Đề 1

1. He asked us what time……

a. would we arrive

b. we would arrive

c. if we arrive

2. The company spent thousands of dollars…. its computer systems.

a. updated

b. updating

c. to update

3. It’s important for you … to the examiner’s questions carefully.

a. listened

b. to listen

c. listening

4. They have to wear protective waterproof clothes…their bodies from

getting cold.

a. to keep

b. keep

c. kept

5. He asked me…..

a. what size am I

b. what size I was

c. what size was I

6. She…. have asked him for help if she’d known he would be late.

a. hadn’t

b. didn’t
c. wouldn’t

7. Do you have …. money to pay for your train fare and taxi?

a. too much

b. too many

c. enough

8. We would have gotten here earlier if we….gotten lost.

a. haven’t

b. hadn’t

c. had

9. Sarah …. Spanish if she hadn’t lived in Madrid.

a. would’t learn

b. won’t learn

c. wouldn’t have learned

10. I would never …. bought this computer if I’d known how slow it was.

a. have

b. had

c. having

11. My home is a place …. I can come and relax after work.

a. for which

b. what

c. where

12. He’d done that before, ... he?

a. didn’t

b. wouldn’t

c. hadn’t
13. Nobody called, .... ?

a. did they

b. didn’t they

c. do they

14. She’s arrived late again, ....?

a. isn’t she

b. hasn’t she

b. has he

15. The people ... names are on the list will stay here.

a. whose

b. that

c. where

16. I can’t believe you forgot…the fax to the manager.

a. to send

b. sent

c. sending

17. My boss refuses …. me a pay raise. I’m going to resign.

a. gave

b. to give

c. giving

18. She wasted her time … the situation to him.

a. explained

b. explaining

c. to explain
19. … people have dropped out of school early and have still been very
successful in their careers.

a. Plenty of

b. A lot

c. Lots

20. The view was wonderful. If I …. a camera with me, I would have taken
some pictures.

a. had

b. would have

c. ‘d had

21. He just hadn’t thought….about the possible consequences.

a. few

b. enough

c. little

22. If you are not satisfied with…I have decided, then contact your area
manager.

a. who

b. what

c. which

23. The speaker…presentation you really liked will be at the gala dinner
this evening.

a. whose

b. that

c. who

24. I’d like to have an apartment of my own…I can invite my friends

around whenever I want.

a. which
b. to which

c. into what

25. Jason’s sleeping late. He’s doing night….at the factory this week.

a. hours

b. jobs

c. shifts

26. Juan was unhappy with his job, so he ….. and found another one.

a. quitted

b. was fired

c. retired

27. That jacket is just the right size. It ... you perfectly.

a. fits

b. suits

c. matches

28. A friend of my was…. and had to look for a job.

a. unemployed.

b. unproductive.

c. unattached

29. She applied for a lot of jobs and sent …. to many companies.

a. principles

b. terms

c. resumes

30. I was late because I forgot to …. the alarm on my phone.

a. switch

b. set
c. turn

31. It's time for bed. Can you ……The TV?

a. switched off

b. turned up

c. switched up

32. Someone...... the music and people started dancing.

a. switched off

b. Turn up

c. switched up

33. The author’s ffirs...... of title for the books was not accepted.

a. choice

b. solution

c. commitment

34. Jim found the library staff friendly and ……

a. informative

b. greedy

c. useful

35. Treated badly, the angry customer …. to change to another bank.

a. admired

b. threatened

c. responded

36. After twenty years, detectives have still not been able to solve this….

a. attachment

b. crime

c. unemployment
37. I think bullfighting should be …. because many matadors have been
killed during the bullfight.

a. dropped out

b. bolished

c. extinguished

38. Mr. Sampson’s death was accidental and his son is clearly not a(n) ……

a. killing

b. attack

c. murderer

39. The crowd stood in silent ….to those who had died in the war.

a. tribute

b. way

c. state

40. My sister was …. last month. She lost her job as the company didn’t
need her anymore.

a. promoted

b. resigned

c. downsized

41. They’ll have to increase the salary to …. The right applicants.

a. downsize

b. dismiss

c. attract

42. It wastes more time if you…...Do things one by one.

a. multitask

b. irritate

c. treat
46. He has admitted….. several crimes, including two murders.

a. doing

b. getting

c. committing

47. The ... has failed to prove that he murdered the victim because ha had a
very cast-iron alibi.

a. accused

b. quitted

c. charged

48. The jury.....her, but I still think she’s guilty.

a. accused

b. acquitted

c. charged

Đề 2

1. We’ve saving up .... a well-deserved vacation to Hawaii.

a. taking

b. take

c. to take

2. He asked his daughter …. at the book fair.

a. what had she bought

b. what she had bought

c. what had bought to her

3. It’s important for you …. to the examiner’s questions carefully.

a. listened

b. listening

c. to listen

4. He asked me …..

a. what size am I

b. what size was I

c. what size I was

5. She said I….. make a complaint against the hospital.

a. must

b. have to

c. had to

6. I….have met lots of people if I had gone to the party last night.

a. will

b. should

c. could

7. We would have gotten here earlier if we …. gotten lost.

a. haven’t

b. hadn’t

c. had

8. Sarah …. Spanish if she hadn’t lived in Madrid.

a. wouldn’t have learned

b. won’t learn

c. wouldn’t learn

9. There are …. cars on the road. More people should use public transport.

a. too many
b. too much

c. too

10. ‘Have you ever been to Paris?’ Yes, I’ve been there …. times.

a. little

b. plenty

c. a few

11. The house ….. they’ve bought is next to the park.

a. which

b. in which

c. where

12. Joseph Conrad was a Polish seaman …. Became famous as an English

writer.

a. whose

b. what

c. who

13. Life …. Different in a hundred years’ time, won’t it?

a. will not be

b. would be

c. will be

14. The parents ….we interviewed were all involved in education in some
way.

a. which

b. whose

c. whom

15. My home is a place … I can come and relax after work.

a. that
b. for which

c. where

16. I can’t believe you forgot …. the fax to the manager.

a. to send

b. sending

c. sent

17. My sister said that she…..the shoes again.

a. won’t wear

b. hadn’t worn

c. wouldn't wear

18. I asked my sister …. the dress suited me, and she said I looked great.

a. how long

b. whether

c. that

19. If I had known you were waiting outside, I …. have invited you to come
in.

a. will

b. would

c. may

20. If I …. about the party, I would have worn something nice.

a. knew

b. ’d known

c. did know

21. ….. people have dropped out of school early and have still been very
successful in their careers.

a. Plenty of
b. Lots

c. A lot

22. The speaker …. Presentation you really liked will be at the gala dinner
this evening.

a. whose

b. who

c. that

23. I’d like to have an apartment of my own …. I can invite my friends

around whenever I want.

a. to which

b. into what

c. what

24. If you are not satisfied with …. I have decided, then contact your area
manager.

a. who

b. which

c. what

25. I made a … about the awful service in the hotel.

a. complaint

b. compensation

c. compliment

26. Sasha’s … of the training department.

a. responsible

b. well – qualified

c. in charge

27. She took out an bank loan and …. a business to sell clothes.
a. set up

b. broke up

c. took up

28. I don’t like shopping in the supermarkets because there is too much…..

a. choice

b. thought

c. consideration

29. On the show of Shark Tank, …. have about 10 minutes to present their
business ideas to five successful.

a. competitions

b. presentations

c. contestants

30. ……, they will finish the bridge by next June.

a. Happily

b. Personally

c. Hopefully

31. There’s no sound coming out of the right-hand …..

a. volume

b. speaker

c. flash drive

32. You can press F5 on the … to refresh or reload the page or document
window.

a. keyboard

b. mouse

c. screen
33. The Brazilian team includes some highly ….. young players. They may
win the game.

a. fast

b. strong

c. talented

34. Tourism is of vital …. to many developing countries.

a. problem

b. importance

c. operation

35. After twenty years, detectives have still not been able to solve this…..

a. unemployment

b. attachment

c. crime

36. A(n) … mother is the woman who carries the baby to full tern and gives
birth to him or her.

a. foster

b. biological

c. adoptive

37. Treated badly, the angry customer … to change to another bank.

a. responded

b. threatened

c. admired

38. Steve Job and Hewlett Packard … Apple Computers (now Apple Inc.)
in 1976.

a. founded

b. found
c. created

39. Police are questioning three … in connection with the robbery.

a. murders

c. crimes

c. suspects

40. My sister was …. last month. She lost her job as the company didn’t
need her anymore.

a. promoted

b. resigned

c. downsized

41. Have you ever made a complaint to the company and gotten….?

a. achievements

b. successes

b. compensation

42. Diana’s company was experiencing financial difficulties, so she was…..

a. resigned

b. laid off

b. retired

43. He was taken to hospital complaining of feeling …. in his chest.

a. difficult

b. annoying

c. uncomfortable

44. He applied for a visa three times and in the end he was…..

a. determined

b. successful
c. serious

45. The voltage is usually 220v and we recommend you take a universal
plug ….for electrical appliances.

a. switch

b. adaptor

c. outlet

46. In 1959, Ruth Handler, an American inventor, created the iconic Barbie
doll which was …. her daughter Barbara.

a. called

b. considered as

c. named after

47. Detectives say they are making good progress with their ……

a. investigations

b. applications

c. resignations

48. The jury…..her, but I still think she’s guilty.

a. acquitted

b. charged

c. accused

Đề 3

1. __ for a job could be very complicated

A. being to apply

B. apply

C. applying

2. We’re saving up ___ a well-deserved vacation to Hawaii

A. to take
B. taking

C. take

3. He worked in the computer industry for a few years to gain experience

after ___ a degree in IT.

A. getting

B. gotten

C. get

4. He asked her ___working there, but she gave no reply.

A. whether she liked

B. if did she like

C. did she like

5.They have to wear protective waterproof clothes ___ their bodies from
getting cold.

A. kept

B. to keep

C. keep

6. If i hadn’t missed that train, we _____never late met.

A. will

B. should

C. might

7. I would never ___ bought this computer if I'd known how slow it was.

A. had

B. having

C. have

8. She ___ have asked him for help if she’d known he would be late

A. didn’t
B. hadn’t

C. wouldn’t

9. She wouldn’t have eaten the cake if she ___ it had nuts in it.

A. ‘d known

B. ‘s known

C. ‘d knew

10. We can’t take here. There’s ___ noise

A. too many

B. a lot

C. too much

11. The people ____ names are on the list will stay here

A. where

B. whose

C. that

12. Life ___ different in a hundred years’ time, won’t it?

A. will not be

B. would be

C. will be

13. My home is a place ___ I can come and relax after work.

A. that

B. for which

C. where

14. She’s arrived late again, _____?

A. isn’t she

B. has she
C. hasn’t she

15. You went on an expensive skiing holiday, ____ you ?

A. don’t

B. did

C. didn’t

16. My boss refuses ____ me a pay raise. I’m going to resign

A. giving

B. to give

C. gave

17. His snoring was so bad, so she made him _____ on the sofa downstairs.

A. sleeping

B. sleep

C. to sleep

18. “ ____ me next week if you have time.” said Jane.

A. coming and seeing

B. you came to see

C. come and see

19. If I ___ about the party, I would have worn something nicer.

A. ‘d known

B. did know

C. knew

20. ____ people have dropped out of school early and have still been very
successful in their careers.

A. plenty of

B. lots
C. a lot

21. The view was wonderful. If I ____ a camera with me, I would have
taken some pictures

A. would have

B. had

C. ‘d had

22. Neither of the worker was happy with the new legislation, _____?

A. weren’t they

B. were they

C. was they

23. I’d like to have an apartment of my own ___ I can invite my friends
around wherenether I want

A. which

B. into what

C. to which

24. That is very important for him, ____?

A. isn’t that

B. is it

C. isn’t it

25. We considered offering him the job, but finally ______ him.

A. hired

B. rejected

C. qualified

26. My current job is temporary. I’m looking for a ____ job

A. part- time

B. full- time
C. permanent

27.He was forced to _____ as manager due to his ill health.

A. resign

B. promote

C. fire

28. Juan was unhappy with his job, so he ____ and found another one

A. quitted

B. was fired

C. retires

29. On the show of Shark Tank, _____ have about 10 minutes to present
their business ideas to five successful business people.

A. presentations

B. competitions

C. contestants

30. To turn off the radio, push the ___ on the left.

A. button

B. plug

C. remote control

31. The Brazilian team includes some highly ____ young players. They may
win the game.

A. talented

B. fast

C. strong

32. It’s time for bed. Can you ____ the TV?

A. switch off

B. switch over
C. switch on

33. The author’s first ____ of title for the book was not accepted.

A. commitment

B. choice

C. solution

34. ____, they will finish the bridge by next June

A. happily

B. hopefully

C. personally

35. I think bullfighting should be ____ because many matadors have been
during the bullfight.

A. extinguished

B. dropped out

C. abolished

36. Two ____ came forward and said that they had seen the attack

A. response

B. witnesses

C. judges

37. ____ ignoring him, I crossed the room and walked out the door as if I
didn’t see him.

A. deliberately

B. unquestionably

C. genuinely

38. With so little evidence, it will be difficult to prove that he ____ the
crime

A. committed
B. created

C. compensated

39. Anna says she feels _____every time another woman looks at her
boyfriend

A. jealous

B. annoying

C. delighted

40. Diana’s company was experiencing financial difficulties, so she was

_______

A. laid off

B. resigned

C. retired

41. When the company raised prices, new price ____ had to be put on all
the merchandise

A. charts

B. tickets

C. tags

42. My sister was ____ last month. She lost her job as the company didn’t
need her anymore

A. downsized

B. resigned

C. promoted

43. The voltage is usually 220v and we recommend you take a universal
plug ___ for electrical appliances.

A. adaptor

B. switch

C. outlet
44. He applied for a visa three times and in the end he was ______

A. successful

B. serious

C. determined

45. i tried to call the company, but the phone number had been ______

A. unplugged

B. disconnected

C. stopped

46. In 1959, Ruth Handler, an American inventor, created the iconic.

Barbie doll which was ___ her daughter Barbara.

A. named after

B. called

C. considered as

47. Jonathan Mak is the person whose design used Job’s silhouette ______
into the bite of a white Apple logo.

A. incorporated

B.mixed

C. intermingle

48. The jury _____ her, but I still think she’s guilty

A. acquitted

B. charged

C. accused
 Đề 4
1. They have to wear protective waterproof clothes ____ their bodies from
getting cold
A. kept
B. to keep
C. keep

2. He asked us what time ____

A. we would arrive
B. if we arrived
C. would we arrive

3. John doesn't seem ____ sport very much

A. to enjoy
B. enjoy
C. enjoying

4. He asked me ____
A. what size I was
B. what size am I
C. what size was I

5. Would you mind ____ your music down? I can’t concentrate

A. turning
B. turn
C. to turn

6. Did you take ____ pictures when you were on holiday?

A. much
B. many
C. a lot

7. She wouldn’t have eaten the cake if she ___ it had nuts in it
A. ‘d known
B. ‘s known
C. ‘d knew

8. She ____ have asked him for help if she’d known he would be late
A. wouldn’t
B. hadn’t
C. didn’t
9. I ____ have met lots of people if I had gone to the party last night
A. could
B. will
C. should

10. “Have you ever been to Paris?” Yes, I’ve been there ___ times
A. plenty
B. few
C. a little

11. Joseph Corned was a Polish seaman ___ became famous as an English
writer
A. who
B. what
C. whose

12. You went on an expensive skiing holiday ____ you?

A. don’t
B. did
C. didn’t

13. She’s arrived late again ____?

A. has she
B. isn’t she
C. hasn’t she

14. The house ____ they’ve bought is next to the park

A. in which
B. where
C. which

15. Life _____ different in a hundred year’s time, won’t it?

A. would be
B. will be
C. will not be

16. We asked him ___ he had worn a suit to the job interview
A. if
B. which
C. what

17. He asked his girlfriend how much ___ at the sale the previous day
A. she had spent
B. she would have spent
C. had she spent
18. His snoring was so bad, so she made him ____ on the sofa downstairs
A. sleep
B. sleeping
C. to sleep

19. ____ people have dropped out of school early and have still been very
successful in their careers
A. Plenty of
B. Lots
C. A lot

20. If I had know you were waiting outside, I ___ have invited you to come
in
A. would
B. will
C. may

21. He just hadn’t thought ____ about the possible consequences

A. little
B. few
C. enough

22. The speaker ___ presentation you really liked will be at the gala dinner
this evening
A. who
B. whose
C. that

23. I’d like to have an apartment of my own ____ I can invite my friends
around whenever I
want
A. into what
B. which
C. to which

24. Neither of the workers was happy with the new legislation,____

A. were they
B. was they
C. weren’t they

25. His tutor gave him a few useful ___ to improve his communication skills
A. arguments
B. threats
C. tips

26. She applied for a lot of jobs and sent ____ to many company
A. principles
B. terms
C. resumes

27. The government is planning to raise the ___ age to 70

A. retirement
B. demonstration
C. resignation

28. The company will____ you for the losses you have suffered
A. compensate
B. demonstrate
C. appreciate

29. Jason's sleeping late. He's doing night ___ at the factory this week.
A. shifts
B. hours
C. jobs

30. I was late because I forgot to ____ the alarm on my phone

A. turn
B. set
C. switch

31. We had a lot of ____ with the traffic and got there early
A. advantage
B. luck
C. fortune

32. Tom pressed the ____, but nothing happened

A. outlet
B. cable
C. switch

33. ___, they will finish the bridge by next June

A. Hopefully
B. Personality
C. Happily

34. There’s no sound coming out of the right hand___

A. flash drive
B. speaker
C. volume

35. ____ ignoring him, I crossed the room and walked out the door as if I
didn't see him
A. Deliberately
B. Unquestionably
C. Genuinely

36. With so little evidence, it will be difficult to prove that he ___ the crime
A. committed
B. compensated
C. created

37. I think bullfighting should be ____ because many matadors have been
killed during the bullfight
A. dropped out
B. abolished
C. extinguished

38. Treated badly, the angry customer ____ to charge to another bank
A. responded
B. admired
C. threatened
39. You can _____ very easily on the Dead Sea because it’s so salty
A. boat -
B. drown
C. sink

40. Nancy picked up a really good___ in the market. She was able to buy it
at half price
A. bargain
B. article
C. outlet

41. When the company raised prices, new price____ had to be put on all the
merchandise
A. charts
B. tags
C. tickets

42. Lewis loves being ____. He is his own boss and can choose the hours
that he works
A. self - employed
B. part - time
C. temporary
43. I tries to call the company, but the phone number had been ___
A. unplugged
B. disconnected
C. stopped

44. To promote their products, the company is going to give ____ free
samples
A. off
B. up
C. away

45. Are you faced with too much information to digest? You might be
suffering from
information ____
A. exchange
B. technology
C. overload

46. The man was released because there wasn’t enough _____ to charge
him
A. evidence
B. clue
C. commitment

47. Natalie Wood was the ____ of an unlucky accident in which her
husband, her friend and the boat captain were suspects
A. witness
B. victim
C. murderer

48. Detectives say they are making good progress with their ____
A. investigations
B. applications
C. resignation
 READING

ELVIS PRESLEY - STORY OF A SUPERSTAR

Elvis Presley was born on January 8th, 1935 in Pupelo, Mississippi. His twin
brother, Jesse Garon, died at birth. His parents were very poor and Elvis
regularly sang at church services. When he was thirteen, his family moved to
Memphis, Tennessee. He left school in 1953 and got a job as a truck driver.

In the summer of 1953, Elvis paid $4 and recorded two songs for his mother’s
birthday at Sam Philips’ Sun Records studio. Sam Philips heard Elvis and
asked him to record “ That’s all right” in 1954, 20.000 couples were sold,
mainly in and around Memphis. He made five more records of Sun, and in July
1955, he met colonel Tom Parker, who became his manager in November.

Parker sold Elvis’s contract to RCA Records. Sun Records Got $35,000 and
Elvis got $5,000. With the money he bought a pink Cadillac for his mother. On
January 10th, 1956, Elvis recorded Heartbreak Hotel, and a million copies
were sold. In the next fourteen months, he made another fourteen records, and
they were all big hits. In 1956, he also made his first film in Hollywood.

In march, 1958, Elvis had to join the army. He wanted to be an ordinary

soldier. When his hair was cut, thousands of women cried. He spent the next
two years in Germany, where he met Priscilla Beaulieu, who became his wife
eight years later on May 1th, 1967. In 1960, he left the army and went to
Hollywood where he made several films during the next few years.

49. Elvis Presley was exposed to music when he was thirteen

A. true
B. false
C. doesn’t say

50. His family left pupelo for another place to live in 1950
A. true
B. false
C. doesn’t say

51. He had to pay money to record songs for his mother

A. true
B. false
C. doesn’t say

52. Elvis Presley recorded 8 songs in total at Sun Records studio.

A. true
B. false
C. doesn’t say

53. All his songs recorded at Sun Records became popular.

A. true
B. false
C. doesn’t say

54. He appeared in his first movie in his twenties

A. true
B. false
C. doesn’t say

55. He joined the army in a European country for 2 years.

A. true
B. false
C. doesn’t say

56. Priscilla was one of his crazy fans.

A. true
B. false
C. doesn’t say.
—

MOST COMMON INTERVIEW MISTAKES

A job interview is a nerve-racking experience at the best of times, so it’s
important to prepare for it well. Arriving late is sure to ruin your chances, as is
dressing inappropriately. And do not dream of answering your phone during
the interview. Read on for five more common blunders and how to avoid
making them.

1. Bringing a drink with you

This is a highly unprofessional habit, as it suggests a serious inability to
manage your time. Surely you could have planned your schedule better to
include a coffee stop beforehand? Having a cup in your hand creates the
opportunity for distraction, you might fiddle with it or miss a question while
taking a sip of coffee. Worse still, its contents may end up on the desk, which
will result in the interview remembering you for all the wrong reasons.
2. Ignorance of the company
In this age of technology, it is inexcusable not to know anything about your
prospective employer. Most company websites these days have an “About us”
section giving company history, locations, and a mission statement. Do some
research before the Big Day and you won’t be stumped if the interviewer asked
you a question about the place where you, theoretically, want to work.

3. Talking too much

An interview is a professional situation, not a personal one, so the interviewer
will not want to hear your life story. While you need to answer all the questions
you are asked, your response should be focused and to the point. Don’t get
side-tracked and talk about your home life, your partner, and any children you
may have-save this for the first day on your new job when you are getting to
know your colleagues.

4. Criticizing past employers

It is important to maintain a positive attitude throughout the interview, even
when discussing things that have gone wrong. Don’t let the interview know that
you want to leave your current job because you can’t stand your boss. Saying
unpleasant things about your colleagues is not a good idea, because the
interviewer might know them. Also, you will be showing him how you will speak
about his company if you leave on bad terms in the future.

5. Doubts about your resume

Not being familiar with your past history of employment creates a very bad
impression. It suggests that either you have a very bad memory, or you made up
some of the facts. Make sure you know the basic information by heart because
the interviewer is sure to ask you about it. If you really do have a bad memory,
take a copy to refer to, but do not appear to be reading it out loud.

57. The word “nerve-racking” is closest in meaning to___

A. making you very confident
B. making you very excited
C. making you very nervous or worried -

58. The possibility of ___ can be generated if you hold a cup of coffee
during the interview
A. time management
B. a better schedule plan
C. disturbance -

59. “About us” section on the websites can provide you with information
about___
A. your prospective employer
B. your opponent's locations
C. your mission statement -

60. The world “stumped" is closest in meaning to ___

A. unable to answer a question -
B. unable to remember a question
C. unable to understand a question
61. When you are asked a question, do not ____ and tell the interview about
your personal life
A. start talking about something less important -
B. laugh out loud -
C. refuse to answer the question

62. You should not let the interview know that you want to quit your
current job because you
A. respect your boss very much
B. dislike your boss very much
C. borrow a lot of money from your boss

63. You have to make sure to know basic information about your past
history of employment_____
A. from memory
B. by reading it out loud
C. by asking your friends

BURGLARY AND HOW TO AVOID IT

A recent survey of crime statistics shows that we are all more likely to be
burgled now than 20 years ago and the police advise everyone to take a few
simple precautions to protect their homes.

The first fact is that burglars and other intruders prefer easy opportunities, like a
house which is very obviously empty. This is much less of a challenge than an
occupied house, and one which is well-protected. A burglar will wonder if it is
worth the bother.

There are some general tips on how to avoid your home becoming another
crime statistic. Avoid leaving signs that your house is empty. When you have to
go out, leave at least one light on as well as a radio or television, and do not
leave any curtains wide open. The sight of your latest music centre or computer
is enough to tempt any burglar.

Never leave a spare key in a convenient hiding place. The first place a burglar
will look is under the doormat or in a flower pot and even somewhere more
'imaginative' could soon be uncovered by the intruder. It is much safer to leave a
key with a neighbour you can trust. But if your house is in a quiet, desolate area
be aware that this will be a burglar's dream, so deter any potential criminal from
approaching your house by fitting security lights to the outside of your house.
But what could happen if, in spite of the aforementioned precautions, a burglar
or intruder has decided to target your home? Windows are usually the first point
of entry for many intruders. Downstairs windows provide easy access while
upstairs windows can be reached with a ladder or by climbing up the drainpipe.
Before going to bed you should double-check that all windows and shutters are
locked. No matter how small your windows may be, it is surprising what a
narrow gap a determined burglar can manage to get through. For extra security,
fit window locks to the inside of the window.

What about entry via doors? Your back door and patio doors, which are easily
forced open, should have top quality security locks fitted. Even though this is
expensive it will be money well spent. Install a burglar alarm if you can afford it
as another line of defence against intruders.

A sobering fact is that not all intruders have to break and enter into a property.
Why go to the trouble of breaking in if you can just knock and be invited in?
Beware of bogus officials or workmen and, particularly if you are elderly, fit a
chain and an eye hole so you can scrutinize callers at your leisure. When you do
have callers never let anybody into your home unless you are absolutely sure
they are genuine. Ask to see an identity card, for example.

If you are in the frightening position of waking in the middle of the night and
think you can hear an intruder, then on no account should you approach the
intruder. Far better to telephone the police and wait for help.

1) A well-protected house

a. is less likely to be burgled.

b. is regarded as a challenge by most criminals.

c. is a lot of bother to maintain.

d. is very unlikely to be burgled.

2) According to the writer, we should:

a. avoid leaving our house empty.

b. only go out when we have to.

c. always keep the curtains closed.

d. give the impression that our house is occupied when we go out.

3) The writer thinks that hiding a key under a doormat or flower pot:

a. is a predictable place to hide it.

b. is a useful place to hide it.

c. is imaginative.

d. is where you always find a spare key.

4) Gaining entry to a house through a small window:

a. is surprisingly difficult.

b. is not as difficult as people think.

c. is less likely to happen than gaining entry through a door.

d. is tried only by very determined burglars.

5) According to the writer, window locks, security locks and burglar

alarms:

a. cost a lot of money but are worth it.

b. are good value for money.

c. are luxury items.

d. are absolutely essential items.

6) The writer argues that fitting a chain and an eye hole:

a. will prevent your home being burgled.

b. avoids you having to invite people into your home.

c. is only necessary for elderly people.

d. gives you time to check if the visitor is genuine.

70. The intruders…….

C. can pretend to be officials to enter our house

Roamers
In 1989 a young Australian was travelling around Europe and found himself at
his British hotel after closing time – at ten in the morning. Whilst most of us
might take this as an opportunity to find a cosy bed and breakfast or at least a
dry bench in a railway station, Matt Lassiter spotted a business opportunity.
Knowing that he was not alone and that thousands of backpacking youngsters
were wandering the world with heavy bags and fat wallets, Lassiter came up
with a plan to start his own hostels that made young visitors feel at home
whenever they arrived. “I realised there was not so much a gap in the
backpackers’ market, but rather a canyon.”
A couple of years later, Lassiter formed his own company which he called
Roamers. His intention was to focus on creating hostels which would provide
accommodation for the dynamic youth tourism market. “The average
backpacker, around 18-21, is likely to be highly educated, often taking time off
between school and university and usually has quite a bit of money to spend,
and these are the people Roamers sets out to attract,” says Lassiter.
Today, Roamers operates in more than 20 countries, has 70 hostels and provides
1.5 million bed nights each year. Lassiter says that each hostel is like a kindly
aunt or uncle looking after young people. Backpackers like that, and their
parents like it even more, not because Roamers is a fun environment, but
because Roamers offers a safe and secure form of accommodation.
A typical hostel has showers and toilets on each floor, a “chill out” room with
television, food, bar and drinks facilities, a laundry room and internet access.
Lassiter was very aware that his bright young customers would be familiar with
the internet and it would play an important part in marketing his company.
Part of Lassiter’s success is knowing that backpackers want to feel like
explorers. “We have to be very careful how we market our products – it must be
their decision and not seen as a package holiday – we make them think they are
independent.” The Roamers technique is to offer pre-booked two or four-day
tours, a couple of nights recovering from jet-lag, a welcome pack, clean sheets –
no sleeping bags – and a free call home. The formula is certainly working,
which goes to show that Lassiter’s instincts are exactly right for this growing
holiday market.
1. How did Matt Lassiter react to the British hostel closing in the morning?
A. He looked for alternative accommodation.
B. He decided to continue his journey.
C. It put him off travelling in Europe.
D. It gave him an idea for the future

2. What did Lassiter think would help young travellers?

A. to be less spoilt financially by their parents
B. to be more aware of looking after their money
C. to accept that accommodation can vary
D. to find more welcoming accommodation

3. Roamers hostels are designed for young people who

A. are studying part-time.
B. have freedom and leisure.
C. are living on a small budget.
D. have an interest in marketing.

4. What does “that” in paragraph 3 refer to?

A. the hostels’ caring attitude
B. hostels run by relatives
C. the hostels’ general facilities
D. hostels available worldwide
5. Why are parents in favour of Roamers?
A. They can pay extra for secure arrangements.
B. They approve of the entertainment on offer.
C. They don’t worry about their children’s safety.
D. They like the fact that their children have fun.

6. Lassiter’s use of the internet

A. saves him time and money.
B. shows good business sense.
C. attracts business partners.
D. helps him sell computers.

7. Lassiter is successful because

A. he has researched his market.
B. he operates a very fair formula.
C. travellers can depend on his advice.
D. explorers benefit from his hostels.

DIGITAL CONNECTIONS
Technology is connecting us in ways never seen before in human history. How
will that change our societies, our relationships, ourselves ?

That’s the question that interest Michael Wesch. The last time communications
technology had such a wide-ranging impact was 500 years ago with the
invention of the printing press. Being able to print texts instead of writing them
by hand transformed the world. It changed the way people could communicate
with each other. Suddenly, multiple copies of books could be made quickly and
easily. As more books became available, ideas spread much more rapidly. But
what will be the impact of digital technology, the most powerful connecting tool
we have ever seen?

Michael Wesch argues that communication is fundamental to our relationship,

so it follows that a change in the way we communicate will change those
relationships. Wesch, a university professor, explores digital communication in
his work. In particular, Wesch and his students look at social networking tools
and other interactive Internet means like Youtube. When people create and
share personal videos on Youtube, anyone anywhere can watch them. Wesch
say that this leads to some
people feeling a sort of deep connection with the entire world. But it’s not a
real relationship, it’s not the same as the connection you feel with a member of
your family. In fact, as Wesch says, it's a relationship without any real
responsibility that you can turn off at any moment. So does it make sense to talk
about a Youtube “Community”?

Wesch himself experienced the impact of digital media when he created and
posted his own short video on Youtube. It attracted immediate attention and has
been viewed millions of times. In his video, he tells us that webpages get 100
billion hits a day and that a new blog is started in half a second. He asks us to
think about the power of his technology and how we use it. What could we do
with it? What is its potential?

Wesch isn’t interested in what new media was originally designed for, but in
how it can be used in other ways. For example, social protest such as gathering
signatures for online petitions can now be done using Facebook. He says that
it’s important to end up in control of the technology, not vice versa.

Out of the university, in the real world, Wesch believes it’s crucial for people to
be able to use the new environment of digital media for the greatest possible
impact “It’s the tragedy of our times that we are now so connected we fail to
see it. I want to believe that technology can help us see relationships and global
connections in positive new ways. It’s pretty amazing that I have this little box
sitting on my desk through which I can talk to any one of a billion people. And
yet do any of us really use all the potential that’s there?

57. The invention of the printing press was important because ____

C. people had greater access to information

58. What is Wesch’s main of interest

C. digital technology

59. What does “social networking tools”

A. broadcasting technologies

B. digital took to connect people

C. social printing techniques

60. What does Wesch say about communication

A. our relationship with other people can only be built on verbal

B. communication plays a vital part in our relationship with other people

C. changing the way we communicate cannot change our relationships with

other people
61. What does Wesch say about Internet relationship

A. They are not like real relationship

B. he doesn’t understand them

C. they are the same as family relationships

62. What does Wesch say about digital media

A. social networking has no useful purpose in the real world

B. people should find new uses for these applications

C. connecting to more and more people has no real value

63. Which of the following statement is NOT mentioned in the text

A. Wesch has posted video of different topics on youtube.

B. Wesch thinks we have not used digital media to its full potential

C. Wesch is interested in how technology will change our relationships.

How to master the art of selling

1. People dislike selling

Selling i s an area of business that many people dislike, whether it's

telemarketing or face-to-face selling. lt takes quite a bit of skill to become an
effective salesperson, but through developing a particular mindset and following
some important advice, you can begin to master it.

2. Confidence
One of the most important attributes to have when selling is confidence - you
must sound and appear confident.
Remember that many of the most confident people aren't inwardly confident,
yet they can show confidence on the outside.

3. Know your business

There's nothing worse than a salesperson who doesn't fully understand what
they are selling.
Make sure that you know your product, business and industry inside out.

4. Appearance
Research suggests that you have less than 30 seconds to interact with someone
before they form an opinion of you.
For face-to-face selling, having a professional appearance is vital.
For selling over the phone, the first 15 seconds are vital, so make sure you know
what you intend to say.
Getting words mixed up or sounding hesitant will result in a bad first
impression.

5. Numbers, numbers, numbers

Rejection will happen, but don't take it personally.
Too many people focus on this rejection and often end up making contact with
fewer prospects than they otherwise would.
You will receive setbacks, but the more people you call, the more leads or sales
you'll make.
It's a numbers game – hit the high numbers, and success will almost always
follow.

6. Develop a sales process

Don't think that you have to make a sale the first time that you speak to a
prospect.
Many telemarketers know this and rarely attempt to generate sales, but instead
focus on leads.
A lead may be anything from obtaining permission to e-mail over some more
information to organizing a meeting in person.

7. Know how far you’ll negotiate

Never call a prospect or attend a sales meeting without knowing how far you'll
negotiate.
You should know your starting point, the point which you won't drop below and
a mid-way point which you'll aim for.

8. The sales mindset

Finally, seasoned sellers talk of adopting a 'sales mindset'.
Don't approach selling with dread, as an area where rejections are
commonplace.
Selling should be a challenge.
You should enjoy closing deals, making sales, and each rejection should be
looked on as a result - you're one step closer to meeting your next customer.

CÂU 49. What should you do if you do not have inward confidence?
A. pretend to be confident
B. show inward confidence
C. keep silent

CÂU 50. What do you need to know well?

A. the current popular business
B. the industry of your opponent
C. the thing you sell

CÂU 51. What does '15 seconds' refer to?

A. time to make a good impression on the telephone
B. time to make a good impression with presents
C. time to make a good impression face to face

CÂU 52. What does '30 seconds' refer to?

A. time to make a deal
B. time to have initial interaction before others you
C. time to make a sale

CÂU 53. What should you do when you are rejected?

A. thank it has not happened to only you
B. follow your personal success
C. stop contacting with other people

CÂU 54. What should you focus on?

A. make a sale at the first time you meet a person
B. call as many people as you can
C. contact people via email rather than meet in person

CÂU 55. What do you need to know when negotiating?

A. the ending point
B. the point you drop below
C. the point you aim for

CÂU 56. What sales mindset should you have?

A. approaching selling with confidence
B. seeing selling as a barrier
C. seeing rejection as a failure