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Supported platforms for Drive Encryption

7.x
Technical Articles ID: KB79422
Last Modified: 2023-08-14 11:30:49 Etc/GMT

Environment
Drive Encryption (DE) 7.4.x, 7.3.x, 7.2.x

Summary
When Microsoft releases new operating systems or Service Packs, the original Product Guides might not reflect
the current support policy for those platforms. Most of the following information is available in the Product
Installation Guides and Release Notes. But, some of the information is available only in Product Management
statements published in the Knowledge Base. Content in this article supersedes all other published content in
both the Guides and Release Notes. If an operating system isn't listed here, that operating system hasn't been
tested and isn't supported. If you need support for an operating system that isn't listed here, submit a product
idea for that operating system.

Our product software, upgrades, maintenance releases, and documentation are available on the Product
Downloads site.

NOTE: You need a valid Grant Number for access. See KB56057 - How to download product updates and
documentation for more information about the Product Downloads site, and alternate locations for some
products.

Recent updates to this article

Date Update

August 14, 2023 Updated the "ePO - Supported DE Extensions" table.

August 8, 2023 Added DE 7.4.2 General Availability (GA) release details.

June 30, 2023 Updated a few of the KB article links.

May 24, 2023 Updated the EOL details under the "Product release information" section.

May 4, 2023 Updated the support details of ePO 5.10.0.

To receive email notification when this article is updated, click Subscribe on the right side of the page. You
must be logged on to subscribe.
Contents:
Click to expand the section you want to view.
Collapse All
Product release information

NOTES:
These releases are with full ePO integration and management.
See KB84502 - Drive Encryption 7.x Known Issues.
For product documents, go to the Product Documentation portal.

DE Release5 Build Release EOL

DE Date Status
Package

DE 7.4.2 (GA) 7.4.2.10 August 8, 2023 -

DE 7.4.1 (GA) 7.4.1.12 March 14, 2023 -

DE 7.4.0 Hotfix 1 (GA) 7.4.0.20 December 23, 2022 -

DE 7.4.0 (GA) (LTS)6 7.4.0.11 November 8, 2022 -

DE 7.3.1 Hotfix 1 (GA) 7.3.1.34 October 11, 2022 EOL

DE 7.3.1 (GA) 7.3.1.20 April 12, 2022 EOL

DE 7.3.0 Hotfix 2 (GA) 7.3.0.183 November 9, 2021 EOL

DE 7.3.0 Hotfix 1 (GA) 7.3.0.179 September 30, 2021 EOL

DE 7.3.0 (GA) 7.3.0.171 August 10, 2021 EOL

DE 7.2.10 Hotfix 3 (GA) 7.2.10.65 March 23, 2021 EOL

DE 7.2.10 Hotfix 2 (GA) 7.2.10.64 November 2, 2020 EOL

DE 7.2.10 (GA) 7.2.10.56 August 11, 2020 EOL

DE 7.2.9 Hotfix 5 (GA) 7.2.9.17 March 10, 2020 EOL

DE 7.2.9 Hotfix 3 (GA) 7.2.9.14 December 23, 2019 EOL

DE 7.2.9 (GA) 7.2.9.5 July 23, 2019 EOL

DE 7.2.8 (GA) 7.2.8.4 December 11, 2018 EOL

DE 7.2.7 (Repost) 7.2.7.8 October 25, 2018 EOL

DE 7.2.7 (GA) 7.2.7.7 October 9, 2018 EOL

DE 7.2.6 (GA) 7.2.6.6 July 10, 2018 EOL

DE 7.2.5 (GA) 7.2.5.24 April 10, 2018 EOL

DE 7.2.4 (GA) 7.2.4.2 February 13, 2018 EOL

DE 7.2.3 (Repost) 7.2.3.29 December 22, 2017 EOL

DE 7.2.3 (GA) 7.2.3.28 December 14, 2017 EOL

DE 7.2.2 (GA) 7.2.2.14 November 13, 2017 EOL

DE 7.2.1 (GA) 7.2.1.16 March 29, 2017 EOL

3, 4
DE 7.2.0 (Repost) 7.2.0.457 December 19, 2016 EOL

DE 7.2.0 (GA)3 7.2.0.456 December 15, 2016 EOL

DE 7.1.0 Update 3 Hotfix 1241165 (Repost) 7.1.3.635 August 2, 2018 EOL

DE 7.1.0 Update 3 Hotfix 1241165 (GA) 7.1.3.634 July 10, 2018 EOL
(HF1241165)
DE 7.1.0 Update 3 Hotfix 1208296 (GA) 7.1.3.628 September 1, 2017 EOL
(HF1208296)

DE 7.1.0 Update 3 Hotfix 1148978 (GA) 7.1.3.604 August 2, 2016 EOL

(HF1148978)

DE 7.1.0 Update 3 Hotfix 1131996 (GA) 7.1.3.590 May 4, 2016 EOL

(HF1131996)

DE 7.1.0 Update 3 (7.1.3) (GA) 7.1.3.547 June 25, 2015 EOL

1
DE 7.1.0 Update 2 (7.1.2) (GA) 7.1.3.497 December 11, 2014 EOL

DE 7.1 Update 1 (GA) 7.1.1.454 June 2014 EOL

(7.1.1)2

DE 7.1 (GA) 7.1.0.389 December 2013 EOL

n/a = not available
1 DE 7.1.2 is a server-side only feature pack release. There's no client component.
2 DE 7.1.1 is a hybrid release with both solutions for issues and new features.
3 The DE 7.2.0 installer appears as version 7.2.0.64 (GA) in the ePO Master Repository and in Add or
Remove Programs on the client system. The installer is now built as a separate component and so
its version number might differ from other components.
4 A post DE 7.2.0 (GA) issue was found, where corrupted text was displayed when accessing the
Single Sign On (SSO) section. This section is located under Policy Catalog, Drive Encryption
7.2, Product settings, Logon (tab), on systems that use double-byte languages.
The issue is resolved in DE 7.2.0 (Repost). The DE 7.2.0 EEAdmin Extension appears as
version 7.2.0.456 (GA) and 7.2.0.457 (Repost) in the ePO Extensions.
5 DE 7.2.10 Hotfix 3 and later support Tomcat 9 with ePO 5.10 Update 10.
6
DE 7.4.0 is the last release of DE to support Legacy BIOS. It's designated as a Long-Term Support
(LTS) version for customers still using Legacy BIOS. Any major releases after DE 7.4.0 will support
native Unified Extensible Firmware Interface (UEFI) systems only. DE 7.4.0 will continue to receive
security and critical bug fixes, but won't receive substantial new features.

Extensions shipped with DE

DE Version Extension Name and Build Number

Data Protection Self-Service EEADMIN EEPC DEGO User

Portal (DPSSP) Directory1

DE 7.4.2 1.4.2.8 7.4.2.10 7.4.2.10 7.4.2.10 2.0.3.1

DE 7.4.1 1.4.2.8 7.4.1.12 7.4.1.12 7.4.1.12 2.0.3.1

DE 7.4.0 Hotfix 1 1.4.2.8 7.4.0.20 7.4.0.20 7.4.0.20 2.0.3.1

DE 7.4.0 1.4.2.8 7.4.0.11 7.4.0.11 7.4.0.11 2.0.2.15

DE 7.3.1 Hotfix 1 1.3.2.10 7.3.1.34 7.3.1.34 7.3.1.34 2.0.2.15

DE 7.3.1 1.3.2.10 7.3.1.20 7.3.1.20 7.3.1.20 2.0.2.15

DE 7.3.0 1.3.2.10 7.3.0.171 7.3.0.171 7.3.0.171 2.0.2.15

DE 7.2.10 Hotfix 1.3.2.10 7.2.10.65 7.2.10.65 7.2.10.65 2.0.2.15
3
DE 7.2.10 Hotfix 1.3.2.7 7.2.10.64 7.2.10.64 7.2.10.64 2.0.2.7
2
DE 7.2.10 Hotfix 1.3.2.7 7.2.10.61 7.2.10.61 7.2.10.61 2.0.2.7
1

DE 7.2.10 1.3.2.7 7.2.20.56 7.2.20.56 7.2.20.56 2.0.2.7

DE 7.2.9 1.3.2.7 7.2.9.5 7.2.9.5 7.2.9.5 2.0.2.7

DE 7.2.8 1.3.2.7 7.2.8.4 7.2.8.4 7.2.8.4 2.0.2.7

DE 7.2.7 1.3.2.7 7.2.7.8 7.2.7.8 7.2.7.8 2.0.2.7

(Repost)

DE 7.2.7 1.3.2.7 7.2.7.7 7.2.7.7 7.2.7.7 2.0.2.7

DE 7.2.6 1.3.2.7 7.2.6.6 7.2.6.6 7.2.6.6 2.0.2.7

DE 7.2.5 1.3.2.7 7.2.5.24 7.2.5.24 7.2.5.24 2.0.2.7

DE 7.2.4 1.3.1.1 7.2.4.2 7.2.4.2 7.2.4.2 2.0.1.1

DE 7.2.3 Hotfix 1.3.1.1 7.2.3.33 7.2.3.33 7.2.3.29 2.0.1.1
1225186

DE 7.2.3 1.3.1.1 7.2.3.29 7.2.3.29 7.2.3.29 2.0.1.1

(Repost)
DE 7.2.3 1.3.1.1 7.2.3.28 7.2.3.28 7.2.3.28 2.0.1.1

DE 7.2.2 1.3.1.1 7.2.2.14 7.2.2.14 7.2.2.14 2.0.1.1

DE 7.2.1 1.3.0.12 7.2.1.24 7.2.1.24 7.2.1.24 2.0.0.23

DE 7.2.0 1.3.0.0 7.2.0.457 7.2.0.456 7.2.0.456 2.0.0.22

(Repost)

DE 7.2.0 1.3.0.0 7.2.0.456 7.2.0.456 7.2.0.456 2.0.0.22

1 The User Directory and DPSSP extensions are provided with the DE package for convenience. But,
they're developed as separate components; so, they have their own version number.

Extensions shipped with DE (EOL)

DE Version Extension Name and Build Number
DPSSP EEADMIN EEPC DEGO User Directory1

DE 7.1.3 Hotfix 1241165 1.3.0.6 7.1.3.628 7.1.3.628 7.1.3.628 1.0.0.151

DE 7.1.3 Hotfix 1208296

DE 7.1.3 Hotfix 1148978 1.3.0.6 7.1.3.604 7.1.3.604 7.1.3.604 1.0.0.151

DE 7.1.3 Hotfix 1131996 1.3.0.6 7.1.3.590 7.1.3.590 7.1.3.590 1.0.0.151

DE 7.1.3 1.2.0.3 7.1.3.547 7.1.3.547 7.1.3.547 1.0.0.146

DE 7.1.2 1.1.0.37 7.1.2.497 7.1.2.497 7.1.2.497 1.0.0.146

DE 7.1.1 - 7.1.1.454 7.1.1.454 7.1.1.454 1.0.0.146

DE 7.1.0 - 7.1.0.389 7.1.0.389 7.1.0.389 1.0.0.136

1 The User Directory and DPSSP extensions are included in the DE package for convenience. But,
they're developed as separate components; so, they have their own version number.

Software Packages shipped with DE

DE Version Package name

MfeEEPC MfeEEAgent EEPC

DE 7.4.2 7.4.2.10 7.4.2.10 7.4.2.10

DE 7.4.1 7.4.1.12 7.4.1.12 7.4.1.12

DE 7.4.0 Hotfix 1 7.4.0.20 7.4.0.20 7.4.0.20

DE 7.4.0 7.4.0.11 7.4.0.11 7.4.0.11

DE 7.3.1 Hotfix 1 7.3.1.34 7.3.1.34 7.3.1.34

DE 7.3.1 7.3.1.20 7.3.1.20 7.3.1.20

DE 7.3.0 7.3.0.171 7.3.0.171 7.3.0.171

DE 7.2.10 7.2.10.64 7.2.10.64 7.2.10.64

DE 7.2.9 7.2.9.5 7.2.9.5 7.2.9.5

DE 7.2.8 7.2.8.4 7.2.8.4 7.2.8.4

DE 7.2.7 (Repost) 7.2.7.8 7.2.7.8 7.2.7.8

DE 7.2.7 7.2.7.7 7.2.7.7 7.2.7.7

DE 7.2.6 7.2.6.6 7.2.6.6 7.2.6.6

DE 7.2.5 7.2.5.24 7.2.5.24 7.2.5.24

DE 7.2.4 7.2.4.2 7.2.4.2 7.2.4.2

DE 7.2.3 (Repost) 7.2.3.29 7.2.3.29 7.2.3.29

DE 7.2.3 7.2.3.28 7.2.3.28 7.2.3.28

DE 7.2.2 7.2.2.14 7.2.2.14 7.2.2.14

DE 7.2.1 7.2.1.16 7.2.1.16 7.2.1.24

DE 7.2.0 7.2.0.64 7.2.0.64 7.2.0.456

Compatibility XML version shipped with DE

DE Version Compatibility XML Version1

DE 7.4.2 v128

DE 7.4.1 v128
DE 7.4.0 v125

DE 7.3.0 v112

DE 7.3.0 v111

DE 7.2.10 v99
DE 7.2.9 v91

DE 7.2.8, 7.2.7, 7.2.6 v84

DE 7.2.5 v79

DE 7.2.4, 7.2.3 v70

DE 7.2.2 v69

DE 7.2.1 v59
DE 7.2.0 v58
1 IMPORTANT: For the latest version of the hardware compatibility XML, see
KB81900 - How to use the Hardware Compatibility Settings tool for Drive
Encryption.
Back to top

ePO and TA / MA requirements

NOTES:
MA was rebranded to TA in version 5.7.7.
ePO and MA versions that are EOL have been removed.

ePO - Supported DE Extensions

NOTES:
DE Extensions for ePO are backward compatible and can manage earlier client versions.
ePO 5.10.0 applies to both ePO on-premises and ePO on Amazon Web Services (ePO on AWS).

ePO Release DE DE DE DE DE DE DE
​7.4.2 ​7.4.1 7.3.0 7.2.10 7.2.5 7.2.1 7.2.0
7.4.0 Hotfix 3 To To
7.3.1 7.2.10 7.2.4

ePO 5.10 Service Pack 1 Update 1 Yes No No No No No No

ePO 5.10.0 Update 14–Service Pack 1 Yes Yes No No No No No

 1
ePO 5.10.0 Update 10–13 No No Yes Yes No No No

ePO 5.10.0 Update 1–9 No No No Yes Yes No No

ePO 5.10.0 No No No Yes No No No

ePO 5.9.x EOL

ePO 5.3.x EOL

ePO 5.1.x EOL

1 DE 7.2.10 Hotfix 3 (build7.2.10.65) is released to support Tomcat 9 with ePO 5.10 Update 10 and
later.

TA / MA - Supported versions to manage DE clients

TA / MA Release DE DE DE DE DE
7.4.2 7.3.1 7.2.7 7.2.3 7.2.2
7.4.1 7.3.0 To 7.2.1
7.4.0 7.2.10 7.2.6 7.2.0
7.2.9
7.2.8

TA 5.7.7–5.7.9 Yes Yes No No No

MA 5.7.2–5.7.6

MA 5.7.1, 5.7.0 Yes Yes Yes No No

MA 5.6.0–5.6.6 Yes Yes Yes No No

MA 5.5.2, 5.5.1, 5.5.0 No Yes Yes Yes No

MA 5.0.x EOL

MA 4.8 EOL

Supported operating systems

The following tables detail the products supported for use on Windows workstation and server operating
systems. Only the most recent versions are included because most customers upgrade to the latest
service packs shortly after they're released.

NOTE: If the operating system isn't listed, it isn't supported.

Operating System1 Microsoft DE DE DE DE DE DE DE DE

Supported 7.4.0 7.2.9 7.2.8 7.2.5 7.2.4 7.2.2 7.2.1 7.2.0
Service 7.4.1 7.2.10 7.2.6 7.2.3
Pack 7.4.2 7.3.0 7.2.7
7.3.1
Windows Server 2022 - Yes Yes Yes No No No No No
(Standard, Datacenter,
Datacenter Azure)

Windows Server 2019 - Yes Yes Yes Yes No No No No

Version 2004
Windows Server 2019
Version 1909
Windows Server 2019
Version 1903
Windows Server 2019
Version 1809
(64-bit), (Standard,
Datacenter)

Windows Server 2016 (64- - Yes Yes Yes Yes Yes Yes Yes Yes
bit)
(Standard, Datacenter)
Windows Server 2012 R2 - No Yes Yes Yes Yes Yes Yes Yes
(64-bit)
(Standard, Datacenter)

Windows Server 2012 (64- - No Yes Yes Yes Yes Yes Yes Yes
bit)
(Standard, Datacenter)

Windows Server 2008 (32- 1 No Yes Yes Yes Yes Yes Yes Yes
bit and 64-bit)
(Standard, Enterprise,
Datacenter)

Windows Server 2008 R2 - No No No No No No No No

Server Core (Optional 32-
bit)13
The default is 64-bit.

Windows Server 2008 R2 1 No Yes Yes Yes Yes Yes Yes Yes
(64-bit only)
(Standard, Enterprise,
Datacenter)

Windows 10 Pro for Yes Yes Yes No No No No No

Workstations12

Windows 11 Version 22H2 - Yes Yes Yes No No No No No

Windows 11 Version 21H2

Windows 10 version 22H2 - Yes Yes Yes No No No No No

Windows 10 version 21H2
(November 2021 Update)
Windows 10 Enterprise
LTSC 2021
Windows 10 version 20H2
(October 2021 Update)
Windows 10 version 21H1
(May 2021 Update)
Windows 10 version 2004
(May 2020 Update)
Windows 10 version 1909
(November 2019 Update)
Windows 10 version 1903
(May 2019 Update)
(Pro, Enterprise) (32-bit
and 64-bit)
Windows 10 version 1809 - Yes Yes Yes Yes No No No No
(October 2018 Update)
Windows 10 version 1809
Long Term Servicing
Channel (LTSC)
(October 2018 Update)8
(Enterprise) (32-bit and
64-bit)

Windows 10 version 1803 - Yes Yes Yes Yes Yes No No No

(April 2018 Update)
(Pro, Enterprise) (32-bit
11
and 64-bit)
Windows 10 version 1709 - Yes Yes Yes Yes Yes Yes No No
(Fall Creators Update10
(Pro, Enterprise) (32-bit
and 64-bit)
Windows 10 version 1703 - Yes Yes Yes Yes Yes Yes Yes No
9
(Creators Update)
(Pro, Enterprise) (32-bit
and 64-bit)

Windows 10 version 1607 - Yes Yes Yes Yes Yes Yes Yes No
Long-Term Servicing
Branch (LTSB)
(Anniversary Update)7, 8
(Enterprise) (32-bit and
64-bit)

Windows 10 version 1607 Yes Yes Yes Yes Yes Yes Yes Yes
(Anniversary Update)7, 8
(Pro, Enterprise) (32-bit
and 64-bit)

Windows 10 version 1511 Yes Yes Yes Yes Yes Yes Yes Yes
(November Update)
(Pro, Enterprise) (32-bit
and 64-bit)

Windows 10 version 1507 - Yes Yes Yes Yes Yes Yes Yes Yes
(General Availability)2, 3, 8
(Pro, Enterprise) (32-bit
and 64-bit)

Windows 8.1 (32-bit and - No Yes Yes Yes Yes Yes Yes Yes
64-bit)3
(Professional, Enterprise)

Windows 8 (32-bit and 64- - No Yes Yes Yes Yes Yes Yes Yes
bit)3
(Professional, Enterprise)
Windows RT.14 - No No No No No No No No

Windows To Go (all - No No No No No No No No
versions)4

Windows 7 (32-bit and 64- 1 No Yes Yes Yes Yes Yes Yes Yes
bit) Yes5
(Professional, Enterprise,
Ultimate)
Windows 7 (32-bit and 64- Without No Yes Yes Yes Yes Yes Yes Yes
bit) Yes5 SP
(Professional, Enterprise,
Ultimate)
Windows Vista (64-bit and - No No No No No No No No
32-bit)6
(Business, Ultimate,
Enterprise)

n/a = not applicable

1 Dual boot for Windows isn't currently supported. To submit a product idea, see the "Related
Information" section below.
Home versions of any Windows operating system aren't tested or supported. DE is an enterprise
product that's tested only on enterprise operating system versions.
2 To review the product manager statement that covers support for Windows 10, see KB85784 -
Windows 10 compatibility with our products.
3 The Trusted Platform Module (TPM) AutoBoot using the TPM 1.2 chipset is only supported on
Windows 8.x and Windows 10 clients with DE 7.1 Update 1 and later. These clients must also be
configured to use the UEFI.
4 Windows To Go is a feature in Windows 8 Enterprise that allows Windows 8 to boot and run from
an external USB hard drive or USB drive. This feature hasn't been tested. If you require this
function, see the "Related Information" section of this article. It directs you to instructions about
 how to submit a product idea and have this function researched for implementation in a future
product or update release.
5 Windows 7 isn't supported in XP Mode.
6 As of July 2011, Windows Vista SP1 is no longer supported by Microsoft. So, the sustaining and
development of Encryption products on this platform has also ended.

NOTE: Windows Vista Extended Support reaches its EOL date on April 11, 2017. Support for this
operating system will no longer be provided after that date.
7 DE 7.1.3 Hotfix 1148978 is the minimum supported version of DE for Windows 10 Anniversary
Update. For details, see KB86009 - Support for Device Guard and Credential Guard on Windows 10
with our encryption products.
8 Windows 10 Enterprise Long Term Servicing Channel (LTSC) or Long-Term Servicing Branch (LTSB)
is supported only with DE 7.2.1 and later.

NOTES:
From Windows 10 version 1809, LTSB changed to LTSC. For details, see the Lifecycle FAQs -
Windows site.
LTSC or LTSB is Microsoft terminology for a Sustaining build that doesn't receive feature
updates and is limited to security updates in general.

9
DE 7.2.1 is the minimum supported version of DE for Windows 10 Creators Update.
See the articles below:
KB86009 - Support for Device Guard and Credential Guard on Windows 10 with our
encryption products
KB89000 - How to upgrade the operating system to Windows 10 with Drive Encryption 7.2.1
or later installed

10 DE 7.2.2 is the minimum supported version of DE for Windows 10 Fall Creators Update.
11 This release supports Windows 10 Spring Creators Update 2018 (version 1803).
12 Windows 10 Pro for Workstations is a higher-end version of Windows 10 Professional. It's a version
aimed at the more expensive PCs with high-end hardware. For details, see the Microsoft Windows
10 Pro for workstations blog post.
13 Windows Server 2008 R2 Server Core is the first operating system with optional 32-bit support.
14 Windows RT is a version of Windows 8 that runs on mobile devices such as tablet computers.

Supported operating systems for DE on Mac hardware with an Intel® CPU

DE isn't supported on any Mac hardware. For support on Mac hardware, install the latest version of
Management of Native Encryption.
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Supported browsers for DPSSP

IMPORTANT: Technical Support recommends that you don't use DPSSP on public computers, and that
the browser is closed following recovery.
Browser

Microsoft Edge
Google Chrome

Internet Explorer
Mozilla Firefox

Safari1
1
Use caution when using Safari because of the non-standard behavior of its page caching.

General hardware related

Support for UEFI

IMPORTANT: If you plan to install DE 7.x on a system using native UEFI, Technical Support
recommends that you use only the native UEFI mode. This applies when the system is explicitly
Windows 8, 8.1, or Windows 10 certified. When the system isn't certified for Windows 8, 8.1, or
Windows 10, Support recommends that you change the BIOS settings to put the system into legacy
BIOS boot mode. DE 7.x fully supports Windows 8, 8.1, and 10 in BIOS mode.
Technical Support also recommends upgrading your UEFI systems to the latest UEFI firmware level, and
testing on a specific native UEFI-capable system before wide-scale deployment.

Some key points about UEFI:

The original EFI developed by Intel has been replaced in favor of UEFI.
UEFI introduces a new boot process. UEFI is a more complex operating system style of BIOS,
which includes applications and device drivers. Users don't notice any differences.
Only Windows 7 (64-bit), 8, 8.1, and 10 currently support the UEFI native boot process.
Macs have had a UEFI boot process for quite a bit longer.
Many modern laptops have UEFI, but operate in a backward compatible mode to emulate a
legacy BIOS.
Windows 8, 8.1, and 10 can be installed on UEFI systems operating in legacy BIOS compatibility
mode or native UEFI mode.
UEFI implementations differ by hardware vendors. Depending on the UEFI implementation, we've
seen issues ranging from missing protocols to support for Opal drives. We've also seen issues
with USB support provided in the preboot environment when operating in native UEFI mode.

Opal drives

IMPORTANT:
With DE, Opal drives are supported only in the Advanced Host Controller Interface (AHCI)
mode.
DE doesn't support the Opal version 2.0 drives, which operate in A user mode, managed through
the operating system.

Endpoint Encryption Opal Hardware Compatibility Tool

The Endpoint Encryption Hardware Compatibility Tool gathers data about the Opal drive, and performs
some tests on the drives. Use the tool to test an Opal drive to verify that it's compatible, before you use
the Opal features. For details, see KB76182 - How to use the Opal Hardware Compatibility Tool.

Intel AMT
AMT Release DE
7.2.0–
7.2.4
AMT 11.x No

AMT 10.x Yes

AMT 9.5 Yes

AMT 9.0 Yes

AMT 8.x Yes

AMT 7.x Yes

AMT 6.x Yes

AMT 5.x and earlier releases No

Supported tokens and readers used for authentication with DE

Version Article

Readers KB79788

Tokens KB79787

Supported Wacom USB devices

See KB79914 - Wacom USB devices supported with Drive Encryption 7.1.

Back to top

Supported languages

Supported languages for DE in ePO

Chinese (traditional)
Chinese (simplified)

English

French
German

Japanese

Korean

Russian

Spanish

Supported languages available in the preboot client

DE 7.x

Brazilian Portuguese

Chinese (traditional)
Chinese (simplified)

Danish
Dutch

English

Estonian

Finnish
French

German
Greek

Italian
Japanese

Korean
Norwegian

Polish

Portuguese

Russian
Spanish

Swedish
Thai

Documentation is available in the following languages.

DE 7.x1
Chinese (traditional)

Chinese (simplified)
English

French
German

Japanese

Korean

Russian

Spanish
1 For DE 7.1.0—7.1.2, the above list applies only to the Product Guide. The Release Notes provided
with update releases are generally in U.S. English only, but Release Notes for DE 7.1.3 are also
localized. DE 7.1.3 also introduces a new document, Client Transfer between ePO Servers, which is
also localized.

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Upgrade or migration

Supported EEPC to DE upgrade paths

Source Target Supported Upgrade Paths
Version Upgrade
DE 7.1.0 DE 7.2.x IMPORTANT: To avoid possible upgrade problems, perform the following tasks
when upgrading from DE 7.1.x or 7.2.x to a later release:
1. At the ePO console, make sure that there are no LDAP Sync tasks
running. If any are running, wait for them to complete.
2. Disable all LDAP Sync tasks before initiating the upgrade.
3. Check in the latest DE extensions.
4. Check in the latest DE Agent and PC software packages.
5. Re-enable all LDAP Sync tasks.
6. Deploy the latest DE software packages to the client system.
7. Restart the client system after the deployment task is complete.

EEPC DE 7.2.x IMPORTANT: If you have a system installed with EEPC 7.0.x, you can
7.0.x upgrade to DE 7.1.x or DE 7.2.x. But, you must first upgrade the EEPC
extension to either EEPC 7.0 Update 2 (7.0.2) or Update 3 (7.0.3). Then,
upgrade the EEAdmin extension to 7.0.4, and follow the procedure described
in the Drive Encryption 7.2.0 Product Guide.

EEPC - Releases later than DE 7.2.1 Hotfix 1199587 no longer include the function
5.2.x to upgrade EEPC 5.2.x (V5 users). For details, see KB89717 - Unable to
import Endpoint Encryption for PC 5 users after upgrading to Drive Encryption
7.2.x.

Upgrading Windows operating systems

There's a process to refresh the Windows operating system without having to decrypt the hard drive
and uninstall DE.
See the articles below for detailed instructions.

Windows 10 operating systems

There are three upgrade articles covering Windows 10 releases. See the table below for help with using
the correct article. The correct article is based on the Windows 10 variant that you're upgrading to, and
the version of DE that's installed.
Microsoft Windows 10 Release Upgrade Method
DE DE
7.2.0 7.2.1
and later

Win 10 (version 1803) Reflect Drivers1 SetupConfig2

April 2018 Update

Win 10 (version 1709) Reflect Drivers1 SetupConfig2

Fall Creators Update

Win 10 (version 1703) Reflect Drivers1 SetupConfig2

Creators Update

Win 10 (version 1607) Reflect Drivers1 SetupConfig2

Anniversary Update

Win 10 (version 1511) OS Refresh OS Refresh

November Update

Win 10 (version 1507) OS Refresh OS Refresh

Note Article Comments

 1
KB87909 [Reflect Drivers method] An improved method to upgrade the operating system
to Windows 10 Anniversary Update (Build 1607) with DE 7.1 Update 3 or later.

NOTES:
Scripts are needed for this upgrade method and are attached to the article.
Microsoft provides a new command-line switch, /ReflectDrivers, which is
available only in the Windows 10 Anniversary Update (Build 1607) and later.
During the setup and installation phase, this switch allows drivers to be added
to the operating system image via the configuration file (*.inf ).

2 KB89000 [SetupConfig method] A superior method that was developed with Microsoft.

NOTES:
The OSUpgrade packages are included in the DE download package with DE
7.2.1 and later.
Microsoft provides a new command-line switch, /ConfigFileswitch, which is
available only in the Windows 10 Anniversary Update (Build 1607) and later.
During the setup and installation phase, this switch allows drivers to be added
to the operating system image via the configuration file (*.inf ).

Other Windows operating systems

KB79908 - How to upgrade a Windows operating system with Drive Encryption installed.
KB87945 - Windows Server 2016 compatibility with Trellix products.

Back to top

Related Information
DE Release5 Build Release
DE Date
Package
DE 7.2.10 Hotfix 1 Release To Support (RTS)4 7.2.10.61 September 8, 2020

DE 7.2.9 Hotfix 4 (RTS)4 7.2.9.15 November 25, 2019

DE 7.2.9 Hotfix 2 (RTS)4 7.2.9.11 September 18, 2019

NOTE: Superseded by DE 7.2.9 HF3

DE 7.2.9 Hotfix 1 (controlled release)3 7.2.9.7 August 10, 2019

NOTE: Superseded by DE 7.2.9 HF3

DE 7.2.6 Hotfix 1247725 (RTS) 7.2.6.11 August 23, 2018
(HF1247725)3
DE 7.2.3 Hotfix 1225186 (RTS) 7.2.3.33 January 17, 2018
(HF1225186)3
DE 7.2.1 Hotfix 1199587 (RTS) 7.2.1.19 June 13, 2017
(HF1199587)3

DE 7.1.0 Update 3 Hotfix 1164502 (RTS) 7.1.3.613 December 8, 2016

(HF1164502)3

DE 7.1.0 Update 3 Hotfix 1098432 (RTS) 7.1.3.571 January 13, 2016

2
(HF1098432)
DE 7.1.0 Update 3 Hotfix 1097826 (RTS) 7.1.3.559 October 15, 2015
(HF1097826)2

DE 7.1.0 Update 3 Hotfix 1087719 (RTS) 7.1.3.554 August 18, 2015

(HF1087719)2

DE 7.1.0 Update 1 Hotfix 1044054 (RTS) 7.1.1.1044054 April 7, 2015

 (HF1044054)3

DE 7.1.0 Update 1 Hotfix 1025171 (RTS) 7.1.1.485 December 15, 2014

(HF1025171) 3

DE 7.1.0 Update 1 Hotfix 1018149 (RTS) 7.1.1.479 October 30, 2014

3
(HF1018149)

DE 7.1.0 Update 1 Hotfix 1005393 (RTS) 7.1.1.470 September 25, 2014

(HF1005393)3

DE 7.1.0 Update 1 Hotfix 992692 (RTS) 7.1.1.467 August 27, 2014

(HF992692)3

DE 7.1.0 Update 1 Hotfix 978195 (RTS) 7.1.1.463 June 26, 2014

(HF978195)3

DE 7.1.0 Update 1 Hotfix 977150 (RTS) 7.1.1.461 June 24, 2014

(HF977150)3

DE 7.1 Hotfix 945213 (RTS) 7.1.0.9452131 March 2014

(HF945213)1

DE 7.1 Hotfix 948245 (RTS) 7.1.0.424 February 2014

(HF948245)
n/a = not available
1 DE 7.1 Hotfix 945213 resolves an issue when upgrading EEPC 6 to DE 7.1; occasionally, the
underlying preboot file system becomes corrupted. This condition is most likely to occur in systems
that have a slow disk.
2 These hotfixes were previously internal and only RTS. They've now all been rolled-up into DE 7.1.3
Hotfix 1131996 and are no longer available.
3 This hotfix was only RTS. An update or later hotfix superseded it and it's no longer available.
4 RTS only.
We investigated this issue and a solution is currently available. This solution is currently not
generally available, but is in Released to Support (RTS) status. To obtain the RTS build, log on to
the ServicePortal and create a Service Request. Include this article number in the Problem
Description field.

See KB51560 - On-premises product release cycle for more information.

5 DE 7.2.10 Hotfix 3 and later support Tomcat 9 with ePO 5.10 Update 10.

Submit a product idea:

To submit a new product idea, go to the Enterprise Customer Product Ideas page.

Click Sign In and enter your ServicePortal User ID and password. If you do not yet have a ServicePortal or
Community account, click Register to register for a new account on either website.

For more information about product ideas, see KB60021 - How to submit a Product Idea.

Tool to capture hardware compatibility details:

DE 7.1 Update 1 introduces a feature that allows the administrator to capture hardware compatibility settings
for specific platforms. The hardware compatibility settings supplied to us through a product idea are used to
build a file that can be imported to ePO. It can then be used to activate platforms that exhibit particular issues
at preboot.

For more information, see KB81900 - How to use the Hardware Compatibility Settings tool for Drive
Encryption.
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Affected Products

Drive Encryption 7.4.x

Drive Encryption 7.3.x
Drive Encryption 7.2 (EOL)
Getting Started