Free ICT Courses for Global Learners
Free ICT Courses for Global Learners
This course aims to provide an overview of the global e-waste challenge, including e-waste statistics
and legislation based on the latest data from the Global E-waste Monitor and the Global E-waste
Statistics Partnership. The course will take approximately 12 hours to complete, and participants will
receive a badge certifying successful completion if the course was passed at 70% or higher.
The course is a bite-sized version of the Circular and Sustainable Public Procurement for ICTs. It
sets out the systems and process requirements for ICT procurement in a way that supports the
transition to circular and sustainable system solutions.
Reliable, secure data-hosting solutions are becoming increasingly important to support everyday
functions across societies. Although data infrastructure such as data centers and cloud solutions are
essential for storing and processing data, they are highly energy intensive and consume refrigerants
and often large amounts of water for cooling. As such, they leave a large environmental footprint and
contribute to greenhouse gas (GHG) emissions. Climate change also affects data centers.
This course aims to raise awareness of what Mobile Phone Data is and to showcase how it can be
applied at a National Statistical Organisation (NSO). Information will be shared on how to obtain
Mobile Phone Data, plus the opportunities and challenges it presents for incorporating its use at the
NSO. The course has been developed by the Task Team on Mobile Phone Data of the UN
Committee of Experts on Big Data and Data Science for Official Statistics (UN-CEBD).
This course will provide an insight into ITU's structure and will teach test-takers about the ITU-T's
standardization process and provide guidance on the application of ITU-T working methods and
procedures.
This self-paced course is primarily based on the ITU/World Bank digital regulation handbook and
platform with a focus on the following aspects: regulatory governance and evidence-based decision-
making, competition and economics, consumer affairs, access for all and spectrum management.
The scope of this course is limited to the introduction of key aspects of digital regulation to enhance
knowledge of participants on the issues at stake and doesn't provide for an in-depth analysis of each
regulatory aspects of digital regulation.
7. Practical disaster response: how to develop table top simulation exercises (TTX)
This course is aimed at providing guidance for developing table top simulation exercises which will
help to test if NETPs and other national strategies for disaster preparedness and response are ready
to be used when disasters strike.
This self-paced course aims to support national stakeholders in developing national Waste Electrical
and Electronic Equipment (WEEE) policy and regulation. In addition to an introduction and overview,
the course consists of the following four modules: 1) Waste Electrical and Electronic Equipment
(WEEE), 2) Extended Producer Responsibility (EPR), 3) Financial Management, and 4) Government
Stakeholder Groups and Interests.
9. Deep dive into the Extended Producer Responsibility (EPR) principle for e-waste
management
A follow-up to the introduction to e-waste policy, this course is a key resource for understanding
EPR's foundation and requirements, aimed at assisting in the production of e-waste policy and
regulation.
This course aims to improve skills in designing and developing online courses, consisting of 5
modules, including practical tasks and access to multimedia resources for converting face-to-face
content into online courses.
11. Measuring digital development: ICT access and use by households and individuals
The training aims to strengthen the capacity of countries to produce ICT indicators and statistics
according to international standards and methodologies. It is intended to assist national statistical
offices in collecting and compiling ICT statistics on the access and use to ICTs by households and
individuals, by providing guidance on the collection, processing, evaluation and dissemination of ICT
household statistics.
12. Introduction to service quality regulation
In the telecommunications industry, price is no longer the sole factor in purchasing decisions. Service
quality plays a key role to all stakeholders and, particularly, in achieving consumer satisfaction. The
measurement of Quality of Service (QoS) and Quality of Experience (QoE) is, however, becoming
increasingly complex to obtain as quality can be compromised by various factors along the value
chain such as with the network infrastructure, the devices and/or applications a consumer is using
and other factors influencing a consumer's experience.
Broadband mapping combined with modern Geographic Information Systems (GIS) and its practical
knowledge supports efficient identification of connectivity gaps, network planning to extend access to
most critical places, and support to decision making based on evidence-based models. This training
offers an introductory path to anyone interested in embarking on the exciting broadband mapping
journey. Consisting of 5 modules, from the beginning GIS, data and demonstration of open source
practical tools.
A practical guide for universal access and service implementation, this toolkit offers analytical tools,
examples, and templates to assist policy-makers, regulators, and fund administrators in designing,
implementing, and financing digital technology and communication infrastructure programs.
This course is to raise awareness on the importance of the Tampere Convention, how to undertake
the ratification process as well as the implementation at the national level.
This course aims to provide an overview of the global e-waste challenge, including e-waste statistics
and legislation based on the latest data from the Global E-waste Monitor and the Global E-waste
Statistics Partnership. The course will take approximately 1 hour 30 minutes to complete, and
participants will receive a badge certifying successful completion if the course was passed at 70% or
higher.
The training aims to strengthen the capacity of countries to produce ICT indicators and statistics
according to international standards and methodologies. It presents the main groups of
telecommunication/ICT indicators collected and the different questionnaires as well as the definition
and methodologies of the indicators following the ITU Handbook for the collection of administrative
data on telecommunications/ICT. Examples provided address data gaps and challenges faced by
countries and suggests possible solutions.
Wireless technology now drives the development and diversification of information and
communication services for government, industry, and the public. In line with the rapid growth of
many wireless services and applications, efficient management of radio spectrum has become more
and more important for the socio-economic development of a country. The radio spectrum is a scarce
natural resource and foundation for all the new mobile applications, and how efficiently use this
crucial asset could decides the flourishment or languishment of new wireless service industries in a
country.
This course is based on two ITU products: The Last-Mile Connectivity Internet Solutions Guide and
Broadband Connectivity Toolkit. The Last-Mile Connectivity Internet Solutions Guide was developed
to support the design and development of programmes and interventions that address the lack of
Internet infrastructure availability in certain areas and high Internet service prices that make Internet
connectivity unaffordable for local populations.
This course develops the basic concepts of digital transformation aimed at micro and small
businesses focused on digital presence, management of social networks, and electronic commerce.
The course will provide basic recommendations for the digital transformation of companies and
ventures.
This training course empowers start-up and scale-up women entrepreneurs by developing green
digital entrepreneurship knowledge and skills in order to increase their economic empowerment. The
course is designed to guide participants through the concepts and benefits of green business, green
and circular economy and sus tainability concepts. It also explores digital green concepts, how to
green supply chains and green finance. This course has been made possible with the support of the
Women's Entrepreneurship Accelerator (WEA).
Focusing on protecting civilian aspects of cyberspace, this course covers the overarching principles
and good practices in drafting, developing, and managing a National Cybersecurity Strategy, based
on existing models and frameworks.
The overall goal of this course is to improve the skills of the learners in setting up and using formative
and summative assessment tools in the ITU Academy Moodle platform.
Aimed at parents and guardians, this course covers child online behaviours, threats, and risks,
helping to build open conversations about cyber safety in the family setting.
27. Child Online Protection for educators: social workers, academic and non-academic
staff (introductory)
Tailored for professionals in the education sector, this introductory course on Child Online Protection
addresses online risks and provides guidance on shaping positive digital practices among young
people.
28. ICTs for better ageing and livelihood in the digital landscape
The training course aims to raise awareness of and increase the capacity of ITU members,
stakeholders and policy-makers to address the two global megatrends of population ageing and the
exponential rise in digital technologies. Through its three modules the training provides holistic
information and guidelines to support all stakeholders' efforts to ensure that older persons are
empowered by new technologies and are digitally included.
Every day we see how Information and Communication Technologies (ICTs) impact our lives and
participation in society by the way we work, learn, purchase our goods, listen to the news, or
communicate with one another. Access to information is a fundamental human right. Our world is
digital, and most of the information we receive is through digital platforms, such as websites. For this
reason, web accessibility has never been as crucial as it is today. The accessibility of websites is key
to ensure equal and equitable access for all people to ICTs and their related products and services.
This course engages parents in understanding the nature of children's online engagements, focusing
on reducing risks and safeguarding children online.
31. Child Online Protection for educators: social workers, academic and non-academic
staff (intermediate)
This course is designed to help educators better understand the risks related to Online Child Sexual
Exploitation and Abuse (further - OCSEA), and how the educational environments can be used to
prevent children from harm associated with OCSEA.
32. How to ensure inclusive digital communication during crisis and emergency
situations
This self-paced online course on inclusive digital communication during crises and emergency
situations has been developed in response to the COVID-19 pandemic. This health crisis has
revealed the importance of ensuring that every person can access and utilise digital information
provided through digital platforms, which in these situations could be vital. The world is facing an
unprecedented experience in which Information and Communication Technologies (ICTs) are, in
certain circumstances, almost the only possibility for people to communicate with one another.
Designed for policy-makers, this course focuses on child online behaviours, threats, and risks
associated with cyberspace, aiming to develop national policies and strategies that are holistic,
inclusive, and evidence-based.
Information and communication technologies (ICTs) have become a part of everyone's life as the
primary means for communications, information sharing, transactions, education, and entertainment,
regardless of one's age, gender, or ability. Therefore, it is essential to know how to communicate with
each other in a digitally inclusive way mainstreaming ICT accessibility as the key to achieving a
digitally inclusive world. To achieve inclusive communication, ICT accessibility requirements,
principles and standards should be fully considered and implemented.
35. Inclusive digital transformation for the achievement of the SDGs and the SAMOA
Pathway in SIDS
The past two years have shown that digital transformation is no longer optional. It is a central tool for
public service delivery, citizen engagement, and catalysing new industries and opportunities. Digital
is a key enabler for development in Small Island Developing States, with a crucial role in building
their resilience and economic recovery.
36. Inclusive employment: how to ensure that online job applications and recruitment
systems are accessible to all
One of the many barriers that persons with disabilities face in accessing employment opportunities is
that many career sites and job portals do not contain accessible digital content and have not been
designed and developed with ICT accessibility requirements in mind. Employers committed to
inclusive employment need to be aware of this. Guaranteeing that job portals meet the necessary
accessibility requirements is critical for persons with disabilities to enter and thrive in the labour
market.
The course is Intended for policy-makers, decision-makers, innovators and ecosystem builders who
wish to build thriving entrepreneurial communities that can navigate technological revolutions and
create competitive ICT industries. The course introduces key terminologies, concepts, tools and
steps to assess your country's innovation capacity through practical information. Upon completion of
the course, you will understand: Innovation, digital ecosystems and digital transformation, and their
relationship to national development priorities.
38. Smart for all: beyond smart cities, building inclusive and digitally accessible
environments and communities
This course discusses building inclusive and digitally accessible environments and communities,
underlining the importance of digital inclusivity and accessibility for all people, empowered through
ICTs regardless of gender, age, ability, or context.
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41. Desarrollo de APPs en el marco de la didáctica
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44. 5G Essentials
45. Introduction to technical and soft skills with the African Girls Can Code Initiative
With consideration of the curriculum followed in respective learning institutions, the courses delivered
under the African Girls Can Code Initiative are categorized under two Modules that include Technical
Skills and Soft Skills. This approach aims to build and strengthen the digital skills of the young girls
and enable them to pursue Science, Technology, Engineering and Mathematics (STEM) while
preparing them for future career opportunities in the digital sector.
46. Gender analysis and digital inclusion: how to achieve gender equality in the digital
sector
By completing this course, you will be able to better understand how to achieve gender equality in the
digital sector, and how gender analysis can be used as a tool to contribute towards project, program
and global goals towards gender equality results. Research reveals that despite unprecedented
advances in digital technologies, women worldwide face unique barriers preventing them from fully
benefiting from the digital sector at large. The problem is that the digital sector is an area where
gender analysis has been less widely used than in other sectors, leading to gender inequalities.
Children, or everyone under the age of 18, make up an estimated one in three internet users globally.
The digital world provides children with unprecedented opportunities, while also exposing them to
online risks and harms that require dedicated efforts to understand and address. Governments,
parents and caregivers, educators, civil society, and children and young people themselves all
around the world have a role to play in shaping a safe and positive digital environment for children.
This self-paced training course offers an introductory exploration of strategic foresight tailored to
individuals engaged in fostering digital innovation for sustainable development. With a focus on
bridging the digital divide and addressing global challenges, the course emphasizes the crucial role of
strategic foresight in shaping equitable futures. Through seven modules, participants delve into
essential concepts, tools, and terminology while honing practical skills in futures thinking.
Broadband mapping combined with modern Geographic Information Systems (GIS) and its practical
knowledge supports efficient identification of connectivity gaps, network planning to extend access to
most critical places, and support to decision making based on data-based models. Developed by the
ITU, this training offers an advanced path to continue the introductory course of Broadband Mapping,
provided also in a Self-paced format by the ITU Academy.
50. Wireless infrastructure deployment and governance: accelerating sustainable
connectivity for national development
This online course aims to equip national and local government authorities with the necessary
knowledge and skills to foster a techn ical understanding of the telecommunications sector,
specifically focusing on wireless infrastructure deployment. Through an exploration of regulatory and
fiscal aspects related to permitting approvals and processes, this course provides a holistic overview
of the key principles essential for promoting investment in connectivity and bridging the digital divide.
The ICT infrastructure business planning training course offers regulators, policymakers, and
stakeholders a practical approach for the accurate economic evaluation of broadband infrastructure
installation and deployment plans. The expert guidance offered in this course is based on the ITU ICT
infrastructure business planning toolkit - 5G networks, 2023 and aims at facilitating the development
of credible and coherent business plans adaptable to a wide range of broadband infrastructure
deployment projects.
52. Global satellite regulation essentials: key principles, institutional landscape and the
role of ITU
The course on the Orbit-Spectrum International Regulatory Framework, with a specific focus on ITU's
regulatory procedures, is designed to provide an introduction to the key principles of the regulations
governing satellite projects. Participants will learn about the international legal and regulatory
framework that governs the use and management of radio frequency spectrum and associated orbits.
The course will also delve into ITU's specific regulatory processes, clarifying when and how to
engage with this entity for requesting or registering radio frequencies for satellite projects.
The online IoT course applied in rural areas is a comprehensive program focused on understanding
and implementing Internet of Things solutions in the agricultural context. Participants will be
introduced to the fundamental principles of IoT and explore its potential via data collection, device
connectivity, and sensor application for optimizing agricultural processes.
This course focuses on technical, business and regulatory aspects of 5G mobile networks. It includes
mobile broadband evolution, and LTE-Advanced-Pro as transition of 4G towards 5G mobile networks.
It covers 5G network architecture, which is based on network slicing approach, 5G New Radio (NR)
and 5G Next Generation core with network functions and software based architecture.
En este curso se pretende dar una visión en general de las distintas formas de modelar el canal de
propagación en entornos interiores complejos. Para ello a lo largo del curso se pretende emular
aquellos fenómenos físicos que determinan la propagación de la una señal radio en la banda de
milimétrica (30GHz). La emulación de estos fenómenos físicos se hará por medio de técnicas
deterministas como lo es el trazado de rayos.
This course aims to inform telecommunications policymakers and regulators, particularly those in
emerging and developing markets, about the multifaceted relationship between mobile technologies
and climate change. It also discusses how the mobile industry is reducing its own impacts on climate
change while also enabling climate action in other sectors. Furthermore, it details how policymakers
can facilitate climate action across the mobile ecosystem and beyond.
The SMTP is designed for individuals within ICT and telecommunications sectors who wish to
enhance their knowledge and competence in the area of spectrum management. This includes
engineers and managers working in telecommunications regulatory authorities, ICT service providers
and other ICT stakeholders. Policy makers in ministries and government departments responsible for
ICTs will also benefit from this programme. This module aims to provide participants with a
comprehensive view of some of the most dynamically developing business areas of radi
ocommunications.
The sessions give a non-technical overview of the technologies and infrastructures underpinning the
delivery of telecommunications, broadcasting/audio-visual services and their corresponding
applications and service markets, including telecommunications and next-generation broadband
networks, as well as applications in the broader ecosystem. We review trends and drivers
underpinning the growth of digital communications markets, noting the range of emerging
technologies coming into common use, from agritech to fintech and smart environments.
Cyber threat intelligence is an area of cybersecurity that focuses on the collection and analysis of
information about current and potential attacks that can threaten the safety of an organization or its
assets. It aims to give organisations an in-depth understanding of the threats that pose the greatest
risk to their infrastructure and devise a plan to protect their business.
This course is an advanced-level course in smart city design. It focuses on both theoretical and
practical aspects of specific technologies that are required when developing smart city solutions.
There is a detailed look at the communications infrastructure that forms the backbone of information
and communication technologies (ICTs), which are key factors that determine the effectiveness with
which smart cities can be managed and maintained. There will also be an overview of different
sensors that are commonly considered for smart city implementation.
61. Digital inclusion in the workplace for persons with disabilities
While many individuals with disabilities are technologically savvy, persons with disabilities in general
are faced with a digital gap. This is further compounded by digital gaps along lines of gender and
socio-economic status, amongst others. These digital gaps need to be addressed, if we want to
ensure that persons with disabilities do not miss out on the opportunities provided by the digital
economy.
The course aim is to: - Clarify organizations responsible to set the standards and mechanisms
established by national authorities to enforce mandatory standards. - Help self-monitoring of players
in order to conform to set standards and those of the regulator. - Analyze the available penalties for
contravening the set standards. - Ensure the participants differentiate the different roles undertaken
by various players in the field. - Assess cases for licensing based on pre-established set of
standards.
This comprehensive training program is tailored to provide attendees with practical analyst skills in
Cyber Threat Intelligence (CTI) using MISP - one of the most widely used Threat Intelligence
Platform (TIP) platform in the field. MISP is a powerful open-source threat intelligence platform
organizations can use to store, share and receive information about malware, threats, and
vulnerabilities in a structured way.
Americas Women in Cyber training is a program aimed at empowering women in cyberpolicy and
cyberdiplomacy through enhanced capacity development. Over the course of five days, participants
engage in a series of sessions designed to provide both theoretical knowledge and practical skills in
various aspects of cybersecurity policy and cyberdiplomacy. The agenda includes sessions such as
legal frameworks, normative behavior in cyberspace, as well as a simulation exercises of
international cybersecurity decision-making.
The course covers the role, functions and basic techniques of spectrum monitoring, and purpose and
capabilities of different types of spectrum monitoring equipment.
67. SMTP EM 1.3 - Spectrum management for satellite systems
This module will provide learners with an understanding of the management of radio spectrum related
to satellite communications syst ems.
The training aims to develop a critical understanding of the challenges and critical success factors
that need to be considered in considering the investment to spearhead the development of digital
government. At a high level, the programme comprises three main areas of knowledge sharing and
skills development organised into three major themes. Theme one establishes the contours of digital
transformation by navigating and dissecting the social and economic value induced by the adoption
and proliferation of digital technologies.
69. The role of CSIRTs in the implementation of UN technical norms and confidence-
building measures (CBMs)
The implementation of the UN cyber norms requires adjusting or establishing policies, procedures,
regulations or capabilities or ado pting other measures which support state and national adherence to
the projected conditions of the recommendations for norms. By improving national cybersecurity,
countries will be better able and willing to work with other countries to improve cybersecurity regional
and globally.
The digital transformation in the public sector course is designed to provide a comprehensive
understanding of how digital technologies can revolutionize public service and governance. Through
a mix of theoretical insights, practical examples from global initiatives and hands-on exercises,
learners will explore strategies for implementing digital changes within their organization. This course
aims to equip learners with the skills and knowledge to lead and participate in digital transformation
effectively.
National cyber crisis management course is the introductory two-day, scenario-based, purpose-built
training designed to take attendees to the intermediate level. The course will include both theoretical
and practical components that cover a wide range of topics related to national cyber crisis
management. Students will explore the main concepts of cyber crisis management, understand the
key roles and responsibilities of key stakeholders involved in national cybersecurity crisis
management, including the role CSIRTs.
The CSIRT/SOC Establishment and Modernisation course is training program specifically designed
to help organisations to establish an effective CSIRT/SOC team. The course provides a detailed
guidance on the CSIRT/SOC team mandate and covers all the key elements required for its
successful establishment. Our experienced instructors bring a wealth of knowledge and expertise to
the course, drawing upon real-world cases to share the critical lessons learned.
El curso se enfoca en brindar al participante los lineamientos necesarios para elaborar un Plan y
Programa de Auditoría, que tanga como objetivo el robustecimiento de la ciberseguridad en la
organización. El proceso estructurado y ordenado de auditoría, permitirá que los identificar las
vulnerabilidades tecnológicas que deben ser atendidas con prioridad para mantener un nivel
adecuado de protección de la información crítica del negocio.
Critical Information Infrastructure is defined as those assets systems and functions that are vital to
the nations that their incapacity or destruction would have a devastating impact on the economy,
government capability to function, public health and safety as well as on national defense and
security. This training course focuses on protecting and strengthening the cyber resilience of critical
information infrastructures. The course will also introduce participants to the key terms, policy,
guidance, and preparedness efforts required to safeguard critical information infrastructures.
This course is designed to develop IT professional's knowledge and skills to scope, initiate, deliver
and close a fiber optic project, in time, on budget, and to the highest quality specifications. Some of
the topics to be discussed include tools and techniques for planning, design and implementing.
FTTH, Campus, Backbone and Submarine Systems and other systems. The skill set garnered in this
training will no doubt provide an impetus for a robust and resilient fiber network performance and
higher skills.
This course will help the participants to know about the overall development status and experience of
China's broadband network and universal service development status and experience; the
introduction of different optical fiber broadband access technologies and technical solutions for fiber-
to-the-room; the planning of FTTH network; management and operation of Massive Home Gateways;
troubleshooting of FTTH networks.
El módulo aborda tres elementos cruciales en la gestión del espectro radioeléctrico (RE): la UIT
(Unión Internacional de Telecomunicaciones), la CITEL (Comisión Interamericana de
Telecomunicaciones) y las CRM (Conferencias Regionales de Radiocomunicaciones). Se analiza un
marco de referencia que ofrece una visión global de las radiocomunicaciones y las tendencias en el
uso de las bandas del espectro RE, especialmente en relación con las nuevas tecnologías de banda
ancha.
National cyber crisis management course is the introductory two-day, scenario-based, purpose-built
training designed to take attendees to the intermediate level. The course will include both theoretical
and practical components that cover a wide range of topics related to national cyber crisis
management. Students will explore the main concepts of cyber crisis management, understand the
key roles and responsibilities of key stakeholders involved in national cybersecurity crisis
management, including the role CSIRTs.
The ITU Academy is the International Telecommunication Union leading platform for capacity
development initiatives.
If you would like to inquire more or need assistance with registration, do not hesitate to contact us