Competency Based Curriculum

EMPLOYABILITY SKILLS
(Blended Learning)

For

CRAFTSMAN TRAINING SCHEME (CTS) /

APPRENTICESHIP TRAINING SCHEME (ATS)

Redesigned in 2019

Developed by

Government of India
Ministry Skill Development and Entrepreneurship
Directorate General Training
CENTRAL STAFF TRAINING AND RESEARCH INSTITUTE
EN-81, Sector - V, Salt Lake
Kolkata – 700091

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Members participated for Trade committee meeting to finalize the syllabus of
Employability Skills at NIMI, Chennai
Name & Designation
S No. Organization Remarks
(Shri/Smt)
1. R.P. Dhingra, Director NIMI, Chennai Chairman

2. Sanjay Kumar, Director DGT, New Delhi Member

Member
3. BVS Sesha Chari, Director CSTARI, Kolkata

Dr. T. Jayasudha, Deputy Secretary

4. NIMI, Chennai
Director
Member/
5. Nirmalya Nath, Deputy Director NIMI, Chennai coordinator
6. Sarita Upadhyay Medha Leaning Foundation Member
7. Shivani Sharma Medha Leaning Foundation Member
8. Padma Jayaraman Mahindra Pride Classroom Member
9. Anandhi Arvind, State Head Mahindra Pride Classroom Member
10. Mohammed Faiyaz Mahindra Pride Classroom Member
Deonizia Sampai, Manager, Member
11. TATA STRIVE
Facilitator Development
Sailas Praveenth, Project Member
12. TATA STRIVE
Manager, Programme Execution
Charu Babbar, Specialist – Member
13. TATA STRIVE
Content Design & Development
Ajita Karve, LEAD – Design & Member
14. TATA STRIVE
Incubation
Sarmila Mohapatra, YDM – Member
15. TATA STRIVE
Facilitator
Muthurama Subramanian, Ashok Leyland Limited, Member
16.
Manager Service Training Guindy
KPMG – PMC Team STRIVE Member
17. Ashish Katiyar
PROJECT
18. Dhanya Narayanan, COO Rubicon Skill Development Member
19. Pravir Kumar, CEO Rubicon Skill Development Member
Shalini Mehra, Associate Member
20. Quest Alliance
Director

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 Sushmitha Sridhara, Manager Member
21. Quest Alliance, Bangaluru
Training & Content
22. Ashutosh Tosaria Quest Alliance Member
23. Kotresh H. B Quest Alliance Member
Dr. Sumathi Shivakumar, Member
24. A. M. Jain Collage, Chennai
Asst. Professor of English
25. Ashoke Rarhi, Dy. Director CSTARI Kolkata Member
Member
26. K. Karpagam, Deputy Director DET, Chennai
ITI Saraspur, Ahmedabad, Member
27. Mayank N Parikh, Principal
Gujarat
K. V. Satya Narayana, Trg. Member
28. CSTARI,Kolkata
Officer
29. C. Gopinath, Trg. Officer NSTI Chennai Member
Govt. ITI, Aruppukottai, Tamil Member
30. A. Vairamani
Nadu
GOVT ITI Coonoor, Tamil Member
31. J. Kingsly Peter
Nadu
GOVT ITI Cuddalore, Tamil Member
32. K. Mani Kandan, Trainer
Nadu
GOVT ITI – Ariyalur, Tamil Member
33. P. Selvam, Trainer
Nadu
J. Sajin, Trainer GOVT ITI – Konam, Nagercoil, Member
34.
Tamil Nadu
35. B. R. Srikanth, Trainer GOVT ITI, Trichy, Tamil Nadu Member
36. Dr. Poonam Sinha, Director NEISBUD Expert
Ashwinder Singh Bahal, Director Expert
37. NIOS, New Delhi
(Voc)
Training Academy Division, Expert
38. Rajeev Khurana, Senior Advisor Maruti Suzuki India Limited,
Gurgaon
Leena Deshpande, Associate Expert
39. Vice President (HR) and Head Bharat Forge Ltd., Pune
CSR
Ramkrishna Mission Expert
40. G. Murali, Principal
Vidyalaya, Coimbatore
Jeetamitra Satpathy, Expert
41. ITI, Bhubaneswar
Principal

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 CONTENTS

S No. Topics Page No.

1. Rationale 6

2. General Information 7

3. Allotment of time and marks between topics 8

4. Distribution of Topics between semesters 9

5. Learning Outcome 10

6. Details of Syllabus 11

7. Assessment Criteria 17

8. List of Tools & Equipment 19

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 1. RATIONALE

Employability skills play an important role in one’s career. Professional skills are a
person’s skill set and ability to perform a certain type of activity or task. Employability skills
are a person’s ability to interact effectively with co-workers and customers. Hard skills are
mainly applicable at the work place. Employability skills are applicable both at workplace
and outside the work place. Employability skills complement the hard skills which are
occupational requirement of a job. It also complements many other activities even outside
the work place. Presently employability skills are increasingly sought out by employers in
addition to standard qualification. There are instances of professions where employability
skills proved to be more important, on a long term basis than occupational skills.
Employability skills refer to behavior, communication, IT Skill, work ethics etc. which makes
a person suitable to effectively work in a team. Studies suggest that employability skills are
equally important indication of job performance as hard skills. The competency level of the
worker increases with the Employability skills and takes him to the next level.

Recognizing this importance of soft skills the National Council for Vocational Training
(NCVT) during its 38th Meeting held on 31st May, 2011 recommended introduction of subject
“Employability Skills” replacing “Social Studies” in ITI curricula. Government of India
accepted the above recommendation of the council (NCVT) and introduced the subject
“Employability Skills” in ITI curricula in place of “Social Studies” from the August, 2012
session.

In the STRIVE meeting held on 26th march 2019 through video conferencing for
“Improved Teaching with blended mode of Learning” with CSTARI and NIMI along with DDG
(C&P), chaired by DG/AS, It was directed to revamp the present employability skills of 110
Hrs to 160 Hrs for all the CTS trades. Further for 2 years CTS trades, 80 Hrs of web based
module on “English and Communication Skills” to be developed.

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 2. GENERAL INFORMATION

1. Name of the subject Employability Skills

 CTS - Mandatory for all trades
2. Applicability
 ATS - Mandatory for fresher only

 160 Hrs for all CTS trades

3. Hours of Instruction
 Additional 80 hrs web based module for 2 years trade only.

Summative Assessment for 1st year 160 hrs.

4. Examination Formative Assessment for 2nd year 80 hrs. (Online web
content)
5. Instructor Qualification MBA/ BBA /Graduate in Sociology/ Social Welfare/ Economics/
Graduate/ Diploma from recognized university/ board with Two
years experience and trained in Employability Skills from DGT
institutes.
AND
Must have studied English/ Communication Skills and Basic
Computer at 12th / Diploma level and above.

OR
Existing Social Studies Instructors duly trained in Employability
Skills from DGT institutes.

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 3. ALLOTMENT OF TIME AND MARKS AMONG THE TOPICS

To be
S No. Topics Allotted Hrs. Marks Allotted
covered in
1. Behavioral Skills 10 Hrs. Nil
2. English Literacy 30 hrs. 10
3. Communication skill 20 hrs. 08
4. IT Literacy 20 hrs. 08
5. Entrepreneurship skills 20 hrs 06
6. Maintaining Efficiency at 10 hrs. 03
Workplace
7. Occupational safety, health, 10 hrs. 03 1st year
and Environment Education
8. Essential Skills for Success 10 hrs. 03
9. Labour Welfare Legislation 05 hrs. 1.5
10. Quality Management 05 hrs. 1.5
11. Preparation to the world of 10 hrs. 03
work
12. Customer Interaction/ Service 10 hrs. 03
Total 160 hrs. 50

2nd year web-based Employability Skills module of 80 hrs. to be developed by NIMI,

Chennai.

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 4. DISTRIBUTION OF TOPICS

Year Topics Examination

st
1 Year 1. Behavioral Skills Final examination at the
2. English Literacy end of 1st year
3. Communication Skills
4. I.T. Literacy
5. Entrepreneurship Skills
6. Maintaining Efficiency at Workplace
7. Occupational safety, health, and
Environment Education
8. Essential Skills for success
9. Labour Welfare Legislation
10. Quality Management
11. Preparation to the world of work
12. Customer Interaction / Service

2nd Year Web-based Employability Skills module Formative assessment of

to be developed by NIMI (80 hrs.) 50 Marks during the 2nd
year

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 5. LEARNING OUTCOME

1. Apply safe working practices.

2. Comply with environment regulation and housekeeping.
3. Interpret & use formal and technical communication.
4. Apply the concept in productivity & quality management in day to day work to
improve productivity & quality.
5. List and interpret various acts of labour welfare legislation.
6. Explain energy conservation, global warming and pollution and contribute in day
to day work by optimally using available resources.
7. Explain personnel finance, entrepreneurship and manage/organize related task in
day to day work for personal & societal growth.
8. Utilize basic computer applications and internet to take benefit of IT
developments in the industry.

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 6. DETAIL OF SYLLABUS

EMPLOYABILITY SKILLS (Blended Mode)

Module Topics Methodolgy

Duration: 10 Hrs.
1. Behavioural Skills
Marks: Nil
Expectation Setting Creating a focused and responsible learning Chart Paper Activity
environment
Personal Strength Self -awareness and confidence building Activity Based
Analysis/ Strength
Blindness
Perception Display Professionalism at the institute and Project Based/ Scenario Based/
Management work place Story Telling/ Skit based/ Role Play

Ethics, Values & Increased social initiations relationships and Project Based/ Scenario Based/
Etiquette networks Story Telling/ Skit based/ Role Play
Acceptance of peers from different cultures
and social groups and work with them.
Collaboration with team to prioritize the
common goal and compromise individual
priorities.
Social Etiquette Characteristic of a responsible citizen- Display Project Based/ Scenario Based/
the same by respecting self, others, Story Telling/ Skit based/ Role Play
environment, care for duty and value for
time.
Role Modeling Adopting best practices and aspire to follow Group Presentation
success stories of individual for personal
development.
Duration: 30 Hrs.
2. English Literacy
Marks: 10
Functional English Importance of Learning English
Different Naming words, Words used for
replacing names, Action words, Describing
people, place and their use. Ensure that they have enough
Introduction to punctuation - Comma, Full stop, time to prepare for each activity –
Question mark.
Singular plural role playing, pictures, Name/
Change of tense - Simple present, past; present, place/ animal/ thing,
past progressive Match the columns,
Construction of simple sentences - Kinds of Fill in the blanks,
sentences Show and tell,
Usage of appropriate words to express Tell a story, what I did yesterday,
themselves describing favorite things/
Greetings & Self Introduction experiences, hot seat, treasure
Asking & responding to questions hunt, phrase ball, dialogues,

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 Sharing information with others Newspaper reading,
Formal & Informal communication Quiz each other in class,
Speak and provide information about Word search,
workplace Crossword, Extempore, Authentic
Discussions on current happenings. life situations, Writing Leave
Reading Reading simple sentences about: application, Form filling,
a) Self Writing resume, etc.
b) Work
c) Environment

Written English Simple writing skills

Duration: 20 Hrs.
3. Communication Skills
Marks: 8
Self- Introduction Interview Skills/Confidence Building Introduction
Perception Professionalism and Display of same at the Project Based/Scenario
Management institute and work place Based/Story Telling/Skit
based/Role Play
a. Verbal Understand the usage of appropriate words to Group Discussions, Inter active
Communication express themselves session on a particular topic
Communicate effectively on telephone.
b. Non-Verbal Manage Personal Hygiene and Presentation Activity Based
Communication Positive body language: adopt and use it Attitude building, Personal
appropriately to build a positive impression Grooming session, Audio-Visual
Classes
Different spatial zones: Understanding and
need to maintain it, create safe zones for Activity Based
communication
Maintaining appropriate eye-contact in
building trust and confidence
Conducting GD and PI on different
Impact of touch in a formal environment.
topics
Acceptable and unacceptable touch.
Role of tone in any communication.
Campus to Work Time Management and Planning Skills Scenario Based Role Plays
Interview skills- its phases & ways to crack Personal Interview/ Group
interview. Interview Practice
Handling setbacks/rejection and recover from
Scenario based, Project Based
it with an action plan.
Developing strong professional contacts/
network to gain support in learning process Scenario based, Project Based
and career as a whole.
Duration: 20 Hrs.
4. I.T. Literacy
Marks: 08
Basics of Computers Introduction to Computers and its applications PPT, Video and Demonstration
Hardware and peripherals
Starting and shutting down of computer
Basic of computer Networks.

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Operating System Basics of Operating System Demonstration and Assembling
Types of Operating Systems (plugging in devices)
User interface of Windows 10 OS/ latest
Create, Copy, Move and delete Files and
Folders
Use of External memory like pen drive, CD, DVD
etc,
Introduction to inbuilt windows apps, Tools and
features.
MS-Word Basic operating of Word Processing Audio visuals, task based
Creating, opening and closing Documents activities, demonstration
Use of shortcuts, Creating and Editing of Text,
Formatting the Text
Creating simple document like - resume, letter
writing, job application etc.,
Printing document
MS-Excel Basics of Excel worksheet & its importance PPT, Demonstration & Practice
Creating simple worksheets
Adding and average functions
Printing of simple excel sheets
Web browsers & Introduction to world wide web (WWW), Project based assignment to
Search Engines Useful websites, web browser - usage, search utilize Internet research skills,
engine etc. Using popular sites like Bharat usage of word and Excel, CV cr
Skills, Skill Training related Government internet profile creation
portals, naukri.com and other job portals, CITS (Linkedin), job search, online
applications, Apprenticeship portal (NAPS), application and e-learning portals.
resize images, signing up, Online fund transfer
using UPI gateway.
Email Creating & using an email account –like Gmail Activity- Demonstration & Practice
or any other.
Usage of CC & BCC.
Attaching documents
Checking email and composing Email.
Mobile application Scanning QR/AR code, Sharing best practices Activity- Demonstration & Practice
and downloading trade related videos using Wi-
Fi, Fund transfer through App like BHIM.
Duration: 20 Hrs.
5. Entrepreneurship Skills
Marks: 06
Entrepreneur Need of becoming entrepreneur
Ways to become a good entrepreneur
Enabling environment available to become an Project work and case studies to
entrepreneur. be used along with debrief by
Different Govt. institutions/schemes facilitator to connect the concepts
promoting Entrepreneur viz., Gramin banks, to experiences gained through
PMMY-MUDRA loans, DIC, SIDA, SISI, NSIC, projects and case studies.
SIDO.
Ways to set up an enterprise and different Budget Planning - Activity
aspects involved viz., legal compliances,
Marketing aspect, Budgeting, etc.

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 Day to day monitoring mechanism for
Maintaining an enterprise.
Different Government schemes supporting
entrepreneurship.
Examples of successful and unsuccessful
entrepreneurs.
Duration: 10 Hrs.
6. Maintaining Efficiency at Workplace
Marks: 03
Maintaining Factors affecting productivity
Efficiency at
Workplace Improving Productivity
Personal finance literacy Planning, Saving, Tax, Classroom sessions with Videos
Govt. schemes for financial safety e.g. Pradhan
Mantri Jeevan Jyoti Bima Yojana (PMJJBY), etc.

Duration: 10 Hrs.
7. Occupational Safety, Health and Environment Education
Marks: 03
Safety and Health Introduction to Occupational Safety & health at Class room methods and Demo
work place, Occupational Hygiene
Occupational Hazards Basic Hazards. Chemical ,Physical (Electrical, Class room methods, Videos
Temperature, Illumination) Ergonomic,
Biological, Vibro acoustic, Mechanical,
Psychosocial Hazards, Prevention of hazards
Accident and Safety Different types of Personal Protective Class room methods and Demo
Equipment (PPE)
Accident Prevention techniques
First-aid Care of injured & Sick at the workplace Class room methods, Demo, Role
First-Aid & Transportation of sick person play
Basic provisions on Class room methods, Videos
safety and Health Basic provisions of safety & health

Environmental Issues Introduction to Environment, ecosystem and Class room methods, Videos
factors causing imbalance
Pollution and pollutants including liquid,
gaseous, solid and hazardous waste
Protecting the environment - Energy
Conservation, ground water, global warming
Responsibility about the environment
Segregation and disposal of waste
Different actions people that affect others and Videos
Environmental ethics
the environment.
Types, causes & effects, areas in India that are Videos
prone to be affected, preparedness &
Disaster
mitigation, dos and don’ts- Before, During and
Management
After any Disaster, how to reduce man-made
disasters.

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 Duration: 10 Hrs.
8. Essential skills for success
Marks: 03
Essential skills for Building basic skills to navigate life and
success career.
Activity-based / reflection
Self-Awareness, articulating personal values,
exercises /video tutorials
Value-based decision making, Dilemma
(financial literacy)/ workbook
situations.
(money management, keeping
Identify sources and types of stress (positive
track of expenses and
/ negative stress), Managing stress (long-
savings)/ introduce money
term / short-term), Handling rejection and
tracking apps
building resilience, Identify day wasters.

Duration: 05 Hrs.
9. Labour Welfare Legislation
Marks: 1.5
Labour Welfare Benefits guaranteed under various acts-
Legislation Factories Act, Apprenticeship Act, Employees
State Insurance Act (ESI), Payment Wages
Awareness Programme, PPT,
Act, Employees Provident Fund Act, The
Inter Active session
Workmen's compensation Act, POSH.
Interpret applicable labour and industrial
laws.
Duration: 05 Hrs.
10. Quality Management
Marks: 1.5
Quality Concept and Create awareness on introduction of quality
Consciousness Concepts. Demonstration of Quality
Concept of Quality assurance, maintenance,
Concept of Quality Management (QMS),
Management (QMS) proper method of checking
PDCA, Fishbone, 5S, 5D, KAIZEN
& PDCA quality tools and services.
Concept of ISO Introduction of ISO
Duration: 10 Hrs.
11. Preparation to the world of work
Marks: 03
Career Plan Identify the difference between job and Market scans by students /
career Group discussions /
presentations/ internet search
/ industry expert interaction /
day in the life videos of
professionals / access to
career counseling platforms /
posters for career pathways
Basic Professional Activity-based / practice-
Skills based / prototyping (models
Job roles available in respective trades of career plan) / reflection-
based / group learning - plan
as a team
Career Pathways Awareness of industries, and the respective Role plays / presentation /
professional pathways industry expert lectures /

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 activity-based (teamwork
activities) / video analysis /
case studies / simulation
exercises (a day at work, etc.)
for behavior building
Search and apply for Awareness of higher education / up skilling Market Scan, Professional
a job (short-term) options interviews, online search -
Steps involved in online application for Group project and Self-
Instructor course, Apprenticeship and learning
different jobs in popular site like
theindiajobs.com, naukri.com,
monsterindia.com, Govt. website.
Duration: 10 Hrs.
12. Customer Interaction / service
Marks: 03
Greeting customers
Forms of greeting Role plays / video demos
Probing- Use of positive body language
understanding Role plays / activity-based
customer learning / case study
requirements
Handling grievances Handling grievances (Use of ask-listen-repeat
Role play / Case study analysis
technique)
Relationship building Relationship building with customers,
Role play / Case study
with customers importance of probing.
To identify the
Use of open-ended/ close-ended questions
importance of Role play / Case study
to gauge requirement
probing

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 7. ASSESSMENT CRITERIA

LEARNING OUTCOME ASSESSMENT CRITERIA

1. Apply safe working 2.1 Follow and maintain procedures to achieve a safe working
practices environment in line with occupational health and safety
regulations and requirements and according to site policy.
2.2 Report all unsafe situations according to site policy
2.3 Identify and take necessary precautions on fire and safety
hazards and report according to procedures.
2.4 Identify, handle and store / dispose of dangerous goods and
substances according to site policy and procedures following
safety regulations and requirements.
2.5 Identify site policies and procedures in regard to illness or
accident.
2.6 Apply safety alarms accurately.
2.7 Report supervisor/ Competent of authority in the event of
accident or sickness of any staff and record accident details
correctly according to site accident/injury procedures.
2.8 Execute site evacuation procedures according to site policy.
2.9 Use Personal Productive Equipment (PPE) as per related
working environment.
2.10 Perform basic first aid and use them under different
circumstances.
2.11 Use different fire extinguisher as per requirement during Drill
or other necessary situation.

2. Comply with environment 2.1 Identify environmental pollution & contribute to the
regulation and avoidance of instances of environmental pollution.
housekeeping.

2.2 Apply different components of 5S in the working environment.

2.3 Use energy and materials in an environment friendly manner.

2.4 Reduce waste and dispose of the waste as per procedure.

3. Interpret & use formal and 3.1 Identify and use appropriate words for communication.
technical communication. 3.2 Choose proper tools to communicate.
3.3 Use Positive body language while communicating.
3.4 Maintain proper eye contact to built trust and confidence.

4. Apply the concept in 4.1 Identify the trades and critical ingredients.
productivity & quality 4.2 Identify factors affecting productivity.
management in day to day

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 work to improve 4.3 Awareness on quality concepts.
productivity & quality. 4.4 Maintain quality management systems (QMS) via using PDCA,
Fishbone,5S, 5D,Kaizen.

5. List and interpret various 5.1 Explain benefits guaranteed under various applicable Acts.
acts of labour welfare
legislation. 5.2 Interpret applicable labour and industrial laws.

6. Explain energy 6.1 Explain energy conservation, cause of global warming and
conservation, global pollution.
warming and pollution and 6.2 Show protective measures to balance the resources of nature.
contribute in day to day 6.3 Explain effects of global warming and its precautions from
work by optimally using damage. Dispose waste following standard procedure.
available resources.

7.1 Explain personnel finance and entrepreneurship.

7. Explain personnel finance, 7.2 Explain role of various schemes and institutes for self-
entrepreneurship and employment i.e. DIC, SIDA, SISI, NSIC, SIDO, Idea for financing/
manage/organize related non-financing support agencies to familiarize with the Policies/
task in day to day work for Programmes, procedure and available schemes.
personal & societal growth. 7.3 Prepare Project report to become an entrepreneur for
submission to financial institutions.

8. Utilize basic computer 8.1 Work with MS Office viz., word, excel, etc.
applications and internet to 8.2 Use internet for finding out various data pertaining to the trade.
take benefit of IT
developments in the
industry.

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 9. LIST OF TOOLS & EQUIPMENT

EMPLOYABILITY SKILLS (For batch of 20 Candidates)

S No. Name of the Equipment Quantity

1. Computer (PC) with latest configurations – and Internet 10 nos.

connection with standard operating system and standard
word processor and worksheet software (Licensed)

2. UPS – 500 VA 10 nos.

3. Scanner cum Printer 1 no.
4. Computer Tables 10 nos.
5. Computer Chairs 20 nos.
6. LCD Projector 1 no.
7. White Board 1200mm x 900mm 1 no.
Note: Above Tools &Equipments not required, if Computer LAB is available in the institute.

2nd Year Employability skills syllabus for 80 hrs to be developed separately along with
Tools and Equipment List.

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