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Refund Policy - Santi Boutique

The document outlines a 14-day return policy, explaining that eligible items must be returned unused and in original condition for a full refund. Exceptions include sale items and some personal or hazardous goods. Exchanges require a separate purchase after an approved return. Refunds are issued to the original payment method once returns are received and inspected.

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0% found this document useful (0 votes)
19 views1 page

Refund Policy - Santi Boutique

The document outlines a 14-day return policy, explaining that eligible items must be returned unused and in original condition for a full refund. Exceptions include sale items and some personal or hazardous goods. Exchanges require a separate purchase after an approved return. Refunds are issued to the original payment method once returns are received and inspected.

Uploaded by

pbtdb254sp
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Noël VENTE!

Refund Policy
Refund policy

We have a 14-day return policy, which means


you have 14 days after receiving your item to
request a return.

To be eligible for a return, your item must be in


the same condition that you received it, unworn
or unused, with tags, and in its original
packaging. You’ll also need the receipt or proof
of purchase.

To start a return, you can contact us at op


aanvraag. If your return is accepted, we’ll send
you a return shipping label, as well as
instructions on how and where to send your
package. Items sent back to us without first
requesting a return will not be accepted.

You can always contact us for any return


question at op aanvraag

Damages and issues


Please inspect your order upon reception and
contact us immediately if the item is defective,
damaged or if you receive the wrong item, so
that we can evaluate the issue and make it
right.

Exceptions / non-returnable items


Certain types of items cannot be returned, like
perishable goods (such as food, flowers, or
plants), custom products (such as special
orders or personalized items), and personal
care goods (such as beauty products). We also
do not accept returns for hazardous materials,
flammable liquids, or gases. Please get in touch
if you have questions or concerns about your
specific item.

Unfortunately, we cannot accept returns on


sale items or gift cards.

Exchanges
The fastest way to ensure you get what you
want is to return the item you have, and once
the return is accepted, make a separate
purchase for the new item.

Refunds
We will notify you once we’ve received and
inspected your return, and let you know if the
refund was approved or not. If approved, you’ll
be automatically refunded on your original
payment method. Please remember it can take
some time for your bank or credit card
company to process and post the refund too.

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