RPA Market Landscape
“Robotic Process Automation Market Worth $2,467 Million
by 2022“
Somnath Das Aditya P Dutta
Senior Architect Senior Architect
[email protected] [email protected] Contents
INTRODUCTION MARKET LANDSCAPE
ENTERPRISE-GRADE RPA RPA VENDOR LANDSCAPE
RPA DEVELOPER MARKET FUTURE PREDICTIONS
2
Introduction, Key
concepts & Refreshers
3
Business Benefits of RPA
• Low technical barriers: Programming skills are not necessary
to configure a software robot
• Increased accuracy: Bots are extremely accurate and
consistent
• Meet regulatory compliance standards: Bots only follow the
instructions they have been configured to follow and
provide an audit trail history for each step.
• No interruption of work: Operations can be performed
24/7, bots work tirelessly and autonomously without
requiring staff to manually trigger business processes.
• Existing systems remain in place: Unlike traditional
automation initiatives that may require extensive developer
resources to integrate across multiple applications, RPA
involves no disruption to underlying systems.
• Improved employee morale and employee experience:
Employees will have more time to invest their talents in
more engaging and interesting work.
• Increased productivity: Process cycle times are more
efficient and can be completed at a faster speed compared
with manual process approaches. 4
Processes
Automated Decision support Interaction
solutions & Management solutions
solutions
RPA can bring immediate value to core business processes including:
• Payroll
• Employee status changes
• New hire recruitment and onboarding
• Accounts receivable and accounts payable
• Invoice processing
• Inventory management
• Report creation
• Software installations
• Data migration
• Vendor onboarding
5
RPA Solutions by Technology
• Desktop Automation – if you just copy a few fields from an application and paste them into another application
• Web Automation – form filling, screen scraping, data extraction and transfer between applications, website testing and
periodical report generation…
• GUI Automation – essential support tool for screen scraping, automated testing, automated data entry, application
integration, and content migration
• Screen Scraping – enables modern apps to talk with legacy apps that do not offer an API
• Citrix Automation – featuring powerful image recognition to identify logical elements in Citrix screenshots
• Mainframe Automation – current business climate calls for the integration of mainframes with new applications and
architectures
• SAP Automation – most accurate information at your fingertips
• SAP S/4HANA Automation – automate at scale, end-to-end
• Excel Automation – no need for you to be proficient in Visual Basic for Excel Macros
• Macro Recording – sees the user interface like a human and records
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Market Landscape
8
Market Dynamics
Drivers Restraints
• Ease in business processes with the • Data insecurity risk hindering the
installation of robotic process automation implementation of robotic process
• Convergence of robotic process automation automation, in Financial Sector mostly
with traditional business processes • Less potential for robotic process
automation in knowledge-based
business processes
Opportunities
• Integration of new technologies with Challenges
robotic process automation • Lack of awareness regarding robotic
• High demand of robotic process process automation
automation in the logistics industry
• Expected adoption of robotic process
automation in the BPO sector
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BFSI is the biggest sector adopting RPA
13
Highest levels of RPA adoption in transactional processes in
regulated industries
14
Enterprise-grade RPA
Features
15
Importance of the typical features of enterprise-grade RPA
16
The most important dimensions
17
Software quality and robot maintenance dimension
18
Security and risk management dimension
19
Ease of deployment and scalability dimension
20
RPA Vendor Landscape
21
RPA Vendor Assessment
Based on market research and proprietary sources, that include:
• Proprietary database of many RPA ISVs enriched with ongoing market research
• Demonstrations and interactions with technology vendors and other industry stakeholders
• References from enterprise clients of the vendors
• Proprietary database of RPA capabilities of major BPS providers and partners to ISVs
22
RPA Vendor Assessment 2019
23
RPA Vendor Assessment 2020
24
RPA Acquisitions
Smaller RPA vendors are being acquired by different categories of larger technology market players
25
RPA Vendor Client Satisfaction
Client Satisfaction is generally high across RPA vendors, but Leaders outperform others,
particularly with their product vision & roadmap.
26
RPA Developer Market
27
Demand
RPA Opening City-wise Tools Demand Geography-wise Demand
28
Demand (contd.)
RPA Opening company-wise Supporting skill set %
29
Predictions for coming
years
30
RPA Software Market Size
31
Everest Group’s predictions - strong market trends
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