ASUS ROG Zephyrus G15 (GA503Q) Series

Service Guide
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Circumstances may arise where because of a default on ASUS’ part or other liability, you are entitled to recover damages from ASUS. In each such instance, regardless of the basis on
which you are entitled to claim damages from ASUS, ASUS is liable for no more than damages for bodily injury (including death) and damage to real property and tangible personal
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product.
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DATA; OR (3) SPECIAL, INCIDENTAL, OR INDIRECT DAMAGES OR FOR ANY ECONOMIC CONSEQUENTIAL DAMAGES (INCLUDING LOST PROFITS OR SAVINGS), EVEN IF ASUS, ITS SUPPLIERS
OR YOUR RESELLER IS INFORMED OF THEIR POSSIBILITY.
Disclaimer
ASUS is not responsible for direct, indirect, intentional or unintentional damages resulting from improper installation and operation.

Safety precautions
• Keep liquids or moisture away from your Notebook PC before installing or removing any components.
• Ensure to place your Notebook PC on a stable surface before installing or removing any components.
• Detach the clip or flap before removing the signal cables to prevent damage.
• Disconnect the power plug by pulling the plug evenly to avoid damage. Ensure to connect the signal cables in the correct orientation.
• Disconnect all power cables and remove the battery pack (if applicable) before cleaning your Notebook PC with liquid detergent to avoid risk of electric shock.
• Disconnect all power cables and remove the battery pack (if applicable) before installing or removing any components. Ensure to read and follow the instructions in the manual.
• Before handling components, use a grounded wrist strap or touch a safely grounded object to avoid damaging them due to static electricity.
• Keep liquids or moisture away from your Notebook PC to avoid short circuits.
• Hold components by the edges to avoid touching the ICs.
• Ensure to properly install all the components before connecting the AC power.
• Do not use power adapters or batteries from other devices to reduce the risk of injury to persons due to fire or explosion. Use only certified power adapters or batteries supplied by
the manufacturer or authorized retailers.
• Ensure to install the correct screw models on your Notebook PC to prevent damage.
 Table of Contents

⚫ Service Overview
⚫ ASUS ROG Zephyrus G15 (GA503Q) Series Overview
⚫ Components Top View
⚫ Components Bottom View
⚫ Repair Overview
⚫ Appropriate Tools
⚫ Keyparts and Related Parts
⚫ Disassembly Steps :
• BOTTOM CASE
• BATTERY
• SSD
• DDR
• WIFI CARD
• WOOFER SPEAKER
• HALL SENSOR BOARD
• TWEETER SPEAKER (with Main Board、Thermal Module & Fan)
• THERMAL MODULE
• MAIN BOARD
• KEYBOARD MODULE
• LCD BEZEL
• LCD PANEL
• LCD COVER

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 Service Overview

• Carefully read through this Service Guide for a look at various components of the device before performing any service and repairs.

• To provide the best service, we have provided the below information for technicians from distributors and resellers to perform the complete device
disassembly and assembly. Before performing the procedures, please be sure to read through the overview in this service guide for component
overview to avoid any unwarranted damages to the device hardware.

• The following contents include all part numbers mentioned in the service guide are used for reference only, if you need the exact part number for
ordering, please refer to the OrderBook.

• Due to sales policy difference, the components might have different specifications on the same series product, please refer to E-manual by model.

Due to sales policy difference, the components may have different specifications on the same model. If you have any operational issues,
please contact the service hotline.

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 ASUS ROG Zephyrus G15 (GA503Q) Series Overview
Top View Bottom View

❶ Display Panel ❶ Air vents

❷ Status indicators
❸ Power button
❹ Audio speakers
❺ Keyboard
❻ Touchpad
❼ Capital lock indicator

Right View ❶ USB 3.2 Gen 2 port

❷ MicroSD card slot
❸ Kensington® security slot

Left View ❶ Power (DC) input port ❺ USB 3.2 Gen 2 Type-C® /DisplayPort/ Power Delivery combo port
❷ HDMI port ❻ Headphone/Headset/Microphone jack
❸ LAN port
❹ USB 3.2 Gen 2 port

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 Components Top View
LCD COVER MODULE BOTTOM CASE WIFI CARD TWEETER SPEAKER MIC FPC WIFI ANTENNA

BATTERY
BATTERY CABLE TP SPONGE
BATTERY RIB RUBBER
15’6 LCD MAIN BOARD

THERMAL MODULE ASSY

FP TOUCH MODULE

MIC RUBBER
HALL SENSOR FFC
HALL SENSOR BOARD
LCD BEZEL
VGA FAN CPU FAN POWER KEY HOLDER

TP FFC FP PW FFC
SSD HINGE

POWER KEY RUBBER

DDR ABSORBER LCD COVER MYLAR

DDR L R
KEYBOARD MODULE
HINGE CAP
WOOFER SPEAKER
EDP CABLE BTM SUPPORT RUBBER
TOUCH PAD L R
HINGE RUBBER

L R 7
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 Components Top View
TP HOLDER MYLAR

PHONE JACK MYLAR

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 Components Bottom View
LCD COVER MODULE KEYBOARD MODULE MAIN BOARD

LCD ADHESIVE 1

15’6 LCD BOTTOM CASE HALL SENSOR BOARD

TOUCH PAD

LCD BEZEL THERMAL MODULE ASSY

LCD BEZEL AD DOWN

LCD BEZEL GLUE

FP TOUCH MODULE

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 Repair Overview
This chapter describes disassembly and assembly (Assemble document please look up from the last page), please follow the information provided in this section to perform the complete
disassembly procedure.

Precautions:
Before you perform any service or repair on the notebook, please pay special attention to the cautions prevent any damages to the notebook.
1. Be sure that the notebook is powered down. 9. Screw Appearance Criteria:
2. Before disassembling any part, please disconnect all power source. ex: AC plug/Battery If the screws have the following damaged appearance, please do not use.
connector/Power protect screw etc. a. Shape deformed.
b. Damaged head – unable to drive in or the stripped screw.
3. Remove all rings, watches and any other metal objects from your hands. c. Damaged unable to securely tighten.
d. Paint scratched off.
e. Rusty

4. Always wear a ground strap on your hand to protect the notebook from static discharge.
5. Please refer to “ANSI ESD S20.20” about ESD protection measure.
6. Put the disassembled parts in the functional PE BAG to avoid any damages of the
A/B/C/D part.
10. The following chapter includes all part numbers mentioned in service guide are
used for reference only, actual part name depends on different SKU, if you need
the exact part number for ordering, please refer to the Orderbook.

7. The maintenance environment temperature is 20-30 ℃ and humidity is 40% - 70%. 11. Due to sales policy difference, the components may have different specifications
8. To avoid scratching on the surface of machine; please use anti-static and soft materials on the same model. Please note that all pictures and components shown on
Service Guide are for disassembly/assembly description purpose only, so please
to put on desk in repair environment as below photo. refer to the actual product for disassemble/assemble.

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 Appropriate Tools
Please prepare and select the appropriate tools to disassemble/assemble for the TUF Gaming A16 Advantage Edition (FA617N) series notebook.

Screwdriver Alcohol 95% Glove Dust-free Cloth

Please accord to different screw specification to choose different screwdriver and head.

#1
Plastic Blade
Thermal Pad PTM7958 PLASTIC CARD T=0.35mm PLASTIC PICK T=0.5mm

Plastic Tweezers
Use a pair of tweezers to remove/insert/tidy cables.

FCR-AS Thermal Grease

Thickness Gauge
Thickness compass specification 0.05mm-1.5mm. Use it to measure the gap.

Magnetism Board
Suggest local buy magnetism board to place screw, avoid mix different type screw to
cause assembly damage.

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 Appropriate Tools
Please prepare and select the appropriate tools to disassemble/assemble for the ASUS ROG ZEPHYRUS G15 (GA503Q) series notebook.

❶ ❸ ❺ ❻ ❽ ❾ ❿ ⓬

❷ ❹ ❼ ⓫ ⓭

Tooling Type Item Part Name Memo

❶ Silicone scraping pen
Please store it in the environment of 10 ~ 40 ℃. Warning :
❷ Conductonaut 1g (Liquid Metal) Please keep cover tightly closed until ready for next time use.
When the tool is with Liquid
Shipping category : Dangerous Goods.
For Liquid metal use Metal or Thermally Conductive
❸ AMD Cezanne CPU steel plate//2020
Elastomer (RV289) residue,
❹ Stainless steel plate (60mm*20mm*0.2t)
please clean tools with dust-free
❺ AMD Renoir CPU steel plate//2019 cloth and 95% alcohol.
❻ Height limit fixture
❼ Paperclip
❽ Glue Nozzle
For RV289 Glue use ❾ Glue Connector
Please store it in the environment under 27℃.
❿ Thermally Conductive Elastomer(RV289 5G) Please keep cover tightly closed until ready for next time use.
Shipping category : NOT Dangerous Goods.
⓫ Dust-free cotton swab//class 100 (100pcs)
⓬ 95% alcohol
For Clean use 12
⓭ Dust-free cloth
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 BOTTOM CASE
Disassembly Notice
Step 1 : Remove Screw Rubber *3pcs. Screws QTY Spec Torque (kgf-cm)
Step 2 : Remove screws *12pcs.
4 M2*11L (4.5,0.8) (K) #1 2.0±0.2
Step 3 : Use plastic blade to pry the bottom case, and then remove BOTTOM CASE slowly.
1 2 M2*11.5L(4.5,0.8) (K) #1 2.0±0.2

3 M2*8L (K) B-ZN,NY 1.2±0.15

3 M2*8L (K) B-ZN,NY 2.0±0.2
1 Retention Screw 2.0±0.2

(Screw rubber *3pcs)

3-2 3-3
2 3

Start
3-1

Please follow above arrow direction

The screw is unable to remove To avoid the bottom case snaps,
with using plastic blade to pry bottom
from bottom case, so please always don't insert plastic blade in each
case in each blue circle location.
loosen it last, and lock it at first. red circle.
(To avoid the bottom case hook, please
prying at each blue circle location.) 13
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 BOTTOM CASE
Assembly Notice Please be sure to pull out adapter and disconnect the battery.
When assembly the BOTTOM CASE:
Please follow below order to install and fix BOTTOM CASE.
STEP 1 : Please check the snaps have not got any damage.
STEP 2 : Install BOTTOM CASE with slight tilt at upper side first.
STEP 3 : Keep BOTTOM CASE (By left hand) with slight tilt, and then press upper side of BOTTOM CASE to fix from right to left.
STEP 4 : Put the bottom case down slowly, and then press left and right side of BOTTOM CASE to fix.
STEP 5 : In the end, press lower side of BOTTOM CASE to fix.
STEP 1 STEP 2 STEP 3 STEP 4

15~30 ͦ
15~30 ͦ

Please make sure to paste SSD CU FOIL on Please make sure to paste BTM CASE STEP 5
For BTM SUPPORT RUBBER assembly,
the BOTTOM CASE before assembling it. please follow below location to paste. BOSS WASHER on the BOTTOM CASE
before assembling it.

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 BATTERY
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.

Before disassembly battery connector, please be sure to pull out adapter and disconnect the battery more than ten seconds in order to IC damage.

Step 1 : Disconnect the battery connector. Screws QTY Spec Torque(kgf-cm)

Step 2 : Remove screws *4pcs.
Step 3 : Remove BATTERY. 2 M2*8L (K) B-ZN,NY 2.0±0.2
Step 4 : Disconnect BATTERY CABLE from battery. 2 M2*4.5L (4.5,0.8) (K) #1 2.0±0.2

3 Remove

4 Disconnect
1

Disconnect

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 SSD
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Remove the screw *1pcs. Screws QTY Spec Torque (kgf-cm)
Step 2 : Remove SSD.
1 M2*4.5L (4.5,0.8) (K) #1 2.0±0.2

1 2 Remove
Assembly Notice

Please use this SSD slot as first priority.

(SSD * 1pcs)

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 DDR
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Tear off the ABSORBER from DDR.
Step 2 : Unlock DDR and then remove it. Assembly Notice
Please make sure to paste ABSORBER on the front
and back side of DDR, before assembling the DDR.
1 2 Unlock

Align

Remove

(ABSORBER)

(DDR)

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 WIFI CARD
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Release tape *1pcs.
Step 2 : Disconnect the RF CABLE connector. Assembly Notice
Step 3 : Remove the screw *1pcs.
Step 4 : Remove WIFI Card. *1pcs. Please according to below image to assemble RF cable.
Screws QTY Spec Torque (kgf-cm)
1 M2*2L (4.5,0.5) (K) #1 2.0±0.2

1 Release 2 Disconnect 3 Remove

Please use tape to fix connector.

4 Remove

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(Tape *1pcs) (WiFi Card *1pcs) Back
 WOOFER SPEAKER
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Disconnect the SPEAKER connector.
Step 2 : Remove SPEAKER.
Assembly Notice
2 Remove For Speaker assembly, please follow the mark below to tidy cable and paste
Tweeter Tape.

1 Disconnect

(WOOFER SPEAKER *1pcs)

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 HALL SENSOR BOARD
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Disconnect the HALL SENSOR FFC connector.
Step 2 : Remove HALL SENSOR FFC.
Step 3 : Remove HALL SENSOR BOARD.
2 Remove
Assembly Notice

If FFC is damage during disassembly, please replace new one.

Here are some samples of FFC damage:

1 Disconnect 3 Remove (HALL SENSOR FFC *1pcs) When assembly the HALL SENSOR, please paste
HALLSENSOR PCB ADH (1pcs) as below.

(HALL SENSOR BOARD *1pcs)

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 TWEETER SPEAKER (with Main Board、Thermal Module & Fan)
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Disconnect connector (Yellow mark) *6pcs.
Screws QTY Spec Torque (kgf-cm) Assembly Notice
Step 2 : Release tapes (Green area) and keep them on the cable.
Step 3 : Remove screws *6pcs. 6 M2*4.5L (4.5,0.8) (K) #1 2.0±0.2 For TWEETER Speaker assembly, please follow the
Step 4 : Remove MB, Thermal and FAN together. mark below to tidy cable and tapes.
Step 5 : Remove TWEETER SPEAKER *1pcs.
1 Disconnect (Yellow mark)
2 Release Tapes (Green area) 4 Remove module (MB+Thermal+FAN)
3 Remove screws (Blue mark)

For TWEETER Speaker assembly, please follow the mark

below to paste TWEETER Tape.

5 Remove

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(TWEETER SPEAKER) Back
 THERMAL MODULE & FAN
Disassembly Notice Please be sure to pull out adapter and disconnect the battery. Screws QTY Spec Torque (kgf-cm)
4 M2*4.5L (4.5,0.8) (K) #1 2.0±0.2
Step 1 : Follow the reverse screw numbers to remove screws *4pcs(Blue circle), and release screws *3pcs(Green circle).
Step 2 : Remove the THERMAL MODULE from MB. 3 Retention Screw 2.0±0.2
Step 3 : Disconnect (Yellow mark) connector *2 pcs, and remove VGA FAN *1pcs and CPU FAN *1pcs.

Assembly Notice
Recommend that the force point is at green block, and pull up thermal module to take it out.
Do not pull up at red block and also notice the thermal pipe should not have deformation. Step-1
THERMAL MODULE Location:[VRAM/CHOKE/MOS]
1 3 Disconnect and remove Fan Material: FCR-AS Grease

1 3 MB Location:[GPU]
5 6 Material:
Main (GA500 Grease)
Substitute (PSX Thermal pad)
7 4 2
Step-2
Please refer Repair Notice SOPfor Liquid metal
rework when reassemble thermal module before.
MB Location:[CPU]
2 Remove
Step-3
Please follow the screws numbers to lock screws *8pcs.
(VGA FAN*1pcs) (CPU FAN*1pcs)
IMPORTANT! Thermal paste, thermal pads, liquid metal, or other thermal
interface materials must be thoroughly removed and replaced if this
component is removed. Ensure that replacement materials are available
(THERMAL MODULE *1pcs) before proceeding, or contact an authorized service center for assistance.

Please refer Repair Notice SOP WARNING! The heat sink contains liquid metal and should only be removed by
for Liquid metal rework. (MAIN BOARD*1pcs) authorized service personnel. Significant damage may occur to motherboard
components if the heat sink is improperly removed. 22
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 MAIN BOARD
Mainboard connector placement
Power Key

VGA FAN

CPU FAN

EDP CABLE

SPEAKER

Supports using JIG BOARD to

refresh F1 BIOS. HALL SENSOR KB BL FPC TP FFC K/B FPC SPEAKER

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 MAIN BOARD
Materials on mainboard GA503QS TC BOSS WASHER L ASSY
GA503QS TC BOSS WASHER R ASSY

GA503QS LED GASKET MYLAR

For GA503QM/QR/QS,
GA503QS GN20 GPU BRACKET ASSY
For GA503QEQC,
GA502IU CPU BRACKET PLATE ASSY GA503QE GPU BKT ASSY

GA503QS MB TOP SPONGE 1

GA503QS MB TOP RUBBER2

GA503QS GPU BKT CONDUCTIVE

TAPE

GX550LXS MB DIMM ABSORBER GA503QS MB TOP RUBBER1 For GA503QM/QR/QS,

GA503QS GPU ABSORBER
For GA503QE/QC,
GA503QE GN20-P GPU ABSORBER

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 MAIN BOARD
Materials on mainboard For GA503QE/QC
G531GW X50 TI GPU MYLAR
For GA503QS/QR
GA503QS GPU BOT ABSORBER
GA401QM GN20-E GPU MYALR
For GA503QM GA503QS BATTERY SUPPORT WASHER
GA401QM GN20-E3 GPU MYALR

For GA503QM/QR/QS,
GA503QS MB BOT SPONGE 1
For GA503QE/QC,
GA503QE MB BOT SPONGE 1

GA503QS EC CHIP MYLAR

GA503QS SSD SOCKET RUBBER GA503QS MB BOT SPONGE 3

GA503QS BATTERY SUPPORT WASHER GA503QS MB BOT SPONGE 2

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 MAIN BOARD
Assembly Notice Please be sure to pull out adapter and disconnect the battery.

A Unscrew (Green circle), and take PHONE JACK MYLAR. C While insert the Mylar, please must put it forward
until the edge.

B Using the audio pin to make the gap for PHONE JACK D Please make sure three sides of Mylar are aligned
MYLAR installation with the Audio Jack component.

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 KEYBOARD MODULE
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Disconnect connector (Yellow mark).
Screws QTY Spec Torque (kgf-cm)
Step 2 : Remove TP FFC CABLE, and FP PW FFC CABLE.
Step 3 : Remove screws *3pcs, and remove TOUCHPAD. 3 M2*2.5L (4.5,0.5) (K) #1 2.0±0.2
Step 4 : Remove screws *2pcs, and remove POWER KEY HOLDER.
2 M2*3L (K) B-ZN #1 NY 2.0±0.2
Step 5 : Remove FP TOUCH Module.
Step 6 : Remove screws *6pcs. 4 Remove 6 M2*4.5L (4.5,0.8) (K) #1 2.0±0.2
Step 7 : Remove KB Module.
1 Disconnect Assembly Notice
(POWER KEY HOLDER)
If FFC is damage during disassembly, please replace new one.
5 Remove Here are some samples of FFC damage:

(FP TOUCH MODULE with

POWER KEY RUBBER )

6 Remove
2 Remove

(TP FFC CABLE) (FP WP FFC CABLE)

7 Open and remove as below instructed

3 Remove

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(TOUCHPAD) (KEYBOARD MODUL*1) Back
 KEYBOARD MODULE
Assembly Notice Please be sure to pull out adapter and disconnect the battery.

Please follow the yellow mark to tidy cable. For TP SPONGE assembly, please follow below location to paste.

On Rib On Rib

When assembly the FP TOUCH Module,

Please paste POWER KEY RUBBER as below location.

+ =
POWER KEY RUBBER FP TOUCH MODULE

For BATTERY RIB RUBBER assembly, please follow below After Keyboard module assemble, please follow below
For TP Module assembly, please follow below location to location to paste. location to paste the CD SNAP TAPE.
paste TP HOLDER MYLAR. * The BATTERY RIB Rubber need to be attached on the rib.

Pasted After (Bottom case )assembly

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 LCD BEZEL
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Remove LCD BEZEL.
1
Step 1-4, Due to some tapes behind the lower edge of bezel, please using plastic
blade to teardown the bezel.
Please follow the direction shown in the red arrow, to move plastic blade from left
to right and peel the bezel away slowly. While peeling, please move the blade in the
parallel direction to the panel and pressing the black Mylar downward (As circled in
green) to ensure the black Mylar and the tape behind the bezel are well separated.
Please move blade slowly to separate the bezel away, and must
press the black Mylar downward with panel parallel direction..

Panel’s black Mylar

Step 1-1~1-3, Start from the middle area of each side of bezel,
Using the forefinger to hold the outer edge firmly and the thumb flipping the
bezel inner edge outward to release the hooks as indicated in the diagram shown.
(It can be helpful, if holding the bezel outer edge firmly with forefinger.)
Assembly Notice
1-3 1-1~1-3
When reuse the LCD BEZEL:
Thumb flipping the inner edge outward. LCD BEZEL AD DOWN
Please paste new LCD BEZEL ADHESIVE before
1-1 1-2 assembly BEZEL.
LCD BEZEL GLUE
(New LCD BEZEL already contains LCD BEZEL
ADHESIVE *2pcs)
1-4

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 LCD PANEL
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Remove screws *6pcs, disconnect connector (Yellow mark),and remove hinges *2pcs. Screws QTY Spec Torque (kgf-cm)
Step 2 : Remove screws *4pcs,and remove hinge cap *2pcs & hinge rubber *2 pcs.
Step 3 : Pull out LCD adhesive *2pcs. 6 M2.5*2L (7.0,0.5) (K) #1 2.5±0.2
Step 4 : Remove LCD PANEL. 4 M1.4*2.5L(3.4,0.5) (K)#0 1.2±0.2

1 2 3
Please pull the adhesive up about 30 degree slowly, and don't pull out the tape in
vertical direction!

4 Flip up the panel, and disconnect the EDP cable.

30。
4-1

4-2 30
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 LCD PANEL
Assembly Notice Please be sure to pull out adapter and disconnect the battery.
A When reuse the LCD PANEL: D When assembly the LCD PANEL: (The following is an operation example)
Please use the fingertip to clean the residual glue on PANEL or BEZEL.
Step 1 : Remove release paper of LCD Adhesive *2pcs.
Step 2 : Assembly and align the LCD to the upper side of the LCD Cover.

D-1 Remove D-2 Align

Release paper

B When reuse the LCD COVER:

Please paste new PANEL ADHESIVE *2pcs.
(New LCD COVER already contains PANEL ADHESIVE *2pcs)

LCD ADHESIVE 1*2PCS

C Please follow the green mark to tidy EDP cable.

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 LCD COVER
Disassembly Notice Please be sure to pull out adapter and disconnect the battery.
Step 1 : Disconnect and remove the EDP cable.
Step 2 : Remove MIC FPC, then disconnect and remove the MIC FPC.
Step 3 : Remove MIC RUBBER *2Pcs.
Step 4 : Remove WIFI ANTENNA.

2 Remove 3 Remove

MIC RUBBER *2pcs

4 Remove

1 Disconnect

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 LCD COVER
Assembly Notice Please be sure to pull out adapter and disconnect the battery.

For WiFi ANTENNA assembly, please follow the mark below to tidy cable For LCD COVER MYLAR assembly, please follow the location
and paste tape (Blue mark). below to paste MYLAR.

For MIC FPC assembly, please follow the mark below to tidy cable.

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