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Eatoncare TRC Phone Menu Sa02800001e

This document provides contact information for technical support regarding Eaton electrical equipment and systems. It outlines 9 main support options and various sub-options for assistance with products, systems, software, automation, networking, installation and more.

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L M
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0% found this document useful (0 votes)
73 views1 page

Eatoncare TRC Phone Menu Sa02800001e

This document provides contact information for technical support regarding Eaton electrical equipment and systems. It outlines 9 main support options and various sub-options for assistance with products, systems, software, automation, networking, installation and more.

Uploaded by

L M
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
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Technical Resource Center

877-ETN-CARE (386-2273) Option 2

Option Contactors, starters, soft starters, enclosed control, Option For power management components and meters, electrical Option Low-voltage variable frequency drives,

1 pushbuttons, control relays, overload protection,


terminal blocks, power supplies, indicating lights,
control power transformers and crane control
5 power management software including ForeseerT and
Foreseer Reporting Services, E-Series protective relays,
power factor capacitors, commercial and industrial surge
7 600 volts and below
Option
1
Assistance with pre-sale application support,
new or aftermarket part number identification
protection, commercial and industrial automatic transfer
switches, and critical power and digital infrastructure
Option Networking including ModbusT, DeviceNetE,
products including UPSs and batteries
2 PROFIBUST and Ethernet communications
Option Circuit protection Option Power XpertT, IQ meters, gateways, software

2 Option
1
Residential circuit protection
1 and startup service, INCOME and PowerNetE
communication products and protective relays
Option 1: Power quality meters such as Power Xpert
Option
3
Startup assistance

Option Molded case circuit breakers and industrial and IQ meters, protective relays such as the E-Series, Option Troubleshooting assistance
2 miniature circuit breakers FP Series, MP Series relays, and communication 4
products such as the Power Xpert Gateway
Option Low-voltage and medium-voltage power Option 2: EPMS Foreseer Software, Power Xpert
3 circuit breakers Reporting, PXS and PowerNet
Option Industrial and commercial surge protection, Option Medium-voltage motor control and drives including

8
Option BussmannT fuses
4 2 electronic voltage regulators, sag ride-through AmpgardE motor starters, XP3, MV4S, SC9000E
devices, side-mounted harmonic correction units
and power factor correction Option Medium-voltage control including Ampgard
1
Option Technical support or warranty assistance
3 on commercial and industrial automatic Option Medium-voltage drives including SC9000
Option Residential products transfer switches 2
3 Option
1
Residential products including loadcenters and
circuit breakers, meter sockets, whole house
surge protection and standby power
Option
4
Post-sale technical support for critical power and
digital infrastructure (CPDI) products including UPSs,
batteries, rack power distribution units or software
Option Wiring devices including residential lighting Option Brightlayer technical support
2 control, receptacles, switches, straight blade
and locking devices
Option Automation products including operator interfaces, PLCs,
9 Option
1
Brightlayer Data Center support
Option 1: Data Center Infrastructure Management

6 Easy relays, Durant T count control, communications for (DCIM) software


overloads, starters and MCCs, connected devices Option 2: UPS software and connectivity support
Option Component distribution products including dry-type

4
Option XV, XP, HMi Series, ELC-GP, Option Brightlayer Industrial support
transformers, safety and disconnect switches, 1 Visual DesignerE and Galileo 2
commercial panelboards and switchboards
Option Dry-type transformers, safety and
Option PLCs, Easy relays, CoDeSys SmartWire-DTE, Option Brightlayer Utility support
1 disconnect switches 2 remote I/O and gateways 3
Option Replacing breakers in any older panelboard Option Limit switches, photoelectric and Option Brightlayer Home support
2 not identified as Pow-R-LineE or PRL 3 proximity sensors 4
Option Power-R-CommandE lighting control Option Durant count control products
3 4
Option Pow-R-Stock unassembled panelboards Option Communication support for overloads,
4 5 starters and MCCs

Option For all other panelboard and switchboard assemblies


5 (directed to local panelboard/switchboard plant based
on area code)

SA02800001E / January 2023

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