ArubaOS-CX 10.00.

0010 Release Notes

for the Aruba 8400 Switch Series

Part Number: 5200-4791

Published: March 2018
Edition: 1
© Copyright 2018 Hewlett Packard Enterprise Development LP

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 Contents

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes....................................... 6

Description................................................................................................................................................. 6
Important information................................................................................................................................. 6
Version history........................................................................................................................................... 6
Products supported....................................................................................................................................7
Compatibility/interoperability...................................................................................................................... 7
Minimum supported software versions...................................................................................................... 8
Enhancements........................................................................................................................................... 8
Version 10.00.0010......................................................................................................................... 8
Version 10.00.0009......................................................................................................................... 8
Version 10.00.0008......................................................................................................................... 8
Version 10.00.0007......................................................................................................................... 8
VLAN names........................................................................................................................ 8
Web UI and REST certificates..............................................................................................8
Version 10.00.0006......................................................................................................................... 8
Hardware support.................................................................................................................8
Loop protection clear statistics............................................................................................. 8
Loop protection SNMP traps................................................................................................ 8
MCLAG.................................................................................................................................8
Version 10.00.0005......................................................................................................................... 9
Logging.................................................................................................................................9
OSPF....................................................................................................................................9
VLAN configuration display on trunk interface..................................................................... 9
VLAN custom description..................................................................................................... 9
Version 10.00.0004......................................................................................................................... 9
ACLs.....................................................................................................................................9
SNMP................................................................................................................................... 9
Temperature....................................................................................................................... 10
Version 10.00.0003....................................................................................................................... 10
Version 10.00.0002....................................................................................................................... 10
Checkpoint configuration management .............................................................................10
Aruba Network Analytics Engine: AI for Networking ......................................................... 10
ArubaOS-CX REST API .................................................................................................... 10
Other software features......................................................................................................10
Fixes........................................................................................................................................................ 13
Version 10.00.0010....................................................................................................................... 13
Version 10.00.0009....................................................................................................................... 13
Version 10.00.0008....................................................................................................................... 13
Console.............................................................................................................................. 13
DHCPv6............................................................................................................................. 13
SNMP................................................................................................................................. 14
Spanning Tree.................................................................................................................... 14
Version 10.00.0007....................................................................................................................... 14
ARP.................................................................................................................................... 14
BGP....................................................................................................................................14
Classifier.............................................................................................................................15
VLAN.................................................................................................................................. 15
Version 10.00.0006....................................................................................................................... 15
Classifier.............................................................................................................................15
Console.............................................................................................................................. 15

Contents 3
 LAG.................................................................................................................................... 15
Line module........................................................................................................................15
Link Aggregation................................................................................................................ 15
Loop Protection.................................................................................................................. 16
NTP.................................................................................................................................... 16
Web UI................................................................................................................................17
Version 10.00.0005....................................................................................................................... 17
BGP....................................................................................................................................17
Configuration...................................................................................................................... 17
LLDP.................................................................................................................................. 17
Loop Protection.................................................................................................................. 17
OSPF..................................................................................................................................18
sFlow.................................................................................................................................. 18
Web UI................................................................................................................................18
Version 10.00.0004....................................................................................................................... 19
Classifier.............................................................................................................................19
Loop Protection.................................................................................................................. 19
Loopback............................................................................................................................19
Management...................................................................................................................... 19
Power Supply..................................................................................................................... 20
VLAN.................................................................................................................................. 20
Web UI................................................................................................................................20
Version 10.00.0003....................................................................................................................... 20
Classifier.............................................................................................................................20
Diagnostics.........................................................................................................................20
L3 Addressing.................................................................................................................... 21
LAG.................................................................................................................................... 21
LLDP.................................................................................................................................. 21
Loop Protection.................................................................................................................. 21
NAE.................................................................................................................................... 21
OSPFv3..............................................................................................................................22
VRRP................................................................................................................................. 22
Web UI................................................................................................................................22
Issues and workarounds.......................................................................................................................... 22
ARP...............................................................................................................................................22
CR_25306.......................................................................................................................... 22
CR_25334.......................................................................................................................... 22
Jumbo Frames.............................................................................................................................. 23
CR_25546.......................................................................................................................... 23
L3 Addressing............................................................................................................................... 23
CR_12008.......................................................................................................................... 23
CR_23936.......................................................................................................................... 23
LAG............................................................................................................................................... 23
CR_24779.......................................................................................................................... 23
Multicast........................................................................................................................................ 23
CR_22901.......................................................................................................................... 23
CR_23498.......................................................................................................................... 23
NAE...............................................................................................................................................24
CR_24268.......................................................................................................................... 24
OSPF............................................................................................................................................ 24
CR_08491.......................................................................................................................... 24
VRRP............................................................................................................................................ 24
CR_24910.......................................................................................................................... 24
Feature caveats............................................................................................................................ 24
Upgrade information................................................................................................................................ 25
File transfer methods.................................................................................................................... 26
Enabling the management port.......................................................................................... 26

4 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 File transfer setup...............................................................................................................26
Copying the software and rebooting the switch............................................................................ 28

Chapter 2 Hewlett Packard Enterprise security policy............................... 30

Finding Security Bulletins.........................................................................................................................30
Security Bulletin subscription service.......................................................................................................30

Chapter 3 Websites........................................................................................ 31

Chapter 4 Support and other resources...................................................... 32

Accessing Hewlett Packard Enterprise Support...................................................................................... 32
Accessing updates...................................................................................................................................32
Customer self repair.................................................................................................................................33
Remote support....................................................................................................................................... 33
Warranty information................................................................................................................................33
Regulatory information.............................................................................................................................34
Documentation feedback......................................................................................................................... 34

Contents 5
 Chapter 1
ArubaOS-CX 10.00.0010 Release Notes

Description
This release note covers software versions for the ArubaOS-CX 10.00 branch of the software.

If you run the show version command on the 8400, the version number will display XL.10.00.xxxx,
where xxxx is the minor version number.

ArubaOS-CX is a new, modern, fully programmable operating system built using a database-centric design that
ensures higher availability and dynamic software process changes for reduced downtime. In addition to robust
hardware reliability, the ArubaOS-CX operating system includes additional software elements not available with
traditional systems, including the features included in the Enhancements section of this release note.
Version 10.00.0001 was the initial build of major version 10.00 software.
Product series supported by this software:

Aruba 8400 Switch Series

Important information
To avoid damage to your equipment, do not interrupt power to the switch during a software update.

Version history
All released versions are fully supported by Hewlett Packard Enterprise, unless noted in the table.

Version number Release date Based on Remarks

10.00.0010 2018-02-28 10.00.0008 Released, fully supported, and
posted on the web.
10.00.0009 n/a Never built.
10.00.0008 2018-02-15 10.00.0007 Released, but never posted on the
web.
10.00.0007 2018-01-29 10.00.0006 Released, fully supported, and
posted on the web.
10.00.0006 2018-01-10 10.00.0005 Released, fully supported, and
posted on the web.
10.00.0005 2017-12-05 10.00.0004 Released, fully supported, and
posted on the web.
10.00.0004 2017-11-14 10.00.0003 Released, fully supported, and
posted on the web.
10.00.0003 2017-10-27 10.00.0002 Released, fully supported, and
posted on the web.

Table Continued

6 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Version number Release date Based on Remarks
10.00.0002 2017-10-16 10.00.0001 Released, fully supported, and
posted on the web.
10.00.0001 2017-10-01 Initial release of ArubaOS-CX 10.00
for the 8400 switch used by
manufacturing for production. Not
targeted for web posting.

Products supported
This release applies to the following product models:

Product number Description

JL375A Aruba 8400 8-slot Chassis/3xFan Trays/18xFans/Cable Manager/X462
Bundle
JL376A Aruba 8400 1x Mgmt Mod 3x PS 2x 8400X Fabric Mod 1x 32p 10G Mod
and 1x 8p 40G Mod Bundle (includes JL375A)

Compatibility/interoperability
The switch web agent supports the following web browsers:

Browser Minimum supported versions

Edge (Windows) 38

Chrome (Ubuntu) 54 (desktop)

56 (mobile)

Firefox (Ubuntu) 52

Safari (MacOS, IOS Only) 10

Internet Explorer is not supported.

The following table provides information on compatibility of the switches found in this release note with network
management software:

Management software Supported version

IMC 7.3 (E0506P03)
Airwave 8.2.5

For more information, see the respective software manuals.

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 7

 Minimum supported software versions
If your switch or module is not listed in the below table, it runs on all versions of the software.

Product number Product name Minimum software

version
JL366A Aruba 8400X 6-port 40GbE/100GbE QSFP28 Advanced Module 10.00.0006

Enhancements
This section lists enhancements added to this branch of the software.
Software enhancements are listed in reverse-chronological order, with the newest on the top of the list. Unless
otherwise noted, each software version listed includes all enhancements added in earlier versions.

Version 10.00.0010
No enhancements were included in version 10.00.0010.

Version 10.00.0009
Version 10.00.0009 was never built.

Version 10.00.0008
No enhancements were included in version 10.00.0008.

Version 10.00.0007
VLAN names
Support was added for the space character to be used in VLAN naming.

Web UI and REST certificates

Added Web UI and REST certificates hashed with SHA256 and RSA2048.

Version 10.00.0006
Hardware support
Support for the Aruba 8400X 6-port 40GbE/100GbE QSFP28 Advanced Module (JL366A) has been added.

Loop protection clear statistics

The clear loop-protect statistics <ifname> command was added to clear loop protection statistics.

Loop protection SNMP traps

SNMP traps have been added for when loop protection detects a loop in the network.

MCLAG
Added MCLAG support with IGMP within a VLAN.

8 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Version 10.00.0005
Logging
Added support for configurable logging facility for the remote syslog messages. Default value is local7 facility.
[no] logging facility (local0 | local1 | local2 | local3 | local4 | local5 | local6
| local7)

OSPF
Support for OSPF MD5 authentication for interfaces and virtual links has been added. This can be configured
using the key-id parameter in the CLI command ip ospf message-digest-key <id> md5 cyphertext
<key>.

VLAN configuration display on trunk interface

Support was added to display VLAN configurations on a trunk interface. To display the configuration, use the
show interface trunk command. For example:

switch# show interface trunk

----------------------------------------------------------------------
Port Native VLAN Trunk VLANs
----------------------------------------------------------------------
1/1/17 None 10,20,30,40
1/1/19 20 20,30

VLAN custom description

Added support for a VLAN description string. To create a VLAN description string, in the VLAN context use the
command description <string>. For example:

switch(vlan10)# description my custom VLAN description

Version 10.00.0004
ACLs
New CLI options ([interface <ID> [{in|out}]]) were added to display ACL statistics for a specific
interface. If multiple ACLs are applied to an interface, the statistics for each ACL is displayed. The syntax of the
show access-list hitcounts command is now the following:
show access-list hitcounts {ip|ipv6|mac} <ACL-NAME> [interface <ID> [{in|out}]]
For example:

switch# show access-list hitcounts ip My_ACL interface 1/1/1

Statistics for ACL My_ACL (ipv4):
interface 1/1/1* (in):
Hit Count Configuration
- 10 permit udp any 172.16.1.0/24
- 20 permit tcp 172.16.2.0/16 gt 1023 any
- 30 permit tcp 172.26.1.0/24 any syn ack dscp 10
0 40 deny any any any count
* access-list statistics are shared among all applied interfaces
use 'access-list TYPE NAME copy' to create a uniquely-named access-list

SNMP
The following MIBs to support CPU and memory utilization have been added:

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 9

 MIB Description
hpSwitchCpuStat CPU load percentage
hpGlobalMemTotalBytes Total memory
hpGlobalMemFreeBytes Free memory
hpGlobalMemAllocBytes Used memory

Temperature
New event logging messages were added to indicate the line module has exceeded the temperature threshold
(Over temperature for sensor <SENSOR-NAME>, <TEMP> C) and when the line module is about to be
shut down by the system (Module <ID> shutdown initiated for sensor <SENSOR-NAME>, <TEMP>
C). LED indicators on the front of the chassis have also been modified to flash orange to help indicate the
temperature issue exists.

Version 10.00.0003
No enhancements were included in version 10.00.0003.

Version 10.00.0002
Checkpoint configuration management
Makes it easy to manage and roll back configurations, including automatic rollback in case of network failure. The
built-in database acts as a network record, enabling support for multiple configuration checkpoints and the ability
to roll back to a previous configuration checkpoint.

Aruba Network Analytics Engine: AI for Networking

The Aruba Network Analytics Engine is a first-of-a-kind built-in framework for network assurance and remediation.
Combining the full automation and deep visibility capabilities of the ArubaOS-CX operating system, this unique
framework allows monitoring, troubleshooting, and network data collection through simple scripting agents.

ArubaOS-CX REST API

Switches running the ArubaOS-CX software are fully programmable with a REST (Representational State
Transfer) API, allowing easy integration with other devices both on premises and in the cloud. This
programmability, combined with the Aruba Network Analytics Engine, accelerates network administrator's
understanding of, and response to, network issues. The ArubaOS-CX REST API enables programmatic access to
the ArubaOS-CX database at the heart of the switch. Because everything in the switch is modeled in a structured
way, coupled with its programmability, it's capable of being highly automated. By using a structured model,
changes to the content and formatting of the CLI output do not affect the programs you write.

Other software features

Other software features found in this release include the following:

10 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Category Features
Layer 2 IEEE 802.3
Long frame (1518 to 1536 bytes)
Jumbo frame (1536 to 9216 bytes)
VLAN
IEEE 802.1Q
IEEE 802.1p
RSTP (802.1w)
MSTP (802.1s)
LACP (802.3ad)
Mirroring
RPVST+
Loop Protect
LLDP
MVRP

Layer 3 ARP
IP datagram forwarding
IP options
TCP (RFC 793)
UDP (RFC 768)
ICMP
IPv6 ND
IPv6 FIB
Layer 3 routing interface
VRF Lite

Routing IPv4 routing:

• Static route
• OSPF
• BGP

IPv6 routing:

• IPv6 static route

• OSPFv3

Table Continued

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 11

 Category Features
Multicast IGMP snooping
IGMP v2/v3
PIM-SM

ACL & QoS Remarking 802.1p, DSCP, IP precedence, and local

precedence by ACL rule
Mapping 802.1p, DSCP, IP precedence, or local
precedence to output queue
Strict Priority
Basic ACL
Advanced ACL
Rate limiting
Weighted Fair Queuing
Port priority

Management SNMP v2/v3

Public MIBs
Private (Enterprise) MIBs
Syslog/Debug
Airwave
IMC
CLI
Dual-image
Console login
SSH login
Web UI
sFlow
Control Plane Policing

Application protocols Ping

DNS client
DHCP client
DHCP relay
TFTP client
SFTP client
NTP client

Table Continued

12 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Category Features
High Availability Redundant management module
Hot-swappable line modules, fabric modules, power
supplies, and fans
VRRP
Redundant fabric
MCLAG

Security RADIUS
TACACS+

Fixes
This section lists released builds that include fixes found in this branch of the software. Software fixes are listed in
reverse-chronological order, with the newest on the top of the list. Unless otherwise noted, each software version
listed includes all fixes added in earlier versions.
The Symptom statement describes what a user might experience if this is seen on the network. The Scenario
statement provides additional environment details and trigger summaries. When available, the Workaround
statement provides a workaround to the issue for customers who decide not to update to this version of software.

The number that precedes the fix description is used for tracking purposes.

Version 10.00.0010
No fixes were included in version 10.00.0010.

Version 10.00.0009
Version 10.00.0009 was never built.

Version 10.00.0008
Console
CR_27420
Symptom: Unexpected messages are displayed on the switch console.
Scenario: After issuing the boot system command, the switch may randomly display unexpected messages on
the switch console, similar to [FAILED] Failed unmounting /run/netns.
Workaround: None. These messages do not have any impact to the switch or protocol functionality.

DHCPv6
CR_29827
Symptom: Network clients are not able to obtain an IPv6 address from some DHCPv6 servers.
Scenario: When the switch is configured as a DHCPv6 relay agent, network clients may not be able to obtain an
IPv6 address from some DHCPv6 servers.

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 13

 Workaround: Do not allow the DHCP server to use the UDP source port from the packet forwarded by the agent.

SNMP
CR_29892
Symptom/Scenario: When running multiple and repetitive SNMP queries, the switch memory utilization may
increase over time.
Workaround: If observed switch memory utilization increasing over time, disable the SNMP agent on the switch
using the no snmp-service vrf mgmt | default command and then re-enable the agent using the snmp-
service vrf mgmt | default command.

Spanning Tree
CR_29754
Symptom: The switch incorrectly places ports in "blocking" state.
Scenario: In an MSTP configuration, if an event (such as disabling or disconnecting a port) is causing a topology
change, switch ports may be incorrectly placed in "blocking" state, potentially causing two switches to become
root and preventing the spanning-tree topology from properly converging. When this condition happens, the
received and sent BPDU counters do not match in the output of the show spanning-tree detail command.
Workaround: Rebooting the switch will clear the incorrect port status and allow the spanning tree topology to
properly converge.

Version 10.00.0007
ARP
CR_28891
Symptom: In certain conditions, the switch experiences traffic loss.
Scenario: In a switch configured in an MCLAG topology with VRRP, when there is a MAC or ARP aging event or
when the events are cleared using the clear mac-address [ port | vlan ] <PORTNAME | VLAN-ID>
or clear arp commands, the switch may experience traffic drops.
Workaround: Reboot the switch.

BGP
CR_22531
Symptom: Unable to remove the password for a BGP neighbor.
Scenario: When attempting to remove the BGP neighbor password using the no neighbor <ip-address>
password <password-string> command, the configured password is not removed.
Workaround: Remove the <password-string> from the command, using just no neighbor <ip-
address> password.

CR_22993
Symptom: A route that should be denied per the AS path filter list is being permitted.
Scenario: A denied route in the AS path list is selected as best route in the BGP table when the routemap has a
permit rule.
Workaround: Add a deny rule to the route map to filter out the route.

14 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Classifier
CR_28867
Symptom: The switch does not properly honor the configured "estabilished" flag on TCP matching criteria.
Scenario: The switch incorrectly applies the "estabilished" flag to TCP synchronizing (SYN) packets matching the
criteria.
Workaround: Do not use established flag in TCP matching criteria.

VLAN
CR_28993
Symptom/Sceanario: The switch fails to display the active-gateway configuration in the output of the show
running-config interface <IFNAME> command.
Workaround: Use the show running-config command to display the active-gateway configuration for the
VLAN interfaces.

Version 10.00.0006
Classifier
CR_28817
Symptom: The switch incorrectly allows the user to configure a policy action for PCP remarking.
Scenario: Although the switch does not support policy action for PCP remarking, the CLI configuration is not
correctly rejected.
Workaround: Do not use PCP remarking with a policy action.

Console
CR_29108
Symptom: The switch terminates all active sessions to the switch.
Scenario: When using show commands, the switch may abruptly terminate the active session to the switch.
Workaround: Use the specific interface ID show command, show interface <interface_id>.

LAG
CR_28392
Symptom/Scenario: Switch fails to display the configured description for the LAG interface in the output of the
show running-config command.
Workaround: Reconfigure the description on the interface.

Line module
CR_29090
Symptom/Scenario: Under certain conditions, the switch ports appear in a "waiting for link" state.

Link Aggregation
CR_28992
Symptom: A switch port does not successfully come up.
Scenario: When a switch port which is a member of a LAG interface with an ACL applied is moved to another
LAG interface, the port fails to come up in the new LAG interface.

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 15

 Workaround: Reboot the entire chassis.

Loop Protection
CR_27347
Symptom: The switch sends the incorrect event severity level for loop detection messages.
Scenario: The switch sends the syslog messages for loop detection as informational instead of warning
messages.
Workaround: Consider the loop detection message as having a warning level, rather than an info level.
CR_27387
Symptom: The switch does not correctly display the loop detection.
Scenario: When loop protection action is configured for do-not-disable, the switch fails to update the loop
detection status in the output of the show loop-protect command. For example:

Interface 1/1/1
Loop-protect enabled : Yes
Action on loop detection : Do not disable
Loop detected count : 0
Loop detected : No
Interface status : up

Workaround: Verify the loop detection in the switch event logs:

|hpe-lpd|2803|LOG_INFO|AMM|1/5|Loop detected on port 1/1/1

NTP
CR_29252
Symptom: The switch line cards crash after execution of the show ntp status command.
Scenario: When the switch is configured with an NTP server and the switch time is subsequently manually
changed using CLI commands, it may cause a software abort error in the dune-agent and the switch line modules
entering an endless reboot cycle. The switch will generate event logs similar to
systemd-coredump|1201|LOG_CRIT|LC|1/1|dune_agent_0 crashed due to signal:6
hpe-cardd|3207|LOG_ERR|AMM|1/5|Line module 1/1 has failed: ASIC Error
hpe-cardd|3207|LOG_ERR|AMM|1/5|Line module 1/1 has failed: ASIC Error
Workaround: Perform the following:

1. Remove NTP configuration from the switch.

no ntp server <ip_address>

2. Configure the switch with manual date and time

clock time <time>
clock date <date>

3. Save the switch configuration and reboot the switch.

Do not change the switch time without a reboot.

16 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Web UI
CR_28624
Symptom/Scenario: After a period of runtime, the switch fails to display the web Interface.
Workaround: Reboot the switch or preform a redundancy switchover to the standby management module, if
available.

Version 10.00.0005
BGP
CR_22984
Symptom/Scenario: When configuring peer-group route-reflector-client, the BGP sessions belonging to a peer-
group do not get automatically reset.
Workaround: Use the clear ip bgp peer-group <peer-group> command to clear the BGP sessions.

CR_25819
Symptom: The AS number is displayed as zero.
Scenario: The output of the show ip bgp summary command is incorrect when the neighbor is assigned to
the peer-group without configuring a remote AS neighbor.
Workaround: Configure the neighbor's remote AS before assigning to the peer-group.

Configuration
CR_27983
Symptom: A switch with a configuration file out of the box may fail to correctly apply the added configuration.
Scenario: When the switch configuration is created on top of the original configuration file that is on the switch
management module out of the box, the switch may fail with any of the following symptoms:

• forward traffic over the data plane interfaces

• ping the IP addresses configured on the switch interfaces
• route traffic between the Aruba 8400 switch and a peer device
• link up switch interfaces
• initialize connected LAG interfaces

Workaround: Zeroize the switch management module before additional configuration is added to the switch
using the erase all zerioze command in the config context.

LLDP
CR_25313
Symptom: SNMP traps are not working.
Scenario: If the trap server is running on the management VRF, SNMP traps do not work.
Workaround: Run the SNMP server on the default VRF.

Loop Protection
CR_27349
Symptom: Switch cannot enable loop protection on some interfaces.

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 17

 Scenario: Switch cannot enable loop protection on a VLAN when all VLANs are allowed on a trunk interface. For
example:

interface 1/1/24
no routing
vlan trunk allowed all
loop-protect vlan 1000

interface lag1
vlan allowed all
loop-protect

Workaround: Have specific VLANs in the allowed list and then enable loop protection.
CR_27376
Symptom: In certain conditions, the switch may not properly detect network loops.
Scenario: When loop protection is enabled on an interface, the switch does not properly detect the network loops
generated in the network segment connected on that switch interface.
Workaround: This issue is specific to switches running ArubaOS-Switch as the loop pair. Identify the redundant
link and disable the alternate path.

OSPF
CR_25468
Symptom: OSPF interface statistics are not accurate with overlapping IP addresses across VRFs.
Scenario: If the same IP addresses are used on more than one VRF, then the OSPFv2 statistics are updated
only on one VRF.
Workaround: Use only non-overlapping IP addresses under different VRFs.
CR_17335
Symptom: Virtual link is not functioning as expected.
Scenario: Virtual link may not function as expected if the remote end is initially configured to be area 0 and later
changed to a different area.
Workaround: Avoid area ID changes "on the fly". You can reboot the switch to solve the issue, if needed.

sFlow
CR_25865
Symptom: sFlow sampling will not work when line modules are in non-consecutive slots.
Scenario: If there is a gap between line modules, sFlow sampling will only work on the lowest numbered module
before the gap. For example, if slots 1, 3, and 4 have line modules installed, but slot 2 does not, sFlow sampling
will only work on the ports on line module 1.
Workaround: Install line modules in contiguous order starting at slot 1.

Web UI
CR_26451
Symptom/Scenario: When using the Firefox browser, a dialog box reporting an error on attempt to upload new
firmware is displayed.
Workaround: When seeing this dialog, user needs to log out and clear the cache in the browser, then try to log in
again and reattempt the upload. To clear cache, enter URL: about:preferences, then type cache in the
search. Select Clear Now button to clear cache.

18 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Version 10.00.0004
Classifier
CR_26047
Symptom: Switch does not display the proper error message in the output of show class <...> CLI
commands
Scenario: When there is no class configured, the switch does not display the expected No Class found
message in the output of show class <...> CLI commands.
Workaround: Use CLI command show running-config to verify classifier configuration.

Loop Protection
CR_27096
Symptom: Loop protection may not be enabled on all VLANs.
Scenario: Switch fails to enable loop protection on all VLANs using the CLI command loop-protect vlan
all in the interface context.
The switch also returns an error message similar to VLAN <VLAN-ID> is not configured on the
interface when enabling loop-protect on an interface where all VLANs are allowed.
Example:

interface <INTF-NAME>
no routing
vlan trunk allowed all
loop-protect vlan <VLAN-ID>

Workaround: Use a VLAN range to enable loop-protect on all VLANs, such as loop-protect vlan
<1-4094>.

Loopback
CR_23416
Symptom: An error string is shown in the event log about invalid command no shutdown for the loopback
interface.
Scenario: The loopback interface displays no shutdown in the running configuration; however, the shutdown
and no shutdown commands are not available for the loopback interface. This results in error messages when
importing the configuration to the switch. This error can be ignored and will not impede importing the configuration
file.
Workaround: This is a display issue only, with no functional impact.

Management
CR_22122
Symptom/Scenario: When running snmpwalk, the entPhysicalVendorType is not correctly updated.
Workaround: Use the following CLI commands to find out the vendor information.
show system
show module

CR_26986
Symptom/Scenario: Out of the box, OOBM and SSH are enabled. After factory reset, the OOBM port and the
SSH server are disabled.

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 19

 Workaround: After the factory reset, manually enable the OOBM port and start the SSH server.

Power Supply
CR_25480
Symptom: PSU insert shows input fault state and blinking green LED.
Scenario: When a PSU is hot inserted or re-inserted into slot, PSU shows blinking green LED and the show
environment power-supply command displays input fault.
Workaround: Remove the PSU and wait 5-10 seconds before re-inserting.

VLAN
CR_26840
Symptom: Line modules are rebooted causing momentary traffic loss until the modules are back in a "Ready"
state.
Scenario: When a VLAN which has IGMP snooping enabled gets deleted without removing the IGMP snooping
configuration, all the line modules see a fatal error and get rebooted.
Workaround: Before deleting the VLAN, un-configure IGMP snooping on the VLAN.

Web UI
CR_27066
Symptom/Scenario: Incorrect serial numbers for switch components may be displayed in the System Info widget
of the Overview web page of the Web UI.
Workaround: Use the show module command to display the correct serial numbers.

CR_27323
Symptom: The switch fails to update the switch image version.
Scenario: After uploading a new switch image version using the Web UI Firmware Update page, the switch fails
to update the information on the Web UI page.
Workaround: Use the browser Refresh button to refresh the information displayed on the Firmware Update page.

Version 10.00.0003
Classifier
CR_25894
Symptom: Switch may fail to honor a "drop" policy action.
Scenario: When a rate-limit and drop action are combined in a single policy, the switch fails to honor the drop
action.
Workaround: Configure separate policies for drop and rate-limit actions.

Diagnostics
CR_26016
Symptom: Switch may fail to display the diagnostic information for some line modules.
Scenario: Switch may fail to display the diagnostic information such as memory or CPU for some line modules.
An error message similar to System resource utilization data not available displays when using
the show system resource-utilization module <MODULE-ID> command.

20 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Workaround: Use the show system resource-utilization command to check memory, CPU, and open
FDs.

L3 Addressing
CR_26915
Symptom: A LAG IP address may not be correctly programmed.
Scenario: If the IP address is assigned to a LAG interface before assigning port members to the LAG interface,
the LAG IP address may not be correctly programmed when the line module is reloaded or after a system reboot.
Workaround: Remove and re-assign the IP address to the LAG interface.

LAG
CR_26265
Symptom: A LAG interface may enter a blocked state.
Scenario: When all line modules are removed and reinserted, a LAG interface status may show blocked in the
output of the show lacp interfaces command.
Workaround: Reload the module with the affected LAG interface using the boot line-module <MODULE-ID>
command.

LLDP
CR_26559
Symptom: LLDP MIB does not display Port Description values.
Scenario: Network Management Systems fail to retrieve port description information from LLDP MIB.
Workaround: Use the show lldp neighbor-info command to check neighbor details..

Loop Protection
CR_26766
Symptom: The switch may fail to re-enable an interface disabled by loop protection.
Scenario: When the loop protection timer is configured on an interface, the switch fails to re-enable the interface
after consecutive disable/enable triggers on the interface due to loop detections.
Workaround: Once the loop is removed, manually enable the interface using the no shutdown command from
the interface context.

NAE
CR_25443
Symptom: Network Analytics Engine (NAE) allows for empty parameter values to be present. The NAE user
interface does not correctly display this particular case properly, and you may see red colored error text when
editing a parameter that indicates that the value is missing or invalid; however, you can ignore it and continue to
save edited parameters. The UI also does not display default values specified in the Python script while editing an
agent. Empty parameters display red error text, indicating that the value is missing or invalid when it is in fact
valid.
Scenario: When a script with empty parameter values is created and instantiated via REST and then the agent is
edited in the UI, NAE displays red error text, indicating a value is missing or invalid, when it really is valid.
Workaround: The issue is visual only, you can save the agent without changing any parameter values, or cancel
updating the agent.

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 21

 OSPFv3
CR_26056
Symptom: Switch may fail to honor OSPF active/passive mode configuration.
Scenario: When OSPF passive mode is configured globally for all interfaces, OSPF interfaces configured
individually for active mode may enter passive mode after a switch reboot. Similarly, when OSPF global passive-
interface configuration is enabled on another VRF, the OSPF interfaces on the default VRF are set to passive
mode after the switch reboot.
Workaround: Avoid creating a global "passive-interface default" configuration and configure the interface
individually.

VRRP
CR_25532
Symptom: SNMP traps are not working.
Scenario: If the trap server is running on the management VRF, SNMP traps do not work.
Workaround: Run the SNMP server on the default VRF.

Web UI
CR_24166
Symptom: The web UI displays a timeout error if the request takes more than 60 seconds to complete.
Scenario: When using the web UI to perform various operations, a timeout error may be displayed if the request
takes more than 60 seconds to complete. One example of this is trying to copy one configuration to another (i.e.
copy a configuration to startup-config).
Workaround: Do one of the following:

1. Wait a few minutes and check the status of the operation to see if it was actually successful. For example,
when updating the configuration, after a couple of seconds, on refreshing the page, the new startup config
(which was requested to be copied over) can be seen with the updated time.
2. Use the CLI.

Issues and workarounds

The following are known open issues with this branch of the software.
The Symptom statement describes what a user might experience if this is seen on the network. The Scenario
statement provides additional environment details and trigger summaries. When available, the Workaround
statement provides a workaround to the issue.

ARP
CR_25306
Symptom: IPv6 neighbor entry is updated with the wrong VLAN.
Scenario: When multiple parallel L3 links exist between the same physical neighbors, the IPv6 neighbor entry is
updated with the wrong VLAN.
Workaround: Use L2 LAGs with SVI or L3 LAGs between the same physical neighbors.

CR_25334
Symptom: Total number of neighbors is greater than the configured cache limit.

22 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Scenario: Neighbor addition to the ARP table is not guaranteed when the amount of total neighbors is greater
than the configured cache limit.
Workaround: Limit the total number of neighbors to be within the configured cache limit of 128K.

Jumbo Frames
CR_25546
Symptom: Traffic larger than configured MTU is dropped.
Scenario: When packet size is bigger than the configured egress interface MTU, packets are not fragmented and
thus dropped.
Workaround: Configure the MTU on the egress interface such that fragmentation will not occur.

L3 Addressing
CR_12008
Symptom/Scenario: The switch does not send out RA Packets with lifetime=0 values before rebooting.
Workaround: Do one of the following:

1. Configure minimum values for lifetime and advertisement intervals.

2. Have multiple gateway routers and enable IPv6 Neighbor Unreachability Detection (NUD) on hosts.

CR_23936
Symptom: IPv6 RA is not advertised by the device.
Scenario: IPv6 RA is not advertised when configuring more than 120 VLANs with 8 IPv6 prefixes assigned to
each VLAN.
Workaround: Limit the IPv6 RA-enabled VLAN below 120.

LAG
CR_24779
Symptom: LAG assignments across multiple VRFs are impacted following configuration replay from a saved
checkpoint with port-vrf assignment configurations.
Scenario: LAG assignments across multiple VRFs are retained even though the VRFs were deleted and the
startup configuration was copied to the running configuration.
Workaround: Reboot the switch after the configuration from a checkpoint has been restored.

Multicast
CR_22901
Symptom/Scenario: When deleting an interface with a PIM-RP configuration, the RP-Candidate configuration
remains.
Workaround: Remove the RP configuration prior to deleting the interface.

CR_23498
Symptom/Scenario: Configuring a default static route for all subnets causes multicast traffic loss.

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 23

 Workaround: Configure a static route for each subnet. Alternatively, use OSPF/BGP for unicast routing.

NAE
CR_24268
Symptom: Network Analytics Engine (NAE) Agents report missing or inaccurate data.
Scenario: When the client and switch UTC times are mismatched, NAE reports missing or inaccurate data.
Workaround: Make sure the client and the switch translate to the same UTC time.

OSPF
CR_08491
Symptom/Scenario: OSPFv2 and OSPFv3 do not support detailed LSA show commands.
Workaround: Use the diag command, instead.

VRRP
CR_24910
Symptom: Unable to configure same IPv6 link local address as primary virtual IP address under different VRFs.
Scenario: Unique virtual link local addresses have to be configured for all VRRP IPv6 instances irrespective of
VRF.
Workaround: Do not use the same virtual link local address across different VRFs.

Feature caveats
Feature Description
sFlow and Mirroring sFlow and port mirroring are mutually exclusive per port. A port cannot
support both sFlow and mirroring at the same time.
IGMP Snooping and MCLAG IGMP Snooping and MCLAG are mutually exclusive within a VLAN.
MVRP and MCLAG MVRP is mutually exclusive with MCLAG.
MCLAG and STP (RPVST+ or MSTP) Spanning Tree (RPVST+ and MSTP) is mutually exclusive with
MCLAG.
RPVST+ and MSTP Spanning Tree can only run in MSTP or RPVST+ mode.
RPVST+ and MVRP RPVST+ is mutually exclusive with MVRP.
VRRP and Proxy ARP VRRP is mutually exclusive with Proxy ARP on the same interface.
IGMP/PIM on Loopback and GRE PIM and IGMP cannot be enabled on Loopback and GRE interfaces.
interfaces
Supportability Syslog server configuration is supported on the default VRF for access
over data ports.
Counters Layer 3 Route-only port counters are not enabled by default. Enabling
them will remove them from the counter resources shared with ACLs.

Table Continued

24 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Feature Description
Counters Counters are shared between ACL and Layer 3 ports. The Max
number of ACL entries with count action plus Layer 3 counters is:
JL363A=24K, JL365A=24K, JL366A=8K. Enabling counters on a Layer
3 port consumes 6 ACL counter entries.
Counters Classifier Counters: Max number Classifier entries with count action:
JL363A=12.8K, JL365A=12.8K, JL366A=6.4K.
UDLD For a UDLD-enabled interface to not lose traffic during a failover
operation, the result of multiplying 'interval' and 'retries' should be at
least 8 seconds. The default values are 7000 ms (interval) x 4 (retries)
= 28 seconds.
Network Analytics Engine (NAE) Agents monitoring a resource that has column type enum with a list of
strings (as opposed to a single string enum) is not supported.
Network Analytics Engine (NAE) After management module failover, up to 5 minutes of alert history
could be lost.
Network Analytics Engine (NAE) The following tables are not supported for NAE scripts: OSPF_Route,
OSPF_LSA, OSPF_Neighbor, BGP_Route.
Network Analytics Engine (NAE) Network Analytics Engine (NAE) agents execute Command Line
Interface (CLI) actions as 'admin' user, so they have permission to run
any command by default. However, when the authentication,
authorization and accounting (AAA) feature is enabled, the same
restrictions applied to 'admin' will also apply to NAE agents. Keep that
in mind when configuring the AAA service, e.g. TACACS+, and make
sure to give admin user permission to run all commands needed by
enabled agents. Otherwise, some CLI commands may be denied and
their outputs won't be available. Actions other than CLI won't be
affected and will execute normally. Also, NAE agents won't
authenticate, thus the AAA service configuration must not block
authorization for unauthenticated 'admin' user. ClearPass doesn't
support such configuration, so it cannot be used as a TACACS+
server.
Classifiers IPv4 egress ACLs can be applied only to route-only ports.
Classifiers Classifier policies, IPv6 and MAC ACLs are not supported on egress.
Classifiers DSCP remarking is performed only on routed packets.
Classifiers For security ACLs, HPE strongly encourages modifications be done as
a two step process: Bring down the port and then modify.
Classifiers Policies containing both MAC and IPv6 classes are not allowed.
REST REST supports the 'admin' and 'operator' roles but does not work with
TACACS+ command authorization.
REST With the exception of ACLs and VLANs, REST APIs using POST/PUT/
DELETE are not validated before performing the function. Therefore, to
avoid unintended results or side effects, HPE recommends testing the
API write action first.

Upgrade information
Version 10.00.0010 uses ServiceOS GT.01.01.0005.

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 25

 Do not interrupt power to the switch during this important update.

File transfer methods

The switches support several methods for transferring files to and from a physically connected device or via the
network, including TFTP, SFTP, and USB. This section explains how to download and run new switch software.

Enabling the management port

You must be in the config context to enable the management port. If you have reset your switch to factory
defaults, execute the following commands to enable the management port, after getting into the config context.

Prerequisites
The management port is connected and configured to use DHCP for obtaining the IP address. Both TFTP and
SFTP use the management port to download the image onto the switch.

Procedure

1. Enter the interface mgmt command.

switch(config)# interface mgmt

2. Enter the ip dhcp command.

switch(config-if-mgmt)# ip dhcp

3. Enter the no shutdown command.

switch(config-if-mgmt)# no shutdown

4. Exit the interface mgmt context.

switch(config-if-mgmt)# exit

File transfer setup

TFTP
Before using TFTP to transfer the software to the switch, make sure:

• A software version for the switch has been stored on a TFTP server accessible to the switch via management
port. (The software file is typically available from the Switch Networking website at http://www.hpe.com/
networking/support.)
• The switch is properly connected to your network via the management port and has already been configured
with a compatible IP address and subnet mask.
• The TFTP server is accessible to the switch via IP. Before you proceed, complete the following:

◦ Obtain the IP address of the TFTP server in which the software file has been stored.
◦ Determine the name of the software file stored in the TFTP server for the switch (for example, ArubaOS-
CX_8400X_10_00_0005.swi.)

26 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 If your TFTP server is a UNIX workstation, ensure that the case (upper or lower) that you specify for
the filename is the same case as the characters in the software filenames on the server.

SFTP
For some situations you may want to use a secure method to issue commands or copy files to the switch. By
opening a secure, encrypted SSH session and enabling IP SSH file transfer, you can then use a third-party
software application to take advantage of SFTP. SFTP provide a secure alternative to TFTP for transferring
information that may be sensitive (like switch configuration files) to and from the switch. Essentially, you are
creating a secure SSH tunnel as a way to transfer files with SFTP channels.
Before using SFTP to transfer the software to the switch, make sure:

• A software version for the switch has been stored on a computer accessible to the switch via management
port. (The software file is typically available from the Switch Networking website at http://www.hpe.com/
networking/support.)
• The switch is properly connected to your network via the management port and has already been configured
with a compatible IP address and subnet mask.
• The computer containing the software image is accessible to the switch via IP. Before you proceed, complete
the following:

◦ Obtain the IP address of the computer on which the software file has been stored.
◦ Determine the name of the software file stored on the computer for the switch (for example, ArubaOS-
CX_8400X_10_00_0005.swi.)

• Establish a secure encrypted tunnel between the switch and the computer containing the software update file
(for more information, see the Fundamentals Guide for your switch).

This is a one-time procedure. If you have already setup a secure tunnel, you can skip this step.

• Enable secure file transfer using the ssh server vrf <VRF-name> command (for more information, see
the Command-Line Interface Guide for your switch).
switch(config)# ssh server vrf mgmt

USB
Before using USB to transfer the software to the switch, make sure to:

• Store a software version on a USB flash drive.

• Insert the USB device into the active management module's USB port.
• Determine the name of the software file stored on the USB flash drive.
• Enable USB on the switch:

switch(config)# usb
switch(config)# do usb mount
switch(config)# do show usb
Enabled: Yes
Mounted: Yes

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 27

 Copying the software and rebooting the switch
Procedure

1. Copy the software to the secondary flash on the switch using the copy <remote-URL> {primary |
secondary} [vrf <VRF-name>] command (for more information, see the Command-Line Interface Guide
for your switch).

• For TFTP:

switch# copy tftp://192.0.2.0/ArubaOS-CX_8400X_10_00_0005.swi secondary vrf

mgmt
The secondary image will be deleted.

Continue (y/n)? y
% Total % Received % Xferd Average Speed Time Time Time Current
Dload Upload Total Spent Left Speed
100 381M 100 381M 0 0 6755k 0 0:00:57 0:00:57 --:--:-- 6072k
100 381M 100 381M 0 0 6755k 0 0:00:57 0:00:57 --:--:-- 6755k

Verifying and writing system firmware...

Success
• For SFTP:

switch# copy sftp://[email protected]/ArubaOS-CX_8400X_10_00_0005.swi secondary

vrf mgmt
The secondary image will be deleted.

Continue (y/n)? y
[email protected]'s password:
Connected to 192.0.2.0.
sftp> get ArubaOS-CX_8400X_10_00_0005.swi ArubaOS-CX_8400X_10_00_0005.swi.dnld
Fetching /users/jdoe/ArubaOS-CX_8400X_10_00_0005.swi to ArubaOS-CX_8400X_10_00_0005.swi.dnld
/user/ArubaOS-CX_8400X_10_00_0005.swi 100% 382MB 95.4MB/s 00:04

Verifying and writing system firmware...

Success

• For USB:

switch# copy usb:/ArubaOS-CX_8400X_10_00_0005.swi secondary

The secondary image will be deleted.

Continue (y/n)? y

Verifying and writing system firmware...

Success

When the switch finishes downloading the software file, it displays this progress message:

Verifying and writing system firmware…

2. When the installation finishes, confirm the version and the file saved to disk are what was transferred. Do this
using the show images command (for more information, see the Command-Line Interface Guide for your
switch).

switch# show images

----------------------------------------------------------------------------
ArubaOS-CX Primary Image
----------------------------------------------------------------------------
Version : XL.10.00.0001

28 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Size : 141 MB
Date : 2017-06-30 14:02:34 PDT
SHA-256 : 2cf24dba5fb0a30e26e83b2ac5b9e29e1b161e5c1fa7425e73043362938b9824

----------------------------------------------------------------------------
ArubaOS-CX Secondary Image
----------------------------------------------------------------------------
Version : XL.10.00.0005
Size : 143 MB
Date : 2017-06-30 14:02:34 PDT
SHA-256 : 2cf24dba5fb0a30e26e83b2ac5b9e29e1b161e5c1fa7425e73043362938b9824

Default Image : Secondary

------------------------------------------------------
Management Module 1/5 (Active)
------------------------------------------------------
Active Image : Primary
Service OS Version : GT.01.01.0001
BIOS Version : GT-01-0013

------------------------------------------------------
Management Module 1/6 (Standby)
------------------------------------------------------
Active Image : Secondary
Service OS Version : GT.01.01.0001
BIOS Version : GT-01-0013
3. You must reboot the switch to implement the newly downloaded software image using the boot system
[primary | secondary | serviceos] command (for more information, see the Command-Line
Interface Guide for your switch).

switch# boot system secondary

Default boot image set to secondary.
Do you want to save the current configuration (y/n)? n
This will reboot the entire switch and render it unavailable
until the process is complete.
Continue (y/n)? y
The system is going down for reboot.
4. Upon successful reboot, execute the show system command and verify the correct firmware revision.

switch> show system

Hostname : switch
System Description : My switch
System Contact : John Doe
System Location : ROS-R3-UPR-R10
Vendor : Aruba
Product Name : 8400 Base Cbl Mgr X462 Bndl
Chassis Serial Nbr : SGYMK2G001
Base MAC Address : 00:00:5E:00:53:05
ArubaOS-CX Version : XL.10.00.0005
Time Zone : America/Los_Angeles (PDT, -0700)
Up Time : up 1 week, 5 hours, 28 minutes
CPU Util (%) : 5
Memory Usage (%) : 35

Chapter 1 ArubaOS-CX 10.00.0010 Release Notes 29

 Chapter 2
Hewlett Packard Enterprise security policy

A Security Bulletin is the first published notification of security vulnerabilities and is the only communication
vehicle for security vulnerabilities.

• Fixes for security vulnerabilities are not documented in manuals, release notes, or other forms of product
documentation.
• A Security Bulletin is released when all vulnerable products still in support life have publicly available images
that contain the fix for the security vulnerability.

Finding Security Bulletins

Procedure

1. Go to the HPE Support Center - Hewlett Packard Enterprise at www.hpe.com/support/hpesc.

2. Enter your product name or number and click Go.
3. Select your product from the list of results.
4. Click the Top issues & solutions tab.
5. Click the Advisories, bulletins & notices link.

Security Bulletin subscription service

You can sign up at http://www.hpe.com/support/Subscriber_Choice to initiate a subscription to receive future
Hewlett Packard Enterprise Security Bulletin alerts via email.

30 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 Chapter 3
Websites

Networking Websites
Hewlett Packard Enterprise Networking Information Library
www.hpe.com/networking/resourcefinder
Hewlett Packard Enterprise Networking Software
www.hpe.com/networking/software
Hewlett Packard Enterprise Networking website
www.hpe.com/info/networking
Hewlett Packard Enterprise My Networking website
www.hpe.com/networking/support
Hewlett Packard Enterprise My Networking Portal
www.hpe.com/networking/mynetworking
Hewlett Packard Enterprise Networking Warranty
www.hpe.com/networking/warranty

General websites
Hewlett Packard Enterprise Information Library
www.hpe.com/info/EIL
For additional websites, see Support and other resources.

Chapter 3 Websites 31
 Chapter 4
Support and other resources

Accessing Hewlett Packard Enterprise Support

• For live assistance, go to the Contact Hewlett Packard Enterprise Worldwide website:
http://www.hpe.com/assistance

• To access documentation and support services, go to the Hewlett Packard Enterprise Support Center website:
http://www.hpe.com/support/hpesc

Information to collect

• Technical support registration number (if applicable)

• Product name, model or version, and serial number
• Operating system name and version
• Firmware version
• Error messages
• Product-specific reports and logs
• Add-on products or components
• Third-party products or components

Accessing updates
• Some software products provide a mechanism for accessing software updates through the product interface.
Review your product documentation to identify the recommended software update method.
• To download product updates:
Hewlett Packard Enterprise Support Center
www.hpe.com/support/hpesc
Hewlett Packard Enterprise Support Center: Software downloads
www.hpe.com/support/downloads
Software Depot
www.hpe.com/support/softwaredepot
• To subscribe to eNewsletters and alerts:
www.hpe.com/support/e-updates

• To view and update your entitlements, and to link your contracts and warranties with your profile, go to the
Hewlett Packard Enterprise Support Center More Information on Access to Support Materials page:

32 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series
 www.hpe.com/support/AccessToSupportMaterials

Access to some updates might require product entitlement when accessed through the Hewlett
Packard Enterprise Support Center. You must have an HPE Passport set up with relevant
entitlements.

Customer self repair

Hewlett Packard Enterprise customer self repair (CSR) programs allow you to repair your product. If a CSR part
needs to be replaced, it will be shipped directly to you so that you can install it at your convenience. Some parts
do not qualify for CSR. Your Hewlett Packard Enterprise authorized service provider will determine whether a
repair can be accomplished by CSR.
For more information about CSR, contact your local service provider or go to the CSR website:
http://www.hpe.com/support/selfrepair

Remote support
Remote support is available with supported devices as part of your warranty or contractual support agreement. It
provides intelligent event diagnosis, and automatic, secure submission of hardware event notifications to Hewlett
Packard Enterprise, which will initiate a fast and accurate resolution based on your product's service level.
Hewlett Packard Enterprise strongly recommends that you register your device for remote support.
If your product includes additional remote support details, use search to locate that information.

Remote support and Proactive Care information

HPE Get Connected
www.hpe.com/services/getconnected
HPE Proactive Care services
www.hpe.com/services/proactivecare
HPE Proactive Care service: Supported products list
www.hpe.com/services/proactivecaresupportedproducts
HPE Proactive Care advanced service: Supported products list
www.hpe.com/services/proactivecareadvancedsupportedproducts

Proactive Care customer information

Proactive Care central
www.hpe.com/services/proactivecarecentral
Proactive Care service activation
www.hpe.com/services/proactivecarecentralgetstarted

Warranty information
To view the warranty for your product or to view the Safety and Compliance Information for Server, Storage,
Power, Networking, and Rack Products reference document, go to the Enterprise Safety and Compliance website:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional warranty information

HPE ProLiant and x86 Servers and Options
www.hpe.com/support/ProLiantServers-Warranties

Chapter 4 Support and other resources 33

 HPE Enterprise Servers
www.hpe.com/support/EnterpriseServers-Warranties
HPE Storage Products
www.hpe.com/support/Storage-Warranties
HPE Networking Products
www.hpe.com/support/Networking-Warranties

Regulatory information
To view the regulatory information for your product, view the Safety and Compliance Information for Server,
Storage, Power, Networking, and Rack Products, available at the Hewlett Packard Enterprise Support Center:
www.hpe.com/support/Safety-Compliance-EnterpriseProducts

Additional regulatory information

Hewlett Packard Enterprise is committed to providing our customers with information about the chemical
substances in our products as needed to comply with legal requirements such as REACH (Regulation EC No
1907/2006 of the European Parliament and the Council). A chemical information report for this product can be
found at:
www.hpe.com/info/reach
For Hewlett Packard Enterprise product environmental and safety information and compliance data, including
RoHS and REACH, see:
www.hpe.com/info/ecodata
For Hewlett Packard Enterprise environmental information, including company programs, product recycling, and
energy efficiency, see:
www.hpe.com/info/environment

Documentation feedback
Hewlett Packard Enterprise is committed to providing documentation that meets your needs. To help us improve
the documentation, send any errors, suggestions, or comments to Documentation Feedback
([email protected]). When submitting your feedback, include the document title, part number, edition,
and publication date located on the front cover of the document. For online help content, include the product
name, product version, help edition, and publication date located on the legal notices page.

34 ArubaOS-CX 10.00.0010 Release Notes for the Aruba 8400

Switch Series