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SHIRAZ HUSSAIN
Cloud Migration & Management |IT infrastructure Design | Data Management | Oracle Database
Expert | IT Operations | Cyber security | High Availability & Disaster Recovery | IT Project
management| IT Transformation | IT Service Management | DLP | MSc | ITIL | OCI |OCP | OCE |
MCSA | 18+ years in IT Infrastructure
Jubail, Saudi Arabia
Iqama: Transferable
E:[email protected] Skype:Shiraz.Hussain4 M:+966 535911421(Whatsup, IMO)
D.O.B:12th May 1981 Religion: Muslim
PROFILE
Academically and technically astute result-oriented IT Professional with over 18 years of experience in IT
Infrastructure. The technical roles including Oracle Cloud migrations, High Availability & disaster recovery
implementations, IT operations, IT project management, Data Architecture, Data loss prevention, Data strategy,
vendor solution selection and evaluations, cloud & on premise systems integrations, ITIL based Service
Management with focus on continuous improvements, budget planning, and in current capacity as a
Infrastructure Data Protection consultant for one of the largest corporation in the world.
Ability to easily switch between the ‘big picture’ and detailed technical issues. Experience of leading and
managing IT infrastructure projects and ensure quality of services is maintained within timeline.
Possess a wide and transferable skill-set in IT infrastructure including excellent written, oral, planning,
presentational, quality focused, problem-solving and interpersonal skills along with strong leadership and
mentorship capabilities with ability to encourage and motivate others.
Strong knowledge of the life cycle in a Manged Services including client Contract Development and management.
Focused on efficiency and Quality Assurance. Experienced at developing system integration procedures and
SOP’s. Key stakeholder in Service Level Agreements, Service Level Objectives and Service Level Indicators. Strong
experience in IT Organization with understanding and ability to plan, manage and support large technical
projects. Experienced at proactively and meticulously planning IT projects, cost conscious budget management
with strict adherence to timelines and ability to manage multiple rapidly changing priorities with sound
communications, and daily operations. Ability to work well independently as well as part of a virtual,
geographically dispersed teams.
EMPLOYMENT HISTORY
SABIC, Jubail, Saudi Arabia August 2022 – To Date
Projects Data Protection Architect, IT Infrastructure Cybersecurity divisionS
o Advice Sabic on data management and design appropriate solutions to protect sensitive data both on
premise and on cloud.
o Manage and lead project to deploy Hardware Security Module for data encryption
o Design Policies for data vulnerability scanning and monitoring
o Troubleshoot various appliances on SIEM platform, IDS and IPS for DLP
o Identify data leak vulnerabilities during scans while remove false positives and take corrective measures
o Securing IT infrastructure on Azure
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o Write IT infrastructure Minimum Security Baselines (MSB) as per best practices defined and according to
Centre for Internet Security (CIS) framework and implemented controls on IT assets while ensure NCA
and NDMO compliance.
Sadara Chemical Company, Jubail, Saudi Arabia April 2015 – July 2022
JV Aramco & The DOW Chemicals
IT Infrastructure & Database Manager Jan 2019
o Managing IT infrastructure components of $165M Data Centre development project
o Successfully introduced and designed IT initiatives including evaluations for IT infrastructure service
offerings, In-Kingdom Oracle cloud transition roadmap, hardware refresh, cost optimisation
o Successfully lead workload migration to in Kingdom Oracle Cloud Infrastructure
o Re-architecture the IT infrastructure landscape to have a fit-for-purpose environment with
significant cost & resource optimisations and to ensuring compliance (SAM).
o Technically Lead transition from onsite data centre to oracle Cloud hosted services
o Introduce and Integrate Oracle Enterprise Manager Cloud Control for both system running on
Oracle and non-oracle technologies.
o Key stakeholder in $15.8M Outsourced Managed Services for Infrastructure services (2015) for 3 years.
o Lead $2.9M Outsourced Managed Services solution for Infrastructure services (2021) for 3 years
responsibilities included Statement Of Work, Non-Disclosure Agreement, Terms & Conditions, invite
bidders, float Request for Information/Quote/Proposals, review proposals & hold technical sessions,
technically evaluate bidders, commercials (negotiation & award), as part of Contract Management
oversee Knowledge Transfer, Transition and Go-live with effective SLA compliance.
o Implemented structured long-term technical agreement with suppliers incorporating reporting
structures, escalation points and strict timelines while reducing service delivery costs
o Construct IT Service Level Agreements with business owners and ensure strict compliance
o Device strategies to efficiently utilise resources, IT services, infrastructure applications within defined
budget
o Improve proactive monitor mechanisms, alert, resolution times within agreed SLA’s and significantly
reducing Priority 1, and priority 2 incidents.
o Deploy all databases and associated services since inception of Sadara
o As a Service Manager responsible and accountable for all Databases and related network services
o Work closely with procurement and manage IT vendors for optimal enterprise benefits
o Analyse service tickets to ensure optimal resolution are adhered and share results with IT Leadership
o Ensure the IT infrastructure operations vision and its alignment with organizational goals
o Experienced with superior knowledge of Problem, Incident, Change Management, with focus on
Continuous Services Improvement (CSI) within ITIL framework. Introduced IT governance concepts to
manage risk, control IT costs, and ensure IT functions to its optimal potential.
o Introduced infrastructure Standard Operating Procedures (SOPs) documentations with runbooks
o Lead IT Infrastructure operations and act as business focal-point to improve IT processes
o Directing the effective delivery of networks, development, and disaster recovery systems and processes
o Analyse data to identify areas for improvement referencing ITIL framework (CSI)
o Provide leadership and guidance while working closely with facility management, external vendors and
consultants
o Conduct impact analysis on planned IT outages
o Develops and maintains strong working relationships with key internal customers at all levels to
understand their business drivers and IT requirements then deliver/promote technical solutions as
appropriate.
o Develop, recommend, and monitor corrective operational processes and introduce preventive strategies
o oversee IT infrastructure related changes on Change Advisor Board (CAB)
o Ensure Security Baselines are fully implemented as per direction from National Cybersecurity Agency and
internal Information Security department
Database Service Manager April 2015 – Jan 2019
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o First-hand experience of systems recovery after a cyber-attack in 2017 (Saudi) where most of our IT
environment was impacted, however, lead the infrastructure recovery with 100% success rate and within
only 2 weeks
o Involvement in installing, deploying and Tuning the DLP solution for enterprise to include End-
Point Protection/ Encryption and Network protection.
o Focal-point for technical DLP application or policy related issues.
o Integrate DAM solution (FortiDB) with enterprise SIEM (QRadar & Arcsight) Solution
o Infrastructure and Database services budget planning & forecasting
o Member of management committee for ERP migration to SAP Hana and responsible for Hana DB
implementations
o Critically evaluate the adequacy of existing IT solutions and recommend enhancements
o Owner of database services and successfully lead database operations team
o Introduce pro-active monitoring & problem resolution to smooth run operations.
o Conduct employee appraisals
o Lead license GAP analysis and ensure license compliance
o Vendor management including procurement and negotiate to optimise costs
o Hands-on experience in application integrations both at the application and at a database
o Represent IT infrastructure services to internal & external auditors (PWC, KPMG, EY, Aramco) and
responsible for Risk Management and implement findings
o Introduce Security Enhancement Program with an agreed database patching cycles, data encryption,
data protection, firewall ports blocking, URL monitoring and black-listing
o Implement backup & recovery procedures, business continuity, design and build DR
Wood, Aberdeen, Scotland, U.K. April 2012 – April 2015
Database & Applications architect
o Design project plans including scheduling, roles & responsibilities with baseline managements,
contingency planning, budget planning and forecasting,
o Design & agree Scope of Work (SOW)
o Lead a team supporting over hundred Oil & Gas business applications including but not limited to
Primavera P6 / Primavera IWD- PPM and implemented its integration with other existing application
(MPower), MS Project, Monitor Mpower time recording, Maximo for supply chain, SAP Business Objects &
SAP business intelligence for reporting and analytics, Merlin (in-house application) for engineering plans,
Azolve invoice processing, Oracle Efinancials - finance management Pack, Albacs for payment process,
Sentinel PRO ISSOW petrotechnics – issue permit to work, Sostenuto – IT service management tool,
CommVault infrastructure backup tool, Networker, Veeam backup tool, Oracle cloud services.
o Manage and lead a global team of DBA’s and Application engineers.
o Manage Operational support to ensure business functionality.
o Experienced and successfully lead projects such as Maximo upgrade, data centre migrations, applications
upgrade, implementation of off-site DR system, Business continuity projects for critical applications,
o Responsible to provide feedback to executive leadership, the end-client and the stakeholders on project
progress
o Conduct critical analysis of the actual value an outsourced Managed Services company can provide and
float RFQ with SOW and complete technical & business evaluation prior to final selection.
The James Hutton Institute, Aberdeen, Scotland, U.K. Aug 2008 – April 2012
Lead Application & Database Teams
o Enterprise Process Integration and data Management
o Technical People management
o Manage and contribute projects for creation of an integrated heterogeneous and scientific applications
o Manage and support variety of databases including Oracle, MySQL, Progress, DB2 and SQL server.
o Implement HA database and application services.
o Administer, upgrade, patching Oracle Spatial database and applications such as ArcGIS and ArcServer.
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Classification: General Business Use
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o Upgrade Remedy Service Desk system
o Implement, manage and maintain various type of backups such as incremental, block change tracking,
backup sets, image copies, multiple backup destinations especially for stand-by databases, backups to
tapes/Data domain
o Test and document a recovery plan in the event of catastrophic failure of key services (IT disaster
Simulations)
o Daily management and Monitoring activities for maintaining the IT Infrastructure Services
o IT vendors management including procurement of licenses and technical support renewals
SAIC, Aberdeen (British Petroleum), U.K. Dec 2005 – Aug 2008
Systems Engineer (Platform Management then DBA)
o Provide server support for Unix, Linux, and Windows servers) to British Petroleum
o Server trouble-shooting and installing workstations, server upgrades and build new servers
o Administer, Install, patch, upgrade, create and configure databases
o Administer, Install, patch, upgrade, create and MS SQL Server and MySQL
o Servers management and maintenance including managing storage, memory, CPU, performance tuning,
bottlenecks, and capacity planning
o Maintaining high availability: - managing change to database configuration within Veritas cluster/Sun
cluster/Data guard
Curry’s electrical (Dixon’s group) Oct 2003-Sep 2004
Technical Sales assistant
University of Huddersfield Summer 2003
Database developer
VOLUNTARY EMPLOYMENT
Sowerby Bridge High School, Halifax, U.K. Dec 1999-July 2000
IT Assistant
PERSONAL ACHIEVEMENTS & CERTIFICATIONS
o OCI-OCA: Oracle Cloud infrastructure Associate
o Administration of Microsoft Infrastructure
o OCE: Oracle Certified Expert
o ITIL V3 IT Service Management library
o Influence for Results
o Introduction to Project Management Professional course (PMP)
o MCSA: SQL 2016 DB admin
o OCP: Oracle Certified Professional
EDUCATION AND QUALIFICATIONS
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Classification: General Business Use
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University of Aberdeen, Scotland 2004-2005
Master of E-Commerce Technology MSc (Hons)
A 12-months intensive technical training course focusing on technology and e-business issues. MSc project
“Generating Intensional Answers in Natural Language from Database Queries” the system analyses’ and then
summarises’ large set of database query results in English language as an executive summary.
University of Sunderland 2003-2006
Master of Intelligent Systems MSc (Hons)
MSc project “An Intelligent Careers Advisor System for the Potential Higher Education Students” A rule-based
approach used, which helps potential students to select a degree programme and provides relevant institutional
information such as travelling methods, schedules, course outline and lecture time tables .
University of Huddersfield 2000-2003
Business Computing with Artificial Intelligence BA(Hons)
SKILLS
IT project Management, digital transformation, manage application deployment projects, IT Infrastructure
operations, operations solutions Management, Infrastructure support, IT road map, , Oracle databases, Oracle
cloud infrastructure migrations, Microsoft Azure, Disaster recovery and Business continuity, Linux
infrastructure manager, scripting to automate operations in various languages, data replication & systems
integration, IT Software Asset Management (SAM), import/export, data pump, RMAN, Backup & recover
operations, Oracle Application Server (10gAS), systems monitoring solutions, High Availability application
design and implementation, Clone & duplicate databases, migrate & upgrade projects, MS SQL server, MySQL
IBM DB2, SAP HANA DB. Cloud solutions assessments and migrations.
References available on request
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