NEC Newsletter 129 P5 Compressed
NEC Newsletter 129 P5 Compressed
com
NEWSLETTER
NEWS
NEC contracts have been used to complete line 1 Despite the challenges of working in a congested CONTENTS
of the Scottish capital’s tram system. The City of urban environment, Covid-19 and supply chain
Edinburgh Council let the £207 million project disruption, the completed line was fully opened for
‘Gold Standard’ verification scheme 2
for completing its 18.5 km long high-capacity light passenger services in June 2023, providing a direct
railway under two separate NEC4 Engineering and transport link between Edinburgh’s airport and NEC Asia Pacific conference report 3
Construction Contracts (ECC) in November 2019. seaport as well as improved cycling and walking
Morrison Utility Services (MUS) was engaged infrastructure. The remaining signage, street lighting British Construction Industry Awards 3
under an NEC4 ECC Option E (cost reimbursable and landscaping were completed to the agreed
Manchester major trauma hospital, UK 4
contract) to clear a ‘swept path’ of utilities, programme and budget by November 2023.
archaeology and below-ground obstructions on the New pier on Lamma Island, Hong Kong 4
4.7 km route from York Place in the city centre to the Close collaboration
port areas of Leith and Newhaven. Construction and Great Yarmouth flood defences, UK 5
The council’s senior responsible officer Hannah
implementation of the new twin tram tracks, eight Ross says the NEC requirement for the parties to act Fostering mutual trust and co-operation 7
stations and communications and control systems in a ‘spirit of mutual trust and co-operation’ was vital
was then carried out by Sacyr Farrans Neopul (SFN) to the success of the complex project. ‘The unique Extending time in service contracts 8
under an NEC4 ECC Option C (target contract with construction strategy, with two separately contracted
activity schedule). Assuring staff costs on Options C and E 9
main contractors working side by side, required close
Turner and Townsend (T&T) was engaged collaboration from the outset to ensure the behaviour
under an NEC4 Professional Service Contract How to start using NEC contracts 10
and mindset of each contractor were focused on the
(PSC) to provide programme, commercial and success of the project as a whole.’ FAQs 11
risk management, including acting as NEC project
manager and supervisor for both contracts. Continued on page 2 >> Diary 12
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2 NEC NEWSLETTER• No.129• JANUARY 2024 TELEPHONE: +44 20 7665 2446 EMAIL: [email protected] WEB: neccontract.com
EDITORIAL
She says a culture of teamwork was engendered SFN as traffic management designer and MUS as
from the start through use of ECC option X22 route clearance contractor, all brought together by
on early contractor involvement. ‘During the early T&T as programme manager.’
contractor involvement stage, time was set aside to He says other challenges included the Covid-19
help forge the relationships required to deliver the pandemic and widespread supply chain disruption.
project. The project team also established a project ‘To overcome these the team deployed creative and
charter at the outset, which was signed by all team joined-up thinking in short timescales to re-sequence
members and set out the high professional standards works but maintain a focus on the project’s critical
we were determined to achieve.’ path. Maintaining the overall programme throughout
Ross says the project team always strove to achieve this unprecedented period could only be achieved
best practice in applying NEC contract processes through the input of all members of the project team
to ensure a successful outcome. ‘Both contracts appreciating the issues and coming up with solutions.
were administered using Cemar software to enable As a result, the project remained on track to be The final 4.7 km of line 1 was successfully
proactive contract management. This included timely delivered on programme and budget.’ ● delivered by two NEC4 ECC main contracts and
completed in November 2023
early warnings, with all personnel encouraged to raise
them; correctly notified and assessed compensation
events; and regular programme submission and
acceptance.’ BENEFITS OF USING NEC
NEC suite provided appropriate procurement options, with ECC Option E (cost-reimbursable)
Overcoming challenges for route clearance and ECC Option C (target contract) for infrastructure and systems.
T&T director of project delivery Steve Jackson
NEC obligation to act in a ‘spirit of mutual trust and co-operation’ ensured both main
says the success of the NEC-inspired collaboration
was evidenced in how the project team overcame the contractors worked together for the good of the project and collaboratively overcame
project’s many and various challenges. ‘Delivering challenges.
a project of this nature through a historical city NEC contract processes such as early warnings, compensation events and programme
coupled with significant excavation and below-ground
submissions were efficiently managed and help to ensure the project was delivered on time
works was no easy task. We sought to limit impact on
traffic movement by combining the expert knowledge and budget.
of the council as the roads authority with input from
CONTRACTS• BOOKS• TRAINING• USERS’ GROUPS• AWARDS• EVENTS• WEBINARS• PROJECT SUPPORT & CONSULTANCY• CONTENT PARTNERS 3
NEWS
Over 220 delegates attended the annual NEC Asia The morning presentations focused on how
Pacific conference in December 2023 at the Cordis technology and innovative approaches on major NEC
Hotel in Hong Kong. The main theme of the one-day projects have helped to overcome challenges and
event was, ‘Beyond boundaries: embracing change in improve sustainability through collaborative working.
construction through collaboration and innovation’. Afternoon workshops included a review on how the
Following opening remarks by NEC Asia new NEC Engineering and Construction Contact
Pacific Users’ Group chair Ricky Lau, Permanent (ECC) Hong Kong Edition will work in practice, after
Secretary for Development (Works) at the Hong which there was a final panel discussion on the future
Kong government’s Development Bureau, the of collaborative contracting.
keynote speech was given by Helen Sturdy, Head The presentations will be made available in the
of Construction and the NEC-based ProCure23 NEC Community app. ● NEC Asia Pacific Users’ Group chair Ricky Lau
gave the opening address
framework at NHS England.
NEWS
multiparty collaboration, X20 on key performance convert their value objectives into agreed contracts, Public Works Projects and Programmes, version 1.1.
indicators, X17 on low performance damages and including those procured through frameworks. The Cabinet Office, London, UK, https://www.gov.
X29 on climate change performance. result will be delivery of better, safer, faster, greener uk/government/publications/the-construction-
projects and programmes of work.● playbook
Risk management Mosey D (2021) Constructing the Gold Standard − An
Finally, NEC contracts provide an excellent basis References Independent Review of Public Sector Construction
to encourage and support risk management through Constructing Excellence (2023) Constructing the Frameworks, Cabinet Office, https://www.gov.uk/
all stages of any project or service provision, which Gold Standard Verification Scheme webpage, government/publications/an-independent-review-
complements the Gold Standard recommendation https://constructingexcellence.org.uk/ of-public-sector-construction-frameworks
that risk allocation is dealt with clearly and equitably. constructing-the-gold-standard-verification-scheme Welch J (2022) NEC users are vital to building ‘gold
I ask all NEC users to familiarise themselves with HM Government (2022) The Construction Playbook: standard’ construction frameworks, NEC Users’
the 24 recommendations and seek the opportunity to Government Guidance on Sourcing and Contracting Group Newsletter 117 (March 2022): 1.
4 NEC NEWSLETTER• No.129• JANUARY 2024 TELEPHONE: +44 20 7665 2446 EMAIL: [email protected] WEB: neccontract.com
NEC has been used to deliver a new state-of-the- Collaboration and early warnings
art major trauma hospital in Manchester, UK. Barry Cleminson, director of DAY Project
Client Northern Care Alliance NHS Foundation Management, says the NEC requirement for
Trust procured the new Greater Manchester Major
the parties to act in a ‘spirit of mutual trust and
Trauma Hospital through the NEC-based ProCure
co-operation’ was fully embraced by the project team.
22 framework under an NEC3 Engineering and
‘The NEC contract ensured collaborative working
Construction Contract (ECC) Option C (target
throughout the project. This included the need to
contract with activity schedule).
communicate clearly any issues regarding cost and
The £48 million building work was let in November
programme via early warnings and/or notification of
2020 to NEC Users’ Group gold member BAM
Construction, a principal supply chain partner on the compensation events’.
ProCure 22 framework, which is run by the NHS for He says the NEC early warning system worked Main entrance of the new BREEAM ‘excellent’
the NHS. DAY Project Management was the NEC particularly well on the project. ‘It provided a clear rated hospital
project manager with architect DAY Architectural, picture to the project team of all foreseeable issues
structural engineer Mott MacDonald, services and how best to action them. Early warnings with a
engineers DSSR and BAM Se, fire consultant OFR notable impact warranted their own risk-reduction BENEFITS OF USING NEC
and ProCure 22 supervisor Ross Quality. meeting to work out how best to mitigate the risk to
the project, and these were undertaken with the entire NEC requirement on the parties to
The contract involved designing and constructing
an eight-storey, 10,000 m2 reinforced concrete, rain- project team. Any changes to the works information act in a ‘spirit of mutual trust and
screen-clad building on piled foundations in a severely were then quickly and fairly agreed with the contractor co-operation’ helped to encourage
constrained site within the grounds of Salford Royal through the NEC compensation event process.’ collaborative working throughout the
Hospital. Its primary purpose is to provide urgent Cleminson says communication was also assured project.
treatment for people who have suffered major trauma, through use of the Sypro contract management
such as from a serious traffic accident or fall. system a wide range of regular meetings. ‘These NEC early warning process meant that
The BREEAM ‘excellent’ building has a roof- included monthly progress meetings, fortnightly issues were identified and mitigated
mounted helicopter landing pad which provides direct design team meetings, weekly site walkovers, and through risk-reduction meetings.
lift access to five emergency operating theatres, 12 monthly commercial and risk reviews. The NEC
NEC compensation events process
emergency resuscitation bays, seven inpatient beds and project manager also held quick “coffee catch ups”
a suite of MRI, CT and X-ray scanners with a view two to three times a week with project team members ensured that changes to the works
to reducing time to treatment. Work started on site in to discuss any issues, concerns or suggestions for information were quickly and fairly
February 2021 and the hospital was handed over in improving the programme or quality before rolling agreed with the contractor.
August 2023. these out to the wider project team.’ ●
CONTRACTS• BOOKS• TRAINING• USERS’ GROUPS• AWARDS• EVENTS• WEBINARS• PROJECT SUPPORT & CONSULTANCY• CONTENT PARTNERS 5
NEC has been used successfully for the first of a CEDD ensured that high safety standards were The project team concludes that the close
series of contracts to improve public piers in Hong maintained throughout the construction work. ECC partnership between CEDD and the contractor,
Kong. The Civil Engineering and Development secondary option X20 on key performance indicators inspired by NEC, ensured the project was completed
Department of the Government of Hong Kong was used to incentivise the contractor to meet on time, within budget and with zero accidents. They
Special Administrative Region let the reconstruction CEDD’s safety objectives through a key performance say successful completion of the reconstruction of
of Pak Kok pier on Lamma Island to Yee Hop indicator for the project’s ‘Pay for Safety Performance Pak Kok pier on Lamma Island was a testament to the
Engineering Company Limited under a HK$56.59 Merit Scheme’. Through joint efforts of CEDD power of mutual trust and collaboration. ●
million (£5.7 million) NEC3 Engineering and and the contractor, a record of zero accidents was
Construction Contract (ECC) Option B (priced achieved during construction.
contract with bill of quantities). The work started in To minimise the impact of the Covid-19 pandemic
April 2020 and was completed on time and budget in on the contractor’s cash flow, secondary option X14
October 2022. on advanced payment to the contractor was also
Pak Kok pier was the first project completed under used. This enabled the contractor to request advance
the government’s pier improvement programme. payment from the employer, which was repaid in
It is a stop on the passenger ferry service between instalments. It further demonstrated the mutual trust
Aberdeen on Hong Kong Island and Yung Shue Wan relationship between the employer and the contractor
on Lamma Island, used by both locals and tourists. under NEC.
ECC Option X20 was used to incentivise the
The old pier, which was first built by villagers and At the outset of the project, a common office contractor to meet the client’s safety objectives
then reconstructed in the 1970s and 1990s, is a small was established in which CEDD and contractor’s
reinforced concrete structure with a single short set staff were seated next door to each other to facilitate
of landing steps that required ferries to berth head-on. effective communication. Working in the same space BENEFITS OF USING NEC
The new much larger pier extends sideways and allowed the project manager’s team and the contractor
outwards from the old pier and provides longer to collaborate more easily, share ideas, brainstorm NEC requirement to act in a ‘spirit of
landing steps on each side, allowing ferries to berth solutions and work together to overcome any mutual trust and co-operation’ ensured
side-on. A fixed ramp on the western berth enables challenges that arose.
a close collaboration and partnership
wheelchair users or passengers with shopping carts
to access the pier step-free. Wave-reduction panels Innovation and risk between all parties.
along the pier also help to improve the stability of Innovative engineering solutions, such as the ECC option X20 incentivised the
berthing vessels, improving passenger safety. Precast precast concrete pier structures, were extensively contractor to achieve a key performance
concrete elements were used extensively for the new used to minimise the impact of tides on work
pier structure, which is topped by a new steel, timber indicator on safety, which helped to
progress, enhance worker safety and ensure quality.
and glass roof with solar panels. The contract also achieve zero accidents.
Comprehensive planning of the construction
included provision of new lighting, seating, handrails, method and sequence was crucial. Weekly design ECC option X14 helped to ease
a drinking fountain, wi-fi hub, USB charging points meetings with the contractor were held to review the the contractor’s cashflow through
and electronic display panels. construction method and progress of precast element advance payments during the Covid-19
construction, share updates on any changes in design
Collaboration and partnership or scope, and resolve any issues or concerns that arose pandemic.
The NEC requirement on the parties to act in in a timely manner. NEC early warning processes led to
a ‘spirit of mutual trust and co-operation’ was a CEDD and the contractor prioritised early regular risk reduction meetings and
key to the project’s success. This requirement was identification of risks. In line with NEC early warning
maintenance of a risk register, helping
fully realised through the close collaboration and processes, regular risk reduction meetings were held
partnership between CEDD – which was acting as the and a risk register was maintained to anticipate and to keep the contract on programme and
employer, project manager and supervisor – and the prepare for risks by developing appropriate mitigation budget.
contractor. strategies.
6 NEC NEWSLETTER• No.129• JANUARY 2024 TELEPHONE: +44 20 7665 2446 EMAIL: [email protected] WEB: neccontract.com
NEC Users’ Group silver member the Environment sheet piles, repairing concrete capping beams and gave the client financial transparency.’
Agency has used NEC contracts to procure an award- constructing new set-back (retired line) flood walls. He continues, ‘PSC option E (cost reimbursable
winning five-year flood defence project in Great The contractor undertook both quayside and maritime contract) was used for the consultancy appointments.
Yarmouth on the east coast of England. activities using a wide variety of equipment, including This allowed each party to assess the time requirement
The Norfolk seaside town has a history of flooding multiple crawler cranes, one mounted on a jack-up on a rolling basis as the project dictated. While
caused by North Sea tidal surges overtopping the barge, and innovative limpet dam technology for this put most risk on the client, the defined cost
banks of the Rivers Yare and Bure, most recently underwater inspections and repairs. forecasting requirement gave the client sufficient
in December 2013. The project, known as Great Despite Covid-19 restrictions during the middle visibility and control to challenge forecast time when
Yarmouth Flood Defences Epoch 2, involved local part of the project, it remained on time and within necessary.’
improvements to 4 km of the town’s 10 km of steel- budget for completion in April 2023. The project
sheet-piled and concrete flood defences. These reduce won the Environment and Sustainability Initiative
the risk of tidal flooding to around 4,500 homes, prize in the 2021 British Construction Industry
Collaborative approach
business and critical infrastructure but have become Awards (BCIA), where a 65% reduction against the Walker says the NEC requirement for parties to act
badly corroded in places. carbon baseline demonstrated a saving of over 5,500 in a, ‘spirit of mutual trust and co-operation,’ helped
Following a phase of early contractor involvement, tCO2e. The project team was also shortlisted for the to ensure a highly collaborative approach from the
the Environment Agency awarded the £30 million Temporary Works Initiative award in the 2022 BCIA outset. ‘From the early contractor involvement phase
design-and-construction contract in February 2019 to and was voted runner-up in the 2022 NEC Martin through the highly uncertain times of the Covid-19
its water and environment management framework Barnes Contractor of the Year Award. lockdowns and on to completion, the project team
contractor JBA Bentley under an NEC3 Engineering followed the core NEC principles of “mutual trust
and Construction Contract (ECC) Option C (target and co-operation”.’
contract with activity schedule). NEC project manager Appropriate risk allocation He says his mantra as project manager was,
Turner & Townsend and NEC supervisor Jacobs were NEC project manager Guy Walker says, ‘The ‘contract management, not contract administration’.
both appointed under an NEC3 Professional Services Environment Agency has used NEC contracts ‘To this end we set up structured monthly meetings
Contract (PSC). for over a decade. As such the client has a strong above and beyond NEC’s administrative requirements.
The work involved enhancing, refurbishing or understanding of how to use the various NEC The project team met for the required NEC early
replacing quay walls at 40 locations to ensure they options to provide the most appropriate allocation of warning notification reviews and defined cost
would provide 1-in-200-year (0.5% annual exceedance risk. In this case ECC Option C was selected for the forecasts, but we also held design, compensation event
probability) flood protection over a 30−50 years main works contract as it enabled the parties to share and monthly progress meetings, where the accepted
design life. Solutions included raising existing wall risks and commercial success, encouraged both to programme review was a key agenda item.’
heights, installing cathodic protection, plating existing drive efficiencies during design and construction, and Walker says a key learning from a previous
project was to make the design development and
review process work for everyone. ‘The design was
split into 21 geographical work packages, allowing
BENEFITS OF USING NEC the contractor’s design team to focus on discrete
NEC requirement on the parties to act in a, ‘sprit of mutual trust and co-operation,’ helped deliverables. The works information was written
to ensure a fully collaborative approach within the project team. to afford 21 or 28 days for design acceptance, thus
stepping away from the two weeks period for reply,
NEC flexibility enabled the client to choose a risk-sharing ECC target contract for the main but providing sensible time for a thorough review.
design-and-build works and cost-reimbursable PSC contracts for its consultancy team. The works information also introduced the concept
of “accepted with comments”, which allowed the
NEC contract mechanisms of early warnings, defined cost forecasts and programme reviews contractor to continue within certain parameters.’
helped to ensure the complex and challenging works programme was completed ontime He says the contractor led all design workshops
and budget. and ad-hoc sessions and was a frequent and active
problem solver in advance. ‘Despite much of the
Continued on page 7 >>
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PRACTICE
Conclusions Resolution of disputes in short durations, such collaborate through in-built core and optional
Fortunately, acting in accordance with the NEC4 as via a dispute avoidance board. contractual mechanisms. However, the behaviour
ECC contract (as required by clause 10.1) should Maintaining an accepted programme that allows of the people involved is also key to generating this
naturally lead to the generation of ‘mutual trust planning, timely decision making, reliable spirit: they must communicate openly, understand
and co-operation’ through the contract’s many communication to external stakeholders and each other’s objectives, comply with commitments
collaborative mechanisms. Examples of these include measurement of impacts due to compensation they make and show leadership. ●
the following. events.
Progressive close-out of defined cost (clause
Project manager making decisions regarding 50.9), avoiding surprises at the end of a project. References
certificates and compensation events in an Limited and clear reasons for the project Davis T and Cooke H (2022) What ‘trust’ really
impartial manner from the client. manager not accepting the contractor’s means in NEC and how parties can achieve it,
Early warnings to notify risks opportunely and deliverables. NEC Users Group Newsletter 120 (September 2022):
deal with them together. 10.
Formal communications (such as instructions) Summary Mante J (2023) Exploring the essence and extent of
in writing, avoiding ambiguity and uncertainty. ‘mutual trust and co-operation’, NEC Newsletter
Resolution of changes in short durations, In summary, NEC is a radically different way
127 (September 2023): 10.
reducing the uncertainty of both parties. of contracting where the parties are required to
PRACTICE
as a number of weeks or months. maximum service period.’ It is noted that this clause can
KEY POINTS Where a client is seeking to award a contract only be applied where there is agreement between
for services, the initial term of the contract is an the parties, which should be evidenced by formal
NEC4 service contracts usually specify a important consideration and may be determined by communication.
fixed service period. several factors. These include the type and range of Both the period for extension and maximum
services to be provided, cost of tendering, transfer service period are identified terms and require
Option X23 allows for the service of resources, level of associated risk and role of the information to be completed in the contract data
period for certain forms of contracts to service provider. under the entry for option X23. Note that the
be extended. The contract duration should provide sufficient maximum service period should be a sufficient period
time to achieve continuous improvement, leading of time to account for the total duration of the initial
It is important to define what services
to a value-for-money outcome for both parties. An service period and all possible extensions to this.
are carried out during the extended increased duration is commonly required to achieve The second part of X23.1 states: ‘The Client
service period along with any a sensible return for certain contracts, particularly notifies the Contractor and the Service Manager of each
requirements as to how the services are where the initial investment costs are high or there agreed period for extension before its notice date.’ Each
undertaken. is a transitional period for the transfer of resources. period for extension has a corresponding notice date,
However, if the contract term is too long, then one which is the latest date by which a notice may be given
or both parties may end up being bound to a contract to apply a period for extension. This date should
A common understanding among NEC users is that that no longer aligns with their planned expectations. provide a sufficient period of time for all associated
compensation events assess the effects of both time Service contracts can include mechanisms to required actions to be completed to facilitate a timely
and money. Although this principle applies to many regulate the contract duration, including termination notice to be given. As a reminder, a notice should
NEC forms, it is not generally the case with the for convenience, contract extension as a right, contract also comply with clause 13 in that it is communicated
following NEC4 service contracts: extension as a performance reward and a contract separately.
term services: Term Service Contract (TSC), break clause. Note that for the TSS form, the contractor was
Term Service Short Contract (TSSC) and Term previously required to notify itself, which appeared to
Service Subcontract (TSS) be a drafting anomaly, although this requirement was
facilities management: Facilities Management Extending the service period deleted with the October 2020 NEC amendments.
Contract (FMC), Facilities Management Short Option X23 is an optional contract procedure for The third part of X23.1 states: ‘Each period for
Contract (FMSC), Facilities Management extending the service period in an NEC4 TSC, TSS, extension is agreed and applied separately and in the
Subcontract (FMS) and Facilities Management FMC, FMS and DBOC. For ease of reference, option order set out in the Contract Data.’ This effectively
Short Subcontract (FMSS). X23 within the TSC is referred to below, although the creates an order of precedence which requires each
Design Build and Operate Contract (DBOC) options within the other contract forms are the same period for extension to be addressed sequentially.
except for the different parties and named roles. It is possible to combine two or more periods for
For all these contracts, quotations for a The first part of clause X23.1 states: ‘The Client extension, although notice must be given by the notice
compensation event comprise proposed changes may, with the agreement of the Contractor, extend date that relates to the earliest period.
to the prices, and to the performance table for the the Service Period by a period for extension up to the Continued on page 8 >>
facilities management and DBOC forms.
A compensation event is only assessed for time in
relation to task completion (term service contracts),
project completion (FMC and FMS) or works
completion (DBOC). These time assessments relate
‘Where a client is seeking to award
to particular work that has a corresponding date for a contract for services, the initial term
completion.
of the contract is an important consideration
Service period
The NEC4 term services, facilities management
and may be determined by several factors. These
and DBOC contracts are essentially designed to
manage a facility or asset. They are different to other
include the type and range of services to be
NEC forms, not least because the time required to
provide the service is stated in contract data as the
provided, cost of tendering, transfer of resources,
‘Service Period’ and is a set duration, usually identified level of associated risk and role of the service provider.’
CONTRACTS• BOOKS• TRAINING• USERS’ GROUPS• AWARDS• EVENTS• WEBINARS• PROJECT SUPPORT & CONSULTANCY• CONTENT PARTNERS 9
Criteria for extension performance included within the performance table subcontracts should carefully consider what criteria
Clause X23.2 states: ‘If there are criteria for (FMC, FMS and DBOC). may be required for extending the service period
extension, the Service Period is not extended unless The criteria for extension could operate as a and how this is presented in the contract data. They
those criteria for extension are met on or before the performance reward mechanism. It may also be should seek agreement at an early stage to ensure that
notice date for the relevant period for extension.’ This is desirable to extend the service period for other any associated governance approvals are obtained in
an optional provision, with criteria for extension reasons, for example to complete certain services time.
being an identified term that requires information to where the occurrence of compensation events has Users should detail within the contract scope what
be detailed in the contract data under the entry for created inefficiencies with the service delivery. The services are to be undertaken during the extended
option X23. criteria for extension, where selected, should operate service period and what corresponding conditions or
It is important that any stated criteria for extension as an incentive although without applying unintended requirements may apply to the delivery of these. They
can be objectively assessed to avoid any possible limitations. should also consider how the contract procedures will
ambiguity. These may also be linked to specified operate during an extended service period, including
key performance indicators, either in conjunction Recommendations the assessment of the price for service provided to
with option X20 (TSC and TSS) or stated targets for Users of the TSC, FMC, DBOC and associated date. ●
PRACTICE
teams, nature of the work, expectation on charging, in time. This can be complex, but if pre-agreed rates cost component. This keeps sampling simple and
ratio of full-time workers to contract staff, and how are used, analysis is much easier as time-charge data is manageable. Remember, sampling must be relevant to
the account has progressed. that bit simpler to handle. the wider population, so it is important not to focus
Staff costs typically start early so expect a The other issue with staff data is that there is often on just a few people at a certain grade or those that
conversation with the client cost manager on a lot of it, perhaps best described as high volume and are a significant cost in one year.
cumulative staff costs, headcount, full-time low value when viewed at transaction level. However, Request the information required from the
employees and progress against the programme. once the data is sufficiently cleansed, analysis can contractor or consultant and mutually agree a data-
Check if the account has been heavily reviewed to quickly be undertaken. Ensure it is relevant to the protection-compliant review process. If things appear
date or if costs have been disallowed, and what risks rules of the contract and the project environment to wrong, always try to understand why and establish
or concerns emerge from these conversations. reveal relevant mischarging risks. the root cause of the issue, such as a control problem
It is also likely that the contract explains the cost or an isolated error. Check if the contractor’s or
management environment relating to staff, whether Design tests consultant’s responses hang together and whether it
this be requirements for organisation charts, resource A thorough understanding of the environment, is necessary to widen the sampling to understand the
plans, monthly budget versus actual analysis, and plus good data analysis should help shape where costs problem better.
forecasting reports. Again, understand what these key may be mischarged against the identified rules. It is
documents indicate. also important to consider or link all the rules back to Write report
specific tests. This should identify people or trends of All examinations should follow a robust and
Visualise data interest for further inspection. formal recording and reporting process. Make it clear
Intelligent data analysis and visualisation are key in the report what items have been in scope and
tools to understand how and where money has been Evaluate records what conclusions have been drawn. These should
spent (see examples in Figure 1). People data can be Beyond test design, a pragmatic sampling be evidence-based and not poorly thought-through
heavily protected by data protection rules, making strategy is also needed for risk-based and other core extrapolations. For internal purposes, make sure
analysis difficult. When contracts need proving back transactions to give the assurance coverage required. there is an audit trail of the work completed and
to actual cost, staff costs are usually anonymised, For pre-agreed rates, test individual people. For assurances obtained so they can be accessed again in
journaled or separately actualised at routine points actual staff costs, consider looking at auditing by future.●
LEGAL
FAQs
PRACTICE
All articles in this newsletter are the opinions of the authors and do not necessarily reflect the views of the NEC. Only NEC’s wholly owned products and services are
endorsed by NEC, so users need to satisfy themselves that any other products and services referred to are suitable for their needs. For ease of reading, all NEC contract
terms are set in lower-case, non-italic type and their meanings (unless stated otherwise) are intended to be as defined and/or identified in the relevant NEC contract.
Constructive contributions to the newsletter are always welcomed and should be emailed to the editor Simon Fullalove at [email protected]. Current and past issues
of the newsletter are also available in the MyNEC area of the NEC website at neccontract.com. All other enquires should be made to Lucy O’Connor, NEC marketing
manager, NEC, 1 Great George Street, London, SW1P 3AA, telephone +44 20 7665 2305, email [email protected].