DR. CARLOS S.
LANTING COLLEGE
#16 Tandang Sora Avenue, Sangandaa, Novaliches, Quezon CIty
Tel. No. (02) 938-7782 / (02) 938-7789 Telefax No.: (02) 939-7229
Email: [email protected] Website: www.lantingcollege.edu.ph
College of Management - Business Administration
OBE COURSE SYLLABUS
Business Major: BSBA Majors Revision Status:
Prepared by: Faculty Verified by: CDDC Member
Reviewed by: CDDC Member Approved: Dean
I COURSE TITLE : Operations Management (CBMEC 2)
II PRE - REQUISITE : Princples of Management
III WEEKLY HOURS AND UNITS : Units (3)Lec. (3hrs.) Lab. (0)
IV INSTITUTIONAL OUTCOMES:
Graduates of DCLC are globally comparative, competitive, and competent in their field of profession,
with a high level of humanistic values, critical thinking, conceptual and critical skills in accordance with the
standards of academic program and industry requirements relevant to nation-building.
V PROGRAM OUTCOMES:
Upon completing the Business Administration program, graduates are able to:
1. Critically examine, analyze, apply, integrate, recommend logical actions based on a variety on
business concepts, models and principles in order to address hypothetical or real-world business
issues.
2. Communicate effectively in written English, using generally accepted and/or innovative business
formats to present factual data and analyses, propose strategies, advocate policies, promote
products and services, and instructs and evaluate personnel.
3. Apply basic computational, statistical, and quantitative research skills in collecting, analyzing, and
interpreting numerical information to make and justify evidence-based business decisions.
4. Use computer hardware, software, the internet, cloud computing and other technological tools to
expedite and enhance communication and quantitative business research skills in making
business decisions.
5. Work effectively in both leadership and support roles as part of diverse team to achieve a variety
of business-related task, recognizing and maximizing the advantages of different skills,
competencies, professional training, experience and temperament of all team members.
6. Consistently act in professional, respectful, honest, fair, and responsible manner and to apply
technical principles and logical reasoning to make and justify business decisions.
VI COURSE OUTCOMES; At the end of the course, students are able to:
1. Apply management theories, methods to various types of organizations .
2. Analyze, evaluate, and solve problems using methods of management science.
3. Make decisions and act within social and ethical dimensions
DR. CARLOS S. LANTING COLLEGE
#16 Tandang Sora Avenue, Sangandaa, Novaliches, Quezon CIty
Tel. No. (02) 938-7782 / (02) 938-7789 Telefax No.: (02) 939-7229
Email: [email protected] Website: www.lantingcollege.edu.ph
College of Management - Business Administration
OBE COURSE SYLLABUS
Business Major: BSBA Majors Revision Status:
Prepared by: Faculty Verified by: CDDC Member
Reviewed by: CDDC Member Approved: Dean
4. Develop the capacity for learning new knowledge and skills
5. Use interpersonal & communication skills to be an effective leader
6. Plan for self-development while managing one’s self.
VII COURSE DESCRIPTION:
Total Quality Management (TQM) refers to management methods used to enhance quality and
productivity in organizations. The course deals with the description of the culture, attitude and
organization of a company that aims to provide continuously, its customers with products and services
that satisfy their needs. The said culture requires quality in all aspects of the company’s operations,
with things being done right the first time, with defects and waste eradicated from operations.
VIII COURSE OUTLINE
1. Nature, scope and importance of Production and Operations Management in business
2. Productivity Competitiveness and strategy
3. Forecasting, Production system design, Process selection and capacity planning
4. Facilities layout, Design of work systems
5. Quality
6. Scheduling and just-in-time manufacturing systems
IX COURSE REQUIREMENT
1. Attendance not less than 80 of the required class hours;
2. Class participation in discussion;
3. Oral report.
X APPROACH / METHODOLOGY
1. Lecture / discussion
2. Visual aids
3. Oral recitation
XI EVALUATION
1. Skills are tested in their performance whether students perform tasks described in the objectives;
2. Knowledge is tested in oral/written test, output/project, and/or research work/ oral presentation;
3. Scientific skills based on the presented outputs / experiments presented related to their course of
study;
4. Attitudes are observed by performance or by means of oral (questionnaires and/or opinions) and
presentation manners.
DR. CARLOS S. LANTING COLLEGE
#16 Tandang Sora Avenue, Sangandaa, Novaliches, Quezon CIty
Tel. No. (02) 938-7782 / (02) 938-7789 Telefax No.: (02) 939-7229
Email: [email protected] Website: www.lantingcollege.edu.ph
College of Management - Business Administration
OBE COURSE SYLLABUS
Business Major: BSBA Majors Revision Status:
Prepared by: Faculty Verified by: CDDC Member
Reviewed by: CDDC Member Approved: Dean
XII GRADING SYSTEM
The average rating and its college numerical equivalent are as follows:
1.00 98-100 2.25 83-85
1.25 95-97 2.50 80-82
1.50 92-94 2.75 76-79
1.75 89-91 3.00 75 (passed)
2.00 86-88 5.00 74 below (failed)
Bases for Grading
A. Non-laboratory courses:
a) Class Standing - This includes recitation, participation in daily activities, 30%
and/or projects or term papers/ reports and behavior.
b) Quizzes 30%
c) Major Examination - This includes the Preliminary, Midterm, and Final 40%
Examination 100%
XIII SUGGESTED REFERENCES / TEXTBOOKS
1. Operations Management with total quality management. (2019). McGraw-Hill
2. Doney, J.A. (2019). Total quality management (TQM): concepts, implementation and applications. New
York : Nova.
3. Evans, J. (2019). Quality and performance excellence. 8th edition. Singapore: Cengage Learning Asia Pte
Ltd.
4. Heizer, J., Render, B. & Munson, C. (2017). Operations management: sustainability and supply chain
management. 12th edition. Singapore, Pearson Education South Asia Pte Ltd.
5. Serrano, A. (2016). Productivity and quality management : Angelita Ong Camilar-Serrano. Manila,
Unlimited Books Library Services and Publishing Inc.
