PT.

KALAPA TEKNOLOGI PUTERA

Gedung Menara Rajawali lt.10.
Jl DR Ide Anak Agung Gde Agung Lot #51
Kawasan Mega Kuningan, Jakarta, 12950-Indonesia.
QUOTATION
No. 035/KAL-INT/IV/INT/2024
NOTES:
-Term of Payment 15 calendar days.
-Include PPN 11%
-Excluded Public Holiday Allowance, Shift allowance IDR 50.000 per shift (by reimburse) if any
-Quotation valid within 30 (calendar) days of quotation date
-Minimum contract 3 months
-Premise: Provide by Kalapa DKI Jakarta, Operational Office Hour Mon-Fri
-Manpower: 2 Agents
- Exclude Telco cost IDR 8 per second (will be charged based on actual usage)
-All prices in state IDR (Rupiah)
Premise Location: DI Yogyakarta

No. Item Item Description & Specifications Price/Agent

PERSONNEL COST COMPONENT

I. Manpower Cost - Fixed Cost 3,000,000
a Basic Salary Fixed Income (Price per Agent) 3,000,000
II. Manpower Cost - Variable Cost 303,500
1. Training
2. Psikotest & Typing Test
a Supporting Function 303,500
3. Motivational Program
4. Replacement (SLA 14 working days)
NON-PERSONNEL COST COMPONENT
III. Premises Facilities 1,655,000
Work Station, Electricity, Office Maintenance,
a Premises Office Facilities and Sharing Room and Electricty
overtime
Finger Print, Locker, Drinking Water, Security, 1,655,000
b Office Supply
Cleaning Service, CCTV, AC, Fire Extinguisher
1. Manager Room
c Additional Facilities
2. Parking Area
IV. Technology 1,545,000
- Data management and Security includes
Prospect Management and Campaign & Product
Management
- Assignment Management includes automatic &
manual assignment and re-assignment
- Contact Management includes customer Profile,
History Contact Call attempt, Status contact, call
result, appointment, redial
- Flagging Data Call and Recycle
- Follow Up Management
- Preview & Predictive Dialing Management
a Outbound Telephony System 600,000
- Reporting (please refer to RFP) includes
Outcome/result, Data tracking, Call tracking,
Tracking history call, productivity and result,
Duration call, and Absence/login report
- Integrated System includes CRM Telesales
Application & Integration Database, Softphone,
Voice Recording Management
- Bulletin Board System includes Dashboard
Activity Call [Login/off/ online/busy] and Script
Template: To accommodate guideline, product
brief/ FAQ, custom script requested by Client
b Internet Connection Dedicated (Main & Backup) 150,000
- USB Block
c IT Security 25,000
- One user ID for one Agent/staff
d Laptop Laptop Intel Pentium Dual Core or i5 475,000
e Headset Advance Noise Cancelation 175,000
Please specify what is included for the
Networking including the specifications and
Networking (i.e switch, router, cabling, licenses below:
f 120,000
etc) 1. Fortiner Firewall
2. Swits Core Layer 3
3. XBC for Outbound security
V. Management Fee 10% 330,350
PPN 11% 36,339
Agent Cost/Month Rp 6,870,189
Total Agent Rp 2
Total Cost/Month Rp 13,740,377
Grand Total Per Month Rp 13,740,377

PT. Kalapa Teknologi Putera PT Inti Teknologi Bersama

Name: Yessica Ayu Putri Name: Bapak Ferdian

Title : Business Development Title :
Manager