TECHNOLOGY PLAN AND INFRASTRUTURE SUPPORT SYSTEM
Computer Systems Servicing NCII
Online Training
A. TECHNOLOGY PLAN
I. Course Design
a. Nominal Duration: 280 hours (Online/Offline)
b. Trainee Requirements
i. Can communicate either oral and written
ii. Must pass the trainability/aptitude test
iii. Must be computer literate
c. Trainer Requirements
i. Holder of National TVET Trainer’s Certificate (NTTC) Level 1
ii. Must have at least 2 years relevant job/industry experience
d. Monitoring and Grading System
Built-in LMS Monitoring System such as logs reports, activity reports, and grade
book shall be utilized to track the attendance and learning progress of the trainees.
The activity completion tracker shall be enabled for the participants to monitor their
own progress.
e. Institutional Assessment System
The following assessment methods shall be used for assessing the competency of
participants:
Portfolio assessment – This refers to the outputs as requirements of competency being
assessed. This shall be done as the participant progresses in his learning activities per
Learning Outcome. (E.g. technology plan, study guide, hands on workshop in the
development site)
Computer based test – This is composed of multiple choice test given online. The
computer based test shall only be opened to a particular participant scheduled for
assessment during a designated time. If the participant failed to take the test during the
designated time, he should notify the online mentor for another schedule of test. A
trainee should be able to get at least 80% of the correct answers to pass the test.
f. Training Plan/Schedule
The training shall run for 280 hours depending on the competency of the enrolled. A
more detailed breakdown of schedules, which include learning activities deadline of
submission of outputs, and assessment, shall be indicated in the study guide that will be
uploaded to the LMS to serve as further guidance to ensure completion of the program
II. Training Package
III. A CBC for Computer Systems Servicing is prepared. See Annex A. The eLearning
material is a package consisting of web scripts, videos, quizzes, interactive elements, task
sheets with performance criteria checklist. The institutional competency assessment is
composed of computer-based test on the LMS and Portfolio. The portfolio shall be a
complete package for 1 Learning Outcome. These are all in the LMS course area for
Facilitating eLearning Sessions.
III. Supplies, materials and equipment
PC/Laptop/Mobile Devices
LMS and User Credentials
o For Training Site:
▪ Trainer: Teacher Account
▪ Trainee: Student Account
▪ Technical Support: Non-editing teacher account
o For Development Site:
▪ Trainer: Teacher Account
▪ Trainee: Teacher Account
▪ Technical Support: Teacher account
B. INFRASTRUCTURE SUPPORT SYSTEM
I. The Learning Management System
a. TESDA Online Program Learning Management System (LMS) shall be utilized
as the training platform which can be accessed at www.e-tesda.gov.ph. Another
LMS shall be used as the hands-on development site which can be accessed at
https://tesda.nephilaweb.org/
b. MOODLE v. 3.8, Cloud Server
c. Course Overview
This course is designed to develop & enhance the knowledge, skills, & attitudes of a
Computer Systems Service Technician, in accordance with industry standards. It covers
the basic and common competencies in addition to the core competencies such as to
install and configure computers systems, set-up computer networks and servers and to
maintain and repair computer systems and networks.
d. Help Features (Technical Support System)
The following technical support are provided on the LMS and Training
Advisories:
Features of the NITESD LMS
How to enrol
How to login
How to send Message
Technical Support Groups using Facebook Messenger
e. Enrolment System
Students shall be manually enrolled to the LMS and shall be provided with
their respective user credentials.
f. Monitoring System for Learner’s Progress
The following built-in LMS monitoring tools shall be used in monitoring
learner’s progress:
▪ Activity Completion
▪ Participation Report
▪ Course Completion Report
g. Learner Support System
Online mentors shall be online to respond to participants’ queries from 8:00AM
to 5:00PM weekdays through the following mechanism:
▪ Email messaging:
[email protected] ▪ Instant Messaging: Respective Messenger Groups
▪ Discussion Forum: Can be accessed through the LMS
h. Instructional Strategies
i. Online Activities - Synchronous
1. Training Induction Program
2. Webinar
3. Hands-on Workshop
Online Activities – Asynchronous
1. Self-paced learning materials
2. Discussion Forums
3. Quizzes
4. Task Sheets
i. Learning Materials
The following learning materials shall be used in the training:
▪ Interactive learning materials with self-checks – the
interactive eLearning materials were developed by eTESDA
Division. The eLearning materials were bundled by learning
outcome. The eLearning materials have the following parts:
1. Learning Objectives
2. Learning Contents
3. Interactive Learning Activities
4. Self-checks with auto feedback
5. Task Sheets with Performance Criteria
Checklist
Task Sheets, Performance Criteria Checklists and output templates are downloadable
from the eLearning materials so that the task sheets maybe done offline.
▪ Computer based exams – self scoring computer based self-checks and quizzes serve
as practice exercises for participants. They are made available per learning outcome.
▪ Sample outputs and templates for the required outputs – aside from the templates
on the eLearning materials, sample outputs and templates maybe downloaded directly
from the LMS.
▪ Submission Bins –uploading interfaces for particular outputs (e.g. study guide) are
provided on the LMS. The participants shall upload their outputs for trainer evaluation
and download the comments and suggestions of the online mentor through this
interface. A notification email is sent by the LMS both to the participant and the online
mentor in case of submission to these interfaces.
▪ Discussion Forum is where participants can communicate with other participants.
This component of the LMS is not a live discussion area but all enrolled participants
will be able to see all posts and replies. This component will encourage discussion of
the topics being learned.
▪ Video Conferencing will also be done using the Google meet. Google meets will
be recorded for participants who failed to participate in the discussions.
II. List of Personnel
a. Trainer
Reuben T. Sumadsad Trainer
b. Technical Support Staff
Alvin C. Geronimo Technical Support Staff
III. Facilities
The training will be conducted purely online
via:
a. Webinar room via Google Meet
b. Learning Management System
• Training Site: www.e-tesda.gov.ph
• Development Site: https://tesda.nephilaweb.org/
