KNP / IMS/REG / FOO1
TRAINER : ALLAN KAMBUNI
CLASS : BT M24
LEVEL : L6
DEPARTMENT : APPLIED SCIENCE
COURSE :
SUBJECT : COMMUNICATION SKILLS
COURSE SCHEDULE :
TERM :1
EMAIL ADDRESS :
PHONE : 0723601600
COURSE OUTLINE
Learning outcomes (To be drawn from the OS)
At the end of the course unit the trainee should be able to:
a) Meet the communication needs of clients and colleagues
b) Develop effective communication strategies
c) Establish and maintain communication pathways
d) Promote the use of effective communication strategies
e) Represent the organization
ASSESSMENT
(As per the Curriculum Requirement)
COURSE REQUIREMENTS
Students are expected to attend all classes, arrive on time, and be prepared by completing all of
the assigned readings prior to class. Students are strongly encouraged to participate in class
discussions. Course, participation is valued more for its quality than for its quantity. Listening
attentively and respectfully to the questions and comments of other students is a role to be played
by all.
WEEK TOPIC CONTENT REMARKS
1 OPENING AND REGISTRATION
• Definition of terms and
concepts used in communication
• Explain the purpose of
communication
• Identify the essentials to
effective communication
2 INTRODUCTION
• Use terms and concepts in
communication effectively
• Apply essentials of
communication on a given situation
3 COMMUNICATION
PROCESS
• Explain channels of
communication in an organization
• Describe advantages and
disadvantages of each channel of
communication
• Describe the stages in the
communication process
4 • Explain the various
types of communication
• Explain the use of the
CLASSIFICATION OF various types of
COMMUNICATION
communication
• Explain the various forms of
communication
• Discuss the advantages and
disadvantages of each form of
FORMS OF communication
COMMUNICATION
6 CONTINUOUS ASSESMENT TESTS
a) Explain the meaning of
CHANNELS OF communication
COMMUNICATION b) Discuss the advantages and
7
disadvantages of each of the channels
of communication
9
END TERM EXAMINATIONS
Reference materials
1 Business English and Report Writing by N. A. Saleemi
2 Communication: The Most Important Management Tool
3 Internet Sources
4 Secondary school English text books
Approved by HOD
Stamp
