Milestone Systems

XProtect® LPR 2020 R1

Administrator manual
Administrator manual | XProtect® LPR 2020 R1

Contents
Copyright, trademarks, and disclaimer 4

Overview 5

XProtect LPR (explained) 5

XProtect LPR system architecture 5

Compatibility 7

Licensing 8

XProtect LPR licenses 8

Requirements and considerations 9

System requirements 9

Preparing cameras for LPR (explained) 9

Positioning the camera 10

Camera angles 11

Plate width recommendations 12

Image resolution 13

Understanding camera exposure 15

Physical surroundings 18

Lens and shutter speed 19

Contrast 21

Unwanted camera features 21

Installation 23

Install XProtect LPR 23

Configuration 25

View LPR server information 25

LPR server information properties 25

Configuring cameras for LPR 26

Requirements for LPR in the Management Client 26

Snapshots (explained) 27

Add LPR camera 28

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Adjust settings for your LPR camera 29

Info tab 29

Recognition settings tab 29

Match lists tab 33

Country modules tab 34

Extend time span for avoiding partial recognitions 36

Select snapshots 36

Validate configuration 36

Auto-configure 37

Working with license plate match lists 38

License plate match lists (explained) 38

Unlisted license plates list (explained) 38

Add new license plate match lists 38

Edit license plate match lists 39

Import/export license plate match lists 39

License plate match list properties 40

Edit custom fields properties 41

Events triggered by LPR 41

Alarms triggered by LPR 42

Alarm definitions for LPR 42

Alarm data settings for LPR 42

Maintenance 44

LPR Server Manager (explained) 44

Start and stop LPR Server service 44

Show LPR server status 44

Show LPR server log 45

Change LPR server settings 45

Upgrade 46

Upgrade XProtect LPR 46

Uninstall XProtect LPR 46

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Copyright, trademarks, and disclaimer

Copyright © 2020 Milestone Systems A/S

Trademarks

XProtect is a registered trademark of Milestone Systems A/S.

Microsoft and Windows are registered trademarks of Microsoft Corporation. App Store is a service mark of Apple
Inc. Android is a trademark of Google Inc.

All other trademarks mentioned in this document are trademarks of their respective owners.

Disclaimer

This text is intended for general information purposes only, and due care has been taken in its preparation.

Any risk arising from the use of this information rests with the recipient, and nothing herein should be construed
as constituting any kind of warranty.

Milestone Systems A/S reserves the right to make adjustments without prior notification.

All names of people and organizations used in the examples in this text are fictitious. Any resemblance to any
actual organization or person, living or dead, is purely coincidental and unintended.

This product may make use of third-party software for which specific terms and conditions may apply. When that
is the case, you can find more information in the file 3rd_party_software_terms_and_conditions.txt located in your
Milestone system installation folder.

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Overview

XProtect LPR (explained)

Available functionality depends on the system you are using. See
https://www.milestonesys.com/solutions/platform/product-index/ for more information.

XProtect LPR offers video-based content analysis (VCA) and recognition of vehicle license plates that interacts with
your surveillance system and your XProtect Smart Client.

To read the characters on a plate, XProtect LPR uses optical character recognition on images aided by specialized
camera settings.

You can combine LPR (license plate recognition) with other surveillance features such as recording and event-
based activation of outputs.

Examples of events in XProtect LPR:

l Trigger surveillance system recordings in a particular quality

l Activate alarms

l Match against positive/negative license plate match lists

l Open gates

l Switch on lights

l Push video of incidents to computer screens of particular security staff members

l Send mobile phone text messages

With an event, you can activate alarms in XProtect Smart Client.

XProtect LPR system architecture

Basic data flow:

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1. LPR cameras (a) send video to the recording server (b).

2. The recording server sends video to the LPR servers (c) to recognize license plates by comparing them
with the license plate characteristics in the installed country modules.

3. LPR servers send recognitions to the event server (d) to match with the license plate match lists.

4. The event server sends events and alarms to XProtect Smart Client (e) when there is a match.

5. The system administrator manages the entire LPR configuration, for example, setting up events, alarms,
and lists from the Management Client (f).

LPR server: The LPR server handles LPR video recorded by your surveillance system. It analyzes the video and
sends information to the event server that uses it for triggering the defined events and alarms. Milestone
recommends that you install the LPR server on a computer especially allocated for this purpose.

LPR camera: The LPR camera captures video as any other camera, but some cameras are dedicated for LPR use.
The better suited camera you use, the more successful recognitions you will get.

Country module: A country module is a set of rules that defines license plates of a certain type and form as
belonging to a certain country or region. It dictates plate and character specifics such as color, height, spacing, and
similar, which is used during the recognition process.

License plate match list: A license plate match list is a user-defined list that you create. License plate match lists
are collections of license plates that you want your system to treat in a special way. Once you have specified a list,
you can set up events to recognize license plates on these lists and in this way trigger events and alarms.

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Compatibility
XProtect LPR is compatible with version 2014 SP3 or newer of:

l XProtect Corporate

l XProtect Expert

l Milestone Husky NVRs

XProtect LPR is compatible with version 2017 R2 or newer of:

l XProtect Professional+

l XProtect Express+

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Licensing

XProtect LPR licenses

XProtect LPR requires the following LPR-related licenses:

l A base license for XProtect LPR that covers an unrestricted number of LPR servers

l One LPR camera license per LPR camera you want to use in XProtect LPR

l A LPR country module license for each country, state or region you need in your XProtect LPR solution.
Five LPR country module licenses are included with the XProtect LPR base license. All country modules are
automatically installed when you install your XProtect LPR product. However, the installed modules are by
default disabled and you must enable the modules (see Country modules tab on page 34) that you want to
use. You can only enable as many country modules as you have LPR country module licenses for

Example: You have five LPR country module licenses and you have installed 10 country modules. Once you have
selected five country modules, you cannot select any more. You must clear some of your selections before you
can select other modules.

To find information about the current status of your licenses, see View LPR server information on page 25.

To buy additional LPR-related licenses or country modules, contact your vendor.

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Requirements and considerations

System requirements
For information about the system requirements for the various components of your system, go to the Milestone
website (https://www.milestonesys.com/systemrequirements/).

Milestone recommends that you install the LPR server on a computer especially allocated
for this purpose.

Preparing cameras for LPR (explained)

LPR differs from other kinds of video surveillance. Normally, you choose cameras based on their ability to provide
the best possible images for viewing by the human eye. When you choose cameras for LPR, only the area where
you expect to detect license plates is important. The clearer and consistent you capture an image in that small
area, the higher recognition rate you will get.

This section helps you prepare cameras for license plate recognition, but it also introduces you to important
theories about cameras and lenses that are crucial to understand in order to get optimal images.

Factors that influence your configuration of LPR:

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1. Vehicle 2. Physical surroundings 3. Camera

l Exposure

l Speed l Field of view

l Lighting conditions
l Plate size and l Shutter speed
l Weather
position l Resolution

l Positioning

It is important to take these factors into consideration as they have a critical influence on successful license plate
recognition. You must mount cameras and configure XProtect LPR in a way that matches each specific
environment. You cannot expect the product to run successfully without configuration. A camera used for LPR has
a CPU consumption that is about five times higher than a normal camera. If a camera has not been set up
correctly, it will greatly affect the level of successful recognitions and the CPU performance.

Positioning the camera

When you mount cameras for LPR use, it is important to get a good, clear view of the area of interest so the plate
can be detected consistently. This ensures the best possible performance and low risk of false detection:

l The area should cover only the part of the image where the license plate is visible as the vehicle moves in
and out of the image

l Avoid to have objects that block the view path of the camera, such as pillars, barriers, fences, gates

l Avoid irrelevant moving objects such as people, trees, or traffic in

If too many irrelevant items are included, they will interfere with the detection, and the LPR server will use CPU
resources on analyzing irrelevant items instead of license plates.

To help you obtain a clear and undisturbed view, you can:

l Mount the camera as close as possible to the area of interest

l Adjust camera angles

l Zoom. If you zoom, always use the camera's optical zoom

Mount the camera so the license plate appears from the top of the image (or bottom if traffic is driving away from
the camera) instead of from the right or left side. In this way you make sure that the recognition process of a
license plate only starts when the whole plate is in the view:

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Camera angles
l Single-line rule: Mount the camera so that you can draw a horizontal line that crosses both the left and
right edge of the license plate in the captured images. See the illustrations below for correct and incorrect
angles for recognition.

l Vertical angle: The recommended vertical view angle of a camera used for LPR is between 15°-30°.

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l Horizontal angle: The recommended maximum horizontal view angle of a camera used for LPR is between
15°-25°.

Plate width recommendations

Mount the camera so that the ideal snapshot of the license plate is captured when the license plate is in the center
or lower half of the image:

Take a snapshot and make sure that the requirements to stroke width and plate width as described below are
fulfilled. Use a standard graphics editor to measure the amount of pixels. When you start the process of reaching
the minimum plate width, begin with a low resolution on the camera, and then work your way up in a higher
resolution until you have the required plate width.

Stroke width

The term pixels per stroke is used to define a minimum requirement for fonts that should be recognized. The
following illustration outlines what is meant by stroke:

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Because the thickness of strokes depends on country and plate style, measurements like pixels/cm or pixels/inch
are not used.

The resolution for best LPR performance should be at least 2.7 pixels/stroke.

Plate width

Minimum plate
Plate type Plate width Setup
width (pixels)

l plate width 12 vehicles stopped; no

inches 130
interlacing
Single line US plates l stroke width
around ¼ vehicles are moving;
215
inches interlaced

l plate width 52 vehicles stopped; no

170
Single line European cm interlacing
plates l stroke width vehicles are moving;
280
around 1 cm interlaced

If vehicles are moving when recorded, and an interlaced camera is used, only a half of the image can be used (only
the even lines) for recognition compared with a camera configured for stopped vehicles and no interlacing. This
means that the resolution requirements are almost double as high.

Image resolution
Image quality and resolution is important for a successful license plate recognition. On the other hand, if the video
resolution is too high, the CPU might be overloaded with the risk of skipped or faulty detections. The lower you can
set the acceptable resolution, the better CPU-performance and the higher detection rate you get.

In this example we explain how to do a simple image quality calculation and find a suitable resolution for LPR. The
calculation is based on the width of a car.

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We estimate that the horizontal width is 200 cm/78 inches, as we assume the width of a standard car is 177 cm/70
inches, and besides that we add ~10% for the extra space. You can also do a physical measuring of the area of
interest if you need to know the exact width.

The recommended resolution of the stroke thickness is 2.7 pixels/stroke, and the physical stroke thickness is 1
cm for a European plate and 0.27 inches for a US plate. This gives the following calculation:

Calculation for European plates in cm:

200 × 2.7 ÷ 1 = 540 pixels

Recommended resolution = VGA (640×480)

Calculation for US plates in inches:

78 × 2.7 ÷ 0.27 = 780 pixels

Recommended resolution = SVGA (800×600)

Because US plates use a font with a narrow stroke, a higher resolution is needed than for
European plates.

Common video resolutions

Name Pixels (W×H)

QCIF 176×120
CIF 352×240
2CIF 704×240
VGA 640×480
4CIF 704×480
D1 720×576

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Name Pixels (W×H)

SVGA 800×600
XGA 1024×768
720p 1280×1024

Understanding camera exposure

Camera exposure determines how light/dark and sharp/blurry an image appears when it has been captured. This is
determined by three camera settings: aperture, shutter speed, and ISO speed. Understanding their use and
interdependency can help you to set up the camera correctly for LPR.

You can use different combinations of the three settings to achieve the same exposure. The key is to know which
trade-offs to make, since each setting also influences the other image settings:

Camera settings Controls... Affects...

The adjustable opening that limits the amount of light to Depth of

Aperture
enter the camera field
Shutter speed The duration of the exposure Motion blur

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Camera settings Controls... Affects...

The sensitivity of the camera's sensor to a given amount of

ISO speed Image noise
light

The next sections describe how each setting is specified, what it looks like, and how a given camera exposure
mode affects this combination:

Aperture settings

The aperture setting controls the amount of light that enters your camera from the lens. It is specified in terms of
an f-stop value, which can at times be counterintuitive, because the area of the opening increases as the f-stop
decreases.

Low f-stop value/wide aperture = shallow depth of field

High f-stop value/narrow aperture = large depth of field

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The example illustrates how the depth of field is affected by the f-stop value. The blue line indicates the focus
point.

A high f-stop value makes it possible to have a longer distance where the license plate is in focus. Good light
conditions are important for sufficient exposure. If lighting conditions are insufficient, the exposure time needs to
be longer, which again increases the risk of getting blurry images.

A low f-stop value reduces the focus area and thereby the area used for recognition, but is suitable for conditions
with low light. If it is possible to ensure that vehicles are passing the focus area at a low speed, a low f-stop value is
suitable for a consistent recognition.

Shutter speed

A camera's shutter determines when the camera sensor is open or closed for incoming light from the camera
lens. The shutter speed refers to the duration when the shutter is open and light can enter the camera. Shutter
speed and exposure time refer to the same concept, and a faster shutter speed means a shorter exposure time.

Motion blur is undesired for license plate recognition and surveillance. In many occasions vehicles are in motion
while license plates are detected which makes a correct shutter speed an important factor. The rule of thumb is to
keep the shutter speed high enough to avoid motion blur, but not too high as this may cause under-exposed
images depending on light and aperture.

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ISO speed

The ISO speed determines how sensitive the camera is to incoming light. Similar to shutter speed, it also
correlates 1:1 with how much the exposure increases or decreases. However, unlike aperture and shutter speed,
a lower ISO speed is in general desirable, since higher ISO speeds dramatically increase image noise. As a result,
ISO speed is usually only increased from its minimum value if the desired image quality is not obtainable by
modifying the aperture and shutter speed settings solely.

Low ISO speed image vs High ISO speed image

Common ISO speeds include 100, 200, 400 and 800, although many cameras also permit lower or higher values.
With digital single-lens reflex (DSLR) cameras, a range of 50-800 (or higher) is often acceptable.

Physical surroundings
When you mount and use cameras for LPR, note the following factors related to the surroundings:

l Much light: Too much light in the surroundings can lead to overexposure or smear:

l Overexposure is when images are exposed to too much light, resulting in a burnt-out and overly
white appearance. To avoid overexposure, Milestone recommends that you use a camera with a
high dynamic range and/or use an auto-iris lens. Iris is the adjustable aperture. For that reason, iris
has a significant effect on the exposure of images

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l Smear is an effect from overexposure that leads to unwanted light vertical lines in images. It is
often caused by slight imperfections in the cameras’ charge-coupled device (CCD) imagers. The CCS
imagers are the sensors used to digitally create the images

l Little light: Too little light in the surroundings or too little external lighting can lead to underexposure:

l Underexposure is when images are exposed to too little light, resulting in a dark image with hardly
any contrast (see Contrast on page 21). When auto-gain (see Unwanted camera features on page 21)
cannot be disabled or when you are not able to configure a maximum allowed shutter time (see
Lens and shutter speed on page 19) for capturing moving vehicles, too little light will initially lead to
gain noise and motion blur in the images, and ultimately to underexposure. To avoid
underexposure, use sufficient external lighting and/or use a camera that has sufficient sensitivity in
low-light surroundings without using gain

l Infrared: Another way to overcome difficult lighting conditions is to use artificial infrared lighting combined
with an infrared-sensitive camera with an infrared pass filter. Retro-reflective license plates are particularly
suitable for use with infrared lighting:

l Retro-reflectivity is achieved by covering surfaces with a special reflective material which sends a
large portion of the light from a light source straight back along the path it came from. Retro-
reflective objects appear to shine much more brightly than other objects. This means that at night
they can be seen clearly from considerable distances. Retro-reflectivity is frequently used for road
signs, and is also used for different types of license plates

l Weather: Snow or very bright sunlight may for example require special configuration of cameras

l Plate condition: Vehicles may have damaged or dirty license plates. Sometimes this is done deliberately in
an attempt to avoid recognition

Lens and shutter speed

When configuring cameras’ lenses and shutter speeds for LPR, note the following:

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l Focus: Always make sure the license plate is in focus

l Auto-iris: If using an auto-iris lens, always set the focus with the aperture as open as possible. In order to
make the aperture open, you can use neutral density (ND) filters or—if the camera supports manual
configuration of the shutter time—the shutter time can be set to a very short time

l Neutral Density (ND) filters or gray filters basically reduce the amount of light coming into a
camera. They work as "sunglasses" for the camera. ND filters affect the exposure of images (see
Understanding camera exposure on page 15)

l Infrared: If using an infrared light source, focus may change when switching between visible light and
infrared light. You can avoid the change in focus by using an infrared compensated lens, or by using an
infrared pass filter. If you use an infrared pass filter, an infrared light source is required—also during
daytime

l Vehicle speed: When vehicles are moving, cameras’ shutter time should be short enough to avoid motion
blur. A formula for calculating the longest suitable shutter time is:

l Vehicle speed in km/h: Shutter time in seconds = 1 second / (11 × max vehicle speed in kilometers
per hour)

l Vehicle speed in mph: Shutter time in seconds = 1 second / (18 × max vehicle speed in miles per
hour)

where / denotes "divided by" and × denotes "multiplied by."

The following table provides guidelines for recommended camera shutter speeds for different vehicle speeds:

Shutter time Max. vehicle speed

Max. vehicle speed in kilometers per hour
in seconds in miles per hour

1/50 4 2
1/100 9 5
1/200 18 11
1/250 22 13
1/500 45 27
1/750 68 41
1/1000 90 55
1/1500 136 83
1/2000 181 111
1/3000 272 166
1/4000 363 222

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Contrast
When you determine the right contrast for your LPR camera, consider the difference in gray value (when images
are converted to 8-bit grayscale) between the license plate’s characters and the license plate’s background color:

Good contrast Acceptable contrast; recognition is still possible

Pixels in an 8-bit grayscale image can have color values ranging from 0 to 255, where grayscale value 0 is absolute
black and 255 is absolute white. When you convert your input image to an 8-bit grayscale image, the minimum
pixel value difference between a pixel in the text and a pixel in the background should be at least 15.

Noise in the image (see Unwanted camera features on page 21), the use of compression (see Unwanted camera
features on page 21), the light conditions, and similar can make it difficult to determine the colors of a license
plate’s characters and background.

Unwanted camera features

When you configure cameras for LPR, note the following:

Automatic gain adjustment: One of the most common types of image interference caused by cameras is gain
noise.

l Gain is basically the way that a camera captures a picture of a scene and distributes light into it. If light is
not distributed optimally in the image, the result is gain noise.

Controlling gain requires that complex algorithms are applied, and many cameras have features for
automatically adjusting gain. Unfortunately, such features are rarely helpful in connection with LPR.
Milestone recommends that you configure your cameras’ auto-gain functionality to be as low as possible.
Alternatively, disable the cameras’ auto-gain functionality.

In dark surroundings, you can avoid gain noise by installing sufficient external lighting.

Automatic enhancement: Some cameras use contour, edge or contrast enhancement algorithms to make
images look better to the human eye. Such algorithms can interfere with the algorithms used in the LPR process.
Milestone recommends that you disable the cameras’ contour, edge and contrast enhancement algorithms
whenever possible.

Automatic compression: High compression rates can have a negative influence on the quality of license plate
images. When a high compression rate is used, more resolution (see Plate width recommendations on page 12) is

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required in order to achieve optimal LPR performance. If a low JPEG compression is used, the negative impact on
LPR is very low, as long as the images are saved with a JPEG quality level of 80% or above, and images have normal
resolution, contrast and focus as well as a low noise level.

Acceptable Unacceptable

License plate image saved

License plate image saved with a JPEG quality level
with a JPEG quality level of
of 50% (i.e. high compression).
80% (i.e. low compression).

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Installation

Install XProtect LPR

To run XProtect LPR, you must install:

l At least one LPR server

l The XProtect LPR plug-in on all computers that run the Management Client and the event server

l Make sure that the user selected for running the LPR Server service can access the management server

Milestone recommends that you install the LPR server on a different computer than your
management server or recording servers.

If you install the LPR server on a different computer, you must add the computer to the
Administrators role as a Windows user. For more information, see Assign/remove users
and groups to/from roles.

Start installation:

1. Go to the download page on the Milestone website (https://www.milestonesys.com/downloads/).

2. Download the two installers:

l Milestone XProtect LPR Plug-in installer to all computers that run the Management Client and the
event server

l Milestone XProtect LPR Server installer to all computers allocated for this purpose. You can also create
virtual servers for LPR on one computer

3. First, run all the Milestone XProtect LPR Plug-in installers.

4. Then, run the Milestone XProtect LPR Server installer(s).

During installation, specify the IP address or host name of the management server or image server
including the domain user name and password of a user account that has administrator rights to the
surveillance system.

5. Launch the Management Client.

In the Site Navigation pane, your Management Client automatically lists the installed LPR servers in the
LPR Servers list.

6. Make sure that you have the necessary licenses (see XProtect LPR licenses on page 8).

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7. All country modules are automatically installed when you install your XProtect LPR product. However, the
installed modules are by default disabled and you must enable the modules (see Country modules tab on
page 34) that you want to use. You can only enable as many country modules as you have LPR country
module licenses for.

You cannot add LPR servers from the Management Client.

If you need to install more LPR servers after the initial installation, run the Milestone XProtect LPR Server installer on
these computers.

If an antivirus program is installed on a computer running XProtect software, it is important

that you exclude the C:\ProgramData\Milestone\XProtect LPR folder. Without implementing
this exception, virus scanning uses a considerable amount of system resources and the
scanning process can temporarily lock files.

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Configuration

View LPR server information

To check the state of your LPR servers:

1. In the Site Navigation pane, expand Servers and select LPR servers.Go to the Overview pane.

The LPR server information window opens with a summary of the server status:

l Name

l Host name

l Status

2. Select the relevant LPR server and review all details for this server.

LPR server information properties

Field Description

Name Here you can change the name of the LPR server.
Shows the LPR server host name.
Host name The first part of the name of the LPR server consists of the name of the host computer
for your LPR server installation. Example: MYHOST.domainname.country.
Shows the status of the LPR server.

If the server has just been added, the status is:

l No LPR cameras configured

If the system is running without problems, the status is:

l All LPR cameras are running

Alternatively, the system returns:

Status
l Service not responding

l Not connected to surveillance system

l Service not running

l Event Server not connected

l Unknown error

l X of Y LPR cameras running

Shows the up time since the LPR server was last down and the LPR Server service
Service up time
started.

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Field Description

Computer CPU
Shows the current CPU usage on the entire computer with the LPR server(s) installed.
usage
Memory
Shows how much memory is available on the LPR server.
available
Recognized
Shows the number of license plates that the LPR server has recognized in this session.
license plates
LPR cameras Shows a list of enabled LPR cameras that run on the LPR server and their status.
LPR cameras Based on your license, this number shows how many additional LPR cameras you are
available allowed to add and use on all your LPR servers in total.
Country Based on your license, this number shows how many additional country modules you
modules are allowed to use on all your LPR servers in total. It also lists the number of country
available modules already in use.

Configuring cameras for LPR

This article describes the steps to go through when you add and configure cameras used with XProtect LPR.

Requirements for LPR in the Management Client

Once cameras have been mounted and added in the Management Client, adjust each camera's settings so that
they match the requirements for LPR. You adjust camera settings on the properties tabs for each camera device.

For the relevant cameras, Milestone recommends to:

l Set the video codec to JPEG

If you use H.264 or H.265 codec, only key frames are supported. This is usually only
one frame per second which is not enough for LPR. For higher frame rates, always
use a JPEG codec.

l Specify a frame rate of four frames per second

l Avoid compression, so set a fine quality

l If possible, specify a resolution below one megapixel

l If possible, keep automatic sharpness at a low level

To learn about LPR fundamentals, make yourself familiar with the information in Preparing cameras for LPR
(explained) on page 9.

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Snapshots (explained)
The system uses snapshots to optimize the configuration automatically and to visualize the effect of the
recognition settings as they are applied.

You need to provide at least one valid snapshot in order to complete the initial configuration of a camera.

As a guideline, capture snapshots of vehicles in the real physical surroundings and conditions, in which you want to
be able to recognize license plates.

The list below illustrates examples of the situations that you should consider when you capture and select
snapshots. Not all may be applicable to your surroundings.

Milestone recommends that you select minimum 5-10 snapshots that represent typical conditions of:

The weather; for example, sunlight and rain

The light; for example, daylight and nighttime

Vehicle types; to define the top and bottom of the recognition area

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Position in the lane; to define the left and right of the recognition area

Distance to the car; to define the area where LPR analyzes license plates

Add LPR camera

To configure cameras for LPR, you initially run the Add LPR camera wizard. The wizard takes you through the main
configuration steps and automatically optimizes the configuration.

To run the wizard:

1. In the Site Navigation pane, expand Servers, expand LPR servers, and select LPR camera.

2. Go to the Overview pane.Right-click LPR camera.

3. From the menu that appears, select Add LPR camera and follow the instructions in the wizard:
l Select the camera you want to configure for LPR

l Select which country modules you want to use with your LPR camera (see Country modules tab on
page 34)

l Select snapshots to use for validating the configuration (see Snapshots (explained) on page 27)

l Validate the result of the snapshot analysis (see Validate configuration on page 36)

l Select which license plate match lists to use (see License plate match lists (explained) on page 38).
Choose the default selection, if you have not yet created any lists

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4. On the last page, click Close.

The LPR camera appears in the Management Client and based on your selections, the system has
optimized the recognition settings for the camera (see Add LPR camera on page 28).

5. Select the camera you have added and review its settings. You only need to change the configuration if the
system does not recognize license plates as well as expected.

6. In the Recognition settings tab, click Validate configuration (see Validate configuration on page 36).

Adjust settings for your LPR camera

The system automatically optimized the configuration of your LPR camera, when you added the LPR camera with
the Add LPR camera wizard. If you want to make changes to the initial configuration, you can:

l Change the name of the server or change server (see Info tab on page 29)

l Adjust and validate the recognition settings (see Recognition settings tab on page 29)

l Add more license plate match lists (see Match lists tab on page 33)

l Enable additional country modules (see Country modules tab on page 34)

Info tab

This tab provides information about the selected camera:

Name Description

LPR cameras are by default enabled after the initial configuration. Disable any
camera that is not used in connection with LPR.
Enable
Disabling an LPR camera does not stop it from performing normal recording in
the surveillance system.
Shows the name of the selected camera as it appears in the XProtect
Camera
Management Client and the clients.
Description Use this field to enter a description (optional).
Click to change LPR server.

Change Server Changing the LPR server can be a good idea if you need to load balance. For
example, if the CPU load is too high on an LPR server, Milestone recommends
that you move one or more LPR cameras to another LPR server.

Recognition settings tab

Change recognition settings manually. Based on the snapshots you provided, the system auto-configured the
recognition settings. Changing these settings can greatly affect the recognition success rate.

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Action buttons

Change, update, and validate auto-configured settings.

Name Description

Test that license plates are recognized as expected (see Validate

Validate configuration
configuration on page 36).
Discard manual changes and auto-configure settings (see Auto-configure on
Auto-configure
page 37).
Snapshots Add or delete snapshots (see Select snapshots on page 36).

Recognition area

To ensure best performance and avoid false recognitions, Milestone recommends that you select a clearly defined
and "well-trimmed" recognition area. The area should cover only the part of the image where the license plate is
visible and remains visible as the vehicle moves in and out of the image. Avoid irrelevant moving objects (people,
trees, traffic) in the recognition area (see Positioning the camera on page 10).

License plates are not recognized in the red area.

When specifying a recognition area, you can click:

l Clear to remove all selections and select new areas for LPR

l Undo to revert to your last saved recognition area

After changing the settings for your LPR camera, validate your configuration (see Validate configuration on page 36)
to check if the system recognizes license plates as well as expected.

Character height

Define the minimum and maximum height of the license plate characters (in percent). Select character heights as
close as possible to the height of the characters in the real license plate.

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These character settings affect the recognition time and process. The smaller the difference between the
minimum and the maximum character height:

l The smoother the LPR process

l The lower the CPU load

l The sooner you get the results

The overlay in the snapshot displays the currently defined character height setting. The overlay grows and shrinks
proportionally to the character height settings to the right. For easy comparison, drag the overlay on top of the real
license plate in the snapshot. Zoom with your mouse wheel for a closer look.

Name Description

Set the minimum character height for including license plates in the
Minimum height recognition process. If the real license plate characters are smaller than the
value you specify, the system will not start the recognition process.
Set the maximum character height for including license plates in the
Maximum height recognition process. If the real license plate characters are bigger than the
value you specify, the system will not start the recognition process.

After changing the settings for your LPR camera, validate your configuration (see Validate configuration on page 36)
to check if the system recognizes license plates as well as expected.

Advanced settings

The recognition process has two steps: 1) finding the plate(s) and 2) recognizing the characters in the plates. Click
Advanced settings to define a trade-off between processing speed and recognition quality.

High recognition quality:

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l Needs higher computational effort

l Increases CPU load

l Takes more time to return results

When the optimal results are met, the recognition process stops and returns the license plate it recognized at that
point.

Name Description

If your LPR camera records interlaced video, and you see a combing effect in
Compensate for
the de-interlaced image in LPR, select this check box. This may improve
interlacing
image quality and recognition results.
Limit the number of frames your system processes every second. If you
Maximum number of keep this setting low, you can increase the frame rate on your camera
frames processed per without adding unnecessary load to your LPR server.
second Unlimited: Remove the top limit. You will risk increasing the processing time
and the CPU load.

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Name Description

Limit the number of seconds your LPR can spend on recognizing one frame.
Maximum number of If adjusted, the recommended value is 0.2 seconds per frame.
seconds used per frame Unlimited: Remove the top limit. You will risk increasing the processing time
and the CPU load.
Stop recognition when a license plate is recognized with a confidence level
Stop recognition above
equal to or above the value you specify.
Discard recognitions with a confidence level below the value you specify.
Increase this value to get fewer but possibly more accurate recognitions.
Discard recognitions Decrease this value to get more but potentially less accurate recognitions.
below
The smaller the difference between Stop recognition above and Discard
recognitions below values, the lower the processing time and the CPU load.
Recognize several license plates simultaneously. For example, relevant for
Maximum number of cameras recording multi-lane roads, where many license plates must be
license plates recognized recognized at the same time.
per frame Unlimited: Remove the top limit. You will risk increasing the processing time
and the CPU load.
Delay all recognitions for the time period you specify. This is to avoid that the
same license plate is recognized several times as different license plates.
The system will wait for a better recognition and only accept the most
Time span in seconds for complete recognition.
avoiding partial
recognitions Before changing this setting, ensure no irrelevant
moving objects (see Camera angles on page 11) block
the view of your LPR camera.

After changing the settings for your LPR camera, validate your configuration (see Validate configuration on page 36)
to check if the system recognizes license plates as well as expected.

Match lists tab

On this tab you select which license plate match list(s) you want a specific LPR camera to match license plates
against. You can create as many lists as you need (see Add new license plate match lists on page 38).

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Name Description

All License plates are matched against all available and future lists.
License plates are matched against the selected lists only. Select one or more
Selected
from the available lists.

After changing the settings for your LPR camera, validate your configuration (see Validate configuration on page 36)
to check if the system recognizes license plates as well as expected.

Country modules tab

Here you select the country modules that you want to use with a specific LPR camera. The list that you can select
from, depends on which modules you have installed and your licenses (see XProtect LPR licenses on page 8).

A country module is a set of rules that defines license plates of a certain type and form belonging to a certain
country, state or region.

Already licensed modules appear with a check mark in the Licensed column. If the country module you are looking
for is not on your list, contact your vendor.

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Name Description

Click to select or deselect a country module. The list of selected country

Select
modules on the right side updates automatically.
Country Module Lists the installed country modules.
Country Code Letters that identify a country module.
Shows if a country module is already licensed. You can select a licensed
Licensed
country module for as many cameras as you like.

After changing the settings for your LPR camera, validate your configuration (see Validate configuration on page 36)
to check if the system recognizes license plates as well as expected.

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Extend time span for avoiding partial recognitions

If parts of the same license plate are recognized as separate and incomplete plate numbers, ensure no irrelevant
moving objects (see Camera angles on page 11) block the view of your LPR camera. If the problem persists, give
the system more time to avoid partial recognitions. Your recognitions will be more accurate, but they will all show
up delayed.

1. In the Site Navigation pane pane, expand Servers.

2. Expand LPR servers and click LPR cameras.

3. In the LPR cameras pane, find and click the camera to modify.

4. On the Recognition settings tab, click Advanced settings.

5. In the Time span for avoiding partial recognitions field, drag the slider to the right to give the system a
maximum of five extra seconds to recognize the most complete license plate numbers and discard the
rest.

Select snapshots
When you configured the LPR initially with the Add LPR camera wizard, you also added snapshots (see Snapshots
(explained) on page 27). You can always add additional representative snapshots to improve the optimization of the
configuration.

1. Select the relevant camera.

2. In the Recognition settings tab, click Snapshots.

3. Capture snapshots from live video or import them from an external location. Click Next.

The system analyzes the snapshots you have selected for the camera.

4. On the next page, approve or reject each of the snapshots. If the system could not recognize any license
plates, click Previous to add new snapshots in a better quality. If the system still cannot provide correct
recognitions, you probably need to change your configuration. Check that the camera is mounted and
configured correctly (see Preparing cameras for LPR (explained) on page 9).

5. When you have approved all snapshots, click Next and close the wizard.

6. On the Recognition settings tab, click Validate configuration (see Validate configuration on page 36).

Validate configuration
You can validate your current configuration to see if you need to change any settings or provide more snapshots.
The validation function informs you about how many license plates your system recognizes, and if they are
recognized correctly.

It can help you decide if your confidence level is set correctly and if your system configuration is optimal.

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1. Select the relevant camera.

2. From the Recognition settings tab, click Validate configuration.

Based on the current settings, the system analyzes the snapshots you have selected for the camera and
provides a result summary:
l License plates detected: The number of recognized license plates, for example, 3 of 3

l Average confidence: The average percent of confidence with which the license plates have been
recognized

l Average processing time: The average time it took to analyze a snapshot and return a reading
measured in ms

3. If the current configuration meets your requirements, click Close.

4. If you want to investigate the results further, click Next, and you can review the results for each snapshot.
This helps you to identify the situations that cause problems.

You can validate the configuration as many times as you like and on any LPR camera and with different settings.

Auto-configure
Auto-configuration of the LPR camera overwrites any manual changes you have made to the settings. You can
select this option if, for example, you have made manual changes that have not given you good recognition results.

1. From the Recognition settings tab, click Auto-configure.

A new dialog box appears.

2. Confirm that you want to return to auto-configured settings by clicking Next.

The system optimizes the settings.

3. Click Close.

4. If prompted, confirm to save the configuration.

5. Review and validate (see Validate configuration on page 36) the new settings.

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Working with license plate match lists

License plate match lists (explained)

License plate lists are collections of license plates that you want your LPR solution to treat in a special way. License
plate recognitions are compared with these lists and if there is a match, the system triggers an LPR event. The
events are stored on the event server and can be searched for and viewed on the LPR tab in XProtect Smart
Client.

By default, events are stored for 24 hours. To change this, open the Options dialog box in the Management Client
and on the Event Server Settings tab, in the Keep events for field, enter a new time frame.

After specifying a license plate match list, you can set up additional events and alarms to be triggered on a match.

Examples:

l A company headquarter uses a list of executive management's company car license plates to grant
executives access to a separate parking area. When executives' license plates are recognized, the LPR
solution triggers an output signal that opens the gate to the parking area

l A chain of gas stations creates a list of license plates from vehicles that have previously left gas stations
without paying for their gas. When such license plates are recognized, LPR triggers output signals that
activate an alarm and temporarily block the gas supply to certain gas pumps

Triggered events can also be used for making cameras record in high quality or similar. You can even use an event
to trigger combinations of such actions.

Unlisted license plates list (explained)

Often you would trigger an event when a license plate that is included in a list is recognized, but you can also
trigger an event with a license plate which is not included in a list.

Example: A private car park uses a list of license plates to grant residents' vehicles access to the car park. If a
vehicle with a license plate that is not in the list approaches the car park, the LPR solution triggers an output signal
which lights a sign telling the driver to obtain a temporary guest pass from the security office.

To trigger a surveillance system event, when a license plate that is not on a list is recognized, use the Unlisted
license plates list. You select it for a camera like any other list (see Match lists tab on page 33) and set it up like any
other list (see Events triggered by LPR on page 41).

Add new license plate match lists

1. In the Site Navigation pane, select License plate match lists, right-click and select Add New.

2. In the window that appears, give the list a name and click OK.

As soon as you have created a license plate list, it becomes visible in the License plate match list and on
the Match lists tab for all your LPR cameras.

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3. If you want to add columns to the match list, click Custom field and specify the columns in the dialog box
that opens (see Edit custom fields properties on page 41).

4. To update the match list, use the Add, Edit, Delete buttons (see Edit license plate match lists on page 39).

5. Instead of defining the match list directly in the Management Client, you can import a file (see
Import/export license plate match lists on page 39).

6. If prompted, confirm to save changes.

Edit license plate match lists

1. In the Site Navigation pane, select License plate match lists.

2. Go to the Overview pane.Click the relevant list.

3. The License plate match list i nformation window opens.

4. To include new rows to your list, click Add and fill out the fields:
l Do not include any spaces

l Always use capital letters

Examples: ABC123 (correct), ABC 123 (incorrect), abc123 (incorrect)

l You can use wildcards in your license plate match lists. Do this by defining plates with a number of
?'s and the letter(s) and/or number(s) which must appear at specific places

Examples: ?????A, A?????, ???1??, 22??33, A?B?C? or similar

5. If prompted, confirm to save changes.

Import/export license plate match lists

You can import a file with a list of license plates that you want to use in a license plate match list. You have the
following import options:

l Add license plates to the existing list

l Replace the existing list

This is useful if, for example, the lists are managed from a central location. Then all local installations can be
updated by distributing a file.

Similarly, you can export the complete list of license plates from a match list to an external location.

Supported file formats are .txt or .csv.

To import:

1. In the Site Navigation pane, click License plate match lists and select the relevant list.

2. To import a file, click Import.

3. In the dialog box, specify the location of the import file and the import type. Click Next.

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4. Await the confirmation and click Close.

To export:

1. To export a file, click Export.

2. In the dialog box, specify the location of the export file and click Next.

3. Click Close.

4. You can open and edit the exported file in, for example, Microsoft Excel.

License plate match list properties

Name Description

Name Shows the name of the list. If needed, you can change the name.
Click to specify which license plate entry columns that you or the client user can add
Custom fields additional information to. See Custom fields (properties) in Edit custom fields
properties on page 41.
Search the list for specific license plates, numbers, patterns or similar. If needed, you
Search
can use ? as a single wildcard
Click to add a license plate.

l Do not include any spaces

l Always use capital letters

Examples: ABC123 (correct), ABC 123 (incorrect), abc123 (incorrect)

l You can use wildcards in your license plate lists. Do this by defining plates with a
number of ?'s and the letter(s) and/or number(s) which must appear at specific
Add places

Examples: ?????A, A?????, ???1??, 22??33, A?B?C? and similar.

Some regional areas might have exceptions to these rules. For example, personalized
plates with spaces. Plates with two sets of characters which must be recognized
separately by an underscore character ( _ ). Or plates from certain regions with letters
on a different background color on parts of the license plate.

Example:

Edit Click to edit a license plate. You can select multiple rows for editing.
Delete Click to delete the selected license plate(s).
Click to import license plates from any comma-separated file, for example a .txt-file or
Import
.csv-file (see Import/export license plate match lists on page 39).
Click to export the entire license plate list to a comma-separated file, for example a .txt-
Export
file or .csv-file (see Import/export license plate match lists on page 39).

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Name Description

Select how many license plates to display in one page (one screen). You can choose
Rows per page
between 50 to 1000 rows.
Events Select which event(s) should be triggered by a list match (see Events triggered by LPR
triggered by list on page 41). You can choose between all available types of events defined in your
match system.

Edit custom fields properties

You can add columns to your license plate match lists for additional information. You define the name and number
of columns as well as the field content.

The XProtect Smart Client users can update the information in the columns but not the columns themselves.

Name Description

Add Adds a column to the match list. Enter a name for the column.
Edit Click to edit the name of the column.
Delete Deletes a column.
Up Changes the order of the columns.
Down Changes the order of the columns.

Events triggered by LPR

After you have created license plate match lists (see Add new license plate match lists on page 38), you can
associate them with all types of events defined in your system.

The type of events available depends on the configuration of your system. In connection with LPR, events are used
to trigger output signals for, for example, raising of parking barrier or making cameras record in high quality. You
can also use an event to trigger combinations of such actions. See License plate match lists (explained) on page 38
for more examples.

Set up system events triggered by list matches

1. Expand Servers, click License plate match list and select the list to which you want to associate an event.

2. In the License plate match list information window, next to the Events triggered by list match selection
field, click Select.

3. In the Select triggered events dialog box, select one or more events.

4. If prompted, confirm to save changes.

5. The event is now associated with recognitions on the selected license plate match list.

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To trigger a surveillance system event, when a license plate that is not on a list is recognized, configure the
Unlisted license plates list.

Alarms triggered by LPR

You can associate some types of alarms with events from XProtect LPR. Do the following:

1. Create the license plate match list (see Add new license plate match lists on page 38) you want to match
license plates against.

2. Add and configure your LPR camera(s) (see Add LPR camera on page 28).

3. In the Site Navigation pane, expand Alarms, right-click Alarm Definitions and select to create a new
alarm.

4. The Alarm Definition Information window appears. Select the relevant properties (see Alarm definitions
for LPR on page 42).

5. If prompted when done, confirm to save changes.

6. Configure the alarm data settings for LPR (see Alarm data settings for LPR on page 42).

Alarm definitions for LPR

Except for defining Triggering events, the settings for Alarm Definitions are the same for LPR as for the
remaining part of the system.

To define triggering events related to LPR, select the event message to use when the alarm is triggered:

1. In the Triggering events field, in the top drop-down list, decide what type of event to use for the alarm.
The list offers License plate match lists and LPR server events (see Working with license plate match lists
on page 38).

2. In the second drop-down list, select the specific event message to use. If you selected License plate
match lists in the drop-down above, select a license plate list. If you selected LPR server, select the
relevant LPR server event message:
l LPR camera connection lost

l LPR camera running

l LPR server not responding

l LPR server responding

For information about the remaining alarm definition settings, see the Alarms section.

Alarm data settings for LPR

In the Management Client, you must make two specific Alarm List Configuration elements available for selection
in XProtect Smart Client.

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These two elements are used for configuring alarm lists in the Alarm Manager tab in XProtect Smart Client. The
relevant elements are Object, Tag, and Type, which are essential for recognizing license plate numbers (Object)
and country codes (Tag).

Do the following in the Management Client:

1. In the Site Navigation pane, expand Alarms, select Alarm Data Settings.

2. On the Alarm List Configuration tab, select Object, Tag, and Type and click >.

3. If prompted, confirm to save changes.

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Maintenance

LPR Server Manager (explained)

After installing an LPR server, you can check the status of its services with the XProtect LPR Server Manager. You
can, for example, start and stop the LPR Server service, view status messages, and read log files.

l Access LPR server state information via the LPR Server Manager tray icon in the notification area of the
computer running the LPR server

In the Management Client, you can get a full overview of the status of your LPR servers (see View LPR server
information on page 25).

Start and stop LPR Server service

The LPR Server service starts automatically after installation. If you have stopped the service manually, you can
restart it manually.

1. Right-click the LPR Server Manager icon in the notification area.

2. From the menu that appears, select Start LPR Server service.

3. If needed, select Stop LPR Server service to stop the service again.

Show LPR server status

1. On your LPR server, right-click the LPR Server Manager icon in the notification area.

2. From the menu that appears, select Show LPR server status.

If the system is running without problems, the status is: All LPR cameras running.

Other statuses are:

l Service not responding

l Not connected to surveillance system

l Service not running

l Event Server not connected

l Unknown error

l X of Y LPR cameras running

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Show LPR server log

Log files are a useful tool for monitoring and troubleshooting the status of the LPR Server service. All entries are
time-stamped, with the most recent entries at the bottom.

1. In the notification area, right-click the LPR Server Manager icon.

2. From the menu that appears, select Show LPR server Log File.

A log-viewer lists the server activities with time stamps.

Change LPR server settings

The LPR server must be able to communicate with your management server. To enable this, you specify the IP
address or host name of the management server during the installation of the LPR server.

If you need to change the address of the management server, do the following:

1. Stop (see Start and stop LPR Server service on page 44) the LPR Server service.

2. In the notification area, right-click the LPR Server Manager icon.

3. From the menu that appears, select Change settings. The LPR Server service settings window appears.

4. Specify the new values and click OK.

5. Restart the LPR Server service.

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Upgrade

Upgrade XProtect LPR

To upgrade XProtect LPR, you follow the same steps as for installation (see Install XProtect LPR on page 23).

If you upgrade from XProtect LPR 1.0 to XProtect LPR 2016, some recognition settings are not compatible with
those from the previous configuration. To apply the new settings, you must save your configuration. The settings
that previously allowed you to flip, rotate and invert the colors of the video have been removed. If you still need
these functions, you must change the settings on the cameras themselves.

Uninstall XProtect LPR

If you want to remove XProtect LPR from your system, uninstall the two components separately using the regular
Windows removal procedure:

l On the computers where the XProtect LPR plug-in is installed, uninstall Milestone XProtect LPR [version] Plug-in

l On the computers where the XProtect LPR server is installed, uninstall Milestone XProtect LPR [version] Server

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About Milestone

Milestone Systems is a leading provider of open platform video management software; technology that helps
the world see how to ensure safety, protect assets and increase business efficiency. Milestone Systems
enables an open platform community that drives collaboration and innovation in the development and use of
network video technology, with reliable and scalable solutions that are proven in more than 150,000 sites
worldwide. Founded in 1998, Milestone Systems is a stand-alone company in the Canon Group. For more
information, visit https://www.milestonesys.com/.