Municipal, United Arab Emirates
Ajman Sewerage: A tailored solution
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The challenge
SEWERAGE
MANAGEMENT IN Commission the sewerage treatment plant, and manage efficiently the
A TAILORED SOLUTION wastewater services of the Emirate of Ajman while taking into account
QUALITY, SAFETY & the increase of population.
ENVIRONMENTAL SYSTEM Maintain the network considering that Ajman wastewater system is
subject to specific risks related to its context and to its environment, such
as the unprecedented growth of real estate in the Emirate.
Ajman Organize customer billing and collection.
UAE
Veolia’s solution
CONTRACT SCOPE
Site: Ajman, United Arab Emirates
Scope: wastewater treatment and
The Emirate of Ajman has awarded Veolia the contract to manage the
sewerage management wastewater services of its capital, Ajman (population of 250,000
inhabitants), via Moalajah the operating company. This is unique in the
CONTRACT DATA
Middle East region since Veolia helps managing the operations and
Duration: 27 years maintenance of the entire Ajman sewage system.
ACTIVITY SECTOR
Municipal
Sewerage management and wastewater
treatment
EXPERTISE
90,000 clients
- Commissioning of the sewerage plant
75,000 m³/day 21 pumping 110,000 properties
- Performance & optimized maintenance capacity stations
- Customer billing and collection served
- Customer care center
- Key account management program
- Trade effluent control and
monitoring
- Risk management system
It also provides tailored solutions such as: Implementation of a quality,
safety and environmental management system, re-crelivered by the
ASPCL, establishment of a 24/7 call center, optimization of the
management of assets with hydraulic modeling and GIS, maintenance
and management of wastewater networks.
The benefits for our client
- Ensure successful service commissioning
- Guarantee treatment plant performance and full compliance with
regulations
- Ensure collection system maintenance is carried out rapidly
- Optimize preventive maintenance and repairs
- Implement a mapping system to assist with collection system
operation
PLANET
- Bring excellence in sewerage network management
- Operate a state-of-the-art customer management with billing,
- Develop a utility management collection and customer relationship management
system (UMS) to capture data from
the field, issue and track work
orders, and collate data at an asset
level Process description
- New tanker discharge facility to
receive effluents.
Optimization of energy with
advanced online control system The Ajman sewerage plant has one wastewater treatment plant of
(planned for (2016) 75,000 m³/d capacity. It includes 10,500 connections, 310 km of gravity
sewer and connection pipes, 30 km of rising mains and 21 pumping
WOMEN & MEN stations (ranging from 10 l/s to 1000 l/s).
- 150 employees and 16 The primary treatment is a UASB (Upflow Anaerobic Sludge Blanket),
nationalities. which is typically an industrial process as it is more efficient with high
Ethics campaign has been launched
COD and with high temperature. In order to enhance the wastewater
in 2013.
- Development of a personnel treatment an activated sludge plant has been designed by Veolia. The
assessment program. plant has been retrofitted with the transformation of the submersed
aerated filters cells into activated sludge cells. Performance tests have
been carried out during summer 2013. The process ensures compliance
with the requirement especially in terms of BOD as the initial sand
Commercial Use ONLY
aerated filter did not achieve sufficient pollution degradation due to a
Update: 2014 high content of H2S after the primary treatment.
Contacts : Environmental regulations are likely to become stricter in the next few
[email protected] years. In order to anticipate changes and their impact on the
wastewater systems, Moalajah has carried out capital investment
Created by: planning studies resulting in the identification of major projects that will
Africa Middle East Zone increase the reliability of the wastewater systems by adding treatment
I&M department capacity, and reducing energy consumption. Some measures have
already been implemented in 2013 and 2014:
Current contract : - Implementation of a tanker discharge facility to receive effluent from
tankers following a change in the local regulations (today a maximum of
120 tankers can be accepted while the number of tankers recorded at
the WWTP soared from less than 5 per day to an average of 400 per
day).
- Increase of the sludge treatment capacity to meet the need of the new
activated sludge plant and the future increase of pollution loads.
