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MODULE NAME: MODULE CODE:

SUPPLY CHAIN MANAGEMENT SPCM7321/d

ASSESSMENT TYPE: TAKE-HOME ASSESSMENT (PAPER ONLY)

TOTAL MARK ALLOCATION: 60 MARKS
TOTAL TIME: This assessment should take you 1 Hour to complete, however
you have 21 Hours (midnight to 9PM on the same day) to
submit. This additional time has been allocated to allow for the
download, completion, and upload of your submission.
By submitting this assessment, you acknowledge that you have read and understood all the rules
as per the terms in the registration contract, in particular the assignment and assessment rules in
The IIE Assessment Strategy and Policy (IIE009), the intellectual integrity and plagiarism rules in
the Intellectual Integrity Policy (IIE023), as well as any rules and regulations published in the
student portal.

INSTRUCTIONS:
1. Please adhere to all instructions. These instructions are different from what is normally
present, so take time to go through these carefully.
2. Independent work is required. Students are not allowed to work together on this
assessment. Any contraventions of this will be handled as per disciplinary procedures in The
IIE policy.
3. No material may be copied from original sources, even if referenced correctly, unless it is
a direct quote indicated with quotation marks.
4. All work must be adequately and correctly referenced.
5. You should paraphrase (use your own words) the concepts that you are referencing, rather
than quoting directly.
6. Marks will be awarded for the quality of your paraphrasing.
7. This is an open-book assessment.
8. Assessments must be typed unless otherwise specified.
9. Ensure that you save a copy of your responses.
9.1. Complete your responses in a Word document.
9.2. The document name must be your name.student number.Module Code.
9.3. Once you have completed the assessment, upload your document under the
submission link in the correct module in Learn.
Additional instructions:
• Answer All Questions.

© The Independent Institute of Education (Pty) Ltd 2022

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Referencing Rubric

Providing evidence based on valid and referenced academic Markers are required to provide feedback to students by
sources is a fundamental educational principle and the indicating (circling/underlining) the information that best
cornerstone of high-quality academic work. Hence, The IIE describes the student’s work.
considers it essential to develop the referencing skills of our
students in our commitment to achieve high academic standards. Minor technical referencing errors: 5% deduction from the
Part of achieving these high standards is referencing in a way that overall percentage – the student’s work contains five or more
is consistent, technically correct and congruent. This is not errors listed in the minor error’s column in the table below.
plagiarism, which is handled differently.
Major technical referencing errors: 10% deduction from the
Poor quality formatting in your referencing will result in a penalty overall percentage – the student’s work contains five or more
of a maximum of ten percent being deducted from the percentage errors listed in the major error’s column in the table below.
awarded, according to the following guidelines. Please note,
however, that evidence of plagiarism in the form of copied or If both minor and major errors are indicated, then 10% only (and
uncited work (not referenced), absent reference lists, or not 5% or 15%) is deducted from the overall percentage. The
exceptionally poor referencing, may result in action being taken in examples provided below are not exhaustive but are provided to
accordance with The IIE’s Intellectual Integrity Policy (0023). illustrate the error

Required: Minor errors in technical correctness of Major errors in technical correctness of referencing
Technically correct referencing referencing style style
style Deduct 5% from percentage awarded Deduct 10% from percentage awarded
Consistency Minor inconsistencies. Major inconsistencies.
• The referencing style is generally • Poor and inconsistent referencing style used in-
• The same referencing format consistent, but there are one or two text and/or in the bibliography/ reference list.
has been used for all in-text changes in the format of in-text • Multiple formats for the same type of referencing
references and in the referencing and/or in the bibliography. have been used.
bibliography/reference list. • For example, page numbers for direct • For example, the format for direct quotes (in-text)
quotes (in-text) have been provided for and/or book chapters (bibliography/ reference
one source, but not in another instance. list) is different across multiple instances.
Two book chapters (bibliography) have
been referenced in the bibliography in
two different formats.
Technical correctness Generally, technically correct with some Technically incorrect.
minor errors. • The referencing format is incorrect.
• Referencing format is • The correct referencing format has been • Concepts and ideas are typically referenced, but a
technically correct throughout consistently used, but there are one or reference is missing from small sections of the
the submission. two errors. work.
• Concepts and ideas are typically • Position of the references: references are only
• Position of the reference: a referenced, but a reference is missing given at the beginning or end of large sections of
reference is directly associated from one small section of the work. work.
with every concept or idea. • Position of the references: references • For example, incorrect author information is
are only given at the beginning or end of provided, no year of publication is provided,
• For example, quotation marks, every paragraph. quotation marks and/or page numbers for direct
page numbers, years, etc. are • For example, the student has incorrectly quotes missing, page numbers are provided for
applied correctly, sources in presented direct quotes (in-text) and/or paraphrased material, the incorrect punctuation is
the bibliography/reference list book chapters (bibliography/reference used (in-text); the bibliography/reference list is
are correctly presented. list). not in alphabetical order, the incorrect format for
a book chapter/journal article is used, information
is missing e.g. no place of publication had been
provided (bibliography); repeated sources on the
reference list.
Congruence between in-text Generally, congruence between the in-text A lack of congruence between the in-text referencing
referencing and bibliography/ referencing and the bibliography/ and the bibliography.
reference list reference list with one or two errors. • No relationship/several incongruencies between
• There is largely a match between the the in-text referencing and the
• All sources are accurately sources presented in-text and the bibliography/reference list.
reflected and are all accurately bibliography. • For example, sources are included in-text, but not
included in the bibliography/ • For example, a source appears in the in the bibliography and vice versa, a link, rather
reference list. text, but not in the bibliography/ than the actual reference is provided in the
reference list or vice versa. bibliography.
In summary: the recording of In summary, at least 80% of the sources In summary, at least 60% of the sources are
references is accurate and are correctly reflected and included in a incorrectly reflected and/or not included in
complete. reference list. reference list.

Overall Feedback about the consistency, technical correctness and congruence between in-text referencing and bibliography:
....................................................................................................................................................................................................................................................................................................

.................................................................................................................................................................................................................................................................................................... .

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Read the article below and answer Questions 1, 2, and 3 that follow.
Nigeria's Access Bank has big plans for South Africa as it launches a new retail bank

• The Access Bank Group has launched Access Bank South Africa.
• The Nigeria-headquartered bank acquired Grobank in March and will add retail banking
operations to it.
• It plans to open four branches before the end of the year and operate a digital bank.

South Africa is getting a new retail bank - Access Bank South. The Nigerian multinational
commercial bank acquired agricultural bank Grobank in March and officially launched its entry
into the South African market on Monday.

While Grobank, previously Bank of Athens, didn't have retail banking operations as it was only
focused on lending to farmers, the MD of Access Bank, Bennie van Rooy, said the bank plans to
compete in the retail space. "We will launch a retail bank in South Africa, with a combination of
physical branches will open at least three maybe four branches before the end of the year," said
Van Rooy. He said they will also launch, digital on-boarding, and digital transactional capabilities
will be for the end of the year. It will predominantly target low-income earners and immigrants.

The bank has promised a "simple" retail banking offering, and like FNB's new Aspire products, it
wants to latch on to consumers' aspirations to own homes, buy assets, or access credit for other
reasons. Van Rooy said Access Bank will also open many doors for African businesses to simplify
trade across the continent, a proposition that is likely to strike a chord given the new African
Continental Free Trade Area (AfCFTA). "It will bring something to this African banking sector that
has not existed before," said Van Rooy.

Why South Africa?

Access is the largest bank in Nigeria and has a presence in 14 African countries. Beyond the
African shores, it also has operations in China, Dubai, and London. But as Access Bank's ambition
is to be the "world's most respected African bank". So, it had to be present in South Africa, despite
the rising competition among local players and the reluctance of its citizens to switch banks.
Ogbonna said South Africa will be "a critical anchor" to Access Bank's southern African strategy,
and it will be powered by the AfCFTA. He said more Nigerian businesses were eager to establish
operations in South Africa because of the AfCFTA.

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Navigating South Africa's banking competition

But despite the entry of more banks in South Africa, newer and other foreign players are not
taking market share from the big four as one would have expected. Capitec is the only bank that
has managed to displace the big four in terms of customer numbers. For Access Bank, the journey
to claim retail market share may look even steeper as Grobank operated in a niche market.

Van Rooy said there are still many untapped "spots" in South Africa, especially immigrants, as
many don't have South African bank accounts. Access Bank wants to be "the natural home" to
everyone living in the country. He said if the bank starts by focusing on the immigrant diaspora, it
will be looking at three million registered diaspora Africans. "The Access Bank brand is
recognisable across the continent … There's a massive opportunity for us to dominate in that
specific segment and be the bank of choice," he said.

Adapted from Source: Buthelezi, L. 2021. Nigeria's Access Bank has big plans for South Africa as it
launches a new retail bank, 15 June 2021. [Online]. Available at:
https://www.news24.com/fin24/companies/banks/nigerias-access-bank-has-big-plans-for-south-
africa-as-it-launches-a-new-retail-bank-20210615 [Accessed 22 March 2022].

Question 1 (Marks: 20)

Answer the following questions, in relation to the article above.

Q.1.1 Analyse Mintzberg’s design vs emergence argument in relation to Access Bank (10)
South’s business strategy and explain why you think it is ideal for this bank to
enter the South African market right now.

Note, you are required to paraphrase your explanation of Mintzberg’s design vs

emergence before applying it to Access Bank South. More marks will be awarded
for the quality of your paraphrasing. Your application to Access Bank South must
include at least 2 key points.

Q.1.2 Briefly compare differentiation focus and cost focus strategies and choose the (10)
most relevant strategy for Access Bank South to implement in South Africa.
Substantiate your answer.

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Note, you are required to paraphrase your explanation of the strategies before
applying it to Access Bank South. More marks will be awarded for the quality of
your paraphrasing. Your application to Access Bank South must include at least
two key points.

Question 2 (Marks: 20)

There are three core functions in a supply chain. Analyse any 2 functions in relation to Access
Bank, highlighting what they will need to execute in order to ensure successful product and
service delivery. Provide reasons why you consider the identified activities as key.

Note, you are required to paraphrase your explanation of the functions before applying it to
Access Bank South. More marks will be awarded for the quality of your paraphrasing. Your
application to Access Bank South must include at least 2 key points per function.

Question 3 (Marks: 20)

“One of the key contributors to ensuring that a supply chain is as resilient and as optimal as
possible is operations management” (Ramgovind, 2021:154).

Write an essay of no more than 2 pages, in which you critically evaluate any five (5) strategic
decisions that the operations management team at Access Bank South will have to consider if
they want to have a successful launch and operation of their bank.
Criteria Points for consideration Marks
Content of answer Paraphrased overview of any 5 strategic /10
decisions
Application of strategic decision to Access Bank /5
South
Sentence structure, • Clear introduction and conclusion /5
grammar and • All sentences are well constructed;
spelling • Clear meaning of sentences and
coherence
• Spelling, grammar, and punctuation.
TOTAL /20

END OF PAPER

© The Independent Institute of Education (Pty) Ltd 2022

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