SDSPL RIO (DAS) W.E.F 1st'MAR'2024
SDSPL RIO (DAS) W.E.F 1st'MAR'2024
This Reference Interconnect Offer (“RIO”) published by SUN (as defined below), specifying the technical and commercial terms and
conditions, in conformance with the Interconnection Regulations (as defined below), the Tariff Order (as defined below) and the QoS
Regulations (as defined below) (collectively referred to as “TRAI Regulations”), is the basis which MSO (as defined below) may seek
interconnection with SUN for re-transmission of the Channels (as defined below). This RIO contains the technical and commercial terms
and conditions relating to, including but not limited to, maximum retail price per month of pay channel, maximum retail price per month
of bouquet of pay channels, discounts, if any, offered on the maximum retail price, distribution fee, manner of calculation of ' SDSPL’s
share of maximum retail price', genres of pay channels and other necessary conditions.
SUN has designated few persons, whose coordinates are mentioned below (“Contact” Persons”), to receive requests for interconnection
from MSOs and grievance redressal thereof:
SUN has also devised an application form for request of signals of the Channel(s) in accordance with Schedule II of the Interconnection
Regulations (as set out in Schedule C of this Agreement). Any MSO desirous of obtaining signals of the Channel(s) is required to make
written request in such application form to the Contact Person in their jurisdiction. Along with such request, MSO is also required to
provide certificate/report evidencing that the Addressable System to be used by the MSO for re-transmission of the signals of the
Channel(s) meet the requirements as specified in the Schedule III of the Interconnection Regulations and Schedule A of this Agreement.
Upon receipt of such request from the MSO together with all requisite documents and/or before execution of the Interconnection
Agreement and/or before providing the signals of the Channel(s) to the MSO, if SUN is of the opinion that the Addressable System to be
used by the MSO does not meet the requirements specified in Schedule III of the Interconnection Regulations and Schedule A of this
Agreement, it may cause an audit of MSO’s Addressable System.
*This Reference Interconnect Offer has been filed in compliance with Clause 7 of the Telecommunicati on (Broadcasting and Cable)
Services Interconnection (Addressable Systems) Regulations, 2017, as amended from time to time, including amended notified vi a
Press Release No. 73/2022 issued by the TRAI on November 22,2022 and is without prejudice to (i) SDSPL’s/SUN’s rights to make
changes as per applicable laws and (ii) subject to the final outcome of any appeal/litigation and/or any regulatory changes h aving
bearing on the TRAI Regulations.
___________________ ___________________
SDSPL Page 1 of 50 Licensee
(for and on behalf of SUN)
INTERCONNECTION AGREEMENT [MULTI SYSTEM OPERATOR]
Affix passport-size
photograph of the
Agreement No: SA ____________________________
authorized signatory
& sign on the same
SMS Reference No: ________________________
such that half the
signature is on the
Distributor Reference _________________________
page and other half
is on the
Customer Reference No: __________________
photograph.
This License Agreement is executed on this __ day of ___________, 20__ by and between:
Sun TV Network Limited, a company incorporated under the Companies Act,1956, having its registered office at Murasoli Maran Towers,
73, MRC Nagar Main Road, MRC Nagar, Chennai - 600 028 (hereinafter referred to as “SUN”, which expression, unless repugnant to the
meaning or context thereof, shall be deemed to mean and include its successors and permitted assigns), through its authorized agent,
Sun Distribution Services Private Limited, a company incorporated under the Companies Act,1956, having its registered office at Murasoli
Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai - 600 028 (hereinafter referred to as “SDSPL”, which expression, unless
repugnant to the meaning or context thereof, shall be deemed to mean and include its successors and permitted assigns).
and
[hereinafter referred to as “Licensee”, which expression, unless repugnant to the meaning and context thereof, shall mean and include
the heirs, executors and administrators in the case of a sole proprietorship firm; the partner or partners for the time being and the heirs,
executors and administrators of the last surviving partner in the case of a partnership firm; the successors and permitted assigns in the
case of a company; and karta and coparceners in the case of a Hindu Undivided Family (“HUF”)].
The expression of the terms ‘SDSPL’ and ‘Licensee’ may hereinafter individually and collectively be referred to as “Party” and “Parties”,
respectively.
___________________ ___________________
SDSPL Page 2 of 50 Licensee
(for and on behalf of SUN)
WHEREAS:
A. SUN is the Broadcaster (as defined below) of the Channels (as defined below). SDSPL has been appointed by SUN as its authorized
agent and SDSPL has been authorized to act for and on behalf of SUN to (a) license the Channels, inter alia, to the Multi System
Operators (as defined below) in the Territory (as defined below), (b) raise invoices and collect the Monthly License Fees (as defined
below) from such Multi System Operators, and (c) create rights and obligation that are contractually binding in nature and
enforceable at law.
B. The Licensee is a Multi System Operator authorized to operate in the Registered Area (as defined below).
C. The Licensee is desirous to license the Subscribed Channels for further retransmission through its Addressable System (as defined
below) to the Subscribers (as defined below) in the Area (as defined below) and in this regard, has approached SUN’s authorized
agent, SDSPL. SDSPL, on behalf of SUN, is willing to license the Subscribed Channels (as defined below) to the Licensee for further
retransmission through its Addressable System to the Subscribers in the Area, subject to the terms and conditions of this
Agreement.
NOW THEREFORE, in consideration of the foregoing and the mutual covenants contained herein, constituting good and valuable
consideration, the receipt and sufficiency of which is hereby acknowledged, the Parties agree as follows: -
1. DEFINITION:
In this Agreement, unless the context otherwise requires, the defined terms below shall have such respective meaning as have
been assigned to them hereunder. Additionally, there are other defined terms in the body of the Agreement which shall have su ch
respective meaning as have been assigned to them in the body of the Agreement.
(i) “Addressable System” means an electronic device, (which includes hardware and its associated software) or more than
one electronic device put in an integrated system, through which transmission of the programmes, including re-
transmission of the signals of the Subscribed Channels can be done in an encrypted form by the Licensee, and which can be
decoded by the Set Top Box at the premises of the Subscriber within limits of the authorization made on the choice and
request of such Subscriber and includes the Subscriber Management System and the Conditional Access System of the
Licensee.
(ii) “Affiliated Cable Operators” means the Cable Operators who have been specifically authorized by the SDSPL in writing
under this Agreement to receive signals of the Subscribed Channels from the Licensee and retransmit the signals to the
Subscribers in the Area. A list of such cable operators and their respective area of operation is annexed hereto and marked
as Annexure F.
(iii) “Agreement” means this License Agreement together with its Schedules and Annexes.
(iv) “Applicable Laws” means laws, regulations, directions, notifications, rules or orders, including amendments thereto,
enacted or issued by any constitutional, legislative, judicial, quasi-judicial or administrative authority including the TRAI and
the MIB.
(v) “Area” means specific areas to be catered by the Licensee (either directly or through the Affiliated Cable Operators) (within
the Registered Area and the Territory) for which distribution of the Subscribed Channels as have been mutually agreed
between SDSPL and the Licensee, and more explicitly specified in Annexure F of this Agreement.
(vi) “Bouquet” or “Bouquet of Channels” means an assortment of the Channels, offered together as a group or as a bundle
and all its grammatical variations and cognate expressions shall be construed accordingly
(vii) “Broadcaster” means a person or a group of persons, or body corporate, or any organization or body who, after having
obtained, in its name, downlinking permission for its channels, from the Central Government, is providing programming
services.
(viii) “Conditional Access System” or “CAS” means conditional access system installed at the Licensee’s headend that enables
the Subscribers to access and to view the Subscribed Channels and also prevents unauthorized viewers from accessing the
Channels.
(ix) “Cable Operator” means any person who provides the Cable Services through the Cable Television Network or otherwise
controls or is responsible for the management and operation of a Cable Television Network and fulfills the prescribed
eligibility criteria and conditions.
(x) “Cable Services” means the transmission by cable of the programmes including retransmission of the signals of the
television channels by cable.
___________________ ___________________
SDSPL Page 3 of 50 Licensee
(for and on behalf of SUN)
(xi) “Cable Television Network” means system consisting of set of closed transmission paths and associated signal generation,
control and distribution equipment, designed to provide the Cable Service for reception by multiple subscribers.
(xiii) “Channels” means the satellite television channels owned by SUN, the names and genres of which are specified in
Annexure A of this Agreement, which has been granted permission for downlinking by the Central Gover nment under the
policy guidelines issued and amended by it from time to time.
(xiv) “Confidential Information” means any confidential information disclosed by SDSPL to the Licensee while the Licensee is
participating in the affairs/business of SDSPL and any such other confidential and proprietary information, including the
terms and conditions of this Agreement disclosed by SDSPL during the Term.
(xv) “Distribution Fee” means a percentage of MRP of each of the Subscribed Channels payable by SDSPL to the Licensee
towards fee for distribution of each of the Subscribed Channels as more specifically specified in Annexure B and Annexure
B-1 of this Agreement.
(xvi) “Distributor Retail Price” or “DRP” means the maximum retail price of each of the a-la-carte channels and bouquet of pay
channels offered by the Licensee to the Subscribers, excluding taxes.
(xviii) “Effective Price” means the price against each channel as appearing in Annexure B-1 for the purpose of computing
Incentive/ discount as defined by regulation.
(xix) “Equipment” means equipment comprising of digital satellite receivers/professional integrated receiver decoder, viewing
cards and remotes (where applicable) for each of the Subscribed Channels, details of which are set forth in Annexure C
hereto, which enables the Licensee decrypt the encrypted signals of the Subscriber Channels.
(xx) “Electronic Program Guide” or “EPG” means a program guide maintained by the Licensee that list the television channels
subscribed by the Licensee and provides for corresponding programs, scheduling and program information and includes
any enhanced guide that allows Subscribers to navigate and select such available channels and programs.
(xxi) “Execution Requirements” means all documents/information required by SDSPL from the Licensee to facilitate execution
of the Agreement and includes all documents/information listed in Annexure D of this Agreement.
(xxii) “Incentive Scheme” means the incentive scheme offered by SDSPL as specified in Annexure B-2 and Annexure B-4 of this
Agreement.
(xxiii) “Intellectual Property” means all right, title and interest in the programming and all copyright, creative, artistic and
literary contents, trademarks, trade names, services marks, logs, materials, formats and concepts relating t o the
Channels/Subscribed Channels, or any mark of the right holders of any programming exhibited on the Channels/Subscribed
Channels.
(xxiv) “Interconnection Regulations” means the Telecommunication (Broadcasting and Cable) Services Interconnection
(Addressable Systems) Regulations, 2017 (as amended from time to time)
(xxv) “Maximum Retail Price” or “MRP” means the maximum retail price per subscriber per month, excluding taxes, of each of
the a-la-carte pay channels and bouquet of pay channels offered by SDSPL as more specifically specified in Annexure B and
Annexure B-1 of this Agreement, respectively.
(xxvii) “Monthly Average Subscriber Level” means the average number of Subscribers in a particular month, as set forth in the
applicable month’s Subscriber Report (refer Schedule D), actually subscribing to the Subscribed Channels.
(xxviii) “Monthly License Fees” means the monthly license fee payable by the Licensee to SDSPL in terms of Clause 9 of this
Agreement.
(xxix) “Multi System Operator” or “MSO” means a Cable Operator who has been granted registration under Rule 11 of the Cable
Television Networks Rules, 1994 and who receives the programming services from the broadcasters and re-transmits the
same or transmits its own programing service for simultaneous reception either by multiple subscribers directly or through
one or more local cable operators.
___________________ ___________________
SDSPL Page 4 of 50 Licensee
(for and on behalf of SUN)
(xxx) “QoS Regulations” means the Telecommunication (Broadcasting and Cable) Services Standards of Quality of Service and
Consumer Protection (Addressable Systems) Regulations, 2017 (as amended)
(xxxi) “Registered Area” means the registered area of operation of the Licensee as mentioned in the registration granted by the
Central Government, as more explicitly specified in the recital clause of this Agreement.
(xxxii) “South India” means the States of Tamil Nadu, Kerala, Karnataka, Andhra Pradesh, Telangana as well as the Union
Territories of Andaman & Nicobar Islands, Lakshadweep and Puducherry.
(xxxiii) “SDSPL’s share of Maximum Retail Price” means the Maximum Retail Price of each of the Subscribed Channels less the
Distribution Fee.
(xxxiv) “Set Top Box” or “STB” means the Licensee provided and/or the Licensee authorized device (embedded with the Licensee
designated vendor designed CAS microchip), which is installed in the premises of the Subscriber and is connected to the
television of the Subscriber that allows the Subscriber to receive unencrypted and descrambled from of the Subscribed
Channel(s) through the Licensee’s Addressable System.
(xxxv) “Subscriber” means a person in the Territory who is authorized to receive signals of the Subscribed Channel(s) as per the
Addressable System of the Licensee, at a place indicated by such person, without further transmitting it to any other
person and who does not cause the signals of the Subscribed Channel(s) to be heard or seen by any person for a specific
sum of money to be paid by such person, and each Set Top Box located at such place, for receiving the Subscribed
Channel(s), shall constitute one Subscriber.
(xxxvi) “Subscribed Channels” means the a-la-carte channels and/or the bouquet of pay channels subscribed by the Licensee
(from amongst the Channels), as are specifically identified by the Licensee by assigning tick marks (✔) as yes against such
a-la-carte channels and bouquet of pay channels listed in Annexure B and Annexure B-1 of this Agreement, respectively.
(xxxvii) “Subscriber Management System” or “SMS” means a system or device which, stores the Subscriber records and details
with respect to name, address and other information regarding the hardware being utilized by the Subscriber, channels or
bouquets of channels subscribed to by the Subscriber, price of such channels or bouquets of channels as defined in the
system, the activation or deactivation dates and time for any channel or bouquet of channels, a log of all actions performed
on a Subscriber’s record, invoices raised on each Subscriber and the amounts paid and discounts allowed to the Subscriber
for each billing period.
(xxxviii) “Subscriber Reports” means the monthly subscriber reports to be provided by the Licensee to SDSPL in terms of Clause 13
of this Agreement.
(xxxix) “SUN Marks” shall mean all Intellectual Property owned or used by SUN from time to time in connection with the
Channels/Subscribed Channels, including, without limitation, the trade names and trademarks.
(xl) “Tariff Order” means the Telecommunication (Broadcasting and Cable) Services (Eighth) (Addressable Systems) Tariff
Order, 2017 (as amended)
(xli) “TDSAT” means Telecom Dispute Settlement and Appellate Tribunal, New Delhi.
(xlii) “Term” means period commencing from _______ to _______ unless terminated earlier in accordance with the provisions
of the Agreement.
(xliii) “Territory” means the states and the Union Territories in India other than the States of Tamil Nadu, Andhra Pradesh,
Telangana and Kerala as well as the Union Territories of Puducherry, Andaman & Nicobar Islands and Lakshadweep.
(xliv) “Tier” or “Packages” means various packages offered by the Licensee to the Subscribers comprising of the Subscribed
Channels.
2. INTERPRETATION:
(i) The headings herein are used for convenience only and shall not affect the construction of this Agreement.
(ii) The references to Annexure and Schedule are references respectively to the annexure of this Agreement.
___________________ ___________________
SDSPL Page 5 of 50 Licensee
(for and on behalf of SUN)
(iii) The reference to the singular includes reference to plural and vice versa.
(iv) The reference to any gender includes a reference to all other genders.
3. AUTHORISATION:
SDSPL has the requisite power and authority from SUN to enter into this Agreement with the Licensee and create the mutual rights
and obligation that are contractually binding in nature and enforceable at law.
4. NON-EXCLUSIVE RIGHT:
(i) On the basis of the representations, warranties and undertakings given by the Licensee, and subject to the Licensee complying
with all the terms and conditions as set out in this Agreement (including timely payment of the Monthly License Fees, SDSPL
hereby grants non-exclusive license to the Licensee to receive the signals of the Subscribed Channels through the Equipment
directly from designated satellites and retransmit the signals of the Subscribed Channels through its Addressable System to
the Subscribers (either directly or through the Affiliated Local Cable Operators) securely in an encrypted manner during the
Term (both to be done at the Licensee’s sole cost and expense). The Licensee hereby specifically understands and
acknowledges that the Licensee shall not have the right to upgrade the standard definition feed of the Subscribed Channels to
high definition feed by using any technology (now available or which may become available in future) at the time of re-
transmitting the Subscribed Channels through its Addressable Systems. The Licensee further understands and agrees that
mere possession of the Equipment and/or access to the signals of the Channels/Subscribed Channels does not entitle the
Licensee to receive and/or retransmit the signals of the Channels/Subscribed Channels and/or use the Equipment in any other
manner whatsoever except in the manner as permitted under this Agreement. All distribution rights not specifically and
expressly granted to the Licensee under this Agreement, including without limitation, time shift, multiplexing, PPV, NVOD,
SVOD, VOD, TVOD, AVOD, personal computer, mobile telephony, or any technology now available or which may become
available in future, are reserved exclusively by SDSPL.
(i) The Licensee shall, at its own costs and expenses, receive the Subscribed Channels from designated satellites and retransmit
the Subscribed Channels to the Subscribers through its Addressable System, either directly or through the Affiliated Local
Cable Operators.
(ii) The Licensee shall offer each of the Subscribed Channels to the Subscribers on a-la-carte basis and declare the DRP per month
for each of the Subscribed Channel. The Licensee shall ensure that the DRPs per month of the Subscribed Channel does not
exceed the MRPs per month of the Subscribed Channel.
(iii) Subject to compliance with Applicable Laws, the Licensee may offer bouquet of pay channels formed from pay channels of
SDSPL or other broadcasters and declare the DRP of such bouquet. It is, however, clarified that the Licensee shall not break
bouquet of pay channels subscribed from SDSPL while forming its Package.
(iv) It shall be obligatory for the Licensee to place the Subscribed Channels in its Electronic Programming Guide (EPG) in such a
way that the Subscribed Channels of the same genre, as declared by SDSPL, are placed together consecutively and one
channel shall be placed in one place only. The Licensee shall also ensure that the channel of the same language within the
genre is also place consecutively in the Electronic programming guide. The Licensee shall assign unique channel number for
each of the Subscribed Channels. Subject to exceptions permissible under Applicable Laws, the Licensee shall not change the
unique channel number, once assigned, for a period of one (1) year. The Licensee shall indicate the MRP of each of the
Subscribed Channels in the EPG with the Indian rupee sign.
(v) The Licensee shall raise monthly invoices on the Subscribers towards license of the channels (from amongst the Subscribed
Channels) and the Licensee shall collect such invoiced monthly fees from the Subscribers.
(vi) Irrespective of the Licensee’s collection of the invoiced monthly amounts from the Subscribers, the Licensee shall pay the
Monthly License Fees to SDSPL, in a timely manner.
(vii) The Licensee shall ensure retransmission of high quality encrypted signal of the Subscribed Channels to the Subscribers.
(viii) The Licensee shall take all necessary action to prevent unauthorized access of the Subscribed Channels through its
Addressable System and shall regularly provide to SDSPL with updated piracy reports.
___________________ ___________________
SDSPL Page 6 of 50 Licensee
(for and on behalf of SUN)
(ix) The Licensee shall ensure that no Subscribed Channel shall be disadvantaged or otherwise treated less favorably by the
Licensee with respect to competing channels on a genre basis.
(x) Within thirty (30) days of the execution of this Agreement, the Licensee undertakes to fulfill all pending obligations (including
but not limited to submission of any subscriber reports and payment of any amount due and payable by the Licensee to
SDSPL) under any previous agreement/arrangement between SDSPL and the Licensee, failing which SDSPL reserves the right
to terminate this Agreement and deactivate/disconnect the signals of the Subscribed Channels.
(xi) The Licensee undertakes not to acquire or merge and/or make available the signals of the Channel(s) through its Distribution
System to any other distributor of television channels, having outstanding arrears payable to SDSPL, without SDSPL’s prior
written consent. SDSPL reserves the right to withhold such consent, at its sole discretion, till such time the outstanding
amounts payable by such distributor of television channels is either settled by the distributor of television channels or the
Licensee.
6. EQUIPMENT:
(i) SDSPL shall, supply or cause to be supplied the Equipment to the Licensee, directly or through suppliers nominated by SDSPL.
The Equipment shall at all times remain the sole and exclusive property of SUN.
(ii) If the Licensee merges or amalgamate with another Cable Operator or ceases to operate its Addressable Systems, the
Equipment supplied by SDSPL to the Licensee shall be returned forthwith to SDSPL. If the Equipment is damaged due to
negligence of the Licensee, SDSPL, on behalf of SUN, shall be authorized to recover the actual repair cost from the Licensee
and if the Equipment is beyond repair, the Licensee shall be liable to pay to SDSPL the cost of such Equipment as on the date it
was supplied to the Licensee.
(iii) In order to take back possession of the Equipment from the Licensee, the Licensee shall ensure that the
personnel/representative of SDSPL is allowed free and unobstructed access to the premises of the Licensee where the
Equipment are installed, and the Licensee shall not interfere with such procedure.
(i) At the time of supplying the Equipment to the Licensee, SDSPL may, as per its policy, require the Licensee to make the
following payments against delivery of the Equipment:
(a) Processing Fee: SDSPL may require the Licensee to pay one-time non-refundable processing fee towards the Equipment
for each Subscribed Channel.
(b) Courier/Taxes: The Licensee shall pay the courier charges, octroi, taxes and other applicable levies and transportation
charges for the Equipment.
(c) Refundable Security Deposit: SDSPL may require the Licensee to pay an amount of Rs. 2,500/-, or such amount as may
be determined by SUN from time to time, for each digital satellite receivers/integrated receiver decoder provided by
SDSPL to the Licensee under this Agreement. Such refundable security deposit amount shall be refunded by SDSPL to the
Licensee upon expiry or earlier termination of the Agreement, subject to the Licensee returning the digital satellite
receivers/integrated receiver decoder in perfect working condition (reasonable wear and tear acceptable) and also
subject to SDSPL setting off the refundable security deposit amount, or part thereof, with any amount receivable by
SDSPL from the Licensee on such date of expiry or termination of the Agreement.
(ii) The abovementioned charges shall be levied on a one time basis during the Term for each of the Subscribed Channels or for
any new channel introduced by SDSPL and subscribed for by the Licensee. It is expressly agreed between the Parties that if
within one (1) month of the request made, the Licensee does not intimate SDSPL of the receipt or non-receipt of the
Equipment then it will be deemed that the Licensee has received the Equipment.
The Subscribed Channels must be delivered by the Licensee to the Subscribers in a securely encrypted manner without any
alterations. The transmission specifications and infrastructure allocated by the Licensee in respect of the broadcast signal of the
Subscribed Channels by the Licensee to its Subscribers shall be no worse than that of the signal of any other channel within the
same genre and language on its Addressable System. SUN has the right to alter any or all of the respective Subscribed Channel(s),
including the name(s) of such Subscribed Channel(s) and the programming exhibited on such Subscribed Channel(s).
___________________ ___________________
SDSPL Page 7 of 50 Licensee
(for and on behalf of SUN)
(i) The Maximum Retail Prices of the Subscribed Channels are specified in Annexure B and Annexure B-1 of this Agreement. The
Licensee shall be entitled to a distribution margin of 20% on the Maximum Retail Prices of the Subscribed Channels.
Additionally, subject to the Licensee availing the Incentive Scheme and fulfilling terms and conditions of Table B in Annexure
B-2, as applicable, the Licensee may avail discount as specified in Table A of Annexure B -2 in terms of the Interconnection
Regulations. For avoidance of doubt, it is hereby clarified that the Incentive Scheme(s) is optional and the Licensee is under no
obligation to opt for any of the abovementioned Incentive Scheme(s) to avail the Channel(s).
(ii) For each month or part thereof during the Term of the Agreement, SDSPL shall raise monthly invoices on the Licensee, basis
the Monthly Subscriber Reports communicating the Monthly subscription amount payable along with applicable taxes and the
cumulative outstanding dues payable as on date of Invoice. The Monthly License Fees shall be SDPL’s share of Maximum
Retail Prices of each of the Subscribed Channels multiplied by corresponding Monthly Average Subscriber Level of each of the
Subscribed Channels. Illustrations on calculation of the Monthly License Fees are provided in Annexure B-3 of the Agreement.
(iii) In case the Licensee fails to provide the monthly subscriber report within the period of seven (7) days from the end of the
calendar month, SDSPL shall raise a provisional invoice, for an amount increased by ten (10) percent of the Monthly License
Fee payable by the Licensee to SDSPL for the immediate preceding month, and the Licensee shall be under obligation to make
the payment on the basis of such provisional invoice. Subject to the Licensee providing the subscription report for the
relevant month, SDSPL and the Licensee shall carryout reconciliation, between the provisional invoice and the final invoice
raised by SDSPL on the basis of the monthly subscription report sent by the Licensee within three (3) months from the date of
issuance of such provisional invoice.
(iv) The Licensee shall pay to SDSPL the Monthly License Fee within sixteen (16) days of the Licensee’s receipt of the invoice /
provisional invoice (“Due Date”).
(v) The Monthly License Fees shall be paid by the Licensee to SDSPL in Indian Rupees by demand draft/pay
order/RTGS/NEFT/cheque drawn in favour of “SUN Distribution Services Private Limited”, unless instructed otherwise in
writing by SDSPL. No cash payments shall be made by the Licensee towards the Monthly License Fees or any other dues
whatsoever. However, in the event an instrument issued by the Licensee is dishonored or not approved or returned due to
any reason whatsoever, without prejudice to the rights available to SDSPL under law, the Licensee shall be liable to pay an
amount of not less than Rs.500/- for each of the dishonored, disapproved or rejected Instrument.
(vi) If payment of the Monthly License Fees is subject to deduction of any withholding tax/TDS in accordance with the provisions
of the Indian Income Tax Act 1961, as amended, the Licensee shall provide tax withholding certificates to SDSPL within such
period as has been specified in the Income Tax Act / Rules / Notifications / Circulars issued there under.
(vii) The Licensee understands and acknowledges that non-receipt of dispatched invoices from SDSPL shall not relieve the Licensee
from its obligation to make the payments of the Monthly License Fees within the Due Date. If the Licensee does not receive
the invoice for a particular month by the 15 th day of the following month, the Licensee shall promptly intimate SDSPL about
the same and request for issuance of duplicate invoice. All such communication shall mandatorily be addressed/marked to
the attention of Chief Financial Officer of SDSPL.
(viii) Failure on the Licensee’s part to make applicable payment within the applicable Due Date shall constitute a material breach
on part of the Licensee hereunder entitling SDSPL to initiate applicable legal proceedings under Applicable Laws against the
Licensee at the entire risk of the Licensee as to costs and expenses. Late payments shall also attract interest calculated from
the date payment was due until the date payment is made in full at a pro rata monthly at the rate of 18% (eighteen percent)
per annum. The imposition and collection of interest on late payments does not constitute a waiver of the Licensee’s
obligation to pay the Monthly License Fees by the Due Date, and SDSPL shall retain all of its other rights and remedies under
the Agreement.
(ix) All Monthly License Fees hereunder are exclusive of all applicable indirect taxes including all and any service taxes, GST, VAT,
works contract taxes, customs duties, excise duties, entertainment taxes and other such taxes. All such taxes shall be at the
Licensee’s cost and will be charged at the prevailing rates by SDSPL to the Licensee.
(x) If, pursuant to mutual agreement between SDSPL and the Licensee, debit note or credit note is to be issued by SDSPL for an
already invoiced period to adjust any differential amount, such debit note or credit note shall be iss ued by SDSPL post
calculation of such differential amount. Debit notes issued by SDSPL shall be paid by the Licensee immediately upon its receipt
(receipt through e-mail specifically permitted). All other provisions under the Agreement as regards interest on late payment
shall apply to such differential amounts receivable by SDSPL.
(i) The Monthly License Fees payable by the Licensee to SDSPL shall automatically be revised, if during the Term the MRPs of the
a-la-carte rates and/or bouquet rates mentioned of the Subscribed Channels as specified Annexure B as well as Annexure B-1
of the Agreement (“Tariffs”) are revised by SUN as per applicable laws and/or pursuant to the provision of the Tariff Order
___________________ ___________________
SDSPL Page 8 of 50 Licensee
(for and on behalf of SUN)
and/or pursuant to any new regulations/orders stipulated by the TRAI/MIB or any other quasi-judicial or judicial authority.
Such revised Tariffs shall apply from the date of such revision; and/or
(ii) SDSPL reserves the right to revise the Monthly License Fees if during the Term there is addition/deletion in the Subscribed
Channels.
(i) SDSPL reserves the right at any time during the Term to remove and/or delete any television channel from the Subscribed
Channels (“Removed Channel”) and the applicability of this Agreement with respect to the Removed Channel shall stand
terminated. SDSPL shall have the right to replace any Removed Channel with a replacement channel or to add any channel to
the list of Channels and to grant the distribution rights to the Licensee in respect of the replacement or new channel. If any
channel is removed, replaced or added to the list of Channels, the Monthly License Fees payable shall be proportionately
adjusted. For avoidance of doubt it is hereby clarified that SDSPL shall use its best commercial endeavors to provide
reasonable notice to the Licensee with respect to removal or replacement of the Subscribed Channels, provided however that
failure to provide any such notice to the Licensee shall not be deemed a breach of SDSPL’s obligations hereunder.
Additionally, the Licensee hereby undertakes not to involve SDSPL and indemnify SDSPL from any claim/damage/legal
proceedings that may be brought against the Licensee by any of the Subscriber on account of such Removed Channels (with
or without prior notification) and/or increase, if any, in the subscription rates that the Licensee may choose to levy on the
Subscriber.
(ii) It is hereby clarified for the avoidance of doubt that amongst the Channels/Subscribed Channels, if any Free-To-Air Channel is
converted as a pay channel or if any pay channel is converted into a Free-To-Air Channel, as applicable, the Monthly License
Fees payable shall be proportionately adjusted.
(i) In order to prevent theft, piracy, unauthorized retransmissions, redistribution or exhibition, copying or duplication of any
Channel, in whole or in part (hereinafter collectively referred to as “Piracy”), the Licensee shall, prior to the commencement
of the Term of the Agreement and at all times during such Term, employ, maintain, and enforce fully effective conditional
access delivery and content protection and security systems, and related physical security and operational procedures
(hereinafter collectively referred to as “Security Systems”) and security specifications as are set forth in Schedule B of this
Agreement and/or as may be specified, in a non-discriminatory manner in writing, from time to time, by SDSPL. The Licensee
granting access to the Subscribed Channels to subscribers outside the Area through its Addressable System shall tantamount
to the Licensee allowing unauthorized access to the Subscribed Channels. If the Licensee intends to distribute the Subscribed
Channels beyond the Area, it shall provide written notice to SDSPL at least thirty (30) days in advance. The Licensee shall be
permitted to distribute the Subscribed Channels beyond the Area, provided (i) such areas are within the Registered Area and
the Territory, and (ii) SDSPL and the Licensee have executed an Addendum to this Agreement. Notwithstanding the foregoing,
SDSPL shall be entitled to, within thirty (30) days of such notice period, deny such permission to the Licensee by providing to
the Licensee reasonable written objections.
(ii) The Licensee shall deploy finger printing mechanisms to detect any piracy, violation of copyright and unauthorized viewing of
the Channels, distributed/transmitted through its Addressable System at least every 10 minutes on 24 x 7 x 365(6) basis.
(iii) The Licensee shall be permitted to use its own watermark/logo on the screen which is visible and identifiable with the service
provided by the Licensee. However, no such watermark/logo shall be used by the Licensee which conveys or indicates SDSPL’s
and/or SUN’s brand logo in any manner whatsoever. The Licensee shall have to seek prior written approval from SDSPL with
regards to the size, type, location of the watermark/logo to be used on the screen by the Licensee on the Subscribed Channels.
(iv) The Licensee shall not authorize, cause or suffer any portion of any of the Channels to be recorded, duplicated, cablecast,
exhibited or otherwise used for any purpose other than for distribution by the Licensee at the time the Channels are made
available. If the Licensee becomes aware that any unauthorized third party is recording, duplicating, cable casting, exhibiting
or otherwise using any or all of the Channels for any other purpose, the Licensee shall within 10 minutes of so becoming
aware of such recording, duplicating, cable casting, exhibiting or otherwise using any or all of the Channels for any other
purpose, notify SDSPL and the Licensee shall also switch off the concerned STB to prevent such unauthorized use. However,
use of a STB with personal video recorder / digital video recorder facility which has been supplied by the Licensee shall not be
treated as unauthorized use, as long as such STB is used in accordance with the terms and conditions of the
subscription/license agreement between the Licensee and the Subscriber.
(v) If so instructed by Information (as defined below) by SDSPL, the Licensee shall shut off or de-authorize the transmission to any
unauthorized subscriber/ subscriber indulging in piracy, within 10 minutes from the time it receives such instruction from
SDSPL. Any communication under this clause shall be considered as valid Information only if (i) the information is sent through
e-mail in a format as mutually agreed by the Parties and (ii) the information is sent by a person(s) who is designated to send
such information. However the “Information” may even be provided by SDSPL’s representatives through other means of
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SDSPL Page 9 of 50 Licensee
(for and on behalf of SUN)
communications such as telephonic message, fax, etc. and the said “Information” shall later be confirmed by SDSPL through e-
mail and the Licensee shall be under obligation to act upon such information.
(vi) SDSPL plans to actively combat piracy of the Channels in the Territory and the Licensee undertakes to work closely and
provide all such assistance to SDSPL as may be reasonably required by SDSPL in that regard. The Licensee shall, at its own
expense, take all necessary steps to comply with obligations set forth in Schedule B.
(i) The Licensee will maintain at its own expense a SMS which should be fully integrated with the CAS.
(ii) The Licensee shall, within seven (7) days from the end of each calendar month, provide, in the format specified in Schedule D
of this Agreement, complete and accurate monthly subscriber report of the Subscribed Channels, to SDSPL. If the Licensee
avails the Incentive Scheme, it shall, within seven (7) days from the end of each calendar month, additionally provide, in the
format specified in Schedule D-1 of this Agreement, complete and accurate State / Union Territory wise monthly subscriber
report of the Subscribed Channels, to SDSPL.
(iii) SDSPL shall be entitled to disconnect the signals of the Subscribed Channels to the Licensee’s network, after giving three (3)
weeks’ notice to the Licensee, if the Licensee fails to provide the monthly subscriber report as per Clause 13(ii) above.
(iv) Such reports shall specify all information required to calculate the Monthly Average Subscriber Level (including but not limited
to the number of Subscribers for each of the Subscribed Channel and each Tier/Package in which the Subscribed Channel is
included) and the Monthly License Fees payable to SDSPL and shall be signed and attested by an officer of the Licensee of a
rank not less than Head of Department/Chief Financial Officer who shall certify that all information in the report is true and
correct.
(v) The Licensee shall also include in its Subscriber Report comprehensive details of all incidents of piracy and signal theft
involving its network, the names of perpetrators involved in such incidents, and any actions, including but not limited to the
filing of police reports and lawsuits, taken against such perpetrators since the prior Subscriber Report. The obligation of the
Licensee to provide to SDSPL the Subscriber Reports shall survive termination of the Agreement until SDSPL receives the
Subscriber Reports for each relevant month for which any Monthly License Fees is payable.
The Licensee will maintain throughout the Term and for twenty four (24) months thereafter (or such longer period as required by
law) sufficient records to enable SDSPL to verify the Monthly Subscriber Reports supplied by the Licensee, the payments due to
SDSPL hereunder and the Licensee’s compliance with SDSPL’s anti-piracy obligations as set out in Schedule B of this Agreement.
15. AUDIT:
(i) The Licensee shall, at its own cost, once in a calendar year, cause audit of its subscriber management system, conditional
access system and other related systems by an auditor (mandatorily by TRAI empaneled auditor, if already empaneled), to
verify that the monthly subscription reports made available by the Licensee to SDSPL are complete, true and correct and issue
an audit report to this effect to SDSPL. The audit report to include the details of (a) procedure/process followed by the
Licensee during the audit along with the month on month reconciliation statement between SMS & CAS for each of the
Subscribed Channels (both a-la-carte and bouquet of pay channels), and (b) the justification for variance of the Subscribers if
any. If such audit reveals that SDSPL is entitled to additional license fees of 0.5% or more in any month(s), without prejudice
to Clause 15(ii) below, SDSPL shall raise revised invoice(s) for such month(s) and the Licensee shall within ten (10) days of
receipt of the revised invoice pay the differential amounts between the revised invoice(s) and the earlier invoice(s) together
with interest at the rate of 18% per annum.
(ii) In case, SDSPL is not satisfied with the audit report received by the Licensee under Clause 15(i) above or, if in the opinion of
SDSPL, the Addressable System being used by the Licensee does not meet requirements specified in the Schedule A of this
Agreement, SDSPL may, after communicating the reasons in writing to the Licensee, at its own cost, cause audit the subscriber
management system, conditional access system and other related systems of the Licensee by an auditor (mandatorily by TRAI
empaneled auditor, if already empaneled), not more than once in a calendar year. If such audit reveals that SDSPL is entitled
to additional license fees, the Operator shall raise revised invoice(s) for such month(s) and the Licensee shall within ten (10)
days of receipt of the revised invoice pay the differential amounts between the revised invoice(s) and the earlier invoice(s)
together with interest at the rate of 18% per annum. Further, if such audit reveals that SDSPL is entitled to additional license
fees of 2% or more in any month(s), the costs of such audit shall be borne by the Licensee. Further, the Licensee shall also
take necessary actions to avoid occurrence of such errors. Further, if the audit reveals that the Addressable System being
used by the Licensee does not meet the requirements of Schedule A of this Agreement, SDSPL shall be entitled to disconnect
the signals of subscribed channels to the Licensee’s network, after giving three (3) weeks’ notice to the Licensee. The Licensee
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SDSPL Page 10 of 50 Licensee
(for and on behalf of SUN)
undertakes to offer necessary assistance to the auditor(s) so that audit can be completed in a time bound manner.
(iii) The Licensee shall be under a legal obligation to revert within seven (7) days (“Revert Period”) after a request is received for
audit from SDSPL, so that the audit exercise can be undertaken at a date before end of fifteen (15) day period. If within 15 days
if there is no response then SDSPL shall have the right to issue disconnection notice.
(iv) In the event during the audit exercise if it is found that the Licensee has not informed SDSPL about any change/ replacement of his
existing SMS / CAS system declared at the time of execution of the agreement or in case where the Licensee has introduced
and is making use of one or more SMS / CAS systems for which it has not declared true and correct subscribers count along
with the choice of channels subscribed by the subscribers then in such an event SDSPL shall at its discretion, charge for such
additional subscribers attributable to such supplementary/ additional SMS / CAS systems with a penalty @ 2X times of the
maximum retail price for such channels and or bouquet from the date of agreement. For example, if the undeclared number
of subscribers is say 1000 and the MRP share of SDSPL for this 1000 undeclared subscribers is Rs. X, then in such a scenario
the Licensee shall be liable to pay X multiplied by 2 times.
(v) The Licensee shall provide full cooperation to the empaneled auditors appointed by SDSPL in order to carry out the audit
including but not limited to granting unfettered, unqualified and unrestricted access to Licensee’s facilities and systems
including but not limited to SMS, CAS, IT, billing, and other systems and providing documents as may be required by the
auditors. The Licensee shall have no objection to the auditors carrying or using their own equipment, systems including but
not limited to laptops, software and hardware for conducting such audit and shall be provided with free ingress and egress
from the premises wherein such audit is conducted. The Licensee shall not refuse, oppose, or defeat data retrieval, data
storage, or data analysis by the auditor at any stage during the audit. The auditor shall own and possess all working data.
Further, the auditor shall be free to decide and devise the methodology and the manner for conducting the audit. The
provisions contained in this Clause shall also apply to Technical Audits as stated in Clause 14 herein below. Any breach by or
on the part of the Licensee with regard to the above covenants shall be construed as material breach of this Agreement.
(vii) The Licensee shall remain the sole owner and holder of all customer databases compiled by the Licensee under the
Agreement.
(viii) The Licensee will maintain at its own expense a SMS capable of, at a minimum:
(a) maintaining a computerized customer database capable of recording adequate details of each Subscriber, including
name, address, chosen method of payment and billing;
(b) administering subscriptions of the Subscribers by producing and distributing contracts for new Subscribers and setting
up and maintaining an infrastructure whereby Subscriber contracts are collected and recorded in the SMS database for
ongoing administration;
(c) handling all ongoing administrative functions in relation to Subscribers, including, without limitation, billing and
collection of subscription payments, credit control, sales enquiries and handling of complaints;
(d) administering payments of any commission fees from time to time payable to the Licensee’s authorized agents for the
sale to Subscribers of the Packages;
(e) obtaining and distributing receivers and smartcards, if applicable, to Subscribers, and issue replacement smartcards
from time to time in its discretion; and
(f) enable new Subscribers via the SMS over-the-air addressing system and disable defaulting Subscribers from time to time
in its discretion.
(g) The Licensee shall maintain all the relevant records including but not limited to the records pertaining to packaging,
penetration, Logical Channel Numbers (LCN) of SUN Group Channels along with sequential positioning thereof within
the genre and shall submit the monthly report thereof in a stipulated format to SDSPL.
(ix) The audit rights of SDSPL under Clause 15(ii) of the Agreement shall survive for twenty four (24) months post
expiry/termination of this Agreement, meaning thereby that SDSPL can exercise its rights prescribed in Clause 15(ii) of the
Agreement, for verifying the correctness of the Monthly Subscriber Reports supplied by the Licensee for the Term, during any
one (1) of the three (3) years commencing from the Effective Date.
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SDSPL Page 11 of 50 Licensee
(for and on behalf of SUN)
(ii) Either Party has a right to terminate this Agreement by giving at least three (3) weeks’ notice to the other Party clearly
specifying the reasons for the proposed disconnection. It is clarified that the three (3) weeks shall start from the date of
receiving of such notice by the other Party.
(iii) The Licensee shall inform the Subscribers of the proposed disconnection at least fifteen (15) days prior to the date of such
disconnection through scrolls on the Subscribed Channels proposed to be disconnected.
(iv) The Parties shall execute new agreement prior to the expiry of this Agreement. If the Parties fail to execute new
interconnection agreement prior to expiry of this Agreement, SDSPL shall disconnect the signals of the Subscribed Channels to
the Licensee’s network, and the Licensee shall, at least fifteen (15) days prior to the date of such proposed disconnection,
through scrolls on the Subscribed Channels, inform the Subscribers of the date of expiry of this Agreement and the date of
disconnection of the signals of the Subscribed Channels.
(v) SDSPL’s rights to terminate the Agreement shall be without prejudice to SDSPL’s legal and equitable rights to any claims under
the Agreement, injunctive relief(s), damages, and other remedies available under Applicable Laws.
(vi) The Licensee hereby acknowledges that if signal of any Subscribed Channel, which was disconnected/deactivated for reason
attributable to the Licensee, needs to be reconnected, the Licensee shall be liable to pay non–refundable re-activation fee of
Rs. 500 per channel per re-activation, if SDSPL so elects. Further, the Licensee acknowledges that such re-activation fee does
not constitute a penalty.
(a) SDSPL shall disconnect/deactivate signals of the Subscribed Channels, and any agreement between the Parties for
carriage of the Subscribed Channels on the Addressable System of the Licensee (“Allied Agreements”) shall
automatically terminate.
(b) The Licensee shall forthwith pay the outstanding amounts under the Agreement to SDSPL, failing which, without
prejudice to SDSPL’s rights to take appropriate legal action against the Licensee, SDSPL reserves the right to adjust such
outstanding amounts from the amounts payable by SDSPL to the Licensee under the Allied Agreements.
(c) The Licensee shall immediately return the Equipment of the Subscribed Channels to SDSPL in good working condition
failing which the Licensee shall be liable to compensation/damages, equivalent to the Monthly License Fees last paid by
the Licensee, for each month of delay, on a pro-rata basis,
(d) Each Party shall return to the other Party all documents, Confidential Information, and other material belonging to the
other Party then in its possession; and
(e) The Licensee shall within seven (7) days of the expiry/termination pay to SDSPL all outstanding payments and/or other
sums (including but not limited to cost/charges/fees/damages/claims for rendition of accounts, if any accrued
hereunder or prior to the expiration/termination of this Agreement) that may be payable to SDSPL under the Agreement
as on the date of termination failing which, such outstanding amounts shall be payable together with interest at the rate
of 18% (eighteen per cent) per annum computed form the period of such outstanding becoming due and payable until
the date of payment of such outstaying, along with applicable interest, in full.
(ii) Those provisions of this Agreement that are explicitly, or by their nature, are intended to survive termination or expiry of this
Agreement shall survive termination or expiry of this Agreement.
(i) SDSPL represents to the Licensee that it has the requisite powers and authority to enter into the Agreement and to fully
perform its obligations hereunder.
(i) The Licensee represents, warranties and undertakes the following to SDSPL:
(a) The Licensee has requisite power and authority to enter into the Agreement and to fully perform its obligations
hereunder.
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SDSPL Page 12 of 50 Licensee
(for and on behalf of SUN)
(b) By executing this Agreement, the Licensee is not in breach of any of the provisions contained in any other agreement
executed by the Licensee with any third party.
(c) The Licensee has a valid and subsisting license from the applicable statutory authority which permits operation of its
Addressable System and the Licensee undertakes to keep such license valid and subsisting during the Term and provide
a copy of the same to SDSPL as and when called upon to do so by SDSPL.
(d) The Licensee shall abide, implement and ensure compliance to the TRAI Regulations relating to Addressable Cable
Systems, in particular the Interconnection Regulations, the Tariff Order and the QoS Regulations (as defined below).
(e) The Licensee undertakes that the Subscribed Channels shall not be disadvantaged or otherwise treated less favorably by
the Licensee in the packages offered to the Subscriber.
(f) The Licensee has the capacity to carry the minimum requisite number of channels on its Addressable System, in terms of
Applicable Laws.
(g) The Licensee undertakes to carry all language feeds of the Subscribed Channels.
(h) The Licensee undertakes to obtain requisite licenses from music societies and/or concerned authorities in India, if
required, and shall be liable to pay any license fee and royalty in relation to such licenses.
(i) All the Execution Requirements provided by the Licensee to SDSPL are correct.
(j) The STBs, CAS and SMS shall comply with the Technical Specifications and the Licensee agrees that the STBs, and their
installed CAS micro chip, used by the Subscribers shall prohibit use of digital outputs. In case SDSPL finds that the
Addressable System being used by the Licensee does not meet the requirements specified in Schedule A of this
Agreement, it shall inform the Licensee who shall get its Addressable System audited by M/s. Broadcast Engineering
Consultants India Ltd., or any other authority as may be specified by the TRAI by direction from time to time, an d obtain
a certificate from such agency that its Addressable System meets the requirements specified in Schedule A of this
Agreement.
(k) The Licensee shall provide the applicable Subscriber Reports and pay the applicable Monthly License Fees, together with
applicable taxes, in a timely manner, failing which, the Licensee shall be liable to pay applicable interest along with the
due payment.
(l) The Licensee shall not retransmit the Subscribed Channels via any medium other than its Addressable System.
(m) The Licensee shall maintain for the Subscribed Channels first-class signal transmission quality in accordance with the
highest international industry standards, subject to SDSPL delivering the signals of Subscribed Channels to the Licensee
of a quality sufficient to permit the Licensee to reasonably comply with such standards. The Licensee shall maintain a
service availability (a service free from viewer discernible problems including, without limitation, video with no audio,
audio with no video or significant signal distortion) that meets or exceeds 99.95% reliability per month (which
represents service outages incurred by Subscribers not exceeding approximately 22 minutes per month) without any
interruption or deviation from the daily transmission schedule, and shall immediately notify SDSPL of any degradation to
any of the Subscribed Channels’ signals.
(n) The Licensee undertakes to retransmit the signals of the Subscribed Channels in its entirety without (i) any cutting,
editing, dubbing, scrolling or ticker tape, voice-over, sub titles, substituting or any other modification, alteration,
addition, deletion or variation; and, (ii) replacing, modifying, deleting, imposing or superimposing of advertisements or
otherwise tampering with the content of the Subscribed Channels.
(o) The Licensee undertakes not to, either itself or through others, copy, tape or otherwise reproduce any part of the
Subscribed Channels. The Licensee further undertakes that it shall not copy or tape programs for resale or deal in any
copied programs and shall immediately notify SDSPL of any unauthorized copying, taping or use of any part of the
Subscribed Channels and shall fully cooperate with all requests by SDSPL to take such steps as are reasonable and
appropriate to cause such activities to cease. It is understood that this shall not apply to the Subscribers using STBs with
PVR/DVR facilities. However, the Licensee undertakes & ensures that content stored in the DVR and/or external storage
device should always be encrypted as a ‘Copy Protect’ feature.
(p) The Licensee shall not push content onto the STBs, there shall not be automatic advertisement skipping function and/or
the Licensee shall not create a virtual video-on-demand or other on demand service in respect of the Subscribed
Channels.
(q) The Licensee undertakes not to place the Subscribed Channels next to any pornographic or gambling channel.
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SDSPL Page 13 of 50 Licensee
(for and on behalf of SUN)
(r) The Licensee undertakes not to pledge, charge, encumber or in any way part with the possession of the Equipment
without prior written permission of SDSPL. Further, the Licensee undertakes not to remove or shift or allow removing or
shifting, the Equipment from the Installation Address detailed in the first page of this Agreement or allow anybody else
to do the same, without prior written permission of SDSPL and shall indemnify SDSPL against any damage, destruction,
theft or loss of the Equipment.
(s) The Licensee undertakes not to modify, misuse or tamper with the Equipment including the seal (paper seal to prevent
opening of the Equipment) or any signals emanating there from, in a manner that prevents the identification of the
Equipment number or interferes with the signals emanating there from.
(t) The Licensee undertakes to keep the Equipment in good and serviceable order and condition to the satisfaction of SDSPL
and bear all expenses for general repairs and maintenance of the same and it shall immediately notify SDSPL in the
event of any mechanical/technical fault in the Equipment.
(u) The Licensee undertakes to pay all duties, taxes, fees and other outgoings payable in respect of the Equipment as and
when the same becomes due and payable and shall indemnify SDSPL against any default or non-payments in this regard.
(v) Upon expiry/termination of the Agreement, the Licensee undertakes to return to SDSPL the Equipment in good working
condition and pay to SDSPL all outstanding payments that may be payable to SDSPL under the Agreement on the date of
termination.
(w) Upon change in the designated satellite of the Subscribed Channels, the Licensee undertakes to make all necessary
arrangements to ensure continued access to the Subscribed Channels at its own expense.
(x) The Licensee undertakes to promptly intimate SDSPL of any change in ownership or sale of the business/assets of the
Licensee.
(y) Any amount due and payable by the Operator to SDSPL under any previous agreement/arrangement between SDSPL
and the Operator shall be paid by the operator to SDSPL within 30 days of the execution of this Agreement, failing
which SDSPL reserves the right to terminate this Agreement and deactivate/disconnect the signals of the Subscribed
Channels.
(z) The Licensee undertakes to keep accurate and complete records and accounts of billings of the Subscribers and make
such records available to SDSPL and/or its representatives for inspection/audit upon reasonable notice.
(aa) The Licensee undertakes to provide all assistance to SDSPL for conducting survey to determinate the actual subscriber
base of the Licensee. The Licensee undertakes to furnish and submit to SDSPL all information and/or documents as may
be required by SDSPL from the Licensee from time to time.
(bb) Whenever any of the Channels are launched in high definition format, the Licensee shall arrange for distribution of the
high definition format signals of the applicable channels through its Addressable System, however, subject to separate
commercial arrangement between the Parties.
(i) SDSPL grants to the Licensee the non-exclusive right during the Term to use the SUN Marks solely in connection with the
marketing and promotion of the Subscribed Channels and in a manner that has been pre-approved by SDSPL.
(a) an equivalent amount of marketing support for the Channels as it provides to other channels of the same genre;
(b) similar treatment to all Channels in all advertising material whereby Channel logos and/or names appear with the logos
and names of other channels in terms of size and prominence and page taking into consideration context; and
(c) Equal opportunity to the Channels for participation in events and promotions that the Licensee undertakes subject to
commercial agreement for each event.
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SDSPL Page 14 of 50 Licensee
(for and on behalf of SUN)
(i) It is expressly agreed and understood that the Licensee shall not acquire any ownership or other rights with respect to the
Subscribed Channels, other than those expressly provided in this Agreement.
(ii) All Intellectual Property related to the Subscribed Channels shall belong exclusively to SUN. The Licensee shall not acquire any
proprietary or other rights in the Intellectual Property to which SDSPL assert proprietary or other rights, or which SDSPL may
notify the Licensee from time to time in writing, and agrees not to use the Intellectual Property in any corporate or trade
name. The Licensee may use the Intellectual Property solely for the purpose of advertising and promoting the Subscribed
Channels only with the prior written consent of SDSPL. Marketing materials generated by the Licensee may refer to the
Intellectual Property only if it is clear that such Intellectual Property represent trademarks or service marks for the Subscribed
Channels, which are distributed by the Licensee. Such marketing materials shall require the prior written approval of SDSPL.
The Licensee shall not acquire any proprietary or other rights over the SUN Marks, and agrees not to use SUN Marks without
prior written consent of SDSPL. Unless notified to the contrary by SDSPL, in all trade references, advertising, promotion and
for all other purposes, the Subscribed Channels shall be referred to exclusively as designated herein or as otherwise
designated by SDSPL. To the extent any of such rights are deemed to accrue to the Licensee, the Licensee agrees that such
rights are the exclusive property of SDSPL or SUN, as applicable. SDSPL reserves the right to inspect any such material at any
time without prior notice. The Licensee shall not use any Intellectual Property as part of a corporate name or of a trade name,
register or use any name or mark which is the same as, or which contains or which, in the opinion of SDSPL, resembles any of
the Intellectual Property. The Licensee shall include appropriate copyright and other legal notices as SDSPL may require, and
shall promptly call to the attention of SDSPL the use of any Intellectual Property, or of any names or marks that resemble any
Intellectual Property by any third party in the Territory. The Licensee shall within 10 days after termination of this Agreement
return to SDSPL or, at SDSPL’s request, destroy all material containing, and all material used for the purpose of printing or
reproducing, any Intellectual Property or any other names or marks that in the opinion of SDSPL are similar to any Intellectual
Property, and shall transfer or cause to be transferred at no cost to SDSPL/SUN (or its designee) all interest in and to any
graphic representation created by or for the Licensee of any Intellectual Property. To the extent permissible by law, the
Licensee hereby appoints SDSPL its lawful attorney-in-fact irrevocably to carry out any legal action required to cancel any
registration or application for registration obtained or made by the Licensee for the Intellectual Property pertaining to
SDSPL/Service Provide and the Subscribed Channels as mentioned in this clause or to cause all of the Licensee’s interest in
such registrations or application to be transferred to SDSPL/SUN (or its designee), it being acknowledged that such power is a
power coupled with an interest.
(i) Notwithstanding anything to the contrary in this Agreement, to the maximum extent allowed under the applicable law, except
where a Party is indemnified against third party claims, in no event shall any Party be liable for any incidental or consequential
damages, whether foreseeable or not (including those arising from negligence), occasioned by any failure to perform or the
breach of any obligation under this Agreement for any cause whatsoever.
(ii) Any and all express and implied warranties, including, but not limited to, warranties of merchantability or fitness for any
purpose or use, are expressly excluded and disclaimed by the Parties, except as specifically set forth herein.
23. CONFIDENTIALITY:
The Licensee shall keep in strict confidence any Confidential Information received by it from SDSPL and shall not disclose the same
to any person, not being a party to this Agreement. The Licensee shall also bind its employees, officers, advisors, associates,
contractors, agents and other similar persons, to whom the Confidential Information may be disclosed, to the obligations of such
confidentiality. However, any disclosure of Confidential Information by the Licensee to any of its employees, officers, advisors,
associates, contractors, agents and other similar persons shall be strictly on a need to know basis. Confidential Information shall, at
all times, remain the exclusive property of SDSPL and the Licensee shall not acquire any rights in the Confidential Information.
Neither Party shall be liable for any delay in performing or for failing to perform any or all of its obligations under this Agreement
resulting from force majeure conditions including satellite failure, satellite jamming, occurrence of an event over which the affected
Party has no control, etc., which may affect the retransmission of signals of any of the Subscribed Channels to the
Licensee/Subscribers. In the event of a suspension of any obligation under this clause, which extends beyond a period of one (1)
month, the Party not affected, may at its option, elect to cancel those aspects of this Agreement.
25. NO AGENCY:
Neither Party shall be or hold itself as the agent of the other under the Agreement. No Subscribers shall be deemed to have any
privity of contract or direct contractual or other relationship with SDSPL by virtue of this Agreement or by SDSPL’s delivery of the
Subscribed Channels to the Licensee. This Agreement between SDSPL and the Licensee is on principal to principal basis and is
terminable in nature.
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SDSPL Page 15 of 50 Licensee
(for and on behalf of SUN)
26. NO WAIVER:
The failure of either Party to resist, in any one or more instance, upon performance of any of the provisions of this Agreement or to
enforce any such provisions or the relinquishment of any such rights, shall not make such provisions/rights obsolete and such
provisions/rights shall continue and remain in full force and effect. No single or partial exercise by either Party of any right or
remedy shall preclude other future exercise thereof or the exercise of any other right or remedy. Waiv er by any Party of any breach
of any provisions of this Agreement (or the consequences of any such breach as provided for in this Agreement) must be in wri ting
and signed by the Parties hereto and such waiver shall not constitute or be construed as a conti nuing waiver or as a waiver of any
other breach of any other provisions of this Agreement.
27. ASSIGNMENT:
(i) Notwithstanding anything contained in the Agreement, the Licensee shall not have the right, without the prior written
consent of SDSPL, to assign or transfer the Agreement or any of its rights or obligations hereunder to any third Party. Upon
any breach, whether actual, potential or threatened, of this clause, the Licensee shall be deemed to be unauthorized to
retransmit the signals of the Subscribed Channels, as the case may be, and in material breach of this Agreement which shall
entitle SDSPL to terminate the Agreement and deactivate/disconnect the signals of the Subscribed Channels and take any
other measures as may be lawfully appropriate.
(ii) SDSPL may, at any time, assign the Agreement including, without limitation, its rights and obligations hereunder, either in
whole, or in part, to any person or third party and such person or third party shall, to the extent of such assignment, be
deemed to have the same rights and obligations as SDSPL vis a vis the Licensee. Such assignment by SDSPL shall be effective
on and from the date as communicated in writing by SDSPL to the Licensee.
(i) The Parties shall forever keep and hold the other Party and such Party’s subsidiaries, affiliated companies, officers, directors,
employees and agents fully indemnified and harmless against all liabilities, claims, costs, damages and expenses (including,
without limitation, reasonable attorney’s fees) resulting due to any of the defaulting Party’s acts, omissions, misstatements,
and representations, warranties, undertakings or otherwise set out hereunder or any of its obligations pursuant to the
Agreement.
(ii) Except as provided under the Agreement, neither Party shall have any rights against the other Party for claims by third
persons or for non-operation of facilities or non-furnishing of the Subscribed Channels, if such non-operation or non-
furnishing is due to failure of equipment, satellite action or natural calamity.
(iii) SDSPL makes no representations or warranty as to whether or not the Subscribed Channels or any of its content requires any
governmental consent or approval or as to whether or not the Subscribed Channels complies with laws and regulations of any
governmental and other authorities for its distribution. The Licensee shall be responsible, at its sole cost and expense, for
obtaining all necessary approvals, licenses and permissions, as may be imposed or required by the governmen t and other
authorities, for the distribution of the Subscribed Channels by the Licensee and maintaining those approvals, licenses and
permissions throughout the Term.
(iv) The Licensee acknowledges and accepts that SDSPL shall not be liable in any manner to the Licensee or any third party as
regards to any program content or alleged violations of any third party rights, any law or any broadcast standards and practice
guidelines, program codes or censorship guidelines contained in the Applicable Laws.
29. SEVERABILITY:
If any provision of this Agreement becomes invalid, illegal or unenforceable, in whole or in part, the validity of the remainder
provisions of this Agreement shall not be affected thereby, and the Parties shall agree to a valid substitute provision, which
corresponds in its economic effect as closely as legally possible to the invalid or unenforceable provision which it replaces .
30. NOTICES:
All notices given hereunder shall be given in writing, by personal delivery, Speed Post or Registered Post A.D., at the
correspondence address of the Licensee and SDSPL set forth in the Agreement, unless either Party at any time or times designates
another address for itself by notifying the other Party thereof by Speed Post or Registered Post A.D. only, in which case all notices
to such Party shall thereafter be given at its most recent address. Notice given by Registered Post A.D. shall be deemed deli vered
on the third day from the date of dispatch of such Registered Post A.D. All notices to SDSPL shall be addressed in the attention of
___________________ ___________________
SDSPL Page 16 of 50 Licensee
(for and on behalf of SUN)
“Legal Head”, Sun Distribution Services Private Limited, Murasoli Maran Towers, 73, MRC Nagar Main Road, MRC Nagar, Chennai
600 028.
The rights and obligations of the Parties under the Agreement shall be governed by and construed in accordance with the laws of
India. The TDSAT, to the exclusion of all other courts, shall have exclusive jurisdiction in respect of any dispute between the Parties
arising out of or in connection with or as a result of this Agreement.
The Agreement along with its Schedules and Annexes contains the entire understanding between the Parties with respect to the
subject matter covered herein. It supersedes all prior understandings between the Parties with respect to the subject matter
hereof. Subject to any new regulations/orders stipulated by the TRAI/MIB or any order of the court/tribunal, any modification,
variation, alteration and amendment of the provisions of the Agreement shall be mutually agreed in writing and executed by an d
on behalf of the Parties.
IN WITNESS WHEREOF, the Parties hereto have executed this Agreement on the day, month and year mentioned hereinabove.
___________________ ___________________
SDSPL Page 17 of 50 Licensee
(for and on behalf of SUN)
SCHEDULE A
ADDRESSABLE SYSTEM REQUIREMENTS
1. The Licensee shall ensure that the current version of the CAS, in use, do not have any history of hacking.
Explanation: A written declaration available with the Licensee from the CAS vendor, in this regard, shall be construed as compliance
of this requirement.
2. The SMS shall be independently capable of generating, recording, and maintaining logs, for the period of at least immediate
preceding two consecutive years, corresponding to each command executed in the SMS including but not limited to activation and
deactivation commands.
3. It shall not be possible to alter the data and logs recorded in the CAS and the SMS.
4. The Licensee shall validate that the CAS, in use, do not have facility to activate and deactivate a Set Top Box (STB) directly from th e
CAS terminal. All activation and deactivation of STBs shall be done with the commands of the SMS.
5. The SMS and the CAS should be integrated in such a manner that activation and deactivation of STB happen simultaneously in both
the systems.
Explanation: Necessary and sufficient methods shall be put in place so that each activation and deactivation of STBs is reflected in
the reports generated from the SMS and the CAS terminals.
6. The Licensee shall validate that the CAS has the capability of upgrading STBs over-the-air (OTA), so that the connected STBs can be
upgraded.
7. The fingerprinting should not get invalidated by use of any device or software.
8. The CAS and the SMS should be able to activate or deactivate services or STBs of at least 10% of the subscriber base of the Licensee
within 24 hours.
9. The STB and Viewing Card (VC) shall be paired from the SMS to ensure security of the channel.
10. The CAS and SMS should be capable of individually addressing subscribers, for the purpose of generating the re ports, on channel by
channel and STB by STB basis.
11. The SMS should be computerized and capable of recording the vital information and data concerning the subscribers such as:
a. Unique customer identification (ID) b. Subscription contract number
c. Name of the subscriber
d. Billing address
e. Installation address
f. Landline telephone number
g. Mobile telephone number
h. E-mail address
i. Channels, bouquets and services subscribed j. Unique STB number
k. Unique VC number.
13. The SMS should be capable of generating reports, at any desired time about:
i. The total number of registered subscribers.
ii. The total number of active subscribers.
iii. The total number of temporary suspended subscribers.
iv. The total number of deactivated subscribers.
v. List of blacklisted STBs in the system.
vi. Channel and bouquet wise monthly subscription report in the prescribed format.
vii. The names of the channels forming part of each bouquet.
viii. The total number of active subscribers subscribing to a particular channel or bouquet at a given time.
ix. The name of a-la carte channel and bouquet subscribed by a subscriber.
x. The ageing report for subscription of a particular channel or bouquet.
___________________ ___________________
SDSPL Page 18 of 50 Licensee
(for and on behalf of SUN)
14. The CAS shall be independently capable of generating, recording, and maintaining logs, for the period of at least immediate
preceding two consecutive years, corresponding to each command executed in the CAS including but not limited to activation and
deactivation commands issued by the SMS.
15. The SMS shall be independently capable of generating, recording, and maintaining logs in readable format since inception with
date and time stamp of log generation, for the period of at least immediate preceding two consecutive years, corresponding to each
user level and command executed in the SMS including but not limited to activation and deactivation commands. All these comma nds
should be in a format which is readable and should have required parameters/elements which can be analysed to drive channel-wise
count
16. The CAS shall be able to tag and blacklist VC numbers and STB numbers that have been involved in piracy in the past to ensure that
such VC or the STB cannot be re-deployed.
17. It shall be possible to generate the following reports from the logs of the CAS:
a. STB-VC Pairing / De-Pairing
b. STB Activation / De-activation
c. Channels Assignment to STB
d. Report of the activations or the deactivations of a particular channel for a given period.
18. The SMS shall be capable of generating bills for each subscriber with itemized details such as the number of channels subscri bed, the
network capacity fee for the channels subscribed, the rental amount for the customer premises equipment, charges for pay channel
and bouquet of pay channels along with the list and retail price of corresponding pay channels and bouquet of pay channels, taxes
etc.
19. The Licensee shall ensure that the CAS and SMS vendors have the technical capability in India to maintain the systems on 24x7 basis
throughout the year.
20. The Licensee shall declare the details of the CAS and the SMS deployed for distribution of channels. In case of deployment of any
additional CAS/ SMS, the same should be notified to SDSPL by the Licensee.
21. Upon deactivation of any subscriber from the SMS, all programme/ services shall be denied to that subscriber.
22. The Licensee shall preserve unedited data of the CAS and the SMS for at least two years, including but not limited to package wise
subscribers etc.
23. The Licensee shall ensure that all data pertaining to sun channels are maintained in servers located inside India only
(B) Fingerprinting:
1. The Licensee shall ensure that it has systems, processes and controls in place to run finger printing at regular intervals.
2. The STB should support both visible and covert types of finger printing.
3. The finger printing should not be removable by pressing any key on the remote of STB.
4. The finger printing should be on the top most layer of the video.
5. The finger printing should be such that it can identify the unique STB number or the unique VC number.
6. The finger printing should appear on the screens in all scenarios, such as menu, Electronic Programme Guide (EPG), Settings, blank
screen, and games etc.
7. The location, font colour and background colour of fingerprint should be changeable from head end and should be random on the
viewing device.
8. The finger printing should be able to give the numbers of characters as to identify the unique STB and/or the VC.
9. The finger printing should be possible on global as well as on the individual STB basis.
10. The overt finger printing should be displayed by the Licensee without any alteration with regard to the time, location, duration and
frequency.
11. Scroll messaging should be only available in the lower part of the screen.
12. The STB should have a provision that finger printing is never disabled.
___________________ ___________________
SDSPL Page 19 of 50 Licensee
(for and on behalf of SUN)
13. The watermarking network logo for all pay channels shall be inserted at encoder end only.
1. The STB should be capable of decrypting the Conditional Access messages inserted by the Head-end.
2. The STB should be capable of doing finger printing. The STB should support both Entitlement Control Message (ECM) and
Entitlement Management Message (EMM) based fingerprinting.
6. There should be provision for global messaging, group messaging and the individual STB messaging.
7. The STB should have forced messaging capability including forced finger printing display.
9. The STBs should be addressable over the air to facilitate OTA software upgrade.
10. The STBs with facilities for recording the programs shall have a copy protection system..
11. The STB should have network lock feature and its should not work on any other network feed
12. The STBs with facilities for recording the programs shall have a copy protection system.
13. The STBs with PVR/USB recording option should have following capability:
a. Capability to record live Fingerprinting, forced message and watermarking logo along with
content.
b. During playout live Finger printing & forced message should flash on screen.
c. Recorded content should get disabled on deactivated STB.
14. The Licensee should not give access or configure LCN/Transport stream to insert local channels in field/at LCO end
___________________ ___________________
SDSPL Page 20 of 50 Licensee
(for and on behalf of SUN)
SCHEDULE B
LICENSEE’S ANTI-PIRACY OBLIGATIONS
1. General
1.1 The Licensee shall take all necessary actions to prevent any unauthorized access to the Channels/Subscribed Channels
through its Addressable System.
2.1 In order to ensure that each STB is capable of being used for Fingerprinting, the Licensee shall ensure that the STBs supplied
to Subscribers conform to the Bureau of Indian Standards established under the Bureau of Indian Standards Act, 1986.
2.2 The Licensee represents warrants and undertakes that there are adequate systems, processes and controls in place regarding
the distribution of STBs and VCs so as to ensure that they are only sold by the Licensee or by its authorized dealers and such
sales are only made to bona fide Subscribers and installations are made at a applicable residential address. Adequate systems,
processes and controls shall include, without limitation, the Licensee:
2.2.1 collecting and maintaining complete up to date records of each and every Subscriber’s details, and details of the
location of every STB and VC including, without limitation, the particulars specified in paragraph 2.4;
2.2.2 requiring all Subscribers to submit a utility bill or bank statement as proof of address, including any Subscribers who
have been previously de-authorized prior to re-authorization, or independently physically verify the address by a
person other than the dealer/sales unit, prior to activation of any STB and VC;
2.2.3 investigating any multiple VC issued under one individual name or address, including visiting the premises of such
individuals or addresses from time to time;
2.2.4 deploying verification officers on a regular basis to visit and audit the accuracy and veracity of the Subscriber
databases on a regular basis;
2.2.5 ensuring compliance by dealers including unannounced visits to dealers’ premises from time to time;
2.2.6 requiring that for every change of address on the system and therefore re-location of a STB, there is an independent
physical verification of the new residential address; and
2.2.7 De-authorizing any STB or VC that is found outside the Area or in the possession of a person who is not a bona fide
Subscriber.
2.3 The Licensee represents, warrants and undertakes that all of its STBs and VCs: (i) are sold and installed together as a pack only
and installed only at the premises of Subscribers whose address has been verified in accordance with paragraph 2.2.1; and (ii)
employ card-pairing technology that ensures once a VC is activated and paired to a particular STB, the Channels/Subscribed
Channels cannot be viewed if such STB is removed and used with any other STB or used with a set top box of any other the
Licensee.
2.4 The Licensee represents, warrants and undertakes that all installations of STBs and VCs are done directly by the Licensee or
through its authorized dealers and that the installer for every installation physically checks and ensures before installation and
activation of a STB and VC that the address where the installation is being done matches with the address as supplied by the
Subscriber at the time of purchase/hire purchase/renting of the STB and which is the same as detailed in the SMS. In
accordance with paragraph 2.2.1, the Licensee’s SMS shall contain all of the following information items for each Subscriber
prior to activation of a STB and VC for such Subscriber:
2.4.1 Name;
2.4.2 Installation address;
2.4.3 Billing address (if different);
2.4.4 Telephone number of the installation address, where applicable;
2.4.5 Subscriber’s unique subscriber reference or subscription agreement number;
2.4.6 Channels/Bouquets that have been selected;
2.4.7 Name and unique reference number of the dealer who sold the STB to such Subscriber;
2.4.8 Name and unique reference number of the dealer who sold the subscription to such Subscriber (if different);
2.4.9 Name and unique reference number of the installer (if different from the dealer);
2.4.10 VC number; and
2.4.11 Unique STB number.
2.5 The Licensee agrees and undertakes that it shall not activate, or otherwise reactivate, as the case may be, those VCs, wherein
the Channels/Subscribed Channels can be accessed from addresses which are:
2.5.1 not bona fide or do not match the addresses as supplied by the relevant Subscribers as detailed in the SMS; or
2.5.2 outside the Area; or
2.5.3 that of a cable head end or any other distributor of such Channel.
___________________ ___________________
SDSPL Page 21 of 50 Licensee
(for and on behalf of SUN)
2.6 In order to ensure that the VC is only activated for bone fide Subscribers, the Licensee further represents, warrants and
undertakes that there are adequate controls to ensure (a) a VC is not activated before installation with its paired STB; and (b)
that such VC is activated at the address of the Subscriber which matches with the address as supplied by the Subscriber at th e
time of purchase/hire purchase/renting of the STB and which is the same as detailed in the SMS.
2.7 The Licensee represents, warrants and undertakes that its SMS: (a) allows viewing and printing historical data, in terms of
total activation, de-activation and re-activation of all Subscribers and all other records required under paragraph 2.4; and (b)
enables the location of each and every STB and VC to be recorded.
3. Fingerprinting
3.1 The Licensee shall ensure that it has systems, processes and controls in place to run Fingerprinting at regular intervals as per
the specifications provided by SDSPL and as reasonably requested from time to time.
3.2 The Licensee shall ensure that all STBs should support both visible and covert types Fingerprinting and should be compatible
for running Fingerprinting whether operated by the Licensee or by SDSPL.
3.3 The Licensee shall ensure that it shall be able to operate the Fingerprinting across all Subscribers based on pre-set parameters
and such Fingerprinting should, apart from the foregoing, be possible and available on global, group and regional ba ses at all
times. On screen display should support a minimum number of characters that preserve uniqueness to that VC and STB and
any amendment of those characters will be on a pre-determined, consistent basis.
3.4 The Licensee shall ensure that the following processes shall be deployed to keep a check on piracy and misuse of the signals of
the Channels:
3.4.1 The Channels’ Fingerprinting should pass through without masking or tampering with respect to time, location,
duration and frequency;
3.4.2 Fingerprinting to be provided by the Licensee on the Channels, as per the scheme provided by SDSPL; SDSPL shall
have a right to give the time, location, duration of Fingerprinting at a reasonably short notice (i.e. at least 30 minutes
prior notice or more).
4.1 The Licensee shall ensure that the Subscribed Channels are broadcast in an encrypted form and in a form capable of
Fingerprinting.
4.2 The Licensee represents and warrants that: (a) both the CAS and SMS shall be of a reputed organization and are currently
being used by other pay television services that have, in aggregate, at least 1 million subscribers in the global pay televis ion
market; (b) none of the current versions of the CAS have been hacked; (c) to the best of its knowledge, there are no devices or
software available anywhere in the world that is capable of hacking or invalidating the Fingerprinting technology; and (d) both
its CAS and SMS shall be integrated and any activation/de-activation shall be processed simultaneously through both systems.
4.3 The Licensee agrees that it shall, at its sole cost, be responsible for ensuring the Subscribed Channels are distributed via a
digital, encrypted format signal receivable only by its bona fide Subscribers.
4.4 All activations and deactivations shall be performed only through SMS and not CAS
5.1 Each Party shall immediately notify the other Party if it ascertains or becomes aware that:
5.1.1 Any VC or STB is being located, supplied or sold outside the Area/Territory,
5.1.2 Any of the Channels are being viewed via a VC or STB by a third party that is not a Subscriber,
5.1.3 A VC is being used for viewing the Channels anywhere other than the registered address of a Subscriber, or
5.1.4 A VC and/or STB is being used by a cable operator or other distributor to distribute any of the Channels (each, a
“Piracy Event”).
5.2 If SDSPL or the Licensee becomes aware of a Piracy Event then the Licensee shall take all necessary steps to prevent or to stop
such unauthorized or illegal use of the Channels or signals thereof.
___________________ ___________________
SDSPL Page 22 of 50 Licensee
(for and on behalf of SUN)
5.2.1 In the event SDSPL decides to take legal or other action against any infringing party committing or causing any Piracy
Event, the Licensee shall provide all reasonable assistance to SDSPL to prevent or combat such Piracy Event.
5.2.2 If the Licensee wishes at its cost to take legal or other action of any kind against any party alleged to be infringing a
right of SDSPL, where SDSPL shall be one of the parties to such action, it shall notify SDSPL in writing and seek SDSPL’s
prior written consent. Where SDSPL consents to the Licensee taking legal or other action on behalf of SDSPL, the
Licensee shall keep SDSPL fully informed of the progress of such action. The Licensee shall not settle, attempt to
settle or otherwise compromise the rights of SDSPL or its affiliates without the prior written consent of SDSPL.
5.3 The Licensee agrees to change or upgrade its CAS and/or SMS in the event the CAS is shown to be hacked.
5.4 The Licensee shall investigate and report to SDSPL any detected incidents of copying, transmitting, exhibiting or other illegal
use of the Channels/Subscribed Channels via a STB and/or VC, or any illegal or unauthorized distribution or use of the
Equipment that enable access to the Channels/Subscribed Channels.
___________________ ___________________
SDSPL Page 23 of 50 Licensee
(for and on behalf of SUN)
SCHEDULE C
APPLICATION FORM FOR REQUEST OF SIGNALS OF TELEVISION CHANNELS
__________
(Signature)
Date: _____________
Place: _____________
DECLARATION
I _____________ s/o/d/o ______________, _____________ (Owner / Proprietor / Partner / Director / Authorized Signatory), of
_____________ (name of the Licensee), do hereby declare that the details provided above are true and correct. I state that t he
addressable systems installed for distribution of television channels meet the technical and other requirements specified in the Schedule
III of the Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable System) Regulations 2017. The
configuration and the version of the addressable system have not been changed after issuance of the report by the Auditor.
__________
(Signature)
Date: _____________
Place: _____________
___________________ ___________________
SDSPL Page 24 of 50 Licensee
(for and on behalf of SUN)
SCHEDULE D
STATE / UNION TERRITORY WISE SUBSCRIPTION REPORTS
Reported Month: _________________ State / Union Territory Name :_______________ Year: ________________
A.1 Monthly subscription of a channel or bouquet shall be arrived at, by averaging the number of subscr ibers subscribing that channel or
bouquet, as the case may be, recorded four times in a month, as provided in Table 1, Table 2, Table 3 and Table 4, respectively. The
number of subscribers shall be recorded at any point of time between 19:00 hrs to 23:00 hrs of the day.
1. If the Licensee subscribes any of the Channel(s) on an a-la-carte basis and offers the same to the Subscribers on a-la-carte basis
(Table1)
2. If the Licensee subscribes any of the Channel(s) on an a-la-carte basis and offers the same to the Subscribers as part of a Package
(Table 2)
3. If the Licensee subscribes any of the Bouquet(s) and offers the same to the Subscribers as a standalone Package (Table 3)
4. If the Licensee subscribes any of the Bouquet(s) and offers the same to the Subscribers as part of a Package (Table 4)
Table 1
Table 2
Table 3
Sl. Name Area/C Name of Number Number Number Number Monthly Average
of the ity/To constituent of of of of Subscriber Level
bouque wn channels of subscriber subscriber subscriber subscriber
t of pay bouquet of the s of the s of the s of the s of the
channel broadcaster Package Package Package Package
s on 7 th on 14th on 21st on 28th
day of the day of the day of the day of the
month month month month
(1 (2) (3) (4) (5) (6) (7) (8) (9)=[(5)+(6)+(7)+(8)]
) /4
1.
2.
Table 4
___________________ ___________________
SDSPL Page 25 of 50 Licensee
(for and on behalf of SUN)
Sl. Name of Are Name Nam Name Number Number Number Number of Monthly
N the a/C of e of of of of of subscribers Average
o bouquet ity/ consti Pack constitu subscribe subscrib subscrib of the Subscriber
of pay To tuent age ent rs of the ers of ers of Package on Level
channels wn chann channel Package the the 28th day of
els of s of on 7 th Package Package the month
bouq Package day of on 14th on 21st
uet of the day of day of
the month the the
broad month month
caster
(1 (2) (3) (4) (5) (6) (7) (8) (9)=[(5)+(6)+(
) 7)+(8)]/4
1.
2.
SCHEDULE D-1
INCENTIVE SUBSCRIPTION REPORTS
Name of
Name of Average
Bouquet in DPO Active Subscribers
A-la- LCN LCN Primary Subscribers of the
Sl. No. which such A-la- Package of Licensee in the
Carte Number Rank Market Channel in the
carte Channel is Name Primary Market
Channel Primary Market
present
A-la-
Bouquet
carte
1
2
Note:
1. Each set top box, located at a place indicated by the subscriber for receiving the subscribed broadcasting services from the Licensee,
shall constitute one subscriber.
2. In case, the Subscribed Channel is forming part of more than one bouquet, then each of the bouquet name along with the averag e
subscription for such channel/bouquet to be mentioned in the LCN qualification report.
3. The reports shall be generated in non-editable PDF format, with read only permissions.
4. The Active subscriber base of the Licensee for the primary market for availing the LCN incentive for the month will be provided along
with the monthly subscription reports, duly certified.
___________________ ___________________
SDSPL Page 26 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE A
THE CHANNELS AND GENRES
___________________ ___________________
SDSPL Page 27 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE B
MAXIMUM RETAIL PRICE OF A-LA-CARTE CHANNELS PER SUBSCRIBER PER MONTH
___________________ ___________________
SDSPL Page 28 of 50 Licensee
(for and on behalf of SUN)
*Distribution fee is 20% of MRP of subscribed channel/bouquet
*SDSPL reserves the right to revise the MRPs and/or nature of the a-la-carte channels, subject to compliance with the Applicable Laws.
*SDSPL reserves the right to offer promotion schemes on the maximum retail price of a-la-carte pay channels from time to time at its
own discretion. The frequency of such promotional scheme shall not exceed twice in a calendar year and the period of such
promotional scheme shall not exceed ninety (90) days at a time.
___________________ ___________________
SDSPL Page 29 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE B-1
BOUQUETS OF STANDARD DEFINITION CHANNELS and HD CHANNELS
___________________ ___________________
SDSPL Page 30 of 50 Licensee
(for and on behalf of SUN)
___________________ ___________________
SDSPL Page 31 of 50 Licensee
(for and on behalf of SUN)
___________________ ___________________
SDSPL Page 32 of 50 Licensee
(for and on behalf of SUN)
___________________ ___________________
SDSPL Page 33 of 50 Licensee
(for and on behalf of SUN)
___________________ ___________________
SDSPL Page 34 of 50 Licensee
(for and on behalf of SUN)
___________________ ___________________
SDSPL Page 35 of 50 Licensee
(for and on behalf of SUN)
___________________ ___________________
SDSPL Page 36 of 50 Licensee
(for and on behalf of SUN)
*Distribution fee is 20% of MRP of subscribed channel/bouquet
*SDSPL reserves the right to revise the MRPs of bouquet of pay channels, subject to compliance with the Applicable Laws.
*SDSPL reserves the right to offer promotion schemes on the bouquet of pay channels from time to time at its own discretion. The
frequency of such promotional scheme shall not exceed twice in a calendar year and the period of such promotional scheme shal l not
exceed ninety (90) days at a time. The prices of the a-la-carte pay channel(s) offered under such promotional scheme shall be considered
as maximum retail price(s) during the period of such promotional scheme.
___________________ ___________________
SDSPL Page 37 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE B-2
INCENTIVE SCHEME
If the Licensee subscribes to any of our Bouquet(s) and/or A-la-carte Channels and offers the same to the Subscribers on standalone basis
or as part of any Licensee Tier(s)/Package (s),the Licensee shall be entitled to discount of 15 % as per Table A below, subject to fulfilling
the terms set out below:
(a) If the channels are placed in the LCN slabs as per Table B below ; and
(b) If the aggregation of the Monthly Average Subscribers of the Licensee, consisting of a-la-carte channels and Bouquets comprising of
such a-la-carte channels, reaches 80% of its active subscribers in the respective Primary Market.
SDSPL reserves the right to amend, modify, alter, change, substitute, withdraw, add any of the terms and conditions of any of the Incentive
Schemes at its sole discretion. In addition, SDSPL at sole discretion may amend the Incentive Scheme(s) in the event, during the Term, (i)
SUN launches a New Channel, or (ii) in case of a Removed Channel, or (iii) in case of a Converted Channel. For the avoidance of doubt, it is
clarified that a reference to a New Channel in this Annexure and/ or the Agreement includes any additional channels (whether by way of a
new launch, acquisition of any existing channel or otherwise), distributed by SDSPL and/ or its current or future subsidiaries, and in such
an event SDSPL shall have the right to withdraw and/ or modify this Annexure and/ or the Incentives set out herein in its sole discretion.
Table A
LCN Incentive Discount Percentage
Incentive Percentage
15%
___________________ ___________________
SDSPL Page 38 of 50 Licensee
(for and on behalf of SUN)
TABLE B
Genre and Logical Channel Number (LCN)
2 K TV General Entertainment (Tamil) Sun TV, Adithya TV, Sun Life, Vijay TV, Vijay Super, Zee Tamil, Colors 1 to 4
Tamil, Raj TV, Kalaignar TV, Jaya TV, Polimer TV and similar channels
3 Adithya TV General Entertainment (Tamil) Sun TV, KTV, Sun Life, Vijay TV, Vijay Super, Zee Tamil, Colors Tamil, Raj 1 to 7
TV, Kalaignar TV, Jaya TV, Polimer TV and similar channels
4 Sun Life General Entertainment (Tamil) Sun TV, KTV, Adithya TV, Vijay TV, Vijay Super, Zee Tamil, Colors Tamil, 1 to 6
Raj TV, Kalaignar TV, Jaya TV, Polimer TV and similar channels
5 Sun Music Music (Tamil) Isaiyaruvi, Jaya Max, Sahana, Mega Musiq, Raj Musix and similar 1 to 2
channels
6 Chutti TV Kids (Tamil) Pogo, Cartoon Network, Nick, Disney XD, Disney, Discovery Kids, 1 to 7
Hungama, Sony YAY, Kalaignar Chitiram, Baby TV, Disney Jr, Nick Jr and
Nick Sonic and similar channels
7 Sun News News & Current Affairs (Tamil) Kalaignar Seithigal, Polimer News, Puthiyathalaimurai, Thanthi TV, News 1 to 5
7 Tamil, Jaya Plus, Cauvery News, Raj News and News 18 Tamilnadu and
similar channels
8 Sun TV HD General Entertainment (Tamil) KTV HD, Vijay TV HD, Zee Tamil HD, Colors Tamil HD and Jaya TV HD and 1 to 2
similar channels
9 K TV HD General Entertainment (Tamil) Sun TV HD, Vijay TV HD, Zee Tamil HD, Colors Tamil HD and Jaya TV HD 1 to 3
and similar channels
10 Sun Music HD Music (Tamil) Sahana HD and similar channels 1 to 2
11 Gemini TV General Entertainment (Telugu) Gemini Movies, Gemini Comedy, Gemini Life, ETV Telugu, ETV Plus, Maa 1 to 3
Gold, Maa TV and similar channels
12 Gemini Movies General Entertainment (Telugu) Gemini TV, Gemini Comedy, Gemini Life, ETV Telugu, ETV Plus, Maa 1 to 6
Gold, Maa TV and similar channels
13 Gemini Comedy General Entertainment (Telugu) Gemini TV, Gemini Movies, Gemini Life, ETV Telugu, ETV Plus, Maa Gold, 1 to 10
Maa TV and similar channels
14 Gemini Music Music (Telugu) Maa Music, Raj Music and similar channels 1 to 3
15 Kushi TV Kids (Telugu) Cartoon Network, Pogo, Nickolodeon, Disney, Disney Jr, Discovery Kids, 1 to 9
Baby TV and similar channels
16 Gemini Life General Entertainment (Telugu) Gemini TV, Gemini Movies, Gemini Comedy, ETV Telugu, ETV Plus, Maa 1 to 9
Gold, Maa TV and similar channels
17 Gemini TV HD General Entertainment (Telugu) Gemini Movies HD, ETV HD, Zee Telugu HD, Maa TV HD and Similar 1 to 3
Channels
18 Gemini Movies HD General Entertainment (Telugu) Gemini TV HD, Maa Movies HD, Zee Cinemalu HD and similar channels. 1 to 5
19 Gemini Music HD Music (Telugu) 1 to 2
20 Udaya TV General Entertainment (Kannada) Udaya Movies, Udaya Comedy, Colors Kannada, Colors Super, Star 1 to 3
Survarna, Kasturi TV, Zee Kannada, DD Chandana and similar channels
21 Udaya Movies General Entertainment (Kannada) Udaya TV, Udaya Comedy, Colors Kannada, Colors Super, Star Survarna, 1 to 6
Kasturi TV, Zee Kannada, DD Chandana and similar channels
22 Udaya Comedy General Entertainment (Kannada) Udaya TV, Udaya Movies, Colors Kannada, Colors Super, Star Survarna, 1 to 7
Kasturi TV, Zee Kannada, DD Chandana and similar channels
23 Udaya Music Music (Kannada) Raj Music, Public Music and similar channels 1 to 2
24 Chintu TV Kids (Kannada) Nick, Cartoon, Pogo, Discovery Kids, Disney, Disney XD, Hungama, Nick 1 to 10
Junior, Disney Junior, Sonic and similar channels
___________________ ___________________
SDSPL Page 39 of 50 Licensee
(for and on behalf of SUN)
25 Udaya HD General Entertainment (Kannada) Suvarna HD, Colors Kannada HD and similar channels 1 to 3
26 Surya TV General Entertainment (Malayalam) Surya Movies, Surya Comedy, Asianet, Asianet Plus, Flowers, Mazhavil 1 to 3
Manorama, Kairali, Amrita, Jeevan, Jaihind, Janam and similar channels
27 Surya Movies General Entertainment (Malayalam) Surya TV, Surya Comedy, Asianet, Asianet Plus, Flowers, Mazhavil 1 to 5
Manorama, Kairali, Amrita, Jeevan, Jaihind, Janam and similar channels
28 Kochu TV Kids (Malayalam) Sony Yay, Nick, Cartoon, Pogo, Discovery Kids, Disney, Disney XD, 1 to 8
Hungama, Nick Junior, Disney Junior, Sonic and similar channels
___________________ ___________________
SDSPL Page 40 of 50 Licensee
(for and on behalf of SUN)
If the Licensee intends to avail Incentive, please tick against the box: YES
By ticking against the LCN Incentive opted by the Licensee, the Licensee represents and agrees that:
1. The Licensee has gone through the Incentive Scheme offered by SDSPL in its entirety and is desirous of availing the Incentive
Scheme under this Agreement
2. The Licensee shall become eligible for the opted Incentive Scheme by complying with the respective Incentive Scheme
qualifying parameters as set out in Annexure – B2 of this agreement and by providing Qualifying Reports in the formats set
out in Table I in Schedule D-I duly signed by the authorized signatory
3. The Qualifying Report should specifically capture the Logical Channel Number (LCN) allotted to each of the Subscribed
Channel and its ranking in the relevant primary market. The report should also be enclosed with a snap shot of the LCN
allotted for each subscribed channel in the primary market.
4. The Qualifying Report should contain the active subscribers in the primary market.
5. On such compliance, the Licensee shall submit the Incentive Subscription Reports to SDSPL for calculation of the applicable
Incentive. Basis the calculations provided by SDSPL to the Licensee and subject to eligibility, SDSPL shall intimate (e-mails permitted)
the Licensee of the entitled incentive value (“Eligible Incentive Value”) within 7 days from the receipt of Qualifying Report. On
receipt of the same, the Licensee shall raise duly signed invoices in accordance with GST Laws towards the Eligible Incentive
Value on SDSPL within 7 days from date of receipt of said intimation from SDSPL. The Licensee’s invoice towards such Eligible
Incentive Value shall refer to the GSTIN of SDSPL included in the SDSPL’S invoice towards Subscription Fee.
6. The Eligible Incentive Value payable by SDSPL in respect of Incentive shall be exclusive of GST, cess, charges, levies, duties, or
similar taxes, as applicable.
7. In due compliance of its obligations, the Licensee shall remit the GST so charged (if any) from SDSPL, subject to a valid invoice /
debit note, to the appropriate government authority and file GST returns as prescribed, within the statutory timelines,
mentioning all appropriate and relevant information on the GSTN platform, which enables SDSPL to claim timely credit (i.e., in
its GST return for the month in which the invoice / debit note is raised on SDSPL) of GST in the appropriate GST registration.
In the event the credit of GST is not granted or denied to SDSPL under its appropriate GST registration under applicable laws
for non-payment of taxes charged to SDSPL or on account of any non-compliance (including but not limited to non-filing of
information, non-filing of returns, non-payment of appropriate GST to appropriate government)/incorrect submission of
information on the GSTN platform), then the Licensee shall rectify the said non-compliances/errors to ensure that SDSPL gets
the credit in the subsequent month. In the event, the non-compliance/ error is not rectified by the Licensee as above, then
SDSPL shall have the right to set off such shortfall against the subsequent payments of the Eligible Incentive Value to the
Licensee or recover the amount of GST charged to it along with the interest, penalty and/or any other cost from the Licensee.
If the Licensee is blacklisted or its compliance rating falls below the prescribed limit, tax charged by the Licensee in the invoice
would be paid by the SDSPL only after the credit is reflected on GSTN platform.
8. Eligible Incentive Value to be paid by SDSPL shall be subject to deductions as prescribed under any applicable law including
but not limited to GST and Income Tax Act, 1961.
9. Upon receipt of invoice for every calendar month from the Licensee, the payment will be processed and paid or adjusted
against outstanding subscription dues, if any, with due communication to Licensee.
10. All invoices, credit notes and debit notes issued by the Licensee must set out the various taxes that are charged including b ut
not limited to the GST and must be issued in accordance with the applicable laws and should be sent to SDSPL within
[7(seven)] days of issuance. If any invoice or debit note does not set out the taxes that are payable with respect to such
invoice or debit note, then SDSPL will not be required to pay any such taxes and such taxes will be borne by the Licensee.
11. The Licensee’s compliance of the terms of this Annexure B2 shall be in addition to Licensee’s compliance of the rest of the terms
of this Agreement.
12. The Licensee shall not be entitled for any Incentive(s) in the event-
1) The Licensee fails to comply with any of the terms and conditions of the agreement; and/or
2) The Licensee fails to meet any of the Incentive qualifying parameters; and/or
3) The Licensee fails to submit the Qualifying Reports in the prescribed format in Schedule D-1 on or before the deadline
specified in Note 3 of Schedule D-1 and/or
4) There is a discrepancy between the Subscriber Reports and Qualifying Report submitted by the Licensee.
With reference to availing Incentive under this Annexure B-2 by the Licensee, SDSPL shall have the right to audit the Addressable
Systems, CAS, SMS and other related systems of the Licensee by Empaneled Auditor to verify the Licensee’s compliance of its
obligations, declarations, representations and warranties under this Annexure B2 including but not limited to the accuracy and
validity of the monthly Qualifying Reports submitted by the Licensee to SDSPL for availing Incentive hereunder. If during the Audit it
is revealed that the Licensee has misrepresented any information contained in the Qualifying Report or any item having a bearing
on the computation of the opted Incentive and/or the Monthly Subscription Fee payable by the Licensee, without prejudice to
SDSPL’s rights under this Agreement and applicable Laws, SDSPL shall be entitled to revoke the Incentive availed by the Licensee
nd/or if SDSPL has already paid the Eligible Incentive Value, then the Licensee shall be liable to issue a credit note in accordance
with applicable GST Laws to SDSPL of the Eligible Incentive Value already paid by SDSPL.
___________________ ___________________
SDSPL Page 41 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE B-3
CALCULATION OF MONTHLY LICENSE FEES*
(ILLUSTRATIONS)
1. If the Licensee subscribes Sun TV on an a-la-carte basis and offers the same to the Subscribers on a-la-carte basis
2. If the Licensee subscribes SUN TV on an a-la-carte basis and offers the same to the Subscribers as part of Licensee’s Tiers(s)/Package(s)
3. If the Licensee subscribes SD Bouquet -1 Tamil Basic and offers the same to the Subscribers as standalone Tier/Package
4. If the Licensee subscribes SD Bouquet -1 Tamil Basic and offers the same to the Subscribers as part of Licensee’s Tiers(s)/Package(s)
___________________ ___________________
SDSPL Page 42 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE B-4
LCN INCENTIVE CALCULATION
(ILLUSTRATION)
Let us assume that the distributor has met the requirement of LCN as specified in Annexure B-2, Table B .Then :-
A) In case the actual subscription percentage of a channel in primary target market reaches say 35% on a-la-carte basis and say 45% in
bouquet on his total active subscriber base, then the distributor becomes eligible to get the LCN Incentive discount percentage as specified
in Table – A in Annexure B-2, as the actual combined subscription percentage of that channel would be 80%.
In such case, the discount to be offered as an incentive for the combined subscription attained will be calculated in proportion to the
channel’s revenue on a-la-carte basis as well as in a bouquet, i.e. on the maximum retail price and the ‘effective price’ of the channel as
specified in Annexure B-1, respectively. The final amount of incentive for the Channel will be arrived at as below:
Sum of Proportionate Revenue of the Channel on a-la-carte basis and as part of bouquet = Maximum retail price x Monthly Average
Subscription on a-la-carte basis + Effective Price of channel in bouquet x Monthly Average Subscription of the bouquet
Amount of Discount on Channel = Sum of Proportionate Revenue of Channel on a-la-carte and bouquets X 15% Discount
B) If the channel is offered on a-la-carte basis and also as a part of two bouquets, and its actual subscription percentage is 15% in a-la-
carte, 20% as part of Bouquet A and 45% as part of Bouquet B. In such case, the discount to be offered as an incentive for the combined
subscription attained will be calculated in proportion to the channel’s revenue on a-la-carte as well as in each of the bouquets
Sum of Proportionate Revenue of the Channel on a-la-carte basis and as part of bouquets = Maximum retail price x Monthly Average
Subscription on a-la-carte basis + Effective Price in Bouquet A x Monthly Average Subscription of Bouquet A + Effective Price in Bouquet B
x Monthly Average Subscription of Bouquet B
Amount of Discount of the Channel = Sum of Proportionate Revenue of the Channel on a-la-carte basis and as part of bouquets x 15 %
Discount.
___________________ ___________________
SDSPL Page 43 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE C
EQUIPMENT DETAILS
___________________ ___________________
SDSPL Page 44 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE D
EXECUTION REQUIREMENTS
^Separate declaration forms for each CAS installed at the headend in case of multiple CAS being used
*Separate declaration forms for each SMS installed at the headend in case of multiple SMS being used
___________________ ___________________
SDSPL Page 45 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE D-1
CAS VENDOR DECLARATION FORM
This is to certify that M/s ______________________________, having its office at _________________________________ and having its
DAS headend at _______________________________ has installed Conditional Access System (CAS) from our company for its di gital
cable network, a snapshot of which is provided below:.
We hereby confirm that the above mentioned CAS installed at above mentioned headend meets the addressable system requirements
specified in Schedule III of the Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable Systems) Regulations,
2017 dated March 3, 2017 (as amended) including but not limited to the following:
1. The current version of CAS does not have any history of hacking.
2. We have the capability of upgrading of CAS in case of a known incidence of hacking.
3. The CAS is currently in use by other pay television services that have an aggregate of at least 1 million subscribers in the global pay
TV market.
4. The CAS has the capacity to handle at least 1 million subscribers in the system.
5. This CAS is independently capable of generating log of all activations and deactivations.
6. We are able to provide monthly log of activations and deactivations on a particular channel or on a particular package / bouquet.
7. We have the technical capability in India to maintain this CAS system on 24x7 basis through the year.
8. This CAS has the provision to tag and blacklist VC numbers and STB numbers that have been involved in piracy in the past to
ensure that the VC or the STB cannot be redeployed.
9. The CAS is capable of individually addressing subscribers on a channel by channel and STB by STB basis.
10. This CAS is capable of giving the reporting, at any desired time, amongst others, about the history of the data (including logs of all
activations and deactivations) for the period of last 2 years for every channel and bouquet.
Please find enclosed sample log of all activations & deactivations of a particular channel generated from this CAS system.
Thanking you,
(Signature)
Name:
Designation: (not less than a level of COO or CEO or CTO)
Encl: As above
Company seal:
___________________ ___________________
SDSPL Page 46 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE D-2
SMS VENDOR DECLARATION FORM
We hereby confirm that the above mentioned SMS installed at above mentioned headend meets the addressable system requirements
specified in Schedule III of the Telecommunication (Broadcasting and Cable) Services Interconnection (Addressable Systems) Regulations,
2017 dated March 3, 2017 (as amended) including but not limited to the following:
1. The SMS is currently in use by other pay television services that have an aggregate of at least 1 million subscribers in the global pay
TV market.
2. The SMS has the capacity to handle at least 1 million subscribers in the system.
3. We have the technical capability in India to be able to maintain their system on 24x7 basis through the year.
4. This SMS is independently capable of generating log of all activations and deactivations.
5. We are able to provide monthly log of activations and deactivations on a particular channel or on a particular package / bouq uet.
6. This SMS has the provision to tag and blacklist VC numbers and STB numbers that have been involved in piracy in the past to ensure
that the VC or the STB cannot be redeployed.
7. The SMS is capable of individually addressing subscribers, on a channel by channel and STB by STB basis.
8. This SMS is capable of giving the reporting, at any desired time, amongst others, about the history of the data (including logs of all
activations and deactivations) for the period of last 2 years for every channel and bouquet
Please find enclosed sample log of all activations & deactivations of a particular channel generated from this SMS system.
Thanking you,
For (SMS company name)
(Signature)
Name: ______________________
Encl: As above
Company seal:
___________________ ___________________
SDSPL Page 47 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE E
SCOPE OF THE AUDIT
Understand and Verify the Customer Life Cycle Management process by performing a walkthrough of the following processes and
their underlying systems in the integrated CAS and SMS system:
Customer acquisition Form
Updation of CAS in SMS system
Integration of SMS system with CAS system
Activation and De-activation of the channels/packages to the customer in authentication, billing and SMS system
Bouquet / Subscriber Package change request process
Package creation
Mapping channels to Packages
Mapping service id of channels
Verification of logs generated for simulation cases in SMS and CAS system
Customer Retention process, if any
Deactivation and churn process
Cycle of report’s generation for submitting subscribers details
Network configuration overview
Licensee shall provide Complete Accurate Schematic Diagram of their Head End, Earth Stations, Systems and Processes for Audit
and Auditing Purpose. Licensee to submit & confirm:-
The no. of MUX’s (Multiplexer Units) installed with active TS (Transport Stream) outputs.
This should include physical audit of head end, earth station and analysis of TS stream from the Mux.
All TS from MUX should be encrypted for the territory.
Licensee to ensure that his Network Watermark logo is inserted on all Pay Channels at encoder end only.
All Pay Channels IRDs to be provided to Licensee’s by Company should have SDI/Composite/ SDI output only.
Company should not give IRDs with ASI/IP output or CAM Module.
Review and understand query used for live extraction of data from CAS for the period under audit.
Review and understand query used for live extraction of data from SMS for the period under audit.
1. Parameters to be validated but not limited only to, during the audit
a. Review Complete Network Diagram
b. Undertaking from Licensees for all SMS and CAS installed at Head end – issue of Multiple CAS / SMS
c. Check the number of MUX’s installed with active TS outputs. Also check whether all TS from MUX are encrypted.
___________________ ___________________
SDSPL Page 48 of 50 Licensee
(for and on behalf of SUN)
d. Review whether Live diagram / fiber details of network are captured in SMS system
e. Review the controls deployed to ensure integrity and reliability of the reports such as logs, access controls, time stamp etc .
f. Review the subscribers activation/ de-activation history in the SMS system
g. Validate if the SMS is integrated with CAS.
h. Validate if independent logs/report can be generated for active and de-active VCs with the product/channels active in both
SMS & CAS.
i. Validate if all the STBs are individually addressable from the System and are paired with the viewing cards.
j. Review the Electronic Programming Guide to check LCN and genre of all Channels
k. Review the various packages programmed in the Systems with respect to the subscriber reports submitted to the
Company/ Aggregators.
l. Review of the following reports is supported by SMS and CAS:
1. Total no of Subscribers – active & de-active separately
2. De-active subscribers with ageing
3. Channel wise Subscribers - total
4. Channel wise Subscribers – split by Bouquet / Subscriber Package
5. Revenue by Bouquet, Subscriber Package or A-la-carte Channel
6. Subscriber/Revenue Reports by State/City
7. No of Bouquets / Subscriber Package offered
8. List of Channels / rates of each Bouquet / Subscriber Package
9. Rate Card Options offered / Attached with active Subscribers
10. Historical data reports
11. Free / demo Subscribers details
12. Exception cases – active only in SMS or CAS
Review and understand the process followed by the Licensee to compute and arrive at the monthly average subscriber
numbers reported to SDSPL.
V. STB Audit: As per Schedule A of this Agreement
VI. Distribution Network Audit: The Licensee should provide below information in detail:
Fiber network and PIT information on Geo Map.
Service area to be defined.
VII. Anti-Piracy Measure: As per Schedule B of this Agreement
VIII. Subscriber Audit
1. Provide system generated Channel-wise and Bouquet / Subscriber package –wise report of channels for the platform in non-
editable format. Understand the declaration report generation process by performing a walkthrough of processes and
underlying systems (to understand completeness and accuracy of subscriber report generation process). Generation of
reports for subscriber declaration for Channels or Bouquets / Subscriber Package. Any reconciliations / checks
/adjustments carried out before sending the declarations
2. Analyze declaration reports.
3. Reconciling the declaration figures with base data from various systems (SMS / Provisioning / Billing and Authentication
systems)
4. Analyze the computation of average subscribers
5. Ascertain the average subscribers for a specific period by generating a report for the given period in the presence of the
representative/auditors.
6. Analysis of the following - :
a) Input and change controls of customer data into SMS
b) SMS user access controls – authentication, authorization and logging
c) Analyze system logs to identify any significant changes or trail of changes made
d) Security controls over key databases and systems including not limiting to SMS, Provisioning, authentication and billing
systems
e) Review the system logic for the reports which are inputs to Broadcaster declarations
f) Channel allocation/fixation to a particular LCN and Mapping of subscriber id across the CRM and SMS billing system if
the same is different across the systems.
Activation and deactivation request logs, opening and closing numbers of the active subscribers for a specific period
(report to be taken in front of the auditors/ rep).
g) Confirmation of the numbers on the middle of the month on a random chosen dates
h) Report to be extracted in front of the auditors/ representatives of both parties
i) Live Demo of the queries being put in to the system to generate different reports.
j) List of CAS and SMS used by Licensee.
IX. In case of multiple CAS being used by Licensee, to understand synchronization between multiple CAS and SMS.
X. Obtain any other data requirement which would come up during the process of audit.
___________________ ___________________
SDSPL Page 49 of 50 Licensee
(for and on behalf of SUN)
ANNEXURE F
AREA AUTHORISED FOR SERVICE & LIST OF AFFILIATED CABLE OPERATORS
___________________ ___________________
SDSPL Page 50 of 50 Licensee
(for and on behalf of SUN)