DAI-DUONG HOANG
[email protected]
210 Bui Van Ba, District 7
0962108818
DATA ANALYTICS MANAGER
OVERVIEW EXPERIENCE
Detail-oriented Data Analytics Manager with Business Intelligence Expert Feb 2024 — Present
more than 5 years of experience in VPBank — Hanoi, Vietnam
leveraging data-driven insights to drive
strategic business decisions for C-suite in Brainstorm, develop and deploy BI use cases in collaboration with other companies in the
highly dynamic fields such as ecommerce, ecosystem (FE Credit, BE, VPBankS, LynkiD...).
fintech and conglomerates' ecosystem. Conduct in-depth customer profile analysis and data maturity analysis within ecosystem.
Research, analyze and document case profiles of successful data ecosystems.
Possessing strong knowledge in data
analysis and visualization, strategic forecast Data Analytics Manager Nov 2022 — Nov 2023
and planning, statistical modelling for
Galaxy Joy (SOVICO Group) — Ho Chi Minh City, Vietnam
numerous projects of businesses/products.
Managed team of 2 BI Analysts in developing and implementing data-driven strategies for
the loyalty app, working directly with the BODs.
A standout attribute of mine is my sharp
Built and deployed data strategy and analytics framework.
business mindset, enabling me to swiftly
and effectively adapt to new data analytics Conducted in-depth analysis of financial, transactional and product data to optimize
technologies and business domains. business processes, improve conversion rates and drive growth.
Conducted exploratory data analysis to identify trends, correlations and customer
behavior/segmentation from ecosystem partners' customer data (VietJet, HD Bank...).
TECHNICAL SKILLS Developed predictive models (classifications, clustering, time series) for revenue
projections and risk management strategies.
Data Visualization: PowerBI, Looker Data Collaborated with cross-functional teams to identify key performance metrics and develop
Studio, Tableau, Quicksight KPI dashboards for monitoring performance and identifying areas for improvement.
Data Processing/Pipeline: BigQuery, Mentored team members, providing guidance on analytical techniques and best practices.
Snowflake, PostgreSQL, Dbeaver, Airflow
Data Visualization: PowerBI, Looker Data Data Analytics Lead Feb 2021 — Nov 2022
Studio, Tableau, Quicksight MoMo — Ho Chi Minh City, Vietnam
Acted as the data stakeholder in various business/product projects for the core revenue
squad and growth squad (such as Loyalty Program, Paylater, New User Onboarding...);
working directly with the CEO, VP of Products and VP of Growth.
LANGUAGES
Led team of three DAs and a data intern in conducting comprehensive data analysis
English | Advanced. projects to deliver actionable insights from complex datasets.
7.5 in IELTS Presented findings and recommendations to senior management and stakeholders on
weekly squad meetings, influencing key strategic decisions.
German | Intermediate.
B1 Defined key performance metrics and designed KPI dashboards.
Deployed and assessed various AB-tests to optimize various touchpoints/product funnels'
UX/UI performance and conversion rate.
Provided mentorship to junior team members, fostering a culture of continuous learning.
Senior Financial Data Analyst Feb 2019 — Feb 2021
Sendo (FPT) — Ho Chi Minh City, Vietnam
Conducted in-depth financial analysis of transaction and customer data to identify trends,
patterns, and opportunities for revenue growth and cost optimization in marketplace.
Designed and fine-tuned management dashboards to track Commercial KPIs in real-time
and communicate complex data insights and findings to non-technical stakeholders.
In charge of financial planning and analysis activities for the category teams, including
budgeting, forecasting, and variance analysis to drive strategic decision-making.
Conducted ad-hoc data analysis to support key business initiatives, such as new product
launches, pricing strategies, and market expansion efforts.
Prepared and presented daily, weekly and monthly reports for the BOD and BU directors -
highlighting trends, opportunities, and risks with business suggestions.
Led team of two DAs since June-2020.
EDUCATION
Master of Science in Economics Finance Oct 2015 — Dec 2018
University of Freiburg — Freiburg, Germany
Bachelor in Finance & Banking Sep 2010 — Aug 2014
National Economics University of Vietnam — Hanoi, Vietnam
