SCRIPT HOME SECURITY - VOICE FRONTING
CALL PATTERN
Greeting
Hi this is mike with Smart Alarms how are you today?
Opening
Great!! The reason of my call is that we are offering a state of the art wireless
home Security system with a free doorbell camera
So I believe you are the home owner right??
If we gave you
perfect!! So let me ask you this If we gave you a Latest wireless home security and
automation system with no upfront cost. I’m SURE you would use that, RIGHT.
Transfer
Perfect!! Let me bring my home security specialist on the phone for you, Just
hang on for one moment please okay?
Hold just a moment for me, Okay
REBUTTALS
calling from?
We are calling with smart alarms we are a nationwide company and operate in a
45 states.
Location
Well I am sitting here in our head office in NYC but we are a nationwide company.
If Not Interested
Oh I understand your concerned but let me just ask you this what makes you not
interested is it the affordability or that you already have a system?
IF Affordability
You know what, Believe it or not this is actually really affordable, The
activation, installation & all of the equipment are absolutely free , and you
also get above 20 % discount on your home owners insurance as well just by
putting our system in your home, That make sense right?
IF already have system / Upgrade
Well that’s great if you already got a system, that’s just means you care
about your home and family, but we are not asking you to change your
existing company, we just want you just take a look at what we are offering &
compare it what you already have, I am sure that we can offer you a better
system with better price okay?
How much is it?
Well the equipment, installation and activation are all free the only thing that
you have to keep up with is the monthly monitoring fee and for that I do
have my manager standing right by who can customize the best package
according to your affordability okay.
Limited promotion
So This is a limited time promotion where we are not charging anything for
the equipment ,or the installation& activation let me bring my security
expert on the line who is gona let you know more about it if you don’t like
what you hear, there is not gona be any obligation on your part is that okay?
Why Go with Us?
So we actually have the fastest response time in the entire alarm industry
which is only 18 seconds we are also five time in certified alarm company and
we do have more than million happy & satisfied customer so let me bring my
security expert on the line whose gona tell you more about the company and
the system and then if you don’t like what you hear we can just part as
friends, okay!
Rescue / Great Question
Oh you know that’s a great question let me bring my manager on the phone
who can guide you a little bit better on this. Okay!
Buyout Contract
So we actually buyout contract all the time I have my manager
standing by who can give you further details about this, okay!
