User Requirements Document - SCR- SAP SD_ SD_SR193777_CR11226_V1.

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SCR NUMBER: SAP MM_ SD_SR193777_CR11226_V1.1

MODULE: SAP/SD/ABAP
1. Service Sales Order & Billing Invoice to be created for the
following Process
a. TUCO – Gloss Studio Services for B2B & B2C Customers
b. Conversion Vehicle – Collection from Convertor
SCR c. Connected & Fleet Management – Collection from
DESCRIPTION: Solution Partner
d. Inspection Business (Insurance Companies) –
Collection from Vendor
e. Inspection Business (TFS) – Collection from TFS

Priority: High ☐ Medium ☒ Low ☐

IDENTIFICATION SECTION:

Contact Person Murugappan

Project Manager(s) Kiran Kumar V
Process Coordinator(s) Suresh T
Process Owner(s) S V KRISHNAMURTHY

APPROVERS:

Signatures Date
Value chain B R MANOHARA :
User
Inspection K C HARISH :
TMS RASHMI R BAIKERIKAR :
TUCO - Gloss MANJUNATH P NAIK :
Studio
SR Created ANANTHNAG R PATIL :
User
Process S V KRISHNAMURTHY :
Owner(s)
Process Suresh T
Coordinator(
s)

REVISION RECORD SECTION:

Date Version Description Author

07-DEC-2023 1.0 Initial Document - author Murugappan
18-DEC-2023 1.1 Based on 15th Dec 2023 Discussions
Reviewed

1. Overview:

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 There are totally five operations for which the Sales Order along with Billing Invoice and
Collection to be enabled.
o TUCO – Glass Studio Services to B2B or B2C Customers
o Conversion Vehicle – Collection from Convertor
o Connected & Fleet Management – Collection from Solution Partner
o Inspection Business (Insurance Companies) – Collection from Vendor
o Inspection Business (TFS) - Collection from TFS
 In the above listed process the following elements are applicable
o B2B Customers like Converter / Solution Partner / Vendor for Inspection Business
o B2C Customers like the end customers with whom TKM interacts directly
o Service sales Order to the above B2B or B2C Customers
o In Pricing the Base Price, Standard Discounts @ item level, Special Discounts @
Item level (with Percentage) and Taxes are applicable
o Base Prices & Standard Discounts are to be determined based on Pricing Condition
Master and no price change at Sales Order Level or Billing Invoice level.
o Output Form with Digital Signature is required.
o Cancellation Process also should be enabled for the Billing Invoice by raising Credit
Note.
o E Invoice should be enabled for B2B Customers for the Billing Invoice and
Cancellation Invoice
o Approval Process to be enabled only if Special discounts are enabled manually in the
Sales Orders level.
o Screen needed to capture the VIN No., Engine No., Vehicle No., Odometer (custom
fields and not a free text) and it should reflect in the Output Form. – Report needed at
later stage.
o Scalability of the process to the forthcoming Plants
o New Plants to be created for each Service Location if the Location is not defined
before in SAP system for that region. If in Same region there are multiple locations
are there either it has to be handled through SALES OFFICE (If E Invoice is
supported) else it has to be a new Plant
o Upload Functionality needed if no. of Orders count has increased. Also upload
functionality needed to update the Base Price and Standard Discounts Conditions
o Report ZTKMLSD_CBU_GTAX_PAY & ZTKMLSD_CBU_GSJR should reflect
the above transactions which are having GST Invoices
o Customised Report is needed for the entire Service Process listed above (all the five
Business Process)
o Separate document type is needed for each Business Process for Sales and Billing
o QR Code is required for the Invoice generated through Billing document in the
Output form
o One level of Approval is applicable only if Special discounts are applied and
Approval Intimation and Approval happens only in SAP. (creator and one level
approver). Approval Matrix will be maintained in a Customs Table and it is a fixed
workflow process
o Except TUCO for all other Business Process TDS is applicable which should reflect
in the Pricing
o TDS should not be considered for the IRN generation.
o If Taxes are not there in Pricing Condition else Base Price is not there in the Pricing
Condition then Sales Order should not be created
o Before Creating the Sales Order the Customer Master should be available. For one
Time customer alone there will be a provision to capture details in the Sales order

Note : If Business requires we can customise the Sales Order creation screen with very minimal
information and based on that Sales Order and Billing Invoice will be created in the Back end.

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Pricing Sample for TUCO

Rat
Elements Elements to define the Rates e Amount
Base Price Service Code / Doc. Type ₹ 5,000.00
Standard
Discount Doc. Type / Plant / Service Code 10% ₹ 500.00
Special Discount Manual 5% ₹ 250.00
Final Price without Taxes ₹ 4,250.00
Taxes AG Condition (Based on HSN Code) 18% ₹ 765.00
Final Price with GST ₹ 5,015.00

Pricing Sample for Other Business Process

Elements Elements to define the Rates Rate Amount

Base Price Service Code / Doc. Type ₹ 5,000.00
Standard
Discount Doc. Type / Plant / Service Code 10% ₹ 500.00
Special Discount Manual 0% ₹ -
Final Price ₹ 4,500.00
Taxes AG Condition (Based on HSN Code) 18% ₹ 810.00
TDS Service Code / Doc. Type ₹ 1,000.00
Final Price with Taxes & TDS ₹ 4,310.00

2. Business Requirements / Rules:

3. Business Requirement in detail:

 Already Listed all the points in OVERVIEW section

Assumption : Users has the SAP access to create the SO and take the invoice print out at the
respective locations.

4. Access Rights: Not Applicable

5. Multiple UAT (User Acceptance Testing): Yes

APPLICABLE ☒ NOT APPLICABLE ☐

100% User involvement for testing required

Ex
Sl. No. Name Mail ID
tn.
1

6. Assumptions:

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Number Assumption Date Confirmed By

TKM GST Sales Journal Report -
1. > Data of service invoice should 18th Dc 2023 Ananthnag R P
display
TKM GST Tax Payable Report –
2. QTSP -> Data of service invoice 18th Dc 2023 Raghavendra P B
should display

7. Issues and Resolutions: NA

Issue
Numb
Descriptio Date Resolution Resolved By
er
n
SAP do not have the capability to capture and
validate the vehicle details (Reg no, VIN, Engine,
Vehicle Odo etc).
details will 11- - As there is no other option, as agreed we will
1 not be Dec- use the 'Remarks/Related Fields' column to Manjunath P Naik
available in 2023 input all these information
SAP - Also at TUCO we can maintain a excel sheet
manual to have database of all visiting
customers

8. Change Management: NA

9. User Test Plan:

Results / Outcome
Sl.
Test Condition Actua Remarks
No Expected
l

1 SP2 Environment Execute the Test scenarios

10. Delivery Plan

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