10 Essential Managerial Skills and How To Develop Them
10 Essential Managerial Skills and How To Develop Them
to Develop Them
Written by Coursera • Updated on Jun 12, 2024
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Discover the skills you need to be effective in a manager position and get tips for
developing your managerial skills.
What is management?
In business, management refers to supervising employees and overseeing
day-to-day operations to meet an organization's goals and objectives.
Managers need to have a deep knowledge of their particular industry, which
means having some level of business expertise.
1. Ability to delegate
As a manager, the ability to delegate can offer you a variety of benefits. First,
sharing tasks with others saves you time at work and reduces your stress
levels. Delegating also engages and empowers your employees, helps build
their skill sets, and boosts productivity in the workplace.
4. Decision-making
Being a manager involves interacting with people regularly. On any given day,
you might run a staff meeting, make a presentation to board members, or
resolve a conflict between two employees. In addition to conveying
information, listening when communicating is essential. Practicing good
listening helps you be present, maintain eye contact, and paraphrase what
your speaker says.
6. Emotional intelligence
If you can manage your emotions and help manage the emotions of others,
chances are you have emotional intelligence. Emotionally intelligent managers
often have empathy for others, a sense of self-awareness, an ability to think
before speaking or acting, and a high degree of resilience.
7. Flexibility
Roadblocks pop up in any workplace, and good managers know how to get
around them. Flexibility involves finding multiple ways to manage a team,
complete a task, or solve a problem.
8. Organization
As a manager, you may have much to handle at once, including tasks, reports,
meetings, projects, and presentations. Good organizational skills can help.
These include goal setting, scheduling, time management, and recordkeeping.
9. Problem-solving
Managers who can strategically think offer great value to companies. Strategic
thinking involves the following:
• Analyzing data to come up with strategies
• Creating strategies for meeting company goals and objectives
• Thinking of ways to implement strategies
• Directing others in the completion of goal-related tasks
• Communicating the results to company stakeholders