Siva Kiran

Salesforce Consultant
Mobile: 9959757081
Email: [email protected]

About me:

I am a Salesforce Engineer with 4+ years of experience with excellent business skills. Proven track record of excellence
and deliver-ability. Dynamic, self-motivated and result focused IT professional possessing excellent knowledge and
understanding of the Software Development Life Cycle (SDLC) including Agile methodology. Extensive experience in
Development, Implementation, Code Review, Defect analysis and fixing.

Summary
 4+ years of IT experience in Salesforce.com and excellent experience as Salesforce Admin too.
 Hands on experience in Sales Force Administration, Configuration, Implementation, Lightning, and support
experience with Salesforce platform
 Experience in SFDC Development implementing the Lightning Application, APEX Classes, APEX Triggers,
Visual Force pages, Force.com IDE, Eclipse with SOQL, SOSL, LWC and Plug-ins.
 2 years of experience in Configuration, Development, and integration in Salesforce.com CRM Platform
 Experience in working based on Agile Methodology
 Experience in working Salesforce lightning and Salesforce Lead includes monitoring the team activities and
experience in offshore - onsite model.
 Experience in Configuration, Customization, Deployment, and Integration of Salesforce.com
 Experience in working with Salesforce developer toolkit (Apex, Visualforce, Force.com IDE, SOQL and web
services / Metadata API) and integrating third party systems.
 Development experience with creating Apex Classes, Apex Triggers, Batch Processes, Schedule Apex, Web
services, HTML5, CSS style sheets, JavaScript, and AJAX.
 Strong Experience in creating, managing Applications, Custom Objects, Custom tabs, Fields, Relationships,
Page Layouts, Record Types, Validation Rules, Email Templates, Report Types, Workflow Rules, and
Approval Process.
 Experience customizing standard objects Accounts, Contacts, Opportunities, Products, Price books, Cases,
Leads, Campaigns, Reports and Dashboards.
 Experience on creating Users, Profiles, Permission Sets and Roles.
 Experience on Designing Reports and Dashboards.
 Strong experience in Apex Data Loader tool.
 Experience in defining Security Controls for an application such as OWD’s (Organization Wide Defaults) and
Sharing Rules.
 Involved in Salesforce1 application Administration.
 Strong Experience in creating Visualforce Pages for custom User Interface.
 Experience in migration from one sandbox to another sandbox or sandbox to production by using following
methods:
o Change Sets
o Force.com IDE tool
o Force.com Migration tool kit
 Involved and provided support during the UAT
 Involved in creating Custom Settings and Field Sets in visual force pages.
 Experience in creating test code coverage and test methods for Apex Class, Apex Triggers and Custom
Controllers.
  Involved in User Acceptance Testing (UAT), Integration Testing and Regression Testing.
 Knowledge on implementation of Customer Portal and Partner Portal
 Experience on SOAP API, Rest API to integrate with external systems.
 Experience in writing SOQL and SOSL queries and Relationship Queries.
 Involved in preparing Technical Documentation, Configuration Book.
 Worked on Geo Coding for getting Latitude and Longitude of a given address by using REST API.
 Worked on getting correct data of a Lead from Data.com by using REST API.
 Experience working with salesforce.com Sandbox and Production environments.
 Experience building Custom Controllers/ Components & Advanced Search Functionality

Technical Skill Matrix

CRM Tools Salesforce.com

Salesforce Apex Controllers, Triggers, Apex Data Loader, REST API, SOAP API, Apttus, Email
Technologies Services, Lightning Web Components (LWC), CPQ
Salesforce Apps Sales cloud, Service cloud, Marketing cloud

Methodologies Agile and Waterfall

Salesforce Tools Apex Data Loader, workbench, Changesets, Force.com ID, ANT Tool
Languages Apex, JavaScript, HTML5, CSS
Databases Oracle 12c/11g, MS Access, SQL server
Operating Systems Windows 10/8/2000/Vista/7, Linux, Unix
Web Technologies CSS, Web Services, HTML

Professional Experience

Techmart Technologies (KDMSL) Nov 2019 to till date

Role: Salesforce Consultant

Responsibilities:

 Designed and deployed Custom tabs, Custom Objects, Components, Visual Force Pages, validation rules,
Approval Processes and Auto-Response Rules for automating business logic.
 Worked with standard Salesforce objects like Accounts, Contacts, Leads, Cases and Opportunities.
 Created workflow rules and defined related tasks, email alerts, and field updates.
 Implemented pick lists, dependent pick lists, lookups, master detail relationships, and Record Types to enforce
data quality Setup Marketing Campaigns, Assignment rules, Web-to-Lead and Auto-Response rules.
 Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL
and DML queries.
 Add methods that can be called from Visualforce pages to Controller Extensions.
 Developed POC of Customer Portal in Salesforce platform as Proof of Concept for Procter & Gamble Customer
Business Group
 Attending Technical review sessions and co-ordination with Offshore.
 Configured SFDC workflow rules, Approval process, Custom Objects
 Integrated SFDC with Third party applications like Oracle ERP, Peoplesoft, Business Objects
 Configured Big Machines Quoting Tool and did custom coding to meet the new requirements.
  Developed a force.com grants management application for FEMA for tracking grantee and sub-grantee
information using Force.com, Apex controllers, Visualforce and custom objects
 Developed Visualforce pages using Apex for proprietary Salesforce application to track the flow of business.
 Created custom objects and its related reports / dashboards to hide data access from other profiles across the
organization.
 Managed and administered email marketing reporting and metrics analysis
 Auto Response rules, Assignment Rules and Escalation Rules
 Maintenance of installed Managed Packages in Lightning using Apex. Experienced in using Data
Migration tool called Data Loader.
 Visualforce Pages for Lightning Experience, Alternates for Java Script Codes, Sharing Visualforce pages
between Classic and Lightning.
 Worked on Lightning Process builder flows, Connect API, Chatter and quick Action.

Technologies: Salesforce.com Platform, Force.com, Lightning experience, Apex classes and controllers, Informatica,
Data Loader, Web services, Oracle, Control-M

Techmart Technologies January 2018- Nov 2019

Role: Salesforce Consultant

Integration of Customer Master:

WCIS is the customer master sourced by multiple systems, enhancing of WCIS system by applying data quality rules
and maintain unique and valid records by doing match & merge and consolidation process.

 Translate requirements into clearly defined technical tasks

 Conduct technical design reviews and demos to the customer (IT and business)
 Create user manuals for new applications and train users till total adoption
 Collaborate with executives and managers to ensure Direct Connect get the most out of salesforce and improve
business processes
 Work on new acquisitions data: Data mapping and integration into our database
 Collaborate well with an offshore team to deliver quality code as the only developer on site
 Designed Workflow rules, Visual force pages and using Apex Code created triggers and classes.
 Created Jobs site for Requisition posting and job code display uses VF pages.
 Created Web Service classes/methods to be consumed by Oracle Fusion and Tibco
 Created Sharing rules for user groups and day to day permission to the users and support issues Sandbox
refreshes.
 Worked as team lead for onsite and off-shore developers
 Created reports and designed dashboards for the Management team.
 Architecture design of the Jobs site development and provided support
 Worked with Dynamic Apex to access Objects and Field describe information, execute dynamic SOQL, SOSL
and DML queries.
 Add methods that can be called from Visualforce pages to Controller Extensions.

Environment: Salesforce Marketing cloud, Informatica Cloud, Oracle 12c, Control-M, UNIX shell scripting, Jenkins,
SVN.
SIDES (from August 2013 to Dec 2017)

 Worked as CRM Manager – Projects

Roles and Responsibilities:

 Responsible for all the liasoning activities

 Responsible for project execution and work management
 Responsible for timely execution of the project and day to day operations by coordinating Contractor and
DISCOM for required approvals.
 Project supervision and Extensive coordination with Installation and commissioning team, civil sub-contractors,
and site engineers, technicians at site and project managers for successful completion of Projects.
 Monitoring, performing Data Analysis and successful operation of installed Solar powered sites. This regularly
includes data evaluation/analyzing, and suggesting corrective measures to enhance solar power generation if
there any discrepancy, resolving field issue related to solar and many more miscellaneous activities related to
these projects with Contractor/ DISCOM
 Preparing and timely delivery of MIS (Management Information System) reports.
 Supply chain coordination for project and To Analyze and prepare the checklist for the specification given by
DISCOM.
 Review all engineering solar power plant designs including plant layout site drawings (like Modules
Series/Parallel, Array Arrangement, installation drawings, cable schedule etc.)
 Review the data losses and incorporate design changes

Vijai Electricals Ltd (from Nov 2010 to June -2013):

- Worked as Engineer - Marketing - Transformers division

Core Qualifications:

Key Client Account Management:

 Background in thermal, Wind and Solar Power Generation, Transmission and Distribution concepts – Brought
the awareness on shortchange of specifications to IPPs and end users at very initial stage of the project
 Provide forecast, clear account activity plans and up to date reporting on Sales Funnel
 Support Customers meetings and prioritize tender activities
 Directly responsible for increase order booking for Power and Distribution Transformer Products and growing
market share, and Coordinate efforts across multiple Business Units to effectively execute one unified strategy
 Develop marketing strategy, communications plan, sales strategy, channel plan, and competitive positioning

Education:

MBA from SV University(D) (2011 -2013)

B.Tech (Electrical & Electronics Engineering) (2006-2010)
Intermediate (Maths, Physics & Chemistry) (2004-2006)
X Standard (2003-2004)

Siva Kiran P

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