CAPSTONE PROJECT REPORT
Winter Semester 2023-2024
TITLE
Identification and Analysis of the key challenges businesses face while
trying to leverage social media influencers for marketing in the fitness &
nutrition industry
Prof. Pritha Roy
Dean & Prof. Kaumudi Joshipura
ACKNOWLEDGEMENTS
We like to extend our sincere gratitude and appreciation to everyone who
helped us to successfully finish this project. Their advice and assistance have
been invaluable to our efforts.
We are appreciative to Ahmedabad University for giving us the space and
tools we needed to carry out this study. We would like to express our sincere
appreciation to Professor Pritha Roy, our mentor, whose knowledge and
constant assistance have greatly influenced the research and project report.
Furthermore, we express our gratitude to all of the survey respondents for
consenting to participate in our study and providing us with invaluable data.
Their participation in the survey enabled us to get trustworthy data, and the
study of that data allowed us to comprehend today's social media dynamics
in the fitness industry.
TABLE OF CONTENT
1. ACKNOWLEDGEMENTS
2. ABSTRACT
3. INTRODUCTION
4. FLOW OF THE PROJECT
5. BACKGROUND
6. LITERATURE REVIEW (3000 words)
7. PROBLEM STATEMENT (1000)
6.1 DEFINE MAIN PROBLEM STATEMENT
6.1.1 CHALLENGES UTILIZING SOCIAL MEDIA INFLUENCERS
8. SCOPE OF THE PROJECT (1000)
9. OBJECTIVES (1000)
10.RESEARCH METHODOLOGY/ DATA COLLECTION
10.1 Survey Methodology
10.1.1 Target Demographics
10.1.2 Sample Size Determination
10.1.3 Data Collection Techniques
10.2 Interview Methodology
10.2.1 Selection Criteria for Interviewees
10.2.2 Interview Question Design
10.2.3 Data collection Procedures
10.3 RESEARCH QUESTION
10.4 SUB RESEARCH QUESTION
11.DATA ANALYSIS
10.1 Survey Findings
10.2 Interview Insights
10.3 Comparative Analysis
12.KEY CHALLENGES IDENTIFICATION
13.KEY FINDINGS
14.PROPOSED SOLUTIONS
15.CONCLUSION
16.FUTURE SCOPE
17.REFERENCE
ABSTRACT
This report focuses on how influencers impact consumer behavior in the fitness
and nutrition industry and how brands use influencers which are easy mediums for
their branding. In this digital era social media has become part of everybody's lives
one way or another. Landscape of social media is ever evolving and impacts
greatly on the health and wellbeing aspect of people's lives. From this a very
distinct type of branding tool has surfaced in this digital environment called the
social media influencer. Influencers as the name suggests influences people by
using internet presence and affects their perceptions, advertise goods and services,
and create communities centered on common interests.
INTRODUCTION
In today's digital age fitspiration content is at the tip of our fingerprints. Anyone
and everyone with a phone can access this information anytime and anywhere. In
this digital era influencer marketing plays a vital role as social media has
established itself as the most convenient and hassle free platform to promote any
fitness or nutrition related content. But the question that arises is whatever we see
influencers promoting reliability and if yes how would one know which influencer
to trust. Influencers play a significant role in creation of brand identity and
credibility through instagram. Influencer marketing is a technique that identifies
people who have influence on potential consumers and guides marketing
activities around these influential people (Woods, 2016; Glucksman, 2017).
As influencers, engagement has grown exponentially due to pandemic. Influencers
have become a new way of connecting with consumers for a brand. Fitness and
healthy lifestyle has always been considered as necessary but due to pandemic
interest in wellness and health has been growing at an even faster rate. To make
content out of it influencers have created huge hype around fitness and health
content. Influencers motivate, encourage and even educate people about various
exercises, diet plans and methods to achieve the desired results in the body as well
as lifestyle.
Although social media is a really handy and easy to use tool for people to gain
knowledge and get influenced, fitness and nutrition is a very sensitive topic. Any
misleading information can cause alarming health issues in a person's body. This
report aims to address the research question and understand if consumers see
influencer marketing in the fitness industry as authentic and whether they ought to
blindly believe any social media celebrity they come across. Let's understand how
different businesses utilize influencers as convenient platforms for their branding
and how influencers impact customer behavior in the fitness and nutrition sectors.
FLOW OF THE PROJECT
BACKGROUND
Before the digital revolution, businesses depended on strategies like television
commercials, radio broadcasts, and hoardings to reach a wide range of audience.
Although these approaches were successful in reaching a large audience, they were
lacking direct interaction and the two-way communication with the consumer
which is the successful marketing method in today's time. In the last couple of
years, the marketing environment has changed dramatically, moving from this
traditional one-way strategy of marketing to influencer marketing that is more
targeted, interactive, and data-driven.
Social media platforms such as youtube , Instagram provide an easy medium for
brands to connect with the audience. This platform creates an online community
from which the concept of influencers rises. This is a two way communication
strategy in which users can comment on content, can like or dislike content , can
interact in live with influencers,users have leverage to give their feedback, review
or choose what type of content and ads they would like to see. This way of
branding through social media helps influencers to establish credibility and loyalty
with their online following and they in turn leverage their social media presence to
promote brands, products, and services to their audience. This is how influencers
have become the bridge between brands and consumers.
This shift happened because of the rise of influencer marketing and this shift in
marketing strategies suggested all the businesses to use influencer marketing.
Looking at how huge impact social media was creating on consumers' choice to
build brand awareness and enhance the image of the brand, business leaders
focused on “How to use influencer marketing” rather than “Why use influencer
marketing. To make the influencer marketing more effective driving engagement
businesses must use key performance indicators (KPIs) to track the effectiveness of
influencer campaigns. These measurable metrics include engagement, reach, brand
mentions, website traffic, and sales conversions, providing insights into the impact
of influencer content. Thus, Businesses can traverse the changing digital world by
knowing the background, the history of influencer marketing, and the main metrics
that are used to assess its efficacy.
Let's look at some major factors of influencer marketing:
Social Media Usage :
Before diving into any other factors affecting influencer marketing it's really
important to understand the usage of social media platforms. Social media's impact
on our lives is undeniable. According to the Datareportal January 2024 global
overview, it's clear that social media usage has increased significantly over the past
few years.
According to Datareportal's January 2024 global overview, more than half of the
world now uses social media (62.3%). This means that billions of people are in
touch with social media in some way or another by interacting, sharing, and
consuming content online every day. According to recent data, the average usage
time of social media per day is 2 hours and 23 minutes.
Below demographic (made using Global social media statistics research summary
2024 data as reference) gives us the sneak peek about the whole social media
dynamic in the world today.
As seen in the mind map above we can see 5.04 billion people around the world
now use social media. In 2024, 266 million new social media users came online
within the last year. 62.3% of total population uses social media among which
46.5% are female users and 53.5% are male users. Average number of social media
platforms used each month is on an average 6.7. Among all the social media users
below demographic shows most used social media platform (on bases of data till
january 2024).
https://www.smartinsights.com/social-media-marketing/social-media-strategy/new-global-social-media-research/#:~:text=Accord
ing%20to%20the%20Datareportal%20January,online%20within%20the%20last%20year.
To understand the world's most used social media platforms rankings worldwide in
2024 we have used the Datareportal January 2024 global overview data. As seen in
the above graph, facebook, instagram, youtube and whatsapp are the four most
used social media platforms in 2024. Although most popular social networks vary
by demographics such as age as well as gender. Facebook, owned by Meta, is the
most widely used platform overall. However, different trends in usage of social
media platforms are observed across demographics. For example, in the United
kingdom, Reddit and Discord are significant among younger age groups,
particularly due to gaming interests, while Facebook as well as whats app remain
dominant among older age groups. This variation emphasizes the importance of
understanding demographic preferences when devising social media marketing
strategies for branding. Also, a Pew Research Center study found that almost 50%
of US grown-ups use social media for news, showing how it affects sharing info.
More intriguingly, the statistics breakdown below reveals which genders, ages,
educational attainment levels, races, and political affiliations utilize various social
networking platforms. For instance, nearly twice as many women as males
regularly get their news from Facebook. The age range of about two thirds of
Snapchat's frequent news users is 18 to 29.
https://www.smartinsights.com/social-media-marketing/social-media-strategy/new-global-social-media-research/#:~:text=Accord
ing%20to%20the%20Datareportal%20January,online%20within%20the%20last%20year.
Rise in usage:
The below graph shows the impact of COVID-19 on social media usage and
content consumption, particularly in the nutrition and fitness industry. During
covid social media trends made huge rise in all over social media usage. However,
the line for users interested in nutrition and fitness content shows a significant
jump around the pandemic's beginning.
This highlights the increased focus on personal well-being during a time of
uncertainty like covid 19 pandemic driving people to seek information and support
on social media platforms. While interest might have stabilized post-peak, it likely
remains higher than pre-pandemic levels, indicating a lasting shift in online
behavior.
Below graph shows the growth in social media users from 2023 to 2024. In 2023
January 4.72 billion people were using social media which grew in 2024 becoming
5.04 billion users globally. This accounts for a 8% growth of +320 million users
globally. Graph suggests the rise of users specifically platform wise also, tik tok
being the platform which had the highest rise in users from 2023 to 2024.
AUTHENTICITY OF CLAIMS BY BRANDS
Authenticity and Credibility: One of the biggest challenges is ensuring that the
influencers picked are truly true to the company and its beliefs. Authenticity is
critical in the fitness and nutrition industry, as customers become more demanding
and seek openness. Brands must carefully select influencers to ensure they have
true knowledge, integrity, and a genuine interest in health and wellness, rather than
pursuing popularity or financial benefit. Authenticity by brands in influencer
marketing is claimed through establishing genuine partnerships with influencers
who share the brand's mission and values. By collaborating with influencers who
naturally align with the brand, businesses can create authentic content that
resonates with the audience. This authenticity is crucial for building trust and
credibility with consumers, as followers are more likely to trust recommendations
from influencers they perceive as authentic and credible.
Example: Imagine a brand promoting a plant-based protein powder. Instead of
partnering with a celebrity with no background in fitness or nutrition, they
collaborate with a registered dietitian who advocates for plant-based lifestyles. The
dietitian creates informative videos and blog posts discussing the benefits of
plant-based protein and how it can be incorporated into a healthy diet. This
approach is more likely to be perceived as authentic and credible, leading to
increased trust and potential sales.
Legal Framework: The Advertising Standards Council of India (ASCI) is a
self-regulatory organization tasked with ensuring that advertisements across
various mediums, including digital platforms, adhere to ethical standards. While
India does not have specific laws governing influencer marketing, it aims to ensure
advertisements in India are fair, honest and are compliant with the ASCI Code. It Is
working to educate both influencers and brands about the importance of
transparent advertising practices. This helps influencers understand their legal and
ethical obligations. ASCI conducts workshops, seminars, and training programs to
educate influencers, brands, and advertising agencies about the ASCI Code and
best practices in advertising. These initiatives aim to raise awareness about legal
and ethical responsibilities and promote transparency in influencer marketing
campaigns. Failure to comply with these guidelines can lead to penalties and
damage to both the influencer's and the brand's reputation. These initiatives help
raise awareness about the legal and ethical responsibilities of influencers and
brands in India.
Transparency: Brands and influencers in India are increasingly adopting
transparent disclosure practices. Influencers are using hashtags like #ad,
#sponsored, or #paidpartnership to clearly indicate when content is sponsored.
Some influencers also include a brief disclaimer within their posts or videos. This
disclaimer explicitly states the influencer's relationship with the brand, often using
phrases like "In collaboration with [Brand Name]" or "This video is sponsored by
[Brand Name]." This provides additional clarity and transparency for viewers. By
implementing these disclosure methods effectively, influencers can maintain trust
and credibility with their audience while adhering to regulatory requirements.
Furthermore, brands that prioritize transparency demonstrate their respect for
consumers and commitment to ethical marketing practices. This transparency
fosters a win-win situation for brands, influencers, and the audience alike.
Ensuring Expertise: In the fitness and nutrition space, influencers should ideally
have relevant certifications or proven experience. Promoting fad diets or unrealistic
body standards through unqualified influencers can backfire. Credentials such as
certifications from recognized organizations, degrees in nutrition or exercise
science, or professional experience in the field lend credibility to their advice and
recommendations. Followers are more likely to trust influencers who demonstrate
a deep understanding of health and wellness principles based on sound scientific
evidence. Unqualified influencers may inadvertently promote misinformation or
pseudoscience in their content, leading to potential harm to their audience. This can
result in followers adopting unsustainable practices or even experiencing negative
health consequences. For example, Rachel Dillon (@racheldillonwbffpro), a
certified health coach and fitness model, inspires her followers with workout
challenges, healthy recipes, and lifestyle tips. Her qualifications as a health coach
enhance her credibility as a trusted source of wellness advice.
Focus on Long-Term Partnerships: Brands collaborating with influencers in the
fitness and nutrition space must consider the long-term implications of their
partnerships. Developing genuine relationships with influencers fosters a more
natural integration of the brand into the influencer's content. This allows for a more
organic and believable endorsement compared to one-off, scripted collaborations.
When audiences see a consistent collaboration between a brand and an influencer
they trust, it strengthens the overall message. Viewers are more likely to engage
with the content, leading to higher click-through rates, brand recall, and potential
conversions. Long-term partnerships create a space for open communication
between brands and influencers. Influencers can provide valuable insights into
audience preferences, product feedback, and emerging trends within the fitness and
nutrition space. This allows brands to refine their marketing strategies and product
offerings for a better customer experience. Associating with unqualified
influencers who promote fad diets or unrealistic body standards can damage the
brand's reputation and credibility. Consumers are increasingly discerning and may
hold brands accountable for the content promoted by their chosen influencers.
Role of social media in shaping consumer behavior & decision
In today's digital landscape, social media has evolved as a significant force that
influences many elements of society, including consumer behavior. With billions of
active users on sites such as Facebook, Instagram, Twitter, and TikTok, social
media has become an essential part of people's everyday lives. This essay
investigates social media's multidimensional function in influencing consumer
behavior and decision-making processes, focusing on purchase habits, brand
perception, and preference creation.
Social media has transformed human interaction, communication, and information
consumption. Compared to traditional media channels, social media platforms
provide unique chances for user engagement and interaction, allowing users to
share, find, and discuss material in real time. This democratization of content
creation has enabled both individuals and brands to magnify their voices and reach
a global audience with unprecedented ease.
Social media has a significant impact on customer behavior throughout the
decision-making process, including awareness, contemplation, purchase, and
evaluation. Targeted advertising and sponsored content are two major ways in
which social media influences consumer behavior. Platforms can influence
purchasing decisions by delivering personalized adverts based on individual
preferences and interests.
Furthermore, social media acts as a medium for peer recommendations and social
proof, with users frequently seeking validation from their social networks prior to
making purchasing decisions. Influencers, who have enormous followings and
strong impact, play an important role in shaping customer views and preferences.
Their endorsements and product suggestions can influence customer behavior,
resulting in increased sales and brand engagement.
Social media influences brand perception and consumer involvement. Brands that
actively engage in social media conversations and have a strong online presence
can improve their exposure, reputation, and loyalty. Brands may create meaningful
connections with their audience by utilizing storytelling, user-generated content,
and interactive features, generating brand advocacy and affinity.
Furthermore, social media allows brands to get real-time feedback and insights
from their customers, allowing them to adjust and tweak their products and
marketing tactics accordingly. Brands can use social listening and sentiment
analysis to monitor consumer sentiment, anticipate new trends, and handle
customer complaints proactively, thereby improving brand reputation and trust.
Social media now plays a significant role in our everyday lives, affecting the
products and brands we support. Let's examine a few instances of how Indian firms
interact with customers on social media and sway their decisions.
Influencer marketing with Indian Fitness firms: A lot of Indian fitness firms
collaborate with fitness influencers on YouTube and Instagram, including Cult-fit
and HealthifyMe These influencers frequently use products from these brands in
their sharing of fitness adventures, training regimens, and nutritious recipes. For
example, a well-known fitness influencer may encourage their followers to try
Cult-fit for online workouts or HealthifyMe for meal planning when they discuss
these services.
Indian Startups' Viral Campaigns: Indian startups frequently employ social media
viral campaigns to generate buzz about their goods and services. For instance,
Swiggy, a well-known food delivery service in India, invited users to tell amusing
anecdotes about their experiences with hunger as part of a campaign dubbed
#SwiggyVoiceofHunger. As a result of this social media campaign's success, more
individuals downloaded and used the Swiggy app to get meal delivery.
India: Coca-Cola launched a personalized campaign in which the company wrote
people's names on Coke bottles and urged them to post pictures of themselves on
social media with the hashtag #ShareACokeIndia. Indian customers responded well
to this campaign because they liked having their names on the bottles and used
social media to tell others about their experiences.
Consider the individuals you follow on YouTube or Instagram who discuss fitness
and leading healthy lives. They inspire us to be active by sharing fitness routines,
nutritious meals, and advice. At times, they even discuss goods they personally
use, such as vitamins or athletic wear. When they suggest something, we may
choose to buy it as well since we respect their judgment. Influencer marketing is
the term for this.
A well-known example is the fitness apparel company Gymshark. They collaborate with
well-followed fitness influencers. These influencers use their posts and videos to showcase
Gymshark's clothing. We may want to give Gymshark a try if we notice someone we can trust
using it and making positive comments about it. This is the way that social media affects our
choices.
The Influencer's Role: Influencer marketing has become a potent tool for brands to use social
media influencers' reach and power. Influencers have devoted fan bases because of their
relatability, knowledge, and honesty. They frequently focus on specialty subjects like fitness,
fashion, or beauty. Influencers can impact customer views and purchase decisions by endorsing
products and sponsoring content since they are respected members of their communities.
Influencer marketing's performance is contingent upon various aspects, including but not limited
to authenticity, transparency, and alignment with brand values. Customers are growing more
perceptive and wary of content that is excessively promotional, and they prefer influencers who
are sincere in their recommendations and who have a real relationship with their audience.
Challenges and Ethical Issues: social media gives brands previously unheard-of chances to
engage with customers, but it also has drawbacks and ethical issues. Online content and
platforms have become less trustworthy due to the spread of false information, influencer fraud,
and fake news. To ensure openness, authenticity, and integrity in their collaborations and
communications, brands need to carefully negotiate these challenges.
Concerns over social media's effects on mental health, wellbeing, and privacy are also raised by
its pervasiveness and addictive qualities. As consumers grow increasingly conscious of the
dangers of overusing social media, brands need to take accountability and put their audience's
well-being first.
To sum up, social media has a significant impact on how consumers behave and make decisions
since it shapes their preferences, perceptions, and buying habits. Social media is influencing the
modern consumer landscape in many ways, from influencer endorsements and targeted
advertising to community creation and brand involvement. But brands must use social media's
intricacies and obstacles in an ethical and responsible manner, putting the needs of their
customers, authenticity, and openness first. Social media's effects on consumer behaviour will
surely continue to pique the interest and attention of scholars, marketers, and consumers alike as
it develops.
Trust
In the digital age, social media influencers have become powerful figures who have a significant
influence on consumer behavior. Trust is at the heart of this influence, the foundation upon which
the relationship between influencers and their followers is built. When looking into influencers in
previous research, the concept of trust has remained at the forefront as it can be regarded as a key
element for this business model. Customers are indeed viewing the recommendations they
similarly get from social media influencers as friends and family, which has more credibility and
trust than advertisers' recommendations. In a digital marketing environment, due to their highly
volatile nature and lack of traceability, trust is particularly relevant. People rely on trust to
manage the vast complexity of their social environment and anticipate other people's future
behavior for them. In this research, we examine the complex dynamics of trust in the area of
social media influencers and their impact on consumer behavior. Whether it's between
individuals, brands, or public figures, trust is the cornerstone of any successful partnership. Trust
is the foundation of their relationship with followers, shaping perceptions, attitudes, and
ultimately buying decisions, in the context of social media influencers. The impact of trust goes
beyond mere engagement metrics and brand affiliations to the realm of consumer behavior and
purchasing decisions. Trust is the main force, shaping consumer perceptions, attitudes, and
preferences toward products and brands endorsed by celebrities. The followers tend to take
advice from experts whom they trust and view them as credible sources of information and
guidance. Trust influences consumer behavior at every stage of the decision process, whether it's
buying a product that they recommend, trialing new services or adopting some specific lifestyle.
According to the study, consumers are highly influenced by influencers, and brands that use them
to share messages about their products can keep their audience's attention. They're winning with
the purchase of customers. The power of such influence is best illustrated by several social
platforms, where consumers spend hours each day checking their status.
How consumers form opinions, buy products from brands and get answers to their questions is
being changed by social media influencers and online communities. In the United States, a study
of more than 2,000 adults aged 18 to 80 found that consumers, especially Gen Z, are increasingly
turning to social media influencers and online communities to make purchasing decisions and
receive customer service.
Social media influencers are being used by consumers to provide advice and recommendations,
with a growing number of people trusting them more than their brands.
• Gen Z and Millennials are twice as likely to trust influencers than the Boomers; 37 % of
consumers have a preference for Social Media Influencers over brands.
• Influencers are responsible for 28 % of consumers discovering new products or brands.
The majority of Gen Z, 32 per cent, find products and brands this way compared to 13 percent of
the Boomers.
• Traditional television advertising accounts for only 13 % of new product or brand
discovery. New products and brands are seven times more likely to be discovered through
traditional television advertising by boomers than their Gen Z counterparts.
• To inform their purchasing decisions, 44 per cent of respondents are turning to social
media advertising and 13 % turn to influencers. Compared with 46 per cent of the Boomers, 84
per cent of Gen Z bought products that directly responded to social media content.
Young people and Gen Z are creating and extending relationships in a completely different way
than their parent's generation, which impacts who they trust, and how that trust is translated into
basic activities such as learning, shopping and relationship building.
Influencer marketing, which has become a crucial channel of integrated promotional
communications for companies with significant resources, effort and money invested in recent
years, is becoming increasingly important. For example, a report from the industry shows that in
2022, companies will invest as much as $15 billion in influencer marketing compared to 2019,
which is almost two times higher. In 2021, more than two-thirds of U.S. marketers are using paid
or unpaid influencers for brand partnerships. The enormous potential of social media influencers
to create business in return justifies such adoption: Almost 70% of US Internet users are
following an influencer, and almost 1 in 5 said that their purchase decisions were directly
influenced by these Influencers.
Social media Influencers are considered to be users who have established credibility in a
particular sector, have access to an enormous audience and can persuade others to take action
based on their recommendations. Today, there are a wide variety of influencers such as nano,
micro, macro, and mega influencers because of the proliferation of Social Media Platforms. In
their respective areas, such as fitness, fashion, cuisine and technology, these influencers are
generally considered to be experts by their followers. These influencers have several effects on
brands and their followers, including consumers' purchasing intentions, product attitudes,
advertising effectiveness as well as brand loyalty.
Influencers' opinions on products are not always positive, as they seek to remain authentic to
their followers. Some influencers even pay brands to intentionally publish unfavorable reviews
on competitors' products. For macro influencers, whose fame and influence make it difficult for
them to stay loyal to their vast follower base, this is of particular importance. Influencers may
also be able to give negative opinions on products they're reviewing, as bad reviews have a more
powerful and reliable impact than positive ones.
The relationship between Influencers and followers is based on trust which shapes perception,
attitudes or behavior in a digital world. Influencers cultivate and maintain trust with their
audience, influencing consumer attitudes and purchasing decisions through authenticity,
coherence, reliability, expertise, transparency or consistency. Trust remains a timeless currency,
bridging the gap between influencers and their followers in an increasingly interconnected world,
as social media continues to evolve and redefine the dynamics of influence.
LITERATURE REVIEW
While doing a research project, Literature Review plays an important role in
overall analysis of current state of art. The following mentioned attributes are
performed by taking a LR table into consideration.
● Identifying Existing Knowledge: A literature review provides an
overview of current research on a topic.
● Contextualizing Research: It helps justify the significance of the
research question.
● Informing Research Design: Literature reviews inform the design of
new studies.
● Identifying Gaps and Research Questions: They highlight areas
needing further investigation.
● Supporting Hypotheses or Arguments: Literature reviews back up
research claims with evidence.
● Identifying Methodological Issues: Researchers evaluate previous
study methodologies.
● Guiding Data Analysis and Interpretation: Previous findings inform
data analysis.
● Synthesizing Findings Across Studies: Literature reviews
summarize common themes in research.
● Demonstrating Scholarly Engagement: It shows researchers are
aware of existing literature.
● Informing Policy and Practice: Reviews may guide practical
applications of research findings.
So by constructing a LR table, we get a base assumption for our research. Later on
we can build upon our hypothesis by doing survey and comparatively analysis of
each aspect. In our LR table, we have taken into consideration a total of 32
research paper which revolve around the central idea of social media playing a role
in fitness and nutrition industry.
Here in the LR table we tried to include different columns in order to simplify the
understanding. A detailed description of each column is mentioned below.
● Link: Within the "Link" column of the literature review table,
researchers provide the specific references or sources from which they draw
information. This might include citations to academic papers, books, articles,
reports, or other scholarly resources. By including this column, researchers
allow readers to easily access and verify the information presented in the
literature review, promoting transparency and credibility in the research
process.
2. Topic: In the "Topic" column, researchers succinctly describe the
central subject matter or theme addressed in each piece of literature. This
brief overview helps readers quickly grasp the breadth and diversity of
topics covered within the literature review. Furthermore, it assists
researchers in organizing the reviewed literature based on thematic
similarities or differences, thereby facilitating the identification of key
trends, debates, or gaps in knowledge related to the research topic.
● The texts mentioned cover a wide range of topics related to influencer
marketing, social media, legal frameworks, and consumer behavior.
They delve into the effectiveness of healthcare and fitness influencers
during COVID times, examining how influencers communicate on
platforms like Instagram about dieting and exercise, and the impact of
fitspiration content on body image. Additionally, there's a focus on the
role of fitness influencers in building brand credibility and influencing
consumer behavior towards fitness products.
● Legal aspects are also explored, including FTC guidelines for
companies engaging in influencer marketing, and comparisons of
legal frameworks governing advertisements, e-commerce, and social
media between India and the United States. The effectiveness of social
media marketing strategies, particularly on platforms like Instagram,
in enhancing brand awareness and influencing consumer behavior is
another key area of interest.
3. Objective: The "Objective" column articulates the specific aims or
goals pursued by authors in their respective research studies. By clearly
delineating the objectives of each piece of literature, researchers enable
readers to understand the intended purpose and focus of the research
conducted by different scholars. This information is essential for assessing
the relevance and significance of each source to the overarching research
question or problem addressed in the literature review.
● Influencer Marketing in Healthcare and Fitness during COVID-19:
● Investigate the influence of healthcare and fitness influencers
on social media users' trust and purchase intention during the
pandemic.
● Analyze health communication related to dieting and exercise
by influencers, focusing on content, techniques, and impact on
adolescent users.
● Examine the potential link between influencer communication
and eating disorders in young people.
● Explore the impact of fitness influencers on perceptions of
healthy living and the promotion of a healthy lifestyle through social
media platforms.
● FTC Regulations and Influencer Marketing:
● Explore FTC regulations and insights on endorsements,
including disclosures for influencers, product placements, and
ordinary consumers on social media.
● Highlight the importance for companies using social media
influencers to monitor their compliance with FTC guidelines and
disclose their relationships with brands adequately.
● Consumer Behavior and Trust in Influencers:
● Investigate the influence of Instagram influencers on consumer
behavior in the fitness industry.
● Examine factors affecting consumers' purchase decisions when
influenced by Instagram influencers.
● Analyze the impact of influencer credibility on consumer
behavior and electronic word-of-mouth.
● Legal Frameworks and Regulatory Challenges:
● Analyze and evaluate existing laws and regulations concerning
advertisements and e-commerce in India.
● Explore legal frameworks governing social media platforms in
India and the US and their implications for freedom of expression and
privacy.
● Assess the legal complexities and implications of social media
platforms, particularly regarding the rule of law and governance on
the internet.
● Meesho's Social Commerce Platform:
● Analyze and understand the dynamics of Meesho's social
commerce platform, particularly its effectiveness in catering to the
demand for unbranded products in India.
● Influencer Marketing Phenomenon:
● Examine the influencer marketing phenomenon and the
challenges it presents to regulatory bodies.
● Success Factors in Business Partnerships with Influencers:
● Discover the critical success factors of business partnerships
between social influencers and sports supplement brands, focusing on
effective cost structures and revenue streams.
4. Abstract: Within the "Abstract" column, researchers provide concise
summaries of the main points, findings, and conclusions of each source.
These abstracts offer readers a brief overview of the content and scope of the
reviewed literature, aiding them in quickly identifying sources that are
pertinent to their interests or research inquiries. Moreover, abstracts allow
researchers to efficiently scan through multiple sources and extract key
information without having to read each source in its entirety.
● Examines the influence of influencers on health and fitness
consumers' purchase decisions in India during COVID-19,
highlighting positive effects of credibility and para-social interaction.
● Discusses the growing influence of influencers on young
people's health perceptions and behaviors, emphasizing the need for
protective measures against negative marketing practices.
● Investigates the detrimental effects of fitspiration content on
body image, body dissatisfaction, and potential eating disorders,
advocating for further research and media literacy campaigns.
● Confirms the significant role of fitness influencers in building
brand credibility within the fitness industry, while also raising
concerns about potentially distorted imagery promoted by some
influencers.
● Explores the process of identifying and activating influencers
for brand campaigns, emphasizing the importance of compliance with
FTC guidelines and disclosures in influencer marketing.
● Highlights revisions to FTC guidelines concerning
endorsements and testimonials in advertising, particularly focusing on
companies' responsibilities regarding influencer content on social
media.
● Discusses the value of qualitative research in exploring social
phenomena, particularly in understanding human emotions and
behaviors, such as those related to influencer marketing.
● Explores how fitness influencers on Instagram shape
perceptions of a healthy lifestyle, raising concerns about potentially
misleading information and lack of credibility.
● Investigates the influence of influencer credibility on consumer
behavior in the fitness industry on Instagram, emphasizing the
importance of trust and alignment with consumer goals.
● Examines the dynamics of trust-building between consumers
and fitness influencers on social media, highlighting the significance
of credibility and authenticity.
● Analyzes the discourse on healthy diets on Twitter to identify
influential actors and prevalent topics, shedding light on the accuracy
and reliability of health information shared on social media.
● Discusses the increasing significance of influencer marketing in
beauty and fashion industries, particularly targeting young consumers
through social media platforms.
● Emphasizes the role of joy in influencer marketing campaigns,
highlighting its potential to enhance brand authenticity and
community engagement.
● Investigates the personality and content features of social media
influencers and their influence on customer loyalty and choice
imitation in the United Kingdom.
● Provides an overview of laws regulating advertising practices in
India, focusing on key provisions and implications for advertisers and
consumers.
● Summarizes the challenges and issues faced by e-commerce
businesses in India concerning legal regulations and their implications
for stakeholders.
● Outlines key aspects of Meesho's social commerce model for
unbranded products and its implications for the Indian market.
● Provides insights into the legal structures and implications of
social media regulations in India and the US, highlighting differences
and similarities.
● Offers a summary of legal challenges in regulating social media
and efforts to establish regulatory frameworks for the internet.
● Investigates the impact of social media use on adolescents'
emotional well-being in China, highlighting both positive and
negative effects depending on usage patterns.
● Discusses the challenges faced by regulators in addressing
deceptive and misleading practices in influencer marketing and the
need for new frameworks to protect consumers.
● Explores critical success factors in collaborations between
fitness influencers and brands, particularly focusing on revenue
streams and cost structures.
5. Research Question: In the "Research Question" column, researchers
highlight the specific questions or inquiries addressed by authors in their
respective studies. By elucidating the central research questions, researchers
enable readers to discern the overarching themes or issues explored within
the literature review. This information also helps readers evaluate the
alignment between the research questions addressed in individual studies
and the broader objectives of the literature review.
6. Research Study: Within the "Research Study" column, researchers
provide details about the methodologies, designs, and frameworks employed
in each research study reviewed. This includes information about data
collection methods, sample characteristics, theoretical frameworks, and
analytical techniques utilized by authors in their research endeavors. By
delineating these aspects of the research process, researchers facilitate
critical evaluation of the methodological rigor and validity of the studies
included in the literature review.
7. Methodology: The "Methodology" column elucidates the specific
research methodologies, approaches, and techniques employed by authors to
investigate their research questions. This includes descriptions of
quantitative, qualitative, or mixed-methods approaches, as well as details
about data collection instruments, sampling procedures, data analysis
techniques, and any ethical considerations. By providing comprehensive
information about the methodologies employed, researchers enable readers
to assess the appropriateness and robustness of the research methods utilized
in the reviewed studies.
● Quantitative Approach:
● Utilized regression analyses to test hypotheses, including
relationships between variables such as social attractiveness, attitude
homophily, credibility, para-social interaction, and purchase intention.
● Conducted statistical tests to assess the significance of
regression models.
● Qualitative Approach:
● Conducted in-depth analysis of posts using MAXQDA software
to explore comments, interactions, and deeper meanings.
● Employed semi-structured interviews with intentional sampling
for rich information, focusing on topics like fitness habits, social
media usage, and perceptions of fitness influencers.
● Utilized qualitative research methods for exploring the
characteristics and impact of social media influencers (SMIs) on
consumer behavior.
● Included social media audits of fitness influencers' profiles and
qualitative interviews with influencers, brands, and followers.
● Involved legal analysis, case studies, and possibly surveys or
interviews to gather data and insights on legal frameworks,
particularly in the context of advertising, e-commerce, and social
media regulations.
● Combined qualitative and quantitative research methods, such
as surveys, interviews, and analysis of social media metrics, to gather
insights into consumer behavior and the effectiveness of social media
marketing strategies.
● Included meta-analysis techniques to combine and summarize
findings across studies if comparable quantitative data were available.
8. Findings: Within the "Findings" column, researchers summarize the
main results, outcomes, or conclusions derived from each research study
reviewed. This includes both quantitative findings (such as statistical
analyses or empirical observations) and qualitative findings (such as
thematic patterns or interpretive insights). By synthesizing the key findings
across multiple sources, researchers facilitate the identification of common
themes, divergent perspectives, or areas of consensus within the literature
review.
● Factors such as social attractiveness, physical attractiveness,
credibility, and para-social interaction positively influence purchase
intention. Credibility has the strongest impact on purchase intention,
followed by para-social interaction.
● Fitness influencers often portray standardized ideals of the
"ideal" body, focusing on visible muscle definition and thinness. This
can contribute to unrealistic body image perceptions among followers.
● The majority of fitness influencers' posts feature brands related
to diet, exercise, and supplements. Fitness influencers are perceived as
credible sources due to their perceived expertise, attractive physiques,
and role model status.
● Fitspiration content is associated with poorer body image
perceptions among consumers, leading to dissatisfaction with their
bodies, especially among students.
● Consumers trust influencers perceived as experts and value
electronic word-of-mouth (EWOM) over traditional word-of-mouth.
Transparency and credibility are crucial factors in building trust with
fitness influencers.
● Joy is identified as a critical factor in influencer marketing
campaigns, particularly in the fitness industry. Content that conveys
joy fosters stronger brand alignment and authenticity.
● FTC guidelines emphasize the importance of transparency and
disclosures in influencer marketing. Brands are responsible for
monitoring influencers' claims and ensuring compliance with
disclosure requirements.
● Research assesses the strengths and weaknesses of legal
frameworks governing advertisements, e-commerce, and social media
regulations, providing insights into regulatory gaps and compliance
issues.
● Social media marketing strategies influence various aspects of
consumer behavior, including brand awareness, perception, purchase
intent, and actual purchase behavior.
● Social media use can have both positive and negative effects on
emotional well-being in adolescents, depending on usage patterns and
motivations.
● Influencer marketing can be deceptive and misleading,
necessitating new regulatory frameworks to protect consumers.
● Brands collaborate with influencers based on authenticity,
credibility, and shared values. Revenue streams for brands include
increased brand awareness and customer feedback, while costs may
involve providing free products to influencers.
9. Limitation: In the "Limitation" column, researchers critically
evaluate the limitations, constraints, or weaknesses inherent in each research
study reviewed. This may include methodological limitations (such as
sample bias or measurement error), conceptual limitations (such as
theoretical assumptions or scope restrictions), or contextual limitations (such
as external factors influencing the research outcomes). By acknowledging
these limitations, researchers demonstrate a nuanced understanding of the
strengths and weaknesses of the literature reviewed, enhancing the
credibility and transparency of the literature review process.
● Constraints due to specific population (Indian Instagram users)
and pandemic context, potentially affecting the applicability of
findings to broader contexts.
● Self-reported data may introduce bias, affecting the reliability
of results.
● Limitations in content analysis of Instagram-based data due to
characteristics like abbreviations, neologisms, and mixed languages,
hindering automatic analysis and potentially leading to
misinterpretations.
● Small, non-representative sample sizes (e.g., 15 men), leading
to potential selection bias and limiting the generalizability of findings.
● Studies focused on specific cultures or geographies, limiting the
generalizability of results.
● Constraints in data collection, such as limited access to certain
data sources or inability to view proprietary information like brand
guidelines or influencer contracts.
● Reliance on correlational studies or self-reported data, limiting
the ability to establish causation and potentially introducing bias.
● Findings may be specific to certain contexts or time periods,
limiting their applicability to future cases or other countries.
10. Future Scope: The "Future Scope" column discusses potential
avenues for future research suggested by the findings and insights gleaned
from the reviewed literature. This may include identifying gaps or
unanswered questions in the existing literature, proposing new theoretical
frameworks or conceptual models, or suggesting novel methodologies or
approaches for further investigation. By highlighting areas for future
research, researchers not only contribute to the advancement of knowledge
in their field but also inspire future scholars to build upon existing research
findings and address emerging research challenges.
● Investigate the connection between external beauty portrayed
by influencers and perceived well-being, with a focus on mental
health awareness campaigns.
● Explore the prevalence of distorted imagery in fitness content,
its impact on mental and physical health, and analyze brand strategies
for ethical use of fitness influencers. Consider potential regulatory
measures to address misinformation and harmful promotion.
● Investigate the long-term effects of influencer marketing on
consumer behavior, effectiveness of different marketing strategies,
and potential correlations between influencer content and sales data.
● Explore the effects of social media influencers (SMIs) on
different age groups and conduct similar studies in different countries
to assess generalizability and cultural variations.
● Investigate potential amendments to existing laws and
comparative studies with international regulatory frameworks in areas
such as advertising, e-commerce, social media, and online platforms.
● Conduct in-depth studies on the impact of influencers and
social media on younger generations, focusing on marketing and
psychological effects, including self-esteem issues among teenagers.
● Explore the perspectives of influencers and brands through
in-depth interviews and track sales data to correlate the use of joy in
influencer marketing campaigns with sales outcomes.
● Conduct longitudinal studies to track the long-term effects of
social media marketing on consumer behavior, brand awareness, and
product reach. Additionally, explore cross-cultural variations in
consumer responses and marketing strategies.
● Investigate causal mechanisms underlying the relationship
between social media use and emotional well-being through
experiments exploring different patterns of social media use and
content/design features.
● Explore the perspectives of social media influencers in
collaborations with specific industries, such as sports supplement
brands, and investigate consumer responses to influencer marketing
within those industries.
11. Solution: Within the "Solution" column, researchers propose practical
solutions, recommendations, or implications derived from the findings of the
reviewed literature. This may involve identifying best practices, policy
implications, or practical strategies for addressing the research problem or
issue under investigation. By offering actionable insights and
recommendations, researchers enhance the relevance and applicability of the
literature review findings to real-world contexts, thereby bridging the gap
between theory and practice in their field of study.
● Acknowledge the increased engagement and brand
collaborations in health, fitness, and well-being content during the
pandemic.
● Enhance transparency with stricter regulations and clear
instructions for intermediaries handling influencers.
● Emphasize authenticity and trust in influencer partnerships to
ensure successful marketing campaigns.
● Develop strategies to reduce misinformation and improve
health literacy, including improved communications and digital health
literacy education.
● Incorporate joy into influencer marketing campaigns to enhance
effectiveness.
● Focus on using credible influencers and building customer
loyalty through tailored content.
● Propose recommendations to address shortcomings and enhance
transparency, consumer protection, and ethical standards in
advertising and e-commerce regulations.
● Offer recommendations to address challenges or capitalize on
opportunities for social commerce platforms like Meesho in India.
● Provide suggestions to optimize social media marketing efforts
for enhancing brand awareness, reaching target audiences, and
improving ROI.
● Suggest developing features and algorithms on social media
platforms to promote positive social connection and emotional
well-being among users.
● Propose solutions for regulators to address the challenges posed
by influencer marketing effectively.
● Offer guidelines for brands to improve the effectiveness of
influencer marketing campaigns, including careful selection of
influencers and clear collaboration agreements.
PROBLEM STATEMENT
The potential connections between the influencer's interactions and their followers'
actions, which can occur over a longer time period, might be misleading. The
brands are tracking factors such as brand reach, brand awareness, direct and
indirect sales, and generated site traffic to measure the success of influencer
marketing strategies.
In the world of food and health, it's easy to fall victim to misleading marketing
strategies that trick us into believing we're making healthy choices when we're not.
With an increase of processed foods and smart packaging, people are frequently
left confused and uninformed of what they are putting into their bodies. Let's go
deeper at the deceptive techniques employed by food companies and why it's
critical to be cautious about the foods we eat.
Sneaky Snacks: Many packaged snacks advertise themselves as healthy by
prominently showing nutritious ingredients such as almonds and cashews on their
box. However, following a closer look, we often discover that these constituents
account for only a small portion of the food, with the rest consisting of processed
carbohydrates, harmful fats, and artificial additives. These snacks may appear
nutritious at first appearance, yet they add little to our total health and well-being.
(Good day “almond & cashew biscuits”: 1.84% of almond and cashew present in a
packet.)
Tricky Biscuits: Whole wheat biscuits are frequently promoted as a healthier
alternative to refined flour biscuits. However, many commercially marketed whole
wheat biscuits contain low amounts of whole grains and are primarily
manufactured from refined flour. These deceptive labeling tactics encourage
consumers to believe they are making a healthier decision when they are ingesting
items with low nutritional value.
(Whole wheat Marie biscuit contains 52% Maida, where the main USP is whole
wheat, where 18% is whole wheat.)
Herbal Hoax: The health food sector has benefited from the growing trend of
combining medicinal herbs such as ashwagandha and turmeric into snacks and
drinks. While these components have several health advantages, some products
include only trace amounts of these herbs, making their claimed health benefits
insignificant. Consumers are deceived into thinking they are ingesting
health-enhancing items when they are swallowing hollow promises.
(" Nutrition choice herb " includes ashwagandha, turmeric, Tulsi, Giloy & Ambala,
guess how many % of all herbs are present in a packet of Nutri choice? It's just
0.1%, which is close to zero)
Food packaging can be misleading, with labels frequently incorporating confusing
or deceptive language that obscures the genuine nature of the product. For
example, a product called "fresh tomatoes" may mislead consumers into believing
that it contains just fresh, natural components when it contains a blend of artificial
additives and preservatives. Such false labelling methods limit customers' capacity
to make informed food choices.
(Let's take example of kisan hazelnut Choco spread, do you even know there's not
even 0.1% of hazelnut in it.)
Missing components: Artificial flavours and additives are frequently employed in
processed foods to simulate the flavour of natural components. For example,
hazelnut chocolate spread may claim to contain real hazelnuts, but a closer look at
the ingredients list reveals that the flavour is artificially created. This misleading
method not only misleads consumers, but also deprives them of the nutritional
benefits that come with real foods.
(Kisan " fresh tomatoes ketchup ": In packaging it's written that this is only a brand
name/ trademark & doesn't represent it's true nature, which typically describes the
role that we were just blindly trusting that this is natural or fresh tomatoes ketchup,
which is not the reality.)
Misleading Drinks: Beverages advertised as healthier alternatives may include
hidden sugars and artificial sweeteners, nullifying any potential health benefits.
Fruit juices, for example, that are advertised as suitable for consumption during
illness may have high quantities of added sugars, which can aggravate symptoms
and slow recovery. To prevent being deceived by deceptive marketing practices,
consumers must check the components of beverages claimed as health foods.
(ORSL - Electrolyte drink (apple): It is written that " ready to serve fruit beverage
", not an ORS. Do not use during diarrhea, but ORS is used when someone just got
diarrhoea.)
Sugar Shock: Many popular beverages marketed to children, such as
chocolate-flavoured malted drinks, are packed with sugar and artificial ingredients.
Despite claims that they are healthy and advantageous to children's health, these
beverages promote excessive sugar consumption, which can lead to a variety of
health issues such as obesity, diabetes, and tooth decay. Parents must be careful in
reading labels and providing healthier options for their children.
(Children's favorite " BournVita “: The company claims it to be a healthy drink for
Children's which will help their immune system, strong bones, strong muscles and
active brain. While around 55% is sugar. Recently a suit has been filled on
company and they had to reduce the amount of sugar and they took it down to 27 -
30 %)
Sweet Jam Scam: Fruit jams and spreads frequently contain large levels of added
sugars, which outweigh any nutritious benefits from the fruit content. While these
goods may taste sweet and fruity, they provide few necessary nutrients and lead to
high sugar consumption. Consumers should be careful of the deceptive marketing
strategies used by producers to promote these products as healthy options.
(In a 700 gm of Kishan jam, there's 62% sugar which is around 102 sugar cubes,
mostly 465 gm sugar out of 700 gm.)
Dodgy Ingredients: Peanut butter is a popular household item due to its supposed
health advantages and versatility. However, several commercially available peanut
butter types contain harmful oils and chemicals, reducing its nutritional value. To
prevent consuming dangerous additives and preservatives, consumers should read
the ingredient list carefully and choose natural peanut butter variants manufactured
from 100% peanuts.
(The authenticity is so rare, what they portray and what they provide is very
different, even if we compare peanut butter brands, Pintola or SunFest & authentic
brands such as muscle Blaze, my protein etc. we will see a high amount of
hydrogenated vegetable oil used in the brands such as pintola or SunFest.)
In a world where food producers prioritize profits over customer health, it is
necessary to approach food decisions with skepticism. We may make informed
decisions that prioritize our health and well-being by learning to understand food
labels and being aware of deceptive marketing techniques. It is time to see through
the deception and demand honesty and transparency from the companies we
entrust with our health. By campaigning for greater responsibility and supporting
healthier food options, we can help ourselves and future generations enjoy
healthier, more fulfilled lives.
One of the risks mentioned is that some influencers may buy followers or "fake
accounts," which can be misleading for brands. Additionally, the legal framework
for influencer marketing is still evolving, and some influencers may work with
multiple brands at the same time, creating competitive situations. The use of social
media in influencer marketing also gives consumers more power than ever to harm
a brand by criticizing it publicly. It emphasizes that brands have less control over
this, which can lead to image damage.
OBJECTIVES
The first objective is to carry out an in-depth study on social media influencers to
compile data for the marketing of health and nutritional products. To provide a
strong basis for analysis it is necessary to examine the literature, industry reports,
case studies, and similar data that have already been made public.
o Literature Review: Look for studies that discuss the effectiveness of influencer
marketing to promote these products, as well as demographic data about
followers who engage in health-related content and trends or patterns that have
been identified about consumer preferences.
o Case studies: Take a look at case studies of successful influencer marketing
campaigns carried out by health and nutrition brands. Examples of real-world
strategies that have produced positive results, as well as insight into the
challenges and lessons learned, are included in case studies. Factors such as the
choice of Influencers, content creation, audience engagement, and campaign
indicators should be taken into account.
o Public data analysis: Analyzing information sources available on the Internet,
for example, social media monitoring platforms and trend reports. The
popularity and engagement of influencers with a focus on health and nutrition
content, as well as the demographics and preferences of their audience, will be
helpful. Key performance indicators are as follows, to measure the
effectiveness of influencer marketing: reach, participation, and conversion
rates.
o Synthesis and Interpretation: Identify the main trends, patterns, or insights that
are important for health and nutrition marketing about Twitter Influencers by
synthesizing these findings from those sources. Consider the factors such as
credibility, content authenticity, compliance with regulatory requirements, and
audience trust that affect the effectiveness of influencer campaigns in this area.
• Identifying and classifying key industry influencers is another step forward. The
process is based on a systematic examination of the social media landscape to
identify influential personalities who have strong reach, popularity,and content that
has an impact on target demographics in the food industry.
o Define the target demographics of the food sector: Get started with a clear
definition of demographic targets. The factors that may contribute to this could
be age, gender, geographical location, dietary preferences, lifestyle choices,
and special interests in the area of nutrition.
o Social media platforms analysis: Analyze, for example, Instagram, YouTube,
TikTok, Twitter, Facebook, and Pinterest, which are of interest to the food
industry. Different demographics and content creators may be attracted to
different platforms, so it is important to take a close look at them.
o Reach and involvement metrics: Defining the indicators of reach and
participation for possible influencers. Identify individuals with significant
following reach and a consistently high level of engagement in terms of likes,
comments, shares, etc. on their content. The strong engagement of the
audience, which listens to the Influencer's messages, signals an active and
involved participation.
o Analysis of the audience: Analyze the demographics and characteristics of the
Influencer's viewers. Demographics of the influencer's followers and
demographics of the target demographic that were previously established
should be drawn up in such a way. Take into account factors such as age,
gender, location, interests, and buying behavior.
• This project aims to identify and highlight the importance of Influencers on Social
Media in the fitness and nutrition sector that focus on consumer awareness.
Consumers may be skeptical or uncomprehending, thereby limiting their ability to
trust the recommendations of experts.
o Consumer mistrust and lack of understanding:Several sources, e.g. reliable
experts or deceptive advertising in the fitness and nutrition sector, frequently
expose consumers to conflicting information, incorrect claims, or pseudoscience.
o Promoting trust and reliability: Consumers can gain confidence and trust in the
recommendations of influencers by demonstrating that they work with
trustworthy organizations, respect industry standards, or rely on reliable sources.
• With a focus on consumer education, businesses must collaborate with influencers
that prioritize facts and support balanced approaches to physical activity and
nutrition.
o Consumer education: In particular in areas such as health, fitness, and
nutrition, consumers are increasingly turning to influential persons for advice
and recommendations. Businesses can gain effective awareness in their target
audience about the importance of making appropriate choices regarding
physical well-being through partnerships with influencers that focus on
accurate information.
o Credibility and trust: Influencers need to focus on facts and balanced content
to achieve credibility and confidence with the audience. It is more probable
that their followers believe in the safety and reliability of a product or service
when they are supported by such strong men. Given that fact, this credibility
may have a significant impact on the purchase decisions of consumers.
o Counterfeiting Misinformation: Unfortunately, there is a lot of misleading
information on the Internet in particular as regards health and fitness. One way
that businesses can contribute to the fight against misinformation is by working
with opinion leaders who have a preference for facts, to ensure consumers are
informed of reliable and factual information.
• The main focus of the project will be data analysis as soon as these challenges have
been recognized. In this phase, a combination of methods is used to identify
patterns, trends,and commonalities among the difficulties encountered by
enterprises. The aim is to obtain useful information from the collected data.
SCOPE OF THE PROJECT
● To improve the choice, target audience, or performance measurement through data
analysis, AI Influencers are integrated into more sophisticated analytical tools. To
find the best practices for how content is dealt with and absorbed, machine
learning algorithms could analyze a large amount of data.
● Immersive, interactive experiences: Influencer partnerships using Virtual and
Augmented Reality technologies are designed to provide more entertaining and
convincing experiences in support of health and nutrition products and services.
● Blockchain for transparency and responsibility: In influencer marketing
campaigns, the use of blockchain technology to increase transparency and
accountability, authenticity of audience data, ownership of content as well as an
appropriate remuneration system has been used.
● Micro and Nano Influencer Strategies: Using strategies focused on working with
smaller but extremely active micro and nano influencers to attain a more genuine
and focused reach while reducing the risks connected with bigger influencers.
● Ethical and Sustainable Partnerships: Given changing consumer preferences and
social responsibility considerations, emphasis is placed on ethical and sustainable
partnerships with influential people who support values such as body integrity,
inclusion, or environmental sustainability.
● Community development and engagement: focus on building and sustaining
communities in the area of fitness and nutrition business using Influencer
Partnerships. It will also promote the continued involvement, support, and
encouragement of customers with common interests and objectives.
RESEARCH METHODOLOGY/ DATA COLLECTION
Research design:
Research design plays a very crucial role in study especially while determining the
approach, methods, and tools used to gather the data. In our project study, a combination
of qualitative and quantitative research designs is used in order to comprehensively
explore as well as understand the perceptions of consumers towards fitness influencers on
Instagram or any other social media platform.
Qualitative research method is ideal for exploring and understanding phenomena, groups,
or individuals in-depth. This approach was particularly relevant for this study as it
allowed for a deeper dive into the minds and emotions especially in the context of social
relations. Despite criticisms of being unscientific and biassed, qualitative research
becomes more representative with a larger sample size (Creswell, 2014).
Influencers in the fitness sector were interviewed in a semi-structured manner to learn
more about their viewpoints and aspirations for consumer participation. Semi-structured
interviews are a type of qualitative research technique that facilitates in-depth and
flexible exploration of study issues (Creswell, 2014). Through conducting interviews
with influencers, the research sought to comprehend their driving forces, problems faced,
and approaches for endorsing fitness merchandise and interacting with their followers on
Instagram. These interviews helped to capture the depth of the influencers' viewpoints by
giving us a comprehensive grasp of their experiences and allowing them to voice their
opinions in their own words (Fontana & Frey, 2005).
Conversely, quantitative research, as defined by Creswell (2014), is concerned with using
connections between measurable variables to evaluate ideas. This methodology was used
in order to yield broadly applicable findings about the reliability of fitness influencers on
Instagram. A survey with a questionnaire design was used to gather quantitative data,
which made it possible to statistically analyze the results.
Online questionnaires were a useful and effective tool for this investigation. Online
questionnaires are an efficient and economical method of doing research. Additionally,
they guarantee anonymity, which motivates responders to give truthful responses. Online
surveys do have one drawback, though: they are only available to those with computers
and internet connection, which was considered appropriate for this.
In the end we carefully selected the research strategy for this capstone project study in
order to guarantee a thorough comprehension of the opinions that customers have about
Instagram fitness influencers. The study used a combination of both qualitative research
and quantitative research methods in an effort to offer insightful information about the
reliability of fitness influencers and how they affect consumer behaviour in the fitness
sector.
Survey Methodology :
Since there is a limited amount of research concerning consumer trust in influencer
marketing, specifically in the fitness industry, for primary research on marketing, an
online questionnaire-based survey is carried out. Survey was designed using the google
forms tool. This enables direct communication, while maintaining anonymity, with the
target audience. Only a requirement for the survey was respondents who use Instagram or
other social media platforms and have an interest in fitness and nutrition related content.
As a result, judgment sampling—a selection process based on the researcher's assessment
and opinion that participants fulfill the study's requirements—was used to choose the
sample for the questionnaire.
Target demographics:
Using Google Forms, a free online questionnaire creation tool, the survey was made. The
majority of our target audience for the survey was Ahmedabad University students. We
strived for a balanced representation of genders in order to guarantee inclusion and lessen
prejudice. Unlike the skincare or makeup industry, the fitness and nutrition industry is a
lot more versatile and unbiased so we were able to get the viewpoints of both male and
female students on their use of social media and their interest in information related to
fitness and nutrition.
Target Population:
Students enrolled at Ahmedabad University
Target Sample:
Undergraduate and/or graduate students
Students who meet any one of the following criteria:
Full-time students only
Part-time students who are also working as teaching assistants at any institute (university,
school, etc.)
Part-time students who are currently interns at a company
Target age: (may defer in case of past year students/ phd students)
Desired age range (e.g, 18-24 years old)
Sample Size Determination:
As reaching the ideal number of respondents is crucial to the effectiveness of a survey we
wanted neither too few respondents to allow for limited generalizability, nor too many
respondents to become difficult to gather and pull out important analysis. The selection of
sample size is a crucial step in the study design process. To make sure your survey
produces accurate and instructive data, we as a group had to strike a balance by taking
into account a number of variables.
There were several factors to take into account when determining the sample size for the
survey. Initially, social media users having access to the internet were determined to be
the target demographic, especially those with an interest in fitness and nutrition
influencer content on social media. Because social media is widely used, especially
among younger age groups, there was a sizable potential sample size. However, a more
narrow target sample was established to concentrate on those who regularly interact with
fitness-related material on Instagram in order to efficiently manage the study's resources.
Firstly, Ahmedabad University students were determined to be the target population for
the survey. Simply because these students belong to a particular demographic, have
access to social media platforms like Instagram, and are probably going to interact with
information about fitness. This group was selected for ease of circulation of survey as
well.
The formula used for calculating the sample size for a single population proportion was:
Since there was no previous data on the percentage of students who trust fitness
influencers, in our case, the projected population proportion was established at 50% to
guarantee the largest sample size. There was a 5% (0.05) margin of error and a 95%
confidence level..
Using these values, the calculated sample size was:
Therefore, a minimum sample size of 384 respondents (ideal case) was required to
achieve a 95% confidence level with a margin of error of 5%.Also to account for
potential non-response or any incomplete responses, the target sample size was increased
to 400 to 500 students, with the goal of obtaining at least 250 responses. The most of the
250 participants in our survey, who represented a range of academic backgrounds and
specializations, were Ahmedabad University students currently enrolled.
In summary, the target population, confidence level, and margin of error were among the
several variables that were carefully taken into account while determining the sample size
for our project survey. The study aims to offer dependable and generalizable insights on
customers' attitudes towards fitness influencers on social media platforms by
guaranteeing a sufficient sample size and accounting for possible non-response among
students of ahmedabad university.
Data Collection Techniques (survey):
In the survey design data collection the main goal was to determine variables of trust in
influencer marketing. Trust as a variable was divided into six dimensions:
integrity/honesty, authenticity, accountability, credibility, approachability/responsiveness,
and knowledge/expertise. These dimensions were picked out based on their relevance to
the context of influencer marketing, particularly within the fitness and nutrition industry.
Integrity/honesty: It was measured by questions regarding the perceived honesty and
moral correctness of influencers, as well as their over all reputations. This dimension
aimed to assess the degree to which consumers believe influencers to be honest and
transparent with them.
Authenticity: It was another important dimension that was chosen to be examined by the
survey questionnaire. Questions were designed to test whether or not consumers are
perceiving social media influencers as genuine and sincere in their interactions with
followers, rather than being driven solely by self-interest. Followers really care about
how much influencers care about them. If consumers feel influencers are authentic
sources of information, they will keep their trust in them.
Accountability: This dimension was measured by questions related to influencers'
willingness to take responsibility for their actions and decisions, particularly in terms of
the content they promote and the impact it may have on their audience. Sometimes
influencers promoting wrong brands just for sponsorship may lead to followers getting
mislead, in this type of scenario influencers accountability for their actions can re-build
the trust.
Credibility: this dimension is a really important one to study. To examine this aspect
questions were designed to see perceived reliability and trustworthiness of influencers'
recommendations and endorsements. This dimension aims to evaluate the extent to which
consumers (followers) trust influencers' opinions and advice about particular fitness
routines or nutrition products.
Approachability/responsiveness: This was another dimension included in the survey,
focusing on how accessible and responsive influencers are generally to their followers.
The main aim was to capture the perception of the consumers regarding influencers'
willingness to engage and interact with their audience.
knowledge/expertise: Finally, this dimension was measured by questions asking
consumers whether they care about influencers being knowledgeable and skilled in their
specific area, such as fitness or do they have any specific expertise in fitness or nutrition
field. For example if the influencer is a professional gym trainer or nutritionist will
consumers have more trust on their content or recommendations. This dimension aimed
to assess the perceived competence of influencers in providing accurate and helpful
information to their audience.
Variables-related questions in the survey were designed using the Likert scale, which
allowed participants to show their agreement or disagreement with statements on every
dimension of trust. The use of a five-point Likert scale was designed to generate a
continuum that could be used to evaluate consumers’ perceptions and attitudes toward
fitness influencers on Instagram. The Likert scale also helped ensure less effort and more
easily obtainable responses for all six dimensions in a concise way by saving time; as our
purpose here is to understand how strongly consumers agree or disagree with any of these
six dimensions related to the trust they show in influencers.
For questions that contained more than five possible options or answers on a range, we
built dropdown options to relieve the cognitive load for survey respondents. Similarly,
checkboxes were used for questions in which respondents were allowed to select more
than one option, allowing users to show their choices more flexibly.
The survey was short and simple, easily completed in 3-4 minutes. Questions were to the
point as well as concise; no complexity or ambiguity. There were 3 short sections in the
survey, these sections were switched with category questions so that the respondent's
mind wouldn't get stuck on the previous category.
We created a unique and eye-catching custom survey invitation in the form of sending out
messages that would pique their interest in the survey and make it easier for them to want
to participate. To make the survey appear more engaging to responders and help them
quickly comprehend what they are filling out, a description was added so they could
prepare for the upcoming brainstorming questions.
In addition, our team created an aesthetically pleasing QR code poster that conveyed the
project's theme. We stuck it all across the campus, including at the university center's
main area billboards and in the gym, badminton court, tennis court, and indoor basketball
court. This is intended to draw in fitness enthusiasts who frequently use the sports
facilities and gym. They will find it easy to swiftly scan the QR code and complete the
survey if they are interested because they frequently visit these locations.
Interview Methodology:
Interviews stand out as a critical component of survey technique, allowing for
direct interaction between researchers and respondents. This direct connection
allows for clarification of any doubts in survey questions, which improves the
quality and dependability of the data gathered. Furthermore, interviews increase
response rates by actively integrating participants in the data gathering process,
creating a sense of involvement and cooperation. Their value arises from their
ability to acquire subtle or complicated information that would be difficult to
obtain using traditional survey methods alone. Interviews allow researchers to dive
deeper into respondents' viewpoints, experiences, and motivations, increasing their
overall understanding of the research problem.
In our specific research, we employed interviews as one of our survey
methodologies, targeting influencers affiliated with Ahmedabad University. We
asked them around 20 to 25 questions in order to collect relevant information.
Through structured or semi-structured questioning, interviews enable researchers
to gather relevant information directly from participants, whether in person, over
the phone, or via video conferencing. Analyzing the challenges that businesses face
when using social media influencers for marketing in the fitness and nutrition
industry necessitates a thorough grasp of the information collected from the
interview questions. Indeed, interviews are typically used for qualitative research
purposes. In our research, we conducted interviews to find out not just about
customer perceptions, but also about the thoughts and views of social media
influencers in the fitness and nutrition industry. By engaging in direct
conversations with influencers, we aimed to delve deeper into their thoughts,
experiences, and perceptions regarding various aspects of fitness and nutrition
marketing on social media platforms. We were looking for significant qualitative
data from these interviews that would help us understand influencer viewpoints,
such as their tactics, problems, and ideas about product promotion, audience
engagement, authenticity, and trust-building.
To begin,
understanding influencers' backgrounds and experiences helps to contextualize
their sector expertise and credibility. Understanding influencers' background allows
brands to assess the credibility and experience in their specific domains, hence
determining their suitability for collaboration. This insight helps businesses to find
influencers who share their brand values and target demographics. Furthermore,
knowing audience expectations allows businesses to match their marketing tactics
to their target audience's tastes and demands. Audience expectations may differ
depending on demographic features, interests, and values. For example, certain
audiences may favor content quality and aesthetics over authenticity and
transparency. This might include working with influencers that have a strong
connection with their audience and can successfully deliver the brand's message in
a way that connects with their followers. Furthermore, influencers' techniques for
audience expansion and retention highlighted the dynamic nature of social media
platforms and the importance of continual adaptation. Balancing product
promotion and audience trust highlights the value of authenticity in influencer
marketing.
Social proof is the phenomena in which people are affected by the behaviors and
ideas of others, especially when they believe those others to be similar to
themselves or authoritative figures. Testimonials, such as reviews or endorsements,
offer concrete proof of a product's or service's quality and usefulness. Leveraging
social proof and testimonials can help influence purchase decisions, but only if
they are transparent and credible. Consumers are becoming more knowledgeable
and cautious, especially in an era of influencer marketing when authenticity is
important. Influencers and brands must guarantee that social proof and testimonials
are real, unbiased, and explicitly reported as such. Any apparent lack of
transparency or authenticity can erode confidence and jeopardize the efficacy of
marketing campaigns. Price differences may also pose issues for influencers and
businesses looking to maintain reputation and trust. Consumers may doubt the
legitimacy of endorsements or recommendations if there is a large disparity
between the influencer's lifestyle and the cost of the products or services that they
promote. As a result, influencers must be open about any financial agreements or
sponsorships, as well as ensure that the products or services that they promote are
consistent with their own values and views.
The process of establishing a presence on social media typically commences with
individuals driven by passion or interest, prompting them to share their thoughts
and experiences with a wider audience. Influencers often specialize in specific
niches such as lifestyle, fashion, fitness, or travel, crafting content that resonates
with their chosen audience. Consistency in content creation is widely
acknowledged as essential for cultivating a dedicated following over time, as it
fosters engagement and attracts new followers. Employing storytelling as a
communication technique proves effective in captivating audiences and shaping
their purchasing decisions, provided that the narratives remain genuine. Influencers
aim to forge genuine connections with their followers by sharing personal stories
or experiences that offer guidance and influence in their decision-making
processes.
Influencers' choices of platforms demonstrate their understanding of audience
preferences and the dynamic nature of social media, where changes in algorithms
and policies necessitate adaptability. Instagram, with its visual nature and large
user base, remains a popular choice for influencer promotions. Moreover,
fostering community engagement requires active participation, and brands must
ensure that sponsored content remains genuine to avoid distancing followers.
Audiences seek content that resonates with their own lives, fostering a sense of
connection with the influencer. Sustaining this connection entails consistent
interaction with followers across various platforms, including responding to
comments, hosting Q&A sessions, and participating in live broadcasts. Successful
partnerships, particularly in the fitness sector, often involve collaborations with
reputable brands that share the influencer's values and interests.
Authenticity and transparency are pillars of influencer marketing, since many
influencers prioritize promoting only products or services they actually recommend
and use. This dedication to authenticity extends to ensuring that sponsored content
is clearly disclosed to their audience, increasing transparency and reducing any
sense of manipulation. Influencers understand that maintaining credibility is
critical to building trust with their followers, therefore they aim for honesty and
transparency in all of their promotional actions. Influencers want to strengthen
their connections with their audience and foster long-term loyalty and engagement
by being open about sponsored partnerships and only recommending products or
services that line with their own values and views. This dedication to authenticity
not only benefits influencers by enhancing their reputation and credibility but also
creates a more genuine and trustworthy experience for their followers.
Collaborations with brands or businesses often serve as vital opportunities for
influencers to expand their audience reach and enhance their credibility, typically
initiated through direct outreach or mutual interest. The success of such
collaborations relies heavily on shared values between the influencer and the
brand, as any disparity can undermine authenticity and effectiveness. Although
influencer-brand collaborations offer mutual benefits, disagreements may arise if
there is a mismatch in values or expectations. Addressing such situations requires
effective communication and setting clear boundaries to uphold the trust of both
the audience and the brand. Despite the potential for fame and acknowledgment,
influencers are aware of the downsides of social media, including facing online
harassment or attempts to discredit their profiles.