Scribd
Upload
25 views2 pages

OKOYE

Uploaded by

comaxcrewconsult
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
25 views2 pages

OKOYE

Uploaded by

comaxcrewconsult
Copyright
© © All Rights Reserved
We take content rights seriously. If you suspect this is your content, claim it here.
Available Formats
Download as PDF, TXT or read online on Scribd
You are on page 1/ 2

OKOYE INNOCENTIA GINIKA

Address | Rosemug School, Behind Cele Soba, Abuleado Lagos State, Nigeria.
Contact|+2347030955211
Email| [email protected]

PROFESSIONAL SUMMARY
Dedicated and Results-Driven Health Information Manager with a proven track record in Healthcare
Administration. Committed to advancing healthcare delivery through professionalism, innovation, and
dedicated service. Possesses a strong foundation in Health Information Management and a comprehensive
skill set, including data management, electronic medical records, appointment scheduling, providing virtual
administrative support to medical professionals and efficient patient documentation. Seeking a challenging
role in Health Information Management to contribute expertise and drive continuous improvement in
Healthcare processes.

EDUCATION AND CERTIFICATION


 IT Support Skills. 2024
Digital Witch
 Health Records Officers Registration Board of Nigeria (HRORBN) 2019
 Higher National Diploma in Health Information Management November 2016 – October 2018
School of Health Information Management Nnamdi Azikiwe
University Teaching Hospital Nnewi, Anambra State
 Ordinary National Diploma in Health Information Management November 2013 – October
2015
School of Health Information Management Nnamdi Azikiwe
University Teaching Hospital Nnewi, Anambra State
 West African Secondary School Certificate Examination (WASSCE) September 2005 – July
2012
Starlight Model Comprehensive Secondary School
Ogidi, Anambra State.
 First School Leaving Certificate (FSLC) September 1999 – July 2005
Umunnocha Primary School Awka – Etiti, Anambra State.

SKILL SET
 Scheduling and appointment management
 CRM and communication tools like slack, HubSpot, medesk, intercom, zendesk and so on
 Attention to details and accuracy in data entry
 Medical terminology
 Patient care and time management
 Customer service
 Good Communication and Interpersonal skills
 Proficient in IBM SPSS, MS Office Word and Excel
 Expertise in Health data classification using ICD
 Good Team Player and Goal oriented
 Proficient in Electronic Medical Records System
 Ensuring Confidentiality and Compliance

WORK EXPERIENCE
Medical Receptionist
Prime Rock Medical Diagnostic Center, Lagos. July 2023 – Till Present
 Managed front desk operations including patient check-in, scheduling appointments, and answering
phone calls
 Ensured accuracy of patient records and performed data entry tasks
 Provided exceptional customer service to patients and their families
 Collaborated with medical staff to coordinate patient care and address any urgent concerns
 Answer patients phone calls and provide them with the information that they requires
 Take ownership of patients complaints
 Troubleshoot problems and drive resolutions
 Escalate unresolved issues to relevant internal teams

Health Information Management Department


Sokoto Specialist Hospital November 2020 – April 2022
 Overseeing the implementation of Electronic Health Records (HER) for streamlined data
management.
 Conducting regular audits to ensure data accuracy, compliance, and adherence to privacy regulations.
 Collaborating with healthcare providers to optimize coding and documentation practices.
 Managing the compilation and analysis of health statistics for internal and external reporting.
 Ensuring the seamless flow of information between departments for enhanced patient care.
 Contributing to the development and implementation of quality improvement initiatives in Health
Information Management.

Health Information Management Department


Specialist Hospital Sokoto (NYSC) November 2019 – November 2020
 Data Entry in Electronic Medical Record System
 Documentation and Registration of patients
 Collecting and Compilation of Hospital Statistics
 Coding and Indexing of diseases and operation procedures performed

Hospital Information Management Department


Iyienu Mission Hospital Ogidi, Anambra State November 2015 – October 2016
 Enrollment of HIV patients in the facility HIV care (PRE ART or ART) register during the reporting
period
 Management of viral load reports
 Registration and Documentation of patients Bio Data
 Filing and retrieval of patients case note

Conference
2014: The International Federation of Health Information Association IFHIMA (Knowing it better)

REFERENCES
Available on Request.

You might also like