Enterprise Business,
225 Eastern Court, BSNL CO
Janpath, New Delhi – 110001
Ph. 011-23708027
Ph. 011-23708027 FAX
7-2 / 2008 – EB Dated: 04th November 2008
To,
The Chief General Manager
Maharashtra Telecom Circle
BSNL
Juhu Danda
MUMBAI
Sub: - BSNL Managed Network Services – Pilot Project
Ref: 7-2 / 2008 – EB Dated: 30th October 2008
In continuation of above referred letter regarding launch of BSNL Managed Services, the
various action points to be completed have been compiled along with their target date for
completion. As mentioned earlier CMD, BSNL will be launching this service at Pune. The
tentative data has been fixed on 14th November 2008.
The details of the services are enclosed as per Annexure – ‘A’. The actions points to be
taken by the MH Telecom circle as well as SSA’s have been mentioned in Annexure – ‘B. The
tariff may not be published in the brochures / web sites / public domain. The modus operandi will
be to explain the prospective customers in a proper way. This will be imparted to the BSNL staff
and officials dealing with the case in the orientation training scheduled to be held on 10/11/2008 at
Pune.
This is for your kind information and necessary action please.
(Sunil Kumar)
General Manager
Enterprise Business
Copy for kind information and N/A to:
1. CGM Data Network New Delhi
2. CGM ALTTC Gaziabad.
3. PGM Pune / GM Nashik GM Aurangabad.
4. GM BD / Mktg MH Telecom Circle.
5. GM NOC Bangalore.
6. GM Commercial / GM Switching BSNL CO.
Regd. and Corporate Office : Bharat Sanchar BhavanHarish Chandra Mathur Lane, Janpath, New Delhi-1,
Website: www.bsnl.in
Page Number 1 / 6
Annexure – ‘A’
BSNL – Managed Network Services
BSNL Managed Ser vices Products
Easy
BSNL Managed Services
Com
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BSNL Equip
Custo
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BizC men
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a in te +
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BSNL d
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Broa
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HARDWARE
om MPL
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BSNL Inter Sec
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Mana
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BSNL Managed Network Services is a fully managed Secured Data services, providing a truly
one-stop and a complete experience that significantly reduces risks and complexities involved in
implementing and maintaining a robust IP network. It brings together all of a business'
communications needs in an integrated offering.
With the promise of an integrated platform with one-stop convenience and fully managed
experience, BSNL Managed Network Services is an All-in-One comprehensive bundle of
hardware, connectivity packages and managed services.
It is a solution that simply, affordably and reliably supports your business.
Page Number 2 / 6
Comprehensive Service Package:
The "One-Stop" promise delivered by BSNL Managed Network Services is beyond technical
integration of the best-in-breed network and hardware setup. It offers truly executable technical
and business propositions for your business today. To ensure one stop solution for all connectivity
needs, better manageability and accountability, BSNL offers Managed Network Services which
includes Enterprise Broadband, Internet and MPLS VPN connectivity as completely managed
offering. With an integrated service option, you would enjoy benefit of an SLA backed network
services with convenience of being supported by single helpdesk number for your network
connectivity, hardware related issues. Other benefits include:
§ No CAPEX
§ No risk of technical obsolescence
§ Scalable according to changing business needs
§ One helpdesk number to call for troubleshooting and fault resolution.
§ Integrated customer report (Web Based) giving you a complete view of your network.
§ End-to-end Turn key Implementation (including CPE)
§ Proactive management through state of the art NoC
§ Periodic reporting facilitating trend analysis
§ Managed Firewall as well as IP Sec
These services are designed for a wide range of environment, from enterprise-scale organizations
to small branch offices. The CPE’s chosen delivers the performance, availability, and reliability to
scale mission-critical needs. Built on a foundation of comprehensive routing and switching
management capabilities the Routers installed help maximize the power of your organization’s
network with unified network services, integrated security, and application intelligence. These
Routers are ideal platform for delivering Secure & managed IP connectivity to an organization.
Service Offering : The detailed Service Offerings are as follows. The tariff Plan will be
issued by the Commercial Wing, BSNL CO. The tariff initially not to be included in the
brochure.
Page Number 3 / 6
SN 1 (a) 1 (b) 2 3 4 5 6 7
BSNL BSNL
Name of the BSNL BSNL BSNL BSNL BSNL BSNL
BizCom EntCom
Product EasyCom EasyCom BizCom 64 BizCom 128 BizCom 256 BizCom 512
1024 2048
Type of Target Existing BB New BB SME /
SME SME SME SME SME
Customers Customers Customers Enterprise
Maximum
Number of
10 10 50 50 50 50 50 50
Users Possible
in VPN
VPN Tunels 5 5 50 50 50 50 50 50
ADSL/POTS ADSL/POTS ADSL/POTS ADSL/POTS ADSL/POTS Dual Ethernet
Ethernet
ADSL SOHO Router with Router with Router with Router with Router with Security
Product SOHO
Security Firewall/IDS Firewall/IDS Firewall/IDS Firewall/IDS Firewall/IDS Router with
Description Security
Router and IPSEC and IPSEC and IPSEC and IPSEC and IPSEC ISDN S/T
Router
3DES 3DES 3DES 3DES 3DES Backup
End Link Inbuilt with Leased Line Leased Line Leased Line Leased Line Leased Line Leased Line
BB Modem
Modems Router Modems Modems Modems Modems Modems Modems
64 Kbps 128 Kbps 256 Kbps 512 Kbps 1 Mbps 2 Mbps
MPLS / LL MPLS / LL MPLS / LL MPLS / LL MPLS / LL MPLS / LL
Bandwidth Bandwidth Bandwidth Bandwidth Bandwidth Bandwidth
for for for for for for
Primary WAN ADSL ADSL
Connecting Connecting Connecting Connecting Connecting Connecting
Internet / Internet / Internet / Internet / Internet / Internet /
MPLS MPLS MPLS MPLS MPLS MPLS
Cloud Cloud Cloud Cloud Cloud Cloud
Secondary
- - ISDN BRI ISDN BRI ISDN BRI ISDN BRI ISDN BRI ISDN BRI
WAN
Managed Managed Managed Managed Managed Managed Managed Managed
Security
Firewall Firewall Firewall Firewall Firewall Firewall Firewall Firewall
Encryption IP Sec IP Sec IP Sec IP Sec IP Sec IP Sec IP Sec IP Sec
Add On
Security Available as Add On Features.
Features
24 X 7 Telephone Support
Salient Web Support
On line Proactive Monitoring
Features
SLA 99% Uptime
ISDN Back up Facility Available on select Models
Bill Payment Bill Delivery & Bill Collection at Doorsteps / ECS Facility / Online Payment.
Tarriff per
* Rs 7999/-** Rs 7999/-** Rs 12999/- Rs 17999/- Rs 20999/- Rs 26999/- Rs 33999/- Rs 47999/-
month
Enterprise
Easy & Most Economical
Business Communications most suited for SME's Comunications most
Remarks Way to experience
and Branch offices of Enterprises suited for SME's and
Networking
Enterprieses
* = Taxes Extra, ISDN Charges Extra; Minimum Gurantee 18 months.
** = Includes BSNL Landline Connections, Uses Extra.
Initially three months advance rental to be deposited; Then every quarter three month rental to be paid.
No Hidden Charges. Customer can return the equipments with in 15 days if not satisfied. Payment will be refunded.
Equipments will be repaired / replaced in case of equipments fault.
Customers are not supposed to mishandle the equipments.
Equipments need stable supply - To be arranged by Customer.
Page Number 4 / 6
Annexure – ‘B’
SN Name of the Item Action to be taken by Target Date
Uploadoing of Agreement Copy with the Channel
1 Partner on Intranet for the information and EB Unit BSNL CO By 05-11-2008
necessary action by circle / SSA'a
2 Issue of Tariff Orders and Revenue Share GM Commercial BSNL CO By 05-11-2008
Nomination of Nodal Officer at Mumbai for Overall
3 CGMT MH Telecom Circle By 08-11-2008
Coordinations and push in Sales
Nomination of Nodal Officer in SSA's for Overall PGM Pune / GM Aurangabad /
4 By 08-11-2008
Coordinations and push in Sales GM Nasik
Provision of 64 Kbps MPLS Link to the Channel
MH Telecom Circle / GM NOC
5 Partner in Mumbai and provision of necessary By 08-11-2008
Bangalore
rights for Monitoring,
Provision of Toll Free Number for BSNL Manged
GM (MS) BSNL CO / MH
6 Network Services to be manned by the Channel By 08-11-2008
Telecom Circle/Channel Partner
Partner
Designing and Printing of Brochure as per the
detials provided by CO. Tariff should not be MH Telecom Circle / PGM Pune /
7 By 12-11-2008
included in brochure, but to be explained by BSNL GM Aurangabad / GM Nasik
/ Channel Partner
Marketing of Services and Booking Cutomers, Channel Partner / PGM Pune /
8 By 12-11-2008
who can be called on the Inaugration Ceremeony GM Aurangabad / GM Nasik
Orientation Training by BSNL CO / CISCO and
the Channel Partner at Pune; Around 30
Particiapnts from Pune; 15 each from EB Unit CO / MH Telecom Circle
9 Aurangabad and Nasik; 2 to 3 from MH Telecom / PGM Pune / GM Aurangabad / 10-11-2008
Circle should participate. Commercail / TRA as GM Nasik
well as persones involved in selling of Leased
Lines / MPLS / Internet Leased Lines etc.
Direct Mailer to Potential Customers by SSA
PGM Pune / GM Aurangabad /
10 Head. Some Database of Companies have been By 08-11-2008
GM Nasik / Channel Partner
provided by the Corporate Office
Continued on next page
Page Number 5 / 6
SN Name of the Item Action to be taken by Target Date
CGMT MH Telecom Circle / 1130 Hours
11 Launch of the Project by CMD BSNL at Pune
PGM Pune 14-11-2008
Booking of Venue
Calling the invites
Calling Press
12 Back Drop MH Telecom Circle / PGM Pune By 12-11-2008
Presntation Arrangement
Apart from BSNL, the Launch will be attended by
CISCO Heads and the Channel Partner
Customer Meet at Aurangabad; Training to Staff
regarding Marketing and Selling of BSNL CGMT MH Telecom Circle / GM 3rd Week of
13
Products to Enterprise and SME segments Aurangabad/ALT Gaziabad November
customers. Key Account Management.
Customer Meet at Nasik; Training to Staff
regarding Marketing and Selling of BSNL CGMT MH Telecom Circle / GM 4th Week of
14
Products to Enterprise and SME segments Nasik/ALT Gaziabad Novemeber
customers. Key Account Management.
Customer Meet at Pune; Training to Staff
regarding Marketing and Selling of BSNL CGMT MH Telecom Circle / PGM 2nd Week of
15
Products to Enterprise and SME segments Pune/ALT Gaziabad December
customers. Key Account Management.
Page Number 6 / 6
