6480 Via Del Oro
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ExtremeMobility WiNG AP 505i/510 Rev AA Upgrade
Procedure
Introduction:
The initial release of AP505i/AP510 units came with a pre-production version of firmware which requires
it to be upgraded to become operational. To find out if the AP requires an upgrade, please look for the
“Hardware Revision version” on the label, if its Rev: AA, then you must upgrade the AP to the official
release – WiNG 7.1.0.0-138R. Please note that, the upgrade procedure is the same for AP505i and
AP510.
Note: Please refer to WiNG 7.1.0.0 release notes for full details of the release. Release notes are
available on support portal.
CASE 1: Upgrading multiple Aps without WiNG controller or Extreme CloudAppliance
How to perform bulk upgrade on 11ax APs i.e. AP505 and AP510 with default undefined operation
mode, if there is no XCA or WiNG controller available in the network?
Resolution:
1) If there are no adopters/controllers in the network and several APs are required to be upgraded, use
WiNG Virtual Controller (VC) mode to perform bulk AP upgrades.
2) First, configure distributed operation mode on the AP.
a) Login to the AP by using SSH or serial console. Use credentials admin/admin123, type “d” (for
distributed/standalone) and hit enter. AP will reboot and start the standalone operation mode.
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6480 Via Del Oro
San Jose, CA 95119
+1 888-257-3000
b) Optionally, one can also use GUI to configure WiNG operation mode (http://<ip-address>). Log
in to the AP GUI by pointing the browser to the “zero config” IP or the IP address that the AP has
acquired from the network DHCP server.
c) Click on “Standalone” button to set the WiNG operation mode.
d) AP will Reboot.
3) Login to the AP by using SSH or serial console. Use credentials admin/admin123 and enter “enable”
to enter privileged prompt.
4) Upgrade the AP to the latest image by using following command:
ap510-1349AC#upgrade tftp://<hostname|IP>path/file
5) After upgrade is done, reboot the AP to load the latest code.
ap510-1349AC#reload
6) After upgraded AP has reloaded - if there is any other Aps that need to be upgraded – at this point -
add rest of the APs to the network. Rest should reload twice on their own – to boot up into
distributed personality.
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6480 Via Del Oro
San Jose, CA 95119
+1 888-257-3000
7) On the first upgraded AP - point the browser to the “zero config” IP or the IP address that the AP has
acquired from the network DHCP server. A WiNG “login” prompt will be displayed, use credentials
admin/admin123 to login.
8) Use WiNG configuration wizard to configure Virtual Controller (VC) on the AP.
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6480 Via Del Oro
San Jose, CA 95119
+1 888-257-3000
9) Load the AP image file on to the VC by using following command:
ap510-1349AC#device-upgrade load-image ap510 tftp://<hostname|IP>/path/file
10) Rest of the Aps – will be upgraded by the VC AP.
CASE 2: Upgrading Aps using WiNG controller or Extreme Cloud Appliance
How to upgrade using WiNG controller or Extreme Cloud Appliance?
Resolution:
1) Important: WiNG controllers need to run version WiNG 7.1.0.0 and Extreme Cloud Appliance
needs to run version 4.36.01 to be able to upgrade AP 505/510 to latest WiNG 7.1 release.
2) APs with default unknown operation mode will find appropriate controllers based on the network
provided discovery mechanism i.e. DHCP or DNS.
3) If the AP is being adopted by the XCA, upon adoption XCA will automatically upgrade the AP image.
4) If the AP is adopted by a WiNG 7 controller, the controller will perform an upgrade based on how it’s
configured for upgrades i.e. auto upgrade upon adoption or on demand upgrade.
Please note that, WiNG controller must be running a WiNG 7 controller code to be able to recognize,
adopt and upgrade 11ax APs.
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6480 Via Del Oro
San Jose, CA 95119
+1 888-257-3000
Troubleshooting:
1. Not seeing option for operation mode or setup wizard.
Check if you have WiNG controller or Extreme Cloud appliance in the network running older
release. Please upgrade to WING 7.1.0.0 or XCA 4.36.01 to be able to properly upgrade AP to the
latest released version.
2. Need to reset operational mode on version 7.1.0.0-066z.
To reset operational mode to Unknown while in Distributed mode:
“set-personality unknown” and reload.
To switch to Centralized mode while in Distribute mode:
“set-personality identify” and reload
To switch to Distribute mode while in Centralize mode:
“cset personality distributed” and reload.
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