Disable Find My iPhone Lock Request
This form should be completed when a repair is blocked in GSX due to FMiP device lock and where the customer
has provided the valid proof of purchase proving device ownership. The Carrier Partner should complete this form
and attach the proof of purchase receipt of the product’s original retail purchase.
Troubleshooting
Has the customer tried to turn off remotely via online iCloud.com/find access?
Yes
No
Has the customer tried to reset their password at appleid.apple.com?
Yes
No
If you answer no to either of these questions, submit the form only after the customer attempts those steps.
Product Information
Serial Number:
CM6J9FNKCC
IMEI (cellular devices only):
355364282621532
Product Description:
IPHONE 15 PRO MAX WHITE 256GB-USA
!
Original Sales Information
!
Purchase date:
2024 Mar 07
Year (YYYY)
Month (MM)
Day (DD)
Proof-of-Purchase: Reseller Information
Invoice/receipt number:
R 3 1 1 2 9 3 3 6 8 5
Name:
Apple Apple Store
Phone number:
+(503) 495-2080
Street address:
9585 SW Wasington Square RdTigard
City/State:
Portland
Postal:
97223
Country code:
United States
Email address (if available):
[email protected]
Additional comments: I need you to remove my icloud, I can't
! change it without even removing icloud
from my device
!!
!
!
ALL FIELDS ARE REQUIRED
Completed forms should be submitted to the appropriate regional e-mail address from the following list:
[email protected],
[email protected],
[email protected]
The customer’s statutory warranty rights are the same whether or not the proof of purchase is validated. Apple
will protect personal information in accordance with the Apple’s Customer Privacy Policy available at
www.apple.com/legal/privacy.
Version 1.2 | February 2014
