C-853-100-13 (1)

Network Camera

Application Guide
2.1
Before operating the unit, please read this manual thoroughly
and retain it for future reference.

© 2012 Sony Corporation

 Table of Contents
Overview
How to Use This Manual ...................................... 3
Jump to the related page ..................................... 3
Software screenshots .......................................... 3
When you print out this manual ......................... 3
Using the SNC toolbox .......................................... 3
Installing SNC toolbox ....................................... 3
Starting SNC toolbox ......................................... 4
How to use SNC toolbox .................................... 4
Searching devices ............................................... 6
Assigning an IP address ..................................... 6
Using the Network settings ................................ 8
Registering in My device ................................... 9
Changing the Device list display method ......... 10
Setting SNC toolbox options ............................ 11
Using Privacy Masking
— Masking a Camera Image ......................... 13
Using Panorama Creator
— Creating a Panorama Image ...................... 14
Using the Custom Homepage
— Setting the customized homepage ............. 16
Creating and Uploading the Voice alert file ..... 16
Using the Firmware Upgrade ........................... 19
Using CGI Sending .......................................... 22
Using the Password Setting .............................. 23
Using the Schedule Task .................................. 23
Configuring the device setting ......................... 24
Configuring the batch setting of the devices .... 25
Device restart and initialization ....................... 26
Configuring Windows Firewall .......................... 26
When using Windows 7 ................................... 26
When using Windows 8.1 or Windows 10 ....... 28

2 Table of Contents
 Overview
Using the SNC toolbox
This instruction manual is for application software, such Explains the functions in SNC toolbox.
as the SNC toolbox.
Notes
Tip
• We recommend upgrading to the newest version of the
SNC toolbox stands for Sony Network Camera toolbox. firmware on your device.
• SNC toolbox may not operate correctly if you use a
Note personal firewall or antivirus software in your
Some functions described in this manual may not be computer. In this case, disable the software.
supported depending on the available functions of the • If you are using Windows 7, Windows 8.1 or
connected device. Windows 10, disable Windows Firewall. Otherwise
SNC toolbox will not operate correctly. To set
Windows Firewall see: “Configuring Windows
Firewall” in “When using Windows 7” on page 26 or
“Configuring Windows Firewall” in “When using
How to Use This Manual Windows 8.1 or Windows 10” on page 28.
• If you are using Windows 10, set Tablet mode to off.
This manual is intended to be viewed as a PDF • The SSL function and TLS function are described
document on the computer display. simply as “SSL.”
The following is information you should know to make • The model on sale in China may not support the SSL
maximum use of the manual. Be sure to read it before function.
you start operations. • To perform SSL communication with a camera,
configure the settings of SNC toolbox.
To configure the settings when registering in My
Jump to the related page device, see “Registering in My device” on page 9.
To configure the settings for each device, see “Modify
If you view the manual on the computer display, you can
Device Entry” in “How to use SNC toolbox” on
jump to a related page by clicking its page number. In
page 4.
this way, the detailed information can be easily
To configure the settings for multiple devices at the
searched.
same time, see “Network tab” in “Setting SNC
toolbox options” on page 12.
• When the whole camera image cannot be viewed, set
Software screenshots the display setting (scaling level) of your computer
The software screenshots shown in this manual are display to 100%.
samples for description. Their details may differ from • If you are using a display with high resolution, the
the actual situation. scaling level may automatically be changed.
In addition, the illustrations and menu screenshots for
Network Camera SNC-VM772R are applied as
examples. Installing SNC toolbox
1 Download the installer of SNC toolbox in the
When you print out this manual appropriate folder from the download site.
Depending on the system environment, the illustrations
and screenshots may not be printed finely as those 2 Extract the downloaded installer ZIP file.
viewed in the PDF document.
3 Run the “SncToolbox_Setup.exe” file.

4 Install the SNC toolbox following the wizard

displayed.
If the Software License Agreement is displayed,
read it carefully and accept the agreement to
continue with the installation.

How to Use This Manual / Using the SNC toolbox 3

 View (V) menu
Tip
Status Bar: Switches show/hide of status at the bottom
You should be logged in as administrator to install of the screen.
the software. Normal: Displays detailed information on a device.
Snapshot small: Displays detailed information on a
5 Click Finish. The installation is completed. device with a small thumbnail.
Snapshot large: Lists devices with large thumbnails.
Column Setting: Displays the setting screen for the
Starting SNC toolbox items to display on the list.
If you are using Windows 7, select All Programs from Select Display Series: Displays the screen to select the
the Windows Start menu, then select SNC toolbox and series to be displayed on the list.
SNC toolbox in sequence.
If you are using Windows 8 or Windows 8.1, select SNC Tools (T) menu
toolbox from the Windows Start menu. Search: Searches again for devices.
SNC toolbox starts. Enabling the Search external network device(s)
The main screen appears. SNC toolbox detects device(s) function allows you to search in a wider range.
connected to the local network and displays the list. To configure the function, click Option under Tools,
then select Search Setting in the Network tab.
Device Account: Displays the management screen for
How to use SNC toolbox user names and passwords related to the device.
Network Setting: Displays the screen for modifying the
address settings for the selected device.
Menu bar Function buttons
Device Setting: Displays the settings screen for the
selected device.
Device batch setting: Displays the batch setting screen
for the selected devices.
Privacy Masking: Displays the Privacy Masking
screen.
Panorama Creator: Displays the Panorama Creator
screen.
Custom Homepage: Displays the Custom Homepage
screen.
Voice alert file:
Create: Displays the Create Voice alert file screen.
Upload: Displays the Uploading Voice alert file
Device tree display Device list View button screen.
Firmware Upgrade: Displays the Firmware Upgrade
screen.
Menu bar CGI Sending: Displays the CGI Sending screen.
You can select functions. Depending on the device type, Password Setting: Displays the Password Setting
you may not be able to select a function. screen.
Initialize Device:
File (F) menu Reboot: Restarts the device.
Import: Reads the Device list file (CSV format). Factory default: Initializes the device to factory
Export: Outputs the Device list in a CSV format file. default.
Close: Exits SNC toolbox. Backup setting data: Backs up setting data on a
computer.
Edit (E) menu Restore setting: Restore the backup setting data to
Cut: Cuts off a device or folder. the device.
Copy: Copies a device or folder. Device Homepage: Connects to the device.
Paste: Pastes a device or folder. Device Log:
Select All: Selects all devices in the Device list. System Log: Obtains system log for the device.
Add Folder: Creates a folder. Access Log: Obtains access log for the device.
Add Device Entry: Manually registers a device. Device Log download: Downloads logs for the
Modify Device Entry: Edits the device information. device.
Remove: Removes a device from a folder. Device Information download: Downloads the
Delete: Deletes a device or folder. device information.

4 Using the SNC toolbox

Tool Log: Obtains SNC toolbox log. The search result can be displayed for maximum 1,024
Option: Displays the screen for modifying SNC toolbox cameras.
settings.
Error folder
Task (K) menu When this folder is selected, devices registered in My
Task List: Displays the Task list screen. device folder that can not be connected are displayed in
Add Task: Displays the Task Wizard screen. the Device list.
Modify Task: Displays the Task editing screen. Also, if a registered device is not found on the network,
Delete Task: Deletes task. it will also be registered in this folder.

Help (H) menu My device folder

Tips: Displays tips for the SNC toolbox. When this folder is selected, devices in the Search result
Version: Displays SNC toolbox version information. folder or registered manually are displayed in the Device
list.
Function buttons
Function buttons are used for updating lists and Device list
displaying dialog. Devices registered in the folder selected at Device tree
view are displayed in a list.
Search
Updates the Device list in the search result. Device name
Displays individual device names.
Account
Sets the administrator for each device. Status (Only for Error folder and My device
folder)
Network You can check the current connection status.
Displays the Network Setting dialog.
MAC address
Masking You can check the MAC address of the device.
Displays the Privacy Masking dialog.
Device address
Panorama You can check the IP address of the device.
Displays the Panorama Creator dialog.
Port No., HTTP Port No.
Upgrade You can check the port number of the device.
Updates the device firmware.
DHCP/Fixed IP
Custom HP Displays whether the IP address of the selected device is
Displays the Custom Homepage dialog. DHCP or fixed IP.

Setting Client certificate

Displays the settings screen for the device. Displays the name of the client certificate used for SSL
function.
Task
Displays the Task List dialog. Model
Displays the model name.
Device tree view
This function allows you to customize folders. The Serial No.
registration details of My device can be displayed in tree Displays the serial number.
format.
Version No.
Search result folder Displays the version of firmware.
Selecting this folder displays devices in the network
segment that had been searched for when the system is Admin name
launched or with the Search function in the device list. Displays the administrator user name.

Using the SNC toolbox 5

 IP Address of NIC (Search result folder only)
Tip
Displays the IP address of the NIC (Network Interface
Card) detected. If the device is not detected even with the correct search
settings, see “Note” in “Setting SNC toolbox options –
Hours meter (Only for My device folder) Network tab – Search Setting” (page 12).
Displays the total operating time.

Tips Assigning an IP address

• Depending on the device type, there are items that are To connect the device via network, you need to assign a
not displayed in the device list. new IP address to the device when you install it for the
• A camera with which SSL communication has been first time.
performed will show on the left side of its IP
address. Clicking Network after selecting a device to configure
• The model on sale in China may not support the SSL network settings with from the device list, the Network
function. setting dialog will be displayed. This dialog is
configured with two types of tabs, Basic Setting and
IPv6 Setting.
View button
You can change the display format of the Device list Basic Setting tab (when a single device is
(page 10).
selected from the device list)

Searching devices
Clicking Search enables you to detect network devices
connected to the network. In the initial status, it detects
devices on the same network segment. However after
configuring search settings, it is able to search devices
even outside the network segments.
For details on Search settings, see “Setting SNC toolbox
options – Network tab – Search Setting” (page 12).
SNC toolbox searches devices on a regular basis. You
can determine the status of the search function from the
Search button.

Searching

Searches devices on the network on a regular basis and

updates the device list automatically. Click to stop You can configure the network information (IPv4) of the
searching. single device selected in the device list.
Device list: Displays devices for IPv4. After selecting
Stop Searching and setting a device to configure, the device list will
be updated automatically.
Obtain IP address automatically: Sets DHCP mode to
Searching stopped. Click to resume searching. on.
Use the following IP address: Sets the DHCP mode off.
When this is set, specify the IP address, subnet mask,
To expand search range
default gateway to specify the fixed address. You can
Configure the search settings. also add a check to “After getting response of ping,
the IP will be skipped” to determine whether the
1 Click Option under Tools.
specified IP address is already in use or not.
2 Click the Network tab. Obtain DNS server address automatically: Sets DNS
mode to on.
3 Place a check on Search external network Use the following DNS server address: Sets DNS
device(s) in Search Setting. mode to off. When this is set, specify the preference
To search in a wider range, set the greater value in TTL. DNS server address and alternative DNS server
address.

6 Using the SNC toolbox

HTTP port No.: Normally, 80 should be selected. IPv6 Setting tab (when a single device is
When setting a value other than 80, select the textbox selected from the device list)
and enter a port number.

Basic Setting tab (when multiple devices are

selected from the device list)

You can configure the network information (IPv6) of a

single device selected in the device list.
Device list: Displays devices for IPv6. After selecting
and setting a device to configure, the device list will
You can configure network information (IPv4) for be updated automatically.
multiple devices selected in the device list. IPv6: Enables you to switch IPv6 modes.
Based on the selected multiple devices, the following Obtain IP address automatically: Sets DHCP mode to
points are different from the Basic Setting tab when a on.
single device is selected. Use the following IP address: Sets DHCP mode to off.
Use the following IP address: Sets the DHCP mode off, When this is set, specify an IP address, prefix, default
then specifying the start and end IP addresses gateway to specify the fixed address. You can also
enables you to configure sequential IP addresses. add a check to “After getting response of ping, the IP
Network address: Displayed when multiple devices are will be skipped” to determine whether the specified
selected from the device list and multiple network IP address is already in use or not.
addresses exist. Selecting the network address where Obtain DNS server address automatically: Sets DNS
the device you want to configure exists enables you mode to on.
to configure collectively. Use the following DNS server address: Sets DNS
mode to off. When this is set, specify a preference
DNS server address and alternative DNS server
address.

Using the SNC toolbox 7

 IPv6 Setting tab (when multiple devices are For the Administrator name and Administrator
selected from a device list) password set at factory settings, please refer to the
User’s Guide of each model.
The Network Setting screen is displayed.

You can configure network information (IPv6) for

multiple devices selected from the Device list.
Based on the multiple devices selected, the following
points are different from the Basic Setting tab when a 3 Set the IP address.
single device is selected.
Use the following IP address: Sets the DHCP mode off, To obtain the IP address automatically from a
then specifying the start and end IP addresses DHCP server:
enables you to configure sequential IP addresses. Select Obtain IP address automatically.
Network address: Displayed when multiple devices are The IP address, Subnet mask and Default gateway
selected from a device list and when multiple are assigned automatically.
network addresses exist. Selecting the network
address where the device you want to configure Note
exists enables you to configure collectively. When you select Obtain IP address
automatically, make sure that the DHCP server is
operating on the network.
Using the Network settings
To specify the IP address manually:
1 Select a device you want to assign an IP address to Select Use the following IP address, and type the
from the list and click Network. IP address, Subnet mask and Default gateway in the
The account settings screen is displayed. relevant boxes.

4 Set the DNS server address.

To obtain the DNS server addresses

automatically:
Select Obtain DNS server address automatically.

To specify the DNS server addresses manually:

Select Use the following DNS server address, and
type the Primary DNS server address and
Secondary DNS server address in the relevant
boxes.

2 Register the name and password of the

5 Set the HTTP port No.
Normally, select 80 for the HTTP port No. To use
administrator and click OK.
another port number, type a port number between
1024 and 65535 in the text box.

8 Using the SNC toolbox

 Adding a folder
Notes
• When using a port number other than 80, check 1 Select the parent folder to which you want to add a
with the network administrator first. folder.
• Depending on the device type, the configurable
port number may be different. 2 Right click the mouse and select Add Folder from
the displayed menu.
6 Confirm that all items are correctly set, then click A folder is added. Enter a folder name of your
OK. choice.
If Setting OK is displayed, the IP address is
correctly assigned. Registering a device
7 When setting is finished, to access the device To register a device, follow the procedure below:
• Registering by Add Device Entry dialog
directly, double-click the device name in the list.
• Registering by drag & drop
• Registering by copy & paste

Registering by Add Device Entry dialog

1 Select the folder to register the device.

2 Right click the mouse and select Add Device Entry

from the displayed menu.
The Add Device Entry dialog appears.

The viewer screen of the network device is

displayed on the Web browser.

Note
If the IP address is not set correctly, the viewer does not
appear after step 7. There is a possibility that the device
cannot be searched for. In that case, try to set the IP
address again.

Registering in My device
The device tree has three folders by default: Search
result, Error and My device.
The Search result folder and Error folder are fixed, so
you cannot edit the content or rename the folder.
The My device folder can be renamed, and you can add,
delete and move folders. Depending on the device type,
you may not be able to register in My device.

Search result folder

Displays devices detected by search. 3 Enter the following items:
Device name: Enter a device name of your choice.
Error folder Device address: Enter the address of the device to
Displays devices that are not connected. register. Normally, select Single device. If there is
more than one camera in the specified IP address
My device folder range then select Multi device.
You can sort and manage devices using any folder. HTTP port No.: Normally, 80 should be selected.
When setting a value other than 80, select the
textbox and enter a port number.

Using the SNC toolbox 9

 HTTPS port No.: Normally select 443. When
setting a value other than 443, select the textbox
Changing the Device list display
and enter a port number. method
Protocol: Select communication protocol HTTP
or HTTPS.
Details display
Client certificate: Set when using the client
authentication of the SSL function. Select Normal from the View menu or click to set
Activates when HTTPS is selected. to the details display.
Default certificate: Select Default client
certificate of the Network tab from Option in
the Tools menu.
Certificate of IE: Press the IE certificates...
button, then select the certificate registered in
the Internet Explorer.
Device account: Enter the user name and password
of the administrator who will access the device in
the Administrator name field and Administrator
password field, respectively.

4 Click OK to finish registration.

Registering by drag & drop Details display with thumbnails

To add a device, select a device from the Device list in Select Snapshot(S) from the View menu or click to
the Search result folder, and drag & drop to the folder to set to the details display with thumbnails.
register it in.

Registering by copy & paste

Select a device from the Device list in the Search result
folder and right click the mouse. Select Copy from the
displayed menu (or select Copy from the Edit menu).
Next, select the folder to register in and right click the
mouse. Select Paste from the displayed menu.

Renaming the device/folder

Select the folder or device to rename and right click the Display with large thumbnails
mouse. Select Rename from the displayed menu. The
Select Snapshot(L) from the View menu or click to
device/folder name is highlighted. Enter the new name.
set to display with large thumbnails.
Deleting a device/folder
Select the device/folder to be deleted from the Device
list or Device tree and right click the mouse. Select
Delete from the displayed menu (or select Delete from
the Edit menu).

Moving a device/folder
You can move a device/folder by following either of the
methods below:
• Select a device/folder from the Device list or Device
tree and drag & drop in the folder to move it to, which
will move the device/folder.
• Select a device/folder from the Device list or Device
tree and right click the mouse. Select Cut from the
displayed menu (or select Cut from the Edit menu).
Next, select the folder to move to and select Paste.

10 Using the SNC toolbox

Modifying the items to show on list Setting SNC toolbox options
Select Column setting from the View menu to display
the “Column Setting” dialog. Select Option from the Tools menu to display the
“Option” dialog. This dialog consists of three tabs:
General, Network and Log.

General tab

Check the items you want to display and remove the

checks from items you want to hide.
Click OK after making the changes. The new setting is
reflected on the list and the display returns to the main
screen.

Modifying the series to show on list

Select Select Display Series from the View menu to
display the “Select Display Series” dialog.

Language
Set language.

Default device account

Set the initial values of user name and password for the
Check the series you want to display and remove the administrator accessing the device for each device.
checks from series you want to hide.
Click OK after making the changes. The new setting is Firmware Upgrade
reflected on the list and the display returns to the main Make settings related to firmware upgrades.
screen.
Timeout: Configure the Timeout of the device when an
Notes upgrade is performed.
• If the series to be shown are added in the Select
Device setting backup folder: Set the backup folder for
Display Series dialog while search is stopped, a
the setting file when an upgrade is performed. Click
provisional search is performed.
Browse to display the folder selection dialog and
• Select Display Series is reflected in the search result
specify the folder in which to save the file.
folder only.
Show warning dialog when close main window:
Updating thumbnail images Select to display the warning message.
To display the thumbnail, select the camera of the Remind me the risk when assign IP: Select to display
thumbnail you wish to update and click Reload to the warning message.
display the current camera image as the thumbnail. Open the setting screen when opening the device
homepage: Select to open the setting screen directly.

Using the SNC toolbox 11

 Network tab SSL Setting
Configure the SSL setting.
Default client cerfificate: Enter the client certificate to
use.
How to process SSL errors in scheduled task or main
window: Select Continue or Cancel.
When SSL function of device is SSL only, allow to
switch from HTTP protocol to HTTPS protocol
automatically: Check this box if necessary.

Notes
• When you have changed the SSL setting, restart the
SNC toolbox.
• The model on sale in China may not support the SSL
function.
• Only the SSL setting registered in My device
activates.
• When the SSL function is enabled of the device, the
device may not be controlled properly.
In that case, please disable SSL function.
Configure the HTTP proxy and FTP proxy.
When using HTTP proxy, check Use HTTP proxy. Log tab
When using FTP proxy, check Use FTP proxy.
To obtain the proxy settings including the automatic
configuration and exceptions from Internet Explorer, set
Acquire Internet Explorer settings to On.
If you are not obtaining the proxy settings from Internet
Explorer, set Acquire Internet Explorer settings to
Off, and enter the proxy address and proxy port number.

IP configuration
Select the IP address used for the Search result folder.
IPv4: Uses IPv4.
IPv6 priority: Uses IPv6. Uses IPv4 if IPv6 is not
selected.

Search Setting
Configures the Search range.
Search external network device(s): Select this option
to search outside the network segment.
TTL: Configures the range to search when Search
external network device(s) is enabled. Overwrite the oldest log file
To set the size of the log file, check Enable and specify
Notes the minimum required space for a log file.
• When the devices outside the network segment are not
found, check the following items: Log output folder
– check the multicast setting of the router to search the Click Browse to display the folder selection dialog.
devices by using multicast Specify the folder to save the log.
– an IP address of the device to be searched is set
correctly
– if the SSL setting is set on the device, it cannot be
searched as a device outside the network segment.
Disable the SSL setting of the device.
• If Search external network device(s) is enabled, the
network load can be higher as the multicast packet
flows on the network on a regular basis.

12 Using the SNC toolbox

 PTZ function on:
Using Privacy Masking —
Masking a Camera Image Viewer

The Privacy Masking function of SNC toolbox allows

you to mask parts of the camera image to be transmitted.

1 Select the camera to set a privacy mask from the

Device list.

2 Click Masking.

Using the Privacy Masking

The Privacy Masking screen enables you to set the
privacy mask position.
Click Masking to display the Privacy Masking screen.

Privacy Masking screen

PTZ function off:

Viewer

Viewer
A live image of the camera is displayed. You can specify
the position of the privacy mask in this area.

Numbers
The set mask number is displayed in the Viewer.

Frame
Display the frame of the set mask to distinguish the
mask area when the set mask is overlapped.

Panorama area
Display the panorama.
The set privacy mask is displayed by numbers on the
panorama. When the panorama is clicked, the camera
will focus on the place clicked.

Note
If a panorama image has not been created, the default
image is displayed.

PTZ controller
Allows you to pan, tilt and zoom the camera.

Using the SNC toolbox 13

 Pan/tilt operation Privacy mask setting range
Click the arrows in the direction you want the camera See User's Guide for the privacy mask setting range.
to move. Press and hold the arrows to move the
camera continuously.
Using Panorama Creator
Zoom operation
Click the button to zoom out, click the
— Creating a Panorama Image
button to zoom in. Press and holf the button to zoom The Panorama Creator function of SNC toolbox allows
continuously. you to create a panorama image to be displayed on the
The zoom bar displays the current zoom position main viewer.
with Wide at the right end, and Tele at the left end. Using the panorama image, you can move the camera to
Click the button to adjust the zoom to Wide, a desired position simply by clicking on the image.
Click the button to adjust the zoom to Tele. This section explains setup and operation of Panorama
Creator.
Privacy mask setting section
Allows you to set or delete the privacy mask. Starting the Panorama Creator
Set: Register the area specified on the viewer as a 1 Select the camera to create the panorama image
privacy mask area. from the Device list.
Click Set and the portion of the viewer image is
masked with the privacy mask. The color of the 2 Click Panorama.
privacy mask is that selected with the Color drop- Panorama Creator opens.
down list.
Using Panorama Creator
Note
If the mask area is close to the bottom of the image, the Map View
background at the bottom may still be visible.

Clear: Click to delete the privacy mask.

Color
Specify the color or mosaic of privacy masks. This
setting is common to every privacy mask.

Clear All
Click to delete all privacy masks simultaneously.

Setting a privacy mask

To set a privacy mask in a desired position, do the
following:
Arctic View
1 Specify the privacy mask area by dragging the
mouse on the viewer.
Viewer
2 Select the color or mosaic of the mask from the The created panorama image is displayed in the viewer.
Color drop-down list. This is not available for the camera which cannot swivel
360 degrees.
Note
Pan-Tilt limit
The color is common to every privacy mask. The Specify the camera movement area on the panorama
color last selected is applied. image.
Drag the mouse to draw a rectangle within which the
3 Select the desired privacy mask number in the camera movement is limited. You can enlarge, reduce or
privacy mask setting section, and then click Set of move the created rectangle. To erase the rectangle,
the corresponding number. right-click on the mouse or remove the check for pan/tilt
The mask is displayed on the viewer. restrictions.

14 Using the SNC toolbox

 The specified camera movement area will be
Note
effective when the panorama image is saved in the
The edges of a panorama image may not be displayed camera.
correctly when the camera is zoomed in.
3 Click Send to transmit the panorama image to the
Make camera.
Starts shooting to create a panorama image (a complete
360-degree panorama image). The panorama image is saved in the camera. You can use
the saved panorama image when you control panning
Tips
and tilting from the main viewer.

• Panorama images have two formats: Map view and Note

Arctic view.
• The exposure and white balance settings are fixed Depending on the device type, you may not be able to
while a panorama image is being created. To create a select a function.
clear panorama image, set Exposure to Full auto and
White balance to Auto in the Camera menu and point Saving a custom image to the camera
the camera at the main subject before starting You can save a custom image to the camera in spite of
shooting. the panorama image shot by the camera.
Prepare the image to conform to the following
File open requirements:
Allows use of a Bitmap or JPEG image file instead of a • File format: JPEG or Bitmap
panorama image. • Image size: 320 × 90 pixels (horizontal/vertical)
The camera does not support use of images that do not
Notes conform to the above conditions.
• Only Map view is available. 1 Click File open on the Main tab.
• The size of the image in the file should be 320 × 90 The File dialog opens.
pixels (horizontal/vertical). Other image sizes are not
supported. 2 Select the image you have prepared.

Save 3 Specify the camera movement area by dragging the

You can save the panorama image in a file. mouse to draw a rectangle on the panorama image.
The specified camera movement area will be
Note effective when the panorama image is saved in the
camera.
Only Map view panorama images can be saved.
4 Click Send to transmit the prepared image to the
Send camera.
Transmits a panorama image converted into a JPEG file
to the camera. The image is saved in the camera. You can use the saved
Both Map view and Arctic view panorama images are image when you control panning and tilting from the
sent to the camera. main viewer.
Tip
Creating and transmitting a panorama
image The panorama image is the still image converted from
the image taken when you were going to create a
1 Click Make on the Main tab to start shooting. panorama image with Panorama Creator. When the
camera is moved or when the layout around the camera
A panorama image will be created.
is changed, create the panorama image again.
Note
Do not perform settings of the camera or move the
camera during shooting.

2 Specify the camera movement area by dragging the

mouse to draw a rectangle on the Map view
panorama image.

Using the SNC toolbox 15

 Using the Custom Homepage — 5 Click Cancel to exit the program.

Setting the customized homepage

The Custom Homepage function of the SNC toolbox
Creating and Uploading the Voice
allows you to store the homepage that you have created alert file
in the camera and watch it. The Voice alert file function allows you to create a Voice
alert file and upload the Voice alert file to a device.
Notes on creating the homepage
When you are creating the homepage, note the following Using Create Voice alert file
points. From the Tools menu, select Create Voice alert file and
• The file name should be typed using up to 24 Create in this order.
characters including the extension. The SNC toolbox contains a sample of a Voice alert file.
• The file size of the homepage should be 2.0 MB or To create new a Voice alert file, use this function.
less.
• To see the created homepage, set the Homepage in the
Note
Layout tab from viewer menu.
Use this function by inputting the sound to be recorded
Uploading the homepage to the camera from the microphone input of your computer.
using the Custom Homepage

1 Select the device to upload from the Device list.

You can select multiple devices at the same time.

2 Click the Custom Homepage.

The “Custom Homepage” dialog opens.
Read the notes carefully.

Note
Depending on the proxy server, communication (save) / (stop)
with the camera may not be performed correctly. In
that case, connect the camera to the same network Clicking starts recording sound via the
segment, etc. and execute the Custom Homepage computer’s microphone. The maximum recording time
without using a proxy server. is 30 seconds.
The codec specified in “Codec during recording” is used
for recording.

To stop recording, click . Recording will stop

automatically in 30 seconds.
When recording is completed, the recorded Voice alert
file will be saved to the computer.

Note
Use a file name that is 33 characters or less.

(Codec during recording)

Select the codec during recording from the following.

3 Type the path in which your homepage is stored.

4 Click Start uploading.

Uploading of the homepage file to the camera
starts.

16 Using the SNC toolbox

 Using Uploading Voice alert file
Audio codec Transmission rate
G.711(µ-LAW) 64kbps
1 From the Device list, select a device to upload a
Voice alert file.
G.726 40kbps You can select multiple devices at the same time.
G.726 32kbps
G.726 24kbps
2 Right-click the mouse and select Voice alert file
and Upload in this order from the displayed menu.
G.726 16kbps The Uploading Voice alert file screen will be
AAC 128kbps displayed.
AAC 64kbps

(playback) / (stop)
Clicking starts playback.
To stop playback, click .

(Voice alert file display)

Displays the name of the saved Voice alert file.

(recording/playback progress bar) Device list

You can check recording or playback progress with this
bar. Tip
During recording, the remaining recording time is
The Uploading Voice alert file screen can also be
displayed on the upper right of the bar.
displayed using the following method:
During playback, the current playback time/the Voice
• From the Tools menu, select Voice alert file and
alert file length are displayed in seconds on the upper
Upload in this order.
right of the bar.
Device List
Canceling
Devices to be used for the Uploading Voice alert file are
Close the Create Voice alert file screen.
displayed in a list.
During uploading, the progress bar is displayed.
Creating the Voice alert file
1 Click to record a Voice alert file. Status 1, Status 2, Status 3
Displays the current status as shown below.
2 Click to stop recording the Voice alert file. Blank: This is the default status.
Alternatively, recording stops automatically after 30 Not supported: The Voice alert file is not supported
seconds. by the device.
When recording is completed, the recorded Voice Uploading: The Voice alert file is being uploaded.
alert file will be saved to the computer. OK: The Voice alert file uploaded successfully.
Failed: Uploading of the Voice alert file failed.
Checking the Voice alert file Cancel: Uploading of the Voice alert file is canceled.
The current status is displayed by file number.
1 Click to start the playback of the recorded
Voice alert file.
Display sample:
You can check the Voice alert file.
2 Click to stop the playback of the Voice alert
file.
Alternatively, the playback stops automatically after
the Voice alert file has completed playing.

Using the SNC toolbox 17

 File1, File2, File3 (Voice alert file codec display)
Voice alert file names currently uploaded in the Displays the codec of the read Voice alert file.
device are displayed. If the device does not support
File2 and File3, <No match> is displayed.

Up/Down: Selects the order of devices to be (playback progress bar)

uploaded. You can check the playback progress with this bar.
On the upper right of the bar, the current playback time/
Test play the Voice alert file length are displayed in seconds.
Displays the Test play screen to test play.
OK
File Selects the read Voice alert file and closes the Select
Displays the selected file names. Voice alert file screen.

Clear Cancel
Clears the selected Voice alert file. Closes the Select Voice alert file screen with no Voice
alert file selected.
Select
Displays the Select Voice alert file screen to select a Reading the Voice alert file
Voice alert file to be uploaded. Click Browse to select a Voice alert file saved in your
computer. The selected file name is displayed in the text
box.
Start uploading
Starts uploading a Voice alert file. When uploading
starts, it changes to Stop uploading. Checking the Voice alert file
1 Click to start the playback of the selected
Cancel Voice alert file.
Exit Uploading Voice alert file. You can check the Voice alert file.

Note 2 Click to stop the playback of the Voice alert

file.
When uploading of a Voice alert file fails, select “Tool Alternatively, the playback stops automatically after
Log” from the Tools menu to check the log. the Voice alert file has completed playing.

Select Voice alert file Selecting the Voice alert file

Allows you to start the playback to select or check a Click OK to select the read Voice alert file.
Voice alert file to be uploaded. Click Cancel to close the Select Voice alert file screen
with no Voice alert file selected.
Click Select.
The Select Voice alert file screen is displayed. Uploading the Voice alert file
Uploads a Voice alert file to the device.

Uploading the Voice alert file

Click Start uploading to upload all the selected Voice
alert files to the device.

Notes
Browse
Reads the Voice alert file saved in the computer. • To stop uploading, click Stop uploading. However,
devices that begin uploading a file cannot be canceled
until the file has completed uploading.
(playback) / (stop)
• The uploaded Voice alert file will be overwritten. If no
After reading a Voice alert file, click to start the file is selected, the file corresponding to the device
playback. To stop the playback, click . number will not be deleted by clicking Start
uploading.
(Voice alert file display) • When uploading of a Voice alert file fails, select “Tool
Displays the name of the read Voice alert file. Log” from the Tools menu to check the log.

18 Using the SNC toolbox

Test playing/Deleting the Uploaded Voice • We recommend that you change the IP address of the
alert file device to a static IP address before you start
upgrading.
Allows you to test play or delete an uploaded Voice alert
• If the device is set to DHCP, you may not be able to
file.
check when upgrade is complete.
Select a device from Device list, and click Test play. • Set the Edge Storage function or motion detection of
The Test play screen is displayed. the device to off before you start upgrading.

Selecting a device

1 Select the device to upgrade its firmware from the

Device list.
You can select multiple devices at the same time.

2 After selecting the device to upgrade its firmware,

right-click the mouse and select Firmware
(uploaded Voice Upgrade from the dropdown list.
alert file display)
Displays the name of the uploaded Voice alert file.

(Test play)
Starts the test play of the uploaded Voice alert file on the
device.

Delete
Deletes the uploaded Voice alert file.

Notes
• When multiple devices are selected from the Device
list, the Test play function cannot be used.
• To test play, check if the audio output of the device is Note
connected to the speaker. Depending on the device type, you may not be able
to select multiple devices at the same time when
Starting the Test play selecting multiple devices.
Click to start the test play of the Voice alert file
uploaded in the device once.
3 If the selected device has no device account
information, the Device Account screen is
displayed.
Deleting the Voice alert file Enter the Administrator name and
To delete the Voice alert file uploaded in the device, Administrator password then click OK.
click Delete. For the Administrator name and Administrator
password set at factory settings, please refer to the
User’s Guide of each model.
Using the Firmware Upgrade
The Firmware Upgrade function of the SNC toolbox
allows you to upgrade the firmware of the device.
This function can be performed for up to 16 devices at
the same time.

Notes
• We recommend upgrading to the newest version of the
firmware on your device.
• Do not turn off the power until upgrading is
completed.
• You should be logged in as an administrator to
upgrade the firmware.

Using the SNC toolbox 19

 4 The Firmware Upgrade screen is displayed. 4 To retain the setting data used for the current
device, check Retain the current setting.

5 To back up the device setting in the computer,

check Backup device setting.
The setting file is stored in the following folder:
When using Windows 7, Windows 8.1 or
Windows 10
Folder: <My Document>\Sony\SNC
toolbox\cfg\<YYMMDDHHMM>
(YY: Year, MM: Month, DD: Day, HH: Hour, MM:
Minute)
File name: <MAC address>.cfg

Tips
• You can specify the backup folder under Device
setting backup folder on the General tab in Option
from the Tools menu.
Tips
• Depending on the device type, you may not be able to
• The Firmware Upgrade screen can also be displayed change the presence or absence of the Setting data
using the following method: function.
Select Firmware Upgrade from the Tools menu.
• If the selected device has no device account 6 Click Start upgrading.
information, the Firmware Upgrade screen may be Upgrading starts.
displayed instead of the Device Account screen. When
upgrading fails without the device account setting, Elapsed time display for upgrading
enter the device account information and retry the During upgrading, the progress and status are displayed.
upgrading. (SNC-VB770/VM772R) You can cancel upgrading by clicking Stop upgrading.
Upgrading Notes
• Depending on the device type, you may not be able to
1 Set the order to perform device upgrading using Up perform Stop upgrading.
and Down. • Do not turn off the power while the progress and status
are being displayed.
2 Click Browse and select a firmware file for each If you are using SNC-VR772R or SNC-VB770, you
model. cannot cancel upgrading even by clicking Stop
After the file is loaded into the SNC toolbox, the upgrading while Uploading is being displayed. If
directory of the firmware file is displayed on the left Retain the current setting is not checked, all the
side of the Browse button. settings will be initialized.

3 Select how many devices to upgrade at the same

time in Paralleled upgrade quantity.

20 Using the SNC toolbox

Restart after upgrading When upgrading fails
When upgrading is completed, the device restarts and When upgrading is not successfully completed, Failed
Rebooting is displayed for Status. is displayed for Status. Click Cancel to close the
Firmware Upgrade screen.

When upgrading is completed

After the device restarts, OK is displayed for Status.
1 Select Tool Log from the Tools menu to check the
log.
Click Cancel to close the Firmware Upgrade screen.

2 The toolbox log is displayed to show the reason of

the upgrading failure.
As seen in the following log, you can check the
reason of the failure.

Using the SNC toolbox 21

 When a device times out while upgrading Failing to upgrade due to the enabled SSL
its firmware function
The Firmware Upgrade function has a time limit. When In case you fail upgrading due to the enabled SSL
this limit expires, firmware upgrade may be canceled, function on the device, disable the function to perform
assuming that a failure occurred in the system. If the upgrade.
network environment is unstable and runs at a low speed After upgrading, the SSL function will operate properly
or if SSL communication is enabled, a device may by enabling the function.
cancel receiving the firmware due to the time limit.
The message Uploading svu file failure. Timeout
appears on the toolbox log. Using CGI Sending
Select Option from the Tools menu to display the The CGI Sending function allows you to send CGI to a
Option dialog then set a larger value for Timeout on the device.
General tab.
After setting the value between 60 and 600 (Minute),
retry upgrading the device. How to perform CGI Sending

1 From the Device list, select the camera to receive

CGI.

2 Right click the mouse. Click CGI Sending from

the displayed menu.
The CGI Sending screen is displayed.

3 Enter a command in the CGI command box.

4 Click Send.
The CGI command is sent to the selected camera(s)
in order of ID.

5 When sending is completed, click Save all

responses. Response content of all devices in the
list, to which a CGI command is sent, will be saved
in CSV format.

22 Using the SNC toolbox

 Stop
Using the Password Setting You can cancel a task reservation.
Depending on the device type, you can set the password.
Cancel
Note Closes the Task List.
When you set the password, please be sure that such
password may have a chance to be leaked to some Creating a task
others. Please take care while setting the password.
1 Click Add.
1 Select a device you want to set the password. Displays Task Wizard.
Depending on the device type, you can select
multiple devices at the same time.

2 Select Password Setting(B) in the Tools(T) menu.

3 Enter the password then click OK.

Using the Schedule Task

You can specify the time or interval to change the Device
setting or perform Firmware upgrade.
Click Task to display the Task List, which shows a list
of scheduled executable tasks.

2 Click Next.

3 Select a device to which the task is assigned.

A list of devices registered in My device is
displayed. Select the device you want to assign the
task to from the My device list, and register in
Device(s) in task list.

Task List
Displays the list of scheduled executable tasks.

Add
Displays the Task Wizard.

Modify
You can edit a task.
My Device: Display a list of cameras registered in
Delete My devices.
You can delete a task. Device(s) in task: Display a list of devices set to
execute a task.
Show Detail Add: Register a device in Device(s) in task.
Displays the detailed information on a task. Remove: Removes a device from Device(s) in task.
Up/Down: Changes the order of devices in
Start Device(s) in task.
This reserves a task.
4 Click Next.

5 Select the task action.

Using the SNC toolbox 23

 Select Device Setting or Firmware Upgrade. Daily: Specify the operation frequency in units of
days. (Possible set value: 1 to 99)
Weekly: Specify the operation frequency in units
of weeks and days of the week. (Possible set value:
1 to 99)

Range of recurrence
Specify the starting date and time, and the end date
and time.
Start: Set the starting date.
Execution time: Set the starting time.
No end date: This setting does not set an end date.
End after: Specify the number of times to execute
the operation.
End by: Set the end date.
6 Click Next.
9 Click Next.
Check the setting when the final confirmation
For Device Setting:
screen for task setting is displayed.
Edit the value for the setting you wish to change.
If correction is needed, click Back to return to the
See “Configuring the device setting” on page 24.
previous screen to redo the setting.
for changing the values.
Click Next to display the confirmation screen for
setting change. Check to see if the setting is correct.
10 Click Finish.
If correction is needed, click Back to return to the
previous screen to redo the setting.
Configuring the device setting
For Firmware Upgrade: You can configure advanced settings for a device on the
Set the firmware for the device you want to Device Setting screen.
upgrade. When you select a device(s) on the Device list and select
See “Using the Firmware Upgrade” on page 19 for Device Setting from the Tools menu, or when you right
setting firmware. click on the device selection screen and click Device
Setting in the displayed menu, the Device Setting screen
7 Click Next. is displayed.

8 Set the schedule. Display sample:

Setting tree Item Value

Task name
Name the task.
Explanation
Recurrence pattern
Specify the operation interval. Setting tree
One time: Runs the task once. All settings are sorted into categories. Click + to display
Hourly: Specify the operation frequency in units of the subcategories under a category. Click – to hide the
hours. (Possible set value: 1 to 99) subcategories.

24 Using the SNC toolbox

Select a subcategory to display setting items on the right
Note
side of the screen.
Be careful when handling the password.
Item We recommend that you delete the CSV format file after
Displays the setting items. Select a line to change its using it.
value.
1 Click Device batch setting under Tools.
Value
Displays the value of an item. Select or enter a value to 2 Click the List select button.
change the value.
Display sample:
Explanation
Displays the range of value for setting and
supplementary explanations.

OK
Apply the setting and close the Device Setting screen.
The main screen of SNC Toolbox is displayed.

Cancel
Close the Device Setting screen without changing the
setting. The main screen of SNC Toolbox is displayed.

Apply 3 Select the created setting list and click the Open
Apply the setting. button. The contents of the CSV format file are
imported.
Other settings
4 Click the Start button.
See User's Guide for configuring the settings. The batch setting is started.

Tip
Configuring the batch setting of the
Only the row with the check box checked will be a target
devices for the batch setting.
You can configure the setting for multiple devices in a You can optionally set ON/OFF of the check box.
batch on the Device batch setting screen.
Display sample:
Tips
• Before configuring the setting, create the setting list as
a CSV format file.
• Separate each item with a “, (comma)” and set CRLF
as a delimiter between devices in the CSV format file.
• There are sample files in the following directory
where the SNC toolbox is installed:
...\Sony\SNC toolbox\SampleFiles

Setting items

Network Setting
• Video codec setting 5 When the batch setting is completed, the status field
• Date & time setting displays OK/Error.
• User 1 setting If the batch setting is completed successfully, the
For details of each setting item, refer to the sample files. check box is to be OFF.

Using the SNC toolbox 25

 Display sample:
Configuring Windows
Firewall
When using Windows 7

Configuring Windows Firewall

SNC toolbox or SNC audio upload tool may not operate
correctly depending on the configuration of Windows
Firewall. (No cameras are shown in the list even if they
are detected.) In this case, confirm the Windows
Firewall configuration as follows:
Device restart and initialization
You can restart and initialize (restore factory default) a To turn Windows Firewall off
selected device. Multiple devices can be selected
simulteneously for restart and initialization. 1 Select Control Panel from the Start menu of
Windows.
Restarting a device
Click Tools, Initialize Device and Reboot in this order 2 Click Windows Firewall.
on the menu bar to restart the device.
3 Select Turn Windows Firewall on or off.
Initializing a device
Click Tools, Initialize Device and Factory Default in
this order on the menu bar to initialize the device
(restore factory default).

26 Configuring Windows Firewall

4 Select Turn off Windows Firewall. 4 Select Allow another program....

The cameras will be displayed in the list.

5 Add program.
To turn Windows Firewall on

1 Select Control Panel from the Start menu of

Windows.

2 Click Windows Firewall.

3 Select Allow a program or feature through

Windows Firewall.

When the above procedure is completed, the

cameras connected in the local network are
displayed in SNC toolbox or SNC audio upload
tool.

Configuring Windows Firewall 27

 To turn Windows Firewall on
When using Windows 8.1 or
Windows 10 1 Press the Windows key + X, then select Control
Panel from the displayed list.
Configuring Windows Firewall
2 Click Windows Firewall.
SNC toolbox or SNC audio upload tool may not operate
correctly depending on the configuration of Windows 3 Select Allow an app or feature through Windows
Firewall. (No cameras are shown in the list even if they Firewall.
are detected.) In this case, confirm the Windows
Firewall configuration as follows:

To turn Windows Firewall off

1 Press the Windows key + X, then select Control

Panel from the displayed list.

2 Click Windows Firewall.

3 Select Turn Windows Firewall on or off.

4 Select Allow another app....

4 Select Turn off Windows Firewall.

The cameras will be displayed in the list.

28 Configuring Windows Firewall

5 Add an app.

When the above procedure is completed, the

cameras connected in the local network are
displayed in SNC toolbox or SNC audio upload
tool.

Configuring Windows Firewall 29

Sony Corporation