Seid Awol
Seid Awol
Jimma University
Jul., 2020
Jimma University
The Effect of Human Resource Management Practice on Employment
Performance at Public Sectors of Jimma Zone Special Emphasis to
Limu Kosa Wereda
By
Seid Awol
JIMMA UNIVERSITY
Jul., 2020
Jimma University
i
Dedication
This work is dedicated to my parents, Mr. AwolYunus and W/r Saliha Boru Gutama who have
instilled in me the importance of education, the inspiration and also my wife fakia abdulkerim she
makes me strong to set high goals and the confidence to achieve those goals.
ii
Declaration
The researcher here by declares that the thesis entitled, “The effect of Human resource management
practice on Employment performance at public sectors of Jimma Zone special emphasis to Limu kosa
wereda” is his original work and that all sources that was referred to indicated and acknowledged with
complete references.
Main advisor: Zerihun A. Birbirsa (Ph.D. Assoc. prof.) and C o- advisor: Tsigereda Aboye(MBA)
iii
Acknowledgement
I am grateful to my main advisor Zerihun A. Birbirsa (Ph.D Assoc. prof.) for his guidance and valuable
comments. He blended the love of an empathetic brother and the scaffolding of a critical scholar that
made the advisory sessions enjoyable and helpful. His contribution is vast and more than „thanks you‟.
I am deeply indebted to my co-advisor, Tsigereda Aboye, for her guidance and valuable comments
and persistently encouraged me all the way. Special thanks go to Mr. Tegegn Shiferaw a senior
research coordinator in Jimma zone education office for his valuable advice and support. Finally I
want to express my sincere appreciation to all my colleagues in Limu kosa wereda communication
office.
Special thanks go to Limu Genet city administration office for granting me additional finance support
writing materials for the study. I express my sincere appreciation to all the respondents and office
leaders in Limu kosa wereda public sectors for positively collaborating during the data collection
period.
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Table of Contents
Dedication ..................................................................................................................................................ii
Declaration ................................................................................................................................................iii
Acknowledgement .................................................................................................................................... iv
List of tables ............................................................................................................................................viii
List of figures ............................................................................................................................................ ix
Acronyms and Abbreviations .................................................................................................................... x
Abstract ..................................................................................................................................................... xi
CHAPTER ONE ........................................................................................................................................ 1
Introduction ................................................................................................................................................ 1
1.1. Background of the Study ............................................................................................................. 1
1.2. Statement of the problem ............................................................................................................ 4
1.3. Basic Research Questions ........................................................................................................... 5
1.4. Objectives of the study ................................................................................................................ 5
1.4.1. General objective ................................................................................................................. 5
1.4.2. Specific Objectives .............................................................................................................. 6
1.5. Significant of the Study ............................................................................................................... 6
1.6. Delimitation of the study ............................................................................................................. 6
1.7. Limitation of the study ................................................................................................................ 7
1.8. Organization of the study ............................................................................................................ 7
CHAPTER TWO ....................................................................................................................................... 9
Review of Related Literature ..................................................................................................................... 9
Introduction ................................................................................................................................................ 9
2.1. Theoretical framework ................................................................................................................ 9
2.1.1. Human Capital Theory......................................................................................................... 9
2.1.2. Expectancy Theory ............................................................................................................ 10
2.2. Theoretical literature review ..................................................................................................... 11
2.2.1. Concept of Human Resources Management ...................................................................... 11
2.2.1.1. Compensation ................................................................................................................. 12
2.2.1.2. Training .......................................................................................................................... 13
2.2.1.3. Employee Involvement .................................................................................................. 13
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2.2.1.4. Performance appraisal .................................................................................................... 14
2.3. Empirical literature review ........................................................................................................ 15
2.3.1. Compensation and employees‟ performance ..................................................................... 15
2.3.2. Training and employees‟ performance .............................................................................. 16
2.3.3. Employees‟ involvement and Employees‟ performance ................................................... 16
2.3.4. Performance appraisal and Employees‟ performance........................................................ 17
2.4. Conceptual framework of the study .......................................................................................... 17
CHAPTER THREE ................................................................................................................................. 19
Research Design and Methodology ......................................................................................................... 19
Introduction .............................................................................................................................................. 19
3.1. Research Design ........................................................................................................................ 19
3.2. Research Method ....................................................................................................................... 19
3.3. Sources of data .......................................................................................................................... 19
3.3.1. Primary sources of data ...................................................................................................... 19
3.3.2. Secondary sources of data .................................................................................................. 20
3.4. The study site and Population ................................................................................................... 20
3.4.1. The study site ..................................................................................................................... 20
3.4.2. Population .......................................................................................................................... 20
3.5. Sample size and Sampling Techniques ..................................................................................... 20
3.5.1. Sample size ........................................................................................................................ 20
3.5.2. Sampling Techniques ......................................................................................................... 21
3.6. Instrument for data collection ................................................................................................... 22
3.7. Reliability and Validity Analysis of Survey Instrument ........................................................... 22
3.8. Data collection Procedures ........................................................................................................ 23
3.9. Data analysis procedure ............................................................................................................ 24
3.10. Ethical consideration ............................................................................................................. 25
3.11. Operational definitions of key terms in the study.................................................................. 25
CAHAPTER FOUR ................................................................................................................................. 27
Data Presentation, Analysis & Interpretation .......................................................................................... 27
Introduction .............................................................................................................................................. 27
4.1. Data Presentation....................................................................................................................... 27
vi
4.1.1. Survey Instrument Distributed and Rate of Return............................................................ 27
4.1.2. Background of the participants in the Study ...................................................................... 28
4.2. Data Analysis & Interpretation ................................................................................................. 29
4.2.1. Descriptive data analysis and interpretation ...................................................................... 29
4.2.2. Inferential data analysis and interpretation ........................................................................ 30
4.2.2.1. Results of a Pearson correlation for variables in the study ............................................ 32
4.2.2.2. Results of Regression for Variables in the Study........................................................... 35
CHAPTER FIVE ..................................................................................................................................... 40
Summary, Conclusion and Recommendations ........................................................................................ 40
Introduction .............................................................................................................................................. 40
5.1. Summary of the Research findings ........................................................................................... 40
5.2. Conclusion of the study ............................................................................................................. 40
5.3. Recommendation ....................................................................................................................... 41
References ................................................................................................................................................ 43
Appendices A ........................................................................................................................................... 47
Appendices B ........................................................................................................................................... 50
Appendices C ........................................................................................................................................... 51
vii
List of tables
Table 1: Sample size and sampling techniques of the Study………………………………………......20
Table 2: Reliability Report for the instrument in the Study……………………………………………22
Table 3: Survey Instrument Distributed and Rate of Return…………………………………………...26
Table 4: Summary of descriptive statistics for variables in the Study…………………………………28
Table 5: Multi collinearity diagnosis for independent variable………………………………………...31
Table 6: A Pearson Correlation coefficients for Variables in the Study……………………………….32
Table 7: Model Summary for predictive variables in the study ……………………………………….34
Table 8: ANOVA for variables in the study……………………………………………………………35
Table 9: Summary for coefficients of predictive variable in the study……............................................35
viii
List of figures
Fig.1: Conceptual framework……………………………………………………………………..........17
Fig.2: Demographic Characteristics of participants…………………………………………………….27
Fig.3: Normal distribution for scores on HRM practice………………………………………………..29
Fig.4: Normal distribution for scores on Employee performance………………………………………20
Fig.5: Scatter plot for HRM practice vs Employee performance……………………………………….30
ix
Acronyms and Abbreviations
FMCB: Federal Ministry of Capacity Building
HC: Human Capital
HR: Human Resource
HRD: Human Resource Development
HRM: Human resource management
NCBP: National Capacity Building Program
NPM: New Public Management
SPSS: Statistical Package for Social Science
VIF: Variance Inflation Factor
x
Abstract
The main objective of this study was to assess HRM practices and to explore its effect on employees’
performance in public sectors of Limu kosa woreda. To achieve the intended objective, this study
employed a correlational research design. Based on the research design, two sets of quantitative data
was collected. The first set of quantitative data was collected through HRM practice survey
questionnaire from318 participants who were randomly selected from 11public sectors. The second
set of quantitative data was collected through document analysis of participants’ efficiency score from
their respective sectors. Based on the basic research questions, the collected numerical data was
analyzed using descriptive (mean &st. deviation) and inferential (correlation & regression) statistics
through SPSS version 20.Based on the results of this study, the researcher concluded that, the
strength of the association between HRM practice and Employee performance is a significant&
moderate. When examined individually, performance appraisal is relatively strong predictor.
Training and Employee involvement of HRM practices are relatively moderate and significant
predictors whereas Compensation is not a significant predictor of Employee performance in the study
area.Depending on the finding of this study, the following recommendation was forwarded to Limu
kosa wereda public sectors ‘office leaders and HR personnel. It is recommended that HRM need to
conduct a sustainable survey on their own practices, study it, and create an action plan for further
improvement. They need to nurture the performance appraisal practice of their HR because this
variable predicts best the employee performance in public sectors of the study area. It is also
recommended that, HRM to foster strong effort on employees through providing training, involving in
planning of sector activities and regular discussion on their experience & encouragement
(compensation), because these could bring a remarkable change on employees’ skill and motivation
and in turn may bring a strong improvement on employees’ performance.
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CHAPTER ONE
Introduction
This chapter deals with Background of the study, Statement of the problem, Objectives of the
study, Operational definitions of key terms, Significance of the study, Delimitation of the study,
Limitation and Organization of the study.
On the other hand, there is no universal agreement on the definition and concept of human
resource management. For instance, Armstrong (2016) defines human resource management as a
strategic, integrated and coherent approach to the employment, development and well-being of
the people working in organizations. Boxall and Purcell (2016) define and conceptualize human
resource management as the process through which management builds the workforce and tries
to create the human performances that the organization needs. Based on these definitions,
O‟riordan J. (2017) confirmed that the concept of HRM is broad and defined by scholars of the
field in various ways.
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transportation, marketing, purchasing, distribution, promotion of business, accounting, and
public relations are among others. All these activities are interrelated to achieve the targets.
These are to be performed by the employees properly so they can give their best output at the
job.
Therefore employees‟ performance is a matter of extremely important issue for scholars and
practitioners in the field of public administration. Especially with the new waves of
organizational reform and the adoption of new public management, performance management is
one of the core elements that organizations should measure, and actively implement (Saridakis,
& Cooper, 2016).
Although different scholars have used different terminologies for addressing these reforms, such
as new public service, public value management, and transferring from government to
governance, the agreement among these scholars is that, reforms have aimed at changing
traditional public administration to the New Public Management (NPM) model (Boyne,
Entwistle, & Ashworth, 2010). According to Osborne, Radnor, &Nasi (2013) managerialism
under NPM involves the application of new business practices, which also embraced adopting
new systems for managing public sector employees with new emphasis on results and
performance.
In line with this, several researches, have attempted to shown a positive link between specific
management practices such as employees‟ skills, training, motivation, dedication, welfare,
management policies, fringe benefits, salary and employee promotion with employment
performance (Katou, Budhwar, & Patel, 2014).
In this case the systematic studies that linked HRM practices and performance were published by
(Gerhart and Milkovich, 2012; Arthur 2014; Huselid in 2015; MacDuffie, 2015; Guest, 2017).
Thereafter a large number of researches were conducted on different sectors of different
countries. Most of the researches showed significant effect of HRM practices on employee‟s
performance. Employee performance is directly linked with performance of the organization.
The successful organizations consider the HRM practices as a crucial factor that directly affects
the employee‟s performance. Delery and Doty (2016) described seven HRM practices that are
2
relevant to overall organizational performance. Pfeffer (2014) argues that organizations must hire
skilled and capable employees in order to be successful in today‟s global environment. Actual
HR practices are applied by line managers on a daily basis that positively impact employee‟s
perception about HRM practices applied to them (Purcell and Kinnie, 2017). The successful
implementation or failure of HRM practices depends on the skills of the managers (Guest, 2011).
In Africa, particularly, Sub-Saharan countries‟ context there are challenges like lack of training
and in the development of skills and the ability to make use of the available human resources
(Anyim, Ikemefuna, and Mbah ,2011). It can be argued that in the Sub-Saharan African region
public sector needs to increase the skilled labor pool and to develop communities. This involves
the fusion of human resource development strategies and policies that will be suitable for
developing socio-economies in the region and fasten service delivery.
Coming to Ethiopia, the government recognizes that good sector policies depend on building HR
capacity if it is to be implemented successfully at proposed time. In 2001, the country launched a
broad National Capacity Building Program (NCBP) which is an extremely wide ranging and
encouraging program which needs commitment from all public sectors to Upgrade employees
potential (Adebabay& Perkins, 2010). The government identified inter-dependent programs
which led to the creation of a Federal Ministry of Capacity Building (FMCB) to coordinate and
provide strategic guidance to the overall practices especially, HRM. However, as an empirical
study conducted by Gebrekidan (2011), the Ethiopian civil service faces inefficiency and poor
service delivery resulting from limited focus on HRM.
In line with this, in Limukosa woreda, HR strategies and programs are designed in such a way
that they are aligned with organizational objectives. Now days in the woreda HRM is nominated
almost in all public sectors to make considerable contribution to the creation of knowledgeable
and skillful employees so as to widen service delivery to the public. However, it is usual for the
researcher to observe the public complain in Limu kosa woreda in relation with inefficiency and
poor service delivery of public sectors. To solve this puzzle, the researcher decided to
investigatethe topic under consideration. Therefore, the purpose of this study is to assess HRM
practices and to explore its effect on employees‟ performance in public sectors of Limu kosa
woreda.
3
1.2.Statement of the problem
A number of management scholars have focused on research aimed at understanding the effects
of HRM practices on employment performance in public organizations (Boxall, &Macky,
2009). In line with this, many researchers have shown a positive link between adopting specific
management practices and employees‟ performance (Katou, Budhwar, & Patel, 2014).
On the other hand, several researchers argue that the impact of HRM practices on employment
performance is not clear. For instance, Violetta ,& Heidi (2018) after reviewing hundreds of
research studies he concluded that „we are still in no position to assert with any confidence that
HRM has an impact on organization performance‟. This implies that the issue under
consideration is still debatable.
Regarding HRM, some researchers in the field, like, Esmael , Nasser , & Mohammad (2016)
argue that human resource management is ignored area in managerial of function many
developing countries. These researchers strongly suggest that there is a need for research on
employee performance and HRM practices in developing countries like Africa.
In Ethiopia, researchers like, Teseema &Soeters (2010) studied HRM practices (training,
grievance practices, and promotion, recruitment and selection, compensation and performance
evaluation practices)and reported a significant effect on employees‟ performance in health
sectors. Ghebregiorgis& Karsten (2012) studied the effect of HRM practices like recruitment and
selection, performance appraisals, training, and compensation on employment performance in
telecom sector and concluded that among the HRM practices, performance appraisal has no
effect on employees‟ performance whereas recruitment and selection, training, and compensation
showed a significant and positive effect. The researcher recommended a future research on HRM
practices and employees‟ performance. Amare Werku(2015) studied the effect of selected
Human Resource Management Practices on Employees‟ Job performance in Ethiopian Public
Banks. In this study, however, the regression result has revealed that performance appraisal is
found to have moderate but positive effect on employment performance. These imply that there
is a need to study the topic under consideration.
4
As stated above the previous scholars in the field HR tried to show the effect of one, two or
three practices of HRM practices as independent variables on employees‟ performance, however
this study tried to show the overall effect of HRM practices on employees‟ performance using
four independent variables.
In addition to the above concrete reasons, from the researcher experience, there is no previous
study on the effect of HRM practices on employment performance in public sectors of Jimma
Zone, Limu kosa wereda. Due to this we know nothing about the level of HRM practices and
whether these practices had effect on employees‟ performance. Therefore, in order to fill
knowledge and shade light on the research gap, the researcher intended to study the effect of
HRM practices on employment performance in public sectors of Jimma Zone special emphasis
to Limu kosa wereda. To this end, the researcher raised the following four research questions.
5
1.4.2. Specific Objectives
To describe the level of HRM practices as perceived by employees in terms of (Compensation,
Training, Employees‟ involvement, and Performance appraisal) in the study area.
Regarding to its content, the study was delimited to investigate the relationship between HRM
practices in terms of (Compensation, Training, Employee‟s involvement, and Performance
6
appraisal) and employees‟ performance collected from employees‟ efficiency. Therefore this
research did not concern about other HRM practices. This study was also delimited to be
completed within time scope of (Sep.-May, 2020) which is about eight months.
The other limitation was its research approach (quantitative); to this end, only a quantitative
data was collected and analyzed. Due to this reason, Due to this and other reasons the findings
of the study would not fully reflect the situations even in the public sectors of the study area.
There for to enhance the limitation the researcher recommended future mixed and qualitative
research.
Chapter three outlined research design, the study site and population, sample size and sampling
techniques, sources of data, instrument for data collection, reliability analysis of survey
instrument, data collection procedures, data analysis procedure for each of the specific
objectives and ethical consideration.
7
Chapter four presented data analysis and interpretation. In Chapter five summaries of the main
findings, discussion of the results with the previous studies and conclusions as well as
recommendations were forwarded. Finally, the necessary information like, references and
appendices were attached at the end of this paper.
8
CHAPTER TWO
Review of Related Literature
Introduction
This chapter deals with a review of related literatures. In this chapter, the relevant literatures
were reviewed under four major sections. The first major section deals with theoretical frame
work; the section begins with the discussion of human capital &expectancy theories as the bases
for this study. In the second section, the relevant theoretical literatures on the concepts of human
resource management practices and employee performance are critically reviewed. The third
section devoted to the review of previous empirical literatures. This section is further divided in
to sub sections that present, the empirical evidences on the relationship between HRM practices
and employees‟ performance. The final section introduces the conceptual framework of this
study.
2.1.Theoretical framework
2.1.1. Human Capital Theory
The theory of HC can trace it origins to macroeconomic development theory. In the 1950s, the
main factors of production comprised land, labor, physical capital and management (Nafukho,
Hairston, and Brooks, 2004).Human capital theory signifies the combination of brainpower and
experience of staff as a source of competitive improvement that cannot be imitated by rivals
(Resick, 2007).
Applied in the context of organizations, HC theory suggests that individuals who invest in
education and training will increase their skill level and be more productive than those less
skilled, and so can justify higher earnings as a result of their investment in
HC(Frigo,andUbelhart,2016).As Becker (1993) suggested that schooling raises earnings and
productivity mainly by providing knowledge, skills and a way of analyzing problems. Moreover,
Becker‟s ideas play an important role in contemporary employee development and learning
literature, as HC theory fuels the idea that employees‟ knowledge and skills can be developed
through investment in education or training that is, learning (Bapna, Langer, Mehra, Gopal, and
Gupta, 2013).
9
Based on HC theory, contemporary researchers, like Mc cracken, Mcivor, and Wall, (2016)
suggest that investments in education and training will improve productivity; however, it is the
type of training that determines who will pay for the training, that is,the employee or the firm.
These researchers strongly argue that those firms that would not have sufficient incentives to
invest in their workers‟ kills because trained workers can quit working for other employers who
can use these skills.
To sum up human capital theory advocates for attracting, repayment (compensation), developing
people (training)and engaging in organizations. In the context of this research, these are meant to
ensure that the performance of employees is improved. This means that employees can be
rewarded for their efforts. Therefore, in this context, this theory is relevant.
In line with this, Armstrong(2010) argue that, in the expectancy theory, motivation is likely to be
when there is a perceived and usable relationship between and outcome, with the outcome being
seen as a means of rewarding needs. In other words, there must be a relationship between a
certain reward and what has to be done to achieve it. This theory is very important in the context
of this research. It is instrumental especially when designing performance-based employee
wellbeing programmers.
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To sum up, Expectancy theory explains that at any time, an individual‟s motivation onto an
action is driven by that person‟s perception that a specific kind of action will be an effect of a
certain outcome. This theory is termed as the probability of that specific action will lead to a
reward. So, if an individual has a specific goal, some behavior must occur so that the goal can be
achieved. The likelihood of different behaviors will be weighed because behaviors will lead to
the achievement of the desired goals and if those specific behaviors are termed to be more
successful in comparison to others, the person will prefer that behavior. Workers are motivated
to put in more effort so their would-be production of better results because of the expected
reward. The management could make provision for the relationship between performance and
efforts. (Essays UK, 2013).Based on these theories, relevant theoretical literatures are reviewed
in the following few paragraphs.
When the term HRM first became popular there was criticism of it as it referred to people as
resources, as if they were any other factor of production to be leveraged into economic value.
However, Boxall and Purcell (2016) regard this as a misunderstanding of the term. They suggest
that it is not people that are referred to as „human resources‟, rather their knowledge, skills and
energies which they use in their daily roles. People are not human resources, on the contrary,
people are independent agents who possess human resources, which are the talents they can
deploy and develop at work and which they take with them when they leave the organization
(O‟riordan J. 2017).
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To this end, practices of human resource were programmed to motivation, attraction, and
retention of employees and to assurance the success of organizations (Schuler & Jackson, 1987).
Human resource management (HRM) practices were prepared and implemented in that a way the
role of human capital has a great significance towards achieving the organizational goals (Ibn).
Human resource management practices like, performance appraisal, training & development
programs are develop to motivate the employees and when employees were motivated then
organization performance defiantly increased (O‟riordan J. 2017).Human resource management
(HRM) practices are being increasingly considered as major contributory factors on employee
performance. Based on the existing literature, the practices are reviewed as below:
2.2.1.1.Compensation
In his book of Human Resource Management, (Dessler, Sutherland, & Cole, 2005) defines
compensation as employee compensation refers to all forms of pay going to employees and
arising from their employment. The sentence „all forms of pay‟ in the definition does not include
non-financial benefits, but these benefits are paid to employee directly or indirectly in case of
finance .Compensation is offered to employee for gaining competitive position in market. In
others words it support organization because employees are motivated, retained and less leave in
the organization and become capital of organization for long time. Most of the organizations
used performance based compensation strategy for employee rewarded (Collins & Clark, 2003).
The strategy of performance based compensation has optimistic impact on employee‟s
performance (Ibn).
Other researchers in the field argue that, compensation refers to total amount of both the
financial and the nonfinancial rewards that companies give employees in return for work include
non-financial benefits, but these benefits are paid to employee directly or indirectly in case of
finance .Compensation are offered to employee for gaining competitive position in market. In
others words it support organization because employees are motivated, retained and less leave in
the organization and become capital of organization for long time. Most of the organizations
used performance based compensation strategy for employee rewarded (Collins & Clark, 2003).
The strategy of performance based compensation has optimistic impact on employee‟s
performance (Dessler, et.al, 2005). Compensation can be explained in broad terms others than
12
wage or salary. It can be consisted of commissions, fringe benefits, bonuses, reimbursements,
and expense allowances (Ibn). Compensation and benefits are the most basic elements that affect
employee performance as well as overall organization performance (Mathis & Jackson, 2011).
2.2.1.2.Training
Organizations need people with high and appropriate levels of knowledge, skills and
abilities(Armstrong, 2016).One way for enhancing the employee‟s performance and developing
the skills and knowledge of the employees training used as an equipment or tool(Jackson,
Schuler, & Jiang, 2014).Training is the use of systematic and planned instruction and
development activities to promote learning. Training is provide to adopt the change that
organization are required and also training conducted for new employees for easily adjust
according to the culture of the organization and enhance their abilities and adopt new
skills(O‟riordan J. 2017). Culture of the institution quickly accepts through training and that
employees have rewarded or awarded who have advantageous (Jackson,et.al, 2014).
Training is also used for future development and needed requirement of today and also
enhancing the additional competencies of the employees that enhance the employee‟s
productivity (Jackson,et.al, 2014). Training opportunities enhance staff commitment and, if
based on an objective assessment of need, result in a more efficient and effective organization
(O‟riordan, 2017).
2.2.1.3.Employee Involvement
The opportunity to contribute to decisions and have a sense of involvement is valued by most
employees. Much of the knowledge required by organizations to be more productive is in
employees‟ heads, so accessing it makes good business sense (Guest, 2011). Where managers
encourage involvement it is associated with higher levels of satisfaction with management in
organizations (Collins & Clark, 2003).
Involvement of employees creates an atmosphere which authority to make decisions and took act
according to own job. Involvement of Employee is helpful for enhancing ownership, retaining,
commitment, motivation and contribution of employees in an organization. Employee
13
involvement enhances motivation, work satisfaction and employees‟ commitment and they
realized more contributed in competing the organizational goals (Jackson,et.al, 2014).
2.2.1.4.Performance appraisal
Appraisal of performance is a structure measurement processes of performance of employee‟s
towards their assigned job. Performance appraisal‟s prime purpose is to enhance employee‟s
insight and motivation. Mathis & Jackson (2011) told that performance appraisal increase the
productivity of employees and in return organizational performance increased. Performance
appraisal increases professional skills by mentioning the area there needed improvement required
(Singh, 2004). Employee‟s commitment and motivation increased if the performance appraisal
on merit that positively influence on organization reported by (Collins & Clark, 2003). If the
employees show its willingness to play something extra in the organization, this is the key for
organization‟s success (Ibn).
A performance appraisal can be used as a tool for management to classify or appraise and gives
feedback to employee regarding how they performed in a job. And also, how to improve in areas
they are lacking. Some studies have shown that the feedback aspect helps in pointing out
employee‟s strengths and weaknesses. Some stated that for improvement of employee
performance, it is crucial to first pinpoint the area that he/she needs to improve on through
assistance and feedback which reassures the employee's improvement and commitment in terms
of improving employee‟s performance. The feedback recording can be done verbally but mostly,
experts in the legal field usually counsel employers to have records written so that they can
legally protect themselves (Paul, 2014). This way of feedback gives the manager the chance to
closely assess the employee performance through his interaction with colleagues, customers, and
himself. As the staff of a company increases, a more formally written appraisal form should be
refined and used externally or internally, and the appraisal results should come with salary
increases or bonuses. Even though appraisal is adopted verbally or in written, organization have
to make provision for feedback consistently so that employees will make improvement at work
(Ibn).
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2.3.Empirical literature review
2.3.1. Compensation and employees’ performance
Adewale, Adenike, Hezekiah and Heirsmac (2014) have studied the effect of compensation
packages on employees‟ job performance and retention in a selected private University in Ogun
State, South-West Nigeria. The dependent variable in their was employees‟ job performance and
independent variable compensation packages in the form of salary, bonus, incentives,
allowances, and fringe benefits .They reported strong relationship between compensation
packages and employees‟ performance and retention. The summary of their finding indicates that
there is strong correlation between the tested dependent and independent variables (salary,
bonus, incentives, allowances, and fringe benefits). However, management and decision makers
should endeavor to review compensation packages at various levels in order to earn employees‟
satisfaction and prevention of high labor turnover among the members of staff.
In other study, researchers Akter, & Moazzam (2016) studied the impact of compensation
(salary, rewards &Indirect Compensation) on employee performance in banks of Pakistan. They
collected quantitative data from 250 respondents who are working in 20 banks of Pakistan. The
results of regression analysis showed that compensation has positive impact on employee
performance. They proved from correlation analysis that all the independent variables have weak
or moderate positive relationship to each other. The report shows that all the independent
variables have insignificant and positive impact on employee performance. Descriptive analysis
also reveals that all the independent variables have positive impact on employee performance.
In line with this, Odunlami and Asabi (2014) studied the effect of compensation management on
employees‟ Performance in the Manufacturing Sector, of A Reputable Food and Beverage
Industry. The results of Inferential and descriptive statistics Analysis of Variance (ANOVA)
showed that there is a significant relationship between good welfare service and employees
performance. The f-statistics shows that the model is statistically significant. Finally they
reported that there is a significant relationship between compensation management and improved
productivity. This result implies that there is a significant relationship between compensation
management and employees performance.
15
2.3.2. Training and employees’ performance
According to Angela (2014), training had an impact on the performance of employee among the
international civil servants. A survey research design was used for this study 144 staff of the
United Nation supports office for the African mission in Somalia. The finding showed that in
general training enhanced employee engagement on change processes, motivation, job
satisfaction and overall performance.
Another researcher Cooper (2010) found a positive relationship between training programs and
employees‟ job involvement. He argued that if there were some recognitions and financial
benefits for the high performers at the training programs, the feelings of reciprocity emerged in
the high performing employees as well as in other ones which motivated them to extend
themselves in many ways such as adapting new skills, knowledge and competencies which
ultimately leads to improved organizational performance.
16
2.3.4. Performance appraisal and Employees’ performance
Paul (2014) conducted empirical study in selected World Health Organization (WHO) offices in
East Africa .He studied the influence of performance appraisal on employee productivity in an
organization. The selected WHO was of Kenya & Sudan Country Offices. For his study, he
adopted descriptive design and the sample size used was stratified sampling for the selection of
sample and consequently105 respondents were selected. In addition, questionnaires were used
for data collection for both qualitative and quantitative information, while for top management,
interviews were rendered. The Statistical Package of Social Sciences (SPSS) was used to analyze
the data collected. His study found out that performance appraisal carried out on employees has
positive effect on productivity and that performance appraisal feedback affected the employee‟s
productivity positively too.
Odunlami and Asabi (2014) reported that performance appraisal is one of the main functions of
human resource management. It is useful not only for Management but also for the employees
so that they can know and understand about their performance from the Management Point of
view. They concluded their findings that, performance appraisal has a significant effect on
employees‟ performance. Results from a number of research experts in the human resource
management above concluded that there is positive and significant effect of performance
appraisal on employee job performance.
17
Independent Variables Dependent Variable
Compensation
Training
Employees‟ Performance
Employees‟ involvement
Performance Appraisal
As shown in the Fig. 1: above, the independent variables are Compensation, Training, and
Employees‟ involvement and Performance appraisal. In this study, Employees‟ performance is
the dependent variable of this study.
18
CHAPTER THREE
Research Design and Methodology
Introduction
This chapter was organized as research design, research method, sources of data, the study site
and population, sample size and sampling techniques, instrument for data collection, reliability
analysis of survey instrument, data collection procedures, data analysis procedure, data analysis
for each of the specific objectives and ethical consideration.
3.1.Research Design
The general objective of this study was to assess the HRM practices and its effect on employees‟
performance at public sectors of Jimma Zone, Limu kosa wereda. Therefore to achieve the stated
general objective of the study, a correlational design was employed. This , a non-experimental
design is appropriate because, it can provide information that allows predictability based on
associations (Cohen, Manion& Morrison, 2007, & Creswell, 2012).To this end, both explanatory
and prediction types of a correlational design were utilized.
3.2.Research Method
Since the research design of this study was correlational, which was quantitative research
design, to this end; the appropriate quantitative data was gathered from two sets (HRM
practices &employees‟ performance).
3.3.Sources of data
In this study, the relevant quantitative data were collected from both primary and secondary
sources.
19
3.3.2. Secondary sources of data
A secondary data source for this study was employees‟ efficiency score that was collected from
employees‟ profile in the year (2018& 2018/19) of public sectors in Limu kosa Wereda.
3.4.2. Population
The target population of this study was; 2686 employees who were working in33public sectors
of Limu kosa Wereda.
So taking into account the suggestions of these scholars, the design and the objectives of this
study; 11(33%) public sectors were included in this study. However, to determine the sample
size of employees, the researcher employed the simplified sample size formula ( )
20
developed by (Yemane, 1967).Because this mathematical precision formula-driven can make
the sample size perfect (Cohen et al., 2007).
In this sample size formula, n denotes the required sample size, N is the population
size and , refers to the level of significance. Applying this formula, ,at 95%
confidence level or =0.05, for, N =2686, then, the required sample size of employees (n) for
this study will be, simply as:
----------------------------- by substitution.
n=335-------------------------------------by simplification.
Therefore, n=335 (13%) of public sector employees were selected from 11public sectors.
21
3.6. Instrument for data collection
The data collection tool for this study will be adapted from HRM practice survey questionnaire
developed by various researchers (Angela, 2014; Cooper, 2010&Odunlami and Asabi, 2014). As
mentioned earlier, employees‟ efficiency was collected from employees‟ profile (in the years
2018 & 2018/19) of public sectors in the study area.
The survey instrument in this study was contextualized without altering its basic meaning. This
survey instrument was categorized in to five sections: (a) 5 demographic questions (b) 9 items
on compensation (c) 7 items on training; (d) 9 items on employee involvement and (e)11 items
on performance appraisal. For the first section, respondents were asked to provide demographic
information on: (1) name of the sector ;( 2) gender ;(3) age ;( 4) level of education and (5) total
years of service.
For the second section, respondents were asked to respond on the extent to which the identified
items were practiced in their school, using a five-point Likert scale (1 = Strongly disagree; 2 =
Disagree; 3 =Undecided; 4 = Agree; 5 = Strongly agree).The Survey item 1-9 measured
compensation; 10-16 measured training;17-25 measured employee involvement and 26-36
measured performance appraisal.
22
Then reliability test was conducted through Cronbach‟s alpha for each of the four HRM
practices (Compensation, Training, and Employee‟s involvement & Performance appraisal) of
the survey instrument through SPSS version 20. The reliability result from the pilot test for the
instrument in the study was displayed in Table 2 below.
Regarding to the validity of the instrument, as the instrument; HRM practices (Compensation,
Training, and Employee‟s involvement & Performance appraisal) was standardized, the
researcher employed in the study with slight contextualization of few items of the instrument.
23
determined for each survey item and average scores by variables was obtained by totaling each
sector‟s score for each variable and dividing by the number of respondents.
For this purpose, the researcher employed important statistical computations using the statistical
software SPSS version 20 with Excel spread sheet. Analysis of the data was reported using
descriptive and inferential statistics. Descriptive statistics such as mean and standard deviation
was first calculated for the four independent variables ,HRM practices (Compensation, Training,
and Employee‟s involvement & Performance appraisal) and dependent variable (employee‟
performance).To this end, as mentioned earlier, the independent variable was rated on five point-
scales (one to five) with one being the lowest score and five being the highest. Then the mean
score ( ) compared with 3 (“Undecided”) was assumed as neutral. For the score
that was higher than the mean (which was 3 or “Undecided”), the researcher assumed as high or
positive and vice versa.
Regarding inferential statistics, before using this tool, the researcher checked whether the basic
parametric assumptions were satisfied (Polit, 2010).In doing so the assumptions of normality
and linearity for the variables in the study were approximated by visualizing normal curve&
scatter plots respectively through SPSS version 20. In the same way, the assumption of
homosedacity was approximated from scatter plots whereas the assumption of multicolinearity
was evaluated from linear regression diagnosis (Polit, 2010).
In order to achieve the first specific objective ,i.e,to describe the level of HRM
practices(Compensation, Training, Employee‟s involvement & Performance appraisal)from the
24
perception of participants, the researcher employed a descriptive statistics ( Mean and standard
deviation) through SPSS version 20.
As the second objective of this study was to explain the strength of association between
independent variables (Compensation, Training, Employee‟s involvement & Performance
appraisal), and dependent variable (employees‟ performance), a Pearson correlation was
employed (Cohen et al., 2007).
The third and fourth specific objectives in this study were to predict whether each of the
independent variables in the study (Compensation, Training, Employee‟s involvement and
Performance appraisal) had individual effect on dependent variable (employees‟ performance)
in the study area. To this end, the researcher employed a linear regression for each of the
independent variables and dependent variable separately in the study.,
Employee Performance: is the ability to achieve the set objectives within the required timelines
and parameters .It deals with the quantitative result of employee‟s efficiency.
25
Human Resource professional: an effective person in management that can act as strategists,
innovators, change agents, internal consultants, facilitators and coaches in public sectors.
Training: is the use of systematic and planned instruction and development activities to promote
learning (O‟riordan J. 2017).
26
CAHAPTER FOUR
Data Presentation, Analysis & Interpretation
Introduction
This chapter was organized into two major sections. The first section provided presentation of
data in the study. This section was further divided in two sub-sections. The first sub- section
provided biography of respondents in the study and described the demographic characteristics of
participants and in the second sub- section; the returned rate of the survey instrument was
presented. The second major section devoted to data analysis and interpretation of the study. In
this section a descriptive & inferential data analysis and interpretation results were presented
separately.
Returned
27
4.1.2. Background of the participants in the Study
As described in Fig.2 above, from a total of 318 participants, 60% were males and 40% of them
were females. Regarding age distribution, about37% of respondents were between 21-30 years
old, more than half of them (57%) were between 31-40 years old, only 12% of respondents had
age above 41 years. These may indicate that, most of the employees in public sectors of the
study area are hot blooded and found in productive age.
As depicted in Fig.2 above, regarding level of education, about 31% of participants in the study
had diploma, majority of them (63%) were B.A/B.Sc. degree holder and only6% of them were
M.A/MSc degree holders. This may indicate that the participants of this study had enough
knowledge to read and fill the data collection instrument (closed ended questionnaire).
28
One of the demographic characters displayed in Fig.2 above was about the participants‟ service
year. As described in the chart above, about 28 % of them had total years of service between 1-
5yrs, 29% had 6-10yrs, 31% of them had 11-15yrsand about12% of participants in this study
had service years exceed16.To sum up, as mentioned above, not less than (88%) of the
participants in this study had total years of service less than 15yrs.This may indicate that the
majority of employees in public sectors of the study area are young.
In order to answer the first major research questions, a descriptive data analysis and
interpretation for each of the independent variables in the study(Compensation, Training,
Employee‟s involvement and Performance appraisal)were employed. To this end, a quantitative
data was collected from 318 respondents and analyzed through SPSS version 20 and Excel
sheet. As a result, the aggregated descriptive statistics such as mean and Std. deviation for
variables in the study were displayed in (Table 4) below.
Descriptive Statistics
Variables N Mean Std. Deviation
Compensation 318 3.4060 .817
Training 318 3.4874 .555
Employee Involvement 318 3.4074 .573
Performance Appraisal 318 3.4606 .521
Human Resource Practice 318 3.4477 .511
As indicated in Table 4 above, the mean score for each of the variables of HRM practices such as
Compensation (M=3.40, SD=.817),training (M=3.48, SD= .555), employee involvement
(M=3.40, SD=.573) and performance appraisal (M=3.46, SD=.521) were found above the
average score ( 3 or Undecided).The descriptive results in (Table 4) above confirmed that
29
Compensation, training, employee involvement and performance appraisal were perceived as
high/ positive.
To sum up, as shown in the final row of(Table 4) above, the mean score for HRM practice was
found above the average (M=3.44, SD=.511) or high/positively perceived by respondents in the
study area. Therefore HRM practice of public sectors in the study is evaluated by the respondent
as high.
30
Fig.4: Normal distribution for scores on Employee performance
As visualized in fig.3&4 above, it could be approximated that the assumptions of normality &
linearity have not been violated because the visualized normal curves for variables in the study
were not skew rather normal. A further look at the scatter plot in (fig.5) below, the shape of the
residual (error) points had nearly a rectangular shape. This implied that, the assumption of
homoscedastic was satisfied (Polit, 2010).
31
The assumption of multicollinearity was judged based on the diagnosis obtained from multiple
regression output of SPSS version 20.As indicated in (Table 5) below, multicollinearity was not
a problem in this study because, the variance inflation factor (VIF) for independent variables in
the study lies in the range 1< VIF<10,it is tolerable in research (Polit, 2010).
Coefficients
Model Collinearity Statistics
Toleranc VIF
e
1 Compensation .675 1.483
Training .465 2.149
Employee Involvement .372 2.692
Performance Appraisal .434 2.305
a. Dependent Variable: Employee Performance
The second major research question of this study was to explain the strength of the association
of HRM practice (Compensation, Training, Employee involvement and Performance appraisal)
with Employee performance. To this end, a Pearson correlation was employed and the result of
SPSS version 20 was displayed in (Table 6) below.
32
Table 6: A Pearson Correlation coefficients for Variables in the Study
The results of bivariate Pearson correlation(r) coefficients for each of the independent variables
(Compensation, Training, Employee involvement & Performance appraisal)and dependent
variable(Employees‟ performance)were displayed in (Table 6)above. To explain the strength of
associations between each of these independents & a dependent variable, the researcher used
Cohen‟s (1988) guidelines for interpretation purpose. Cohen‟s (1988) expressed strength of
association by simple liner absolute values as (.1 < / r /< .3) a weak correlation, .3 ≤ / r / < .5, a
moderate correlation, and / r / ≥ .5 a strong correlation).
33
significant. Therefore compensation and employee performance hasa significant and moderate
positive association.
As shown in (Table 6) above, the correlation matrix revealed that the point of association
between training and employee performance is significant because of calculated probability
value (p=.000) was found (r=.389, N=318,p<0.01).The above table(Table 6) also indicated the
numerical value of correlation. If we search this positive value in Cohen (1988) simple liner
absolute values, we obtain (r=.389)in the range of(.3 ≤ / r / < .5) indicating moderate
correlation. Therefore, in this study, training and employee performance is moderate and
significantly associate to each other.
Based on (Table 6) above, a correlation coefficient that associated performance appraisal and
employee performance is (r=.698,N=318,andp=.000<0.01).This correlation value revealed that
the association between performance appraisal and employee performance is strong positive
because, based on Cohen ( 1988) guide line, the value is found above the range of (/ r / ≥ .5).As
indicated in (Table 6) above the calculated probability value (p=.000<0.01) is much less than
the assumed probability value in the study. Therefore the strength of association between
performance appraisal and employees‟ performance is strong and statistically significant.
To sum up, as displayed in (Table 6) above, the correlation matrix revealed that the point of
association between HRM practice & employees‟ performance is ( r= .727,N= 318, p < 0.01).
34
Therefore, this study revealed that, the overall HRM practice has statistically significant and
strong association with employees‟ performance. The finding in this study support the results of
the previous studies conducted in various countries which revealed a positive link between HRM
practice and employee performance (Cooper, 2010; Dodi, 2015; and Katou, Budhwar, & Patel,
2014). However, the finding in this study contradicts with other previous researchers that
reported the link between HRM practices and employment performance is not clear (Violetta , &
Heidi ,2018).
To interpret the other essential results of the study, the researcher followed the guide line offered
by (Cohen, 1988;&Dhaka, 2016). To this end, the output of the results of a multiple regression
analysis was summarized in tables and interpreted respectively.
35
Table 7: Model Summary for predictive variables in the study
Model Summary
Mode R R Adjusted R Std. Error of the
l Square Square Estimate
1 .737a .543 .537 .37144
a. Predictors: (Constant), Performance Appraisal, Training,
Employee Involvement, Compensation
The information displayed in (Table 7) above, the multiple regression model summary
showed(R=.737,R Square =R2=.543,adjusted R Square =Δ R2=.537&Std. Error of the
Estimate=.37144).In this case, a value of the multiple correlation coefficient (R=.737) in the
model summary indicates that, the predictive variables(Performance Appraisal, Compensation,
Employee involvement, &Training) have a strong prediction power over employee performance
when seen as a whole. The table also indicated that, the value of (adjusted R Square =Δ
R2=.537) that tells about 53.7% of the mean variance on employee performance can be
explained by these predictors with low Std. Error of Estimate=.37144<.5). This means about
46.3% of the variance on employee performance is explained by other variables of HRM in the
study area.
ANOVAa
36
The F-ratio test (F (4, 313) = 93.041; where, p (.000) < = .05) in the ANOVA (Table 8) above
showed that the overall regression model is a good fit for the data, because it is statistically
significance (p =.000) < = .05).Therefore, the overall predictive variables statistically significant
predictors of employee performance.
The information under "Sig." column of (Table 9) below, indicates us that compensation is not
statistically significant predictor of employee performance because the table showed that the
probability value of beta weight (β=-.062) is (p=.196>0.05).This means that compensation has
no substantial effect on employees‟ performance.
Coefficientsa
Model Unstandardized Standardized t Sig.
Coefficients Coefficients
B Std. Beta
Error
1 (Constant) .747 .170 4.400 .000
Compensation -.054 .042 -.062 -1.296 .196
Training .210 .039 .218 5.444 .000
Employee Involvement .076 .038 .089 2.023 .044
Performance Appraisal .573 .045 .638 12.691 .000
a. Dependent Variable: Employee Performance
According to (Table 9) above, standardized coefficients (beta weight), displayed in the “beta”
column, showed that training contributes (β=.218) to predict the variance on employee
performance and this value is statistically significance because (p=.000 <0.05).This means that
when training increases by 1unit, employees‟ performance increases by.218unit.Therefore,
training has a significant effect on employees‟ performance.
37
The evidence displayed in (Table 9) above, the values (β = .089&P=.000) confirmed that the
observed predicting value (β = .089)of employee involvement is statistically significant,
because, the probability occurrence of this value by chance is less than the probability assumed
in this study (P=.000< =0.05).This indicates that whenever employee involvement increases
by 1unit, employees‟ performance increases by .089unit.Therefore, employee involvement has
a significant effect on employee performance.
The information displayed in (Table 9) above, confirmed that the calculated beta weight
(β=.638) due to performance appraisal is statistically significance because (p=.000 <0.05).This
implies that when performance appraisal increases by 1unit, employees‟ performance increases
by .638unit.Therefore, in this study, performance appraisal has a significant effect on
employees‟ performance.
To sum up the results, a multiple regression was run to predict employees‟ performance, from
compensation, training, employees‟ involvement and performance appraisal. As a result, the
model statistically significantly predicted employees‟ performance. This model can explain
about 53.7% of the variance on employee performance. Some previous studies conducted in the
area support this finding in that HRM practice has a significant effect on employee performance
(Teseema & Soeters ,2010). Other studies, reported the contradicting result in such a way that
HRM practice has no any significant effect on employee performance (Schreiner, 2002; Seibel,
2003; Rajasekhar, 2004; Ebisa, 2013; &Nakiyimba ;2014).
38
The other finding of this study revealed that, training is the next significant predictor of
employees‟ performance. This finding is similar with the previous study in the same area
reported on training and employee involvement by (Angela, 2014). And employees‟
involvement is found to be the least significant predictor of employees‟ performance.
39
CHAPTER FIVE
Summary, Conclusion and Recommendations
Introduction
This chapter was organized in to three major sections. In the first section the major findings
were summarized. The second section was devoted to a conclusion and in the final section of
this chapter, based on the finding of this study, the necessary recommendations were
forwarded.
40
This study has tried to study the effect of HRM practices on employee performance in public
sectors of Jimma Zone with special emphasis to LimukosaWereda. For this purpose, the study
used standardized survey instrument to collect data on perception of respondents about the HRM
practices of public sectors through sampling 11 public sectors in Limu kosaWereda. Based on
the findings of this study, the following conclusion has been articulated. Employees‟ evaluated
the implementation of human resource management practice in public sectors of Limu kosa
Wereda as high implies that, employees showed their level of satisfaction. The strong association
between HRM practice and employee performance signifies that if organizations give attention
to their HRM, they, in turn facilitate employees‟ performance. Moreover, the varied predictive
values among the HRM practices indicate that sectors should pay attention to HRM variables in
accordance with the level of predictive values in order to forecast their organizational
performance.
5.3.Recommendation
The findings in this study have essential implication for public sectors‟ office leaders and their
HR experts found in Limu kosa Wereda. It is recommended that HRM need to conduct a
sustainable survey on their own practices, study it, and create an action plan for further
improvement. Because, knowing and using data related to their own practice may assist HR
expertise and office leaders in identify their strength and weakness. They need to nurture the
performance appraisal practice of their HR because this variable predicts best the employee
performance in public sectors of the study area. It is also recommended that, HRM to foster
strong effort on employees through providing training, involving in planning of sector activities
and regular discussion on their experience & encouragement(compensation), because these
could bring a remarkable change on employees‟ skill and motivation and in turn bring a strong
improvement on employees‟ performance.
It is also timely and relevant to study HRM practice and its effect on employee performance
using other HR variables to become more aware of the variables that more affect employee
performance and to seek the right HRM strategies. Finally, based on the findings and limitation
41
of this study, the researcher recommends the following future research by practitioners. These
may include:
1. To learn more about the HRM practice, a qualitative investigation could be conducted
through participating employees, HR experts and office leaders in the study area.
2. A mixed research could be conducted to understand HRM practice that aid better to
improve employee performance through participating public sector employees, HR
experts and their leaders in the study area.
3. This study could be repeated with a population of employees, sector leaders and HR
experts to understand if perceptions on HRM practice vary among these groups.
42
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Appendices A
Jimma University
47
Part II: Please honestly complete the following survey items. To do so, circle the number
corresponds to your level of agreement or disagreement based on the following scoring.
Strongly Agree=5, Agree=4, Undecided=3, Disagree=2, Strongly disagree=1
Strongly disagree
Strongly Agree
Undecided
Disagree
Agree
No Items
Compensation
In my sector, granting performance bonuses to employees
1 (according to the annual performance) is an activity. 5 4 3 2 1
2 We are being paid adequately for the work we do. 5 4 3 2 1
3 Pay increments offered by our sector are satisfactory. 5 4 3 2 1
4 Our sector makes all payments due to us in time. 5 4 3 2 1
5 We are satisfied with the benefits we receive. 5 4 3 2 1
6 Incentives are fairly distributed in our sector. 5 4 3 2 1
Rewards in our sector are strictly linked to employee
7 performance. 5 4 3 2 1
The existing incentive plans does not motivate me for better
8 performance. 5 4 3 2 1
The benefits we receive in our sector are similar to what most of
9 the other organizations in the industry provide to their employees. 5 4 3 2 1
Training 5 4 3 2 1
In my sector, the use of specific training to make employees more
10 responsive to the requirements of their positions. 5 4 3 2 1
In my sector, the training programmers are able to prepare
11 employees more responsive to future needs of the sector. 5 4 3 2 1
The training needs of the employees in our sector are assessed on
12 the basis of their performance appraisal. 5 4 3 2 1
13 Training in our sector pay emphasis to social skills. 5 4 3 2 1
14 Training in our sector includes general problem solving skills. 5 4 3 2 1
The contents of the training programs organized are always
15 relevant to the changing needs of our sector. 5 4 3 2 1
The contents of the training programs organized are usually
16 relevant to the changing needs of employees. 5 4 3 2 1
48
Employee Involvement 5 4 3 2 1
I am satisfied with my level of involvement in decision making in
17 matters affecting my sector. 5 4 3 2 1
18 I am usually invited to take part in departmental meetings. 5 4 3 2 1
19 I feel more satisfied when I am involved in the sector activities. 5 4 3 2 1
20 My involvement in my sector „s activities increases my output. 5 4 3 2 1
I usually participate in the strategic plan preparation for my
21 sector. 5 4 3 2 1
22 Development plan is done by management members only. 5 4 3 2 1
We lack representations in our sector‟s decision making
23 Committees. 5 4 3 2 1
24 In my sector, employees share a sense of ownership 5 4 3 2 1
25 We are encouraged to participate in various workshops. 5 4 3 2 1
Performance Appraisals
In my sector, the periodic evaluation of employees‟ performance
26 based on measurable objectives. 5 4 3 2 1
In my sector, the periodic evaluation of employees is based on
27 observable behavior. 5 4 3 2 1
Our sector appraises the performance of its employees at regular
28 intervals. 5 4 3 2 1
Performance appraisal in our sector aims at strengthening our job
29 skills. 5 4 3 2 1
Performance appraisal in our sector aims at improving
30 employees‟ performance. 5 4 3 2 1
31 I feel My performance appraisal has been fair. 5 4 3 2 1
32 In my sector, performance appraisal goal is set at realistic levels. 5 4 3 2 1
33 We receive proper feedback on how we are performing. 5 4 3 2 1
Performance appraisal at our sector undertakes to identify the
34 developmental needs of its employees. 5 4 3 2 1
Adequate growth opportunities are available in our sector for
35 those who perform well.
36 In our sector good performers get promoted first. 5 4 3 2 1
Thank You
49
Appendices B
50
Appendices C
Reliability Statistics
Cronbach's N of
Alpha variables
.839 4
Descriptive Statistics
51
Correlations
Compens Training Employee Performance Human Employee
ation Involveme Appraisal resource Performance
nt practic
52
a
Variables Entered/Removed
Performance
Appraisal,
Training,
1 . Enter
Employee
Involvement,
b
Compensation
Model Summary
a
ANOVA
53
a
Coefficients
-
Compensation .042 -.062 -1.296 .196 -.137 .028 .640 1.563
.054
Training .210 .039 .218 5.444 .000 .134 .286 .910 1.099
1
Employee
.076 .038 .089 2.023 .044 .002 .150 .750 1.333
Involvement
Performance
.573 .045 .638 12.691 .000 .484 .661 .578 1.731
Appraisal
Collinearity Diagnostics
54