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3cx
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Terms in this set (30)
You can receive Voicemail notifications via email, f
but there is no way to listen to the voice message
this way.
A caller connected to a "Standard" Digital t
Receptionist can directly dial the extension
number of a user and get transferred to that
extension.
A single Digital Receptionist can handle multiple t
callers at the same time.
When creating inbound rules, can the destination y
where the incoming call is routed to, be an
outside number?
When calling a Paging Group, audio only flows t
from the caller to the members of the paging
group (one-to-many).
A Ring Group is configured with "Prioritized Hunt" t
as the ringing strategy. Changing the order of the
members will change the behavior of the Ring
Group.
Can I provision more than one IP phone to an no
extension, even if the vendor and/or the models
are different?
The Voicemail Transcription (speech-to-text) true
feature is available only on Pro and Enterprise
License Keys.
The order of added extensions in a Ring Group f
does not matter, regardless of which "Ring
Strategy" is used by the Ring Group.
3cx
You can auto-delete Voicemails that are X days t
old.
You have created a "Paging Group" with the f
"Paging Multicast" ring strategy. Local, remote
SBC or remote STUN extensions can auto-answer
calls coming from this Paging Group.
The Tunnel Port can be changed after the f
installation has been completed whereas the SIP
Port cannot.
The Voicemail PIN authentication cannot be f
disabled.
Have a look at the edition comparison page t
(https://www.3cx.com/ordering/pricing) and
evaluate the following statement: When installing
using a Standard Edition License Key, you can't
use your own SMTP Server. The 3CX SMTP
Service will automatically be used.
f outbound calls drop after 32 seconds you must f
make sure that SIP ALG is enabled in your firewall
device and that the provider supports this.
The QR code can only be found in the 3CX Web t
Client and in the Welcome Email
The Digital Receptionist destination is chosen t
based on the DTMF tone the PBX receives from
the caller.
You have a SIP Trunk with multiple Numbers/DIDs. f
For each number, a new trunk needs to be added
in 3CX and the DID/MSN needs to be set in the
main number field.
The installer sets the OS Timezone accordingly f
based on what you selected during the Wizard
for both Linux and Windows.
You have created a "Paging Group" with the t
"Paging" ring strategy (not Multicast). Local,
remote SBC or remote STUN extensions can be
added as members to this paging Group.
When the Digital Receptionist timeout is reached, t
you can configure what action is taken
The QR code can be found in the 3CX Web Client t
The Voicemail Transcription (speech-to-text) f
feature is available only on Enterprise License
Keys.
3cx
You can receive Voicemail notifications via email t
with the voice message attached as a wav file
A supported IP phone can be configured n
manually by filling in each setting in the web
interface of the device one by one. Is the device
still covered by 3CX Support when issues occur
with the manual configuration?
To configure an individual outbound Caller ID t
(number) per extension, you do so under: SIP
Trunk → "Your Trunk" → Caller ID → Configure
Outbound Caller ID.
If you choose to use your own public domain n
name for a 3CX installation, 3CX will be able to
generate Let's Encrypt certificates in the same
way it would for 3CX hosted FQDNs.
The Firewall Checker can detect if SIP ALG is t
enabled on the Firewall that sits between 3CX
and the internet.
Review the support guidelines for supported n
devices
(https://www.3cx.com/ordering/procedures/).
Are supported IP phones still covered when
these have not been provisioned via 3CX, run
custom templates and/or use outdated firmware
versions?
When remote, the 3CX App only needs to have f
the Tunnel port (default UDP/TCP:5090)
forwarded/NATed on your Firewall.
