UNIT 7: DIGITAL

7C – Listening
KET 5 – 6/6/2024
 LISTENING:
Listening to instruction
I can understand instructions.
 VOCABULARY
• install (v) /ɪnˈstɔːl/ : to put a new program onto a computer
• uninstall (v) /ˌʌnɪnˈstɔːl/ : to remove a program from the computer
• remove (v) /rɪˈmuːv/ : to take something away from a place
• power source /ˈpaʊər : a source of power
sɔrs/
• network (n) /ˈnetwɜːrk/ : a number of computers and other devices
that are connected together so that
equipment and information can be shared
• recycle bin (n) /riˈsaɪkəl : computer program where you store
bɪn/ files/folders that you want to delete before
deleting them permanently
 VOCABULARY
• document (n) : a computer file containing text that has a name
/ˈdɑːkjumənt/ that identifies it
• cable (n) /ˈkeɪbl/ : a set of wires, covered in plastic or rubber, that
carries electricity, phone signals, etc
• packaging (n) : the process of wrapping goods
/ˈpækɪdʒɪŋ/
• wireless (n) : system of sending electronic information, like
/ˈwaɪərləs/ internet without using wires for receiving
equipment
 Sequencing words
• first of all: before doing anything else; at the beginning
• secondly: used to introduce the second of a list of points you want
to make in a speech or piece of writing
• next: after something else; then; afterwards
• after that: thenceforth, consequently, following
• finally: used to introduce the last in a list of things
• now: (at) the present time / used to get somebody’s attention
before changing the subject or asking them to do something
• then: used to introduce the next item in a series of actions, events,
instructions
• to start off with: to begin something
Task 1. Look at these problems and answer the questions.
• Which of these problems have you
a. You've forgotten your password.
experienced while using a computer?
• Can you think of any others?
b. The Wi-Fi connection is very slow.
• Which problem is the most annoying,

c. You can't access the internet. in your opinion?

d. The computer is running very slowly.

e. The computer crashes and you lost your

work.
Task 2. Complete the instructions for setting up a printer.
Underline the correct verbs.
 LISTENING STRATEGY
When you are listening to a set of instructions, it
can help if you can first identify the steps. You can
do this by identifying sequencing words (e.g. first
of all, secondly, then, etc.). This will make it easier
to understand the detail when you listen again.
Task 3. Listen to the instructions. Number the pictures (A-H)
in the correct order.

3 4 1 7

2 5 8 6
Task 4. Listen again. Which sequencing words did you hear that
marked the start of each new stage?
Sequencing words: after that, finally, first of all, next, now, secondly,
then, thirdly, to start off with.

1. first of all
2. secondly
3. thirdly
4. then
5. next
6. after that
7. finally
 Transcript
First of all, take your new computer out of the box and remove all the paper
and plastic packaging. Secondly, before you plug in the computer, read the
installation instructions and safety information. Thirdly, use the power cable
to connect the computer to a power source. Then, press the power buttons
on the wireless keyboard and mouse. Wait until the lights on the keyboard
and mouse stop flashing. Next, turn on the computer by pressing the power
button. After that, connect your computer to your wireless network and
follow the on-screen instructions
to set up your new computer, for example language selection or password
creation. Finally, run the software update so that you have the newest
versions of all the software on your computer.
Task 5. Listen to three conversations with a computer Help Desk.
In each conversation, how many steps are there in the
instructions: 3, 4 or 5?
• Conversation 1: There are 5 steps (1 check the cable; 2 go to ‘settings’; 3
click on network; 4 choose the network; 5 enter your password)
• Conversation 2: There are 4 steps (1 double click on the recycle bin; 2 find
documents; 3 drag the files onto the desktop; 4 drag the documents into
the folder)
• Conversation 3: There are 3 steps (1 take out the memory stick; 2 plug it
into a different USB port; 3 plug in a different stick and see if the computer
recognises it)
Task 6. Listen again and underline the correct words.
Conversation 1
1. The woman asks the man to check the power source / cable behind
the computer.
2. At first the man forgets his password / office network.

Conversation 2
3. The woman finds the missing files in the recycle bin / on the desktop.
4. The man tells the woman to drag the documents / recycle bin into
the folder.

Conversation 3
5. Ben can't use his memory stick / computer.
6. Sally words in room 230 / 204.
1. Help Desk: Hello, Help Desk. 2. Help Desk: Good morning. IT Help Desk. 3. Help Desk: Good afternoon. Sally speaking.
Man: Oh, hi. I’ve got a problem with Woman: Oh, good morning. I wonder if How can I help?
my computer. I can’t get online.
Help Desk: OK. First of all, check the
Transcript
you can help me. I can’t find some
important documents. They were in a
Man: Oh, hi, Sally. Ben here. I’ve got a problem with
a memory stick. When I plug it into the computer, I
cable at the back of the computer. Is it folder on my desktop. I think I accidentally can’t see it. The computer doesn’t recognise it.
connected? deleted them. Can I get them back, do you Help Desk: OK. Is the memory stick in the
Man: Yes, it is. think? computer?
Help Desk: Now go to ‘Settings’. Help Desk: Have you emptied the Recycle Man: Yes, it is.
Man: OK, ‘Settings’. OK, I’m there. bin? Help Desk: First, take out the memory stick.
Help Desk: Then click on ‘Network’. Woman: The recycle bin? No. The Man: OK.
Man: Click on ‘Network’. OK! documents aren’t in the recycle bin. I’m Help Desk: Then plug it in to a different USB port.
Help Desk: Next, choose the network talking about documents on my computer. Man: No, I still can’t see it on the screen.
you want to join. Help Desk: Yes, I realise that. I’m talking Help Desk: Have you got another memory stick
Man: OK. I’m choosing ‘Office about the Recycle bin on your computer. there?
network’. It’s usually in the bottom right corner of Man: No, but I can borrow one. Anna, can I borrow
Help Desk: Finally, enter your the screen. Can you see it? your memory stick for a moment?
password. Woman: Oh, yes! Sorry! There it is. Woman: Sure.
Man: I can’t remember what it is ... Help Desk: So, first of all, double-click on Help Desk: Plug that in. See if the computer
Oh, yes, I remember! It’s ‘password’. P, it. Then find the documents you are recognises it.
A, S, S, W, O, R, D. looking for. Man: Uh, yes, it does. I can see it.
Help Desk: That isn’t a very safe Woman: Yes, I can see them. Help Desk: Right. Your memory stick isn’t working
password. Help Desk: Drag them onto the desktop. for some reason. You can bring it to the Help Desk
Man: But it’s easy to remember! ... Oh, Finally, drag the documents back into the office and I can have a look at it, if you like.
it’s working now. I’m back online. folder. Man: Thanks. You’re in room 204, aren’t you? Is
Thanks for your help. Woman: Oh, great. Thank you very much. I 10.30 OK?
Help Desk: You’re welcome. Glad I was really worried. It took me hours to Help Desk: Yes. Fine.
could help. write those documents! Man: Great. See you then.
 I forgot my password. I had
Task 7. Talk about the to make a new one.
problems of your
computer. What is it? How
did you solve them?
I couldn’t connect to the
internet…
HOMEWORK
9C – Workbook
Listening WS
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