SUN2000 - (50KTL-ZHM3, 50KTL-M3) User Manual
SUN2000 - (50KTL-ZHM3, 50KTL-M3) User Manual
User Manual
Issue 12
Date 2024-03-10
and other Huawei trademarks are trademarks of Huawei Technologies Co., Ltd.
All other trademarks and trade names mentioned in this document are the property of their respective
holders.
Notice
The purchased products, services and features are stipulated by the contract made between Huawei and
the customer. All or part of the products, services and features described in this document may not be
within the purchase scope or the usage scope. Unless otherwise specified in the contract, all statements,
information, and recommendations in this document are provided "AS IS" without warranties, guarantees
or representations of any kind, either express or implied.
The information in this document is subject to change without notice. Every effort has been made in the
preparation of this document to ensure accuracy of the contents, but all statements, information, and
recommendations in this document do not constitute a warranty of any kind, express or implied.
Website: https://e.huawei.com
Purpose
This document describes the SUN2000-50KTL-ZHM3 and SUN2000-50KTL-M3
(also referred to as SUN2000) in terms of their installation, electrical connections,
commissioning, maintenance, and troubleshooting. Before installing and operating
the inverter, ensure that you are familiar with the features, functions, and safety
precautions provided in this document.
Intended Audience
This document is intended for:
● Installers
● Users
Symbol Conventions
The symbols that may be found in this document are defined as follows.
Symbol Description
Symbol Description
Change History
Changes between document issues are cumulative. The latest document issue
contains all the changes made in earlier issues.
Issue 12 (2024-03-10)
Updated A Grid Codes.
Issue 11 (2024-02-02)
Updated 10 Technical Specifications.
Issue 10 (2024-01-12)
Updated 2.2 Appearance.
Updated 3 Inverter Storage.
Updated 4.4 Moving the SUN2000.
Updated 8.3 Alarm Reference.
Updated 10 Technical Specifications.
Updated A Grid Codes.
Issue 09 (2023-11-20)
Updated 4.3 Selecting an Installation Position.
Updated 5.1 Precautions.
Updated 5.5 Installing the DC Input Power Cable.
Updated 10 Technical Specifications.
Issue 08 (2023-10-17)
Updated 4.3 Selecting an Installation Position.
Updated 8.3 Alarm Reference.
Added K Contact Information.
Added L Digital Power Customer Service.
Issue 07 (2023-09-14)
Updated 5.5 Installing the DC Input Power Cable.
Issue 06 (2023-08-25)
Updated 4.3 Selecting an Installation Position.
Updated 8.2 Routine Maintenance.
Updated 10 Technical Specifications.
Issue 05 (2023-02-28)
Updated 2.1 Product Introduction.
Updated 5.2 Preparing Cables.
Updated 8.3 Alarm Reference.
Updated 10 Technical Specifications.
Issue 04 (2023-01-10)
Updated 1 Safety Information.
Updated 4.2 Tool Preparation.
Updated 5.2 Preparing Cables.
Added 5.7.5 (Optional) Connecting the Rapid Shutdown Signal Cable.
Updated 7.3.1 Grid-tied Point Control.
Updated G Rapid Shutdown.
Added J Locating Insulation Resistance Faults.
Issue 03 (2022-08-30)
Added the SUN2000-50KTL-M3 model.
Updated 2.1 Product Introduction.
Updated 10 Technical Specifications.
Updated A Grid Codes.
Added G Rapid Shutdown.
Added H NS Protection.
Issue 02 (2022-08-12)
Updated 5.2 Preparing Cables.
Updated 5.4 Connecting the AC Output Power Cable.
Updated 5.5 Installing the DC Input Power Cable.
Issue 01 (2022-05-20)
This issue is the first official release.
Contents
2 Overview................................................................................................................................. 13
2.1 Product Introduction............................................................................................................................................................ 13
2.2 Appearance............................................................................................................................................................................. 16
2.3 Label Description.................................................................................................................................................................. 17
2.4 Working Principles................................................................................................................................................................ 19
2.4.1 Circuit Diagram.................................................................................................................................................................. 19
2.4.2 Working Modes.................................................................................................................................................................. 20
3 Inverter Storage..................................................................................................................... 22
4 Installation..............................................................................................................................24
4.1 Checking Before Installation............................................................................................................................................. 24
4.2 Tool Preparation.................................................................................................................................................................... 25
4.3 Selecting an Installation Position.................................................................................................................................... 26
4.4 Moving the SUN2000.......................................................................................................................................................... 31
4.5 Installing the Mounting Bracket...................................................................................................................................... 32
4.5.1 Support Mounting............................................................................................................................................................. 33
4.5.2 Wall Mounting....................................................................................................................................................................34
4.6 Installing a SUN2000........................................................................................................................................................... 35
5 Electrical Connections.......................................................................................................... 37
5.1 Precautions.............................................................................................................................................................................. 37
5.2 Preparing Cables................................................................................................................................................................... 38
5.3 Connecting the PE Cable.................................................................................................................................................... 40
5.4 Connecting the AC Output Power Cable...................................................................................................................... 42
5.5 Installing the DC Input Power Cable.............................................................................................................................. 48
5.6 (Optional) Installing the Smart Dongle........................................................................................................................ 51
5.7 Connecting the Signal Cable............................................................................................................................................. 53
6 Commissioning....................................................................................................................... 62
6.1 Checking Before Power-On................................................................................................................................................62
6.2 System Power-On................................................................................................................................................................. 63
7 Human-Machine Interaction.............................................................................................. 65
7.1 Scenario in Which SUN2000s Are Connected to the FusionSolar Smart PV Management System.........66
7.1.1 (Optional) Registering an Installer Account............................................................................................................ 66
7.1.2 Creating a PV Plant and a User.................................................................................................................................... 68
7.1.3 SmartLogger Networking Scenario............................................................................................................................. 68
7.2 Scenario in Which Inverters Connect to Other Management Systems.............................................................. 68
7.3 Energy Control....................................................................................................................................................................... 69
7.3.1 Grid-tied Point Control.................................................................................................................................................... 69
7.3.2 Apparent Power Control on the Inverter Output Side..........................................................................................73
8 Maintenance........................................................................................................................... 75
8.1 System Power-Off................................................................................................................................................................. 75
8.2 Routine Maintenance.......................................................................................................................................................... 76
8.3 Alarm Reference.................................................................................................................................................................... 78
8.4 Replacing a Fan..................................................................................................................................................................... 78
10 Technical Specifications.....................................................................................................82
A Grid Codes...............................................................................................................................92
B Device Commissioning......................................................................................................... 97
C Built-in PID Recovery......................................................................................................... 100
D Resetting Password............................................................................................................ 101
E Setting Dry Contact Scheduling Parameters................................................................ 102
F AFCI.........................................................................................................................................103
G Rapid Shutdown..................................................................................................................105
H NS Protection...................................................................................................................... 106
I Smart I-V Curve Diagnosis................................................................................................. 107
J Locating Insulation Resistance Faults.............................................................................108
K Contact Information...........................................................................................................112
L Digital Power Customer Service...................................................................................... 114
M Acronyms and Abbreviations.......................................................................................... 115
1 Safety Information
Statement
Before transporting, storing, installing, operating, using, and/or maintaining
the equipment, read this document, strictly follow the instructions provided
herein, and follow all the safety instructions on the equipment and in this
document. In this document, "equipment" refers to the products, software,
components, spare parts, and/or services related to this document; "the Company"
refers to the manufacturer (producer), seller, and/or service provider of the
equipment; "you" refers to the entity that transports, stores, installs, operates,
uses, and/or maintains the equipment.
The Company shall not be liable for any of the following circumstances or
their consequences:
DANGER
Ensure that power is off during installation. Do not install or remove a cable with
power on. Transient contact between the core of the cable and the conductor will
generate electric arcs or sparks, which may cause a fire or personal injury.
DANGER
DANGER
DANGER
During operations, use dedicated insulated tools to prevent electric shocks or short
circuits. The dielectric withstanding voltage level must comply with local laws,
regulations, standards, and specifications.
WARNING
General Requirements
● Do not stop protective devices. Pay attention to the warnings, cautions, and
related precautionary measures in this document and on the equipment.
● If there is a likelihood of personal injury or equipment damage during
operations, immediately stop, report the case to the supervisor, and take
feasible protective measures.
● Do not power on the equipment before it is installed or confirmed by
professionals.
● Do not touch the power supply equipment directly or with conductors such as
damp objects. Before touching any conductor surface or terminal, measure
the voltage at the contact point to ensure that there is no risk of electric
shock.
● Do not touch operating equipment because the enclosure is hot.
● Do not touch a running fan with your hands, components, screws, tools, or
boards. Otherwise, personal injury or equipment damage may occur.
● In the case of a fire, immediately leave the building or the equipment area
and activate the fire alarm or call emergency services. Do not enter the
affected building or equipment area under any circumstances.
Personnel Requirements
● Only professionals and trained personnel are allowed to operate the
equipment.
– Professionals: personnel who are familiar with the working principles and
structure of the equipment, trained or experienced in equipment
operations and are clear of the sources and degree of various potential
hazards in equipment installation, operation, maintenance
DANGER
Before connecting cables, ensure that the equipment is intact. Otherwise, electric
shocks or fire may occur.
DANGER
DANGER
Prevent foreign matter from entering the equipment during operations. Otherwise,
equipment short-circuits or damage, load power derating, power failure, or
personal injury may occur.
WARNING
For the equipment that needs to be grounded, install the ground cable first when
installing the equipment and remove the ground cable last when removing the
equipment.
WARNING
During the installation of PV strings and the inverter, the positive or negative
terminals of PV strings may be short-circuited to ground if the power cables are
not properly installed or routed. In this case, an AC or DC short circuit may occur
and damage the inverter. The resulting device damage is not covered under any
warranty.
CAUTION
Do not route cables near the air intake or exhaust vents of the equipment.
General Requirements
● Follow the procedures described in the document for installation, operation,
and maintenance. Do not reconstruct or alter the equipment, add
components, or change the installation sequence without permission.
● Obtain approval from the national or local electric utility company before
connecting the equipment to the grid.
● Observe the power plant safety regulations, such as the operation and work
ticket mechanisms.
● Install temporary fences or warning ropes and hang "No Entry" signs around
the operation area to keep unauthorized personnel away from the area.
● Before installing or removing power cables, turn off the switches of the
equipment and its upstream and downstream switches.
● Before performing operations on the equipment, check that all tools meet the
requirements and record the tools. After the operations are complete, collect
all of the tools to prevent them from being left inside the equipment.
● Before installing power cables, check that cable labels are correct and cable
terminals are insulated.
● When installing the equipment, use a torque tool of a proper measurement
range to tighten the screws. When using a wrench to tighten the screws,
ensure that the wrench does not tilt and the torque error does not exceed
10% of the specified value.
● Ensure that bolts are tightened with a torque tool and marked in red and blue
after double-check. Installation personnel mark tightened bolts in blue.
Quality inspection personnel confirm that the bolts are tightened and then
mark them in red. (The marks must cross the edges of the bolts.)
● If the equipment has multiple inputs, disconnect all the inputs before
operating the equipment.
● Before maintaining a downstream electrical or power distribution device, turn
off the output switch on the power supply equipment.
● During equipment maintenance, attach "Do not switch on" labels near the
upstream and downstream switches or circuit breakers as well as warning
signs to prevent accidental connection. The equipment can be powered on
only after troubleshooting is complete.
● Do not open equipment panels.
● Check equipment connections periodically, ensuring that all screws are
securely tightened.
● Only qualified professionals can replace a damaged cable.
● Do not scrawl, damage, or block any labels or nameplates on the equipment.
Promptly replace labels that have worn out.
● Do not use solvents such as water, alcohol, or oil to clean electrical
components inside or outside of the equipment.
Grounding
● Ensure that the grounding impedance of the equipment complies with local
electrical standards.
● Ensure that the equipment is connected permanently to the protective
ground. Before operating the equipment, check its electrical connection to
ensure that it is reliably grounded.
● Do not work on the equipment in the absence of a properly installed ground
conductor.
● Do not damage the ground conductor.
Cabling Requirements
● When selecting, installing, and routing cables, follow local safety regulations
and rules.
● When routing power cables, ensure that there is no coiling or twisting. Do not
join or weld power cables. If necessary, use a longer cable.
● Ensure that all cables are properly connected and insulated, and meet
specifications.
● Ensure that the slots and holes for routing cables are free from sharp edges,
and that the positions where cables are routed through pipes or cable holes
are equipped with cushion materials to prevent the cables from being
damaged by sharp edges or burrs.
● Ensure that cables of the same type are bound together neatly and straight
and that the cable sheath is intact. When routing cables of different types,
ensure that they are away from each other without entanglement and
overlapping.
● Secure buried cables using cable supports and cable clips. Ensure that the
cables in the backfill area are in close contact with the ground to prevent
cable deformation or damage during backfilling.
● If the external conditions (such as the cable layout or ambient temperature)
change, verify the cable usage in accordance with the IEC-60364-5-52 or local
laws and regulations. For example, check that the current-carrying capacity
meets requirements.
● When routing cables, reserve at least 30 mm clearance between the cables
and heat-generating components or areas. This prevents deterioration or
damage to the cable insulation layer.
DANGER
DANGER
DANGER
Do not place the equipment near heat sources or fire sources, such as smoke,
candles, heaters, or other heating devices. Overheat may damage the equipment
or cause a fire.
WARNING
Install the equipment in an area far away from liquids. Do not install it under
areas prone to condensation, such as under water pipes and air exhaust vents, or
areas prone to water leakage, such as air conditioner vents, ventilation vents, or
feeder windows of the equipment room. Ensure that no liquid enters the
equipment to prevent faults or short circuits.
WARNING
To prevent damage or fire due to high temperature, ensure that the ventilation
vents or heat dissipation systems are not obstructed or covered by other objects
while the equipment is running.
General Requirements
● Store the equipment according to the storage requirements. Equipment
damage caused by unqualified storage conditions is not covered under the
warranty.
● Keep the installation and operating environments of the equipment within the
allowed ranges. Otherwise, its performance and safety will be compromised.
● The operating temperature range provided in the equipment's technical
specifications refers to the ambient temperatures in equipment's installation
environment.
● Do not install, use, or operate outdoor equipment and cables (including but
not limited to moving equipment, operating equipment and cables, inserting
connectors to or removing connectors from signal ports connected to outdoor
facilities, working at heights, performing outdoor installation, and opening
doors) in harsh weather conditions such as lightning, rain, snow, and level 6
or stronger wind.
● Do not install the equipment in an environment with dust, smoke, volatile or
corrosive gases, infrared and other radiations, organic solvents, or salty air.
● Do not install the equipment in an environment with conductive metal or
magnetic dust.
● Do not install the equipment in an area conducive to the growth of
microorganisms such as fungus or mildew.
● Do not install the equipment in an area with strong vibration, noise, or
electromagnetic interference.
● Ensure that the site complies with local laws, regulations, and related
standards.
● Ensure that the ground in the installation environment is solid, free from
spongy or soft soil, and not prone to subsidence. The site must not be located
in a low-lying land prone to water or snow accumulation, and the horizontal
level of the site must be above the highest water level of that area in history.
● Do not install the equipment in a position that may be submerged in water.
● If the equipment is installed in a place with abundant vegetation, in addition
to routine weeding, harden the ground underneath the equipment using
cement or gravel (the area shall be greater than or equal to 3 m x 2.5 m).
● Do not install the equipment outdoors in salt-affected areas because it may
be corroded. A salt-affected area refers to the region within 500 m of the
coast or prone to sea breeze. Regions prone to sea breeze vary with weather
conditions (such as typhoons and monsoons) or terrains (such as dams and
hills).
● Before installation, operation, and maintenance, clean up any water, ice, snow,
or other foreign objects on the top of the equipment.
● When installing the equipment, ensure that the installation surface is solid
enough to bear the weight of the equipment.
● After installing the equipment, remove the packing materials such as cartons,
foam, plastics, and cable ties from the equipment area.
WARNING
Ensure that all necessary tools are ready and inspected by a professional
organization. Do not use tools that have signs of scratches or fail to pass the
inspection or whose inspection validity period has expired. Ensure that the tools
are secure and not overloaded.
WARNING
Do not drill holes into the equipment. Doing so may affect the sealing
performance and electromagnetic containment of the equipment and damage
components or cables inside. Metal shavings from drilling may short-circuit boards
inside the equipment.
General Requirements
● Repaint any paint scratches caused during equipment transportation or
installation in a timely manner. Equipment with scratches must not be
exposed for an extended period of time.
● Do not perform operations such as arc welding and cutting on the equipment
without evaluation by the Company.
● Do not install other devices on the top of the equipment without evaluation
by the Company.
● When performing operations over the top of the equipment, take measures to
protect the equipment against damage.
● Use correct tools and operate them in the correct way.
Using Ladders
● Use wooden or insulated ladders when you need to perform live-line working
at heights.
● Platform ladders with protective rails are preferred. Single ladders are not
recommended.
● Before using a ladder, check that it is intact and confirm its load bearing
capacity. Do not overload it.
● Ensure that the ladder is securely positioned and held firm.
● When climbing up the ladder, keep your body stable and your center of
gravity between the side rails, and do not overreach to the sides.
● When a step ladder is used, ensure that the pull ropes are secured.
● If a single ladder is used, the recommended angle for the ladder against the
floor is 75 degrees, as shown in the following figure. A square can be used to
measure the angle.
● If a single ladder is used, ensure that the wider end of the ladder is at the
bottom, and take protective measures to prevent the ladder from sliding.
● If a single ladder is used, do not climb higher than the fourth rung of the
ladder from the top.
● If you use a single ladder to climb up to a platform, ensure that the ladder is
at least 1 m higher than the platform.
Hoisting
● Only trained and qualified personnel are allowed to perform hoisting
operations.
● Install temporary warning signs or fences to isolate the hoisting area.
● Ensure that the foundation where hoisting is performed on meets the load-
bearing requirements.
● Before hoisting objects, ensure that hoisting tools are firmly secured onto a
fixed object or wall that meets the load-bearing requirements.
● During hoisting, do not stand or walk under the crane or the hoisted objects.
● Do not drag steel ropes and hoisting tools or bump the hoisted objects
against hard objects during hoisting.
● Ensure that the angle between two hoisting ropes is no more than 90
degrees, as shown in the following figure.
Drilling Holes
● Obtain consent from the customer and contractor before drilling holes.
● Wear protective equipment such as safety goggles and protective gloves when
drilling holes.
● To avoid short circuits or other risks, do not drill holes into buried pipes or
cables.
● When drilling holes, protect the equipment from shavings. After drilling, clean
up any shavings.
2 Overview
Model
This document involves the following product models:
● SUN2000-50KTL-ZHM3
● SUN2000-50KTL-M3
Networking Application
The SUN2000 applies to grid-tied systems for commercial and industrial (C&I)
rooftop projects and small-sized utility plants. The system consists of PV strings,
grid-tied inverters, AC switches, and power distribution units (PDUs).
2.2 Appearance
Figure 2-4 Appearance
3 Inverter Storage
NOTICE
The following requirements shall be met if inverters are not put into use
immediately:
● If an inverter is unpacked but will not be used immediately, put it back to the
original packaging and seal it with tape.
● Inverters must be stored in a clean and dry environment with appropriate
temperature and humidity. The air must not contain corrosive or flammable
gases.
● Keep the storage temperature at –40°C to +70°C and the humidity at 5%–
95% RH.
● The air must not contain corrosive or flammable gases.
● When temporarily storing inverters outdoors, do not stack them on a pallet as
the ground may be uneven. Take rainproof measures such as using tarpaulins
to protect inverters from rain and water.
● Do not tilt a packing case or place it upside down.
● Inverters can be stacked in a maximum of six layers. To avoid personal injury
or device damage, stack inverters with caution to prevent them from falling
over.
● Do not remove the outer packaging. Check the packaging regularly
(recommended: once every three months). Replace any packaging that is
damaged during storage.
● Do not store inverters for more than two years. If inverters have been stored
for two years or longer, they must be checked and tested by professionals
before being put into use.
● If an inverter has not been running for six months or longer after being
mounted, it may have failed and must be checked and tested by professionals
before being put into operation.
4 Installation
NOTE
You are advised to remove the packing materials within 24 hours before installing the
inverter.
Package Contents
NOTICE
● After placing the equipment in the installation position, unpack it with care to
prevent scratches. Keep the equipment stable during unpacking.
After unpacking the inverter, check that the contents are intact and complete. If
any damage is found or any component is missing, contact your supplier.
NOTE
For details about the number of contents, see the Packing List in the packing case.
Install
ation
Person
al
protec
tive
equip
ment
(PPE) Goggles Work shoes Dust mask
The inverter shall be physically isolated from third-party wireless communications facilities
and residential environments at a distance greater than 30 m.
Site Requirements
● Do not install the inverter in noise-sensitive areas.
● The SUN2000 should be installed in a well-ventilated environment to ensure
good heat dissipation.
● If the inverter is installed in an enclosed environment, a heat dissipation
device or ventilation device shall be installed. The indoor ambient
temperature must not be higher than the outdoor ambient temperature.
● If the SUN2000 is installed in a place exposed to direct sunlight, the power
may decrease as the temperature rises.
● You are advised to install the SUN2000 in a sheltered place or install an
awning over it.
NOTE
The distance between the support-mounted dual-track spaced installation and the
wall shall be greater than or equal to 500 mm. If the distance is less than 500 mm,
refer to the space requirements in Figure6 Wall-mounted dual-track spaced
installation (not recommended).
NOTE
CAUTION
● Move the SUN2000 with care to prevent device damage and personal injury.
● Do not use the wiring terminals and ports at the bottom to support any weight
of the SUN2000.
● Place a foam pad or cardboard under the SUN2000 to protect the SUN2000
enclosure from damage.
----End
Figure 4-12 shows the dimensions of the mounting holes for the SUN2000.
NOTE
You are advised to apply anti-rust paint on the hole positions for protection.
----End
Procedure
Step 1 Determine the hole positions and mark them using a marker.
Step 2 Secure the mounting bracket.
DANGER
Avoid drilling holes into the water pipes or power cables buried in the wall.
NOTICE
● To prevent dust inhalation or contact with eyes, wear safety goggles and a dust
mask when drilling holes.
● Use a vacuum cleaner to clean up dust in and around the holes, and measure
the spacing. If the holes are inaccurately positioned, drill the holes again in
correct positions.
● Level the top of the expansion sleeve with the concrete wall after removing the
nut, spring washer, and flat washer. Otherwise, the mounting bracket will not
be securely installed on the concrete wall.
----End
● The DC switch locking screw is used to lock the DC switch to prevent the switch from
rotating.
● For models used in Australia, install the DC switch locking screw according to local
standards. The DC switch locking screw is delivered with the SUN2000.
NOTICE
----End
5 Electrical Connections
5.1 Precautions
DANGER
When exposed to sunlight, the PV arrays supply DC voltage to the inverter. Before
connecting cables, ensure that all DC SWITCH on the inverter are OFF. Otherwise,
the high voltage of the inverter may result in electric shocks.
DANGER
● The site must be equipped with qualified fire fighting facilities, such as fire sand
and carbon dioxide fire extinguishers.
● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.
WARNING
CAUTION
● Stay away from the equipment when preparing cables to prevent cable scraps
from entering the equipment. Cable scraps may cause sparks and result in
personal injury and equipment damage.
NOTE
The cable colors shown in the electrical connection diagrams provided in this section are for
reference only. Select cables in accordance with local cable specifications (green-and-yellow
cables are only used for protective earthing).
Note [1]: For details about meter operations, see DTSU666-HW Smart Power
Sensor Quick Guide, YDS60-80 Smart Power Sensor Quick Guide, YDS60-C24
Smart Power Sensor Quick Guide, DTSU666-H and DTSU666-H 250 A (50
mA) Smart Power Sensor Quick Guide and DTSU666-H 100 A and 250 A
Smart Power Sensor User Manual.
Note [2]: SUN2000MC V200R023C00SPC100 and later versions can connect to
DTSU666-HW and YDS60-80 power meter.
Note [3]: SUN2000MC V200R023C00SPC100 and later versions can connect to
optimizers. For details about how to operate optimizers, see MERC Smart PV
Optimizer User Manual.
NOTICE
The cable specifications must comply with local standards. Device damage caused
by using cables with incorrect specifications will not be covered by the warranty.
DANGER
● Ensure that the PE cable is securely connected. Otherwise, electric shocks may
occur.
● Do not connect the neutral wire to the enclosure as a PE cable. Otherwise,
electric shocks may occur.
NOTE
● The PE point at the AC output port is used only as a PE equipotential point, not a
substitute for the PE point on the enclosure.
● It is recommended that silicone sealant or paint be applied around the ground terminal
after the PE cable is connected.
Procedure
Step 1 Crimp OT terminals.
NOTICE
----End
WARNING
CAUTION
NOTICE
● If the external AC switch can perform earth leakage protection, the rated
leakage action current should be greater than or equal to 500 mA.
● If multiple SUN2000s connect to the general residual current device (RCD)
through their respective external AC switches, the rated leakage action current
of the general RCD should be greater than or equal to the number of
SUN2000s multiplied by 500 mA.
● Use a socket wrench and extension rod to connect the AC power cable. The
extension rod must be longer than or equal to 100 mm.
● Sufficient slack should be provided in the PE cable to ensure that the last cable
bearing the force is the PE cable when the AC output power cable bears pulling
force due to force majeure.
● Do not install third-party devices in the AC connection box.
● You need to prepare M8 OT terminals by yourself.
● If the AC MBUS is used, multi-core cables are recommended, supporting a
maximum communication distance of 1000 m. To use other types of AC power
cables, contact the Company's technical support.
NOTICE
Procedure
Step 1 Remove the AC terminal box and installing partition boards.
NOTE
● Do not route a cable with a crimped OT terminal directly through the rubber liner.
Otherwise, the liner may be damaged.
● Reserve sufficient slack for the PE wire to ensure that the PE wire is the last cable
bearing the force when the AC output power cable is subject to a pulling force due to
force majeure. It is recommended that the stripping length of the PE cable be 15 mm
longer than that of other cables.
● The cable colors shown in the figures are for reference only. Select an appropriate cable
according to the local standards.
----End
DANGER
● Before connecting the DC input power cables, ensure that the DC voltage is
within the safe range (lower than 60 V DC) and that the DC switch on the
inverter is OFF. Failing to do so may result in electric shocks.
● When the inverter is running, it is not allowed to work on the DC input power
cables, such as connecting or disconnecting a PV string or a PV module in a PV
string. Failing to do so may cause electric shocks.
● If no PV string connects to a DC input terminal of the inverter, do not remove
the watertight cap from the DC input terminals. Otherwise, the IP rating of the
inverter will be affected.
WARNING
Ensure that the following conditions are met. Otherwise, the SUN2000 may be
damaged, or even a fire could happen.
● PV modules connected in series in each PV string are of the same specifications.
● According to IEC 62548, the maximum open-circuit voltage of each PV string
cannot exceed 1100 V DC at the lowest average annual dry-bulb temperature.
● The polarities of electric connections are correct on the DC input side. The
positive and negative terminals of a PV string connect to corresponding positive
and negative DC input terminals of the SUN2000.
● If polarity of the DC input power cable is reversed and the DC switch is ON, do
not turn off the DC switch immediately or remove positive and negative
connectors. Wait until the solar irradiance declines at night and the PV string
current reduces to below 0.5 A, and then turn off the DC switch and remove
the positive and negative connectors. Correct the PV string polarity before
reconnecting the PV string to the SUN2000.
WARNING
During the installation of PV strings and the inverter, the positive or negative
terminals of PV strings may be short-circuited to ground if the power cables are
not properly installed or routed. In this case, an AC or DC short circuit may occur
and damage the inverter. The resulting device damage is not covered under any
warranty.
NOTICE
● The SUN2000 does not support power supplies other than PV strings. Since the
output of the PV string connected to the SUN2000 cannot be grounded, ensure
that the PV module output is well insulated to ground.
● The voltage difference between MPPTs shall be less than 85 V to achieve
optimal power generation of the system.
When the DC input is not fully configured, the DC input terminals must meet the
following requirements:
1. Distribute the DC input power cables evenly over four MPPT circuits, and
connect them preferentially through MPPT1 and MPPT4.
2. Maximize the number of connected MPPT circuits.
5 PV1, PV2, PV3, PV5 and 6 PV1, PV2, PV3, PV5, PV7
PV7 and PV8
7 PV1, PV2, PV3, PV4, PV5, 8 PV1, PV2, PV3, PV4, PV5,
PV7 and PV8 PV6, PV7 and PV8
Procedure
Step 1 Connect the DC power cable.
CAUTION
Use the positive and negative Amphenol Helios H4 metal terminals and DC
connectors supplied with the solar inverter. Using incompatible positive and
negative metal terminals and DC connectors may result in serious consequences.
The caused device damage is not covered under any warranty.
NOTICE
● You are advised to use the H4TC0003 (Amphenol) crimping tool and do not use
it with the positioning block. Otherwise, the metal terminals may be damaged.
● The H4TW0001 (Amphenol) open-end wrench is recommended.
● Cables with high rigidity, such as armored cables, are not recommended as DC
input power cables, because poor contact may be caused by the bending of the
cables.
● Before assembling DC connectors, label the cable polarities correctly to ensure
correct cable connections.
● After the positive and negative connectors snap into place, pull the DC input
cables back to ensure that they are connected securely.
NOTICE
During DC input power cabling, leave at least 50 mm of slack. The axial tension
on PV connectors must not exceed 80 N. Radial stress or torque must not be
generated on PV connectors.
----End
NOTICE
● If your Smart Dongle is not equipped with a SIM card, prepare a standard
SIM card by yourself (size: 25 mm x 15 mm) with the capacity greater than
or equal to 64 KB.
● When installing the SIM card, determine its installation direction based on
the silk screen and arrow on the card slot.
● Press the SIM card in place to lock it, indicating that the SIM card is
correctly installed.
● When removing the SIM card, push it inward to eject it.
● When reinstalling the enclosure of the Smart Dongle, ensure that the snap-
fits click into place.
NOTICE
Install the network cable before installing the Smart Dongle on the inverter.
NOTE
● For details about how to use the WLAN-FE Smart Dongle SDongleA-05, see
SDongleA-05 Smart Dongle Quick Guide (WLAN-FE). You can scan the QR code
below to obtain the document.
● For details about how to use the 4G Smart Dongle SDongleA-03, see SDongleA-03
Quick Guide (4G). You can scan the QR code below to obtain the document.
● For details about how to use the 4G Smart Dongle SDongleB-06, see SDongleB-06
Smart Dongle Quick Guide (4G). You can scan the QR code below to obtain the
document.
NOTICE
When laying out signal cables, separate them from power cables and keep them
away from strong interference sources to prevent communication interruption.
11 - - - 12 DIN3
NOTICE
If no signal cable is required for the SUN2000, use waterproof plugs to block the
wiring holes on the signal cable connector and connect the signal cable connector
to the communications port on the SUN2000 to improve the waterproof
performance of the SUN2000.
NOTE
NOTE
MBUS Communication
The MBUS is a communication mode in which communication signals are loaded
to power cables through the communications board for transmission.
NOTE
● The built-in MBUS module in the SUN2000 does not need to be connected with cables.
● In utility-scale scenarios, an isolation transformer must be connected between inverters
and loads.
● Commercial and industrial scenarios are supported only in China.
----End
----End
----End
----End
6 Commissioning
DANGER
● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.
8 Unused terminals and ports Unused terminals and ports are locked
by watertight caps.
DANGER
● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.
NOTICE
● Before turning on the AC switch between the SUN2000 and the power grid,
check that the AC voltage is within the specified range using a multimeter.
● If the DC power supply is connected but the AC power supply is disconnected,
the SUN2000 will report a Grid Loss alarm. The SUN2000 can start properly
only after the power grid recovers.
Procedure
Step 1 Turn on the AC switch between the SUN2000 and the power grid.
Step 2 (Optional) Remove the locking screw beside the DC switch.
Communications LED3 –
indicator
Blinking green fast (on for 0.2s and Communication is
then off for 0.2s) in progress.
Off No communication
Note: If LED1, LED2, and LED3 are steady red, the SUN2000 is faulty and needs
to be replaced.
----End
7 Human-Machine Interaction
NOTE
● The FusionSolar app is recommended if the inverter connects to the FusionSolar Smart
PV Management System. In areas where the FusionSolar app is unavailable or a third-
party management system is used, only the SUN2000 app can be used for
commissioning.
● Access Huawei AppGallery, search for FusionSolar or SUN2000, and download the app
installation package. You can also scan a QR code below to download the app. You are
advised to use a browser to scan a QR code.
NOTICE
Create the first installer account and create a domain named after the company
name.
NOTICE
To create multiple installer accounts for a company, log in to the FusionSolar app
and tap Add User to create an installer account.
Figure 7-2 Creating multiple installer accounts for the same company
NOTE
● In the quick settings for SUN2000-50KTL-M3, the grid code is N/A by default (automatic
startup is not supported). Set the grid code based on the area where the PV plant is
located.
● Before the equipment is put into operation for the first time, ensure that the parameters
are set correctly by professional personnel. Incorrect parameter settings may result in
noncompliance with local grid connection requirements and affect the normal
operations of the equipment.
● For details about how to use the site deployment wizard, see FusionSolar App Quick
Guide.
Step 3 Tap Log in to access the quick settings screen or the inverter home screen.
----End
Procedure
Step 1 On the home screen, choose Power adjustment > Grid-tied point control.
Maximum Specifies the time for detecting power meter data. If the
protection time Dongle does not detect any power meter data within the
preset time, the Dongle delivers the preset value of Active
power output limit for fail-safe for protection.
Active power Specifies the derating value of the SUN2000 active power
output limit for by percentage. If the Smart Dongle does not detect any
fail-safe meter data or the communication between the Smart
Dongle and the SUN2000 is disconnected, the Smart
Dongle delivers the derating value of the SUN2000 active
power by percentage.
Parameter Description
Maximum grid Specifies the maximum active power transmitted from the
feed-in power grid-tied point to the power grid.
Maximum Specifies the time for detecting power meter data. If the
protection time Dongle does not detect any power meter data within the
preset time, the Dongle delivers the preset value of Active
power output limit for fail-safe for protection.
Active power Specifies the derating value of the inverter active power by
output limit for percentage. If the Smart Dongle does not detect any power
fail-safe meter data or the communication between the Smart
Dongle and the inverter is disconnected, the Smart Dongle
delivers the derating value of the inverter active power by
percentage.
Parameter Description
Maximum Specifies the time for detecting power meter data. If the
protection time Dongle does not detect any power meter data within the
preset time, the Dongle delivers the preset value of Active
power output limit for fail-safe for protection.
Active power Specifies the derating value of the inverter active power by
output limit for percentage. If the Smart Dongle does not detect any power
fail-safe meter data or the communication between the Smart
Dongle and the inverter is disconnected, the Smart Dongle
delivers the derating value of the inverter active power by
percentage.
Parameter Description
Upper feed-in power The default value is 0. This parameter specifies the power
threshold for inverter threshold of the grid-connection point for triggering
shutdown (kW) inverter shutdown.
High feed-in power The default value is 20. This parameter specifies the
duration threshold for duration threshold of high feed-in power for triggering
triggering inverter inverter shutdown.
shutdown (s) ● When High feed-in power duration threshold for
triggering inverter shutdown is set to 5. Shutdown at
high feed-in power takes precedence.
● When High feed-in power duration threshold for
triggering inverter shutdown is set to 20, Grid
connection with limited power takes precedence
(when Active power control is set to Grid connection
with limited power).
Note 1: This parameter is supported only for the AS4777 grid code.
----End
NOTE
The lower threshold for the maximum apparent power is the maximum active power. To
lower the maximum apparent power, lower the maximum active power first.
8 Maintenance
DANGER
● Wear personal protective equipment and use dedicated insulated tools to avoid
electric shocks or short circuits.
WARNING
WARNING
After the SUN2000 powers off, the remaining electricity and heat may still cause
electric shocks and body burns. Therefore, put on protective gloves and begin
operating the SUN2000 five minutes after the power-off.
Procedure
Step 1 Send a shutdown command on the app.
Step 2 Turn off the AC switch between the SUN2000 and the power grid.
Step 5 Turn off the DC switch (if any) between the SUN2000 and PV strings.
----End
CAUTION
Before cleaning the system, connecting cables, and ensuring the grounding
reliability, power off the system.
Figure 8-2 Removing the baffle plate of the air intake vent
NOTICE
After the cleaning is complete, reinstall the baffle plate. Tighten the M4 screws
with a torque of 1.2 N·m.
CAUTION
Step 1 Remove the screws from the fan mounting plate and store them properly. Turn the
fan mounting plate until the fan surface is horizontal with the inverter.
Step 2 Remove the cable tie, loosen the connector, disconnect the cable, and remove the
faulty fan.
Step 3 Install the new fan in the reverse order, bind the fan cable, and reconnect the
cable.
NOTICE
When binding the cable, you are advised to reserve 80 mm at one end of the
terminal, fold the rest of the cable and bind it in the middle using a cable tie, and
then bind the cable to the cable bridge.
----End
NOTICE
10 Technical Specifications
Efficiency
Item SUN2000-50KTL-ZHM3 SUN2000-50KTL-M3
Efficiency in 98.00% -
China
European - 98.24%/400 V
efficiency 98.40%/480 V
Input
Item SUN2000-50KTL-ZHM3 SUN2000-50KTL-M3
Recommended 75,000 W
maximum input DC
power
Maximum short- 40 A
circuit current per
MPPT circuit
Maximum number 8
of inputs
Number of MPPT 4
circuits
Note a: The maximum input voltage is the maximum DC input voltage that the inverter can
withstand. If the input voltage exceeds this value, the inverter may be damaged.
Note b: If the input voltage is beyond the operating voltage range, the inverter cannot work
properly.
Note c: The PV strings connecting to the same MPPT circuit shall use the same model and
quantity of PV modules. It is recommended that the PV string voltage be higher than the lower
threshold of the full-load MPPT voltage.
Output
Item SUN2000-50KTL-ZHM3 SUN2000-50KTL-M3
Rated output 220 V AC/380 V AC, 230 V AC/400 V AC, 277 V AC/480 V AC, 3W+(N)b+PE
voltagea
Note a: The rated output voltage is determined by Grid Codes, which can be set on the SUN2000
app, SmartLogger, or management system.
Note b: You can determine whether to connect the N wire based on the application scenario. In
scenarios without N wires, set Output mode to Three-phase three-wire. In scenarios with N
wires, set Output Mode to Three-phase four-wire.
Protection
Item SUN2000-50KTL-ZHM3 SUN2000-50KTL-M3
Anti-islanding Supported
protection
Output Supported
overcurrent
protection
DC surge Type II
protection
AC surge Type II
protection
Insulation Supported
resistance
detection
RS485 Supported
AC MBUS Supported
DC MBUS Supported
AFCI Supported
General Specifications
Item SUN2000-50KTL-ZHM3 SUN2000-50KTL-M3
Net weight 49 kg
Maximum 4000 m
operating
altitude
IP rating IP66
Topology Transformerless
● WCDMA: B1/B2/B5/B8
● GSM: 850 MHz/900 MHz/1800
MHz/1900 MHz
SDongleB-06-AU (4G):
● Supports LTE FDD (with receive
diversity):
B1/B2/B3/B4/B5/B7/B8/B28/B66.
● Supports LTE-TDD (with receive
diversity): B40.
● Supports WCDMA:
B1/B2/B4/B5/B8.
● Supports GSM:
850/900/1800/1900 MHz.
● Supports digital audio.
Maximum ≤ 20 dBm EIRP ≤ 20 dBm EIRP ● Class 4 (33 dBm±2 dB), EGSM900
transmit frequency band
power ● Class 1 (30 dBm±2 dB), DCS1800
frequency band
● Class E2 (27 dBm±3 dB),
EGSM900 8-PSK
● Class E2 (26 dBm±3 dB),
DCS1800 8-PSK
● Class 3 (24 dBm+1/–3 dB),
WCDMA frequency band
● Class 3 (23 dBm±2 dB), LTE FDD
frequency band
● Class 3 (23 dBm±2 dB), LTE TDD
frequency band
A Grid Codes
NOTE
The grid codes are subject to change. The listed codes are for reference only.
B Device Commissioning
Step 2 Connect to the solar inverter WLAN and log in to the device commissioning screen
as the installer user.
NOTICE
● When connecting to the SUN2000 directly from the mobile phone, keep the
mobile phone visible within 3 meters of the SUN2000 to ensure the
communication quality between the app and SUN2000. The distances are for
reference only and may vary with mobile phones and shielding conditions.
● When connecting the SUN2000 to the WLAN over a router, ensure that the
mobile phone and SUN2000 are in the WLAN coverage of the router and the
SUN2000 is connected to the router.
● The router supports WLAN (IEEE 802.11 b/g/n, 2.4 GHz) and the WLAN signal
reaches the SUN2000.
● The WPA, WPA2, or WPA/WPA2 encryption mode is recommended for routers.
Enterprise-level encryption is not supported (for example, public hotspots
requiring authentication such as airport WLAN). WEP and WPA TKIP are not
recommended because these two encryption modes have serious security
defects. If the access fails in WEP mode, log in to the router and change the
encryption mode of the router to WPA2 or WPA/WPA2.
NOTE
● Obtain the initial password for connecting to the solar inverter WLAN from the label on
the side of the solar inverter.
● Use the initial password upon first power-on and change it immediately after login. To
ensure account security, change the password periodically and keep the new password
in mind. Not changing the initial password may cause password disclosure. A password
left unchanged for a long period of time may be stolen or cracked. If a password is lost,
devices cannot be accessed. In these cases, the user is liable for any loss caused to the
PV plant.
● When you access the Device commissioning screen of the SUN2000 for the first time,
you need to manually set the login password because the SUN2000 does not have an
initial login password.
----End
NOTICE
Ensure that the inverter PE cable is securely connected. Otherwise, the built-in PID
recovery function may be unavailable and electric shocks may occur.
Procedure
Step 1 On the home screen, choose Settings > Feature parameters and set related
parameters.
NOTE
----End
D Resetting Password
Step 1 Check that the AC and DC power supplies to the solar inverter are connected
simultaneously, and that the and indicators are steady green or blink slowly
for more than 3 minutes.
Step 2 Turn off the AC switch, set the DC switch at the bottom of the solar inverter to
OFF, and wait until all indicators on the solar inverter panel turn off.
Step 4 Wait until the three indicators on the inverter panel blink green quickly and then
blink red quickly, indicating that the password has been restored.
Step 5 Reset the password within 10 minutes. (If no operation is performed within 10
minutes, all parameters of the solar inverter remain the same as those before the
reset.)
1. Wait until the indicator blinks.
2. Obtain the initial WLAN hotspot name (SSID) and initial password (PSW)
from the label on the side of the solar inverter to connect to the app.
3. On the login page, set a new login password and log in to the app.
----End
NOTICE
You are advised to reset the password in the morning or at night when the solar
irradiance is low.
Procedure
Step 1 On the home screen, choose Settings > Power adjustment and set Dry contact
scheduling to .
----End
F AFCI
Function
If PV modules or cables are incorrectly connected or damaged, electric arcs may
be generated, which may cause fire. Huawei SUN2000s provide unique arc
detection in compliance with UL 1699B-2018 to ensure the safety of users' lives
and property.
This function is enabled by default. The SUN2000 automatically detects arc faults.
To disable this function, log in to the FusionSolar app, enter the Device
commissioning screen, choose Settings > Feature parameters, and disable AFCI.
NOTE
The AFCI function works only with Huawei optimizers or ordinary PV modules when the
SUN2000 is connected to the grid, but does not support third-party optimizers or intelligent
PV modules.
Clearing Alarms
The AFCI function involves the DC arc fault alarm.
The SUN2000 has the AFCI alarm automatic clearance mechanism. If an alarm is
triggered for less than five times within 24 hours, the SUN2000 automatically
clears the alarm. If the alarm is triggered for five times or more within 24 hours,
the SUN2000 locks for protection. You need to manually clear the alarm on the
SUN2000 so that it can work properly.
You can manually clear the alarm as follows:
● Method 1: FusionSolar app
Log in to the FusionSolar app and choose Me > Device commissioning. On
the Device commissioning screen, connect and log in to the SUN2000 that
generates the AFCI alarm, tap Alarm management, and tap Clear on the
right of the DC arc fault to clear the alarm.
G Rapid Shutdown
If optimizers are configured for all PV modules, the PV system can perform a rapid
shutdown to decrease the output voltage to below 30 V within 30s. The rapid
shutdown function is supported only if optimizers are configured for all PV
modules.
Perform the following steps to trigger a rapid shutdown:
● Method 1 (recommended): Turn off the AC switch between the inverter and
the power grid.
● Method 2: Turn off the DC switch at the bottom of the inverter.
● Method 3: If the DIN5 port (pin 15) of the inverter communications terminal
is connected to a rapid shutdown switch, press the switch to trigger a rapid
shutdown.
NOTE
Log in to the FusionSolar app as an installer, choose Me > Device commissioning, and
connect to the WLAN hotspot of the inverter. Log in to the local commissioning
system as an installer, choose Settings > Feature parameters > Dry contact function,
and set Dry contact function to DI rapid shutdown.
● Method 4: If AFCI is enabled, the inverter automatically performs arc fault
detection and triggers a rapid shutdown when AFCI lock protection is
implemented.
H NS Protection
● The NS protection function applies to areas in compliance with the VDE4105 standard,
and the grid code needs to be set to VDE-AR-N-4105.
● The NS protection switch is connected to GND (pin 13) at one end and to DIN5 (pin 15)
at the other end. The switch is turned off by default. When the switch is turned on, NS
protection is triggered.
● Rapid shutdown and NS protection use the same pins, which are GND (pin 13) and
DIN5 (pin 15). Therefore, you can use only one of the functions.
● The NS protection switch connection is the same for a single inverter and for cascaded
inverters.
● Log in to the FusionSolar App as an installer, choose Me > Device Commissioning, and
connect to the WLAN hotspot of the SUN2000. Log in to the local commissioning
system as an installer user, choose Settings > Feature parameters > Dry contact
function, and set Dry contact function to NS protection.
For details, see iMaster NetEco V600R023C00 Smart I-V Curve Diagnosis User
Manual.
If the ground impedance of a PV string connected to the inverter is too low, the
inverter generates a Low insulation resistance alarm.
The possible causes are as follows:
● A short circuit has occurred between the PV array and the ground.
● The ambient air of the PV array is damp and the insulation between the PV
array and the ground is poor.
After the Low insulation resistance alarm is reported by the inverter, insulation
resistance fault location is automatically triggered. If the fault location is
successful, the location information is displayed on the Alarm details screen of
the Low insulation resistance alarm on the FusionSolar app.
Log in to the FusionSolar app, choose Alarm > Active alarm, select Low
insulation resistance to enter the Alarm details screen.
NOTE
● The positive and negative terminals of a PV string are respectively connected to the PV+
and PV– terminals of the inverter. The PV– terminal represents a possibility of 0% for the
short-circuit position and the PV+ terminal represents a possibility of 100% for the
short-circuit position. Other percentages indicate that the fault occurs on a PV module
or cable in the PV string.
● Possible fault position = Total number of PV modules in a PV string x Percentage of
possible short-circuit positions. For example, if a PV string consists of 14 PV modules
and the percentage of the possible short-circuit position is 34%, the possible fault
position is 4.76 (14 x 34%), indicating that the fault is located near PV module 4,
including the previous and the next PV modules and the cables. The inverter has a
detection precision of ±1 PV module.
● The possible faulty PV string MPPT1 corresponds to PV1 and PV2, and the possible
faulty PV string MPPT2 corresponds to PV3 and PV4. The fault can be located only to
the MPPT level. Perform the following steps to connect the PV strings corresponding to
the faulty MPPT to the inverter one by one to further locate and rectify the fault.
● When a non-short-circuit fault occurs, the possible short-circuit percentage is not
displayed. If the insulation resistance is greater than 0.001 MΩ, the fault is not related
to short circuit. Check all PV modules in the faulty PV string one by one to locate and
rectify the fault.
Procedure
NOTICE
If the irradiance or the PV string voltage is too high, the insulation resistance fault
location may fail. In this case, the fault location status on the Alarm details
screen is Conditions not met. Perform the following steps to connect PV strings to
the inverter one by one to locate the fault. If the system is not configured with
any optimizer, skip the corresponding optimizer operations.
Step 1 Ensure that the AC connections are normal. Log in to the FusionSolar app, choose
Maintenance > Inverter ON/OFF on the home screen, and send a shutdown
command. Set DC SWITCH to OFF.
Step 2 Connect one PV string to the inverter, and set DC SWITCH to ON. If the inverter
status is Shutdown: Command, log in to the app, choose Maintenance >
Inverter ON/OFF on the home screen, and send a startup command.
Step 3 Choose Alarm on the home screen, enter the Active alarm screen, and check
whether a Low insulation resistance alarm is reported.
Step 4 Log in to the app, choose Maintenance > Inverter ON/OFF on the home screen,
and send a shutdown command. Set DC SWITCH to OFF. Check whether the
connectors or DC power cables between the optimizer and PV module, between
adjacent PV modules, or between adjacent optimizers on the possible fault
position are damaged.
● If yes, replace the damaged connectors or DC power cables, and then set DC
SWITCH to ON. If the inverter status is Shutdown: Command, choose
Maintenance > Inverter ON/OFF, and send a startup command. View alarm
information.
– If no Low insulation resistance alarm is reported 1 minute after the DC
side is powered on, troubleshoot the insulation resistance fault of the PV
string. Log in to the app, choose Maintenance > Inverter ON/OFF on the
home screen, and send a shutdown command. Set DC SWITCH to OFF.
Go to Step 2 and check rest of the PV strings one by one. Then, go to
Step 8.
– If the DC side is powered on 1 minute later, the Low insulation
resistance alarm is still reported. Log in to the app, choose Maintenance
> Inverter ON/OFF on the home screen, and send a shutdown command.
Set DC SWITCH to OFF and go to Step 5.
● If no, go to Step 5.
Step 5 Disconnect the possible faulty PV module and the paired optimizer from the PV
string, and use a DC extension cable with an MC4 connector to connect the PV
module or optimizer adjacent to the possible faulty PV module. Set DC SWITCH to
ON. If the inverter status is Shutdown: Command, choose Maintenance >
Inverter ON/OFF on the home screen, and send a startup command. View alarm
information.
● If no Low insulation resistance alarm is reported 1 minute after the DC side
is powered on, the fault occurred on the disconnected PV module and
optimizer. Choose Maintenance > Inverter ON/OFF, send a shutdown
command, and set DC SWITCH to OFF. Go to Step 7.
● If the Low insulation resistance alarm is reported 1 minute after the DC side
is powered on, the fault did not occur on the disconnected PV module and
optimizer. Go to Step 6.
Step 6 Log in to the app, choose Maintenance > Inverter ON/OFF on the home screen,
and send a shutdown command. Set DC SWITCH to OFF, reconnect the
disconnected PV module and optimizer, and repeat Step 5 to check the PV
modules and optimizers adjacent to the possible fault location.
----End
K Contact Information
If you have any questions about this product, please contact us.
https://digitalpower.huawei.com
Path: About Us > Contact Us > Service Hotlines
To ensure faster and better services, we kindly request your assistance in providing
the following information:
● Model
● Serial number (SN)
● Software version
● Alarm ID or name
● Brief description of the fault symptom
NOTE
https://digitalpower.huawei.com/robotchat/
A
AFCI arc-fault circuit interrupter
L
LED light emitting diode
M
MBUS monitoring bus
MPP maximum power point
MPPT maximum power point tracking
P
PE protective earthing
PID potential induced degradation
PV photovoltaic
R
RCD residual current device