OpenText Imaging Enterprise Scan

Release Notes
16.0.0
Product Released: 2016-03-18

Release Notes Revised: 2017-08-02

Contents
1 Introduction .................................................................................................................................... 3
1.1 Release Notes revision history .................................................................................................. 3
2 About OpenText Imaging Enterprise Scan .................................................................................. 4
2.1 New features.............................................................................................................................. 4
Usability ........................................................................................................................ 4
Functionality ................................................................................................................. 5
Configuration / Scripting ............................................................................................... 5
2.2 Discontinued and deprecated features ...................................................................................... 5
2.3 Important Note regarding Export Regulations ........................................................................... 6
3 Packaging and documentation ..................................................................................................... 6
3.1 Packaging and delivery information .......................................................................................... 6
3.2 Related documentation .............................................................................................................. 6
3.3 Documentation Errata ................................................................................................................ 7
4 Supported environments and compatibility ................................................................................ 7
4.1 Supported systems .................................................................................................................... 8
4.2 Hardware requirements ............................................................................................................. 8
4.3 Supported scanners .................................................................................................................. 9
4.4 Document formats ................................................................................................................... 10
4.5 OpenText product compatibility ............................................................................................... 11
4.6 Scanning fax messages from email systems .......................................................................... 12
4.7 SAP and SAP GUI ................................................................................................................... 12
4.8 Language support .................................................................................................................... 12
5 Installation and upgrade notes ................................................................................................... 14
5.1 Installation notes ...................................................................................................................... 14
5.2 Upgrade notes ......................................................................................................................... 14
6 Performance considerations ...................................................................................................... 15
6.1 System configuration ............................................................................................................... 15
6.2 ISIS scanner configuration ...................................................................................................... 15
6.3 Processing configuration ......................................................................................................... 16
6.4 GUI configuration ..................................................................................................................... 16
7 Known issues ............................................................................................................................... 17
8 Contact information ..................................................................................................................... 23

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

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1 Introduction
These Release Notes provide an overview of OpenText Imaging Enterprise Scan 16.0.0, including
new features, delivery information, and supported platforms. OpenText recommends that you read
these Release Notes in conjunction with the documentation included with the software package. If any
conflicts exist, the Release Notes supersede the other documentation.
We also recommend that you check the OpenText Knowledge Center
(https://knowledge.opentext.com/go/EnterpriseScan) for any patches or documentation updates that
may have been posted after the initial release of this product.

1.1 Release Notes revision history

Revision Date Sections Revised Description of Revisions

2016-03-18 First release. All new content.

2016-04-26 Supported systems Update about Citrix 7.7 support

2016-04-26 Known issues SAP login does not work on Citrix

2016-07-15 Language support Support for German language pack

2016-08-31 Documentation Errata Correction to ‘User and Administration Guide’

Section 25.1

2016-08-31 Known issues DPCS 16 base msi in Version_info.txt

incorrectly shows version number as patch
001

2016-10-03 Language support Table updated for released language packs

2016-11-03 Language support Table updated for released language packs

Set 003

2016-12-26 Known issues Updated the resolution for the known issue
SCAN-3283 / AS-15476

2017-06-28 Scanning fax messages Scanning signed and encrypted emails are
from email systems not supported

2017-06-28 Documentation Errata Map based roles option is not supported in

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

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 Revision Date Sections Revised Description of Revisions

CS workflow.

2017-06-28 Installation notes Installation prerequisite for Enterprise Scan

16.0.0

2017-06-28 Known issues DPCS DocTool - notifications are not working

2017-08-01 Supported environment Support for SAP GUI 7.50

2 About OpenText Imaging Enterprise Scan

This section provides an overview of OpenText Imaging Enterprise Scan 16.0.0.
Enterprise Scan is available as two different product types:
Windows Client: Enterprise Scan windows client is the solution for mass scanning and indexing of
documents at one or more scan stations. With Enterprise Scan, workflows can be implemented from
receipt by mail through scanning and linking to the leading application, through to archiving. After
scanning, the pages can be checked carefully, straightened and cleaned up. Several functions are
available to improve contrast and legibility. Enterprise Scan also provides support for sorting and
archiving.
Web scanning: The Enterprise Scan Web Scanning component allows browser based scanning
without a need to install desktop scan application. Web Scanning is available for OpenText Content
Server only in this release. For more information, see the OpenText Imaging Enterprise Scan -
Webinterface 16.0.0 Release Notes in KC.

2.1 New features

OpenText Imaging Enterprise Scan 16.0.0 includes the following new features.
Usability
• Use Content Server workflow to add functionality
Uses Content Server workflow to extend document upload functionality on a per project base.
• Support transport scenarios
Supports a “transport system” or “migration on one click” to enable error-free migration from test
environment into productive one.
• Completeness control and logging
Provides a function to see all archived jobs and associated documents.
• Show images of transparent PDFs
Shows the first page of a PDF document as thumbnail when PDFs are transported transparently.
• Option to change the Print Range
Extends the functionality in the print dialog to change the Print Range. In earlier versions of
Enterprise Scan, when printing a document it was only possible to print all pages but not a
selected set of pages.

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

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• Display total number of pages in document stack in status bar
Displays the total number of scanned pages, and shows the total number of scanned pages of the
document stack in the status bar.

Functionality
• Support Multi-Row attributes for Content Server
Supports new indexing capability to allow multi-row attributes and to add or remove a set of
indexing fields from scanning.
• Support for Content Server Table Key Lookup (TKL) Workflow attributes
Extends support for Table Key Lookup fields of workflow attributes.
• Speed up scanning of large images
Improves the performance of Enterprise Scan processing of large documents by removing HDD
performance bottleneck.
• Watermark Imprint
Provides a possibility to imprint text onto a scanned image (similar to scanners printing on the
scanned pieces of paper).
Prints on all four corners.
Selects the information and variables to be used.
Allows to back-identify the physical paper after scanning without use of indexing data.
• Support for ArchiveLink+
Reads attribute definition from ArchiveLink+ document type, automatically generates indexing
fields in Enterprise Scan, and then archives the documents by setting the attribute values.
• Support for SAP Load Balancing scenarios
Adds support to connect to a Load-Balanced SAP System by using the SAP Message Server.
• Integrate SAP Incident Management Interface
Provides an option to create an incident to SAP by adding relevant information about the incident.
SAP’s Application Incident Management enables centralized and common incident and issue
message processing on multiple organization levels.

Configuration / Scripting
• Hide indexing fields
Provides a scripting method to hide indexing fields that is similar to read only fields.
• New API to check blank page in Processing extension script
Provides an API function (IsBlankPage) for use in the document processing step. With this API
the developer of a scan profile can identify if a page is blank or not.

2.2 Discontinued and deprecated features

The following features have been discontinued in this release:
• Support of Microsoft Windows XP, Windows Server 2003 and Windows Server 2008
Microsoft Windows XP, Microsoft Windows Server 2003 and Windows Server 2008 are no longer
supported.

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2.3 Important Note regarding Export Regulations
This software contains encryption technology that is classified for export from the United States under
ECCN 5D002C.1 in CCATS G060062. The software is subject to the U.S. Export Administration
Regulations and other U.S. law, and may not be exported or re-exported to certain countries contrary
to U.S. law. For more information on the U.S. Export Administration Regulations (EAR), 15. C:F:R.
Part 730-774, and the Bureau of Export Administration ("BXA"), see the BXA homepage.

3 Packaging and documentation

Downloads and documentation for OpenText Imaging Enterprise Scan are available on the OpenText
Knowledge Center (https://knowledge.opentext.com/go/EnterpriseScan).
Any updated versions of the documentation are available in the Knowledge Center at
https://knowledge.opentext.com/knowledge/llisapi.dll/open/15881843

3.1 Packaging and delivery information

The software and documentation for OpenText Imaging Enterprise Scan includes:
The product OpenText Imaging Enterprise Scan 16.0.0 is delivered as an ISO image. You can
download the ISO image in Knowledge Center at
https://knowledge.opentext.com/knowledge/llisapi.dll/open/13055578.
The ISO image contains the Enterprise Scan installation package with all required components and
software.
The product Document Pipeline for Content Server 16.0.0 (DPCS 16.0.0) is part of the Enterprise
Scan ISO. The following installers are available for Document Pipeline for Content Server 16.0.0:
• Document Pipeline for Content Server Win64
Contains Win32 installer for DPCS 16.0.0 and full Document Pipeline Framework for platform
Win64.
• Document Pipeline for Content Server Plain Win32
Contains only Win32 installer for DPCS 16.0.0 and no Document Pipeline Framework.

The documentation of Document Pipeline for Content Server 16.0.0 is integrated within the Enterprise
Scan documentation. That is, the Installation Guide covers the installation of DPCS 16.0.0, and the
User and Administration Guide covers the configuration of DPCS 16.0.0.
The delivery is supplemented by the OpenText Imaging Enterprise Scan 16.0.0 Release Notes (the
document you are currently reading). The latest version of the Release Notes is available in
Knowledge Center. It is frequently updated with the most recent information.

3.2 Related documentation

For additional information about OpenText Imaging Enterprise Scan, or for supplemental information
about related products, refer to the following documents, which are available on the OpenText
Knowledge Center (https://knowledge.opentext.com/).
• For additional information related to Web Scanning, see Imaging Enterprise Scan –
WebInterface Module documentation at
https://knowledge.opentext.com/go/EnterpriseScan.

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 • Supplementary Scripting and Programming References are available on the OpenText
Developers Network (OTDN) at
https://knowledge.opentext.com/go/EnterpriseScan_OTDN.
• For additional information related to OpenText Capture Center see
https://knowledge.opentext.com/knowledge/llisapi.dll/open/17082049.

3.3 Documentation Errata

Additional information to ‘User and Administration Guide’ Section 12.3.1 Configuring Custom
Index Fields.

To reset global fields to an empty value when the document stack is empty, administrator has to
explicitly set the registry variable ResetGlobalFieldsWhenEmpty.

[HKEY_LOCAL_MACHINE\SOFTWARE\Wow6432Node\IXOS\IXOS_ARCHIVE\6.0\Scan]
"L:ResetGlobalFieldsWhenEmpty"="1"
Correction to ‘User and Administration Guide’ Section 25.1 Scripts in the interactive phase.
Updating script
Indexing field info (only for each indexing field):

Visible

Method of type bool for all indexing fields. When you set the field property Visible to false, the
application hides indexing fields to the scan operator.

...

...

Field.Visible = false;

Additional information to ‘User and Administration Guide’ Section 12.5.6 Archiving documents
on Content Server

Note: Initialization of workflow is not supported when map based roles option is enabled for
workflow in content server.

4 Supported environments and compatibility

This section provides details about supported platforms, systems, and versions.
Notes: Only the products and versions specified in the Release Notes are supported. Other versions
have not been tested and are therefore not officially supported for this version. The Release Notes

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

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contain the definitive list of supported versions. Any other versions mentioned in the product
documentation are superseded by the versions specified in the Release Notes.

4.1 Supported systems

Enterprise Scan supports the following versions of Microsoft Windows:
Operating System Platform

Windows Server 2012 R2 64 bit

Windows 7 32 bit SP1

64 bit SP1

Windows 8.1 Update 1 32 bit

64 bit

Windows 10 32 bit
64 bit

Notes:
• Windows XP, Windows Server 2003 and Windows Server 2008 are no longer supported by
Enterprise Scan.
• OpenText recommends to use Enterprise Scan on 64-bit Windows. Even though being executed
in WoW64 the application’s performance and memory consumption has been optimized to benefit
from 64 bit operating system.

Enterprise Scan supports the following Citrix environments:

Product Name Application Delivery

XenApp 7.x Application installed on XenApp server 1

1) For ISIS scanner support see section 4.3.

4.2 Hardware requirements

OpenText recommends the following minimum hardware specification for Enterprise Scan
workstations:
CPU: Pentium IV processor 1 GHz
RAM: 2 GB (4 GB for color scanning)
Screen: 1600 x 1200 resolution
HDD: 10 GB free disk space
Additional performance considerations
Color scanning:
For color documents OpenText recommends a scanning resolution of 150 dpi, and a minimum of 4

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

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GB RAM and a fast CPU for color scanning with resolutions higher than 150 DPI.
Reference 44407
AHCI:
In case the workstation's hard disk drives are attached to a SATA controller, it is essential to operate it
in AHCI mode (Advanced Host Controller Interface) instead of the legacy ATA mode. Also, make sure
to use the latest device drivers from the controller's manufacturer. AHCI and NCQ considerably
improve the performance of Enterprise Scan. In particular, this is important when using more than one
logical processor (hyper threading, multiple cores, multiple CPUs).
Reference IMAG-5083

4.3 Supported scanners

ISIS Scanners:
Scanning for high quality scans and mid to high-volume scanning from ISIS compatible scanners is
supported, but OpenText supports certified ISIS drivers only.
For ISIS scanner drivers, see http://www.scannerdrivers.com/scannerdrivers/.
ISIS scanning in Citrix environments:
Scanning from a locally attached scanner in remote Citrix sessions is supported provided the ISIS
driver has official support for Citrix environments.
On the client:
• Install the ISIS driver.
• Connect the physical scanner.
On the Citrix server:
• Install the ISIS driver.
• Install Enterprise Scan.

No custom redirection logic has been implemented in Enterprise Scan as this feature is part of the
ISIS layer.
For any questions regarding ISIS and Citrix support please contact your scanner vendor.

Kofax VRS:
KofaxVirtualReScan 4.5/5.0 and higher is supported. For supported scanners by VRS
(VirtualReScan), see http://www.kofax.com/support/.
Supported image types:
• Black/white text, 1 bit per pixel
• Gray, 4 bits per pixel
• Gray, 8 bits per pixel
• Color with palette, 4 bits per pixel
• Color with palette, 8 bits per pixel
• True color, 24 bits per pixel
TWAIN interface:
Enterprise Scan does not support the TWAIN interface to communicate with the scanner.

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4.4 Document formats
Enterprise Scan supports the following document formats:
W: write, R: read (view) only
Format Compression Enterprise Scan
Scheme incl. FaxLink

TIFF G3.1 R
G3.2 R
G4.0 R/W
Huffmann R
PackBits R
Uncompressed R
JPEG #6 R/W
JPEG #7 R/W
JFIF JPEG R/W
JPEG2000 JPEG2000 R
PDF (Image) PDF 1.2 W
PDF (Text) 1
PDF 1.4 W
PDF/A-1b (text)1 PDF/A-1b W
PDF/A-1b (image)1 PDF/A-1b W
PDF2 R
Notes:
1. Requires the installation of Searchable PDF doctool (see
notes below).
2. There are different options for .pdf import, pass-through
and rendering to an image format. For more information,
see the next paragraph and the User and Administration
Guide.

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Rendition of PDF files

Supported types of PDF files

Enterprise Scan supports so called Raster PDF files. In this type of PDF file each page has an
embedded image with compression / encoding supported by Enterprise Scan.

Unsupported types of PDF files

a) PDF files that are protected by a password.

b) PDF files that contain pages with Form layouts.
c) PDF files that are compound documents.
d) PDF files that are signed with a digital signature.

Enterprise Scan may render the “Unsupported Types” however the data consistency and integrity
cannot be guaranteed.

Prerequisites for creation of PDF/A files or searchable PDF (text) files

If you want to use the output formats PDF/A (image), PDF (text) or PDF/A (text), the Searchable PDF
doctool (DT_OCR.msi is part of Enterprise Scan ISO, which is available at
https://knowledge.opentext.com/knowledge/llisapi.dll/open/13055578) must be installed.
This applies for all Document Pipelines.

4.5 OpenText product compatibility

The section provides details about which versions of other OpenText products are compatible with this
release of Enterprise Scan 16.0.0.

Note: For the latest compatibility information for OpenText products, refer to the Compatibility
Matrix (https://knowledge.opentext.com/go/matrix) on OpenText Knowledge Center.

Enterprise Scan supports the following Document Pipelines:

Document Pipeline Technical name Supported version

OpenText Document Pipeline Dokulink SCR3 10.5.0

OpenText Document Pipeline SAP R3SC 10.5.0, 16.0.0
OpenText Document Pipeline for Content Server DPCS 10.5.0, 16.0.0

Records Management Web Service:

Enterprise Scan enables you to import Records Management attributes for indexing. Thus, the
Records Management Web service must be installed and configured for Content Server. Records
Management support is available using Document Pipeline for Content Server only.
Connector for Content Server Barcode Module:
Enterprise Scan supports Content Server Barcode Module which is delivered as part of Contract
Management or Content Lifecycle Management or Template Workspace (Case Management
Framework).

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4.6 Scanning fax messages from email systems
Enterprise Scan supports scanning fax messages from the following email clients:
Mail client Version Scan connector name

Microsoft 2010 (32 bit), Microsoft Exchange

Outlook 2013 (32 bit), Input Connector
2016 (32 bit)
Lotus Notes R9 Lotus Notes Input
Connector

Note: Scanning signed and encrypted emails are not supported.

4.7 SAP and SAP GUI

Supported SAP GUI versions are SAP GUI 7.40 and 7.50.
For supported SAP versions, see the Release Notes of “OpenText Archiving and Document Access
for SAP Solutions 16.0.0”.

4.8 Language support

Enterprise Scan is currently localized in the following languages. Future releases may add additional
languages.

Languages Component

Enterprise Scan: Enterprise Scan: Installation User and

Application UI Installation Guide Administration
Wizard UI Guide

Arabic (AR) UI

Catalan (CA) UI

Chinese (ZH) B

Czech (CS) UI

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 Languages Component

Danish (DA) UI

Dutch (NL) UI

English (EN) B UI B B

Finnish (FI) UI

French (FR) B

German (DE) B

Italian (IT) B

Japanese (JA) B

Kazakh (KK) UI

Norwegian (NN) UI

Polish (PL) UI

Portuguese (PT) B

Russian (RU) B

Spanish (ES) B

Swedish (SV) UI

Turkish (TR) UI

Ukrainian (UK) UI

UI = user interface only

B = both user interface and online help

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5 Installation and upgrade notes
This section provides additional installation and upgrade information, including related or third-party
product information and any required critical patches.

5.1 Installation notes

Before you install Enterprise Scan, review these additional installation notes and verify related product
or third-party product requirements.
Enterprise Scan 16.0.0 is released for new installations and for upgrades from version 6.0 or later.
The Enterprise Scan Release Notes are updated continually. The latest version and further technical
information is available in Knowledge Center at
https://knowledge.opentext.com/knowledge/llisapi.dll/open/13055578.
Microsoft .NET Framework
Enterprise Scan requires Microsoft .NET Framework version 4.x. The redistributable runtime is
provided on the Enterprise Scan ISO image.
Installation prerequisite for Enterprise Scan 16.0.0:
• Visual C++ 2005 x86 Redistributable (minimum version 8.0.61001)
• Visual C++ 2008 x86 Redistributable (minimum version 9.0.30729)
• Visual C++ 2010 x86 Redistributable (minimum version 10.0.40219)
• Microsoft .NET Framework version 4.x
• SAP .Net Connector 3.0 for .NET 4.0 on x86 (for SAP scenarios, only)
Archive Spawner service
Before installing or uninstalling a Document Pipeline for Enterprise Scan, stop the Archive Spawner
service.
Central software distribution
Enterprise Scan supports the central software distribution tools from Microsoft Systems Management
Server (SMS) and GPO. For further information, see section “Using central software distribution” in
the Installation Guide.
Install.ini file
Due to increased security enforced by the IntelliMirror deployment infrastructure, the following feature
of the Enterprise Scan installation cannot be used:
• The “AddProject” section in the install.ini file to execute additional applications after the
installation.
Document Pipeline for Content Server 16.0.0
Installation prerequisite for DPCS:
• Visual C++ 2008 SP1 Redistributable Package (x86)
• Visual C++ 2010 SP1 Redistributable Package (x86)
• Microsoft .NET Framework version 4.x
Imaging Enterprise Scan – WebInterface
Enterprise Scan and DPCS requires Content Server module Imaging Enterprise Scan – WebInterface
16.0.0 to support Content Server scenarios.

5.2 Upgrade notes

Before you upgrade, review these additional upgrade notes.
Automatic upgrades of Enterprise Scan are supported from version 6.0 or later. For more information,
see the Installation Guide.

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Server based configuration management
Enterprise Scan 16.0.0 does not introduce a new container on Archive Server and it is compatible with
10.5 container. Hence no migration is required for configurations that were uploaded to Archive Server
by 10.5 clients.
Configurations that were uploaded to Archive Server by 10.2 or earlier clients need to be migrated
using the “Enterprise Scan Configuration management” tool of version 16.0.0.
Upgrade for DPCS
Automatic upgrade from previous versions of DPLES and DPCS to DPCS 16.0.0 is not supported.
Instead, uninstall the older version and install the new version.
Upgrade for .NET Connector
Enterprise Scan 16.0.0 requires .NET Connector 3.0 to connect to SAP system and this needs to be
installed explicitly by the user. IxosProxy.dll that comes with Enterprise Scan 10.5 installation is no
longer available with Enterprise Scan 16.0.0. The scripts from older clients that are based on .NET
Connector 2.0 needs to be migrated. The scripting example “Indexing for the SAP system using SAP
Nco 3.0” is available in OTDN Indexing and Scripting Guide
(https://knowledge.opentext.com/knowledge/cs.dll/open/EnterpriseScan_OTDN).

6 Performance considerations
In this chapter you can find some recommendations to enhance the performance during mass
scanning.

6.1 System configuration

6 GB RAM
CPU: Multi core
SATA AHCI (NCQ) - instead of legacy IDE
The performance boost by enabling AHCI & NCQ is mainly observed on multi-core systems.
To gain advantage from multi-core systems, enable AHCI & NCQ. Otherwise multiple cores may even
run slower than running with only one single core. It is also very important to install the latest,
specialized, official drivers from the chipset or controller vendor.

6.2 ISIS scanner configuration

When scanning B/W images:

1. Set compression for image.

2. Keep image resolution low (150 - 200 dpi) when scanning textual images.

3. Avoid using paper format as scanners maximum.

When scanning color images:

1. Set compression for image.

2. Keep image resolution low (150- 200 dpi) when scanning textual images.

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 3. Avoid using paper format as scanners maximum.

4. Use dual stream option (emulated by software or hardware) in case no imaging operation is
required during scanning or post scanning. You can use hardware dual stream in case of high
end scanner supporting multi streaming. The performance of hardware dual stream depends
on the scanners maximum capacity of sending multi streams and number of imaging
processors it has.
If the scanner hardware does not support dual streaming, use the “Emulated by software”
option. Using dual stream also improves post scanning operations like selection change,
document operations like separate, join, merge and so on.

5. Improve scanning speed by adjusting JPEG quality factor.

6. Use auto cropping options, for example de-skew, rotate, landscape to portrait, and so on,
available in the scanner driver instead of using processing plug-ins.

7. Set paper orientation to landscape mode instead of portrait when scanning from feeder.

6.3 Processing configuration

Avoid manipulating the scanned images in processing sub profile. Instead, configure the scanner, for
example, to de-skew, crop, rotate, de-speckle and so on.
Using scripting extension plug-in with complex scripts can degrade the scanning speed.

6.4 GUI configuration

1. Set scanning mode to “page” or “background scanning” (instead of thumbnails).

2. Increase the update interval during background scanning.

3. Configure thumbnail view to show selected document.

4. Avoid Property view during background scanning.

5. Minimize the number of views that are activated during background scanning.

6. Disable undo function.

7. Decrease the size of thumbnail icons inside thumbnail configuration.

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7 Known issues
The following known issues exist in this release.

Issue Name Issue Description

SCAN-3283 DPSAP 16.0: Store scanned documents with barcode into SAP
/ AS-15476
The DPSAP scenario, Store scanned documents with barcode into SAP, fails without
any error shown in “dpinfo” program
This is solved in patch DPL-1600-002 which is included in the version 16 patch
collection 2016_01 and later.

SCAN-3306 ScanBundle 16.0.0

Master installer detects incorrectly the latest redistributables required by Enterprise
Scan 16.0.0. More specifically, master installer is not checking for Microsoft Visual
C++ 2008 x86 redistributable (VCRuntime_9.0). This redistributable is however
required by Enterprise Scan 16.0.0 and is checked by the installer for Enterprise Scan
16.0.0 itself. Therefore, the installer might report the missing runtime even if the
master installer reports all prerequisites are present in the system. By installing the
required runtime (VCRuntime_9.0) all prerequisites are satisfied and the installation
will complete successfully.

SCAN-1232 Upgrade restrictions if same installation directory is used

Upgrade from 10.0.0 or 10.2.0 to 16.0.0 into the same installation directory is not
supported. The upgrade fails with an error stating that installer has insufficient
privileges.
To upgrade from 10.0.0 either first uninstall the old version or select a different
directory for installation.
Upgrading from 10.2.0 works as expected if patch ESC-1020-003 or later is installed
before running the 16.0.0 installation.

IMAG-3004 Scanning fax attachments from Lotus Notes

Scanning fax attachments from Lotus Notes is only possible from “folders”.

Lotus Notes connector

Before you start the configuration of Enterprise Scan (menu Profile < Configure), the
authentication with Lotus Notes client has to be finished, otherwise the application
freezes.
To prevent the Lotus Notes login dialog appearing every time Enterprise Scan starts,
enter the password of the Lotus Notes connector configuration.

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Issue Name Issue Description

IMAG-4320 Scanning fax attachments from Microsoft Outlook

Scanning fax attachments from Microsoft Outlook is only possible from the faxlink
folders located directly at the root of the mailbox, which is at the same level as
calendar, contacts, deleted items, tasks are there.
There is no need to manually create the faxlink folders as they get created by
Enterprise Scan when it tries to fetch new fax messages.

IMAG-4763 Scanning fax attachments from Microsoft Outlook 2007 with “Cache Mode” on
The fax mailbox might be shared by multiple users and the Enterprise Scan user
might modify the personal MAPI profile to show the shared mailbox for incoming fax
as well. The user might move fax messages to the shared mailbox. If Enterprise
Scan is configured to use the dedicated MAPI profile to fetch fax messages, scanning
fails. To scan properly, the dedicated fax profile has to be configured not to use
“cached mode”.

IMAG-3462 Silent installation with User Account Control (UAC) activated

When invoking a silent installation via “msiexec /qn” with UAC activated, the
parameter /qn will prevent the UAC confirmation dialog from popping up. The
installation will fail silently. Additional details are available in the installation log file.
With UAC switched on, run the installation with parameter /qb.

IMAG-3325 Drag and drop with User Account Control (UAC) activated
The functionality for drag and drop from the local file system to the Enterprise Scan
application will not be available when Enterprise Scan is running with elevated
privileges. The functionality is only available when running with restricted privileges.

IMAG-3083 Lotus Notes and Windows 7/8

In certain test environments, Lotus Notes may be configured to use a local database
or file server instead of a Domino Server. This is not supported on Windows 7/8. For
more information, see additional information available at IBM.

Document Pipeline for Content Server 16.0.0 with User Account Control (UAC)
activated
For DPCS 16.0.0 installation users are advised not to use the “Change” option for
“Modification” when UAC is activated. Instead the user has to modify the DPCS
through command prompt opened with the “Run as administrator” option.

IMAG-3477 Perl packages and script automation

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Issue Name Issue Description

When invoking Enterprise Scan using script automation, single-threaded perl

packages are not supported. Instead, mutli-threaded perl packages must be used.

IMAG-919 Rollback of compound document version produces inconsistent document

If updating attributes fails for an existing compound document, the rollback process
does not remove the newly created release and leaves the current compound
document in an inconsistent state that means without its child components.
To revert back to the previous state, from the Content Server Web interface, manually
copy the individual child components from the newly created release back to the main
compound document and then delete the inconsistent release.

CTRL+SHIFT+C is not supported as a customized keyboard shortcut

The combination CTRL+SHIFT+C cannot be used as a customized keyboard
shortcut. This shortcut is by default assigned to the “Close” operation in the context
menu in the title bar of the views. Therefore, using CTRL+SHIFT+C as a customized
keyboard shortcut may lead to unexpected results and is not supported.

Pre-indexing with a non-UTF8 Content Server and Non-Western languages

Text might not be displayed correctly in the pre-indexing mask if you use Enterprise
Scan together with a non-UTF8 Content Server in a non-western language, for
example Japanese or Arabic.

User-dependent document stack in Windows

A document stack is specific to a user. Thus there is no possibility to share a
document stack between users. Note that the early and late archiving scenarios must
be performed under one user account.

Imprinter
It is possible to enter your own text to be imprinted on the page. The length of this text
is cut by the ISIS driver without any prior notification.

SCAN-1712 Delete scanned files

You will lose original data if the original image is in the wrong format or if the
processing sub-profile indicates an error because it cannot handle the current color
depth of the scanned page. In these cases a message is displayed and the original
files on the disk are then deleted without warning irrespective from the success or
failure of scanning.

Microsoft Outlook and Enterprise Scan

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

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Issue Name Issue Description

Microsoft Outlook must be set as the default email client.

SCAN-2860 UI-less operation on 64-bit environments

The interface "IXOS.ScanProcessingScript" (as documented on OTDN) is available as
32-bit interface, only.
Therefore on 64-bit environments it's required to explicitly call the 32-bit interface:
1) For any custom executable make sure to compile it as "x86" (instead of "x64" or
"AnyCPU").
2) For any VBScript file call the x86 variant of the script host:
a) For scripted execution (e.g. Windows scheduled task):
"%SystemRoot%\SysWOW64\cscript.exe" "E:\Schedule\MyScanJob1.vbs"

b) For manual execution by end users:

Either create a shortcut with the target set as:
"%SystemRoot%\SysWOW64\wscript.exe" "MyScanJob2.vbs"

Or create a batch file with the following contents:

@ECHO OFF
SETLOCAL
set "MyScanScriptToRun=MyScanJob3.vbs"
set "MyScriptHost=%SystemRoot%\SysWOW64\wscript.exe"
start /b "%MyScriptHost%" "%~dp0%MyScanScriptToRun%"

Limitations with dual stream

1. If any imaging operation is done inside processing plug-in or after scanning,
exported/archived image will remain unchanged.
2. Dual stream is not supported when scanning multi page tiff files.
3. Dual stream is not supported for Drag and Drop operation.
4. Copy & Paste operation of color image will result in a new B/W page which will not
have color data information.
5. Hardware dual stream support is not available with Kofax VRS.
6. Color data is deleted once a page is archived or deleted from stack. It cannot be
brought back using undo operation.
7. Dual stream is not supported when scanning from External storage.
8. Dual stream is not supported for direct File Import without having an input sub
profile

IMAG-8975 Self-healing repair does not work

Deleting installed files manually does not trigger automatic repair mechanism.
Standard repair mechanism works as expected.

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

20
Issue Name Issue Description

SCAN-1568 Size limitation for PDF document export

PDF documents that are scanned using “Transparent pass through for PDF” option
cannot be exported or archived if the size is larger than 80 MB on 32-bit system.

SCAN-1624 PDF or dual stream documents cannot be sent by email or manually exported to
file system
Sending of PDF or dual stream documents by email is not supported.
Exporting of PDF or dual stream documents to file system is not supported.

SCAN-1657 Communication to Capture Center server behind proxy server

Connection between Enterprise Scan and Capture Center server cannot be
established for protocol “net.tcp secure” if both Enterprise Scan and Capture Center
server are located in the same network domain and a proxy server is used.
For any restrictions regarding functionality of Capture Center server itself refer to the
Capture Center server documentation at
(https://knowledge.opentext.com/knowledge/cs.dll/Open/17095018.

SCAN-2553 Long group names are not displayed in Configuration Download tool
Archive Server now supports longer user and group names (up to 255 characters).
Group names longer than 150 characters are not listed in Configuration Download tool
(ConfigurationDownload.exe).

SCAN-3153 Document Pipeline for Content Server 10.5 and WorkFlow Attributes
The Content Server WorkFlow attribute values are not updated in Content Server
when using DPCS 10.5.

SCAN-3293 Error during Import from SAP operation in case of missing SAP .Net Connector
3.0
In the environment where SAP .NET Connector 3.0 is not installed and user tries to
use Import from SAP functionality, an unhandled exception is thrown with error
missing sapnoc.dll.

SCAN-3247 Microsoft Windows 10: Color Picker is not loading in De-skew Page Processing
Plugin
In Page Processing Plugin, De-skew, the color picker is displaying partially.

SCAN-3223 Indexing: Compile, Load and Save buttons on freshly created indexing fields
Compile, Load and Save buttons have no effect on freshly created indexing fields.
The workaround is to close the dialog and edit the indexing fields. Then the buttons

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

21
Issue Name Issue Description

are effective.

SCAN-3290 Incorrect .NET framework folder name under parent folder “redist” is shown
during installation
In case required .NET framework is not available on the client computer, Enterprise
Scan displays the message “.NET framework 4.0 extended to be installed and
available in folder DotNet_40”. However, it is available in DotNet_4 folder under redist
items.

SCAN-3356 Citrix: SAP Sign In does not work

When Enterprise Scan accessed from client machine using Citrix receiver, Login to
SAP fails with the following message: “Enterprise Scan requires SAP .NET Connector
3.0 to be registered in Global Assembly Cache (GAC). To continue further please
register ‘SAP .Net 3.0’ binaries in GAC”.

SCAN-3311 DPCS 16 base msi in Version_info.txt incorrectly shows version number as

patch 001
In the "base msi" of RC 16.0.0.804 the "Version_info.txt" states it was patch 001,
which is not true.

SCAN-4105 DPCS DocTool - notifications are not working

The workaround is to set below system environment variables in Windows
NOTIFHOST=<Notification Server Name>
NOTIFHTTPPORT = <Port Number>
NOTIFSEND=on

OpenText Imaging Enterprise Scan 16.0.0 Release Notes

22
8 Contact information
OpenText Corporation
275 Frank Tompa Drive
Waterloo, Ontario
Canada, N2L 0A1

Support: https://support.opentext.com
Knowledge Center: https://knowledge.opentext.com

For more information, visit www.opentext.com

Copyright © 2016 Open Text SA and/or Open Text ULC. All Rights Reserved.
Open Text is a trademark or registered trademark of Open Text SA and/or Open Text ULC. The list of trademarks is not exhaustive of other trademarks, registered trademarks, product names, company
names, brands and service names mentioned herein are property of Open Text SA and/or Open Text ULC or other respective owners.

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