PREREQUISITE

02 Familiarity with IT terminology

+CONTACT
DAYS & IT related work experience are
COURSE
recommended.

US
DevOps
PROGRAM
[email protected]
As organizations are facing new entrants in their
respective markets, they need to stay competitive
and release new and updated products on a
regular basis rather than one or two times a year.

The DevOps Foundation course provides a baseline

understanding of key DevOps terminology to
ensure everyone is talking the same language and +6221 2953 8878
highlights the benefits of DevOps to support
organizational success.

Learners will gain an understanding of DevOps, the

:
cultural and professional movement that stresses
ED BY
communication, collaboration, integration, and R
automation to improve the flow of work between VE
LI

software developers and IT operations

DE

professionals.
RTIFIED BY
CE :
Those on the technical side will obtain an
understanding as to the business value of DevOps
to reduce cost (15-25% overall IT cost reduction)
with increased quality (50-70% reduction in change
failure rate) and agility (up to 90% reduction in
provision and deployment time) to support
business objectives in support of digital
transformation
 TARGET
COURSE OUTLINE 01 AUDIENCE
EXPLORING DEVOPS
Individuals involved in IT development •

02
- Defining DevOps - Why Does DevOps Matter?
IT operations or IT service management •
OBJECTIVE DEVOPS PRINCIPLES
Individuals who require an understanding of
DevOps principles
•
IT professionals working within, or about to enter, •
- The Three Ways - Chaos Engineering an Agile Service Design Environment

03
- The Theory of Constraints - Learning Organizations
DevOps objectives and vocabulary Automation Architect •
Application Developers •
DEVOPS PRACTICES Business Analysts •
Benefits to the business and IT - Continuous Delivery Business Managers •
- ChatOps
- Site Reliability & Resilience Engineering

04
- Kanban
- DevSecOps
Business Stakeholders •
Principles and practices including Change Agents •
Continuous Integration, Continuous

LEARNER
Delivery, testing, security and FRAMEWORKS - Continuous Funding
the Three Ways. - Agile

MATERIALS
- Safety Culture - ITSM
- Learning Organizations

05
- Lean
- Sociocracy/Holacracy
DevOps relationship to Agile, Lean
and ITSM
OPERATING MODELS Sixteen (16) hours of instructor-led training
Improved workflows, - Defining Culture - Organizational Maturity Models
and exercise facilitation
communication and feedback loops
06
- Behavioral Models - Target Operating Models Learner Manual (excellent post-class reference)
Participation in unique exercises designed to apply concepts
Automation practices including Sample documents, templates, tools and techniques
deployment pipelines and DevOps DEVOPS TOOLCHAINS
Access to additional value-added resources and communitie
toolchains - CI/CD - Containers
- Cloud - Kubernetes
- DevOps Toolchain
07
Scaling DevOps for the enterprise
DEVOPS METRICS
CERTIFICATION
Critical success factors and key
performance indicators - The Importance of Metrics - Business Metrics
- Measuring & Reporting Metrics
EXAM
08
- Technical Metrics

Real-life examples and results Successfully passing (65%) the 60-minute

examination, consisting of 40
SHARING & EVOLVING multiple-choice questions, leads to the
- Collaborative Platforms - DevOps Leadership DevOps Foundation Certificate.
- Immersive, Experiential - Evolving Change The certification is governed and
- Learning maintained by the DevOps Institute.