University of Management and Technology

NETWORK DESIGN AND MANAGEMENT

Project – Network design of McDonald’s

Name: Fiza shahzadi

Roll no: F2020388008
 PHASE -1

Interview Questions

Q 1 – Which type of network you want to create.?

Ans1: I want to create MacDonald network because this restaurant business is successful in my
area. I want to work for a corporation that has such a significant impact on the world, and
McDonald’s has a tremendous reputation. I enjoy daily human interaction and the food industry.
Because it allows me to manage my time with freedom and offers me training to advance my job.
Q 2-Why do you want to work for McDonald?
Ans2: If attending school in a state, this is a fantastic way to pay for school. Indicate that you
enjoy working with people and that you’d prefer a tough, fast-paced job at McDonald’s. Suppose
you believe that McDonald’s provides outstanding value for its consumers and that you would be
delighted to represent them as a result. No
Q 2- How many clients does McDonald's serve every day?
Ans 2: to sales, McDonald's is the largest restaurant chain in the world, with 37,855 locations
serving over 69 million people each day in more than 100 countries.
Q 3- How many departments are working in MacDonald network?
Ans 3- Operations, development, finance, marketing, and human resource are some of
McDonald's departments. The equipment and restaurant brand extension are under the
management of McDonald's operations. They make sure the owners abide by the terms put forth
by the McDonald's Corporation.
Q 4- How would you deal with an angry customer?
Ans. Give as many specific instances as you can of how you’ve handled irate customers in the
past. Include in your response any specific customer care techniques you would employ to
resolve the conflict. These could include skills like active listening, decorum, tact, and
transparent, honest communication.
Q 5- Is working at McDonald's stressful?
Ans 5: at McDonald's eventually becomes physically, emotionally, and psychologically
exhausting. The business's fast-paced, demanding nature and unplanned glitches in the lunch
rush chain, which leave personnel weary, are the reasons for the specialised work position.
Q 6- What is Your Greatest Victory?
Ans 6: greatest life triumph was using the money I earned from working here to pay for
education. When I was earning my hotel management degree fifteen years ago, I worked here as
a part-time customer service representative. I used the money I made to pay off a portion of my
student loan and to help me get through college.
Q7- Do all users need an access to internet according to the business needs?
Ans7: Yes
Q 8- Which type of medium you are using?
Ans8: We are using wired network because it is faster and secure
Q9- How many users will be existing in this network?
Ans9: Approximately 70 to 80.
Q10-Where are your business applications placed e.g., data centre, onsite?
Ans10-Our business applications are placed onsite.
Q11- there be any published services through this network?
Ans11:Yes, there will be some published services through this network.
Q12- are security requirements?
Ans12:We need a mediocre type of security not too high not too low.
Q13-Do you have any current cloud-based requirements, or is this something you are
looking to move too/explore as part of the new network design? E.g., Azure, AWS
Ans13-No, we don’t have this type of requirement.

Client\Customers Requirements

In order to provide clients with a wonderful experience each time they visit us, we always put
our customers' needs first. For example, we keep expanding the menu's affordable selections.
1-Offering a welcoming and convenient dining space for our guests, and ensuring prompt and
courteous service.
2-We pack your food in bags that we seal with the McDelivery stickers to lower the possibility
of cross-contamination.
3-Know everything about your menu. To make sure you follow their instructions, ask them
questions and repeat them.
4- Polite pronouns; sir, ma’am, and miss are appropriate.
5-Pay close attention to what they say and listen carefully.
6-Greet customers as soon as they enter the restaurant.
7- Friction while addressing the unique issues and concerns that your clients face.

Site Survey

McDonald’s Customer Satisfaction Survey:

Since most of the market participants in the fast food sector offer a variety of food selections,
this business has caused confusion among consumers. McDonald’s, Burger King, KFC, Johnny
Rockets, and Howdy are popular fast food chains. People choose the location, and then the
decision of which burger to choose follows. The delectable flavour and distinctiveness of each
burger they give are the cause of this misunderstanding. Lovers of hamburgers wish they could
have them all at once. They must choose from the Chicken Sandwich, Crispy Chicken Sandwich,
genuine Beef Burger, or Cheesy Burger because that isn’t an option. There are people who are
obsessed with fast food, and this obsession needs both good quality and great taste. Burger
enthusiasts never skimp on quality, therefore they always choose to go to reputable
establishments. Furthermore, every fast food establishment must be aware that when a consumer
chooses your burger over all others, he must believe that every mouthful will be “pleasing bite”.
The standard and quality of the burger’s fries cannot be compromised, unless someone is
[Link] this reason, all well-known fast food chains are committed to provide products
and services of the highest calibre. Customers are given value for every dollar they spend in
order to win their loyalty. Since its founding in 1940, McDonald has grown to become one of the
biggest burger chains. With around 68 million customers, it is currently offering services in 119
different countries. The McDonald’s Customer Satisfaction Survey has been approved by
Service Management Group. As implied by the name, the purpose of the survey is to learn what
customers think about the flavour and quality of the goods and services. The survey was
conducted on the website [Link]. Negative customer reviews can have a significant
impact.
Follow the provided instructions to take part in the McDonald’s Customer Satisfaction Survey.
• Enter the information for the date, time, and amount of the visit as well as the KS number
and shop number.
• You will be given the validation code once you have completed all the questions and
information.
• Receive the offer and take advantage of it within 30 days after the date of receipt; else, it
will expire.
• The special offer on your receipt can be redeemed using that validation code.
• Respond to every survey question using information from your most recent visit to the
survey site.

List of applications used by the client\customers

1-Global Mobile App to Mobile Order

2- Pay to self-order kiosk
3-Personalization technology provider Dynamic Yield
4- Browser Google Chrome, Internet Explorer

Opinion & Suggestions

• I provided him the opinion regarding Here are some thoughts for McDonald's to consider;
• Recognize that people matter. Match your investments in products and processes to your
investments in your people.
• Rethink your definition of service
• Shifting the paradigm.
• Provide of a high standard. food, quick service and value for money.
• Train your employees
• To serve good food in a friendly and fun environment, to be a socially responsible
company, and to provide good returns to its shareholders.
• Establish daily rituals.
 PHASE- 2 & PHASE -3

Technical Goals : In terms of food, McDonald’s has set a 2020 target of serving 100 percent
more whole grains, low-fat dairy, fruits, and vegetables in nine of its key markets: Australia,
Brazil, Canada, China, France, Germany, Japan, the United Kingdom, and the United States. The
business also intends to create objectives for the nine markets in 2015 to minimize salt/sodium,
sugar.

Scalability: We are providing them large amount of scalability in their network. That if the user
increase in an organization so they do not need to again build the full network McDonald’s
Corp. recently declared that, going forward, it will be putting more of an emphasis on precise,
verifiable sustainability improvements, taking its corporate sustainability journey to the next
level. The fast-food giant outlined a framework of aspirational targets that it will try to fulfil by
2020 in its most recent corporate sustainability report. The corporation has published
sustainability reports in the past, but such reports did not include such explicit benchmarks for
achievement. The framework’s five main components are food, sourcing, planet, people, and
community. According to the report by J.C. Gonzalez-Mendez, McDonald’s senior vice president
of global corporate social responsibility, sustainability, and philanthropy, these were chosen
because they are essential to the company’s commitment to generating shared value for its
business and society. The objectives, according to Gonzalez-Mendez, are intended to
concentrate McDonald’s on ethical and environmental business imperatives intended to shape
the company's future and strengthen its brand.
Availability: We are providing them a network which is available 24/7 without any down time
to avoid any problems for user on their time of working. Or we are taking a connection from
different supplier that in case if there is any problem came so they automatically change in to
another supplier network not making any down time. McDonald’s Pakistan currently serves
millions of consumers nationally through 72 locations spread over 24 major cities.
Security: We are implementing the high-level security in that network which we are creating to
protect our network and data from breaches, intrusions and other threats. Network Security
involves access control, antivirus software, application security, network analytics firewalls and
[Link]’s Pakistan Limited (“McDonald’s”) is glad to notify all of its customers about its
privacy policy since it recognizes the value of privacy to its patrons. We may use CCTV cameras
to record video during your visits to our restaurants in order to monitor restaurant safety.
Usability: We are creating a network in such a way that whenever i n future if company want to
add or change something on the network so the user are able to understand it easily that
where is switches connected where is the router how they connect with each other that if there
is any type of error came in the network so they are able to correct it very easily without facing
any issue McDonald’s makes use of regional social media accounts in addition to its global and
US accounts. The new group is a component of the company’s plan to leverage technology to
reach more customers and boost sales. As part of that effort, McDonald’s has been putting in
digital self-order kiosks in its locations, expanding meal delivery, and investing in innovation.
McDonald’s continues to run a robust marketing effort. The business heavily utilizes billboards
and signage in addition to the conventional media like television, radio, and newspaper
advertisements. It also sponsors sporting events ranging from Little League to the Olympic
Games and FIFA World Cup.

Adaptability: We need to create a network in such a way that they are able to adopt the
changes easily which is happening in the network like enter new employee data remove old
employee data. Accept the new software update without facing any issue McDonald’s
remodeled their restaurants to create a unified, modern setting with a relaxed dining vibe. By
including natural and healthier ingredients like fruits, salads, and veggies (like carrot sticks),
they backed up the idea they had proposed. Aloof Tikka Burger, a burger with a cutlet made of
mashed potatoes, peas, and spices from India, was released for 20 rupees (20p). It was
essentially the McDonald’s equivalent of street cuisine, something you might see on Indian
streets. The Big Mac and other enduring favorites from McDonald’s are still available at many of
their locations across the globe. In addition, they sell products that are completely different and
more suited to their respective cultures, such as McMolletes in Mexico or McSpicy Paneer in
India.

Network Performance & factors:

The fast food business increased its net income for the fiscal first quarter from
$1.11 billion to $1.54 billion, or $2.05 per share, from the same period last year.
McDonald’s earned $1.92 per share after items, exceeding the $1.81 per share
forecast by Retinitis analysts. Performance goals are employed in McDonald’s to
increase the effectiveness of operations. They have achieved a lot, one of which is
offering wholesome fast food at reasonable costs. It to rank among the leading
companies in the food retail sector. Allowed the McDonald’s staff to serve more
customers each day. Any organization’s five primary business performance goals
should be quality, speed, dependability, adaptability, and affordability. You are
probably well aware of the importance of efficiency and productivity in achieving
corporate performance goals.
Bandwidth: We are providing our company 100mbps data transmission rate that large amount
of data can easily transfer from one network to another and we are using cat 6 cable.

Throughput: Our network are able to easily transfer the error free data from one network to
another and make shore that data cannot lost on the time of transfer.
Response time: We design the network in such a way that the network have quick response
time. From the start of the process and the end of the process means the time when task is
ready to execute to the time when it finishes its job.

Efficiency: Our network is 100 percent efficient there is no chance of losing of data in the time
of transferred from one system to another or one network to another.

Network MAP
 Design & Planning

MacDonald s design & planning there network in different segmentations;

• MacDonald’s vision Statement

• Marketing objectives or strategies (product, price, place etc.)
• Network Resources
• Internal & External opportunities
• Social Responsibility
• Brand recognition
• Summary of situation analysis
• Financial summary (income statement & Balance sheet)
 Logical Architecture

It’s become uncommon to use the words “ McDonalds “ “architecture” together since the

company gave up its iconic, modernist-inspired golden-arched structures in the late 1960s in

favour of a separate, golden-arched sign and a far less thrilling mansard-roofed building.

Rare, though not unheard of, as some of the franchise’s more spectacular establishments

were designed by a few eminent architects. The biggest franchise in the world can afford to

take a few risks and have a little fun. In 1983 McDonald’s approached a man named David

Berm ant to build a new restaurant in the parking lot of one of his Berwyn, Illinois,

properties. Now Beermat loved two things: building shopping centers and collecting art.

McDonald’s gave him the opportunity to do both. He agreed to let them build with one

stipulation – they build something.

 Structure Designing ( wiring optional)

An outline of your network’s components, including its devices, connections, paths, and data

flows, can be shown visually in a network diagram. Network mapping and network topology

mapping are other names for network diagramming. Your network’s logical components

Now that you are aware of what network diagrams are, you may learn about the many

manual, automatic, and semi-automatic methods for producing your own network diagrams.

McDonald’s Corporation has a divisional organizational structure. Conceptually, in this

structure type, the business organization is divided into components that are given

responsibilities based on operational requirements. Each division handles a specific

operational area or set of strategic objectives. An organizational structure is a system that

outlines how certain activities are directed in order to achieve the goals of an organization.

These activities can include rules, roles, and responsibilities. The organizational structure
also determines how information flows between levels within the company. This structuring

provides a company with a visual representation of how it is shaped and how it can best

move forward in achieving its goals. Organizational structures are normally illustrated in

some sort of chart or diagram like a pyramid, where the most powerful members of the

organization sit at the top, while those with the least amount of power are at the bottom.
An outline of your network’s components, including its devices, connections, paths, and data

flows, can be shown visually in a network diagram. Network mapping and network topology

mapping are other names for network diagramming. Your network’s logical components Now

that you are aware of what network diagrams are, you may learn about the many manual,

automatic, and semi-automatic methods for producing your own network diagrams.
APPLICATIONS NO. OF AVG. ESTIMATED total
SIMULTANIOUS TRANSACTION/ capacity required
SESSIONS PACKET SIZE (bps)
EMAIL 520000/hour 2.5 kb 3.2 mbps
FILE SERVER 657/hour 5 mb 6.01 mbps
GOOGLE 88.09/hour 2.5 mb 550 kbps
WORKSPACE
MICROSOFT 76.07/hour 2.3 mb 530 kbps
TEAMS
APPLICATIONS AND SOFTWARES
DOP Agent Software App Post Office Agent/MPKBY RD
MS WORD
MS EXCEL
MS POWERPOINT
GOOGLE WORKSPACE
MICROSOFT TEAMS

Naming & Addressing Scheme

One of the biggest fast-food chains in the world, McDonald’s is an American institution

famed for its hamburgers, particularly the Big Mac. The corporate office is located in

Chicago. Maurice (“Mac”) and Richard McDonald, brothers, founded the first McDonald’s

restaurant in San Bernardino, California, in 1940. It used to be a drive-in with a large

assortment of goods. However, the brothers decided to restructure the company in 1948, and

a newly envisioned McDonald’s launched following a three-month refurbishment. The chain

kept growing both domestically and abroad. The first McDonald’s restaurant outside of the

US opened in 1967 in Richmond, British Columbia, Canada. About 34,000 outlets were

running in more than 115 nations and territories at the beginning of the twenty-first century.

It was claimed that a new McDonald’s opened somewhere in the world every five hours
 during the 1990s’ rapid growth. By putting an emphasis on inexpensive cuisine,

entertainment, and flavours that were pleasing to both kids and adults, it efficiently rose to

the position of being the most well-liked family restaurant.

List of Devices , Specifications, Pricing

Device: Switches
MODEL: D-Link DGS-1210-20 20-Port Gigabit Smart Managed Switch
Price: 21,499.00 (up to)

Description Specifications

SKU A54179

35.43 x 44.2 x 40.9 cm

Dimensions (H x W x D) 13.95 x 17.4 x 16.1 in.

Rack Units (RU) 8

Description Specifications

Chassis Weight with 2 Power Supplies

(AC) and Fan tray
31.31 kg (69.03 lb)

AC: 90V to 264V, 47 to 63 Hz

AC
Input Voltage DC: -40V to -72V

-5° to 45° C (23° to 113° F) up

to 6000 feet
-5° to 40° C (23° to 104° F) up
Operating Temperature to 10,000 feet

Storage Temperature -40° to 75° C (40° to 167° F)

Relative Humidity, Operating and Non-

operating,
Non-condensing 10% to 95%, Non-condensing

-60 to 3000 m (-197 to 9843

Altitude feet)

C9606R chassis: 4,113,900

C9606 fan tray: 452,570
C9600-PWR-2KWAC: 300,000
Mean Time Between Failures (MTBF)
(hours) C9600-PWR-2KWDC: 300,000

25.36 kg
Chassis Weight (without Fan tray,
without PSU) (55.90 lb)
Description Specifications

3.56 kg
Weight of Fan-tray (7.85 lb)

AC PSU: 1.2 kg (2.65 lb)

Weight of individual PSUs DC PSU: 1.28 kg (2.82 lb)

Device: Router
MODEL: D-Link DIR-825 AC1200 Wi-Fi Gigabit Router

Price: RS.7,399.00 (up to)

Specifications:
We tested the DIR-825 in both frequencies that it supports and found mixed performance. On our
maximum throughput test, the router did well for itself in registering 102.4Mbps and 70.2Mbps
for 5GHz and 2.4GHz frequencies, respectively.
Description Specification

Part number A54135

1.73 x 17.25 x 11.8 in. (4.39 x 43.81 x

Dimensions (H x W x D) 29.97 cm)

Rack Units (RU) 1RU

Chassis weight 10 lb (4.54 kg)

Input voltage AC: 90 to 264 VAC

32° to 104°F
Operating temperature (0° to 40°C)

-40° to 150°F
Storage temperature (-40° to 70°C)

Ambient (noncondensing) operating: 5% to

85%
Relative humidity operating and Ambient (noncondensing) nonoperating and
nonoperating noncondensing storage: 5% to 95%

0 to 10,000 feet
Altitude (0 to 3050 meters)

Mean Time Between Failures (MTBF) 692,577 hours

Description Specification

UL 60950-1
CAN/CSA-C22.2 No. 60950-1
EN 60950-1
IEC 60950-1
AS/NZS 60950-1
IEC/EN 60825 Laser Safety
Safety
certifications FDA: Code of Federal Regulations Laser Safety

47 CFR Part 15 Class A

ICES 003 Class A
AS/NZS CISPR 32 Class A
CISPR 32 Class A
EN55032 Class A
VCCI-CISPR 32 Class A
CNS-13438 Class A
KN32 Class A
IEC/EN 61000-3-2: Power Line Harmonics
EMC (emissions) IEC/EN 61000-3-3: Voltage Fluctuations and Flicker

IEC/EN-61000-4-2: Electrostatic Discharge Immunity

IEC/EN-61000-4-3: Radiated Immunity
IEC/EN-61000-4-4: Electrical Fast Transient Immunity
IEC/EN-61000-4-5: Surge AC, DC, and Signal Ports
IEC/EN-61000-4-6: Immunity to Conducted Disturbances
IEC/EN-61000-4-8: Power Frequency Magnetic Field Immunity
IEC/EN-61000-4-11: Voltage DIPS, Short Interruptions, and Voltage
Variations
EMC (immunity) KN35

EN300 386: Telecommunications Network Equipment (EMC)

EMC (ETSI/EN) EN55032: Multimedia Equipment (Emissions)
Description Specification

EN55024: Information Technology Equipment (Immunity)

EN55035: Multimedia Equipment (Immunity)
EN61000-6-1: Generic Immunity Standard

Device: Cable
MODEL: Onten 5225D USB To Lan Adapter
Price: Rs 1,499.00 (up to

Specification:
More Information
Brand Onten
Warranty Check at Delivery
Shipping Same Day From Lahore
Finished!!!