging customers and work can be
repetitive. They often work in isolation. You are to work in a small group of your
peers to prepare, produce and deliver a short, dynamic motivational activity for
the rest of the management team to take part in. You should fully participate in
the creation and management of this activity. The activity should apply content
and process theories of motivation.

Discuss the outcome of the activity with your peers to critically assess how
successful the application of motivation theories can be.

Master Class 3 – Reflection

Following the group activity in Master Class 2 and the completion of the audits
in Master Class 1, you are to present the outcome of your results and
participation in the group activity. To support your improvements and
recommendations, appropriate literature and additional business examples should
be used. In your presentation, you should consider the following areas.

● Exploration of team and group behavior and its relevance to an effective team.

● Assessment and reflection on the results of the audits, your participation in the
group activity and the importance of personality etc. in effective workforce and
managerial relationships.

● Challenge and reflection on your personal perspectives, traits and attributes, as


well as your individual contribution to the group activity. Identify the changes
you would make if you were to deliver the activity again in your team.

● Consideration and justification of the adaptation of self and business managers


in creating an effective team and a motivated workforce.

Vocational Scenario 2 (LO4)


Role:

In your position as Graduate Trainee Store Manager, central office has raised
concerns with you that organisational power and politics are negatively
influencing the culture of the business. This is preventing some stores from
achieving set business goals. As a Graduate Trainee Store Manager running an
operation, you must be commercially aware and be responsible for delivering on-
sales targets while delighting your customer at every interaction.

You have been asked to investigate how power, politics and culture influence
employee behaviour and impact customer satisfaction and sales. Your
investigation will be presented as an academic poster in your next Master Class
training session and will focus on driving performance and productivity.

Assignment Activity and Guidance

You are to evaluate a variety of different organisational examples of how


organisational, power, politics and culture affect employee behaviour. You should
make recommendations on how organisational power, politics and culture could be
used to encourage and guide employee behaviour to help achieve sales and target
goals, improve interaction with customers, and with visual merchandising and
stock presentation.

You should consider:

● different perspectives of power

● the occurrence of organisational politics

● levels of culture and how national culture can influence management and
employee behaviour.

● the combined effect of power, politics and culture on behaviour and the

accomplishment of organisational goals.

Learning Outcomes and Assessment Criteria

PASS MERIT DISTINCTION


LO1 Reflects on own personality and perceptions to understand how
individual difference informs and influences management
approaches
P1 Assess own personality traits
and attributes in terms of them
having a positive or negative
effect on management M1 Challenge own perspectives LO1 and LO2
approaches and company and individual traits and D1 Adapt personal perspectives,
performance. attributes to influence and traits and attributes to justify
improve managerial improvements that influence
P2 Reflect on the value and relationships. and enhance employee
importance of personality and motivation and create an
perception for effective effective workforce.
managerial relationships.
LO2 Apply content and process theories of motivation to create and
maintain an effective workforce

P3 Apply content and process M2 Critically assess the extent


theories of motivation for that employee motivation can
enhancing and maintaining an be enhanced and maintained by
effective organisational practical application of content
workforce, providing specific and process theories of
examples. motivation.

LO3 Participate in a group team activity for a given business


situation to demonstrate effective team skills

P4 Contribute to the creation


and management of effective
teamworking in a given business
situation. M3 Reflect on personal
D2 Revise personal contribution
contribution to group behaviour
and skills for effective teams to
and dynamics in the creation
P5 Explore the relevance of make justified recommendations
and management of effective
group behaviour and team for own improvement.
teamworking.
theory in the creation and
management of effective
teamworking.
LO4 Examine how power, politics and culture can be used to
influence employee behaviour and accomplish organisational goals
P6 Examine how the operation
of power, politics and culture in D3 Make justified
M4 Evaluate how the operation recommendations on how
an organisation affect employee
behaviour and the of power, politics and culture power, politics and culture can
accomplishment of affect employee behaviour and be used effectively to influence
organisational goals. the accomplishment of and direct employee behaviour
organisational goals towards the accomplishment of
organisational goals

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