TECHNICAL UNIVERSITY OF KENYA
FACULTY OF APPLIED SCIENCES AND TECHNOLOGY
SCHOOL OF COMPUTING & INFORMATION TECHNOLOGY
END OF SEMESTER OCTOBER 2017 EXAMINATION SERIES
FIRST SEMESTER EXAMINATIONS 2016/2017
THIRD YEAR EXAMINATIONS FOR THE DEGREE OF
BACHELOR OF TECHNOLOGY IN COMPUTER TECHNOLOGY
BACHELOR OF TECHNOLOGY IN INFORMATION TECHNOLOGY
BACHELOR OF TECHNOLOGY IN COMPUTER NETWORK TECHNOLOGY
ECSI 3207/ECII 3101/ECCI 3204: HUMAN COMPUTER INTERACTION
TIME: 2 Hours October 2017
Instructions to candidates:
This paper consists of FIVE Questions.
Answer Question ONE [30 Marks] and any other TWO Questions [20 Marks Each].
Write your college number on the answer sheet.
This paper consists of 3 printed pages
Candidates should check the question paper to ascertain that allthe pages are printed as
indicated and that no questions are missing.
© October 2017 The technical University of Kenya Examinations
Page 1 of 3
QUESTION ONE (30 MARKS) COMPULSORY
I) Briefly describe any 2 disadvantages of interface Metaphors as used in HCI [2 Marks]
II) Briefly describe the concept of Distributed Cognition as used in Interaction Design [2 Marks]
III) Differentiate between effectiveness, efficiency, and satisfaction by giving examples of each from your
experiences with software interfaces [3 Marks]
IV) Briefly describe any 2 limitations of using human processor models in building Interactive systems
[2 marks]
V) Write short notes on any two Evaluation Techniques used in Interaction Design [2 Marks]
VI) Briefly describe any two benefits of involving users in the process of Interactive system design
[2 Marks]
VII) When building interactive products, it is important to understand users and their cognitive processes.
List any 3-design implications for an Interactive System that satisfies the “Attention” cognitive process
[3 Marks]
VIII) Differentiate between user needs and requirements as used in User Interface design [2 Marks]
IX) How would you accomplish the task of choosing design alternatives in the development of an
Interactive product? List any three ways [3 Marks]
X) Differentiate between functional and Non-Functional requirements [2 Marks]
XI) Briefly describe the following terms as used in Interaction Design
(i) Use cases [2 Marks]
(ii) Essential use cases [2 Marks]
XIII) Differentiate between low fidelity prototyping and high fidelity prototyping [2 marks]
XIV) Participatory design is one of the ways one can gather User interface requirements; state any one
disadvantage of Participatory Design. [1 Marks]
QUESTION TWO (20 MARKS)
2 (a) Explain any 5 techniques used in data gathering for requirements in Interaction design [10 Marks]
(b) For each of the 5 techniques explained above, briefly describe one advantage and disadvantage
[10 Marks]
Page 2 of 3
QUESTION THREE (20 MARKS)
During the analysis stage, the information gathered from various sources is combined, analyzed,
interpreted and presented using certain formats.
a) Explain the simple characteristics of both quantitative and qualitative data analysis [6 Marks]
b) Identify any two software packages (Tools) that support;
I. Quantitative data analysis [2 Marks]
II. Qualitative data analysis [2 Marks]
c) Explain how you would use the following theoretical frameworks in qualitative analysis
i. Grounded Theory [4 Marks]
ii. Distributed Cognition [3 Marks]
iii. Activity Theory [3 Marks]
QUESTION FOUR (20 MARKS)
2(a) Differentiate between effectiveness, efficiency, and satisfaction by giving examples of each from your
experiences with software interfaces. [6 Marks]
(b) Is each of the following examples from word processing software a test of effectiveness, or of
efficiency? Justify each answer.
i) Number of keystroke and mouse movements needed to copy a section of text. [2 Marks]
ii)Ability to change page margins [2 Marks]
iii)
Maximum limit on the size of document files [2 Marks]
iv)The fact that the computer must be rebooted in order for changes in default settings to take effect
[2 Marks]
v) Availability of a feature to sum up the numbers in a table's columns [2 Marks]
(c) There are various good reasons for investing in user testing. Briefly describe any four [4 Marks].
QUESTION FIVE (20 MARKS)
(i) Define the term Evaluation Paradigm as used in Interaction Design [2 Marks]
(ii) Write short notes on the four core evaluation paradigms as used in Interaction [8 Marks]
(iii) You have been recruited as User Experience consultant for Ramos Inc. and tasked to develop a Web
based ticketing system. Discuss how you would use the DECIDE Framework to plan its evaluation (Hint: A
mark will be given for the explanation as well as giving an example) [10 Marks]
Page 3 of 3
