Abdullah said
Credit Officer
Egypt 42514 abdullah-said-591b6613b
Credit Officer with 5+ years of experience in the banking sector, with a proven track record of success
in managing SME clients and reducing default rates. I am particularly interested in working for Standard
Chartered Bank because of its commitment to diversity and inclusion, and its focus on supporting SMEs.
I believe that my unique background and perspectives would be an asset to the team.
Work History
2021/03 - current Credit officer
National Bank of Egypt
Performed semi-annual account credit limit reviews and credit increase review requests
from financial service and sales teams.
Conducted financial statement analysis to assess the creditworthiness of borrowers.
Managed a portfolio of 200 million EGP in loans. Successfully approved 95% of loan
applications. Reduced default rate by 5% .
Provided financial counseling to customers and assisted with lending services.
Personal banker
2019/02 - 2021/03 National Bank of Egypt
Built relationships with existing customers to sustain high satisfaction ratings and retention.
Improved customer service efficiency by 50% by digitizing paperwork.
Promoted financial products by maintaining excellent service offering knowledge.
Worked closely with management to strategize sales techniques to increase branch
production and customer service And recognized as one of the best employees .
Education
2013 - 2017 Bachelor of Commerce in Accounting - Very Good
Suez Canal University (SCU)|Egypt - Ismailia
Certifications & Courses
2023-06 Certificate Small Business Banking (CSSB), Moody's Analytics - 6 months
2023-08 Al For Everyone (DeepLearning.Al), Coursera
2022-11 Introduction to Front-End Development (Meta), Coursera
2022-11 Introduction to HTML5 (University Of Michigan), Coursera
2022-10 Microsoft Outlook Fundamentals, Coursera
2017-04 English for Presentations, the American University in Cairo
2017-02 Entrepreneurial Leadership Foundation, Aspire Experiential Business Solutions
2016-02 Employability Skills Training, Aspire Experiential Business Solutions.
Interests
I'm passionate about learning new things, especially when it comes to technology. I'm
always looking for new ways to use technology to solve problems and make the world
a better place.
I believe that "The only person who is educated is the one who is constantly learning."
- Albert Einstein.
Accomplishments
Used Excel sheet to track my portfolio of small and medium-sized enterprise (SME) clients &
automat many of the tasks that I was previously doing manually .
Acquired contact information of 350 companies resulting in a 35% increase in new client
acquisition. I also identified the most effective marketing messages and used them to target
potential clients who were most likely to be interested in our products or services."
Skills Languages
Microsoft Office Suite (Word, Excel, PowerPoint, Outlook) Arabic
Financial statement review & Collateral risk English
References
Mr. Amr Al-Sadat Mr. Mohamed Al-Komy Mrs. Hanna Aman
Alborg Branch Manager SME’s Manager at Suez branch July 23 Branch Manager
Tel :01000877170 Tel :01002702030 Tel :01067499933
